Customer reviews for 1001hobbies.co.uk

Customer reviews

• 4 / 5 1

  

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  Delivery came a bit late with special delivery but it arrived in good condition and quality of the figures are awesome in person. Overall good experience and would buy from here again.

  Review of 29/11/2023, following an experience of 18/11/2023 by BRANDON W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Fabulous and my item arrived well packed with no damage and on time.

  Review of 25/11/2023, following an experience of 19/10/2023 by JUDY P.

• 4 / 5 1

  

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  But too pricey! Itherwise no problemsa nd prompt deliver.

  Review of 24/11/2023, following an experience of 10/11/2023 by STEPHEN F.

• 5 / 5 1

  

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  Arrived well packaged and in good order looking forward to building the model

  Review of 22/11/2023, following an experience of 08/11/2023 by ROBERT L.

• 5 / 5 1

  

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  I was very happy to find the item I was looking for as it was out of stock in most places. 1001 hobbies notified me when it came back in stock and the order and delivery was easy and fast. Very happy with the whole process

  Review of 22/11/2023, following an experience of 03/11/2023 by PETROS B.

• 1 / 5 1

  

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  Contacting customer services via email weeks ago and still awaiting for youto come back to me. Charged twice

  Review of 22/11/2023, following an experience of 07/10/2023 by PAUL H.

• 5 / 5 1

  

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  First class service. Excellent and prompt delivery.

  Review of 16/11/2023, following an experience of 30/10/2023 by DEREK R.

• 3 / 5 1

  

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  Mostly clear directions although further transfer pages not obvious. Good, but slow, response through French system seemed elaborate.

  Review of 16/11/2023, following an experience of 03/10/2023 by CHRIS S.

• 5 / 5 1

  

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  Delivered on time no issues.

  Review of 16/11/2023, following an experience of 08/11/2023 by IAN E.

• 5 / 5 1

  

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  Very good blast bags, a little drilling to do but they fit perfectly

  Review of 09/11/2023, following an experience of 29/09/2023 by TEAGAN M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Items arrived extremely quick and really happy with the product, would definitely recommend 1001 Hobbies and will be using them again in the near future

  Review of 08/11/2023, following an experience of 12/10/2023 by MARC C.

• 5 / 5 1

  

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  Excellent service. I have used 1001 Hobbies several times now and would recommend them.

  Review of 31/10/2023, following an experience of 19/10/2023 by IAN P.

• 2 / 5 1

  

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  There have been errors in the last two orders I have placed, I have emailed two différant depts to get resolved and have not even had a response to any emails, very disappointing, won’t use again which is a shame as the range and price is very good but they don’t get orders right and don’t respond or try to resolve,

  Review of 26/10/2023, following an experience of 21/10/2023 by MIKE J.

• 5 / 5 1

  

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  As yet I haven't checked the package, its for a Christmas present for a friend!!

  Review of 22/10/2023, following an experience of 04/09/2023 by MARIA G.

• 3 / 5 1

  

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  Part from it take a good while & leaving me thinking the order wasn't even coming at this point & the box somewhat almost being burst open that it was shipped in, it was as good as can be. In the end I did get my package, so can't be that much more upset/too upset!!

  Review of 21/10/2023, following an experience of 27/06/2023 by GARETH M.

• 5 / 5 1

  

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  Site is easy to navigate and shopping is a seamless straight forward process

  Review of 20/10/2023, following an experience of 26/08/2023 by ARN A.

  Answer by 1001hobbies.co.uk

  

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  Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 😀 1001hobbies customer service

• 1 / 5 1

  

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  Terrible. They only sent half of my order, which was damaged, the most expensive item never arrived and was never sent, they have also refused to send a replacement or send me a refund for it. I would NEVER buy from this company again and I would tell anybody else to avoid dealing with them. They also pretend they are in the UK with their website name, UK phone number and UK prices but they are actually in France. Their customer service is pathetic, the ignore you. Worst experience EVER. I lost £160 dealing with them.

  Review of 20/10/2023, following an experience of 04/10/2023 by CHRISTOPHER P.

• 5 / 5 1

  

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  Item arrived on time in perfect condition and for a good price to boot. Perfect

  Review of 20/10/2023, following an experience of 24/09/2023 by JAMIE C.

  Answer by 1001hobbies.co.uk

  

  Flag

  Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 😀 1001hobbies customer service

• 5 / 5 1

  

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  Excellent service , great quality item

  Review of 20/10/2023, following an experience of 04/10/2023 by KATHLEEN S.

  Answer by 1001hobbies.co.uk

  

  Flag

  Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 😀 1001hobbies customer service

• 5 / 5 1

  

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  Absolutely no problems items arrived in good time and well packaged what's not to like ?

  Review of 20/10/2023, following an experience of 03/10/2023 by SUSAN H.

  Answer by 1001hobbies.co.uk

  

  Flag

  Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 😀 1001hobbies customer service

• 4 / 5 1

  

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  Delivery times to the UK were OK, given the added complication of Brexit, and there was a brief hold-up due to a query on the import paperwork. On arrival the kits were delivered in a box that was just about adequate, but it and the internal packing could have been better and I feel lucky that there wasn't actually any damage to the contents. Hence only 4 stars rather than 5.

  Review of 20/10/2023, following an experience of 16/09/2023 by ALASTAIR M.

  Answer by 1001hobbies.co.uk

  

  Flag

  Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 😀 1001hobbies customer service

• 5 / 5 1

  

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  I was wary about the website because I never ordered from it before. Absolutely amazing job. Came in an immaculate condition. Delivery was decent too. I would definitely 110% use again. Thank you for the great work.

  Review of 20/10/2023, following an experience of 22/09/2023 by SIMANAZ H.

  Answer by 1001hobbies.co.uk

  

  Flag

  Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 😀 1001hobbies customer service

• 5 / 5 1

  

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  1st class all the way

  Review of 20/10/2023, following an experience of 07/10/2023 by TERRY C.

• 3 / 5 1

  

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  The site, and journey within it was fine. The only issue I have is the French element which seemed unnecessary to me. Good service. Thank you.

  Review of 20/10/2023, following an experience of 01/09/2023 by CHRIS S.

  Answer by 1001hobbies.co.uk

  

  Flag

  Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 😀 1001hobbies customer service

• 4 / 5 1

  

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  The order went well and I received the goods, however I had a delay due to customs. It would be good if you could consider charging the vat from your end then I wouldn't have been charged large extra courier processing charge.

  Review of 20/10/2023, following an experience of 24/07/2023 by MARK B.

  Answer by 1001hobbies.co.uk

  

  Flag

  Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 😀 1001hobbies customer service

• 5 / 5 1

  

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  Extremely professional, prompt service with respect to delivery

  Review of 05/10/2023, following an experience of 21/08/2023 by DEREK R.

  Answer by 1001hobbies.co.uk

  

  Flag

  Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 😀 1001hobbies customer service

• 5 / 5 1

  

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  One of the most competitively priced scale model retailers on the Internet. I've made numerous purchases through 1001hobbies and I continue to be impressed by their prices and service in general. An excellent on-line retailer.

  Review of 04/10/2023, following an experience of 28/08/2023 by HARJINDER S.

  Answer by 1001hobbies.co.uk

  

  Flag

  Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 😀 1001hobbies customer service

• 5 / 5 1

  

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  The website was very easy to use making finding and ordering simple. The cost and postage etc were good and my order arrived very quickly.

  Review of 01/10/2023, following an experience of 31/08/2023 by NICHOLAS M.

  Answer by 1001hobbies.co.uk

  

  Flag

  Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 😀 1001hobbies customer service

• 5 / 5 1

  

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  Fast delivery, friendly staff and great selection in the catalogue. Totally recommended shop :)

  Review of 27/09/2023, following an experience of 16/09/2023 by ASHLEY D. *

  *Pseudonymized data at the request of the author

  Answer by 1001hobbies.co.uk

  

  Flag

  Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 😀 1001hobbies customer service

• 4 / 5 1

  

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  Good value, well packaged, just takes a little time to arrive, but worth waiting for.

  Review of 25/09/2023, following an experience of 27/08/2023 by PAUL H.

  Answer by 1001hobbies.co.uk

  

  Flag

  Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 😀 1001hobbies customer service

• 5 / 5 1

  

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  Very pleased with my order. Came in a huge cardboard box and several yards of brown paper scrunched all around it, a bit over boxed really, but undamaged so all is good

  Review of 25/09/2023, following an experience of 29/08/2023 by PAUL D.

  Answer by 1001hobbies.co.uk

  

  Flag

  Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 😀 1001hobbies customer service

• 5 / 5 1

  

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  Fast, efficient, order was correct and complete. You can't ask more of an on-line supplier.

  Review of 25/09/2023, following an experience of 06/09/2023 by CHRIS E.

  Answer by 1001hobbies.co.uk

  

  Flag

  Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 😀 1001hobbies customer service

• 5 / 5 1

  

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  Quick delivery. Bought as a gift. They loved it!

  Review of 21/09/2023, following an experience of 11/09/2023 by HARRY C.

  Answer by 1001hobbies.co.uk

  

  Flag

  Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 😀 1001hobbies customer service

• 5 / 5 1

  

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  Product arrived swiftly - great service!

  Review of 20/09/2023, following an experience of 13/09/2023 by MARC W.

  Answer by 1001hobbies.co.uk

  

  Flag

  Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 😀 1001hobbies customer service

• 5 / 5 1

  

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  Very efficient service. Can recommend highly.

  Review of 20/09/2023, following an experience of 06/09/2023 by TOM U.

• 5 / 5 1

  

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  Service was excellent but delivery was a bit slow .

  Review of 20/09/2023, following an experience of 02/09/2023 by NICOLA T.

• 2 / 5 1

  

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  The product arrived 15 days later than the originally agreed-upon delivery date. Unfortunately, they didn't proactively notify me about the delay or offer an alternative solution. I had to initiate contact with them to inquire about the reason for the delay, and their responses were consistently vague. The items I purchased were intended as a birthday gift for a family member, but I was unable to give them on time due to this delay.

  Review of 20/09/2023, following an experience of 08/08/2023 by PEDRO N.

• 5 / 5 1

  

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  First

  Review of 20/09/2023, following an experience of 03/08/2023 by MARY S.

• 5 / 5 1

  

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  Order well dealt with and good value Quick delivery.

  Review of 20/09/2023, following an experience of 27/08/2023 by DAVID B.

• 1 / 5 1

  

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  love the product it just took so long!!

  Review of 20/09/2023, following an experience of 14/07/2023 by BILLY-JO P.

• 5 / 5 1

  

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  So very pleased l chose 1001 Hobbies for my purchase, excellent value for money, kept updated on the progress of my order, securely packaged and swift delivery. Thank you very much.

  Review of 20/09/2023, following an experience of 01/09/2023 by JEFF S.

• 1 / 5 1

  

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  This company did not ship my order until a month after it was ordered. It was only when I requested to cancel the order as I had to order from somewhere else that they decided to ship it out! The customer service team were not good or helpful.

  Review of 20/09/2023, following an experience of 10/07/2023 by LUCIE B.

• 4 / 5 1

  

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  Firstly, my apologies for not replying sooner. I received my husband"s Fiat BR-20 1/72 on 29.7.23, and subsequently, on the 12.8.23 another Fiat BR-20 plus the Junkers Ju 88A-4. Would it be possible to return the Fiat Mask? All of the masks are apparently 'the best that can be found'! Praise indeed! I look forward to hearing from you regarding the Fiat BR-20 Mask being returned.

  Review of 20/09/2023, following an experience of 12/08/2023 by LYNDA B.

• 5 / 5 1

  

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  easy to order, delivered on time in perfect condition. I didn't realise it was coming from outside the UK until I noticed the address label, if I hadn't looked I would never have known. That is good service.

  Review of 20/09/2023, following an experience of 03/09/2023 by JIM P. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  My delivery was meant to come in between the 26-29th but came the 30th other than that good company

  Review of 03/09/2023, following an experience of 22/08/2023 by TYLER C.

• 5 / 5 1

  

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  Very helpful over the phone, very good communication via e-mail, great prices. My order arrived very well packaged and on time. Bravo

  Review of 03/09/2023, following an experience of 06/08/2023 by PAUL C.

• 5 / 5 1

  

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  All products arrived on time, complete and well packaged. I have found my new online model supply store

  Review of 03/09/2023, following an experience of 27/08/2023 by MIKE J.

• 5 / 5 1

  

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  Easy to use site and well informed of order progress

  Review of 02/09/2023, following an experience of 07/08/2023 by ALAN B.

• 5 / 5 1

  

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  Website was easy to use, ordering, purchasing was straight forward and delivery time relatively fast. All round, a pleasant buying experience.

  Review of 30/08/2023, following an experience of 14/08/2023 by NICHOLAS H.

• 2 / 5 1

  

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  Answered queries quite quickly but did resolve issue to my liking

  Review of 30/08/2023, following an experience of 30/07/2023 by LILLY K. *

  *Pseudonymized data at the request of the author

• 3 / 5 1

  

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  It took a long time for some paints to be delivered. If I could have found them elsewhere I would not have got them from 1001 Hobbies.

  Review of 27/08/2023, following an experience of 13/08/2023 by ANTHONY B.

• 5 / 5 1

  

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  Excellent product very pleased!

  Review of 26/08/2023, following an experience of 17/07/2023 by SIMON S.

• 5 / 5 1

  

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  Easy to navigate and a smooth, accurate, trouble free transaction.

  Review of 26/08/2023, following an experience of 24/07/2023 by MICHAEL M.

• 2 / 5 1

  

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  Bad company

  Review of 26/08/2023, following an experience of 19/07/2023 by BRIAN M.

• 5 / 5 1

  

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  all perfect

  Review of 25/08/2023, following an experience of 31/07/2023 by GIANCARLO A.

• 5 / 5 1

  

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  Brilliant. Arrived before estimate. All correct and well packaged.Will be ordering more but will have to wait till pay day.Thank you all very much. Yours Nev.

  Review of 24/08/2023, following an experience of 31/07/2023 by N C.

• 4 / 5 1

  

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  Great collectable figure arrived just after the stipulated time , but because it's not available at retail it's good for a UK delivery . The communication with the seller and update was also helpful

  Review of 24/08/2023, following an experience of 13/04/2023 by LAYLA G. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Very diverse, imaginative range. Great communication, reliable delivery

  Review of 24/08/2023, following an experience of 12/07/2023 by STEPHEN H.

• 1 / 5 1

  

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  Website made out they were a British site by charging in GBP and posting a U.K. number. The total cost included VAT. Found later they were based in France and the VAT was French tax. Ended up paying 40% as HMRC charged another 20% on arrival. HMRC told me as the product was sold and exported to U.K. it should not have been subject to French tax. Told the company but not answer. Please be aware before buying from this company.

  Review of 24/08/2023, following an experience of 14/04/2023 by GARETH A.

• 3 / 5 1

  

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  Best thing was the price on this particular model, but they're often not competitive on price. It's not apparent when ordering, but dispatched from Europe, which means a delay on delivery. Worst thing, only wrapped in bubble wrap, so more prone to damage and was grilled by the postie about the kit, which could be clearly soon through this.

  Review of 24/08/2023, following an experience of 28/07/2023 by MARTIN P.

• 5 / 5 1

  

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  I was very satisfied with how quick you took to send the parcel through the figures for the size or absolutely amazing anybody who's got relationships world projects should buy these items very well painted I will look nice on the ship

  Review of 24/08/2023, following an experience of 06/08/2023 by DAVID ANDREW B.

• 5 / 5 1

  

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  The order I recently received arrived promptly and packaging was good quality.

  Review of 24/08/2023, following an experience of 28/07/2023 by JOHN B.

• 5 / 5 1

  

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  +++Perfect+++

  Review of 09/08/2023, following an experience of 25/07/2023 by CYRILLE C.

• 3 / 5 1

  

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  Order only partially completed, but had paid full price.

  Review of 08/08/2023, following an experience of 11/07/2023 by IAN A.

• 5 / 5 1

  

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  Go service

  Review of 07/08/2023, following an experience of 06/07/2023 by KEVIN G.

• 4 / 5 1

  

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  Initially I was less than impressed, however 1 email and my tank was delivered on time and well packaged. Would recommend.

  Review of 07/08/2023, following an experience of 17/07/2023 by IAN W.

• 5 / 5 1

  

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  Excellent value great quality always keep you updated on delivery well packaged great delivery time too

  Review of 06/08/2023, following an experience of 20/07/2023 by DENISE D.

• 5 / 5 1

  

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  Order recd as promised. All good

  Review of 05/08/2023, following an experience of 07/07/2023 by ALAN H.

• 5 / 5 1

  

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  Simple order process, parts arrived on time and well packaged

  Review of 04/08/2023, following an experience of 19/06/2023 by SHAUN N.

• 4 / 5 1

  

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  1001 was the only place I could get this product as no one else had it in stock, I was a little confused about my order coming from overseas, but it arrived in a reasonable time, the price was good and I was kept updated regarding the delivery. I am pleased to see on their website that they stock AMT car kits, some of which are actually in stock, the prices on these mean I shall be placing orders for them shortly.

  Review of 04/08/2023, following an experience of 15/07/2023 by AMANDA D.

• 5 / 5 1

  

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  Great web site to get some hard to get model kits, amazing product not built it yet.

  Review of 03/08/2023, following an experience of 14/04/2023 by ANTHONY C.

• 5 / 5 1

  

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  Great item thank you

  Review of 31/07/2023, following an experience of 30/06/2023 by GARY S.

• 5 / 5 1

  

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  Order arrived on time.and in perfect condition.Would buy again from this supplier.

  Review of 31/07/2023, following an experience of 20/07/2023 by PETER F.

• 5 / 5 1

  

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  Item arrived perfectly and came on time. Excellent service!

  Review of 29/07/2023, following an experience of 09/07/2023 by STEFAN W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Going service and delivery. Well done.

  Review of 28/07/2023, following an experience of 15/07/2023 by KEVIN S.

• 5 / 5 1

  

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  Fair play I received my order sooner than I expected the team responded everyone.i must apologize for I was a jerk .but every message I sent was answered and my purchase arrived much quicker than estermated 👍

  Review of 24/07/2023, following an experience of 23/06/2023 by MARK P.

• 3 / 5 1

  

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  The models were a gift to my husband for his birthday so I payed the extra for them to be gift wrapped. However the gift wrap was a lot to be desired it looked liked they couldn’t be bothered 😕 so had to redo it. Otherwise quick and easy.

  Review of 24/07/2023, following an experience of 14/07/2023 by CHARLES G. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Fast delvery, good price and quality.

  Review of 21/07/2023, following an experience of 09/07/2023 by RETO W.

• 5 / 5 1

  

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  Quick service,product as described.

  Review of 18/07/2023, following an experience of 20/06/2023 by DOM R.

• 5 / 5 1

  

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  Item was very well priced and postage was free. Very good service.

  Review of 16/07/2023, following an experience of 04/07/2023 by PETER F.

• 5 / 5 1

  

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  Good product and very timely delivery.

  Review of 16/07/2023, following an experience of 24/06/2023 by MARK R.

• 5 / 5 1

  

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  I found 1001 Hobbies by accident, and found the company offered good quality Scale Models at Great Prices, if that is not enough, they offer a very quick delivery service, my Scale Model arrived when I was told it would arrive, all this, makes it easy to recommend 1001 Hobbies

  Review of 14/07/2023, following an experience of 08/07/2023 by FRED N.

• 5 / 5 1

  

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  There was some confusion regarding my order of over 10 figures, and the order ended up being separated into several, but the staff were polite and patient throughout our correspondence. The issues were solved and the figures have all now arrived well packaged, and look great on display. I’ll definitely be using 1001 for my figures going forward.

  Review of 11/07/2023, following an experience of 28/02/2023 by EILIDH C.

• 2 / 5 1

  

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  For a £15.00 snap together kit the final bill inclusive of postage and tax was over £25.00. Not my idea of good value. howeve delivery was very quick.

  Review of 11/07/2023, following an experience of 29/06/2023 by WILLIAM GORDON C.

• 5 / 5 1

  

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  Would definitely use again. A+

  Review of 11/07/2023, following an experience of 10/06/2023 by HEATHER C. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

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  My "gift" arrived in a jiffy bag already opened with the contents inside, compromised.

  Review of 11/07/2023, following an experience of 27/06/2023 by GARY W.

• 5 / 5 1

  

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  Received promptly and well packaged faultless service

  Review of 11/07/2023, following an experience of 04/06/2023 by JOHN R.

• 5 / 5 1

  

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  1001 hobbies seem to have a lot of the items I need for my hobby..

  Review of 05/07/2023, following an experience of 26/05/2023 by IAN W.

• 2 / 5 1

  

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  So far I have received 3 out of 5 items that were ordered a voucher and credit note. I have sent an email however no response yet. Collector's items has arrived in less than mint packaging so generally unhappy and unimpressed. How can a pre order item be awaiting a restock? Don't write cheques you can't cash!

  Review of 05/07/2023, following an experience of 27/03/2023 by GARY W.

  Answer by 1001hobbies.co.uk

  

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  Hello, We thank you for your email and regret this incident. We have decided to send your product it will be delivered to the address : Gary Williams 173 Brighton Road, Alvaston Derby DE24 8TE Royaume-Uni 07873693307 As a commercial gesture, and in order to maintain your trust, we have decided to offer you a 25.99 pounds voucher. The code to use is EVDM9FT6. This voucher is valid for 1 year. We thank you for your understanding, Sincerely, Ines

• 5 / 5 1

  

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  Excellent five star plus service, and product fine.

  Review of 05/07/2023, following an experience of 19/06/2023 by DAVID G.

• 4 / 5 1

  

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  Bit slow in getting to me

  Review of 05/07/2023, following an experience of 27/05/2023 by ROGER A.

• 5 / 5 1

  

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  Excellent service

  Review of 25/06/2023, following an experience of 25/03/2023 by JAMES B.

• 5 / 5 1

  

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  Very quick and efficient delivery considering delivered from Europe. Excellent range of models. Item well packed. Will use again.

  Review of 25/06/2023, following an experience of 20/06/2023 by BRIAN S.

• 5 / 5 1

  

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  Amazing service, easy to use site, easy international delivery, and the products were very safely packed! Great work team!

  Review of 19/06/2023, following an experience of 15/04/2023 by MARKO G.

• 5 / 5 1

  

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  Speed and convenient easy hassle free love this place wished I found it sooner!!! A***

  Review of 17/06/2023, following an experience of 06/06/2023 by TOBY W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  excellent service...would recommend

  Review of 16/06/2023, following an experience of 02/06/2023 by REG W.

• 5 / 5 1

  

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  Item was received quickly, well packed and in good condition.

  Review of 15/06/2023, following an experience of 02/06/2023 by MARK L.

• 5 / 5 1

  

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  WARNING; This company is NOT in the UK. They are in FRANCE. They also work with suppliers so they don’t have stock on site, you have to wait 2-3 weeks for it to be delivered to them, and then they send it to you. I also got collared for a £90 customs charge. The site is NOT clear at all. Everything is .co.uk or a uk based phone number. That said, the prices are fabulous, any communication on my part was responded to promptly (even on the phone) and the lady I spoke to (I assume it is the same person) was lovely every time even though I likely drove her mad with my worries. Packages arrived VERY quickly once dispatched (one was delayed, annd even that was sent sooner than the ETA they gave me) and they were all packed nicely. I would definitely use again now I know what to expect. Fully recommend.

  Review of 14/06/2023, following an experience of 31/05/2023 by TOM B.

• 5 / 5 1

  

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  Fast service, emails along the way, will use again.

  Review of 04/06/2023, following an experience of 17/05/2023 by LEE A.

• 5 / 5 1

  

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  Navigation of the site was easy! Delivery time good given from France to Wales Well packed to keep undamaged

  Review of 03/06/2023, following an experience of 11/05/2023 by DEWI W.

• 3 / 5 1

  

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  Item was poorly packed and suffered slight curving in shipping. Was shipped in a padded envelope and should have been boxed.

  Review of 02/06/2023, following an experience of 09/05/2023 by MARK L.

• 5 / 5 1

  

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  The delivery was easy to follow using the tracking app

  Review of 30/05/2023, following an experience of 23/04/2023 by ADELE M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Excellent and reliable service.

  Review of 29/05/2023, following an experience of 10/05/2023 by MANDY G. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  great fast shipping and item was just as shown, fantastic to deal with

  Review of 25/05/2023, following an experience of 14/05/2023 by JACK C.

• 5 / 5 1

  

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  Easy to shop good service 👌

  Review of 24/05/2023, following an experience of 26/04/2023 by JEROME O.

• 5 / 5 1

  

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  Excellent website, easy to navigate. Ordering straightforward and always keep you updated on delivery. Very happy with the goods and the service. Have ordered items several times and never been disappointed. Will be ordering again

  Review of 22/05/2023, following an experience of 14/05/2023 by LYNNE C.

• 5 / 5 1

  

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  Great company to deal, competitive pricing and fast delivery.

  Review of 15/05/2023, following an experience of 30/04/2023 by STEWART M.

• 5 / 5 1

  

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  Wide range of products and fast delivery

  Review of 12/05/2023, following an experience of 24/04/2023 by JACK J.

• 5 / 5 1

  

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  Good quality decals with quick delivery and advice of progress

  Review of 12/05/2023, following an experience of 27/04/2023 by GRAHAM L.

• 5 / 5 1

  

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  top!

  Review of 12/05/2023, following an experience of 10/04/2023 by ANDREAS P.

• 5 / 5 1

  

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  Very pleased with my purchase very reliable

  Review of 11/05/2023, following an experience of 15/04/2023 by DAVID L.

• 4 / 5 1

  

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  Delivery of item from order date took 20 days - and this is not clear when ordering. However - the 1001 Hobbies customer service team did answer on email all my questions regarding delivery. UPS did deliver on agreed date and 1001Hobies do keep feeding you delivery information, (as do UPS). The item was safely delivered and overall I'm happy with 1001Hobbies.

  Review of 11/05/2023, following an experience of 19/04/2023 by DEAN H.

• 5 / 5 1

  

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  Very prompt service

  Review of 02/05/2023, following an experience of 13/04/2023 by DEREK G.

• 5 / 5 1

  

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  Great service. Goods received as expected. No problems.

  Review of 02/05/2023, following an experience of 05/03/2023 by ZIEK H.

• 5 / 5 1

  

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  Excellent range of models and hobby items, all at reasonable prices. Easy to navigate and attractive website. Great service and prompt delivery too. Well recommended.

  Review of 01/05/2023, following an experience of 12/04/2023 by MICHAEL P.

• 5 / 5 1

  

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  items arrived on time and quite cheap

  Review of 28/04/2023, following an experience of 30/03/2023 by KENNETH J.

• 3 / 5 1

  

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  Order took ages to come. Informed one item not in stock. Email said order cancelled. Then order delivered with both items in it. Looks like no one knows what’s happening. Also an insult that I had to pay for postage and packaging. Order said delivery in 7 to 9 days that was a joke try 3 weeks. Very unlightly to order again.

  Review of 28/04/2023, following an experience of 30/03/2023 by ANDREW M.

• 5 / 5 1

  

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  Ordering was straightforward, good delivery time, have used them before, very good

  Review of 27/04/2023, following an experience of 02/04/2023 by ANDREW B.

• 5 / 5 1

  

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  Everything was top notch. Excellent site products well package and swift delivery

  Review of 24/04/2023, following an experience of 16/04/2023 by BRIAN S.

• 5 / 5 1

  

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  Very good service,

  Review of 16/04/2023, following an experience of 18/03/2023 by RICHARD D.

• 5 / 5 1

  

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  I bought the acrylic paints to paint my Heller model of a 1/24 scale Renault gtl. As of the present time I have not yet assembled the model.

  Review of 14/04/2023, following an experience of 05/03/2023 by TREVOR S.

• 2 / 5 1

  

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  Ordered paint specifically as the web site (and my order details) stated it was in stock. Two weeks after order I enquired about the delay, an update was told 1001Hobbies was still getting some paint from their supplier (I.e. not “in stock”). Three weeks after order I requested a refund as there was no progress, but was told that a refund was not possible as my order was now being compiled. Order was finally delivered more than 4 weeks after the order was made (and after I had given up waiting and purchased the paint from elsewhere.). I was not impressed!

  Review of 04/04/2023, following an experience of 24/02/2023 by SIMON T.

• 3 / 5 1

  

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  Longer postage than I was expecting. Maybe I didn’t read the terms properly.

  Review of 04/04/2023, following an experience of 12/02/2023 by JOHN E.

• 5 / 5 1

  

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  Very prompt and really quick delivery very good quality product I will definitely be buying more soon

  Review of 04/04/2023, following an experience of 05/03/2023 by YVETTE L. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  The web address is misleading, it seems as if they are a UK company with a .UK address. However they ship from France which, other than the time factor was not an issue due to the low value of my purchase. Had I bought an expensive item, I would have found myself liable to import duty and Vat, adding considerably to the cost I think their website should be clearer regarding the country of shipping.

  Review of 01/04/2023, following an experience of 13/03/2023 by LAURENCE P.

• 5 / 5 1

  

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  site is easy to navigate and nice quick delevery

  Review of 01/04/2023, following an experience of 21/03/2023 by RALPH D.

• 5 / 5 1

  

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  Speedy service and excellent product

  Review of 31/03/2023, following an experience of 23/02/2023 by DAVID C.

• 5 / 5 1

  

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  Speedy delivery and good experience.

  Review of 29/03/2023, following an experience of 03/03/2023 by ANDRES O.

• 5 / 5 1

  

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  Thank you

  Review of 28/03/2023, following an experience of 10/03/2023 by OSMAN C.

• 5 / 5 1

  

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  Order handled and shipped with care.

  Review of 27/03/2023, following an experience of 15/03/2023 by ARN A.

• 5 / 5 1

  

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  The item arrived quickly and was in great condition

  Review of 26/03/2023, following an experience of 21/02/2023 by AHMED R.

• 5 / 5 1

  

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  Customer service very good!

  Review of 24/03/2023, following an experience of 04/03/2023 by GAVIN C. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Excellent service, all delivery updates were exact and precise. Item arrived very well packed in perfect order.

  Review of 24/03/2023, following an experience of 05/03/2023 by JOHN H.

• 5 / 5 1

  

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  Good product delivered well packaged & in reasonable time.

  Review of 23/03/2023, following an experience of 11/03/2023 by ALEXANDER G.

• 5 / 5 1

  

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  great service, reasonable prices

  Review of 22/03/2023, following an experience of 13/03/2023 by GARY S.

• 5 / 5 1

  

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  Was extremely pleased with the products I ordered they were of a high standard exactly as described packaged lovely and delivery was brilliant will definitely be ordering from the company again many thanks to all staff involved in my order one very happy customer

  Review of 20/03/2023, following an experience of 26/01/2023 by LAURA P.

• 4 / 5 1

  

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  Company did well sourcing what I wanted but didn’t expect it to be sent from France, that said only a week for delivery so not too bad

  Review of 18/03/2023, following an experience of 07/03/2023 by PAUL M.

• 2 / 5 1

  

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  Not clear on website what language the product is in.

  Review of 16/03/2023, following an experience of 02/03/2023 by ADAM C.

• 5 / 5 1

  

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  Delivered on time we’ll packed and good quality product

  Review of 16/03/2023, following an experience of 19/02/2023 by EDDIE B.

• 5 / 5 1

  

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  Excellent model / good delivery time / very happy with my purchase

  Review of 16/03/2023, following an experience of 22/01/2023 by DAVID C.

• 1 / 5 1

  

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  Received the box I ordered with all the primers in them broken, the package was contaminated and it was stinking so much of chemicals that Royal Mail had to wrap it in a bag. Now I'm asking them fir a refund they want me to return it to them first!!! Seriously ehich carrier would ship a box contaminated with hazardous chemicals back to France? Do not buy from this company at all! Save your money and a headache dealing with the customer service.

  Review of 16/03/2023, following an experience of 22/02/2023 by POORIA M.

• 2 / 5 1

  

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  The model graff Zeppelin is rediculously expensive at over £60.00. It is also very badly finished- sprue everywhere and the parts are poorly finished. I would have returned this if the supplier was in the U.K. extremely disappointing

  Review of 07/03/2023, following an experience of 21/02/2023 by MARTIN H.

• 5 / 5 1

  

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  Great transaction thank you

  Review of 05/03/2023, following an experience of 22/02/2023 by AMANDA K.

• 5 / 5 1

  

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  Excellent service and delivery. Item arrived well packaged and quickly,5 days before stated date. I used the company because I couldn't get the item in the UK.

  Review of 03/03/2023, following an experience of 15/02/2023 by STUART B.

• 1 / 5 1

  

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  At the time of writing this review I have had to wait 6 weeks for one item, the other is yet to be delivered. There was no contact from them, I had to chase several times to find out what was going on. Very poor customer service and really bad business practice. Would not recommend them to anyone.

  Review of 03/03/2023, following an experience of 16/02/2023 by KEN A.

• 5 / 5 1

  

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  High quality and speedy delivery :)

  Review of 25/02/2023, following an experience of 13/01/2023 by POPPY W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Package came really fast and was in excellent condition. Always got constant updates regarding my order. Will definitely reccomend

  Review of 25/02/2023, following an experience of 11/02/2023 by JEROME T.

• 5 / 5 1

  

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  👌👍👍👍👍

  Review of 25/02/2023, following an experience of 07/02/2023 by CLIVE D.

• 5 / 5 1

  

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  Fast and efficient delivery, very satisfactory

  Review of 24/02/2023, following an experience of 09/01/2023 by IAN C.

• 3 / 5 1

  

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  Fast delivery

  Review of 22/02/2023, following an experience of 20/01/2023 by TOBY R.

• 5 / 5 1

  

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  Great product and fast delivery

  Review of 17/02/2023, following an experience of 29/01/2023 by JAMES W.

• 5 / 5 1

  

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  Excellent service, could not be faulted, thanks.

  Review of 14/02/2023, following an experience of 24/01/2023 by ANDY C.

• 2 / 5 1

  

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  Delivery package quality poor! Box arrived, squashed, creased with a big dent in the side!

  Review of 14/02/2023, following an experience of 10/01/2023 by TERRY C.

• 2 / 5 1

  

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  bought decals as they were advertised to include Omani airforce, received package with decals for KSA and others, no Omani insignia. Considering the cost and time waited this is very poor and does not match the advertised goods. Also drives from France. Rubbish.

  Review of 14/02/2023, following an experience of 17/01/2023 by ANDY M.

• 5 / 5 1

  

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  As the site is in pounds sterling I thought it was an English company. They are in France. You might have to wait a few days but you won't be disappointed. I ordered the mini epic sauron. Cheapest I found and quite quick delivery. Sometimes quicker than a UK seller. I will certainly be using them again

  Review of 07/02/2023, following an experience of 06/01/2023 by JASON S.

• 3 / 5 1

  

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  Problems arose with my order. I had no confirmation of my order or payment. Eventually I contacted the. They gave me a date but there was still no delivery. Item finally delivered from France….enormous cardboard box, tiny item.

  Review of 07/02/2023, following an experience of 06/01/2023 by MICHAEL H.

• 5 / 5 1

  

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  Prompt delivery. Item was well packaged and in good condition.

  Review of 07/02/2023, following an experience of 24/01/2023 by PENNIE F.

• 5 / 5 1

  

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  excellent service.

  Review of 07/02/2023, following an experience of 12/01/2023 by KEITH T.

• 5 / 5 1

  

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  Excellent!

  Review of 07/02/2023, following an experience of 19/12/2022 by JULIA D. *

  *Pseudonymized data at the request of the author

• 3 / 5 1

  

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  Arrived slightly damaged because it hadn't been packaged properly and got squashed in the post.

  Review of 04/02/2023, following an experience of 16/01/2023 by JOEL M. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  Amswer as above

  Review of 03/02/2023, following an experience of 14/01/2023 by ANTON H.

• 5 / 5 1

  

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  first class service was informed for start to finish with order

  Review of 02/02/2023, following an experience of 23/01/2023 by ALEX A. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Very fast shipping would 100%use again

  Review of 31/01/2023, following an experience of 23/01/2023 by PETER J.

• 3 / 5 1

  

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  Almost £40.00pounds for a small paint mixer is a bit much in my book,a ripoff.

  Review of 30/01/2023, following an experience of 20/01/2023 by MICHAEL M.

• 5 / 5 1

  

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  All turned up well packaged, great condition and no problems. ACE!!!

  Review of 30/01/2023, following an experience of 19/01/2023 by JASON M.

• 4 / 5 1

  

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  Reasonable price. One of the only suppliers of the item I wanted. Good communication. Regular updates on shipping.

  Review of 27/01/2023, following an experience of 16/01/2023 by JOHN A.

• 5 / 5 1

  

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  Great service. Prompt dispatch

  Review of 26/01/2023, following an experience of 18/01/2023 by ELAINE H.

• 5 / 5 1

  

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  Package arrived well packaged in good condition

  Review of 26/01/2023, following an experience of 10/01/2023 by STEVE T.

• 1 / 5 1

  

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  Not happy as emailed to cancel order 4 hours after ordering and was told it couldn’t be cancelled as it had been posted already. Can’t send back as will cost to much.

  Review of 26/01/2023, following an experience of 11/12/2022 by TASHA B.

• 4 / 5 1

  

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  Good prices, fairly prompt dispatch.

  Review of 26/01/2023, following an experience of 11/01/2023 by IAN B.

• 2 / 5 1

  

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  I was not impressed with their customer services. Rather than trying to help me, they were quite rude. And instead of cancelling my order, as per my request, when i realised the products wouldn't arrive in time, they still sent them - charging me £10 for delivery for items that were of no use. I will not be ordering from them again.

  Review of 26/01/2023, following an experience of 11/12/2022 by TARYN W.

• 5 / 5 1

  

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  Fast delivery and excellent service.

  Review of 26/01/2023, following an experience of 14/01/2023 by ANDREW C.

• 5 / 5 1

  

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  I brought the lomax for my partner he has 1 exactly the same color etc

  Review of 26/01/2023, following an experience of 11/12/2022 by SUSAN B.

• 1 / 5 1

  

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  Ordered on 5/12, got it delivered after christmas 😱🙈

  Review of 26/01/2023, following an experience of 05/12/2022 by FILIP R.

• 5 / 5 1

  

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  An extensive product range, particularly of kits difficult to find elsewhere. Delivery was excellent

  Review of 26/01/2023, following an experience of 07/12/2022 by HENRY R.

• 3 / 5 1

  

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  Ordered in early December but didn't arrive in time for Christmas. Probably mostly down to UK border chaos though and not your fault.

  Review of 20/01/2023, following an experience of 04/12/2022 by IAN N.

• 5 / 5 1

  

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  Very prompt service with clear information throughout the delivery. You have made my grandson very happy, thank you.

  Review of 19/01/2023, following an experience of 11/01/2023 by RICHARD C.

• 5 / 5 1

  

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  Item of Liam funko pop was only available on this site. Was kept up to date on order right till delivery. Nicely packaged. Happy with order.

  Review of 19/01/2023, following an experience of 28/12/2022 by SANSEL A.

• 5 / 5 1

  

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  All good, well packed and relatively fast delivery from abroad

  Review of 17/01/2023, following an experience of 05/01/2023 by CHRISTOPHER P.

• 5 / 5 1

  

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  Quick.. efficient , well packed kit and nothing is to much trouble. Great service. Many thanks Gavin

  Review of 14/01/2023, following an experience of 23/11/2022 by GAVIN R.

• 5 / 5 1

  

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  Very easy to use website and quick delivery

  Review of 13/01/2023, following an experience of 01/01/2023 by MATTHEW L.

Reviews displayed in chronological order