Customer reviews
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All good thank you
Review of , following an experience of by JO CAUDREY A.
Answer by bikeinn.comFlagDear jo caudrey, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Goede duidelijke site. Prijzen zijn scherp De verzendkosten redelijk Het verzenden kan enige tijd duren als hun partners het niet op voorraad hebben
Review of , following an experience of by WILLEM V.
Answer by bikeinn.comFlagDear Willem, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Smooth transaction, item as described, tracking from order to delivery. Great service!
Review of , following an experience of by LYNNE B.
Answer by bikeinn.comFlagDear Lynne, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Time delivery delay versus what toy write in your site
Review of , following an experience of by N K. *
*Pseudonymized data at the request of the author
Answer by bikeinn.comFlagDear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Best price and delivery was as described.
Review of , following an experience of by STEVEN H.
Answer by bikeinn.comFlagDear Steven, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Good choice and price
Review of , following an experience of by EWAN B.
Answer by bikeinn.comFlagDear Ewan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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I made an order and 2 hrs after I contacted the company to add to my order as I didn’t wan tv to pay postage twice. My request was ignored, customer service not the best. Product as expected tho.
Review of , following an experience of by CHRIS M.
Answer by bikeinn.comFlagHello Chris, We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the problem, we have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. Thank you so much!
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Good delivery, fast shipping For return order difficult find return point, return point far away , return costs are higher than normal, it’s good that are return costs . good webshop , parts are easy to find, price quality is good. When I need something I know where to find 👍
Review of , following an experience of by GERT P.
Answer by bikeinn.comFlagDear gert, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Easy to order, quick delivery of a hard to find component.
Review of , following an experience of by STEPHEN N.
Answer by bikeinn.comFlagDear Stephen, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Pleased with the products and the shipping, i have ordered many times. Good job.
Review of , following an experience of by GABRIEL G.
Answer by bikeinn.comFlagDear Gabriel, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Very good service - my item arrived exactly on the day estimated, and the tracking updates were prompt and informative. Best price by a long way on the Polar running watch I ordered, which is every bit as good as I hoped it would be.
Review of , following an experience of by ADRIAN K.
Answer by bikeinn.comFlagDear Adrian, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Amazing value. Arrived on time. Highly recommend :)
Review of , following an experience of by FRANCIS S.
Answer by bikeinn.comFlagDear Francis, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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good information about delivery and excellent product
Review of , following an experience of by ROB M.
Answer by bikeinn.comFlagDear Rob, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Ordered a Catseye light set. Half the price of the cheapest UK deal. From start to finish the whole process was straightforward and I was kept well informed. Tracking from Spain to the UK was well documented with each stage of the parcel’s journey showing on the website. Delivery in the UK was delayed by a day as I live in quite a rural area and Royal Mai can be slow. Having said that, the delivery was as quick as ordering from UK companies. All import/customs duties were included in the price. I can certainly recommend buying from’bikeinn.com’.
Review of , following an experience of by BRIAN G.
Answer by bikeinn.comFlagDear Brian, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Perfect eshop. Good prices. The goods were in the condition I expected.
Review of , following an experience of by ARTUR M.
Answer by bikeinn.comFlagDear Artur, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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My item came really fast and I was not aware when I ordered that it was coming from Spain the postage was extremely reasonable too
Review of , following an experience of by LOUISE E.
Answer by bikeinn.comFlagDear Louise, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Great products, bit of a wait to get to Ireland though
Review of , following an experience of by SHANE K.
Answer by bikeinn.comFlagDear Shane, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Delivery said 2-3 days, it took 5!
Review of , following an experience of by ELSE N.
Answer by bikeinn.comFlagHello Else, We are sorry for your comments. We did not intend to delay your order and we take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, that is why our dates are estimated not exact. Your comments will be taken into account for continuous improvement. Best regards,
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Great
Review of , following an experience of by DANNY A.
Answer by bikeinn.comFlagDear Danny, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Purchased some gravel shoes I have not used them yet, they arrived a few days early and seem to be of good quality.
Review of , following an experience of by GARY M.
Answer by bikeinn.comFlagDear Gary, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Heel goed
Review of , following an experience of by A. A.
Answer by bikeinn.comFlagDear A., Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Very good price, availability and fast delivery.
Review of , following an experience of by BARTLOMIEJ M.
Answer by bikeinn.comFlagDear Bartlomiej, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Ordered 3 Victorria Zafira, delivered within 1 week, very good.
Review of , following an experience of by PETER V.
Answer by bikeinn.comFlagDear Peter, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Good price, quick service!
Review of , following an experience of by JEROEN C.
Answer by bikeinn.comFlagDear Jeroen, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Great service and timely delivery
Review of , following an experience of by KOSTAS I.
Answer by bikeinn.comFlagDear Kostas, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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My first time ordering via bikeINN in the UK. First class service with my bike parts arriving without a hitch
Review of , following an experience of by ANDREW E.
Answer by bikeinn.comFlagDear Andrew, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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I bought a Giro Agilis helmet from bikeinn because UK sellers had no stock and inflated prices...double in some cases! I had my reservations about buying from outside the UK, but those ideas couldn't have been further from the actual service. It did take longer to arrive, but at a much reduced price and comprehensive updates regarding delivery progress. Which was earlier than the predicted date. I would definitely recommend and will use again. Great brands, well worth a slight wait.
Review of , following an experience of by TIM H.
Answer by bikeinn.comFlagDear Tim, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Promptly delivered.
Review of , following an experience of by NICK R.
Answer by bikeinn.comFlagDear nick, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Good service and good quality product
Review of , following an experience of by STEPHEN K.
Answer by bikeinn.comFlagDear Stephen, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Very good. Ready to take over where wiggle left off.
Review of , following an experience of by GRAHAM M.
Answer by bikeinn.comFlagDear Graham, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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If anyone in the UK is a bit sceptical of ordering from here don't be. I was stuck for a hydraulic brake caliper (no stock in UK) ordered and arrived within 4 days on the basic delivery option. Will definitely use again and thank you
Review of , following an experience of by GARETH K.
Answer by bikeinn.comFlagDear Gareth, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Good products, great price, fast delivery
Review of , following an experience of by MICHAEL H.
Answer by bikeinn.comFlagDear Michael, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Fantastic speedy service once again. I wouldn’t hesitate to recommend BikeInn to friends and family.
Review of , following an experience of by KENNY K.
Answer by bikeinn.comFlagDear Kenny, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Jestem bardzo zadowolony szybko i sprawnie
Review of , following an experience of by DAREK K.
Answer by bikeinn.comFlagDear Darek, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Good shop !!!!
Review of , following an experience of by JAKUB L.
Answer by bikeinn.comFlagDear Jakub, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Good price, quick shipping. Good shopping here.
Review of , following an experience of by STEFAN A.
Answer by bikeinn.comFlagDear Stefan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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good product, fast delivery
Review of , following an experience of by JACOB D.
Answer by bikeinn.comFlagDear Jacob, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Package arrived on time. Safet packing
Review of , following an experience of by OZREN I.
Answer by bikeinn.comFlagDear Ozren, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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First class ... Tracking right to you Door..*****
Review of , following an experience of by JOHN W.
Answer by bikeinn.comFlagDear John, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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excellent service arrived quickly, well pleased
Review of , following an experience of by BEE D.
Answer by bikeinn.comFlagDear Bee, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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The price was very compeditive and promt delivery .
Review of , following an experience of by EDWARD C.
Answer by bikeinn.comFlagDear Edward, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Great prices and quick shipping
Review of , following an experience of by ALAN WILSON A.
Answer by bikeinn.comFlagDear alan wilson, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Ad always bikeinn delivers a great product and ships fast!
Review of , following an experience of by BORIS S.
Answer by bikeinn.comFlagDear Boris, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Great reduction in price verses alternative sites, easy to order and delivery within around 7 days as advised.
Review of , following an experience of by KEVIN R.
Answer by bikeinn.comFlagDear Kevin, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Alles volgens afspraak en snelle levering
Review of , following an experience of by M V.
Answer by bikeinn.comFlagDear M, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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all very good
Review of , following an experience of by J.H. V.
Answer by bikeinn.comFlagDear J.H., Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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All good and timely delivery
Review of , following an experience of by GEOFFREY D.
Answer by bikeinn.comFlagDear Geoffrey, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Parcel didnt arrive on time dispite being given a date and paying more for delivery than one of the items cost. No explanation. Also, the parcel had been cut open. there was no paper invoice. If there was those details were missing???
Review of , following an experience of by MICHAEL P.
Answer by bikeinn.comFlagHello Michael, We truly regret the inconvenience caused. In case you have received a defective, a wrong or an incomplete product, you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent, the product does not agree with the picture) If you have any further questions, please contact our customer service team by sending an email to support@tradeinn.com Best wishes
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Fast delivery to the Netherlands and cheap.
Review of , following an experience of by HENRY P.
Answer by bikeinn.comFlagDear Henry, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Fantastic they are a truly a fantastic company prices always competitive delivery so fast they keep me updated all the time predicting the delivery date and arrived two days before will I used them again without hesitation recommend to a friend off course
Review of , following an experience of by JEFFREY BUDDEN A.
Answer by bikeinn.comFlagDear jeffrey budden, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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This was my first purchase from Bike Inn. And reasonably expensive watch. Communication and delivery was all excellent
Review of , following an experience of by DAVID B.
Answer by bikeinn.comFlagDear David, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Prima band geleverd tegen redelijke prijs.
Review of , following an experience of by HANS N.
Answer by bikeinn.comFlagDear Hans, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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The ordering proces is easy and the confirmation comes quickly. The delivery communication is goed. Unfortunately the delivery was troublesome due to bad performance of the post.nl driver. In the end I received my package in good condition. The product itself, Garmin Edge Explore is not so easy to use, but the support from Garmin is good.
Review of , following an experience of by HANS L.
Answer by bikeinn.comFlagDear Hans, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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First time using Bike inn. Order went well. Delivery was quicker than their estimated time. Items arrived in good order. Nothing to complain about. Will use again.
Review of , following an experience of by PETER H.
Answer by bikeinn.comFlagDear Peter, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Great product at a good price. Excellent service would recommend. Many thanks Paul
Review of , following an experience of by PAUL B.
Answer by bikeinn.comFlagDear Paul, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Delivery was way slower than indicated, so by the time it arrived I had left the country.
Review of , following an experience of by CHRIS H.
Answer by bikeinn.comFlagDear Chris, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Good service
Review of , following an experience of by B S. *
*Pseudonymized data at the request of the author
Answer by bikeinn.comFlagDear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Good range of products, fast delivery and no DDP what else can you ask for.
Review of , following an experience of by JAMES M.
Answer by bikeinn.comFlagDear James, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Communication was good, and the product is excellent quality. However, the website could make it clear to UK users that orders are being shipped from abroad, as this is of course going to affect the delivery time. The product page is indicating 1 or 2 days for delivery and customers might miss the fact that the delivery time then changes once the product is in the basket. Not a big issue, just need to set expectations.
Review of , following an experience of by CHRISTINA J.
Answer by bikeinn.comFlagDear Christina, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Great selection of products, easy to purchase and speedy delivery
Review of , following an experience of by SIMON ERNEST A.
Answer by bikeinn.comFlagDear simon ernest, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Very fast deliverity!
Review of , following an experience of by PETTERI L.
Answer by bikeinn.comFlagDear petteri, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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****
Review of , following an experience of by MATTIAS L.
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😎😎😎😎
Review of , following an experience of by KRISTOFF W.
Answer by bikeinn.comFlagDear Kristoff, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Very pleased, they offered the best price for an excellent product and kept me informed of the progress of my order from being placed through to delivery. I would highly recommend them and will be using this company again in the future.
Review of , following an experience of by MARK C.
Answer by bikeinn.comFlagDear Mark, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Good prices,Quick and the communication is top.
Review of , following an experience of by WILLEM JAN V.
Answer by bikeinn.comFlagDear Willem Jan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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No complaints about Bikeinn. The aspect that is causing me trauma is that cycle colthing in general (Cube fingerless gloves in this case) are three sizes smaller than their rated size.I ordered XXL, but cube thinks that means I have medium sized fingers. I suspect something is lost in translation when manufacturing is outsourced to countries whose population is statistically different in stature.
Review of , following an experience of by SIMON G.
Answer by bikeinn.comFlagDear simon, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Hello, Kindly add adress line 2 in the address section as sometimes we need to a certain information in it to receive the order properly
Review of , following an experience of by MOHAMMAD M.
Answer by bikeinn.comFlagHello Mohammad, We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the problem, we have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. Thanks a lot.
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Nice webshop, allot of product good price and fast shipping definitely recommend!
Review of , following an experience of by MARCEL K.
Answer by bikeinn.comFlagDear marcel, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Great product at a great price and came very quickly
Review of , following an experience of by LAURA F.
Answer by bikeinn.comFlagDear Laura, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Snelle levering voor goede prijs!
Review of , following an experience of by GERARDO T.
Answer by bikeinn.comFlagDear Gerardo, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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As described thank you
Review of , following an experience of by KENNETH B.
Answer by bikeinn.comFlagDear Kenneth, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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No issues with my order, fast delivery via parcelforce. All items received as expected
Review of , following an experience of by T A. *
*Pseudonymized data at the request of the author
Answer by bikeinn.comFlagDear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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all good
Review of , following an experience of by HARMA D.
Answer by bikeinn.comFlagDear Harma, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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The best!
Review of , following an experience of by NIKOLAY C.
Answer by bikeinn.comFlagDear NIKOLAY, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Found the best price for my Icebreaker base layers on Trekinn site. Delivery was about a week, which was fine for me and I was kept posted on delivery throughout. All in all an excellent service and I have now ordered more items.
Review of , following an experience of by MICHAEL BRIGHT A.
Answer by bikeinn.comFlagDear michael bright, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Quick service & a good price. Came well packaged.
Review of , following an experience of by STEPHEN M.
Answer by bikeinn.comFlagDear Stephen, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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The best!
Review of , following an experience of by NIKOLAY C.
Answer by bikeinn.comFlagDear NIKOLAY, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Good product, fast delivery
Review of , following an experience of by IGOR HABETS A.
Answer by bikeinn.comFlagDear igor habets, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Great price. Quick delivery. Thanks.
Review of , following an experience of by JOE G.
Answer by bikeinn.comFlagDear Joe, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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nice products delivery on time
Review of , following an experience of by PETER J.
Answer by bikeinn.comFlagDear Peter, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Exactly what was expected
Review of , following an experience of by JAMES B.
Answer by bikeinn.comFlagDear James, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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shipment was very fast
Review of , following an experience of by MARIUSZ B.
Answer by bikeinn.comFlagDear Mariusz, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Fast service and good quality.
Review of , following an experience of by TREVOR H.
Answer by bikeinn.comFlagDear Trevor, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Clear website, easy to find products. Quite fast delivery.
Review of , following an experience of by JANI K.
Answer by bikeinn.comFlagDear Jani, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Scammed!! Ordered over a month ago. Still hasn't arrived. Customer Service doesn't respond to emails. Can't get money back. Do not use. They are thieves
Review of , following an experience of by BEN P.
Answer by bikeinn.comFlagHello Ben, We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the problem, we have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. Thanks a lot.
Answer by Ben P.FlagI'm really sorry, I thought I was reviewing "Bike hero " who have been appalling. Your service has been very good. I would like to amend my review if possible
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Limited array of bicycle-parts and long times for delivery/shipping. Prices are okay.
Review of , following an experience of by GERARD S.
Answer by bikeinn.comFlagHello Gerard, We are sorry for your comments. We did not intend to delay your order and we take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, that is why our dates are estimated not exact. Your comments will be taken into account for continuous improvement. Best regards,
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Great service. Fully tracked and probably quicker than some uk based companies.
Review of , following an experience of by ROLAND WARD A.
Answer by bikeinn.comFlagDear roland ward, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Spullen goed ontvangen, had ook gewoon door de brievenbus gekund want waren remblokjes. Nu afgeleverd in een doos en dat had kostmatig en milieutechnisch beter gekund. Verder prima tevreden.
Review of , following an experience of by WILFRED P.
Answer by bikeinn.comFlagDear Wilfred, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Great service quick delivery and quality pedals.
Review of , following an experience of by CHRIS STOCKFORD A.
Answer by bikeinn.comFlagDear chris stockford, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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I'll admit, I had no idea the order was coming from abroad. But nothing to worry about, everything arrived safely and in good time. Would have no hesitation in ordering from BikeInn in the future.
Review of , following an experience of by NEIL M.
Answer by bikeinn.comFlagDear Neil, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Good seller.
Review of , following an experience of by SHING KO Y.
Answer by bikeinn.comFlagDear Shing Ko, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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products received within a week, exactly described is what you get. great value for money.
Review of , following an experience of by MICHEL D.
Answer by bikeinn.comFlagDear Michel, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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All good
Review of , following an experience of by PASI L.
Answer by bikeinn.comFlagDear Pasi, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Good, product, good price, but delivery was significantly slower than the website promise.
Review of , following an experience of by JONATHAN M.
Answer by bikeinn.comFlagHello Jonathan, We are sorry for your comments. We did not intend to delay your order and we take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, that is why our dates are estimated not exact. Your comments will be taken into account for continuous improvement. Best regards,
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Everything was ok! :)
Review of , following an experience of by PETR P.
Answer by bikeinn.comFlagDear Petr, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Excellent prices and quick delivery
Review of , following an experience of by SILVERA JOHN A.
Answer by bikeinn.comFlagDear silvera john, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Awful. Been waiting for my shoes for two weeks. Order said it had shipped. Delivery date then went back another two weeks. I had to contact them to find out the shoes weren’t even in stocks. Appalling service. Don’t use this company.
Review of , following an experience of by DOM B.
Answer by bikeinn.comFlagDear Dom, We are very sorry to hear that you rated our service as not meeting your expectations. Rest assured, our customers' experience is very important to us, which is why we have verified your case and identified the issue. We offer a wide variety of products, many of them are in stock in our logistics center for immediate shipment and others appear with a longer delivery date, which means they come from other warehouses. When you select one of these products, you are given an expected delivery date based on the transit time of the product to our logistics center (from where all orders are sent) and the shipping time according to the shipping company you have chosen. We do our best to constantly improve our service, but occasionally, due to stock outages, duplicate orders and real-time working with stock, some products are shown in stock but may be temporarily out of stock or delivery may be delayed. In this case and unfortunately, we can only transmit to our clients the delivery times indicated by our suppliers. Remember that you can modify or add items to your order from your account or cancel the order at any time if you prefer not to wait longer for a product. On the contrary, you will receive an email as soon as the order ships with the carrier's tracking number and the invoice. We have taken your comments into account and have sent them to the corresponding department in order to continually improve and take measures to also improve the quality of our services. Please excuse the inconvenience caused. Best regards,
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Tyres received are not tubeless ready as advertised, forgotten password and can’t reset password to complain or even check what I ordered, poor service.
Review of , following an experience of by DAVID M.
Answer by bikeinn.comFlagDear David, We are very sorry to hear that you rated our service as not meeting your expectations. Please be assured that the experience of our customers is very important to us which is why we have verified your case and opened a complaint manually for you. In order to see the status, information and messages concerning your claim, please go to our website and log in following the path: My Account > My orders > View return status (use your email xxxinternet.com) We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Please accept our sincerest apologies for any inconvenience caused. Kind regards
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Goede prijs en snelle levering!
Review of , following an experience of by WILLEM B.
Answer by bikeinn.comFlagDear Willem, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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I ordered from the store for the first time, the goods were delivered in good order and in a short time. I will definitely buy again in the future. Well thank you.
Review of , following an experience of by IVAN K.
Answer by bikeinn.comFlagDear Ivan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Answer by Ivan K.FlagThank you.. :-)
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Reviews displayed in chronological order