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A. A.
1 Sept 2021
Review collected by a third partygreat service from this company to provide 15 ceiling fans for 3 new build houses
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A. A.
1 Sept 2021
Review collected by a third partyGreat service, ups were all over the place but you sorted that all out immediately. Fan arrived and it is almost silent. Thanks for a great service.
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A. A.
1 Sept 2021
Review collected by a third partyOK, so the fan does what it says on the tin. However the mounting bracket didn't really give enough room for manouver. The mounting holes in my opinion are too close to the edge of the joist. In the end I fettled an encasement to wrap around the joist and drilled a new set of holes in the bracket allowing me to bolt the fan to the encasement bracket. Therefore the joist was not compromised with any screws at all. The delivery came from Spain and I was initially hit with a £45 import charge. HOWEVER Fanboutique honoured the free delivery and paid the import charge. One final note is that UPS seemed rather trigger happy on the delivery notifications. I think received nearly 20 emails informing me of delivery which changed several times as the goods were held up in France apparently due to 'Brexit'. Conclusion: Annoying that goods came from Spain (didn't quite read the small print and assumed goods were UK as the site is a. Co.uk website). Fanboutique were helpful and responded quickly to my queries. Fan seems OK, although Made In China. Maybe a little over priced.
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A. A.
1 Sept 2021
Review collected by a third partyOrdered a new fan from the .co.uk website and despite an initial problem with the import duties ( which the Company sorted out very quickly ) and the wait for some small delays due to Brexit hold ups the purchase ran very smoothly.The fan was exactly what we wanted and was a good competitive price.The Company communicated delays due to the Brexit issues very well but in fairness the fan turned within 7 days.
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A. A.
1 Sept 2021
Review collected by a third partyGreat service
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A. A.
1 Sept 2021
Review collected by a third partyGreat product and delivery time.The one thing I was a little disappointed with was that the item did not ship from within the UK, as the web site suggested and as such attracted import duties due to Brexit.
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A. A.
1 Sept 2021
Review collected by a third partyThe lights/fans I bought are fantastic. Very elegant design and absolutely silent, The site was informative and the delivery time was reasonable. I am extremely happy with them.
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A. A.
1 Sept 2021
Review collected by a third partyHelpful staff and efficient service. However markup on the fans we bought seems excessive.
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A. A.
1 Sept 2021
Review collected by a third partyVery quick delivery and subsequent UK customs clearance for which no charges were made. It was as if the fan was supplied from the UK. All very satisfactory.
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A. A.
1 Sept 2021
Review collected by a third partySuper and efficient service thank you.
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A. A.
1 Sept 2021
Review collected by a third partyVery good company to deal with, customer service as exceptional as there was a problem with the parcel delivery company UPS who are useless but customer services sorted the problem out on my behalf with a satisfactory conclusion. Highly recommend this company.
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A. A.
1 Sept 2021
Review collected by a third partyDelivery of the fan was pretty quick given it was post , Brexit and from Spain. Item arrived well packaged and as described. Fan works great.
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A. A.
1 Sept 2021
Review collected by a third partyEfficient and friendly staff. I had a query which was resolved immediately.
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A. A.
1 Sept 2021
Review collected by a third partyNot installed as yet , as am taking it abroad.Customer service was excellent, did received it in the time schedule.
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A. A.
1 Sept 2021
Review collected by a third partyGreat price, very good to deal with. I see one or two people have complained about paying import charges but if the courier sends an invoice just contact these guys via email and in my experience they will resolve this straight away, so nothing extra to pay. Could not have been easier.
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A. A.
1 Sept 2021
Review collected by a third partyExcellent,service.,Well,packed,delivered,by,UPS,on,time.
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