The service is praised for its speed and efficiency, with many highlighting the quality of products and included accessories. Customers express high satisfaction with the overall experience, indicating they would shop here again.
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Ahmed A.
16 Dec 2025
Verified reviewExcellent fast and efficient service, quality products with all accessories
Reply from Visiofactory.com
Hello, Thank you so much for your wonderful review! We’re thrilled to hear that you experienced fast and efficient service and are satisfied with our products and accessories. Your feedback means a lot to us, and we look forward to serving you again soon. Best regards. Jessica from the Visiofactory team
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Jack L.
27 Nov 2025
Verified reviewThe delivery was very fast and professional!!! But unfortunately I returned the product
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Michael C.
19 Nov 2025
Verified reviewIn the end with the shipping cost and the tax the price was almost the same as in the shop. Too bad.
Reply from Visiofactory.com
Hello, Thank you for taking the time to share your feedback! We understand that additional taxes and shipping costs can sometimes reduce the price advantage of ordering online, and we are sorry that this affected your experience. These fees depend on the regulations of the destination country, which can vary quite a bit. Your input is valuable to us, and we'll continue to work on providing better pricing transparency. We appreciate your understanding and hope to serve you better in the future. Jessica from the Visiofactory team
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Toms B.
19 Nov 2025
Verified reviewAll good
Reply from Visiofactory.com
Hello, Thank you so much for your wonderful review! We're thrilled to hear that you're happy with your experience at Visiofactory. Your satisfaction is our top priority, and we look forward to serving you again in the future. Best regards! Jessica from the Visiofactory team
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Y. P.
17 Nov 2025
Verified reviewДоставка довго. Оправа поцарапана. Що може бути добре в цьому? Тому 3 зірочки забагато
Reply from Visiofactory.com
Hello, Thank you for your feedback. We are sorry to hear about your experience. Your order left the country of origin very quickly, but the European delivery process took longer than expected to reach your destination, which explains the delay. As for the scratched frame, please contact us so we can find a solution for you — your satisfaction is important to us. Jessica from the Visiofactory team Здравствуйте, Дякуємо вам за відгук. Нам дуже шкода, що у вас виникли такі незручності. Ваше замовлення дуже швидко покинуло країну відправлення, але європейська доставка зайняла більше часу, ніж очікувалося, щоб дістатися до країни призначення. Щодо подряпаної оправи — будь ласка, зв’яжіться з нами, і ми обов’язково допоможемо вам вирішити цю проблему. Ваша задоволеність для нас дуже важлива. Джессіка з команди Visiofactory
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A. J.
15 Nov 2025
Verified reviewI have not received my order yet. Visiofactory is not giving any updates. It shipped on October 24th.
Reply from Visiofactory.com
Hello, Thank you for your message. We understand your concern regarding the delivery. After checking your file, it appears that your refund has already been processed depending on the latest updates from our payment service. We remain at your disposal if you need any further information. Jessica from the Visiofactory team
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Radonja D.
8 Nov 2025
Verified reviewgood
Reply from Visiofactory.com
Hello, Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with us. Your support motivates us to continue providing top-notch products and service. If you have any further feedback or questions, please don't hesitate to reach out. Best wishes! Jessica from the Visiofactory team
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Efi K.
6 Nov 2025
Verified reviewExcellent
Reply from Visiofactory.com
Hello, Thank you for your outstanding review! We’re thrilled to hear that you had such a positive experience with us. Your support means a lot to our team, and we look forward to serving you again in the future. Best wishes! Jessica from the Visiofactory team
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Edin Č.
6 Nov 2025
Verified review4.5 for micro speck on my right lens thats not worth of refund but its still there. Box was dent Lil more plush in the box pls 😁
Reply from Visiofactory.com
Hello, Thank you for your feedback! We appreciate you taking the time to share your experience. We're sorry to hear about the micro speck on your lens and the condition of the package. Your insights are valuable, and we will take them into account to enhance our services. If you have any further concerns, please don't hesitate to reach out to us. Jessica from the Visiofactory team
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Leandro C.
4 Nov 2025
Verified reviewTop!
Reply from Visiofactory.com
Hello! Thank you for your fantastic review! We’re thrilled to hear that you had a great experience with us. Your feedback motivates us to continue delivering the best service possible. Best wishes! Jessica from the Visiofactory team
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Guy T.
3 Nov 2025
Verified reviewAs advertised, fast shipping, great price
Reply from Visiofactory.com
Hello, Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a positive experience with our fast shipping and great prices. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts. Best regards. Jessica from the Visiofactory team
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Francesca S.
31 Oct 2025
Verified reviewSuper efficient service
Reply from Visiofactory.com
Hello, Thank you so much for your kind words! We’re thrilled to hear that you experienced super efficient service from us. Your feedback encourages our team to keep striving for excellence. Best regards. Jessica from the Visiofactory team
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Celso M.
31 Oct 2025
Verified reviewHappy with the product and delivery speed. Would buy there again! The only thing I didn't like was the lack of shipping tracking info.
Reply from Visiofactory.com
Hello! Thank you for your kind words about our product and delivery speed. We’re delighted to hear you're happy with your purchase! We appreciate your feedback regarding the shipping tracking information and will take it into consideration to enhance our service in the future. Thank you for choosing visiofactory.com! Jessica from the Visiofactory team
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Dmitri A.
30 Oct 2025
Verified reviewSuper
Reply from Visiofactory.com
Hello, Thank you for your wonderful review! We're thrilled to hear that you had a fantastic experience with us. Your support means a lot to us, and we look forward to serving you again in the future. Best regards. Jessica from the Visiofactory team
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Ioannis P.
29 Oct 2025
Verified reviewEXCELLENT SERVICE, FAST DELIVERY, VERY GOOD PRICES!
Reply from Visiofactory.com
Hello, Thank you so much for your fantastic review! We're thrilled to hear that you had an excellent experience with our service, fast delivery, and competitive prices. Your feedback means a lot to us, and we look forward to serving you again in the future! Best regards! Jessica from the Visiofactory team
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Stefan S.
27 Oct 2025
Verified reviewExcellent
Reply from Visiofactory.com
Hello, Thank you for taking the time to share your positive feedback! We're thrilled to hear you had an excellent experience with us. Your satisfaction is our top priority, and your support motivates us to continue delivering quality service. Best wishes. Jessica from the Visiofactory team
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Jana P.
27 Oct 2025
Verified reviewEverything good
Reply from Visiofactory.com
Hello, Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us. Your feedback inspires our team to continue delivering quality service. If there's anything more you'd like to share, we’re all ears! Best regards. Jessica from the Visiofactory team
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David S.
24 Oct 2025
Verified reviewGood communication and rapid delivering
Reply from Visiofactory.com
Hello, Thank you for taking the time to share your experience! We're thrilled to hear that you appreciated our communication and the speedy delivery. Your satisfaction is important to us, and we look forward to serving you again in the future. Best regards. Jessica from the Visiofactory team
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Emin B.
22 Oct 2025
Verified reviewThis is best site site to buy sunglasses
Reply from Visiofactory.com
Hello, Thank you so much for your wonderful review! We're thrilled to hear that you think visiofactory.com is the best site to buy sunglasses. Your positive feedback inspires us to continue providing excellent products and service. We look forward to serving you again soon! Jessica from the Visiofactory team
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Kostas S.
21 Oct 2025
Verified reviewSuperp service and communication. Best price as well
Reply from Visiofactory.com
Hello, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service and found our prices to be the best. Your satisfaction means a lot to us, and we look forward to serving you again in the future. Best regards. Jessica from the Visiofactory team
Reviews displayed in chronological order