Customer reviews for bikeinn.com

4.6 / 5

Calculated from 503 reviews obtained over the last 12 months

3062 reviews since 17/01/2021

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Customers appreciate the great prices and reliable service from BikeInn, often highlighting fast shipping and a wide selection of products.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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Information bikeinn.com

  • Company

    TRADEINN RETAIL SERVICES

  • Description

    Bikeinn is an online store specializing in cycling equipment, offering cycling enthusiasts worldwide everything they need for their sport. Their expert and dedicated team helps each customer optimize their cycling experience, regardless of age, skill level, or experience. The Bikeinn team provides first-class customer service and online support. Bikeinn is one of 18 sports stores belonging to the Tradeinn Group, which boasts over 2.6 million items in a 30,000 m² main warehouse, representing more than 10,000 brands and shipping to 180 countries. Leading TOP brands include Garmin, Shimano, SRAM, Mavic, Specialized, DT Swiss, Castelli, Northwave, and many more.

  • Address

    C/ Pirineus, 9 17460 Celrà

  • Website

    https://www.tradeinn.com/bikeinn/en

  • Category

    Sports

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icon sparkle Review Summary

Customers appreciate the great prices and reliable service from BikeInn, often highlighting fast shipping and a wide selection of products.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Was it helpful? Yes No

Customer reviews

  • 5 / 5
    Edit Flag

    Excellent service, delivered when promised

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by bikeinn.com
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    Dear James, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

    Answer by bikeinn.com
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    Dear Mark, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

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  • 5 / 5
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    Brilliant serive and product

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by bikeinn.com
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    Dear catherine, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Amazing selection of goods. Fair prices. Fast delivery. Thanks!

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by bikeinn.com
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    Dear Tim, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Super doporučuji

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by bikeinn.com
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    Dear Filip, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    excellent cooperation. the delivery was made within the stipulated time.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by bikeinn.com
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    Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    delivery as expected

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by bikeinn.com
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    Dear Alexandru, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Excellent product, fast delivery

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by bikeinn.com
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    Dear Krzysztof, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Good price, fast turnaround.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by bikeinn.com
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    Dear Glen, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Great products, prices and service

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Excellent service and product, very quick delivery. Thanks.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by bikeinn.com
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    Dear Quinn, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Tradeinn is one of my to go to’s for sports clothing. They have nice pricing and good shipping. Although the time it takes to ship can occasionally take longer then expected. The transport it self is in most cases very fast considering it comes from Spain. It sometimes amazes me that a Tradeinn related package can go overnight within Europe as where some Dutch vendors take up to a week in country.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by bikeinn.com
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    Dear J.J., Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

    Answer by bikeinn.com
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    Dear Tom, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

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  • 5 / 5
    Edit Flag

    Vše o.k.

    Review of , following an experience of by A A. *

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    Answer by bikeinn.com
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    Dear Customer, Thank you very much for sharing this fantastic comment. We hope you enjoy your product. Have a great day. Regards

  • 5 / 5
    Edit Flag

    Clear website, fast delivery and very happy with everything aspect of the transaction.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by bikeinn.com
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    Dear Customer, Thank you very much for sharing this fantastic comment. We hope you enjoy your product. Have a great day. Regards

  • 5 / 5
    Edit Flag

    Quick delivery and good value.

    Review of , following an experience of by A A. *

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    Answer by bikeinn.com
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    Dear Customer, Thank you very much for sharing this fantastic comment. We hope you enjoy your product. Have a great day. Regards

  • 5 / 5
    Edit Flag

    This website has never let me down on price or speed of delivery. Yet again I'm more than happy with bikeinn service.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by bikeinn.com
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    Dear Customer, Thank you very much for sharing this fantastic comment. We hope you enjoy your product. Have a great day. Regards

  • 5 / 5
    Edit Flag

    very satisfied with the total handling of my order also very satisfied with the competitive price

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by bikeinn.com
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    Dear Customer, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 4 / 5
    Edit Flag

    Arrived 2days after given date and yes I do know there is delays but when I get given a date I expect it on the given time got what I ordered perfect

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by bikeinn.com
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    Dear Customer, Thank you for taking the time to share your comments about your experience with us, pardon us for the inconvenience. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 4 / 5
    Edit Flag

    Good service

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by bikeinn.com
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    Hello, Thank you for taking the time to share such positive feedback about your experience with us. We are very happy to have been able to serve you better. Thanks and best wishes

  • 4 / 5
    Edit Flag

    Longer than expected delivery, probably due to having to clear customs in the Netherlands as a result of brexit.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by bikeinn.com
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    Dear Customer, Thank you for taking the time to share your comments about your experience with us, pardon us for the inconvenience. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Great service and fast shipment. High quality items.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by bikeinn.com
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    Dear Customer, Thank you very much for sharing this fantastic comment. We hope you enjoy your product. Have a great day. Regards

  • 3 / 5
    Edit Flag

    6 to 8 day delivery that’s slow drop shipped from the manufacturer I guess rather than in stock

    Review of , following an experience of by A A. *

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  • 5 / 5
    Edit Flag

    Best price by far, even with delivery cost.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by bikeinn.com
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    Dear Customer, Thank you very much for sharing this fantastic comment. We hope you enjoy your product. Have a great day. Regards

  • 4 / 5
    Edit Flag

    Package wise could be better

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by bikeinn.com
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    Dear Customer, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 4 / 5
    Edit Flag

    Good

    Review of , following an experience of by A A. *

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    Answer by bikeinn.com
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    Dear Customer, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Great service

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by bikeinn.com
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    Hello, Thank you for taking the time to share such positive feedback about your experience with us. We are very happy to have been able to serve you better. Thanks and best wishes

  • 5 / 5
    Edit Flag

    It is a great product. High quality, fast delivery.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by bikeinn.com
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    Dear Customer, Thank you very much for sharing this fantastic comment. We hope you enjoy your product. Have a great day. Regards

  • 5 / 5
    Edit Flag

    Package arrived well packed and shipping details were communicated well. Very pleased with my purchase.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by bikeinn.com
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    Dear Customer, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Always prompt. Thank you.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by bikeinn.com
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    Dear Customer, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Initial am comandat McDavid 425 dar comanda a fost returnata (nu din vina mea !). Ulterior am refacut comanda pe care am primit-o, dar deoarece in pachet era o singura genunchera, am mai comandat in plus McDavid 429X. Acuma este OK! Urmeaza sa-mi returnati in contul cardului plata pentru prima comanda care a fost returnata din cauza curierului FanCurier. Va acord 5 * ***** Va salut!

    Review of , following an experience of by A A. *

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  • 5 / 5
    Edit Flag

    fast and reliable

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by bikeinn.com
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    Dear Customer, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. We really appreciate your feedback! Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Great service, quality parts arrived within the time frame stated , have used on several occasions ub the past great prices and never let me down.will use again . Recommended.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by bikeinn.com
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    Dear Customer, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Easy process and order arrived on time and correct. Ideal

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by bikeinn.com
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    Dear Customer, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Best prices available and items received within a week.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by bikeinn.com
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    Dear Customer, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Correct description, good price, fast delivery.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by bikeinn.com
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    Dear Customer, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Have ordered numerous times and have been absolutely flawless !! They answered queries in a professional and timely manner, offered alternatives, and kept me well informed !! Products are very competitively priced !! Definitely my go to online shop

    Review of , following an experience of by A A. *

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    Answer by bikeinn.com
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    Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Jest ok

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by bikeinn.com
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    Dear Customer, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Excellent. Arrived within timeframe. Excellent quality. Good fit. Matches description. Would recommend

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by bikeinn.com
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    Dear Customer, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 4 / 5
    Edit Flag

    Ordering and delivery was good.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by bikeinn.com
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    Dear Timo , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Good prices and wide stock range

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by bikeinn.com
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    Dear John , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

    Answer by A A
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    Thanks ,will be using your products in future

    Answer by bikeinn.com
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    Dear John, That's great news, thank you very much! We wish you all the best. Kind regards

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  • 5 / 5
    Edit Flag

    All was OK.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by bikeinn.com
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    Dear Dan , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Everything was OK with the order, one item does not fit to my bike. It will be good to change it.

    Review of , following an experience of by A A. *

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    Answer by bikeinn.com
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    Dear László Zoltán , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Due to the pandemic causing huge problems within the bike industry it is really difficult now to get parts etc.Therefore it was great to find a company to not only have my required item in stock but it was also at a VERY competitive price including delivery to the uk from the continent. Thank you BikeInn,I will recommend you to others.👍

    Review of , following an experience of by A A. *

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    Answer by bikeinn.com
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    Dear Richard , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Excellent price great tracking arrived on time ,

    Review of , following an experience of by A A. *

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    Answer by bikeinn.com
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    Dear Darren , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Reliable shop, fast delivery abroad. Very satisfied with the service in general.

    Review of , following an experience of by A A. *

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    Answer by bikeinn.com
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    Dear Tomas , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Fast delivery and great product. Thank you!

    Review of , following an experience of by A A. *

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    Answer by bikeinn.com
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    Dear Richard , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Everything was perfectly fine :). Thank you Bikeinn.

    Review of , following an experience of by A A. *

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    Answer by bikeinn.com
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    Dear Bartosz , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Excellent service, the parts arrived promptly and well packaged.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by bikeinn.com
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    Dear Ian , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 2 / 5
    Edit Flag

    Order took over 4 weeks

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

    Answer by bikeinn.com
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    Dear Brian, We are very sorry to see that our service did not meet your expectations. We would like to remind you that our customers' experiences are very important to us, which is why we have investigated your case. Please take into consideration that there are external factors which can affect the delivery of an order, which is why our delivery dates are estimates and not exact. As far as the export and customs process is concerned, we have no influence on this handling process, new border controls and quarantine measures may all impact service. https://mailingtechnology.com/tracking/?tn=LS185522904NL Please accept our sincerest apologies. If you need more information or assistance, please contact our customer service team by emailing to support@tradeinn.com please. Kind regards

  • 4 / 5
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    Order received after quite a few days. Everything was inside as expected.

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    Dear Luca , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
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    Fast delivery (by airmail), product as described, arrived in perfect condition.

    Review of , following an experience of by A A. *

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    Dear Remus , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
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    Great service. Prompt dispatch of my items with a tracking code provided so I could watch it all the way here. Thanks!

    Review of , following an experience of by A A. *

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    Dear Brian , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 3 / 5
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    Because the goods were poorly packed and damaged during transport.

    Review of , following an experience of by A A. *

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    Dear customer, We are sorry to hear that your ordered item(s) did not arrive as expected, but we are happy to see you added ROUTE Shipping Protection to your order. This way, your package was insured from loss, damage, and theft. You can file a claim with ROUTE through the email you received from ROUTE after placing your order, or by going to: https://claims.route.com/ Please accept our sincerest apologies. Kind regards

  • 5 / 5
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    Saw some mixed reviews and was a bit apprehensive but the price was great so gave it a go and would recommend. Parcel came really quickly and had a tracker to check updates throughout.

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    Dear Tom , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
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    Fully informed all along the way, my pannier arrived promptly, so far so good. Service was great

    Review of , following an experience of by A A. *

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    Dear J , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Exactly as planned! This is my second purchase, and everything went smoothly like first time.

    Review of , following an experience of by A A. *

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    Dear Bogdan , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
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    Altough the package was shipped by three companies, everything was Perfect. From spain to Poland in 6 days

    Review of , following an experience of by A A. *

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    Dear Jakub , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Best seller! Good delivery time and products! I enjoy to buy my parts from you guys!

    Review of , following an experience of by A A. *

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    Dear Marius , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Korábban is rendeltem már a cégtől. Nagyon elégedett vagyok. Az árak jók, a rendelés egyszerű, a szállítás a jelzett időre, korrekt tájékoztatás mellet zajlik. Sok sok csillag!!!!

    Review of , following an experience of by A A. *

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    Kedves, Köszönjük, hogy időt szánt arra, hogy ilyen pozitív megjegyzéseket osszon meg velünk tapasztalatairól. Nagyon örülünk, hogy a legjobb módon tudtuk kiszolgálni Önt. Az ilyen típusú visszajelzések lehetővé teszik számunkra, hogy azonosítsuk, mit csinálunk jól, és milyen szempontok szerint kell dolgoznunk ügyfeleink élményének javításán. Ezért nagyra értékeljük visszajelzését. Bármilyen aggályával vagy megjegyzésével forduljon bizalommal ügyfélszolgálatunkhoz a support@tradeinn.com e-mail címen. Köszönöm és üdvözlöm,

  • 5 / 5
    Edit Flag

    I have two garmin Very fast 2 to 4 days max to Greece.The price excellent the cheapest . I recommend to friends!! I have 3 cids and decently i will need you again. Giannis

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    Dear Karadimitras , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

    Answer by A A
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    Thank you i will be in touch.

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  • 5 / 5
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    TipTop

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    Dear Morten , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 4 / 5
    Edit Flag

    Good price for Sram front derailleur/brake lever. Good delivery time from Spain. Didn't bother to reply to a query I submitted prior to purchase.

    Review of , following an experience of by A A. *

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    Dear JOHN , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
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    Very pleased with purchase. Excellent quality and price. Quick delivery.

    Review of , following an experience of by A A. *

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    Dear James , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 4 / 5
    Edit Flag

    Articles as described but not delivered within the indicated timeframe.

    Review of , following an experience of by A A. *

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    Dear John , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

    Answer by A A
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    It would be better if you adapt the estimated delivery date shown at the time of purchase. Like the previous time I ordered, the timeframe was not met. This is generally not a problem, if known beforehand.

    Answer by bikeinn.com
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    Dear John , Thank you very much for your suggestions, his type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. In this particular case however our company was affected by the public strike in the transport sector starting on 14th of march, which is why your package was not picked up on time. https://mailingtechnology.com/tracking/?tn=3SDOKC000898461 We are sorry for the inconvenience. Kind regards

    Answer by A A
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    👍

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  • 5 / 5
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    I found ordering my thule roofrack items quick and easy.All items were in stock, and at an excellent price. The delivery was quick, and very well packed. I will definitely use them again!

    Review of , following an experience of by A A. *

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    Dear Terry , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

    Answer by A A
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    Hi, Just to say a big thank you for the Thule parts at a great price with a speedy delivery!

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    Dear Terry, Thank you so much for your review and your comments! Have a great day! Best regards

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  • 5 / 5
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    Excellent company and fast service, thank you

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    Dear Craig , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Fast dispatch, good price and an efficient service

    Review of , following an experience of by A A. *

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    Dear Rob , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
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    Professional!!!

    Review of , following an experience of by A A. *

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    Dear Kalmar , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
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    Brand new Thomson Elite seatpost. Fantastic super low price. Excellent packaging. Speedy fast delivery. Great communication. Top sellers. Perfect upgrade also saving weight. Would definitely buy from again. Highly recommended.

    Review of , following an experience of by A A. *

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    Dear Simon , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
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    Great service 👍🏻 Fast shipping Happy with my sram groupset Thanks.....

    Review of , following an experience of by A A. *

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    Dear Robert , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
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    Very quick delivery to Greece. Saddle as described

    Review of , following an experience of by A A. *

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    Dear Solon , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
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    Good selection, fast delivery

    Review of , following an experience of by A A. *

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    Dear Daniel , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 4 / 5
    Edit Flag

    Good selection of parts. Way, way too much packaging for such a small item.

    Review of , following an experience of by A A. *

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    Dear Alastair, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
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    Excellent service, excellent product, many thanks

    Review of , following an experience of by A A. *

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    Dear Steve, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Arrival date and product as expected.

    Review of , following an experience of by A A. *

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    Dear anne, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
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    Fast and cheap.

    Review of , following an experience of by A A. *

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    Dear Jakub , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    The Polar M430 is a slightly old fashioned heart rate monitor that has a GPS, in that it doesn't try to look like a watch. However, if you are looking for a monitor that you wear only whilst undertaking exercise it then it does a great job at a reasonable price. the Polar Flowsync software also provides you with lots of information on your exercise session, especially if you are using it to go running.

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    Dear Andrew, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
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    Quick delivery. Good price

    Review of , following an experience of by A A. *

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    Dear Lukas , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
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    Best shop, Fast delivery

    Review of , following an experience of by A A. *

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    Dear Viera , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
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    Item was dispatched quickly and was a good price.

    Review of , following an experience of by A A. *

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    Dear Paul , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
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    All good. Arrived on time, great price, timely updates. As described.

    Review of , following an experience of by A A. *

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    Dear David , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
    Edit Flag

    Great service! Have to fit shifters over the next week, They look great. Thanks bikeinn.

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    Dear henry , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
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    Easy to navigate site. Massive selection decent prices. You can make a saving despite the expensive shipping costs. Get my Agu gear from here as not many/no UK stockists

    Review of , following an experience of by A A. *

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    Dear Luke , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
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    Very fast delivery. Everything as expected.

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    Dear Michal , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
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    Very fine.

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    Dear Mika , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 4 / 5
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    Excelent service, highly recommend. Product just parfect for my Cube 500 Thank.

    Review of , following an experience of by A A. *

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    Dear Geovanny , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
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    I searched online for the tyre size I needed and found this site. Ordering was very easy and simple. Delivery was very fast around a week or so. The items were well packaged and in perfect condition when I received them. I would definitely order from here again.

    Review of , following an experience of by A A. *

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    Dear Alexander , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
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    Very good value for money. Informative and accurate delivery times. I looked up bikeinn on various cycling websites and the reviews were good enough in my mind to proceed with ordering. Not disappointed.

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    Dear Nick , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
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    Everything as stated. Fast response&shippung.

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    Dear Bartosz , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
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    Super happy with order as normal, fantastic to deal with , thankyou so much 👍🇬🇧

    Review of , following an experience of by A A. *

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    Dear simon, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
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    Excellent service! Very competitive prices and a very good delivery service! Items arrived before specified dates!

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    Dear Dylan , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
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    To make an order was easy and it arrived in time.

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    Dear Girts, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
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    Bought for my brother. Excellent value/performance and more speed and smooth riding (especially on road)! Thank You!

    Review of , following an experience of by A A. *

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    Answer by bikeinn.com
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    Dear Paul Dale, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
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    Snelle levering.

    Review of , following an experience of by A A. *

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    Answer by bikeinn.com
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    Beste, Bedankt dat u de tijd heeft genomen om zulke positieve opmerkingen over uw ervaring met ons te delen. We zijn erg blij u zo goed mogelijk van dienst te hebben kunnen zijn. Dit soort feedback stelt ons in staat om te identificeren wat we goed doen en op welke aspecten we moeten werken om de ervaring van onze klanten te verbeteren. Daarom stellen we uw feedback op prijs. Neem gerust contact op met onze klantenservice door een e-mail te sturen naar support@tradeinn.com als u zich zorgen maakt of opmerkingen maakt. Bedankt en vriendelijke groeten,

  • 5 / 5
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    The process from ordering to delivery was smooth. Tyres arrived quickly and of excellent quality.

    Review of , following an experience of by A A. *

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    Answer by bikeinn.com
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    Dear Simon, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
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    Great price and arrived quickly, great service

    Review of , following an experience of by A A. *

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    Answer by bikeinn.com
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    Dear philip, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 3 / 5
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    It took 8 days for our battery to arrive, in spite of the website suggesting 5-7 days.

    Review of , following an experience of by A A. *

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    Answer by bikeinn.com
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    Hello Chris, We are sorry for your comments. We did not intend to delay your order and we take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, that is why our dates are estimated, not exact. Your comments will be taken into account for continuous improvement. Best regards,

  • 5 / 5
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    Saved the day.. awesome.

    Review of , following an experience of by A A. *

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    Answer by bikeinn.com
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    Dear Simon, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • 5 / 5
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    Everything great

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 2 / 5
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    I have no problem with the quality of product or delivery. UK buyers beware, it took nearly 10 weeks to receive a refund for a returned item. Not so bad for relatively inexpensive items but for £137 of cycle shoes was not so much fun ☹️

    Review of , following an experience of by A A. *

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    Answer by bikeinn.com
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    Hello Alan, We are very sorry to hear that you rated our service as not meeting your expectations. Please be assured that the experience of our customers is important to us and that is why we have verified your case and identified the problem. We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. Thank you very much. Kind regards

  • 4 / 5
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    Really pleased that I was able to buy a legacy item from BikeInn at a very reasonable price. The website was easy to use, purchase straightforward, and the tracking information was updated frequently. The item was very well packaged. The only reason that I have dropped a star is because the shipping took a few days longer than stated, which could be important to people that need something urgently. The shipping price itself however was very fair considering the journey the item took. Otherwise I have no complaints at all.

    Review of , following an experience of by A A. *

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Reviews displayed in chronological order