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Review Summary
Ultra Secure Direct is praised for its outstanding products and efficient service, with many noting helpful staff and quick delivery. Customers appreciate the easy ordering process and the quality of items received, often citing the reliability and effectiveness of the products. Overall satisfaction is evident, and many recommend the brand highly.
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Wajdi E.
17 Dec 2024
Verified reviewGood system. Good customer service and technical support. My only criticism is the handset lasts for one to two years before breaking down. I am on my third handset in 5 years. Despite this I am happy with the system as a whole.
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David M.
17 Dec 2024
Verified reviewAll fine
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Steven D.
17 Dec 2024
Verified reviewFound the website easy to navigate and ordering the item was a breeze, with no problems encountered.
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Jonathan M.
17 Dec 2024
Verified reviewBeen looking for a long distance CCTV camera for a while, and google came up with Ultra secure and i found what i was looking for, connected it and fitted it. It what I was expecting, I fitted my existing solar panel to it, but will have to wait until the sun comes out, all rounder perfect. No cables to worry about. Really happy with purchase Very clear video images
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D. S.
17 Dec 2024
Verified reviewFast efficient service and very pleased with the vertical sensors to alert us of visitors. Thank you
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Scott C.
17 Dec 2024
Verified reviewGreat service support
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Caroline T.
17 Dec 2024
Verified reviewQuick delivery and an excellent product
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John V.
17 Dec 2024
Verified reviewBrilliant work really well just what we needed
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John G.
17 Dec 2024
Verified reviewI appreciate that it isn't directly Ultra Secure's fault but the delivery service from DPD was appalling. It took DPD 3 attempts to deliver my order. Ultra Secure promised to phone me with an update on 2 occasions but they didn't. I can't recommend buying products from this Company.
Reply from Ultrasecuredirect.com
Dear Sirs We are sorry for the delivery problems, however the UK had just experienced the first big winter storm of 2024 which created havoc on the roads due to many Floods & Snow cover. The Couriers were for a couple of days battling hard to get back in control, and their communication was also suffering as they tried their best in the challenging conditions. We all try our best all year, but sometimes extreme conditions do challenge all of society. We would ask you reconsider the review for these reasons Regards Mark
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J. B.
28 Nov 2024
Verified reviewI installed a drive alarm 18 months ago. I love that I get a warning before visitors arrive at my front door, and there is no way I would ever want to be without the device. This review has been prompted by my purchase of a backup system: I don't expect the components to last forever. My recent order was delivered the next day - wow!
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W. T.
27 Nov 2024
Verified reviewGreat quality product , good value and delivered promptly - all you want from a supplier
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D. D.
27 Nov 2024
Verified reviewgreat company highly recommended great tech advise
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M. D.
27 Nov 2024
Verified reviewGreat service. Will be buying again. Quick fast delivery.
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G. E.
26 Nov 2024
Verified reviewIn place and working! Many thanks
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T. W.
26 Nov 2024
Verified reviewI have had products from these guys before and they are always very helpful and set everything up so all I need do is fix it in place. They have a product for every situation and I would use them again without hesitation.
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S. A.
23 Nov 2024
Verified reviewOrdered easily delivered quickly and set up without any problems. Good service
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S. D.
22 Nov 2024
Verified reviewGreat price and product, Will definitely use again in the future.
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J. G.
22 Nov 2024
Verified reviewGreat service advise was much appreciated Excellent after sales
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D. T.
21 Nov 2024
Verified reviewNavigated
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P. W.
20 Nov 2024
Verified reviewAdvice nit quite accurate enough, however exchange and credit sorted very quickly and no quibble. Now I have a security system that fits the bill.
Reviews displayed in chronological order
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