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Review Summary
Tikamoon receives high praise for its sturdy, stylish products and excellent material quality. The website is attractive and user-friendly, showcasing unique items effectively. Customers appreciate the impressive craftsmanship and positive customer support experience.
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A. A.
30 Mar 2021
Verified reviewOrdered an Oslo Acacia desk which looks absolutely beautiful on the website. Delivered after around 3 weeks, which is reasonable. Unfortunately, the desk clearly had some minor defects on the top of the desk and given the cost I decided on replacement rather than a voucher . I sent this information for Tikamoon, who to their credit replaced the table but this took another 3 weeks. Second table now arrived- Unfortunately it was badly damaged with the wood loose on the top of the desk, so if I had opened the packaging it would have just come off. They have taken back this table, without quibbles, but given it has been 6 weeks and I am without a desk. The worrying thing is that this is the second desk delivered and both are damaged. I actually left a review regarding this, but they refused it, which worries me how open they are to criticism, which when one has poor service must be accepted. I have written this second review.
Reply from tikamoon.co.uk
Many thanks for your honest review. Please see our response on your other review.
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A. A.
30 Mar 2021
Verified reviewReally pleased with my confetti sink and well worth the wait :)
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A. A.
30 Mar 2021
Verified reviewGood quality, very pleased. Fitted the space under the tv perfectly.
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A. A.
30 Mar 2021
Verified reviewProduct is really good, the lead & dfelivery times are really bad. two months from order to arrival. that said, this was displayed when purchasing - just still a dissapointment that their procurement can't be quicker
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A. A.
30 Mar 2021
Verified reviewHappy from start to finnish
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A. A.
30 Mar 2021
Verified reviewLovely selection of furniture although only 3 stars because I noticed price increases followed shortly by a period of sales when the prices where reduced back to where they were prior increasing. Standard misleading pricing strategy.
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A. A.
30 Mar 2021
Verified reviewBought the beautiful Suï pine Wardrobe to go in our bedroom. Lovely colour in our room but not quite the colour in the images. More green than blue. Guys bought it upstairs and left me happily unpacking it. Added all my belongings. Love looking at it. Definitely recommend it.
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A. A.
30 Mar 2021
Verified reviewVery happy!
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A. A.
30 Mar 2021
Verified reviewArrived faster than expected. Excellent quality we love it. Shame there aren’t more items in this collection like shelves as we would definitely buy.
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A. A.
30 Mar 2021
Verified reviewOrdered a new console table for the hall. Good communication throughout, very pleasant delivery team, product was well protected & quality is just what we were hoping for.
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A. A.
30 Mar 2021
Verified reviewThe service was great
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A. A.
30 Mar 2021
Verified reviewVery clear web site. Kept informed with delivery timing.
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A. A.
30 Mar 2021
Verified reviewThe marble basin looks amazing and was excellent value for money. Great website, communication and process from start to finish. We will definitely return for more!
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A. A.
30 Mar 2021
Verified reviewBeautiful furniture.
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A. A.
30 Mar 2021
Verified reviewExcellent service arrived on time well packaged and the sideboard looks amazing in my hallway. Really good quality
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A. A.
30 Mar 2021
Verified reviewExcellent service only improvement could be if possible 4 month wait for products seems quite a long time so can be a bit off-putting but due to excellent service am prepared to wait
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A. A.
30 Mar 2021
Verified reviewOrdered a Thaki black console which looks exactly like in the picture although sadly mine arrived damaged on one corner and very visible. I believe the damage was due to poor packaging. I got in touch with Customer Services and sent them a photo. They came back very quickly with various solutions. A very happy ending so thank you again to all the team!!!
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A. A.
30 Mar 2021
Verified reviewI found the site very easy to access
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A. A.
30 Mar 2021
Verified reviewHhhhh
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A. A.
30 Mar 2021
Verified reviewGreat looking website. Shame the more time has not been spent ensuring that the products meet customer expectations
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