Customer reviews for diveinn.com

Customer reviews

• 5 / 5

  

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  Simple order process, efficient delivery and good quality equipment

  Review of 04/10/2023, following an experience of 23/09/2023 by A A. *

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  Answer by scubastore.com

  

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  Dear Paul , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 4 / 5

  

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  Order almost exactly right

  Review of 03/10/2023, following an experience of 23/09/2023 by A A. *

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  Answer by scubastore.com

  

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  Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  Excellent delivery service.

  Review of 02/10/2023, following an experience of 21/09/2023 by A A. *

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  Answer by scubastore.com

  

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  Dear Philip , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  Always great place to buy:)

  Review of 30/09/2023, following an experience of 18/09/2023 by A A. *

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  Dear Niels , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  Fast shipping. The product is good.

  Review of 30/09/2023, following an experience of 18/09/2023 by A A. *

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  Answer by scubastore.com

  

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  Dear Zsolt , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  Simply great service

  Review of 29/09/2023, following an experience of 18/09/2023 by A A. *

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  Answer by scubastore.com

  

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  Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  This is by now my go to shop for almost all freediving and spearfishing gear. Good selection, competitive prices and items delivered as specified. Highly recommended.

  Review of 27/09/2023, following an experience of 13/09/2023 by A A. *

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  Dear Bojan , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  Quick delivery, good prices

  Review of 27/09/2023, following an experience of 02/09/2023 by A A. *

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  Answer by scubastore.com

  

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  Dear David , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  Good stock of gear and excellent delivery service, quick.

  Review of 25/09/2023, following an experience of 14/09/2023 by A A. *

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  Dear MICHAEL , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  Excellent quality,competitive prices, excellent communication throughout delivery. Very happy.

  Review of 24/09/2023, following an experience of 13/09/2023 by A A. *

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  Dear mrs danielle guy , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  Great webshop and good prices. Quality products.

  Review of 23/09/2023, following an experience of 12/09/2023 by A A. *

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  Answer by scubastore.com

  

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  Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  Excellent

  Review of 23/09/2023, following an experience of 12/09/2023 by A A. *

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  Dear Dusan , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 4 / 5

  

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  Everything was fine thanks.

  Review of 23/09/2023, following an experience of 15/09/2023 by A A. *

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  Answer by scubastore.com

  

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  Dear Philip , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  Goods always arrived, all the diving set of my own on Scuba store purchased, size chart is always correct, and the super price...what do you need more....yes also product exchange service is good (neopren suit inside bit damaged from other person to try it on with a wrist watch on)

  Review of 22/09/2023, following an experience of 11/09/2023 by A A. *

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  Dear Vaclav , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  Everything is perfect. Thank you very much.

  Review of 22/09/2023, following an experience of 06/09/2023 by A A. *

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  Answer by scubastore.com

  

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  Dear István , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  Excellent service - simple ordering process, prompt delivery, kept me informed at all stages of the status of my order

  Review of 22/09/2023, following an experience of 13/09/2023 by A A. *

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  Answer by scubastore.com

  

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  Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  Very good. Quality goods, arrived on time, well packed and in good order. I cannot fault them.

  Review of 20/09/2023, following an experience of 28/08/2023 by A A. *

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  Answer by scubastore.com

  

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  Dear Jason , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  Great prices

  Review of 20/09/2023, following an experience of 09/09/2023 by A A. *

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  Answer by scubastore.com

  

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  Dear andrea vanni , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  Ordered and delivered inside a week, great company will definitely use again

  Review of 20/09/2023, following an experience of 02/09/2023 by A A. *

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  Answer by scubastore.com

  

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  Dear Patrick , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  Great scuba gear, Top notch

  Review of 20/09/2023, following an experience of 03/09/2023 by A A. *

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  Answer by scubastore.com

  

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  Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  good product, and delivered ahead off time

  Review of 20/09/2023, following an experience of 30/08/2023 by A A. *

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  Answer by scubastore.com

  

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  Dear Peter , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  Perfect shop. Thank you:)

  Review of 20/09/2023, following an experience of 07/09/2023 by A A. *

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  Answer by scubastore.com

  

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  Dear Martina , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  The best service I could ask for

  Review of 20/09/2023, following an experience of 02/09/2023 by A A. *

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  Answer by scubastore.com

  

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  Dear Vlastimil , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  1st rate

  Review of 20/09/2023, following an experience of 08/09/2023 by A A. *

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  Answer by scubastore.com

  

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  Dear jt sheran , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 2 / 5

  

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  Had to return 2 sets of fins at my expense, 3rd set should be 39 -41 yet still to big for my size 42 feet.. even with a 5mm neoprene sock, sizes are all over the place… are these genuine products?

  Review of 20/09/2023, following an experience of 26/08/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Hello Greg, We truly regret the inconvenience caused. In case you have received a wrong product, you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the product does not agree with the picture/size guide etc.) However, all our products are genuine and created according to the indications of the manufacturer: CRESSI Thor EBS Diving Fins Black / Yellow EU 39-41 ABE 151039 8022983138749 THOR EBS Amarillo S/M https://www.cressi.es/Aleta-THOR-EBS file:///C:/Users/usuari/Downloads/TABLA DE TALLAS ALETAS REGULABLES.pdf If you have any further questions, please contact our customer service team by sending an email to support@tradeinn.com Best wishes

• 5 / 5

  

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  All clear and transparent. Package came nicely protected (even too much! :) )

  Review of 20/09/2023, following an experience of 26/08/2023 by A A. *

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  Dear Eduard , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  Answer by A A

  

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  Unfortunately, after it arrived I realised that it does NOT FIT the original Salvimar HERO 95 speargun that is fitted with original Salvimar horizontal roller that comes with the gun. :( I almost broke the roller trying to fit it. I had to remove the part that holds roller to the gun to try to squeeze camera holder and even then wasn't properly fitted. Unfortunately, this does not seem as valid camera holder for this gun, and it is holder was quite pricey.

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• 5 / 5

  

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  On of the greatest shops ever. Keep going 💪

  Review of 20/09/2023, following an experience of 29/08/2023 by A A. *

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  Answer by scubastore.com

  

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  Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  Answer by A A

  

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  I can appreciate good work.

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• 5 / 5

  

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  All OK, thank You

  Review of 20/09/2023, following an experience of 26/08/2023 by A A. *

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  Answer by scubastore.com

  

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  Dear Mateusz , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  First time using Diveinn and I was not disappointed. Not only was the regs set I wanted far cheaper than anywhere else I looked, but also the transaction was efficiently dealt with. Ordered on 21.8.2023 delivered from Spain to UK 29.8.2023. Comms were excellent and tracking details spot on. Delivery would have been within 7 days if it wasn't for August bank holiday in UK. Would definitely recommend Diveinn based on my experience.

  Review of 15/09/2023, following an experience of 22/08/2023 by A A. *

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  Answer by scubastore.com

  

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  Dear Paul , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  Fin straps arrived on time. Exactly what I wanted

  Review of 15/09/2023, following an experience of 25/08/2023 by A A. *

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  Dear Tim Gledhill , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  Πολλοί καλοί εξυπηρέτηση

  Review of 15/09/2023, following an experience of 25/08/2023 by A A. *

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  Answer by scubastore.com

  

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  Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  Fast and reliable service. In touch all the way. Will be using again for sure.

  Review of 15/09/2023, following an experience of 23/08/2023 by A A. *

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  Answer by scubastore.com

  

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  Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 1 / 5

  

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  Slightly cheaper than other places but not worth it, customer service is no good, isn't going to work out cost effective to return something.

  Review of 15/09/2023, following an experience of 21/08/2023 by A A. *

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  Answer by scubastore.com

  

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  Hello Brad, Thank you for taking the time to share your comments about your experience with us. This type of feedback allows us to identify what we are doing well and in which aspects we need to have a look at to improve our customers' experience. However, we are aware of the return costs and continually reflect on them, but we have deliberately decided to charge for returns to avoid excessive returns and thus reduce transport and environmental impacts. Free returns are only offered if an incorrect, defective, incomplete or different item from what is published on our website has been delivered. Feel free to contact our customer service team by sending an email to support@tradeinn.com if you have any concerns or comments. Thanks and best regards

• 5 / 5

  

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  Excelent

  Review of 15/09/2023, following an experience of 24/08/2023 by A A. *

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  Dear Banica , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  navigation on site easy, prices good, delivery good , packet ariverd in good condition, products inside was ok no damage

  Review of 15/09/2023, following an experience of 22/08/2023 by A A. *

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  Dear Cristian , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  Very good jacket made well thank youj

  Review of 15/09/2023, following an experience of 23/08/2023 by A A. *

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  Answer by scubastore.com

  

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  Dear Shirley , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

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  Great assortment, good pricing and quick delivery... just the way it should be

  Review of 29/08/2023, following an experience of 18/08/2023 by A A. *

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  Answer by scubastore.com

  

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  Dear jeroen , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 3 / 5

  

  Edit Flag

  Delivery dates are a pure fiction. All the orders are significantly delayed. You don't answer questions about products. I'm waiting 2 months for your answers.

  Review of 28/08/2023, following an experience of 20/08/2023 by A A. *

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  Answer by scubastore.com

  

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  Dear Piotr, We are very sorry to hear that you rated our service as not meeting your expectations. Please be assured that the experience of our customers is very important to us which is why we have verified your case and identified the issue. It may get down to an unexpected interruption in the supply chain at times, so that the shipping information changes. Please keep in mind that in this case you can change, add/remove items in your order or cancel the entire order from your account if you no longer wish to wait for an item that is temporarily not available or experiencing a delay. 317080 DIVE RITE Hose Clip Retainer Black One Size Unfortunately, we can only pass on the stated delivery times we receive from our suppliers to our customers. Otherwise, you will receive an email as soon as your order is shipped with the tracking number of the carrier and your invoice. We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Please accept our sincerest apologies for any inconvenience caused. Kind regards

• 5 / 5

  

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  Large site, so you have to be specific, quality products at a competitive price, excellent information flow regarding delivery.

  Review of 27/08/2023, following an experience of 16/08/2023 by A A. *

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  Answer by scubastore.com

  

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  Dear Oliver , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 3 / 5

  

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  Purchased products were excellent 👍 However the DHL delivery very poor I was charged € 60 for express delivery to Greece Halkidiki and the package arrived 10 days after DHL label was created !! This is not acceptable 😞 !!

  Review of 26/08/2023, following an experience of 15/08/2023 by A A. *

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  Answer by scubastore.com

  

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  Hello Ivan, We are sorry for your comments, we did not intend to delay your order and take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, which is why our delivery dates are estimates and not exact. https://mydhl.express.dhl/es/es/tracking.html#/results?id=4024957705&brand=DHL Your comments will be taken into account for continuous improvement. Kind regards

• 5 / 5

  

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  Very fast

  Review of 25/08/2023, following an experience of 17/08/2023 by A A. *

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  Answer by scubastore.com

  

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  Dear Jaroslav , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Best price I could find by a distance. Arrived in good time.

  Review of 29/05/2023, following an experience of 08/05/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear alastair , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 3 / 5

  

  Edit Flag

  I would like to say that we received the product and it’s a great looking dive computer. What I would say is it took a lot longer than expected and the tracking app is not very good either. I appreciate that there’s delays with bank holidays etc. But be honest and tell people when it’s really due to arrive. I ordered it for my sons Birthday !!! It arrived days later!!!! However I would use the company again but only if I was needing the product in a hurry.

  Review of 29/05/2023, following an experience of 04/05/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Hello , We are sorry for your comments, we did not intend to delay your order and take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, which is why our delivery dates are estimates and not exact. Your comments will be taken into account for continuous improvement. We apologize for the inconvenience caused. Yours, sincerely

  Answer by A A

  

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  No problem thank you for your reply!!!!!

  Answer by scubastore.com

  

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  You're welcome, our apologies again!! Best regards

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• 5 / 5

  

  Edit Flag

  While many sites sell you the dive computer as if it's available in stock, and then tell you that you have to wait for 30-45 days, scubastore.com delivered the same computer in a matter of days.

  Review of 29/05/2023, following an experience of 04/05/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Onur , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  The package was received on time and as ordered. 5 stars

  Review of 25/05/2023, following an experience of 02/05/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear thomas , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  I haven’t used the masks yet but I have tried them on. The only thing which concerns me is how hard it is to fix the snorkel onto the mask. The mechanism seems very brittle.

  Review of 25/05/2023, following an experience of 02/05/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Caroline , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  *****

  Review of 25/05/2023, following an experience of 30/04/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  perfect service thankyou

  Review of 07/05/2023, following an experience of 28/04/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear spencer , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Great product, delivered on time. Many thanks

  Review of 05/05/2023, following an experience of 24/04/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Ruth , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Everything was spot on from ordering to receiving

  Review of 02/05/2023, following an experience of 20/04/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear karen , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  I don't usually buy brand new scuba but the two times I have (two sets of regulators) I've used scubastore. Yes I trust them, competitive prices and so far, reliable delivery. All good

  Review of 01/05/2023, following an experience of 21/04/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear David , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 3 / 5

  

  Edit Flag

  It does work as advertised however because there is a larger bubble of air in front of your face it creates too much buoyancy and tilts your neck back at an uncomfortable angle. If you are floating in a rock pool this may be the mask for you if you are swimming more than 300m then I would give it a miss.

  Review of 30/04/2023, following an experience of 18/04/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Richard, We appreciate the purchase made and the time taken to leave us a review. Your opinion is very important to us. Thank you, have a great day! Regards,

• 5 / 5

  

  Edit Flag

  Googled this item after reading about the need to test SCUBA gear from time to time and found this store to be cheapest. The gauge looks good quality and delivery was prompt.

  Review of 29/04/2023, following an experience of 17/04/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Matt , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Good company. Value for money on 1000s of products & brands. Normally best price. Standard shipping within 10 days to UK.

  Review of 28/04/2023, following an experience of 16/04/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear David , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  I've bought the majority of my scuba gear from this site, from my experience the quality and value of the products have been outstanding. Even when I purchased the wrong depth gauge there was no issues with returning it. I would recommend Diveinn to anybody thinking about getting into scuba diving or upgrading their gear because of the cashback system they have, their general quick delivery, the value of the products you get for your money to me feels like both the cheapest and the best though they also have a range of more high-tech gear i'll likely upgrade to at some point. I will likely remain a customer to them for a long time as i've been very pleased with the whole experience shopping here

  Review of 24/04/2023, following an experience of 13/04/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Matthew , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Excellent

  Review of 24/04/2023, following an experience of 13/04/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Cortex , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Great!

  Review of 24/04/2023, following an experience of 13/04/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Darren , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Site is super,delivery also,just missing detail manual for saec partner

  Review of 23/04/2023, following an experience of 12/04/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Nikola , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Great selection, prices and fast delivery.

  Review of 22/04/2023, following an experience of 11/04/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Matt , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 4 / 5

  

  Edit Flag

  Product arrived a few days later than expected but in good condition and well worth it for the price

  Review of 19/04/2023, following an experience of 08/04/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Anuj , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Благодарю за быстрый и качественно доставленный заказ.

  Review of 16/04/2023, following an experience of 04/04/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 4 / 5

  

  Edit Flag

  Products of good quality, haven't had the opportunity to test them yet, but from trusted brands. Delivery was a lot slower than expected.

  Review of 14/04/2023, following an experience of 26/03/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Katie , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Worked perfectly according to expectations.

  Review of 12/04/2023, following an experience of 29/03/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Marcus , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Very efficient

  Review of 10/04/2023, following an experience of 30/03/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear MICHAEL , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Very good for all spearfishing needs

  Review of 10/04/2023, following an experience of 31/03/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Dana , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  Answer by A A

  

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  Your welcome … highly recommend your site… have a blessed day 🙏🏽

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• 5 / 5

  

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  first class

  Review of 09/04/2023, following an experience of 28/03/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear leslie , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Brilliant store, I’m very satisfied with all my orders right across the range. The delivery is never late and products are second to none. 100%

  Review of 09/04/2023, following an experience of 29/03/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear John , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  The whole buying process was great (simple, fast, good price). The wetsuit I bought is very good and warm, but the hood is way to tight and squeezes my head too much. I also wish there were models for people with not so atheltic body. I'm not thin (but not very fat either) and I bought M instead of S to avoid the belly part of the wetsuit being too tight. Now sleeves and the "pants" part are too long which I kind of expected but like I said, I wish there were other size options.

  Review of 08/04/2023, following an experience of 12/02/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Barbara , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Very good, very fast

  Review of 08/04/2023, following an experience of 28/03/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Zbignbiew , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Ored was fast placed. Delivery came on time and in good quality.

  Review of 08/04/2023, following an experience of 27/03/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Ale , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Best online scuba store. A lot of offer and good prices. Sometime delivery bit long but it is worth to wait. Keep on going.

  Review of 08/04/2023, following an experience of 31/03/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Mirja , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Hello I came into possession of the ordered products, and I appreciate the way in which they were delivered. For this and for the way in which the Diveinn website is organized, offering clear and detailed information about the products you sell, I have awarded five stars. But, I would like you to clarify a problem for me. On the website in the Frequently Asked Questions chapter to the question: "How can I assure your products are authentic?", your answer is: ''As an official dealer of each brand we sell, all our offered items are covered by a 2-year manufacturer's warranty. All products sold on our website are genuine. We only trade with reputable manufacturers who provide the highest quality of products. We do not sell fake, counterfeit, or replica goods''. And now, my problem - Of the four products ordered with Order: 37789942 /26-03-2023 two are made in China namely CRESSI Ipannema Polarized Sunglasses Silver Mirror One Size and SEACSUB Libera Snorkeling Mask Black / Lime L-XL. In this sense, I would ask you to be kind enough to clarify this situation for me. Thank you

  Review of 07/04/2023, following an experience of 28/03/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  PRICES VERY ATTRACTIVE DELIVERY GOOD ALTHOUGH QUITE EXPENSIVE VARIETY ABSOLUTELY GREAT

  Review of 05/04/2023, following an experience of 25/03/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear VASILEIOS , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  Answer by A A

  

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  ΤΗΑΝΚ ΥΟU

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• 5 / 5

  

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  Delivery fast

  Review of 05/04/2023, following an experience of 23/03/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Petar , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Just as advertised, great price and prompt delivery. Comms excellent.

  Review of 02/04/2023, following an experience of 19/03/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Andrew , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Product was receive in great condition and delivered well on time BCD fit perfect great product and great service from website to delivery up date emails on delivery progress where very helpful

  Review of 02/04/2023, following an experience of 13/03/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Andrew , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Always fast efficient service and quality products.

  Review of 02/04/2023, following an experience of 21/03/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Debra , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  impeccable service !

  Review of 02/04/2023, following an experience of 22/03/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear OPRUTI , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Really good prices and fairly quick delivery despite the long distance. Good job.

  Review of 02/04/2023, following an experience of 19/03/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Panagiotis , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Excellent quality product which arrived on time and is exactly what we wanted

  Review of 02/04/2023, following an experience of 22/03/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Kathryn , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 4 / 5

  

  Edit Flag

  A good range & a competitive price. The only slight drawback is as the item was despatched from mainland Europe delivery time was longer than buying from a UK based seller. However it was not unreasonable.

  Review of 02/04/2023, following an experience of 22/03/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Barry , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 2 / 5

  

  Edit Flag

  Even when it says they have the item in stock, its not true. The delivery times is always way way longer. Everything else is fine but the delivery times really sucks.

  Review of 02/04/2023, following an experience of 08/03/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Hello Martin, We are sorry for your comments, we did not intend to delay your order and take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, which is why our delivery dates are estimates and not exact. Your comments will be taken into account for continuous improvement. Best regards

• 5 / 5

  

  Edit Flag

  Good price. Good service. Good delivery. All goooood. Even for the small stuff. I will come back

  Review of 02/04/2023, following an experience of 09/03/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Joep , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Scuba mask/snorkel and fines were delivered within the expected timescales. Items were well packed and arrived in good condition. Am a happy customer!

  Review of 02/04/2023, following an experience of 14/03/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear James , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 1 / 5

  

  Edit Flag

  The delivery leadtimes quoted on the website are not accurate, consequently my fins did not arrive until after I had left for my holiday!!

  Review of 01/04/2023, following an experience of 06/03/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Hello Alexandra, We truly regret the inconvenience caused. In case you have received a wrong product or the delay of the delivery was very long you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent, the product does not agree with the picture) If you have any further questions, please contact our customer service team by sending an email to support@tradeinn.com Best wishes

  Answer by A A

  

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  Did you actually READ my review?? This generic response perfectly demonstrates your lack of care for your customers.

  Answer by scubastore.com

  

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  Hello Alexandra, We truly regret the inconvenience caused, please note that this is NOT a generic response. In case you have received a wrong product or the DELAY of the delivery was very long you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems RELATED to the order you received. Best regards

  Answer by A A

  

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  If it's not a generic reply, why the repeated references to points that are not relevant, such as it being a wrong product?? And at nowhere have you addressed the problem I DID raise.

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• 5 / 5

  

  Edit Flag

  Very helpful, fast shipping, a pleasure to deal with.

  Review of 01/04/2023, following an experience of 06/03/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Mike , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 1 / 5

  

  Edit Flag

  The package was open. At home I find there that are missing the fishing spoons:( Maybe due to transport company, but the package was realy badly packaged.

  Review of 27/03/2023, following an experience of 02/03/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

  Flag

  Hello Martin, We truly regret the inconvenience caused. In case you have received an erroneous, damaged or incomplete product, you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent, the product does not agree with the picture) If you have any further questions, please contact our customer service team by sending an email to support@tradeinn.com Best wishes

• 5 / 5

  

  Edit Flag

  Super

  Review of 27/03/2023, following an experience of 04/03/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Pavel , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  fast and precise service. strongly recommended

  Review of 11/03/2023, following an experience of 26/02/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Christos , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Always very good expirience

  Review of 09/03/2023, following an experience of 26/02/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Stig , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 4 / 5

  

  Edit Flag

  I ordered this wetsuit not realising it had to come from Spain but was delivered in about a week and fits perfectly

  Review of 05/03/2023, following an experience of 21/02/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Barry , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  My first place to visit when purchasing scuba gear is diveINN, the prices are always low, and delivery to the uk only taking a few days. They’ve never let me down yet

  Review of 05/03/2023, following an experience of 19/02/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear sean , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  very good

  Review of 01/03/2023, following an experience of 17/02/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Michal , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Really please with the service and happy with my product. quick delivery as well

  Review of 28/02/2023, following an experience of 16/02/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Richard , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Finding what I was after was easy (mask with go pro fitting) delivery was as described and packaged very well quality service

  Review of 28/02/2023, following an experience of 17/02/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Ian , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Great product, very happy. 5⭐️

  Review of 24/02/2023, following an experience of 13/02/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Adrian , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  fast shipping and delivery.

  Review of 24/02/2023, following an experience of 12/02/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Ivan , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Good communication, product arrived promptly.

  Review of 21/02/2023, following an experience of 10/02/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Stephanie , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Great product I do recommend Cressi products. Delivery bit slow allow bit more time for you order to arrive as it’s coming from Spain otherwise great service. I would definitely buy again from scubastore.com.

  Review of 18/02/2023, following an experience of 09/02/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Mehmet , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

• 5 / 5

  

  Edit Flag

  Excellent service all round, will defenitley shop here again.

  Review of 17/02/2023, following an experience of 04/02/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by scubastore.com

  

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  Dear Gareth , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

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