Customer reviews for bikeinn.com

4.6 / 5

Calculated from 503 reviews obtained over the last 12 months

3062 reviews since 17/01/2021

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Customers appreciate the great prices and reliable service from BikeInn, often highlighting fast shipping and a wide selection of products.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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Information bikeinn.com

  • Company

    TRADEINN RETAIL SERVICES

  • Description

    Bikeinn is an online store specializing in cycling equipment, offering cycling enthusiasts worldwide everything they need for their sport. Their expert and dedicated team helps each customer optimize their cycling experience, regardless of age, skill level, or experience. The Bikeinn team provides first-class customer service and online support. Bikeinn is one of 18 sports stores belonging to the Tradeinn Group, which boasts over 2.6 million items in a 30,000 m² main warehouse, representing more than 10,000 brands and shipping to 180 countries. Leading TOP brands include Garmin, Shimano, SRAM, Mavic, Specialized, DT Swiss, Castelli, Northwave, and many more.

  • Address

    C/ Pirineus, 9 17460 Celrà

  • Website

    https://www.tradeinn.com/bikeinn/en

  • Category

    Sports

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icon sparkle Review Summary

Customers appreciate the great prices and reliable service from BikeInn, often highlighting fast shipping and a wide selection of products.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Was it helpful? Yes No

Customer reviews

  • 5 / 5
    Edit Flag

    All good thank you

    Review of , following an experience of by JO CAUDREY A.

    Answer by bikeinn.com
    Flag

    Dear jo caudrey, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 4 / 5
    Edit Flag

    Goede duidelijke site. Prijzen zijn scherp De verzendkosten redelijk Het verzenden kan enige tijd duren als hun partners het niet op voorraad hebben

    Review of , following an experience of by WILLEM V.

    Answer by bikeinn.com
    Flag

    Dear Willem, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Smooth transaction, item as described, tracking from order to delivery. Great service!

    Review of , following an experience of by LYNNE B.

    Answer by bikeinn.com
    Flag

    Dear Lynne, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 4 / 5
    Edit Flag

    Time delivery delay versus what toy write in your site

    Review of , following an experience of by N K. *

    *Pseudonymized data at the request of the author

    Answer by bikeinn.com
    Flag

    Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Best price and delivery was as described.

    Review of , following an experience of by STEVEN H.

    Answer by bikeinn.com
    Flag

    Dear Steven, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 4 / 5
    Edit Flag

    Good choice and price

    Review of , following an experience of by EWAN B.

    Answer by bikeinn.com
    Flag

    Dear Ewan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 3 / 5
    Edit Flag

    I made an order and 2 hrs after I contacted the company to add to my order as I didn’t wan tv to pay postage twice. My request was ignored, customer service not the best. Product as expected tho.

    Review of , following an experience of by CHRIS M.

    Answer by bikeinn.com
    Flag

    Hello Chris, We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the problem, we have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. Thank you so much!

  • 4 / 5
    Edit Flag

    Good delivery, fast shipping For return order difficult find return point, return point far away , return costs are higher than normal, it’s good that are return costs . good webshop , parts are easy to find, price quality is good. When I need something I know where to find 👍

    Review of , following an experience of by GERT P.

    Answer by bikeinn.com
    Flag

    Dear gert, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Easy to order, quick delivery of a hard to find component.

    Review of , following an experience of by STEPHEN N.

    Answer by bikeinn.com
    Flag

    Dear Stephen, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Pleased with the products and the shipping, i have ordered many times. Good job.

    Review of , following an experience of by GABRIEL G.

    Answer by bikeinn.com
    Flag

    Dear Gabriel, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Very good service - my item arrived exactly on the day estimated, and the tracking updates were prompt and informative. Best price by a long way on the Polar running watch I ordered, which is every bit as good as I hoped it would be.

    Review of , following an experience of by ADRIAN K.

    Answer by bikeinn.com
    Flag

    Dear Adrian, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Amazing value. Arrived on time. Highly recommend :)

    Review of , following an experience of by FRANCIS S.

    Answer by bikeinn.com
    Flag

    Dear Francis, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    good information about delivery and excellent product

    Review of , following an experience of by ROB M.

    Answer by bikeinn.com
    Flag

    Dear Rob, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Ordered a Catseye light set. Half the price of the cheapest UK deal. From start to finish the whole process was straightforward and I was kept well informed. Tracking from Spain to the UK was well documented with each stage of the parcel’s journey showing on the website. Delivery in the UK was delayed by a day as I live in quite a rural area and Royal Mai can be slow. Having said that, the delivery was as quick as ordering from UK companies. All import/customs duties were included in the price. I can certainly recommend buying from’bikeinn.com’.

    Review of , following an experience of by BRIAN G.

    Answer by bikeinn.com
    Flag

    Dear Brian, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Perfect eshop. Good prices. The goods were in the condition I expected.

    Review of , following an experience of by ARTUR M.

    Answer by bikeinn.com
    Flag

    Dear Artur, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    My item came really fast and I was not aware when I ordered that it was coming from Spain the postage was extremely reasonable too

    Review of , following an experience of by LOUISE E.

    Answer by bikeinn.com
    Flag

    Dear Louise, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Great products, bit of a wait to get to Ireland though

    Review of , following an experience of by SHANE K.

    Answer by bikeinn.com
    Flag

    Dear Shane, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 3 / 5
    Edit Flag

    Delivery said 2-3 days, it took 5!

    Review of , following an experience of by ELSE N.

    Answer by bikeinn.com
    Flag

    Hello Else, We are sorry for your comments. We did not intend to delay your order and we take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, that is why our dates are estimated not exact. Your comments will be taken into account for continuous improvement. Best regards,

  • 5 / 5
    Edit Flag

    Great

    Review of , following an experience of by DANNY A.

    Answer by bikeinn.com
    Flag

    Dear Danny, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Purchased some gravel shoes I have not used them yet, they arrived a few days early and seem to be of good quality.

    Review of , following an experience of by GARY M.

    Answer by bikeinn.com
    Flag

    Dear Gary, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Heel goed

    Review of , following an experience of by A. A.

    Answer by bikeinn.com
    Flag

    Dear A., Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Very good price, availability and fast delivery.

    Review of , following an experience of by BARTLOMIEJ M.

    Answer by bikeinn.com
    Flag

    Dear Bartlomiej, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Ordered 3 Victorria Zafira, delivered within 1 week, very good.

    Review of , following an experience of by PETER V.

    Answer by bikeinn.com
    Flag

    Dear Peter, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Good price, quick service!

    Review of , following an experience of by JEROEN C.

    Answer by bikeinn.com
    Flag

    Dear Jeroen, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Great service and timely delivery

    Review of , following an experience of by KOSTAS I.

    Answer by bikeinn.com
    Flag

    Dear Kostas, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    My first time ordering via bikeINN in the UK. First class service with my bike parts arriving without a hitch

    Review of , following an experience of by ANDREW E.

    Answer by bikeinn.com
    Flag

    Dear Andrew, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    I bought a Giro Agilis helmet from bikeinn because UK sellers had no stock and inflated prices...double in some cases! I had my reservations about buying from outside the UK, but those ideas couldn't have been further from the actual service. It did take longer to arrive, but at a much reduced price and comprehensive updates regarding delivery progress. Which was earlier than the predicted date. I would definitely recommend and will use again. Great brands, well worth a slight wait.

    Review of , following an experience of by TIM H.

    Answer by bikeinn.com
    Flag

    Dear Tim, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Promptly delivered.

    Review of , following an experience of by NICK R.

    Answer by bikeinn.com
    Flag

    Dear nick, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Good service and good quality product

    Review of , following an experience of by STEPHEN K.

    Answer by bikeinn.com
    Flag

    Dear Stephen, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Very good. Ready to take over where wiggle left off.

    Review of , following an experience of by GRAHAM M.

    Answer by bikeinn.com
    Flag

    Dear Graham, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    If anyone in the UK is a bit sceptical of ordering from here don't be. I was stuck for a hydraulic brake caliper (no stock in UK) ordered and arrived within 4 days on the basic delivery option. Will definitely use again and thank you

    Review of , following an experience of by GARETH K.

    Answer by bikeinn.com
    Flag

    Dear Gareth, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Good products, great price, fast delivery

    Review of , following an experience of by MICHAEL H.

    Answer by bikeinn.com
    Flag

    Dear Michael, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Fantastic speedy service once again. I wouldn’t hesitate to recommend BikeInn to friends and family.

    Review of , following an experience of by KENNY K.

    Answer by bikeinn.com
    Flag

    Dear Kenny, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Jestem bardzo zadowolony szybko i sprawnie

    Review of , following an experience of by DAREK K.

    Answer by bikeinn.com
    Flag

    Dear Darek, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Good shop !!!!

    Review of , following an experience of by JAKUB L.

    Answer by bikeinn.com
    Flag

    Dear Jakub, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 4 / 5
    Edit Flag

    Good price, quick shipping. Good shopping here.

    Review of , following an experience of by STEFAN A.

    Answer by bikeinn.com
    Flag

    Dear Stefan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 4 / 5
    Edit Flag

    good product, fast delivery

    Review of , following an experience of by JACOB D.

    Answer by bikeinn.com
    Flag

    Dear Jacob, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Package arrived on time. Safet packing

    Review of , following an experience of by OZREN I.

    Answer by bikeinn.com
    Flag

    Dear Ozren, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    First class ... Tracking right to you Door..*****

    Review of , following an experience of by JOHN W.

    Answer by bikeinn.com
    Flag

    Dear John, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    excellent service arrived quickly, well pleased

    Review of , following an experience of by BEE D.

    Answer by bikeinn.com
    Flag

    Dear Bee, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    The price was very compeditive and promt delivery .

    Review of , following an experience of by EDWARD C.

    Answer by bikeinn.com
    Flag

    Dear Edward, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Great prices and quick shipping

    Review of , following an experience of by ALAN WILSON A.

    Answer by bikeinn.com
    Flag

    Dear alan wilson, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Ad always bikeinn delivers a great product and ships fast!

    Review of , following an experience of by BORIS S.

    Answer by bikeinn.com
    Flag

    Dear Boris, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Great reduction in price verses alternative sites, easy to order and delivery within around 7 days as advised.

    Review of , following an experience of by KEVIN R.

    Answer by bikeinn.com
    Flag

    Dear Kevin, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Alles volgens afspraak en snelle levering

    Review of , following an experience of by M V.

    Answer by bikeinn.com
    Flag

    Dear M, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    all very good

    Review of , following an experience of by J.H. V.

    Answer by bikeinn.com
    Flag

    Dear J.H., Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    All good and timely delivery

    Review of , following an experience of by GEOFFREY D.

    Answer by bikeinn.com
    Flag

    Dear Geoffrey, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 3 / 5
    Edit Flag

    Parcel didnt arrive on time dispite being given a date and paying more for delivery than one of the items cost. No explanation. Also, the parcel had been cut open. there was no paper invoice. If there was those details were missing???

    Review of , following an experience of by MICHAEL P.

    Answer by bikeinn.com
    Flag

    Hello Michael, We truly regret the inconvenience caused. In case you have received a defective, a wrong or an incomplete product, you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent, the product does not agree with the picture) If you have any further questions, please contact our customer service team by sending an email to support@tradeinn.com Best wishes

  • 5 / 5
    Edit Flag

    Fast delivery to the Netherlands and cheap.

    Review of , following an experience of by HENRY P.

    Answer by bikeinn.com
    Flag

    Dear Henry, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Fantastic they are a truly a fantastic company prices always competitive delivery so fast they keep me updated all the time predicting the delivery date and arrived two days before will I used them again without hesitation recommend to a friend off course

    Review of , following an experience of by JEFFREY BUDDEN A.

    Answer by bikeinn.com
    Flag

    Dear jeffrey budden, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    This was my first purchase from Bike Inn. And reasonably expensive watch. Communication and delivery was all excellent

    Review of , following an experience of by DAVID B.

    Answer by bikeinn.com
    Flag

    Dear David, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Prima band geleverd tegen redelijke prijs.

    Review of , following an experience of by HANS N.

    Answer by bikeinn.com
    Flag

    Dear Hans, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 4 / 5
    Edit Flag

    The ordering proces is easy and the confirmation comes quickly. The delivery communication is goed. Unfortunately the delivery was troublesome due to bad performance of the post.nl driver. In the end I received my package in good condition. The product itself, Garmin Edge Explore is not so easy to use, but the support from Garmin is good.

    Review of , following an experience of by HANS L.

    Answer by bikeinn.com
    Flag

    Dear Hans, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    First time using Bike inn. Order went well. Delivery was quicker than their estimated time. Items arrived in good order. Nothing to complain about. Will use again.

    Review of , following an experience of by PETER H.

    Answer by bikeinn.com
    Flag

    Dear Peter, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Great product at a good price. Excellent service would recommend. Many thanks Paul

    Review of , following an experience of by PAUL B.

    Answer by bikeinn.com
    Flag

    Dear Paul, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 4 / 5
    Edit Flag

    Delivery was way slower than indicated, so by the time it arrived I had left the country.

    Review of , following an experience of by CHRIS H.

    Answer by bikeinn.com
    Flag

    Dear Chris, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 4 / 5
    Edit Flag

    Good service

    Review of , following an experience of by B S. *

    *Pseudonymized data at the request of the author

    Answer by bikeinn.com
    Flag

    Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Good range of products, fast delivery and no DDP what else can you ask for.

    Review of , following an experience of by JAMES M.

    Answer by bikeinn.com
    Flag

    Dear James, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 4 / 5
    Edit Flag

    Communication was good, and the product is excellent quality. However, the website could make it clear to UK users that orders are being shipped from abroad, as this is of course going to affect the delivery time. The product page is indicating 1 or 2 days for delivery and customers might miss the fact that the delivery time then changes once the product is in the basket. Not a big issue, just need to set expectations.

    Review of , following an experience of by CHRISTINA J.

    Answer by bikeinn.com
    Flag

    Dear Christina, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Great selection of products, easy to purchase and speedy delivery

    Review of , following an experience of by SIMON ERNEST A.

    Answer by bikeinn.com
    Flag

    Dear simon ernest, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Very fast deliverity!

    Review of , following an experience of by PETTERI L.

    Answer by bikeinn.com
    Flag

    Dear petteri, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    ****

    Review of , following an experience of by MATTIAS L.

  • 5 / 5
    Edit Flag

    😎😎😎😎

    Review of , following an experience of by KRISTOFF W.

    Answer by bikeinn.com
    Flag

    Dear Kristoff, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Very pleased, they offered the best price for an excellent product and kept me informed of the progress of my order from being placed through to delivery. I would highly recommend them and will be using this company again in the future.

    Review of , following an experience of by MARK C.

    Answer by bikeinn.com
    Flag

    Dear Mark, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Good prices,Quick and the communication is top.

    Review of , following an experience of by WILLEM JAN V.

    Answer by bikeinn.com
    Flag

    Dear Willem Jan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 4 / 5
    Edit Flag

    No complaints about Bikeinn. The aspect that is causing me trauma is that cycle colthing in general (Cube fingerless gloves in this case) are three sizes smaller than their rated size.I ordered XXL, but cube thinks that means I have medium sized fingers. I suspect something is lost in translation when manufacturing is outsourced to countries whose population is statistically different in stature.

    Review of , following an experience of by SIMON G.

    Answer by bikeinn.com
    Flag

    Dear simon, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 3 / 5
    Edit Flag

    Hello, Kindly add adress line 2 in the address section as sometimes we need to a certain information in it to receive the order properly

    Review of , following an experience of by MOHAMMAD M.

    Answer by bikeinn.com
    Flag

    Hello Mohammad, We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the problem, we have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. Thanks a lot.

  • 5 / 5
    Edit Flag

    Nice webshop, allot of product good price and fast shipping definitely recommend!

    Review of , following an experience of by MARCEL K.

    Answer by bikeinn.com
    Flag

    Dear marcel, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Great product at a great price and came very quickly

    Review of , following an experience of by LAURA F.

    Answer by bikeinn.com
    Flag

    Dear Laura, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Snelle levering voor goede prijs!

    Review of , following an experience of by GERARDO T.

    Answer by bikeinn.com
    Flag

    Dear Gerardo, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    As described thank you

    Review of , following an experience of by KENNETH B.

    Answer by bikeinn.com
    Flag

    Dear Kenneth, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    No issues with my order, fast delivery via parcelforce. All items received as expected

    Review of , following an experience of by T A. *

    *Pseudonymized data at the request of the author

    Answer by bikeinn.com
    Flag

    Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    all good

    Review of , following an experience of by HARMA D.

    Answer by bikeinn.com
    Flag

    Dear Harma, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    The best!

    Review of , following an experience of by NIKOLAY C.

    Answer by bikeinn.com
    Flag

    Dear NIKOLAY, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Found the best price for my Icebreaker base layers on Trekinn site. Delivery was about a week, which was fine for me and I was kept posted on delivery throughout. All in all an excellent service and I have now ordered more items.

    Review of , following an experience of by MICHAEL BRIGHT A.

    Answer by bikeinn.com
    Flag

    Dear michael bright, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Quick service & a good price. Came well packaged.

    Review of , following an experience of by STEPHEN M.

    Answer by bikeinn.com
    Flag

    Dear Stephen, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    The best!

    Review of , following an experience of by NIKOLAY C.

    Answer by bikeinn.com
    Flag

    Dear NIKOLAY, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 4 / 5
    Edit Flag

    Good product, fast delivery

    Review of , following an experience of by IGOR HABETS A.

    Answer by bikeinn.com
    Flag

    Dear igor habets, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Great price. Quick delivery. Thanks.

    Review of , following an experience of by JOE G.

    Answer by bikeinn.com
    Flag

    Dear Joe, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    nice products delivery on time

    Review of , following an experience of by PETER J.

    Answer by bikeinn.com
    Flag

    Dear Peter, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Exactly what was expected

    Review of , following an experience of by JAMES B.

    Answer by bikeinn.com
    Flag

    Dear James, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    shipment was very fast

    Review of , following an experience of by MARIUSZ B.

    Answer by bikeinn.com
    Flag

    Dear Mariusz, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Fast service and good quality.

    Review of , following an experience of by TREVOR H.

    Answer by bikeinn.com
    Flag

    Dear Trevor, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Clear website, easy to find products. Quite fast delivery.

    Review of , following an experience of by JANI K.

    Answer by bikeinn.com
    Flag

    Dear Jani, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 1 / 5
    Edit Flag

    Scammed!! Ordered over a month ago. Still hasn't arrived. Customer Service doesn't respond to emails. Can't get money back. Do not use. They are thieves

    Review of , following an experience of by BEN P.

    Answer by bikeinn.com
    Flag

    Hello Ben, We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the problem, we have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. Thanks a lot.

    Answer by Ben P.
    Flag

    I'm really sorry, I thought I was reviewing "Bike hero " who have been appalling. Your service has been very good. I would like to amend my review if possible

    Show exchanges Hide exchanges
  • 3 / 5
    Edit Flag

    Limited array of bicycle-parts and long times for delivery/shipping. Prices are okay.

    Review of , following an experience of by GERARD S.

    Answer by bikeinn.com
    Flag

    Hello Gerard, We are sorry for your comments. We did not intend to delay your order and we take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, that is why our dates are estimated not exact. Your comments will be taken into account for continuous improvement. Best regards,

  • 5 / 5
    Edit Flag

    Great service. Fully tracked and probably quicker than some uk based companies.

    Review of , following an experience of by ROLAND WARD A.

    Answer by bikeinn.com
    Flag

    Dear roland ward, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 4 / 5
    Edit Flag

    Spullen goed ontvangen, had ook gewoon door de brievenbus gekund want waren remblokjes. Nu afgeleverd in een doos en dat had kostmatig en milieutechnisch beter gekund. Verder prima tevreden.

    Review of , following an experience of by WILFRED P.

    Answer by bikeinn.com
    Flag

    Dear Wilfred, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Great service quick delivery and quality pedals.

    Review of , following an experience of by CHRIS STOCKFORD A.

    Answer by bikeinn.com
    Flag

    Dear chris stockford, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    I'll admit, I had no idea the order was coming from abroad. But nothing to worry about, everything arrived safely and in good time. Would have no hesitation in ordering from BikeInn in the future.

    Review of , following an experience of by NEIL M.

    Answer by bikeinn.com
    Flag

    Dear Neil, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Good seller.

    Review of , following an experience of by SHING KO Y.

    Answer by bikeinn.com
    Flag

    Dear Shing Ko, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 4 / 5
    Edit Flag

    products received within a week, exactly described is what you get. great value for money.

    Review of , following an experience of by MICHEL D.

    Answer by bikeinn.com
    Flag

    Dear Michel, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    All good

    Review of , following an experience of by PASI L.

    Answer by bikeinn.com
    Flag

    Dear Pasi, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 3 / 5
    Edit Flag

    Good, product, good price, but delivery was significantly slower than the website promise.

    Review of , following an experience of by JONATHAN M.

    Answer by bikeinn.com
    Flag

    Hello Jonathan, We are sorry for your comments. We did not intend to delay your order and we take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, that is why our dates are estimated not exact. Your comments will be taken into account for continuous improvement. Best regards,

  • 5 / 5
    Edit Flag

    Everything was ok! :)

    Review of , following an experience of by PETR P.

    Answer by bikeinn.com
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    Dear Petr, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Excellent prices and quick delivery

    Review of , following an experience of by SILVERA JOHN A.

    Answer by bikeinn.com
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    Dear silvera john, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 1 / 5
    Edit Flag

    Awful. Been waiting for my shoes for two weeks. Order said it had shipped. Delivery date then went back another two weeks. I had to contact them to find out the shoes weren’t even in stocks. Appalling service. Don’t use this company.

    Review of , following an experience of by DOM B.

    Answer by bikeinn.com
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    Dear Dom, We are very sorry to hear that you rated our service as not meeting your expectations. Rest assured, our customers' experience is very important to us, which is why we have verified your case and identified the issue. We offer a wide variety of products, many of them are in stock in our logistics center for immediate shipment and others appear with a longer delivery date, which means they come from other warehouses. When you select one of these products, you are given an expected delivery date based on the transit time of the product to our logistics center (from where all orders are sent) and the shipping time according to the shipping company you have chosen. We do our best to constantly improve our service, but occasionally, due to stock outages, duplicate orders and real-time working with stock, some products are shown in stock but may be temporarily out of stock or delivery may be delayed. In this case and unfortunately, we can only transmit to our clients the delivery times indicated by our suppliers. Remember that you can modify or add items to your order from your account or cancel the order at any time if you prefer not to wait longer for a product. On the contrary, you will receive an email as soon as the order ships with the carrier's tracking number and the invoice. We have taken your comments into account and have sent them to the corresponding department in order to continually improve and take measures to also improve the quality of our services. Please excuse the inconvenience caused. Best regards,

  • 1 / 5
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    Tyres received are not tubeless ready as advertised, forgotten password and can’t reset password to complain or even check what I ordered, poor service.

    Review of , following an experience of by DAVID M.

    Answer by bikeinn.com
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    Dear David, We are very sorry to hear that you rated our service as not meeting your expectations. Please be assured that the experience of our customers is very important to us which is why we have verified your case and opened a complaint manually for you. In order to see the status, information and messages concerning your claim, please go to our website and log in following the path: My Account > My orders > View return status (use your email xxxinternet.com) We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Please accept our sincerest apologies for any inconvenience caused. Kind regards

  • 5 / 5
    Edit Flag

    Goede prijs en snelle levering!

    Review of , following an experience of by WILLEM B.

    Answer by bikeinn.com
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    Dear Willem, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    I ordered from the store for the first time, the goods were delivered in good order and in a short time. I will definitely buy again in the future. Well thank you.

    Review of , following an experience of by IVAN K.

    Answer by bikeinn.com
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    Dear Ivan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

    Answer by Ivan K.
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    Thank you.. :-)

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