Customer reviews for bikeinn.com

Customer reviews

• 5 / 5

  

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  I'm satisfied. The shipment arrived fine, it took about a week.

  Review of 11/02/2024, following an experience of 21/01/2024 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear Daniel, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Good price , no hassle tracked delivery

  Review of 11/02/2024, following an experience of 23/01/2024 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear Noel, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  Very pleased. Good price, fast delivery

  Review of 11/02/2024, following an experience of 16/01/2024 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear richard amphlett, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 2 / 5

  

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  Hurtigt levering men varen var skrammel.. et regnslag der ikke kan holde tæt😩😩

  Review of 11/02/2024, following an experience of 16/01/2024 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Hello Tina, We truly regret the inconvenience caused. In case you have received a defective, an imcomplete or an erroneous product, you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent, the product does not agree with the picture) If you have any further questions, please contact our customer service team by sending an email to support@tradeinn.com Best wishes

• 5 / 5

  

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  Delivery takes a little bit of time but if that is okay it worked flawlessly.

  Review of 11/02/2024, following an experience of 17/01/2024 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear Magnus, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 4 / 5

  

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  Very good. Massive box for a small product. Delivery was about a week - lots of comments about slow delivery, but no problems for me.

  Review of 11/02/2024, following an experience of 24/01/2024 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear John, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  excellent

  Review of 11/02/2024, following an experience of 19/01/2024 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear Pavel, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Bought an excellent pair of cycling gloves at very competitive price. Pleased with the delivery service including updates.

  Review of 11/02/2024, following an experience of 17/01/2024 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear Chris, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 4 / 5

  

  Edit Flag

  Always very good deals on! Not five star due to slow delivery. Not sure if all goods are ship from the EU, mind custom tax

  Review of 11/02/2024, following an experience of 21/01/2024 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear Julien, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Fast and cheap😊

  Review of 11/02/2024, following an experience of 18/01/2024 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear Henrik, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Top kwaliteit en snelle levering. Goede prijs kwaliteit verhouding.

  Review of 11/02/2024, following an experience of 17/01/2024 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear E, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  Answer by A A

  

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  Oke

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• 5 / 5

  

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  Good price and excellent service

  Review of 11/02/2024, following an experience of 17/01/2024 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear steve, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 4 / 5

  

  Edit Flag

  The overall feeling is good. In most cases everything went smoothly however the technical details of certain products is not enough and I need to look after elsewhere before I buy. I think this is not a bikeinn specific issue but common in all e-commercial website. Luckily the buyers can help each other by reviews or comments but more details would be nice especially when a product is universal and is good for more bikes or parts not just for the mentioned one only.

  Review of 07/02/2024, following an experience of 19/01/2024 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear Lados, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 4 / 5

  

  Edit Flag

  Fast delivery. No issues.

  Review of 07/02/2024, following an experience of 18/01/2024 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear Michael, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  The mobile app could use a little bit of polishing, other than that, I do love bikeinn/tradeinn, love coming back.

  Review of 07/02/2024, following an experience of 18/01/2024 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear Kristian, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 2 / 5

  

  Edit Flag

  Wrong item sent. Email inappropriately responded to. Hassle now having to take photographs in order to send - would never use again.

  Review of 07/02/2024, following an experience of 11/01/2024 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Hello Paul, We truly regret the inconvenience caused. In case you have received a wrong product, you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent, the product does not agree with the picture) Please sign in to your account by using your email address and password and select My orders. Then, click on the order, select the reason that best suits the situation and follow the instructions. If you have any further questions, please contact our customer service team by sending an email to support@tradeinn.com Best wishes

• 5 / 5

  

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  Helmet was cheaper on this site than anywhere else and arrived within a few days. No issues buying from this site again

  Review of 07/02/2024, following an experience of 14/01/2024 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear Keith, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  👍👍👍👍

  Review of 07/02/2024, following an experience of 14/01/2024 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear Florian, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Got my Product as adverticed. Was a litttle sceptic because of bad Reviews, but no problem here.

  Review of 07/02/2024, following an experience of 16/01/2024 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear Rasmus, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  toppie toppie

  Review of 07/02/2024, following an experience of 17/01/2024 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear john, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 4 / 5

  

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  Good postal service. Good prices. Very large range of kit. Be nicer if they did free postage

  Review of 02/02/2024, following an experience of 11/01/2024 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear David, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 1 / 5

  

  Edit Flag

  Did not deliver my order despite me paying £16.99 for delivery. Had to pick up a heavy bike from post office which isn't easy without a car while pushing 2 small children in a double buggy. Tracking info unavailable to arrange redelivery. Customer service did not respond to me. Will not use again.

  Review of 02/02/2024, following an experience of 09/01/2024 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Hello Eleanor, We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the issue. https://gls-group.eu/EU/en/parcel-tracking?match=364124774902 12/01/2024 13:48 The parcel could not be delivered as the consignee was absent. United Kingdom We have taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Please accept our sincerest apologies for any inconvenience caused. Kind regards

• 5 / 5

  

  Edit Flag

  Good price . Nice discs .

  Review of 02/02/2024, following an experience of 11/01/2024 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear Anthony, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Product arrived on time, great price, all round great service.

  Review of 02/02/2024, following an experience of 07/01/2024 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear Ben, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Great product, good price, quick delivery.

  Review of 02/02/2024, following an experience of 10/01/2024 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear Simon, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  All right. Lots of information about the order process. Very fast delivery - I was well informed every step of the way. I recommend.

  Review of 02/02/2024, following an experience of 10/01/2024 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear Martin, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  Answer by A A

  

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  Hello, you are welcome. Just a small note for possible improvement. I didn't have the option to see the prices and pay in EUR (or another currency), only in CZK. Yes, unfortunately EUR is the currency in the CZ, but many residents also have bank accounts in foreign currencies. Best regards, Martin

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• 5 / 5

  

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  They have everything I've wanted and they all have arrived, amazing!!

  Review of 02/02/2024, following an experience of 10/01/2024 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear joseph callender, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  .excelente atendimento e envio das encomendas

  Review of 02/02/2024, following an experience of 04/01/2024 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear vitor, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Easy to use the website, I was kept informed about status of my order, everything went well as expected, nothing more I wish.

  Review of 02/02/2024, following an experience of 09/01/2024 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Delivered what I ordered well packaged within a few days. Cheaper than others but allow another day or two to arrive.

  Review of 02/02/2024, following an experience of 09/01/2024 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear Mark, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Snel geleverd.

  Review of 02/02/2024, following an experience of 09/01/2024 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear Jonna, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 1 / 5

  

  Edit Flag

  Obs!!! Dyrt Returnera eller byta mot andra storlek. KATASTROF. Aldrig mer. Kass

  Review of 02/02/2024, following an experience of 08/01/2024 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Hello , Thank you for taking the time to share your comments about your experience with us. This type of feedback allows us to identify what we are doing well and in which aspects we need to have a look at to improve our customers' experience. However, we are aware of the return costs and continually reflect on them, but we have decided to charge for returns to avoid excessive returns and thus reduce transport and environmental impacts. Free returns are only offered if an incorrect, defective, incomplete or different item from what is published on our website has been delivered. Feel free to contact our customer service team by sending an email to support@tradeinn.com if you have any concerns or comments. Thanks and best regards

• 5 / 5

  

  Edit Flag

  My son was very pleased with the jacket. I was concerned tge shipment might be too late for his birthday, but it was dispatched immediately after order and arrived promptly. Very good tracking information

  Review of 02/02/2024, following an experience of 10/01/2024 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear Lorraine, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Bikeinn delivered my northwave shoe parts when nobody else had the stock. First time using Bikeinn and will use them again..delivery wasn't fast probably 7-10 days not sure but all in all Bikeinn worked for me. 👌🏻

  Review of 20/01/2024, following an experience of 27/12/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear Steven, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Top class in all departments

  Review of 20/01/2024, following an experience of 04/01/2024 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear Keith, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Best price by far. Got exactly what I wanted. Ordered it during Christmas break and still received it quite quickly.

  Review of 20/01/2024, following an experience of 29/12/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear Donald, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 4 / 5

  

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  Good

  Review of 20/01/2024, following an experience of 29/12/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear Finn Erik, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 4 / 5

  

  Edit Flag

  Excellent product and good price. Delivery took a bit longer than I would have expected but not a problem

  Review of 20/01/2024, following an experience of 04/01/2024 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear William, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Great service as usual , seem to have the parts I can’t get in the UK

  Review of 20/01/2024, following an experience of 29/12/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear Andrew, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  A huge range of manufacturer bike parts that are normally hard to source. Packaging protection has always been excellent too!

  Review of 20/01/2024, following an experience of 05/01/2024 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear Alan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Fast delivery and no problems at all. Will buy again

  Review of 20/01/2024, following an experience of 29/12/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

  Flag

  Dear Kim, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  I had tried everywhere to get a panier to fit my trek ebike. Put my trust in them online and I'm so glad i did. The bag is perfect, easily clips on and off at amazing value. Really pleased.

  Review of 20/01/2024, following an experience of 29/12/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

  Flag

  Dear Victoria, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Easy to find what I was looking for, competitive pricing and quick delivery, all good 👍

  Review of 20/01/2024, following an experience of 05/01/2024 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

  Flag

  Dear Brian, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Great price and service

  Review of 20/01/2024, following an experience of 03/01/2024 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

  Flag

  Dear Richard, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Good website and quick delivery

  Review of 20/01/2024, following an experience of 29/12/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

  Flag

  Dear Ronald, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Good reliable service from Spain to the UK... good prices too. What more can you say?

  Review of 20/01/2024, following an experience of 05/01/2024 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

  Flag

  Dear Clive, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Zeer tevreden! Mooie prijs voor het product. Goede communicatie en snelle levering. Ik zou een volgende keer zeker weer bestellen

  Review of 20/01/2024, following an experience of 29/12/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

  Flag

  Dear Yvonne, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  As always with BikeINN, competitively priced and the genuine article. Slightly longer lead time than other UK suppliers, but if you’re not in a hurry…

  Review of 20/01/2024, following an experience of 03/01/2024 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

  Flag

  Dear Andy, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Nemt og hurtigt

  Review of 20/01/2024, following an experience of 29/12/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

  Flag

  Dear Per, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Very fast delivery

  Review of 20/01/2024, following an experience of 02/01/2024 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

  Flag

  Dear PANAGIOTIS, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 4 / 5

  

  Edit Flag

  Great selection and prices but average delivery speed.

  Review of 20/01/2024, following an experience of 03/01/2024 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

  Flag

  Dear Alexis, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Best Sellers

  Review of 20/01/2024, following an experience of 27/12/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

  Flag

  Dear Denis, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Super.

  Review of 20/01/2024, following an experience of 03/01/2024 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear Dariusz, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  No messing my order was delivered in good time and in excellent condition. Thank you

  Review of 20/01/2024, following an experience of 29/12/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

  Flag

  Dear Christian, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 4 / 5

  

  Edit Flag

  Good

  Review of 20/01/2024, following an experience of 28/12/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear Greger, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 4 / 5

  

  Edit Flag

  Very good price and service. The order arrived in good time. Given the price difference with Bikeinn I will remember to check their offerings in future before buying from other providers.

  Review of 20/01/2024, following an experience of 05/01/2024 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear Eamonn, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Goeie producten voor lage prijzen. Snel geleverd

  Review of 20/01/2024, following an experience of 28/12/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear Simon, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 4 / 5

  

  Edit Flag

  Good products but expensive shiping

  Review of 20/01/2024, following an experience of 08/01/2024 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

  Flag

  Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 3 / 5

  

  Edit Flag

  Good product, expensive article and and the postage

  Review of 20/01/2024, following an experience of 27/12/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear Roger, Thank you for taking the time to share your comments about your experience with us. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 1 / 5

  

  Edit Flag

  I ordered a product which didn’t fit and to get a different size I have to pay £12 to return after paying £5 to deliver it here! That is not fair at all! Bad service!!!

  Review of 20/01/2024, following an experience of 20/12/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

  Flag

  Hello Rael, Thank you for taking the time to share your comments about your experience with us. This type of feedback allows us to identify what we are doing well and in which aspects we need to have a look at to improve our customers' experience. However, we are aware of the return costs and continually reflect on them, but we have decided to charge for returns to avoid excessive returns and thus reduce transport and environmental impacts. Free returns are only offered if an incorrect, defective, incomplete or different item from what is published on our website has been delivered. Feel free to contact our customer service team by sending an email to support@tradeinn.com if you have any concerns or comments. Thanks and best regards

• 5 / 5

  

  Edit Flag

  Arrived on time and good price, good tracking,no complaints

  Review of 15/01/2024, following an experience of 23/12/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

  Flag

  Dear Francis, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 2 / 5

  

  Edit Flag

  Der var skrammer på cyklen selvom kassen var hel. Jeg skrev til bikeinn og vedhæftede billeder af skrammerne for at få at vide hvordan jeg skulle forholde mig. Jeg har stadig ikke hørt fra dem. Mit barnebarn kunne naturligvis ikke blive ved at vente på at få lov til at bruge cyklen. Altså blev det en cykel med skrammer hun fik.. ØV ØV

  Review of 15/01/2024, following an experience of 14/12/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

  Flag

  Hello Jette, We are very sorry to hear that you rated our service as not meeting your expectations. Please be assured that the experience of our customers is very important to us which is why we have verified your case and identified the issue. We offered you a discount that you have accepted, a refund of the agreed amount will be processed soon. In order to see the status, information and messages concerning your claim, please go to our website and log in following the path: My Account > My orders > View return status We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Please accept our sincerest apologies for any inconvenience caused. Kind regards

• 5 / 5

  

  Edit Flag

  Ordered parts faster delivered than expected.

  Review of 15/01/2024, following an experience of 22/12/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

  Flag

  Dear Nico, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Great as always,, never disappoint!!!

  Review of 15/01/2024, following an experience of 24/12/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

  Flag

  Dear MARIA, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Good, competitive prices, natural navigation, good filters when searching, fast delivery.

  Review of 15/01/2024, following an experience of 09/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Good price, fast shipping

  Review of 06/01/2024, following an experience of 19/12/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

  Flag

  Dear Dinu-Andrei, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Good pricing, prompt delivery. All as advertised.

  Review of 06/01/2024, following an experience of 20/12/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear Darren, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Perfect

  Review of 06/01/2024, following an experience of 14/12/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear Milan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Brilliant company

  Review of 06/01/2024, following an experience of 14/12/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

  Flag

  Dear Ian, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  I purchased an Sram bottom bracket at a substantial discount from Bikeinn not realising they were based in Spain. Choosing standard delivery I was enormously impressed with the speed of delivery and the tracking process....I Highly recommend.

  Review of 06/01/2024, following an experience of 16/12/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

  Flag

  Dear jonathan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  Answer by A A

  

  Flag

  Gracias y buenos dias.

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• 5 / 5

  

  Edit Flag

  Awesome range of cycling equipment good delivery service very happy

  Review of 06/01/2024, following an experience of 17/12/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

  Flag

  Dear Andrew, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Delivered promptly just before Christmas in the busy period very good service and good price

  Review of 06/01/2024, following an experience of 13/12/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

  Flag

  Dear Rob, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 2 / 5

  

  Edit Flag

  Item received is clearly a copy, a poor copy at that. Ordered a chainring to replace existing, but different fit. Got it fixed after some filling and tweaking but it was not branded as described nor the same. Get what you pay for I guess

  Review of 06/01/2024, following an experience of 12/12/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

  Flag

  Hello Richard, We truly regret the inconvenience caused. In case you have received a wrong product, you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent, the product does not agree with the picture) We only sell 100% genuine products, as we are an official and authorized retailer of all the brands we sell, and we buy all items directly from each brand. If you have any further questions, please contact our customer service team by sending an email to support@tradeinn.com Best wishes

• 5 / 5

  

  Edit Flag

  Snelle levering en duidelijke communicatie

  Review of 06/01/2024, following an experience of 12/12/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

  Flag

  Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 4 / 5

  

  Edit Flag

  Parcel came in good time just no notification of it being dispatched or order received

  Review of 06/01/2024, following an experience of 18/12/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

  Flag

  Dear richard, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  Answer by A A

  

  Flag

  Just to amend my feedback I'm sorry I missed all your correspondence it was in my junk mail your service is first class thanks

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• 5 / 5

  

  Edit Flag

  I've never used this site before was a little bit nervous, but I shouldn't of been. Came before Christmas and was perfect. I did email to ask for an update and I got a reply almost instantly. Then they messaged again to make sure I definitely received the item. Will definitely use again. Thank you

  Review of 06/01/2024, following an experience of 15/12/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

  Flag

  Dear Holly, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 4 / 5

  

  Edit Flag

  Great price and fast delivery

  Review of 06/01/2024, following an experience of 15/12/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

  Flag

  Dear adrian, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Easy to follow and excellent service

  Review of 06/01/2024, following an experience of 02/12/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

  Flag

  Dear Bridget, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  I was very happy with my experience of Bike Inn. Advised of the delivery schedule and up to date tracking. Very impressed. First time using them but would definitely recommend.

  Review of 06/01/2024, following an experience of 12/12/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear Carol, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Very quick delivery very good prices

  Review of 06/01/2024, following an experience of 13/12/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear Chrysoula, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Super

  Review of 06/01/2024, following an experience of 15/12/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear Michal, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Super thanks

  Review of 06/01/2024, following an experience of 15/12/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear Martien, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 3 / 5

  

  Edit Flag

  Item was as described but delivery very slow and tracking only worked for the first part of the journey

  Review of 06/01/2024, following an experience of 13/12/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear Gemma, Thank you for taking the time to share your comments about your experience with us. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Je wordt goed op de hoogte gehouden van de verzending. Het product is netjes geleverd.

  Review of 06/01/2024, following an experience of 15/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The packet arrived very fast.

  Review of 06/01/2024, following an experience of 17/12/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear Filaretos, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Quick shipping. Thanks

  Review of 06/01/2024, following an experience of 10/12/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear Raino, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Fast delivery, competetive price, article is perfect as promised

  Review of 06/01/2024, following an experience of 19/12/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear Jos, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Fast and good service

  Review of 06/01/2024, following an experience of 11/12/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear Rob, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Excelent!

  Review of 06/01/2024, following an experience of 12/12/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear Blanka, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Smooth experience

  Review of 05/01/2024, following an experience of 10/12/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear Dimitar, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 4 / 5

  

  Edit Flag

  Excellent service, package tracking could be slightly improved

  Review of 05/01/2024, following an experience of 10/12/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear Nigel, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 2 / 5

  

  Edit Flag

  Costs for returning your items

  Review of 05/01/2024, following an experience of 13/12/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Hello , Thank you for taking the time to share your comments about your experience with us. This type of feedback allows us to identify what we are doing well and in which aspects we need to have a look at to improve our customers' experience. However, we are aware of the return costs and continually reflect on them, but we have decided to charge for returns to avoid excessive returns and thus reduce transport and environmental impacts. Free returns are only offered if an incorrect, defective, incomplete or different item from what is published on our website has been delivered. Feel free to contact our customer service team by sending an email to support@tradeinn.com if you have any concerns or comments. Thanks and best regards

• 5 / 5

  

  Edit Flag

  Bardzo szybka i sprawna transakcja. Polecam

  Review of 22/12/2023, following an experience of 11/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Easy to use website. Acceptable deliverence speed across Europe.

  Review of 21/12/2023, following an experience of 05/12/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear Jan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  The site was easy to navigate the reviews of the product were correct and the post was okay not quick but okay. The communication regarding delivery was good.

  Review of 21/12/2023, following an experience of 01/12/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear David, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Good Company. Its’ all right. Good Pruduct, acceptable price, quick delivery. Thanks!

  Review of 21/12/2023, following an experience of 28/11/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear Istvan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 4 / 5

  

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  First time I orderd something. Good information. Delivery a little bit longer because shipping to Holland. Product excellent.

  Review of 21/12/2023, following an experience of 30/11/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear Jan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Polecam w 100%.

  Review of 21/12/2023, following an experience of 03/12/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear Grzegorz, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Top service prompt

  Review of 21/12/2023, following an experience of 11/12/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear dale williams, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  All was food.

  Review of 21/12/2023, following an experience of 01/12/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by bikeinn.com

  

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  Dear Pawel, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

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