Reviews for Ekosport.co.uk

Total: 2 197 reviews since 03/01/2016

Authentic reviews

Because your trust is essential, all reviews undergo a rigorous control procedure, from their collection to their moderation, through to publication, to guarantee maximum reliability. Learn more

4.3

Based on 142 reviews from the last 12 months

  • 74%
  • 8%
  • 4%
  • 2%
  • 11%

icon sparkle Review Summary

The brand is praised for its excellent prices, fast delivery, and quality product range. Customers appreciate the overall good service and value received.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Thanks for your feedback!
Helpful?

icon sparkle Review Summary

The brand is praised for its excellent prices, fast delivery, and quality product range. Customers appreciate the overall good service and value received.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Thanks for your feedback!
Helpful?
Filters
  • 74%
  • 8%
  • 4%
  • 2%
  • 11%

Request to leave a review
  1. 1 Fill in the form
  2. 2 Verified Reviews will verify the information provided
  3. 3 You will receive a review request by email

Invoice or purchase order *

No files to upload

  • A. A.

    17 Feb 2022

    Verified review
    • Collected and verified by Verified Reviews

    Trouble free delivery, exactly as ordered online. No complaints at all. One happy customer.

  • A. A.

    17 Feb 2022

    Verified review
    • Collected and verified by Verified Reviews

    👍👍👍

  • A. A.

    10 Feb 2022

    Verified review
    • Collected and verified by Verified Reviews

    I ordered these boots as a present for my husband at Christmas. I looked at several sites selling these boots but this was the only one with the size available that I was looking for. They are lovely boots and of great quality and my husband assures me that they are really comfortable and needed no breaking in at all. I never fully checked the “small print” where it must’ve said that I would be required to pay customs fees. Now bear in mind that the boots were £245 so they were expensive as it was. On arrival at my home, our postman informed me that I had £102 in customs fees and tax to pay before she could hand over the parcel to me!! I had no choice but to pay. The boots came from France. I regularly order goods from America and the most I have paid is £30-£40 and I have ordered items from a well known company based in Germany twice over the past month and there are no extra “fees” added to what are already expensive items, much like the boots I bought from this site. To say I’m disgusted is an understatement. Are these fees an actual result of Brexit or are they just a rouse to get extra cash from customers who, let’s face it, don’t really have any choice but to pay them. Due to this and this only, I’m not adding any stars to this review which is a pity.

  • A. A.

    26 Jan 2022

    Verified review
    • Collected and verified by Verified Reviews

    Very responsive team. Product received in good time and VAT refund made about 10 days after I provided proof of UK Customs charges. The only thing that let them down was ParcelForce who decided not to use electronic confirmaiton of goods being held so I could pay/receive. Otherwise very happy with service.

  • A. A.

    25 Jan 2022

    Verified review
    • Collected and verified by Verified Reviews

    Order from UK, receive the product without no problem and quick turn around time.

  • A. A.

    25 Jan 2022

    Verified review
    • Collected and verified by Verified Reviews

    Great product, exactly as advertised and delivered in good time.

  • A. A.

    25 Jan 2022

    Verified review
    • Collected and verified by Verified Reviews

    Very good service

  • A. A.

    25 Jan 2022

    Verified review
    • Collected and verified by Verified Reviews

    Accurate description, great price and value for money even with the added tax now into the UK.

  • A. A.

    25 Jan 2022

    Verified review
    • Collected and verified by Verified Reviews

    Fast delivery from France to uk during Christmas time. Fantastic g watch couldn’t buy in uk and they supplied me even cheaper than retail. Perfect

  • A. A.

    25 Jan 2022

    Verified review
    • Collected and verified by Verified Reviews

    Slow to respond in comparison to previous experience

  • A. A.

    22 Jan 2022

    Verified review
    • Collected and verified by Verified Reviews

    the boots were perfect, fit really well. top quality

  • A. A.

    22 Jan 2022

    Verified review
    • Collected and verified by Verified Reviews

    Didn’t mention I would incur import tax on them for uk shipping

  • A. A.

    19 Jan 2022

    Verified review
    • Collected and verified by Verified Reviews

    Only place in Europe that had the jacket I wanted in stock. Website was easy to use and fast dispatch and delivery was very much appreciated.

  • A. A.

    19 Jan 2022

    Verified review
    • Collected and verified by Verified Reviews

    I have two issues, the first was that I thought I was purchasing from a UK site with delivery from a UK warehouse. The goods were actually shipped from France which incurred additional import charges of £88 on an original purchase of approx £330. The second issue was the delay in delivery and lack of customer support in relation to this delay. I contacted Ekosport twice (maybe three times) chasing my delivery, the only response I received was the automatic reply that my email had been received, that you were busy and you would get back to me in due course. I only knew my delivery was being held awaiting customs clearance was when I received a message from Parcelforce saying they were waiting for customs charges to be paid. So far the only response I have had from you was this email asking me to review your service. I accept that the pandemic has effected many businesses and I have taken this into account with my star rating. Note: I have just finished your questionnaire and where I have been unable to comment I gave no star rating but the review will not allow me to leave this blank so where I have been unable to offer a comment I have had to give a single star to complete this questionnaire.

  • A. A.

    19 Jan 2022

    Verified review
    • Collected and verified by Verified Reviews

    Great company. Prompt delivery and customer service. Parcel has to transit through customs and associated taxes need to be paid prior to delivery to home address. These were kindly reimbursed by the company upon providing receipt. Great equipment at competitive prices.

  • A. A.

    13 Jan 2022

    Verified review
    • Collected and verified by Verified Reviews

    Site is slow and sometimes unresponsive

  • A. A.

    13 Jan 2022

    Verified review
    • Collected and verified by Verified Reviews

    Easy to follow site with good explanations. Payment easy and goods dispatched promptly and arrived in good condition

  • A. A.

    12 Jan 2022

    Verified review
    • Collected and verified by Verified Reviews

    My order has not yet arrived

  • A. A.

    28 Dec 2021

    Verified review
    • Collected and verified by Verified Reviews

    Great service. Professional and helpful staff. Prompt delivery to UK

  • A. A.

    26 Dec 2021

    Verified review
    • Collected and verified by Verified Reviews

    Very nice and easy to use

Reviews displayed in chronological order

About Ekosport.co.uk

EKOSPORT

Buy all of your ski gear online at the very best prices at ekosport.co.uk ! More than 200 000 references of skis, snowboards, cross-country skis and clothing in stock.

icon contact Contact

173 rue des eglantiers , St Alban Leysse 73230

www.ekosport.co.uk Sports
icon contact Go to website

Our commitments

Verified reviews: key points

Since its creation, Avis Vérifiés has been committed to strengthening trust between brands and consumers. Having participated in the development of the world's first standard aimed at guaranteeing the authenticity of online reviews (which became NF ISO 20488), we defend total transparency and compliance with ethical practices in the collection, moderation and publication of customer reviews.

Certification
Review administration system compliant with the ISO 20488 standard.
Reviews subject to control.
  • For more information on reviews features and the possibility to contact the reviewer, please consult our transparency charter
  • No consideration was given for reviews
  • Reviews are published and kept for a period of five years
  • Reviews are not editable: if a customer wishes to change their review, they must contact Verified Reviews to delete the existing review and post a new one. The reasons for deleting reviews are available here
  • Replies to reviews may have been assisted or generated by tools using artificial intelligence. However, human validation is required before publication.
See our transparency charter