Calculated from 1805 review(s) [Stats - Last 12 Months] *
* 3824 reviews since the 01/02/2018
Customer ratings
Nice looking website, on ordering not a great deal of communication but once table was received, delivery was arranged and on time. Oak dining table worth the wait and is beautiful, very happy overall.
23/09/2021
par Mathias O.*
following an experience of 19/07/2021
*Pseudonymised information
Delivery has been a nuisance. Let me note:
1. Tikamoon advising that the order was shipped, and the courier company (BJS, was it?) advising that they have not received the parcel. Resolution of the puzzle: the delivery has two stages; Tikamoon shipped the goods from France, but BJS have not received it. 2. BJS, as it turned out, demanding that one confirms the proposed delivery slot, communicated via SMS. The text message did not make that demand clear; I did not do anything, and had my delivery slot gone. Ooops!3. BJS refusing to bring a wooden crate indoors, out of concerns for the floors! (Did not want to scratch them). I paid for a 2-man delivery, but ended up carrying a heavy crate myself. Thanks a bunch, Tikamoon!
23/09/2021
by Dzmitry S.
following an experience of 24/08/2021
Thank you for your feedback. It is correct that our warehouse is located in France and the items must transfer across to our delivery partner, BJS in the UK. Once they have received the orders, you are then contacted with a proposed date for the delivery. In order to ensure you are home at the time of delivery, they will only confirm the time slot once you have accepted the proposed date. BJS should bring the item into your room of choice, up to the second floor. We are very sorry this did not happen and will address this with our account manager. We hope you are happy with your new unit and will enjoy it in your bathroom for years to come.
Vanity unit was delivered but one of the corners had not been bashed and the screw pulled out, had to correct but still not perfect. Also missing a shelf pin……..expect more for the money we paid !!
22/09/2021
by Adam S.
following an experience of 24/07/2021
Reviews displayed in chronological order
Information Tikamoon.co.uk
Description:
We design our own furniture. Our designers and craft people work directly for Tikamoon in our offices and workshops, where they use their expertise to offer the best handmade furniture. Each piece is unique and is delivered ready assembled.
Address:
TIKAMOON
4 ALLEE DU PROGRES
59320, ENGLOS
4 ALLEE DU PROGRES
59320, ENGLOS
Website:
Category:
Contact:
Tel: 0 805 69 69 02
info@tikamoon.co.uk
info@tikamoon.co.uk
Authorized Representative:
TIKAMOON
Status :
Up to date
Number of reviews:
1805
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Customer review
5 / 5