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Review Summary
City Locker offers a secure and user-friendly luggage storage solution. Customers appreciate the spacious lockers, easy online booking, and convenient locations. The service is viewed as excellent, with reasonable prices for the value provided.
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A. A.
15 Oct 2022
Verified reviewNo internet service at the city locker location, lots of problems accessing their system, finally we got the access codes, but again many tries to open the front door. We then deposited our luggage, and left their premise. Upon we tried to retrieve our luggage, first the front door would not open with our correct codes, even the Uber driver tried for us. Finally the front door opened, and we tried to open the locker. Same thing happened, the locker would not open with the correct code. It took something like 30 minutes to retrieve the luggage........what a nightmare dealing with this City Locker
Reply from citylocker.paris
hello. thank you for your message. I assure you tower is working properly and you yourself have been able to verify that tower is working because your uber driver was able to easily use the service... are we responsible if you did not succeed?? have you contacted our hotline which is available 7 days a week from 8 a.m. to 10 p.m. and who could help you open the door and locker remotely??? we weren't lucky enough to have you online it's because everything went well contrary to what you say .... the disaster scenario to harm is useless ... it was enough to contact the hotline if you really had a problem ....
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A. A.
15 Oct 2022
Verified reviewWe needed to drop off our luggage for several hours until we could check into our Airbnb. It was super easy and convenient. I would definitely use again.
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A. A.
13 Oct 2022
Verified reviewEasy access, great location, good conditions
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A. A.
13 Oct 2022
Verified reviewEverything worked out fine. In the beginning it was a bit confusing to enter the pin.
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A. A.
13 Oct 2022
Verified reviewEasy to use
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A. A.
13 Oct 2022
Verified reviewVERY CONVENIENT FOR THOSE WHO WANT TO VISIT THE CITY WITHOUT LUGGAGE
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A. A.
13 Oct 2022
Verified reviewplace isn't bad.
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A. A.
13 Oct 2022
Verified reviewAll ok
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A. A.
13 Oct 2022
Verified reviewCustomer service was quick and responsive when I accidentally booked the wrong location. Really loved the locker system, easy to get in and out. I felt that my belongings were safe and secure.
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A. A.
13 Oct 2022
Verified reviewExtremely simple and easy to use. Code(s) received via Mail, entered at the door and the panel inside. Done!
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A. A.
13 Oct 2022
Verified review15€ from 8:00 to 20:00 is too expensive
Reply from citylocker.paris
Hello Carlos, thank you for sharing your opinion. The prices of our lockers can be found on our website and they are really reasonables. It’s important to notice that the indicated price matches the price by locker which can contain up to 4 suitcases from 8:00 to 22:00 but we are sorry if the prices didn’t fit your expectations. Furthermore, the price for some days can decrease to 2 euros if you book for several days. We wish you a very good day and we hope to see you again in one of our storages very soon.
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A. A.
13 Oct 2022
Verified reviewThe locker is broken and they can’t refund 15$ for me
Reply from citylocker.paris
Hello Thank you for your message which surprises us and does not reflect the truth As our teams told you, the locker works very well but you did not manage to use it (the other customers manage to open and close it without problem) However, as you recommended a locker, we had very exceptionally refunded the first locker... Hence our misunderstanding of your message which only aims to harm our reputation
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A. A.
13 Oct 2022
Verified reviewVery good, great service. I would recommend.
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A. A.
13 Oct 2022
Verified reviewCity locker is great, but it wasn’t obvious that I needed to book in advance and wait for an email. I bumped into another traveller at the lockers that gave me that info. That said, it was very easy to understand how to open the door, and how the lockers worked once I reserved online. Great service, easy to access, and an excellent location!
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A. A.
9 Oct 2022
Verified reviewSuper 👍
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A. A.
9 Oct 2022
Verified reviewVery convenient and close to both Gare de l'Est and Gare de Nord
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A. A.
9 Oct 2022
Verified reviewI found everything as descripted on site. No problems with the codes. No need to ask for help.
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A. A.
9 Oct 2022
Verified reviewMuito fácil e rápido de acessar ! Me deixou livre das bagagens para explorar uma nova cidade!
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A. A.
9 Oct 2022
Verified reviewEase to use
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A. A.
9 Oct 2022
Verified reviewPerfect location. Simple to use
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