sanareva.co.uk

Customer reviews for sanareva.co.uk

4.3 / 5 1

Calculated from 396 reviews obtained over the last 12 months

3880 reviews since 24/08/2017

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Information sanareva.co.uk

  • Company

    Holding Omniphar 07

  • Description

    Please, visit Sanareva and discover the best of the French health, beauty and well-being products: Bioderma, Vichy, La Roche Posay, Avène, Ducray

  • Address

    Lieu-dit Bel Souleil 31850 MONTRABE

  • Website

    http://www.sanareva.co.uk

  • Category

    Health and beauty

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Customer reviews

  • 1 / 5 1
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    Still didn’t arrive

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  • 4 / 5 1
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    I am happy with the product but the only reason I bought so many in one go is because postage was incredibly expensive otherwise

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  • 5 / 5 1
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    Fast response to query by email, fast delivery, good prices, high quality.

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  • 5 / 5 1
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    Good service, authentic products, highly recommended

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  • 5 / 5 1
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    Excellent service

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  • 5 / 5 1
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    Seemless transaction , delivered straight th o front door . Many thanks will use again definitely! 👍

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  • 4 / 5 1
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    I had concerns from other reviews, but whilst delivery wasn't Amazon quick received products some 9 days after order without drama.

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  • 5 / 5 1
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    easy transaction, on-time delivery

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  • 5 / 5 1
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    On time, everything was in good condition!

    Review of , following an experience of by *

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  • 5 / 5 1
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    EXCELLENT anti-slip clip, the best!

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  • 4 / 5 1
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    I was kind of scared of having to wait weeks and weeks for my product but unfortunately I couldn't find it anywhere else so in spite of all the bad reviews that I had read I decided to take a chance and hope for the best so in the end I received my product in a week without any issues. The one recomendation that I can make is to use a cardboard box instead of an envelope to make sure that the product arrives intact cause when I received mine the box was all wrinkled and I thought that the product had been affected but luckily the tube came with a protective sticker that prevented any leakages.

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  • 5 / 5 1
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    Excellent service as always

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  • 3 / 5 1
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    Long wait for item to arrive was about to contact them to report item had not turned up

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  • 5 / 5 1
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    On time and easy to deal with.

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  • 5 / 5 1
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    Thank you so much.

    Review of , following an experience of by *

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  • 5 / 5 1
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    Good navigation,,good prices, fair delivery (but after all, the distance is far greater) but all the same, it was, I thought good)

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  • 5 / 5 1
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    Couldn't be easier . Ordered French hair care ,that I really like and couldn't get in ireland . Ordered products , got within time frame. Certainly happy to order again. Thanks

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  • 1 / 5 1
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    Beyond parody. I have emailed twice with no reply about my order which still hasn’t arrived after more than two weeks despite a £9.20 delivery charge.

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  • 4 / 5 1
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    Amazing products, relatively quick shipment

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  • 5 / 5 1
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    Very professional and reliable.

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  • 4 / 5 1
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    Ordering was very easy, delivery took a bit longer than expected and postage and packaging was almost twice the cost of the cream. Pity the cream does not appear to be sold in the UK.

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  • 1 / 5 1
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    A 400% price increase compared to the equal volume of my previous order. I will not be ordering from this company again!

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  • 5 / 5 1
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    speedy great service delivered by the Royal Mail

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  • 4 / 5 1
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    A fair price for a good product. Well packaged is also a key as the glass ampoules are fragile. Sanareva are now trumps for this.

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  • 5 / 5 1
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    Excellent service

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  • 5 / 5 1
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    Great easy to navigate site. Delivery is a little but longer but you are provided with tracking so you know where it is. Will use sanareva again without hesitation.

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  • 5 / 5 1
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    Excellent service

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  • 5 / 5 1
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    Quick delivery, safe package, very good product; happy with my order, thank you

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  • 5 / 5 1
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    Easy delivery and great site for health products not available in UK

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  • 5 / 5 1
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    great product good price delivered promptly - certainly will use again

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  • 5 / 5 1
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    Excellent service. Very happy with the French products I ordered. Will use Sanareva again.

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  • 5 / 5 1
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    Great service - great delivery - fantastic product

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  • 3 / 5 1
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    Never received previous shipment. I was told address was wrong and it was not. Very slow reply from customer service. Took over a month for a refund. And recently I discovered some money sitting in a so called saving account, some refund that wasn't done to my card but to a sanareva account. So weird practice. Strange company

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  • 5 / 5 1
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    Excellent. Easy to order and timely arrival

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  • 5 / 5 1
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    I am very satisfied with the delivery of the purchased products!

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  • 5 / 5 1
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    Extremely satisfied with my order, as usual. Second order within a month, arrived on time, packed very well. All items present and overall excellent quality!

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  • 5 / 5 1
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    Excellent service and timely delivery.

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  • 5 / 5 1
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    good

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  • 5 / 5 1
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    The best ❤️

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  • 3 / 5 1
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    Delivery was late! Over a week

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  • 5 / 5 1
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    Very good and quick delivery. Very happy

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  • 5 / 5 1
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    Goods arrived as advertised well packaged and I am very happy with my purchase will definitely use this company again.

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  • 5 / 5 1
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    First class service

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  • 5 / 5 1
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    Efficient and fast delivery. Always a smooth process without any problems.

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  • 5 / 5 1
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    Great service. The products were well packaged, care was taken for them to arrived intact. I will certainly reuse there service.

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  • 4 / 5 1
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    Good product. Shame the printing on it was in French!

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  • 3 / 5 1
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    Delivery took ages!

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  • 5 / 5 1
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    Excellent

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  • 5 / 5 1
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    Quick dispatch, always on time. Great service from Royal Mail.

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  • 5 / 5 1
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    Original product .. reasonable price .. delivered on time

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  • 5 / 5 1
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    Product as advertised, quick delivery,great communication.Thank you.

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  • 5 / 5 1
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    The product was delivered on time as promised.

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  • 5 / 5 1
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    Good service for a product I rely on.

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  • 5 / 5 1
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    Goid fast delivery

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  • 5 / 5 1
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    Awesome

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  • 4 / 5 1
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    All very good , I bought these products as a gift. I can't review these.

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  • 5 / 5 1
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    I like the fact that I can find products that are difficult to find in other places.

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  • 5 / 5 1
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    Care in the packing and quickly delivered!

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  • 4 / 5 1
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    I ordered during the Christmas/New Year period, so was not surprised that delivery took a little longer than originally expected.

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  • 5 / 5 1
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    Excellent product Quick delivery

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  • 4 / 5 1
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    Easy to find good price and volume selection

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  • 5 / 5 1
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    Great as usual. Order was dispatched same day, and arrived a week later. Every product was present and intact. Thank you, Sanareva !

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  • 4 / 5 1
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    The website was simple to navigate and the item I wanted was easy to find and pay for. In this day and age, postage is normally just a couple of days but, coming from France of course it took a few days longer. This is not a fault! But why I didn't rate 5 stars.

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  • 5 / 5 1
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    The item was exactly as described at a very good price and they came very quickly, would definitely use this seller again.

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  • 5 / 5 1
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    Very simple page and super fast delivery. I'll be back!!

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  • 5 / 5 1
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    As always....brilliant service

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  • 5 / 5 1
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    Easy to order, no issues with delivery

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  • 5 / 5 1
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    Prompt delivery and many major brands, but sadly many are frequently out of stock.

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  • 4 / 5 1
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    One of the box orderer was received broken

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  • 4 / 5 1
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    It was easy to order and good value. The parcel arrived in good condition.

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  • 5 / 5 1
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    Good

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  • 5 / 5 1
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    Delivered and no issues

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  • 1 / 5 1
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    very disappointed, customer service never came back to my request

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  • 4 / 5 1
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    The service was good, the postage was quite expensive for what I ordered, but that’s just my opinion. I was grateful to be able to find this product.

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  • 5 / 5 1
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    I use this toothpaste and mouthwash as recommended by the doctor. I can say that they are very good. As for the price, I can only say that it is worth all the money.

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  • 5 / 5 1
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    The product was as described, but delivery took a little longer than I expected. The tracking information was accurate and the product was i good condition and sealed when it arrived.

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  • 5 / 5 1
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    Very good, great service. I would recommend.

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  • 5 / 5 1
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    Excellent

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  • 5 / 5 1
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    My order arrived quickly and well packed, completely intact [it contained quite fragile contents]

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  • 5 / 5 1
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    Excellent customer service. Placed order 08 Dec, product arrived from France to UK on 21 Dec.

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  • 5 / 5 1
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    I’m happy to find French product here but tge minimum spend to have free delivery is huge.

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  • 5 / 5 1
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    My order arrived on time and the product are brilliant. I will order again from you. Thank you.

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  • 5 / 5 1
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    Easy web site, quick response and good delivery times

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  • 1 / 5 1
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    I made and paid for an order on the 17/10/2023 which I havent received to this date. I have also sent two emails as there is no telephone number to contact. I have not received any responce to that too. I also have requested to withdraw my order according to their terms and conditions. No response yet.

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  • 5 / 5 1
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    Sanavera are a great company. I can buy good quality health products from them at a good price and many items I can’t find in the UK. They ship them securely to the UK and always well well packaged and using a good courier. I had only one problem over the years where the item arrived damaged and a photograph and email to them resulted in an immediate credit to my account. They also do a very good rewards scheme where each purchase gains credit for the next.

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  • 4 / 5 1
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    Good quality product

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  • 5 / 5 1
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    Very good condition of the items ...realy fast delivery

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  • 5 / 5 1
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    Good experience.

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  • 5 / 5 1
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    Best prices and quick delivery

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  • 5 / 5 1
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    Dry happy with all aspects of the transaction many thanks

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  • 5 / 5 1
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    Always excellent service. Easy to order and very promptly delivered.

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  • 4 / 5 1
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    After reading some of the reviews I have to say I was very nervous about my order, however it arrived and everything was there and it was all as I ordered. It does take slightly longer than you would expect (hence the 4*) but I understand that it has come from France. Just bear in mind if ordering something urgent. I specifically wanted a brand of suncream for my daughter and it was the cheapest site I could find - would use again

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  • 5 / 5 1
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    Good range of products and prices. Easy to order and n problems with delivery.

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  • 5 / 5 1
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    Excellent

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  • 5 / 5 1
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    Great

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  • 5 / 5 1
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    I am always happy when purchasing items from saareva and am very satisfied and there service provided to me I would definitely recommend to buy this product

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  • 5 / 5 1
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    Great selection of items and decently proces. I am a very happy returning customer! Thank you Sanareva 🙏🏻

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  • 5 / 5 1
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    Fantastic product great delivery process in fact want to reorder 4 bottles again thanks.

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  • 5 / 5 1
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    Very good service

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  • 1 / 5 1
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    I'm still waiting my order. I ordered on 6th November..no msg..no email, nothing about the order! That's probably the last order to you

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  • 4 / 5 1
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    Easy to use website and order arrived promptly. Generally excellent service, although delivery charge is high.

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  • 4 / 5 1
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    Could send my items in a padded envelope instead of a big box full of paper other than that good service

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  • 5 / 5 1
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    Good product

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  • 5 / 5 1
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    Sanareva is the best website to go online where you can buy brands that you don't usually find in the UK. Love it!

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  • 4 / 5 1
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    A good product that is difficult to obtain

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  • 5 / 5 1
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    We like the products, great quality, the price is good and the service is exceptional. 10/10

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  • 5 / 5 1
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    Good service

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  • 1 / 5 1
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    Where’s my parcel? 15 days waiting!

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  • 5 / 5 1
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    Ordered online delivered swiftly.

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  • 5 / 5 1
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    Excellent service, item tracked and delivered. As expected. Deffinatly order again. ( UK based)

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  • 5 / 5 1
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    Reliable and easy to use. Delivery not the quickest because of international delivery but my order arrived well within the time estimate. Very happy.

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  • 2 / 5 1
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    I am quite disappointed with the service provided. My order placed in August which was supposed to be delivered got cancelled after a delay of one month. My second order placed for the same item on 9th October has yet to be delivered with no explanation but fully paid for. I am cancelling the order and will find an alternative source. Meanwhile I am going abroad next week and have ran out of supply.

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  • 5 / 5 1
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    the product was easy to find and I was regularly updated on it's 'journey'. In a nutshell, it arrived as expected when ordered.

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  • 4 / 5 1
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    If you know what you are looking for the site is fine.

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  • 5 / 5 1
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    No problem, quick delivery, good price.

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  • 5 / 5 1
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    Good service, quick delivery to the UK, no extra charges on the border (luckily!)

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  • 5 / 5 1
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    Good and fast service.

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  • 5 / 5 1
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    First class as I have used this product for many years x as me was unable to purchase from my usual supplier but Sanareva were able to supply

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  • 5 / 5 1
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    Easy to navigate website, on time delivery, great products

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  • 5 / 5 1
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    Great service

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  • 5 / 5 1
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    I received both products in the best condition, and these are two of your best products. Thank you for their availability

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  • 5 / 5 1
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    I got my purchase in time, great service. Thanks.

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  • 5 / 5 1
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    Easy and fast Thank you

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  • 2 / 5 1
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    It came with a French leaflet all of what I ordered so no I am not pleased with it

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  • 5 / 5 1
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    Everything fine, thank you.

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  • 5 / 5 1
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    it’s very nice

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  • 4 / 5 1
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    Excellent service but the delivery a bit long.

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  • 1 / 5 1
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    Had to pay to return and they refused it so not only did I not get a refund I am out of pocket for delivery back to France (£35) I won't be using this company again - product was miss described also so can't even use it

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  • 5 / 5 1
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    Great service and quick 👍

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  • 5 / 5 1
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    Arrived timely ,very pleased

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  • 5 / 5 1
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    Delivery on time, everything in composition corresponds to the order, thank you.

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  • 5 / 5 1
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    I can find everything on Sanareva very helpful and fast delivery.

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  • 5 / 5 1
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    The site was a bit tricky to navigate but once you get through that you get a first class service

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  • 5 / 5 1
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    Parcels arrived quickly and products are excellent and very well selected: my favourite website for health, wellness and organic cosmetics

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  • 5 / 5 1
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    No comment, delivered product as planned

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  • 5 / 5 1
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    All good

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  • 5 / 5 1
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    Great service.

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  • 5 / 5 1
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    This product is a lifeline - it really helps my thumb joint pain. The service and east use website are a bonus.

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  • 5 / 5 1
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    Good value, good selection of products and product arrived as outlined. Would happily use again!

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  • 5 / 5 1
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    Great service good products

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  • 3 / 5 1
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    I didn't receive the package on time and before I travelled. It's still laying around in the UK while I am already abroad.

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  • 5 / 5 1
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    So simple system - so quick through Peages. Annoys the locals so much

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  • 4 / 5 1
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    Very grateful I could get hold of this product. Shipping fees were hefty but understandable given that it was imported. However it felt like a long time before the package arrived..

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  • 5 / 5 1
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    The items are excellent, prices good, will buy again! Oh, and delivery is quick!

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  • 5 / 5 1
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    My experience with this company was good. Only one thing I would say: when orders are delivered please could you send a notification email. My neighbour received my parcel and I was unaware of the delivery. Many thanks!

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  • 5 / 5 1
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    Easy ordering process Delivered in strong packaging in a timely fashion

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  • 5 / 5 1
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    Very good product.

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  • 5 / 5 1
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    Everything went as it should.

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  • 5 / 5 1
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    5 star service from order to received it.

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  • 1 / 5 1
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    It’s been nearly 4 weeks since I returned my order and I am still waiting for my refund. I have provided proof of posting and they still deny receiving it back and are not refunding my money. Customer service is very very poor and I would never order from this company again. I have raised a complaint via PayPal also.

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  • 5 / 5 1
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    Easy to order, kept me updated on the status of my order and estimated delivery. My order arrived promptly.

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  • 5 / 5 1
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    Unfortunately I had to return my order because the days were in French a mistake on my part I expect. I have been kept in the loop by them and am expecting a refund shortly.

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  • 2 / 5 1
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    I tried to cancel my order straight away when I realised I’d ordered the wrong product. This must have been within only a few minutes - I received an email saying it wasn’t possible to cancel as the order had already been sent! Then went on to suggest I refuse to accept the delivery. Some days later, the parcel was left in my doorstep - no email to say it was due or to be expected. I was out when the delivery was made. Very crafty way of not accepting cancellations of order - why not just be up front about it? I won’t be making another purchase from this company.

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  • 1 / 5 1
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    I didn’t receive it

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  • 5 / 5 1
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    Very easy site to use and easy to order. Always happy with products,delivery and price

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