Customer reviews
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I got the item fast and it was Hood
Review of , following an experience of by ALEXANDER S. *
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Very good service and kept me well informed and even delivered ahead of schedule.
Review of , following an experience of by JOANNE M. *
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Easy to order and past delivery
Review of , following an experience of by JONATHAN B. *
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an item was not available after having paid for the product and the gear selector footrest was a bit misleading as the photo showed the lever arm which I expected as well, so a disappointing experience given the high shipping costs.
Review of , following an experience of by THERESA K. *
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Excellent
Review of , following an experience of by LOGAN W. *
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Great company to deal with would definitely use them again
Review of , following an experience of by ZACHARY D. *
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Good quality product and informed delivery
Review of , following an experience of by EVIE H. *
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Mindennel elégedett voltam.
Review of , following an experience of by COLIN W. *
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The product is 100% and they included a lock, which wasn’t included in the website ( purchase separately) The website stated: Delivery in 3-5 days. Worldwide distribution outlets. No mention of VAT and/or Import Cost. The item took nearly one month to arrive and as it had been shipped from EU (France), there were additional costs which had not been highlighted ( it was over £135) Customer service poor - really poor. They responded with one sentence and didn’t really answer the query. If they really have worldwide distribution- then why could it not have been despatched from UK. Less cost and less waiting time. If they should really give a more realistic delivery time and highlight any probable/potential import costs. Customer service staff being less surly might help. I would be reluctant to recommend them unless you want something like specific not available elsewhere.
Review of , following an experience of by KARL E. *
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Transportation cost is not accurate I had to pay way more to get my purchase done.
Review of , following an experience of by AMANDA B. *
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In respect of this order I am very happy. But i have also ordered a pair of trousers that have not arrived and i have not had any updates etc from BMW so unsure what is happening with the order
Review of , following an experience of by ANTHONY E. *
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The ordering process was very easy The tax was deducted and then paid separately via the shipping agent. The jacket came sooner than expected over the Christmas period with easy tracking. No problems I’ll use this company again.
Review of , following an experience of by DAMIEN J. *
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quality parts very quick delivery will use again for my s1000rr
Review of , following an experience of by RYAN H. *
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Didnt get installation manual with the headlight
Review of , following an experience of by HEATHER W. *
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Easy to use the site with few key words. Rapid transaction and delivery way before expected.
Review of , following an experience of by JODIE R. *
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Terrible slow delivery. Unable to reach anyone on the phone to find out what as going on. you do NOT deserve to be in business
Review of , following an experience of by NEIL Y. *
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Speed and service. I would like a cheaper way of sendingh it which might take some longer time. My only option was DHL.
Review of , following an experience of by HOLLIE R. *
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As always my order arrived securely and Quickly. I would recommend BMW E-M
Review of , following an experience of by FRANK H. *
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The delivery charge is quite expensive
Review of , following an experience of by BETHANY W. *
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Great service
Review of , following an experience of by ALAN D. *
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Nice product 👍🏻
Review of , following an experience of by CHRISTIAN Y. *
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Kõik on suurepärane 👌😊
Review of , following an experience of by AIDEN C. *
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Great service. Arrived as advised.
Review of , following an experience of by LEXI M. *
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Great range, great prices, slow delivery.
Review of , following an experience of by FRED D. *
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Very good service. Absolutely recommended for owners of BMW motorcycles
Review of , following an experience of by PETE P. *
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All very good
Review of , following an experience of by KIERAN P. *
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The shipping was fast and flawless. Completely happy with my purchase. Will buy from them again
Review of , following an experience of by DYLAN C. *
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Shipping fee should include or add Custome handling fee like Amazon or some online shop in USA do You do like this customer can receive their ordered products at home no need to go custome office to handle by themselves it is so difficult Pls learn from Amazon Thank
Review of , following an experience of by ANDREW C. *
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Correct part!! Quick delivery. And the high seat has so much more foam my backside doesn’t ached every time it sees the R18. We’ll done.
Review of , following an experience of by LISA P. *
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The parts are always available. However, in stock 2-3 day delivery should not be relied on !! Despite supposed warehouses worldwide, they mostly come from France. Fact that and any duty/tax you might need to pay especially out of EU. It is not made clear on purchase that this has not been paid. This needs to be made perfectly clear. From purchase to delivery ( Fr to UK) was 15 days. Tax to be paid an extra £135. Customer service not very helpful and rather off- hand in any reply … Sadly, off my preferred list of suppliers ..
Review of , following an experience of by CANDICE T. *
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Superb service. Kept me updated on dispatch/delivery times. Arrived quicker than if I'd purchased locally. Thanks
Review of , following an experience of by REBECCA M. *
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Excellent service thank you
Review of , following an experience of by MOHAMMED T. *
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Always quick with delivery and great communication
Review of , following an experience of by SASHA C. *
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All good , updated all the way. Highly recommended
Review of , following an experience of by CHRIS G. *
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Good products but they take a long time to ship the products, failure in communication with the customer, they do not put the tracking code on the customer's page for follow-up
Review of , following an experience of by SOPHIE B. *
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The order was filled correctly and promptly, however because I'm in Britain and the goods came from France I had to pay VAT and import duty and carriage as well which I was not expecting. No-ones fault but in future I will just buy from a British supplier.
Review of , following an experience of by THERESA S. *
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My orders not in one package when i order they not mention the item will be shipped later
Review of , following an experience of by CHLOE M. *
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I ordered 30-11-2021 and i had my order at home in Greece at 3-12-2021!! Excellent!!
Review of , following an experience of by GRAHAM H. *
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Your shipping was late as expected and I didn't come to get those items. So please return your items. Thanks
Review of , following an experience of by BARRY R. *
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Based on the last purchase, i can only give 3 stars due to the week delay my purchase had. The communication with the customer service was great tho, the problem of the delay was explained and apologized for and my purchase was shipped out on “priority”
Review of , following an experience of by CALLUM P. *
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Order despatched and received very quickly
Review of , following an experience of by KIRSTY C. *
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Very quick delivery. Excellent service
Review of , following an experience of by RAY L. *
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the inventory in the web should be updated to prevent ordering things that are not in stock , beside that u r a good supplier I like purchasing from u .
Review of , following an experience of by LUKE C. *
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Very prompt delivery
Review of , following an experience of by JONATHAN M. *
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Great service and good value
Review of , following an experience of by KEN F. *
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Sizing of clothes are way too small - and customer service is not helping at all. STAY AWAY FROM THIS SITE!
Review of , following an experience of by SEBASTIAN L. *
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Products were exactly as described and arrived in perfect condition. However, I would highly recommend that Europe-Moto update their shipping services since it was only through repeated and borderline pestilent follow-up from my side that I managed to receive my order when I did.
Review of , following an experience of by MARTIN M. *
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Although product was in stock (as mentioned at the site), it was released more than a week later.
Review of , following an experience of by KARL R. *
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Fantastic!!
Review of , following an experience of by MARY J. *
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I was interested in buying two pairs of gloves in addition to the boot I've bought. However, there were no variety of sizes. Only small sizes were available. So, I just purchased the boots. Luckily, the boots were in my size :). Except this, the experience was good. Shipment is fast.
Review of , following an experience of by TEAGAN L. *
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Easy to deal with, great price and fast postage, thank you
Review of , following an experience of by PHILIP M. *
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Fast shipment
Review of , following an experience of by JAMIE F. *
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DHL delivery was not possible to be directed to the nearest DHL delivery point. Had to pick the delivery from DHL delivery center quit far from home, while the closest DHL pick up point would have been one km from home. DHL told that the supplier has chosen this
Review of , following an experience of by JACOB R. *
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beautiful addition to my BMW
Review of , following an experience of by BEN R. *
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Great product and fast delivery!
Review of , following an experience of by ETHAN D. *
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the service was excellent,easy transection with fast delivery.
Review of , following an experience of by BARRY B. *
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Great service, great prices, fast shipment.
Review of , following an experience of by ROXANNE W. *
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Found exactly what i was looking for and the package was delivered within a few days!
Review of , following an experience of by CHRISTOPHER R. *
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Fast and friendly service. DHL is the best shipping company
Review of , following an experience of by TONY E. *
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I'm satisfied with my purchase. The shoes is perfect and the delivery is fast. Thank you BMW Europe Moto!
Review of , following an experience of by MOHAMMED R. *
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I needed a bracket for one of my pannier cases. bmw.europe-moto.com were the only online retailer I could find that stocked them. Ordering and payment were straight forward, the only issue being the postage costs, which were more than the item. However needs must and it was less expensive than having to buy a complete pannier.
Review of , following an experience of by AMELIA E. *
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My items arrived in Australia in a timely manner and were well packaged. I would definitely purchase from here again.
Review of , following an experience of by NOAH B. *
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Perfect communication, great service, quickly deliverd
Review of , following an experience of by PATRICK A. *
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Good service, good delivery time to Ireland, pricing okay.
Review of , following an experience of by WAYNE C. *
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Excelent
Review of , following an experience of by TRACY E. *
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Correct , just in time, good quality.
Review of , following an experience of by PHOEBE J. *
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Easy to navigate site. Fast return service. Competitive prices.
Review of , following an experience of by JOANNE P. *
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Works perfectly awesome cradle
Review of , following an experience of by KEVIN P. *
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Website easy to navigate, postage acceptable, I only dropped the one start, as there was not fitting instructions.
Review of , following an experience of by CLAIRE P. *
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good
Review of , following an experience of by LUKE T. *
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Excellent service, quick handling
Review of , following an experience of by HARRISON M. *
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The item that you order is according to the item that is stated in the website. And reliable packing, swift shipment.
Review of , following an experience of by ALICE R. *
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Service is the best. But the shipping cost is just expensive.
Review of , following an experience of by DAVID P. *
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Fast and good delivery
Review of , following an experience of by RILEY M. *
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Very good supplier.
Review of , following an experience of by LILY C. *
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Fast delivery
Review of , following an experience of by SELINA F. *
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Great products. Customer service response and reply is quite slow
Review of , following an experience of by SAMUEL W. *
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My experience with BMW motorrad purchase and my experience with the assistant I got during that purchase is excellent.
Review of , following an experience of by NIKKI H. *
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I was amazed by the total arrival time. 3 days it was here
Review of , following an experience of by STEVE B. *
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Lots of prducts with a competetive price and fast delivery.
Review of , following an experience of by JORDAN R. *
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Got my helmet delivered to Brazil, BEFORE the programmed date. Everything went smoothly and perfectly. I was always informed of each step through the process by BMW EUROPE.
Review of , following an experience of by LINDA M. *
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The overall service provided was excellent, and the product is AWESOME! However, I was left feeling a little upset by having to pay for import duty as I wasn't anticipating it. Not BMW's fault, but the additional cost wasn't expected. Maybe BMW Motorad could look into reminding customers of the potential cost implications.
Review of , following an experience of by HARVEY S. *
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Site is easy to use, ordering was no problem and delivery was better than quoted!
Review of , following an experience of by JULIE C. *
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Good
Review of , following an experience of by MILLIE S. *
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Great service and fast delivery to Australia. Love it
Review of , following an experience of by ELLA R. *
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I love the way you handle things! Quick professional accurate
Review of , following an experience of by MASON G. *
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Fast delivery & great prices
Review of , following an experience of by MARTIN W. *
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The only bad event on my last order was, that while I had declare my address the bad arrived at the nearest to my home, DHL branch.
Review of , following an experience of by MAISIE R. *
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Excellent items, quick receipt very happy with these purchases
Review of , following an experience of by ROB S. *
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prompt order processing
Review of , following an experience of by DANIELLE J. *
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The shirts are cool, good quality but European sizing, I think at lest 2 sizes smaller than the American.
Review of , following an experience of by LEAH C. *
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The site is efficient and chat feature is really superb.
Review of , following an experience of by RYAN M. *
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Everything was correct and delivered in due time
Review of , following an experience of by REBECCA C. *
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Ordered on October 2nd and received two incorrect shipments.
Review of , following an experience of by DARREN J. *
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Overall experience was not good. After ordering, I've received multiple emails about items unavailability or inability to be shipped. These type of information should be shared before the purchase of the items, not weeks after the initial purchase date. The items that arrived were all in good conditions.
Review of , following an experience of by JAMIE P. *
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This site is very difficult to cancel the order. Be careful when shopping.
Review of , following an experience of by TYLER Y. *
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The packing is very clean. Delivery was very smooth.
Review of , following an experience of by KIRSTY T. *
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Great company to deal with! super fast shipping across the pond.Highly recommended!
Review of , following an experience of by PAULA W. *
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Live in U.S. and part was delivered in less time than some U.S. based companies
Review of , following an experience of by CLAIRE S. *
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Expensive BMW visor came with manufacturing defects. Too hard to look inside the box before sending to Australia??
Review of , following an experience of by HOLLY L. *
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