Customer reviews for diveinn.com

Customer reviews

• 5 / 5

  

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  Great value for a premium quality product, very well packaged, nice and user friendly website. Thank you

  Review of 17/02/2023, following an experience of 09/02/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Simon , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  Well packed, great quality product and well priced

  Review of 17/02/2023, following an experience of 09/02/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Simon , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  Easy to find what I was looking for, excellent selection of Dive kit and delivery tracking easy to follow. Best prices I have seen anywhere

  Review of 16/02/2023, following an experience of 04/02/2023 by A A. *

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  Answer by scubastore.com

  

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  Dear Colin , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  Easy to find what I was looking for, excellent selection of Dive kit and delivery tracking easy to follow. Best prices I have seen anywhere

  Review of 16/02/2023, following an experience of 05/02/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Colin , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  Witam Sklep oferuje markowy towar w dobrych cenach. Szybka przesyłka zamówienie a i zwrot bez komplikacji. Sporo sprzętu już tam kupiłem i nadal zamierzam kupować.

  Review of 15/02/2023, following an experience of 03/02/2023 by A A. *

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  Answer by scubastore.com

  

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  Dear Wojciech , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 3 / 5

  

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  Hard to get information about a particular item despite multiple channels. Whatsapp was useless, telephone not so bad but unhelpful/ unable to resolve query. 2/5 Delivery was good and tracked. Arrived on time and complete. 5/5

  Review of 12/02/2023, following an experience of 30/01/2023 by A A. *

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  Answer by scubastore.com

  

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  Dear Aisha , Thank you for taking the time to share your comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Please be advised that technical questions should best be asked further down on the product website in the field that says "Technical questions about this product" Feel also free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  Excellent service and delivered ahead of time. Would recommend.

  Review of 07/02/2023, following an experience of 16/01/2023 by A A. *

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  Answer by scubastore.com

  

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  Dear Michael , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  Good selection. Cheapest prices I could find. And arrived quickly.

  Review of 07/02/2023, following an experience of 27/01/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Aaron , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  Great selection at good price’s however the shipping is bit expensive which can wipeout the saving on the product. Product can take a little while to arrive as the come from mainland Europe so order well in advance of when you need an item.

  Review of 07/02/2023, following an experience of 21/01/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Alex , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 4 / 5

  

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  At the time being i am satisfied with the product.I will have a more thorough opinion in the summer of 23 because I bought the product in the winter of 23

  Review of 07/02/2023, following an experience of 14/01/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear SOTIRIOS , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  Ok!!

  Review of 07/02/2023, following an experience of 18/01/2023 by A A. *

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  Answer by scubastore.com

  

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  Dear Wojciech , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 1 / 5

  

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  It is a joke of store. Totally unprofessional ! Except low price I cannot find anything good at this shop. I have order 3 times from them , and every time I was disappointed. First time I ordered a pair of fins from cressi and i received them.scratched and without protection foil.. only glue from protection foil ( probably was a returned item) . Second time I ordered a regulator set from Aqualung but before ordering I called them, wrote on email, on messenger because on the features was written "with octopus" but on the photos I couldn't see any. They answered me that if it is written with octopus than it will have octopus, but I received only the first and second stage, NO octopus. It bothered me me but because I didn't have time to return the item Iade other order with a separate octopus and other things. And because it is almost delivery time and I had no news I asked about my order and I find out that the order didn't left yet because an item is missing from their store, but they didn't tell me until I wrote them. After this I received an email telling me that I can replace , delete or.wait for the item. I choose to replace it but the button on the website is not working so I called them. They said ok, will.replace the item but I should receive an email to confirm that I want to replace the item. And I'm still waiting for their mail.... I will definitely search for other store even if it will be more expensive that this.

  Review of 07/02/2023, following an experience of 12/01/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Hello Mircea, We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the problem, we have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. We apologize for the inconvenience caused. Best regards

  Answer by A A

  

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  Kind words from you but just words. I would like to see results. At least correct the mistake from your site and write that the regulator package from Aqualung Legend Elite doesn't come with an Octopus.

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• 5 / 5

  

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  Item as expected. Smooth deliverance.

  Review of 07/02/2023, following an experience of 17/01/2023 by A A. *

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  Answer by scubastore.com

  

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  Dear Hans , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  Het is zeer goed. Mijn order werd binnen enkele dagen geleverd. De kwaliteit van de item vind ik perfect.

  Review of 07/02/2023, following an experience of 16/01/2023 by A A. *

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  Answer by scubastore.com

  

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  Dear Michal , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  Fast delivery , great service Thanks

  Review of 07/02/2023, following an experience of 17/01/2023 by A A. *

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  Answer by scubastore.com

  

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  Dear Peter , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 4 / 5

  

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  Delivery 7 days.

  Review of 07/02/2023, following an experience of 20/01/2023 by A A. *

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  Answer by scubastore.com

  

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  Dear Martin , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  Superb service and product. Ordered around midday, delivered 9am the next morning. The product was very well priced and delivery wasn't too much, in fact couldn't find a similar one anywhere else. It's stylish and perfect for taking snorkelling equipment to the beach etc.

  Review of 07/02/2023, following an experience of 15/01/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Mohammed , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 4 / 5

  

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  Delivered before date given good service

  Review of 24/01/2023, following an experience of 13/01/2023 by A A. *

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  Answer by scubastore.com

  

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  Dear Ste , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  Excellent product and service

  Review of 23/01/2023, following an experience of 12/01/2023 by A A. *

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  Answer by scubastore.com

  

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  Dear Stuart , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  Ordered twice in a month from scubastore and fully satisfied with everything. Planning to order more stuff soon. Thanks.

  Review of 22/01/2023, following an experience of 10/01/2023 by A A. *

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  Answer by scubastore.com

  

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  Dear Ekrem , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  Great comma, prompt delivery, well packaged.

  Review of 21/01/2023, following an experience of 10/01/2023 by A A. *

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  Answer by scubastore.com

  

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  Dear Christine , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  Got myself a bargain and it arrived promptly 👍

  Review of 17/01/2023, following an experience of 05/01/2023 by A A. *

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  Answer by scubastore.com

  

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  Dear simon , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  The things I wanted was on stock. Fast delivery and good information about the devery with GLS. Perfect :-)

  Review of 15/01/2023, following an experience of 04/01/2023 by A A. *

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  Dear Carl Frederik , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  Good price and quick.

  Review of 15/01/2023, following an experience of 04/01/2023 by A A. *

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  Answer by scubastore.com

  

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  Dear Peter , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  European based so don't expect super fast delivery. That said, great selection of many sporting goods and really competitive prices. Used several times and every time happy.

  Review of 10/01/2023, following an experience of 30/12/2022 by A A. *

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  Answer by scubastore.com

  

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  Dear Steve , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 3 / 5

  

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  Great offering and pricing, poor delivery (certainly longer than presented)

  Review of 07/01/2023, following an experience of 28/12/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Hello Ayelet, We are sorry for your comments, we did not intend to delay your order and take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, which is why our delivery dates are estimates and not exact. Your comments will be taken into account for continuous improvement. Regards

• 5 / 5

  

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  Very quick posting, no fuss

  Review of 07/01/2023, following an experience of 28/12/2022 by A A. *

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  Answer by scubastore.com

  

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  Dear Karen , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  Prompt delivery and good equipment

  Review of 07/01/2023, following an experience of 28/12/2022 by A A. *

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  Answer by scubastore.com

  

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  Dear Gregory , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  Excellent service Prompt

  Review of 03/01/2023, following an experience of 22/12/2022 by A A. *

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  Answer by scubastore.com

  

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  Dear Andrew , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  great service

  Review of 30/12/2022, following an experience of 19/12/2022 by A A. *

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  Dear Grzegorz , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  Excellent service and product's

  Review of 26/12/2022, following an experience of 14/12/2022 by A A. *

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  Answer by scubastore.com

  

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  Dear E. , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  Answer by scubastore.com

  

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  Dear Grzegorz , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

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• 5 / 5

  

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  Have used them a lot, good products and support if you have a problem Will be using again for my next orders

  Review of 17/12/2022, following an experience of 29/11/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  Reliable online shopping and speedy delivery of diving items difficult to get in your own country. I will order again based on experiences

  Review of 16/12/2022, following an experience of 09/12/2022 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Part ordered arrived in a timely way well packed but lacked any instructions or documentation hence only 4 stars...

  Review of 13/12/2022, following an experience of 01/12/2022 by A A. *

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  Answer by scubastore.com

  

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  Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  Delivered excactly like prommissed. An excellent product, good priced. Order 1 size bigger indeed!

  Review of 12/12/2022, following an experience of 06/12/2022 by A A. *

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  Answer by scubastore.com

  

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  Dear Ian , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  Great service as normal, have used them regularly.

  Review of 11/12/2022, following an experience of 30/11/2022 by A A. *

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  Dear Gary , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  Answer by scubastore.com

  

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  Dear Maarten , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

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• 5 / 5

  

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  Excellent Fast service Very Competitive pricing too. Highly Recommended.

  Review of 08/12/2022, following an experience of 27/11/2022 by A A. *

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• 5 / 5

  

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  Great service from start to finish. I saw it I bought it. It got delivered simple.

  Review of 07/12/2022, following an experience of 26/11/2022 by A A. *

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  Answer by scubastore.com

  

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  Dear j , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  A good price and it turned up on time.

  Review of 07/12/2022, following an experience of 26/11/2022 by A A. *

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  Answer by scubastore.com

  

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  Dear Suzanne , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  Answer by scubastore.com

  

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  Dear richard , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

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• 5 / 5

  

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  Excellent fast delivery and quality product!

  Review of 07/12/2022, following an experience of 26/11/2022 by A A. *

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  Answer by scubastore.com

  

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  Dear Paul , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Packaged well and arrived in good time.

  Review of 01/12/2022, following an experience of 20/11/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Excellent service, delivery was quicker than stated and good informed updates.Would definitely use again and recommend.

  Review of 30/11/2022, following an experience of 18/11/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Debbie , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 4 / 5

  

  Edit Flag

  The delivery took longer than I anticipated but that was fine. I can't comment on the items as they are a present

  Review of 29/11/2022, following an experience of 17/11/2022 by A A. *

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  Answer by scubastore.com

  

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  Dear Sandra , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  Answer by scubastore.com

  

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  Dear simon , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  Answer by A A

  

  Flag

  Thank you

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• 4 / 5

  

  Edit Flag

  Great item, wish it could be delivered quicker, but understand as in spain and I am uk.

  Review of 24/11/2022, following an experience of 15/11/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear David , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Excellent product and service thank you.

  Review of 21/11/2022, following an experience of 28/10/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Szabolcs , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  good product. quick delivery.

  Review of 21/11/2022, following an experience of 01/11/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Good price and delivery only took 5days to reach the U.K. from order to received which in the days of brexit is extremely efficient. The inflator valve was exactly what I ordered and works as it should.

  Review of 21/11/2022, following an experience of 28/10/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Mark , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  item ordered arrived promptly and efficiently

  Review of 21/11/2022, following an experience of 06/11/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear patricia , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 1 / 5

  

  Edit Flag

  Sadly, it has been a month and I've still not received my refund for an item that I was advised to refuse delivery as they were unable to cancel my order. They have acknowledged that their transport team is returning the item but will not refund me my money one month later. Super unhappy.

  Review of 21/11/2022, following an experience of 05/10/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Hello Karen, We are very sorry to hear that you rated our service as not meeting your expectations. Please be assured that the experience of our customers is very important to us which is why we have verified your case and identified the issue. A refund has just been issued, you will receive the corresponding amount within the next few days. We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Please accept our sincerest apologies. Kind regards

• 5 / 5

  

  Edit Flag

  Snabba leveranser och bra kvalitet

  Review of 06/11/2022, following an experience of 26/10/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  great service , very happy to use again.

  Review of 05/11/2022, following an experience of 24/10/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Tony , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  Answer by A A

  

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  Hi , I did leave this feedback review but sadley you have my name wrong, I am not called Tony.

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• 5 / 5

  

  Edit Flag

  All went smoothly! Good shop!!

  Review of 04/11/2022, following an experience of 24/10/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Maria , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  Answer by scubastore.com

  

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  Dear Tadej , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

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• 5 / 5

  

  Edit Flag

  Awesome customer service, will be recommending and using you again

  Review of 04/11/2022, following an experience of 23/10/2022 by A A. *

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  Answer by scubastore.com

  

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  Dear michael , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Cheep delivery cost, good quality shop, no problems with buying online.

  Review of 04/11/2022, following an experience of 24/10/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear stuart , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Fast delivery. Very happy with the mask, fits perfectly.

  Review of 02/11/2022, following an experience of 22/10/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Excellent customer service would highly recommend

  Review of 01/11/2022, following an experience of 21/10/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Colin , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Great service

  Review of 01/11/2022, following an experience of 21/10/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear John , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Best

  Review of 30/10/2022, following an experience of 19/10/2022 by A A. *

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  Answer by scubastore.com

  

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  Dear Christopher , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Excellent service and delivered on time.

  Review of 30/10/2022, following an experience of 19/10/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Neil , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Very good communication - fast delivery - goods as promised - low price

  Review of 29/10/2022, following an experience of 18/10/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Sune , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  Answer by scubastore.com

  

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  Dear Zeljko , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

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• 5 / 5

  

  Edit Flag

  All good.

  Review of 28/10/2022, following an experience of 17/10/2022 by A A. *

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  Answer by scubastore.com

  

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  Dear Sune , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  fantastic selection of gear, the delivery time is good but could be a little quicker. My items all arrived safely and were exactly what the description said. Overall a great experience and I will use them again.

  Review of 26/10/2022, following an experience of 15/10/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Flemming , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  best price , nice shop

  Review of 25/10/2022, following an experience of 17/10/2022 by A A. *

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  Answer by scubastore.com

  

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  Dear Gary , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Very good shop to deal with.. Competitive prices and pretty quick delivery to UK from Spain. Order was correct and everything fitted.. My package sat in Netherlands for 4 days with no updates on the tracking but it got here after 10 days 😉🙂

  Review of 21/10/2022, following an experience of 10/10/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Fritz , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 4 / 5

  

  Edit Flag

  Package was little slobby, but everything delivered fine, box was to big and the lead was just floating in the box, next time use smaller box or just package better not put over all the items, its shipping they not use with care sometimes

  Review of 21/10/2022, following an experience of 10/10/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Edward , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  Answer by scubastore.com

  

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  Dear Carl , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

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• 5 / 5

  

  Edit Flag

  Great

  Review of 15/10/2022, following an experience of 04/10/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Hyvät tuotteet. Juuri semmoisia, kuin kuvauksissa mainittiin. Tulivat postiin reilussa viikossa. Olen tyytyväinen ostoksiini. Suosittelen!

  Review of 14/10/2022, following an experience of 03/10/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Hyvä asiakas, Kiitos, että jaoit kokemuksesi kanssamme. Tällainen palaute auttaa meitä parantamaan palveluitamme. Hauskaa päivän jatkoa, Kiitokset ja terveiset

• 5 / 5

  

  Edit Flag

  Great bit of kit, very good price and delivered in 5 days, what great service

  Review of 14/10/2022, following an experience of 02/10/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

  Flag

  Dear Nikky , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  Answer by scubastore.com

  

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  Dear Marin , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

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• 5 / 5

  

  Edit Flag

  Good proces and fast delivery

  Review of 14/10/2022, following an experience of 02/10/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Nikky , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  All good thanks

  Review of 13/10/2022, following an experience of 02/10/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Flemming , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Kom til aftalt tid, virkelig godt produkt til pengene. 😀😀😀

  Review of 12/10/2022, following an experience of 30/09/2022 by A A. *

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  Answer by scubastore.com

  

  Flag

  Kære kunde, Tak fordi du tog dig tid til at dele din oplevelse med os. Feedback som denne hjælper os med at forbedre vores tjenester. Hav en god dag, Tak og hilsen

• 5 / 5

  

  Edit Flag

  I ordered a new hose this was delivered on time a very good quality hose for my bcd I found your service and communication excellent will use again thanks

  Review of 12/10/2022, following an experience of 01/10/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Stuart , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  Answer by A A

  

  Flag

  Thanks for the email will be using your service again

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• 4 / 5

  

  Edit Flag

  Item well packed. Payed extra for fast delivery and they did not post until the day it should of arrived. Arrived 4 day after origanal date.

  Review of 11/10/2022, following an experience of 29/09/2022 by A A. *

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  Answer by scubastore.com

  

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  Dear Andrew , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 4 / 5

  

  Edit Flag

  Lots of great products with low prices, fast delivery and a good return policy. The only reason why I gave 4/5 stars is the fact that I received the wrong product twice in a row.

  Review of 11/10/2022, following an experience of 29/09/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Michael , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Smooth, easy and good.

  Review of 08/10/2022, following an experience of 27/09/2022 by A A. *

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  Answer by scubastore.com

  

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  Dear Luka , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Good shop with good prices. When there is a problem with the goods, it can be solved. The store communicates and suggests good solutions.

  Review of 07/10/2022, following an experience of 15/09/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Jaroslav , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  Answer by scubastore.com

  

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  Dear Daren , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

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• 4 / 5

  

  Edit Flag

  Exactly as described. Postage a little longer but worth waiting to save money.

  Review of 07/10/2022, following an experience of 16/09/2022 by A A. *

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  Answer by scubastore.com

  

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  Dear Jaroslav , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 4 / 5

  

  Edit Flag

  Good !

  Review of 07/10/2022, following an experience of 15/09/2022 by A A. *

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  Answer by scubastore.com

  

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  Dear Razvan , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  Answer by scubastore.com

  

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  Dear Kirsten , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

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• 5 / 5

  

  Edit Flag

  fantastic service, fantastic price fantastic quality delivery so fast considering their route, 2 days early

  Review of 07/10/2022, following an experience of 25/09/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Anders , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Very easy order process, good prices and very quick delivery. Would highly recommend.

  Review of 07/10/2022, following an experience of 21/09/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Gillian , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  Answer by scubastore.com

  

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  Dear Daren , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

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• 5 / 5

  

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  Everything was delivered as ordered without delay.

  Review of 07/10/2022, following an experience of 10/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Perfect and fast service.

  Review of 07/10/2022, following an experience of 15/09/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Bryan , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  I purchased an item beginning of the year and due to the service quality I’ve gone onto order more from the store and repeatedly has been excellent quality

  Review of 27/09/2022, following an experience of 06/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent delivery time/service looks good quality as a novice I’ll let u know if I drown

  Review of 27/09/2022, following an experience of 08/09/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Alan , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  Answer by scubastore.com

  

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  Dear Peter , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

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• 5 / 5

  

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  liked the feel quality and the scuba tube so easy to breathe trough. not used yet but it looks good!

  Review of 27/09/2022, following an experience of 10/09/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Victor WC , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  Prices good and quick 🚚 international

  Review of 27/09/2022, following an experience of 13/09/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  Item quickly and well packaged, thank you

  Review of 27/09/2022, following an experience of 04/09/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Nikola , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  Fast and reliable

  Review of 27/09/2022, following an experience of 07/09/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Barry , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 1 / 5

  

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  First time I used the wet suit it ripped open along the zipper. no support from the supplier what so ever Very unsatisfying - feel fooled

  Review of 27/09/2022, following an experience of 02/09/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Hello Dorrit, We truly regret the inconvenience caused. In case you have received a wrong or defective product, you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent, the product does not agree with the picture) If you have any further questions, please contact our customer service team by sending an email to support@tradeinn.com Best wishes

• 5 / 5

  

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  Good item and quick deliver.

  Review of 27/09/2022, following an experience of 10/09/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Gasper , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  Appart from the obvious errors in auto translate, everything works accurately and smoothly.

  Review of 13/09/2022, following an experience of 31/08/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Nick , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 3 / 5

  

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  Once again my Order was delayed because some of the items were out of stock, which they inform you about on the order status several days later… and only then can you remove the items from the cart.

  Review of 12/09/2022, following an experience of 03/09/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Hello Villads, We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the problem, we have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. Thanks a lot.

• 5 / 5

  

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  Great service , quick delivery.

  Review of 11/09/2022, following an experience of 31/08/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Anthony , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  Answer by scubastore.com

  

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  Dear Nikolaos , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

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• 5 / 5

  

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  Great products, sales and service are very good, I only wish they were closer to visit, definitely my first choice , highly recommend this company

  Review of 10/09/2022, following an experience of 31/08/2022 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Although delivery took a while everything arrived without hassle. Nothing broken. Site could use a touch up to become more user friendly

  Review of 10/09/2022, following an experience of 26/08/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Gustav , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  Answer by scubastore.com

  

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  Dear Paul , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

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• 5 / 5

  

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  Great efficient service

  Review of 09/09/2022, following an experience of 27/08/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Gustav , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  Very comfortable to wear. Very clear and no misting

  Review of 08/09/2022, following an experience of 27/08/2022 by A A. *

  *Pseudonymized data at the request of the author

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  Dear Thomas , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  Easy to navigate and well laid out

  Review of 08/09/2022, following an experience of 28/08/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Kay , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  I use scubastore regularly and absolutely love the shop. Quick delivery to the UK and great prices.

  Review of 07/09/2022, following an experience of 29/08/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Bernadette , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 4 / 5

  

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  Good service and delivery, however disappointed that a small item was delivered in a very large plastic bag.

  Review of 06/09/2022, following an experience of 26/08/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear George , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

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