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Review Summary
The brand is praised for its efficient service, competitive prices, and high-quality products, making it a highly recommended choice.
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Beata T.
26 Feb 2025
Verified reviewSzeroki asortyment w przestępnych cenach, polecam
Reply from Trekkinn.com
Dear BEATA, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Dalibor Z.
26 Feb 2025
Verified reviewPerfect! :-)
Reply from Trekkinn.com
Dear Dalibor, We appreciate the purchase made and the time taken to leave us a review. Your opinion is very important to us. Have a great day. Regards,
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Clare W.
26 Feb 2025
Verified reviewGreat communication, swift delivery
Reply from Trekkinn.com
Dear Clare, We appreciate the purchase made and the time taken to leave us a review. Your opinion is very important to us. Have a great day. Regards,
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Linda B.
26 Feb 2025
Verified reviewGood communication and delivery information. Item what I expected and I'm keeping the trainers, so all good.
Reply from Trekkinn.com
Dear Linda, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Chris A.
26 Feb 2025
Verified reviewPackage has not arrived lost in transit although according to trekk inn it has been delivered Poor communication
Reply from Trekkinn.com
Dear Chris, We are very sorry to hear that our service did not meet your expectations. We would like to remind you that the experiences of our customers are very important to us. We have therefore investigated and forwarded your case to our shipping department. We have also taken your comments into consideration and forwarded them to the appropriate department in order to continue to improve and increase the quality of our services. We apologize for the inconvenience. If you need more information or assistance, please contact our customer service team by emailing to support@tradeinn.com. Kind regards
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Roger L.
26 Feb 2025
Verified reviewGreat site, fab prices.. Delivery from Spain to UK took 2 days which is Fantastic but then because Royal Mail sent package to wrong sorting office it took 6 days to get here? No fault of Trekkinn, fab company.
Reply from Trekkinn.com
Dear Roger, We appreciate the purchase made and the time taken to leave us a review. Your opinion is very important to us. Have a great day. Regards,
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Jacek B.
26 Feb 2025
Verified reviewgreat shoes fast delivery
Reply from Trekkinn.com
Dear Jacek, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Pierre T.
26 Feb 2025
Verified reviewHurtig leverance af aftalt vare
Reply from Trekkinn.com
Dear PIerre, We appreciate the purchase made and the time taken to leave us a review. Your opinion is very important to us. Have a great day. Regards,
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Adam B.
26 Feb 2025
Verified reviewVery good price. Took 3 days to dispatch so 4 stars for this. Otherwise happy.
Reply from Trekkinn.com
Dear Adam, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Bogdan M.
26 Feb 2025
Verified reviewThe products are very high quality. The shipment to Romania went smoothly, it took a maximum of a week. I will definitely order again.
Reply from Trekkinn.com
Dear Bogdan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Andrew H.
26 Feb 2025
Verified reviewI was looking for a top quality jacket at a great price and found it at trekkinn.com. Even delivery from Holland prove to be quicker than expected.
Reply from Trekkinn.com
Dear Andrew, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Lynda W.
26 Feb 2025
Verified reviewOrdered my Salomon Trekking shoes and they are perfect. Much cheaper than anywhere else too! Trekkinn kept me apprised of delivery every step of the way. Great service
Reply from Trekkinn.com
Dear LYNDA, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Raj G.
21 Feb 2025
Verified reviewAn excellent outdoor shoes. Soft, warm, waterproof and robust make. Good value buy on discount offer - cheapest at the time of purchase. Prompt delivery.
Reply from Trekkinn.com
Dear Raj, We appreciate the purchase made and the time taken to leave us a review. Your opinion is very important to us. Have a great day. Regards,
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Nancy L.
21 Feb 2025
Verified reviewLove the hats and a good price too. Delivery on time. Good service thanks
Reply from Trekkinn.com
Dear Nancy, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Gurjit S.
21 Feb 2025
Verified reviewStraight forward website, good price, fast delivery, what more could you want? Happy with the service received. Definitely recommend.
Reply from Trekkinn.com
Dear Gurjit, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Ronald G.
21 Feb 2025
Verified reviewGood companie
Reply from Trekkinn.com
Dear Ronald, We appreciate the purchase made and the time taken to leave us a review. Your opinion is very important to us. Have a great day. Regards,
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Lars R.
21 Feb 2025
Verified reviewthey sent me the wrong size shoe size and had to go through a lot of trouble to make it possible te return it
Reply from Trekkinn.com
Dear Lars, Thank you for taking the time to share your comments about your experience with us. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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P. A.
20 Feb 2025
Verified reviewZero customer service. Outrageous is the word I'd use! Still no resolution, no apology since they are 100% liable and unhelpful.
Reply from Trekkinn.com
Dear, We are very sorry to hear that you rated our service as not meeting your expectations. Please be assured that the experience of our customers is very important to us which is why we have verified your case and identified the issue. A full refund was processed a few days ago, you have received the corresponding amount by now, please consult your bank details. 30/01/2025 07:41:51 - Devolucion chargeback importe: -145.98 GBP We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Please accept our sincerest apologies for any inconvenience caused. Kind regards
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Ashlie S.
20 Feb 2025
Verified reviewI've ordered from the site twice now. The site is easy to use, there are some good deals, the products I've received have been as described and in good condition, arriving a few days later. The helpful tracking of items once they're shipped is also helpful (as I believe they come from mainland Europe).
Reply from Trekkinn.com
Dear Ashlie, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Roger K.
18 Feb 2025
Verified reviewGood communication Excellent product Best price
Reply from Trekkinn.com
Dear Roger, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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