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Review Summary
The website offers a wide selection of hard-to-find items, making purchases straightforward, with efficient communication and safe delivery.
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A. A.
17 Mar 2021
Verified reviewVery good service. Delay in delivery quickly dealt with. Will definately use the company again.
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A. A.
17 Mar 2021
Verified reviewOrdered my items 3 weeks ago have not received them. I have emailed your company aweek ago no response please Get in touch with me thank you
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A. A.
17 Mar 2021
Verified reviewI sent in my order and still haven���t received it , the weird thing is I have ordered other parts from different sources at later dates and I���ve received them , where���s my order ,where��
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A. A.
17 Mar 2021
Verified reviewVery dissapoited still haven't received my parcil witch we paid extra for a faster delivary it was a birthday present for my dad for 7 feb 2021 its now 15 of feb 2021 sorry wont use u againe and i would like a full refund plx
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A. A.
17 Mar 2021
Verified reviewHaven't received the item yet.
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A. A.
17 Mar 2021
Verified reviewOrder was fulfilled just as expected including the export from France to the UK via the UPS hub in Cologne. I was kept up to date and tracking was efficient. Excellent service.
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A. A.
17 Mar 2021
Verified reviewThe kit ordered arrived in top condition, well packed and as predicted timewise.... What's not to like?
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A. A.
17 Mar 2021
Verified reviewSo far everything fine thanks.I'm not a huge fan of all this post service rating malarchy.Would much prefer using hands to do modelling rather than typing. Obviously need a smarter phone
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A. A.
17 Mar 2021
Verified reviewThis feedback request has been received, but the goods haven't so I can't give better feedback. It's been 20 days now.
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A. A.
17 Mar 2021
Verified reviewThank you for your reply. Does this mean that you will cancel the order and refund my payment? My parcel has been sent to me, but was then returned back to 1001 Modelkits because the paperwork wasn't correct. I have no idea what has happened to it now - I have emailed them twice but have had no reply. This is very poor service and is a big disappointment. It was my first order from them and I doubt if I will order again. The complete lack of communication, apart from automatic messages such as this request to rate them, is the biggest problem. I just want my order to be delivered!
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A. A.
17 Mar 2021
Verified reviewLong delay in receiving the model due to custom check, but well worth the wait.
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A. A.
17 Mar 2021
Verified reviewThe products were great and well packaged, however delivery took 5 weeks to arrive and it was difficult to get a response from. I spent about 3 weeks trying to get in touch with 1001 Modelkits as the delivery tracking info hadn't changed. I can see they've put an email address on their website now so hopefully this will improve. I understand Covid/Brexit/recent weather are causing delays, however I've received similar packages (size and value) from France in less than a week. I would encourage 1001 Modelkits to look at other couriers. I would order again, but expect a long wait for delivery.
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A. A.
17 Mar 2021
Verified reviewThe company itself is fine. The courier service however is abysmal. I realise that this is supposed to be a review of 1001, however if they choose to give business to a delivery company that is frankly unfit for purpose then they are themselves guilty by association. That's how easy it is to have your own reputation ruined.
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A. A.
17 Mar 2021
Verified reviewProduct delivered in good condition. Responded to queries fairly promptly and helpful customer service. Only issue was very slow courier pick up/shipping due to current circumstances.
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A. A.
17 Mar 2021
Verified reviewNo comment really. Product is fine, mail was a bit slow but not a problem.(perhaps my product came from overseas?)
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A. A.
17 Mar 2021
Verified reviewGood value and quick delivery ten out of ten!
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A. A.
17 Mar 2021
Verified reviewI have still to receive my purchases, I was advised delivery would be on 5th February but that did not happen. I was then advised it would very soon but still waiting for delivery to take place. No further correspondence from seller. Still waiting for delivery.
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A. A.
17 Mar 2021
Verified reviewOrder placed 30th December, no sign of it over a month later and company is impossible to contact. Many other customers appear to have had similar problems. Avoid.
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A. A.
17 Mar 2021
Verified reviewCustomer service poor, didn���t receive items, contacted them and they made me feel like I���d stolen from them, turns out it was delivered but just abandon on my door step, taken 2 months to find this out and that was only because I was contacting them otherwise I probably would never have found out, don���t think I���ll see a refund, wo
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A. A.
17 Mar 2021
Verified reviewI loved the kit. Enjoyed putting the motorbike together. There were a few little things with the kit which were difficult or unclear, and somethings were not very precise. However, overal I enjoyed it and it looks nice
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