sanareva.co.uk

Customer reviews for sanareva.co.uk

4.3 / 5 1

Calculated from 414 reviews obtained over the last 12 months

3861 reviews since 24/08/2017

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Information sanareva.co.uk

  • Company

    Holding Omniphar 07

  • Description

    Please, visit Sanareva and discover the best of the French health, beauty and well-being products: Bioderma, Vichy, La Roche Posay, Avène, Ducray

  • Address

    Lieu-dit Bel Souleil 31850 MONTRABE

  • Website

    http://www.sanareva.co.uk

  • Category

    Health and beauty

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Customer reviews

  • 5 / 5 1
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    Perfect products

    Review of , following an experience of by *

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  • 5 / 5 1
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    Best price for Bioderma ABCDerm and fast transport.

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  • 5 / 5 1
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    Efficient

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  • 5 / 5 1
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    Well set out and lovely products

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  • 5 / 5 1
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    Excellent,easy to navigate the website, great choice of products.

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  • 5 / 5 1
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    Excellent. Delivery as described. Products first class. Highly recommended

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  • 5 / 5 1
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    Excellent

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  • 5 / 5 1
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    The customer care is excellent, I had a problem with a delivery company they had, but was advised that they were changing to a different delivery company & the new delivery was faultless would definitely use this company again.

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  • 4 / 5 1
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    I resieved my order on time

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  • 5 / 5 1
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    Good prompt service.

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  • 4 / 5 1
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    Spot on

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  • 5 / 5 1
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    My baby likes it so am happy

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  • 5 / 5 1
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    Very good

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  • 5 / 5 1
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    Your products are amazing and Your customer service is excellent which is not a common occurrence today thank you sanareva

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  • 5 / 5 1
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    Great service. Quick delivery

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  • 5 / 5 1
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    -Budget Friendly----excellent quality products-easy format for secure payment-speedy delivery-thanks.

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  • 1 / 5 1
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    Products did not arrive and no explanation was given. Customer service was also very slow to respond to emails and send replacement products, some of which subsequently went out of stock, despite being listed as available on the website.

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  • 1 / 5 1
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    Easy site to use, paid £5 for postage and had to wait over a week for them, the postage was more than the product and at that price I would not expect to wait this long.

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  • 3 / 5 1
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    product slow to arrive

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  • 1 / 5 1
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    Sent wrong cream and DID NOT reply to my emails sent,,,,, WOULD NOT BE BUYING FROM YPU AGAIN

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  • 2 / 5 1
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    2 weeks after ordering I still hadn’t received the package with no communication from the company. I called Sanareva and they told me the delivery was attempted 3 times and returned to sender, but with no note left at my house etc. On trying to reorder they are now out of stock. Bit of a shame

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  • 1 / 5 1
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    Web site easy to use but description of product doesn’t match up.

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  • 3 / 5 1
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    Quck until the products that ordered were dispatched. But packing seemed a bit rough. Delivered with a big carton even small items.

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  • 1 / 5 1
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    Package and item arrived destroyed at first, even if i paid for express delivery,was told that will receive a new one, more than one month later still waiting for that supposed second shipment

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  • 3 / 5 1
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    The product was as described. However, there was no update on the delivery, which took very long to arrive and I couldn't even check where the parcel was.

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  • 3 / 5 1
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    It meets SLA

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  • 2 / 5 1
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    I ordered twice with your company. On both occasions the delivery time took way too long (over a week). You sell medications and health products. The delivery, which was quite expensive by the way as it cost half price of the cost of my order, should take no more 1-2 days. I specifically ordered it to my workplace to make sure there are no problems with delivery. Again, it came on Saturday and was actually left with a neighbour ( a pub nextdoor!). I think with this kind of products and business your delivery should take no more that 1-2 days! Otherwise, my medical condition could have deteriorated or I could have died waiting for the delivery if you know what I mean.

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  • 3 / 5 1
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    great website, however delivery took quite some time.

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  • 1 / 5 1
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    ampoules came broken, i contact them but do not receive any response

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  • 2 / 5 1
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    I rang to ask a question regarding a product and was assured someone would call me with an answer that day, they didn't. I chased them up a couple of days later, they had the answer which was great but someone should have called me! I then had to wait over a week for my product to arrive. Shipping was way over priced too with way to much useless packaging.

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  • 3 / 5 1
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    Excellent

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  • 3 / 5 1
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    The website displayed a variety of an item which they do not stock. I was unaware of this when I ordered it, and so the wrong variety of product was sent to me.

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  • 1 / 5 1
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    Not happy. Paid , got confirmation order shipped. Waited a week nothing arrived. Contacted seller and been told parcel returned to seller back! Totally lie as this is not possible for such a short period. They did not send it , as tracking number wont work for a week as I waited. Very disappointed . Now read others reviews and can see simulate situation. Not recommend this company!

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  • 1 / 5 1
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    Zero communication- hold up on delivery. Poor customer service

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  • 3 / 5 1
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    Too complex to navigate

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