Reviews for Visiofactory.com

Total: 1 872 reviews since 30/06/2021

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4.8

Based on 390 reviews from the last 12 months

  • 90%
  • 4%
  • 1%
  • 1%
  • 3%

icon sparkle Review Summary

The service is praised for its speed and efficiency, with many highlighting the quality of products and included accessories. Customers express high satisfaction with the overall experience, indicating they would shop here again.

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  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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icon sparkle Review Summary

The service is praised for its speed and efficiency, with many highlighting the quality of products and included accessories. Customers express high satisfaction with the overall experience, indicating they would shop here again.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Thanks for your feedback!
Helpful?
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  • 4%
  • 1%
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  • Ahmed A.

    16 Dec 2025

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    Excellent fast and efficient service, quality products with all accessories

    Reply from Visiofactory.com

    Hello, Thank you so much for your wonderful review! We’re thrilled to hear that you experienced fast and efficient service and are satisfied with our products and accessories. Your feedback means a lot to us, and we look forward to serving you again soon. Best regards. Jessica from the Visiofactory team

  • Jack L.

    27 Nov 2025

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    The delivery was very fast and professional!!! But unfortunately I returned the product

  • Michael C.

    19 Nov 2025

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    In the end with the shipping cost and the tax the price was almost the same as in the shop. Too bad.

    Reply from Visiofactory.com

    Hello, Thank you for taking the time to share your feedback! We understand that additional taxes and shipping costs can sometimes reduce the price advantage of ordering online, and we are sorry that this affected your experience. These fees depend on the regulations of the destination country, which can vary quite a bit. Your input is valuable to us, and we'll continue to work on providing better pricing transparency. We appreciate your understanding and hope to serve you better in the future. Jessica from the Visiofactory team

  • Toms B.

    19 Nov 2025

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    All good

    Reply from Visiofactory.com

    Hello, Thank you so much for your wonderful review! We're thrilled to hear that you're happy with your experience at Visiofactory. Your satisfaction is our top priority, and we look forward to serving you again in the future. Best regards! Jessica from the Visiofactory team

  • Y. P.

    17 Nov 2025

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    Доставка довго. Оправа поцарапана. Що може бути добре в цьому? Тому 3 зірочки забагато

    Reply from Visiofactory.com

    Hello, Thank you for your feedback. We are sorry to hear about your experience. Your order left the country of origin very quickly, but the European delivery process took longer than expected to reach your destination, which explains the delay. As for the scratched frame, please contact us so we can find a solution for you — your satisfaction is important to us. Jessica from the Visiofactory team Здравствуйте, Дякуємо вам за відгук. Нам дуже шкода, що у вас виникли такі незручності. Ваше замовлення дуже швидко покинуло країну відправлення, але європейська доставка зайняла більше часу, ніж очікувалося, щоб дістатися до країни призначення. Щодо подряпаної оправи — будь ласка, зв’яжіться з нами, і ми обов’язково допоможемо вам вирішити цю проблему. Ваша задоволеність для нас дуже важлива. Джессіка з команди Visiofactory

  • A. J.

    15 Nov 2025

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    I have not received my order yet. Visiofactory is not giving any updates. It shipped on October 24th.

    Reply from Visiofactory.com

    Hello, Thank you for your message. We understand your concern regarding the delivery. After checking your file, it appears that your refund has already been processed depending on the latest updates from our payment service. We remain at your disposal if you need any further information. Jessica from the Visiofactory team

  • Radonja D.

    8 Nov 2025

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    good

    Reply from Visiofactory.com

    Hello, Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with us. Your support motivates us to continue providing top-notch products and service. If you have any further feedback or questions, please don't hesitate to reach out. Best wishes! Jessica from the Visiofactory team

  • Efi K.

    6 Nov 2025

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    Excellent

    Reply from Visiofactory.com

    Hello, Thank you for your outstanding review! We’re thrilled to hear that you had such a positive experience with us. Your support means a lot to our team, and we look forward to serving you again in the future. Best wishes! Jessica from the Visiofactory team

  • Edin Č.

    6 Nov 2025

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    4.5 for micro speck on my right lens thats not worth of refund but its still there. Box was dent Lil more plush in the box pls 😁

    Reply from Visiofactory.com

    Hello, Thank you for your feedback! We appreciate you taking the time to share your experience. We're sorry to hear about the micro speck on your lens and the condition of the package. Your insights are valuable, and we will take them into account to enhance our services. If you have any further concerns, please don't hesitate to reach out to us. Jessica from the Visiofactory team

  • Leandro C.

    4 Nov 2025

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    Top!

    Reply from Visiofactory.com

    Hello! Thank you for your fantastic review! We’re thrilled to hear that you had a great experience with us. Your feedback motivates us to continue delivering the best service possible. Best wishes! Jessica from the Visiofactory team

  • Guy T.

    3 Nov 2025

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    As advertised, fast shipping, great price

    Reply from Visiofactory.com

    Hello, Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a positive experience with our fast shipping and great prices. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts. Best regards. Jessica from the Visiofactory team

  • Francesca S.

    31 Oct 2025

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    Super efficient service

    Reply from Visiofactory.com

    Hello, Thank you so much for your kind words! We’re thrilled to hear that you experienced super efficient service from us. Your feedback encourages our team to keep striving for excellence. Best regards. Jessica from the Visiofactory team

  • Celso M.

    31 Oct 2025

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    Happy with the product and delivery speed. Would buy there again! The only thing I didn't like was the lack of shipping tracking info.

    Reply from Visiofactory.com

    Hello! Thank you for your kind words about our product and delivery speed. We’re delighted to hear you're happy with your purchase! We appreciate your feedback regarding the shipping tracking information and will take it into consideration to enhance our service in the future. Thank you for choosing visiofactory.com! Jessica from the Visiofactory team

  • Dmitri A.

    30 Oct 2025

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    Super

    Reply from Visiofactory.com

    Hello, Thank you for your wonderful review! We're thrilled to hear that you had a fantastic experience with us. Your support means a lot to us, and we look forward to serving you again in the future. Best regards. Jessica from the Visiofactory team

  • Ioannis P.

    29 Oct 2025

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    EXCELLENT SERVICE, FAST DELIVERY, VERY GOOD PRICES!

    Reply from Visiofactory.com

    Hello, Thank you so much for your fantastic review! We're thrilled to hear that you had an excellent experience with our service, fast delivery, and competitive prices. Your feedback means a lot to us, and we look forward to serving you again in the future! Best regards! Jessica from the Visiofactory team

  • Stefan S.

    27 Oct 2025

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    Excellent

    Reply from Visiofactory.com

    Hello, Thank you for taking the time to share your positive feedback! We're thrilled to hear you had an excellent experience with us. Your satisfaction is our top priority, and your support motivates us to continue delivering quality service. Best wishes. Jessica from the Visiofactory team

  • Jana P.

    27 Oct 2025

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    Everything good

    Reply from Visiofactory.com

    Hello, Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us. Your feedback inspires our team to continue delivering quality service. If there's anything more you'd like to share, we’re all ears! Best regards. Jessica from the Visiofactory team

  • David S.

    24 Oct 2025

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    Good communication and rapid delivering

    Reply from Visiofactory.com

    Hello, Thank you for taking the time to share your experience! We're thrilled to hear that you appreciated our communication and the speedy delivery. Your satisfaction is important to us, and we look forward to serving you again in the future. Best regards. Jessica from the Visiofactory team

  • Emin B.

    22 Oct 2025

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    This is best site site to buy sunglasses

    Reply from Visiofactory.com

    Hello, Thank you so much for your wonderful review! We're thrilled to hear that you think visiofactory.com is the best site to buy sunglasses. Your positive feedback inspires us to continue providing excellent products and service. We look forward to serving you again soon! Jessica from the Visiofactory team

  • Kostas S.

    21 Oct 2025

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    Superp service and communication. Best price as well

    Reply from Visiofactory.com

    Hello, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service and found our prices to be the best. Your satisfaction means a lot to us, and we look forward to serving you again in the future. Best regards. Jessica from the Visiofactory team

Reviews displayed in chronological order

About Visiofactory.com

CACTUS SAS

Visiofactory.com is an online store that sells eye glasses, sunglasses and contact lenses at lower prices! Sales on glasses every day of the year ! ✓ Quick Delivery ✓ Free Return

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