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Review Summary
City Locker offers a secure and user-friendly luggage storage solution. Customers appreciate the spacious lockers, easy online booking, and convenient locations. The service is viewed as excellent, with reasonable prices for the value provided.
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A. A.
10 Jan 2023
Verified reviewIt was really easy to use.
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A. A.
10 Jan 2023
Verified reviewThere could be the possibility to inform the bag size and take a lower locker. If you are alone and needs to lift a 23kg bag estou the top locker, you can have some difficulties. The system works very good and the location was nice.
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A. A.
10 Jan 2023
Verified reviewEasy to reach - well organized - very large lockers
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A. A.
10 Jan 2023
Verified reviewVery useful and easy-to-use service. Very helpful for tourists who wants to spend time in the town and skip trip to and from hotel.
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A. A.
10 Jan 2023
Verified reviewEasy to navigate the booking (which is only online), good sized lockers, could fit about 5 backpacks with no issue. The code system is great, there's cctv and a person inside cleaning and keeping an eye on things.
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A. A.
10 Jan 2023
Verified reviewPretty good. Location is quite central.
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A. A.
10 Jan 2023
Verified reviewNot happy paid for 4 lockers however when I went one was being used and was full of someone’s cases. This is very unsafe as items could be stolen. And I have not been refunded either
Reply from citylocker.paris
Hello Narhisa, Thank you for your opinion, we are sorry that you had troubles during your visit. However, after checking, you only used one locker among the four that you booked and never called the hotline to get a refund, we could have helped you with your problem. We wish you a great day from the City Locker's Team.
Reply from A. A.
I called the number nobody helped or answered I used three lockers I couldn’t use one as it has someone’s cases in there already. You had booked one of the lockers to someone else
Reply from A. A.
I called the number nobody helped or answered I used three lockers I couldn’t use one as it has someone’s cases in there already. You had booked one of the lockers to someone else
Reply from citylocker.paris
After checking, we see that three of the lockers you booked have not been used. We also do not have traces about you contacting us. Can you confirm your number so we can check again ?
Reply from A. A.
You can check the cctv camera I used three lockers and emailed you and called you I have proof
Reply from A. A.
You can check the cctv camera I used three lockers and emailed you and called you I have proof
Reply from citylocker.paris
Hello, We checked again and we didn't receive an email or call from you. We also checked the locker's opening and you only open one among the four. If you want to discuss more about it, please contact the customer service. The CityLocker's team wish you a great day and new year.
Show exchanges Hide exchanges -
A. A.
10 Jan 2023
Verified reviewClose to the Eiffel Tower, save, autoservice. It was perfect!!
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A. A.
10 Jan 2023
Verified reviewIt was fairly easy to use and get to. For reference, our family of 5 needed 3 lockers for 5 small suitcases, 5 carry-ons, jackets, and a few misc items. It was good that it opened at 8:00am (the others opened at 10:00) and it was open on Jan 1 (others were not).
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A. A.
10 Jan 2023
Verified reviewMuy buena ubicación (muy cerca de la torre) seguro, confiable, el locker es súper espacioso, recomendable 100%
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A. A.
10 Jan 2023
Verified reviewVery easy to find. Great location. Does what it is supposed to do, easy to use and informative guide on how to use. Definitely recommend if needing a luggage locker in Paris city centre!
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A. A.
10 Jan 2023
Verified reviewExcellent service and easy to book.
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A. A.
10 Jan 2023
Verified reviewEasy enough to find, The lockers are secure as you have to type the code in SLOWLY and it is obvious when you get it correctly. Nice neighborhood, nice places to eat and some shopping. Near bus and Metro lines.
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A. A.
10 Jan 2023
Verified reviewGreat location and super easy to use!
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A. A.
10 Jan 2023
Verified reviewPerfect
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A. A.
10 Jan 2023
Verified reviewThis was a fantastic service. Very easy to use.
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A. A.
10 Jan 2023
Verified reviewDifficult to open the door by entering pin code. The input must be done very slowly….
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A. A.
10 Jan 2023
Verified reviewAbsolutely brilliant! Booked online and when I got to the locker was able to insert everything with no problem and found all my items still there!
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A. A.
9 Jan 2023
Verified reviewIt says 2 Euros on the website it did cost us 15 euro per bag. just put the upfront price
Reply from citylocker.paris
Hello Theo, Thank you for sharing your opinion, the prices of our lockers can be found on our website and they are really reasonables. It’s important to notice that the indicated price matches the price by locker which can contain up to 4 suitcases but we are sorry if the prices didn’t fit your expectations. Furthermore, the price for some days can decrease down to 2 euros if you book for several days. We wish you a very good day and we hope to see you again in one of our storages very soon.
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A. A.
9 Jan 2023
Verified reviewOrder was easy and quick.
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