Customer reviews for ekosport.co.uk

Customer reviews

• 1 / 5

  

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  Terrible service. I have returned a large order over 4 weeks ago and have still not received a refund. I have contacted them multiple times and keep being told they need to process it but are refusing to process it. I am waiting one more week then I will be taking legal action. The website is also terrible to navigate.

  Review of 24/03/2025, following an experience of 24/01/2025 by KATY A.

• 5 / 5

  

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  Very pleased, great prices

  Review of 24/03/2025, following an experience of 29/01/2025 by RICH T.

  Answer by ekosport.co.uk

  

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  Hello Rich ! Thank you so much for your wonderful review. We are overjoyed to know that you are very pleased with our prices. Your support means a lot to us, and we’re glad to have you as a valued customer. If there's anything more we can do to enhance your experience, please let us know. Warm regards!

• 5 / 5

  

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  This is my 5th or 6 order from ekosprt , and te service is also excellent

  Review of 16/03/2025, following an experience of 26/02/2025 by PAUL B.

  Answer by ekosport.co.uk

  

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  Hello Paul, Thank you so much for your amazing feedback! We’re thrilled to hear that you’ve had such a positive experience with us on your multiple orders. Your continued support means the world to us. We look forward to serving you again soon! Best regards, The Ekosport Team

• 5 / 5

  

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  Ordered skis with mounted bindings at a great price on Thursday evening - they arrived in UK in perfect condition on Tuesday morning!

  Review of 16/03/2025, following an experience of 21/02/2025 by DAVID J.

  Answer by ekosport.co.uk

  

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  Hello! Thank you for your wonderful review! We are pleased to hear that you received your skis with mounted bindings quickly and in perfect condition. It’s always our aim to provide great products at competitive prices while ensuring a smooth delivery process. Your feedback means a lot to us and inspires our team to keep up the good work! Best wishes, EKOSPORT TEAM

• 5 / 5

  

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  I had a query about the size of mitt that I needed and this was answered promptly by your customer service

  Review of 16/03/2025, following an experience of 18/02/2025 by MAUREEN H.

  Answer by ekosport.co.uk

  

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  Hello there! Thank you so much for your positive feedback. We are overjoyed to read that our customer service team was able to assist you promptly with your query about mitt sizes. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. Wishing you all the best! Warm regards, EKOSPORT

• 5 / 5

  

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  Hadn't used before, but they had stock of an item I was searching all over for. Very pleased.

  Review of 16/03/2025, following an experience of 20/01/2025 by GILLIAN M. T.

  Answer by ekosport.co.uk

  

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  Hello Gillian! Thank you for taking the time to share your experience with us. We are elated to see your satisfaction with the item you were searching for and that you are pleased with your purchase. Your satisfaction is important to us, and we appreciate your support. We look forward to serving you again in the future! Best regards, The Ekosport Team

• 5 / 5

  

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  Good choice of products at a fair price.

  Review of 16/03/2025, following an experience of 24/02/2025 by MARK S.

  Answer by ekosport.co.uk

  

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  Hello Mark , Thank you for your kind words! We’re thrilled to hear that you appreciate our range of products and find our prices fair. Your feedback motivates us to continue providing quality service and products. If you have any further thoughts or suggestions, we’d liketo hear them. Best regards, The Ekosport Team

• 5 / 5

  

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  Very good product and delivery went well. Good price.

  Review of 16/03/2025, following an experience of 20/01/2025 by HELEN B.

  Answer by ekosport.co.uk

  

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  Hello Thank you for your wonderful comment! We are grateful to hear that you enjoyed our product and were pleased with the timely delivery at a good price. Your feedback means a lot to us and motivates our team to keep delivering high-quality experiences. We appreciate your support and hope to serve you again soon! Best regards, The ekosport.co.uk Team

• 5 / 5

  

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  Simply great service. Holding off on delivery until I could confirm details and quality of packaging for delivery was excellent. Quality of product as expected.

  Review of 16/03/2025, following an experience of 11/02/2025 by STEPHEN F.

  Answer by ekosport.co.uk

  

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  Hello! Thank you so much for your wonderful review. We are delighted to hear that you appreciated our service and the care we take in packaging. It's great to know that the product met your expectations. Your feedback truly motivates us to continue providing the best experience possible! Kind regards, Ekosport

• 5 / 5

  

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  Great product and service

  Review of 16/03/2025, following an experience of 20/01/2025 by VYACHESLAV E.

  Answer by ekosport.co.uk

  

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  Hello Vyacheslav, We thank you for your wonderful review! We're thrilled to hear that you found our product and service to be great. Your satisfaction means a lot to us, and we appreciate your support. If you have any further feedback or questions, we're always here to help! Kind regards, The Ekosport Team

• 5 / 5

  

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  Good

  Review of 16/03/2025, following an experience of 24/02/2025 by DANIEL S.

  Answer by ekosport.co.uk

  

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  Hello! Thank you for your positive feedback and for taking the time to rate us 5/5. We truly appreciate your support and are delighted to hear that you had a good experience with us. Your satisfaction is important to us, and we look forward to serving you again in the future! Warm regards, The ekosport.co.uk Team

• 1 / 5

  

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  Customer Service is virtually non existent. Questions are by completing a form which triggers an automatic response. The only time I got a response when I selected 'I haven't received my order' from this site.

  Review of 16/03/2025, following an experience of 04/02/2025 by LOIS L.

• 5 / 5

  

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  Great product and decent price.

  Review of 16/03/2025, following an experience of 21/01/2025 by KARNA G.

  Answer by ekosport.co.uk

  

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  Hello Karna! Thank you for taking the time to share your positive experience with us. We are pleased to hear that you appreciate the product and found it to be a great value. Your feedback is truly appreciated and motivates us to continue providing excellent products for our customers. Yours faithfully, EKOSPORT

• 5 / 5

  

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  An amazing product. Very delighted to it’s the purchase.

  Review of 11/03/2025, following an experience of 19/02/2025 by COLIN M.

  Answer by ekosport.co.uk

  

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  Hello, Thank you so much for your wonderful review! We are happy to know that you’re delighted with your purchase. Your satisfaction is our top priority, and we appreciate your support. If you have any further feedback or questions, please know that we're here to help. Kind regards, The Ekosport Team

• 5 / 5

  

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  All good, everything went well. No problems at all.

  Review of 11/03/2025, following an experience of 18/02/2025 by CHRIS M.

  Answer by ekosport.co.uk

  

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  Hello Chris, Thank you so much for your feedback! We are pleased to learn that everything went smoothly, and you had a positive experience with us. Your satisfaction is our priority, and it’s great to know we met your expectations. We look forward to serving you again in the future! Best regards, EKOSPORT TEAM

• 3 / 5

  

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  The website was easy to use, however they still haven't replied to my emails about my missing product, like so many other people.

  Review of 11/03/2025, following an experience of 14/02/2025 by LEWIS A.

• 5 / 5

  

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  Great!! Ordered a snowboard for delivery in the UK, arrived within specified time (5 working days), good price compared to other sites, no customs/additional charge to paid (included in the price). Evri was quiet for a few days on “we are awaiting package” and suddenly they had it and delivered it.

  Review of 11/03/2025, following an experience of 18/02/2025 by MARCO G.

  Answer by ekosport.co.uk

  

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  Hello Marco, Thank you so much for your wonderful review! We are overjoyed to read that your snowboard arrived within the specified time and that you found our pricing competitive—your satisfaction means a lot to us. We appreciate your patience with the delivery updates and are glad the carrier ultimately delivered your package. Your feedback helps us continue providing great service to our customers. Best regards, Ekosport Team

• 5 / 5

  

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  Excellent service and good prices

  Review of 11/03/2025, following an experience of 18/02/2025 by JANE S.

  Answer by ekosport.co.uk

  

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  Hello Jane, Thank you for taking the time to share your positive feedback! We are glad to know that you found our service excellent and our prices competitive. Your satisfaction is our priority, and it's encouraging to know we're meeting your expectations. We look forward to serving you again in the future! Kind regards, EKOSPORT TEAM

• 5 / 5

  

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  Excellent product and fast delivery.

  Review of 11/03/2025, following an experience of 17/02/2025 by NATALIA K.

  Answer by ekosport.co.uk

  

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  Hello Natalia Thank you for your comment and stars! We are pleased to learn that you are satisfied with the product and that the delivery met your expectations. Your satisfaction is our top priority, and your feedback inspires us to keep delivering top-notch service. We appreciate your support! Best regards, The Ekosport Team

• 5 / 5

  

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  Excellent ski boots at a great price with quick delivery

  Review of 11/03/2025, following an experience of 17/01/2025 by NICK S.

  Answer by ekosport.co.uk

  

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  Hello and thank you for your feedback! We're thrilled to hear that you found our ski boots to be excellent and at a great price, and that you appreciated the quick delivery. Your satisfaction means a lot to us, and we hope you enjoy your new boots on the slopes. Warm regards, the ekosport.co.uk team.

• 5 / 5

  

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  Very easy to use. Very good and easy layout.

  Review of 11/03/2025, following an experience of 14/02/2025 by KAI R.

• 5 / 5

  

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  Took 10 days to get (the dispatch the items from the French Alps) to the UK but it was worthy: brand-new high quality K2 Ski Boots at the cheapest deal I could find. Will use it again.

  Review of 11/03/2025, following an experience of 13/02/2025 by NATHALIE R.

• 1 / 5

  

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  The skis were meant to be delivered on the Tuesday. They weren't. We went on holiday the following Saturday, and have had to hire skis, costing us 160 euros. I tried to contact both Ekosport and the courier several times, but received no response from either party. This is the worst customer service I have experienced in my entire life.

  Review of 10/03/2025, following an experience of 13/02/2025 by SAMUEL R.

• 1 / 5

  

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  Terrible customer service. Left me worrying I had been scammed as they would not reply to my emails. My order finally arrived 10 days after ordering (paid for 48hr courier). I would not recommend.

  Review of 10/03/2025, following an experience of 14/01/2025 by ADAM P.

• 5 / 5

  

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  Excellent

  Review of 10/03/2025, following an experience of 14/01/2025 by EVELINA A.

• 5 / 5

  

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  Professional

  Review of 07/03/2025, following an experience of 11/02/2025 by KORAB L.

• 5 / 5

  

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  Prompt delivery, no extra charges

  Review of 07/03/2025, following an experience of 11/02/2025 by STEPHEN A.

• 4 / 5

  

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  Ordering from the UK things take a wee bit longer to arrive than what I am used too 10 days or so compared to the usual 2-3 days, no big deal really. Item was exactly what I expected and packed well 👌

  Review of 07/03/2025, following an experience of 12/02/2025 by COLIN F.

• 1 / 5

  

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  I ordered some boots 7 weeks ago. They took the first payment. My order has been lost and now they’re out of my size in those boots. Terrible customer service aswell

  Review of 07/03/2025, following an experience of 13/01/2025 by DAVID H.

• 5 / 5

  

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  Ordered a Jones Mind Expander Twin snowboard during a discount period which made it significantly cheaper than any other retailer and I've not seen it cheaper since. Took 6 days from my order date to arrive at my door step.

  Review of 06/03/2025, following an experience of 10/01/2025 by ANDREW B.

• 5 / 5

  

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  Easy process to order with quick delivery. A good experience

  Review of 06/03/2025, following an experience of 10/01/2025 by DUNCAN B.

• 1 / 5

  

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  Not good. They are not touchable. No telephone, no email reply and no customer service.

  Review of 06/03/2025, following an experience of 10/01/2025 by WEILIN P.

• 5 / 5

  

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  Great prices. Fast delivery. No issues.

  Review of 05/03/2025, following an experience of 07/02/2025 by STEFAN R.

• 3 / 5

  

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  Still not handed to Evri

  Review of 05/03/2025, following an experience of 03/02/2025 by JOHN D.

• 1 / 5

  

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  I ordered this item before Xmas for my Sons Birthdsy i got the message from Evri to say it was on the way and a time slot. That time slot got adjusted again on New Years Eve and still it never turned up. I heard nothing from Ekosport or Evri, I had to chase and chase this up. Finally I got a message from Ekosport to send I won’t accept the package. It finally arrived the box was reopen and the package the tent was in was ripped. It’s the effort it took to get the package it’s so ooor.

  Review of 04/03/2025, following an experience of 07/02/2025 by GAVIN L.

• 1 / 5

  

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  Product not arrived

  Review of 01/03/2025, following an experience of 04/02/2025 by HENRY B.

• 5 / 5

  

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  Excellant

  Review of 01/03/2025, following an experience of 06/01/2025 by STEPHEN M.

• 5 / 5

  

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  All excellent.

  Review of 23/02/2025, following an experience of 31/01/2025 by TIMOTHY R.

• 1 / 5

  

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  Terrible website, constantly crashing and glitching out. Received a damaged and completely empty box. Took nearly a month and creating a dispute with PayPal to get my money back. Will never use this site again nor would I recommend

  Review of 23/02/2025, following an experience of 30/12/2024 by D G.

• 5 / 5

  

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  Everything first class. Order procedure and delivery as promised.

  Review of 23/02/2025, following an experience of 30/12/2024 by NORMAN J.

• 5 / 5

  

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  Perfect,

  Review of 23/02/2025, following an experience of 03/02/2025 by RACHEL C.

• 5 / 5

  

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  Excellent choice, price and information

  Review of 23/02/2025, following an experience of 23/12/2024 by GILLIAN L.

• 5 / 5

  

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  Super fast delivery, well packaged, great price and fantastic communication

  Review of 22/02/2025, following an experience of 28/01/2025 by CHRIS H.

• 5 / 5

  

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  Excellent service at a great price. Very happy with my new skis.

  Review of 22/02/2025, following an experience of 29/01/2025 by AARON E.

• 1 / 5

  

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  Horrendous experience. Ordered ski jacket for my daughter. Initial confirmation email received ok. No further follow up. Chased to be told delivery 4-5 days. Now 2 weeks and courier has not received my parcel. Total silence from Ekosport Customer services even after several emails. No phone number to contact. Am now having to initiate a refund from my credit card company. Very disappointed. Won't use Ekosport again.

  Review of 22/02/2025, following an experience of 27/01/2025 by DOMINIC L.

• 1 / 5

  

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  The website is easy to navigate. I placed my order. However they use Evri delivery services and my skis never arrived and I’m still waiting for a refund. Not great with their customer service comms. Very slow to respond.

  Review of 19/02/2025, following an experience of 06/01/2025 by DARREN G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I ordered from the UK, and very pleased with the service, be prepared to wait a little longer than UK based companies, but every thing arrived and exactly as described, packaging was good too.

  Review of 19/02/2025, following an experience of 27/01/2025 by JEREMY H.

• 5 / 5

  

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  Great service and great price. Will buy from them again.

  Review of 19/02/2025, following an experience of 27/01/2025 by RICHARD M.

• 5 / 5

  

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  Brilliant to deal with. Ordered my coat and wasn’t right size and they refunded it around 1 week later. Will deal again!

  Review of 19/02/2025, following an experience of 27/12/2024 by JONATHAN Y.

• 5 / 5

  

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  I'm happy with my ski boots on returned the first pair due to incorrect size refund was received my new size was perfect, the price was good to

  Review of 12/02/2025, following an experience of 12/12/2024 by MARTIN H.

• 5 / 5

  

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  Quick delivery, easy order

  Review of 12/02/2025, following an experience of 21/01/2025 by PETER W.

• 5 / 5

  

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  Absolutely faultless service, in my eyes. Orderd multiple snowboard clothing items for standard delivery to England and the package was received exactly 7 days later, almost to the hour. This was several days ahead of their projected ETA. All items clearly were brand, in their own packaging, and for a good price.

  Review of 12/02/2025, following an experience of 22/01/2025 by MIKE C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Simple website, good prices, prompt delivery

  Review of 12/02/2025, following an experience of 20/01/2025 by JAMES B.

• 1 / 5

  

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  Diabolical customer service. My parcel was delivered 7weeks ago to a dumping ground of an area I have no access to, to which evri have taken blame from the start, and eko sport are still trying to avoid a refund claiming since the parcel was delivered they won't resolve this even though they have picture evidence and contact from evri of me not receiving the parcel.never experienced anything like this in my life

  Review of 12/02/2025, following an experience of 03/12/2024 by JAMES B.

• 5 / 5

  

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  Site was good and easy to navigate with all the Info needed

  Review of 12/02/2025, following an experience of 20/01/2025 by ALAN R.

• 5 / 5

  

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  Good experience ordering from ekosport. Was a bit skeptical if delivery will be on time or if product would be in good condition, but the experience ended up being smooth

  Review of 12/02/2025, following an experience of 13/01/2025 by AAKARSHI A.

• 5 / 5

  

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  Highly satisfied with my purchase and the very prompt service from Ecosport and Evri.

  Review of 12/02/2025, following an experience of 24/01/2025 by DAVID R.

• 5 / 5

  

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  Really great price and delivery was quick considering it was just before Christmas. I’m based in the UK.

  Review of 12/02/2025, following an experience of 19/12/2024 by FINLAY H.

• 5 / 5

  

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  I had a good shopping experience .

  Review of 12/02/2025, following an experience of 20/01/2025 by RACHEL P.

• 5 / 5

  

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  Bought Helly Hansen 'ValDi'Sere' Large/White for daughter. (173cm) and she's delighted. With shipping: £238...great price.

  Review of 12/02/2025, following an experience of 22/01/2025 by SCOTT R.

• 2 / 5

  

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  One of the items removed damaged and unusable. They refused to refund or replace because I wasn’t able to provide photos of external packaging

  Review of 11/02/2025, following an experience of 17/12/2024 by ROSS M.

• 1 / 5

  

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  Was sent the wrong size And do not respond to emails

  Review of 10/02/2025, following an experience of 16/01/2025 by GRAEME S.

• 5 / 5

  

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  Great service, had a minor delay in delivery but the customer service team were very quick to respond and resolve it.

  Review of 10/02/2025, following an experience of 17/12/2024 by OLIVER S.

• 3 / 5

  

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  Deliver fee of £15 is steep. Delivery could have been faster. Fair price for the product and packaged well

  Review of 09/02/2025, following an experience of 15/01/2025 by BONNER Y.

• 1 / 5

  

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  It still hasn’t arrived

  Review of 08/02/2025, following an experience of 14/01/2025 by CHARLIE M.

• 5 / 5

  

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  First rate products, price and service 5 stars

  Review of 08/02/2025, following an experience of 13/01/2025 by JAMES N.

• 5 / 5

  

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  Brilliant delivery time and product, super happy with the price.

  Review of 08/02/2025, following an experience of 14/01/2025 by JOSH H.

• 1 / 5

  

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  0 out of 10.

  Review of 08/02/2025, following an experience of 10/01/2025 by THERESA B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent service and delivery. Great price - hugely cheaper than UK - I will be back!

  Review of 08/02/2025, following an experience of 14/01/2025 by ANTHONY N.

• 5 / 5

  

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  very happy, excellent price. ordered saturday 11th, arrived saturday 18th the communication wasn't great and i never got a response from the site contact form but replying the order confirmation email opened a ticket, which they replied to in 24 hours.

  Review of 07/02/2025, following an experience of 13/01/2025 by ALISTAIR H.

• 5 / 5

  

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  Items arrived promptly a few days after ordering, well packaged and intact.

  Review of 07/02/2025, following an experience of 13/01/2025 by IAN M.

• 5 / 5

  

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  Great service from ordering to delivery

  Review of 07/02/2025, following an experience of 13/01/2025 by AARRON S.

• 5 / 5

  

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  Great price and a speedy delivery

  Review of 07/02/2025, following an experience of 13/01/2025 by JEREMY M.

• 1 / 5

  

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  Unable to edit an order 5 mins after ordering wrong size. So it was sent at €14 postage knowing it was wrong and l returning it was another €14. Insane pricing for UK delivery. I’m €28 out of pocket. Never again!

  Review of 07/02/2025, following an experience of 13/01/2025 by RACHEL K.

• 5 / 5

  

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  Nordica enforcer 99 arrived on time and ad described. Communication was good and tracking updates where given. The box was a little trashed when it arrived but no damage to the skis. This was more fault of the local courier. All in all great company and I will using again.

  Review of 03/02/2025, following an experience of 10/01/2025 by ANDREW F.

• 1 / 5

  

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  Inflexible and Wasteful Customer Service Policy UPDATE 13/1/25 I contacted the company repeatedly while the parcel was still showing as "not yet with the courier" but they refused to cancel the order. Seconds after my latest email, the parcel was checked in with the courier. Their first email to me noted that they couldn't cancel it because their process is so efficient and they want to despatch as soon as possible. Despite this, it took them 6 days to get the parcel to the courier. Plenty opportunity to cancel the order. This is a colossal waste of time, money, and CO2. I will be avoiding this company from now on and will make sure that others do the same. ------------------------------------------- 9/1/25 I placed an order on their website 48 hours ago but soon realised I no longer needed the item. Acting promptly, I contacted them to cancel, ensuring first that the parcel had not been shipped. At the time, the order status was still listed as “Preparing.” Despite this, their response was disappointing. They claimed it was “impossible” to cancel the order and insisted I wait for delivery (France to the UK) before initiating a return (UK to France). Even more frustratingly, at the time of their reply, Evri confirmed that the parcel was still with the sender, meaning the cancellation could have been processed with minimal effort. This approach feels incredibly wasteful and inefficient, not to mention inconsiderate to customers. Refusing to cancel an order still in preparation is not only disingenuous but also demonstrates poor commitment to sustainable practices. A more customer-focused and environmentally conscious policy would have left a far better impression.

  Review of 03/02/2025, following an experience of 09/01/2025 by MARCELLO L.

• 5 / 5

  

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  Brilliant service, items arrived within the 5 business day window. Great price.

  Review of 03/02/2025, following an experience of 09/01/2025 by DAN V.

• 5 / 5

  

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  Great website at very competitive prices

  Review of 03/02/2025, following an experience of 13/12/2024 by CARL S.

• 5 / 5

  

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  Easy to order, and great jacket at a super price! Arrived quickly and well packaged

  Review of 03/02/2025, following an experience of 10/12/2024 by ASHLEY W.

• 2 / 5

  

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  Poor service when things go wrong

  Review of 01/02/2025, following an experience of 23/12/2024 by STEPHEN T.

• 5 / 5

  

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  I was thankfully, pleasantly surprised with the service and the cost of the item, THANK YOU!!

  Review of 22/01/2025, following an experience of 06/01/2025 by MARILYN H.

• 5 / 5

  

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  Good service and delivery of XC boots to UK. Top notch

  Review of 22/01/2025, following an experience of 02/01/2025 by PAUL D.

• 5 / 5

  

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  All good.

  Review of 22/01/2025, following an experience of 03/12/2024 by S L.

• 5 / 5

  

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  Fast delivery & easy process

  Review of 22/01/2025, following an experience of 07/01/2025 by TOM W.

• 5 / 5

  

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  Best price, good communication and delivery time was reasonable. Would use again.

  Review of 22/01/2025, following an experience of 06/01/2025 by GLYN J.

• 5 / 5

  

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  Great doing business with Ekosport.co.uk

  Review of 22/01/2025, following an experience of 28/11/2024 by STEFAN D.

• 5 / 5

  

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  Easy to use and good value

  Review of 22/01/2025, following an experience of 02/12/2024 by R M.

• 1 / 5

  

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  They lied about delivery expectations, inducing me to buy from them when another vendor was much cheaper and STILL haven’t delivered (now useless) order and have refused refund. They are the worst online retailer I have had experience of. Awful, lying, con artists.

  Review of 22/01/2025, following an experience of 19/12/2024 by DAVID K.

  Answer by ekosport.co.uk

  

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  Dear David, We sincerely apologize for the inconvenience you've experienced. You have been refunded after the conclusion of the investigation. However, please note that as of now, EVRI has not been able to locate your package. For your information, this is still an ongoing situation for Ekosport. We want to emphasize that Ekosport has been fully committed to assisting you throughout this process. We have listened to your concerns from the very beginning and have responded promptly to all your emails to track the progress of your case. Furthermore, we understand how frustrating this situation has been. Best regards, Ekosport

  Answer by David K

  

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  Bullshit

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• 5 / 5

  

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  They have a great range of products at great prices compared to the UK an other sites... When I buy things this is one of the first sites I look at.

  Review of 22/01/2025, following an experience of 07/01/2025 by PAUL B.

• 5 / 5

  

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  .,’

  Review of 22/01/2025, following an experience of 30/12/2024 by IAN B.

• 5 / 5

  

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  Ordered some ski boots. Came in good time. No complaints

  Review of 22/01/2025, following an experience of 29/11/2024 by STUART L.

• 5 / 5

  

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  Delivered in the time and date it said it. Items as described. Great service.

  Review of 22/01/2025, following an experience of 07/01/2025 by JOHN T.

• 5 / 5

  

  Edit Flag

  Good site, easy to find what I was looking for.

  Review of 22/01/2025, following an experience of 03/12/2024 by CAROLINE F.

• 5 / 5

  

  Edit Flag

  Ekosport are simply superb, the stock they hold is very impressive, And service is just great, fast delivery and well packaged, Will be ordering again!.

  Review of 22/01/2025, following an experience of 30/12/2024 by PETE J.

• 1 / 5

  

  Edit Flag

  I have returned my goods more than a month ago and despite many phone calls I am still waiting for my refund this company is a joke very unprofessional

  Review of 21/01/2025, following an experience of 26/11/2024 by REBECCA M.

  Answer by ekosport.co.uk

  

  Flag

  Hello, Thank you for taking the time to share your experience with us. We sincerely apologize for the frustration you've faced regarding your refund. This is not the level of service we strive for, and we appreciate your patience as we work through this issue. Indeed, since the Brexit, all return parcels from the UK go through the customs sorting center and are then sent back grouped. This explains the length of the refund. Best regards, Ekosport

• 5 / 5

  

  Edit Flag

  Great website. Delivered an excellent product on time.

  Review of 21/01/2025, following an experience of 26/11/2024 by NATHAN C.

• 5 / 5

  

  Edit Flag

  Came ontime item as described good price to

  Review of 21/01/2025, following an experience of 26/11/2024 by ROSIE S.

• 5 / 5

  

  Edit Flag

  Good easy website

  Review of 13/01/2025, following an experience of 23/12/2024 by DANIEL J.

• 5 / 5

  

  Edit Flag

  Great value and service. Skis arrived quickly and set up is perfect

  Review of 13/01/2025, following an experience of 17/12/2024 by AMY I.

• 4 / 5

  

  Edit Flag

  Very pleased with the price point and speed of delivery, overall very impressed. Only reason for 4* (not 5*) was that the ski poles arrived without baskets. However, Ekosport were very efficient at getting a replacement set of baskets to me within 7-10 days after notifying them. So overall, very pleased.

  Review of 13/01/2025, following an experience of 21/11/2024 by OWEN W.

• 5 / 5

  

  Edit Flag

  Excellent Item, fits perfectly and decent quality at a reasonable price

  Review of 13/01/2025, following an experience of 10/12/2024 by BARNABY R.

• 1 / 5

  

  Edit Flag

  Never received the item and refund. Had to apply for charge back through credit card. Very ineffective communications.

  Review of 13/01/2025, following an experience of 19/11/2024 by ARTUR B.

• 5 / 5

  

  Edit Flag

  Fantastic service and really fast delivery to the UK. I ordered the item on Thurs 26th December and it was delivered on Tuesday 31st. Considering it was the Xmas holidays and there was a weekend the speed of despatch and delivery were brilliant. The rucksack was exactly what I was looking for and it was a great price too. I was very happy with it when it arrived.

  Review of 13/01/2025, following an experience of 26/12/2024 by JOHN H.

• 5 / 5

  

  Edit Flag

  Exactly what I ordered, delivered quickly, bindings fitted perfectly, and very affordable. No issues with UK delivery. Great product, great service. Highly recommend.

  Review of 13/01/2025, following an experience of 23/12/2024 by TOBY T. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Never used the site before but it was great.

  Review of 13/01/2025, following an experience of 26/12/2024 by ANDREW W.

• 5 / 5

  

  Edit Flag

  Yes it’s a great site and easy to use.

  Review of 13/01/2025, following an experience of 24/12/2024 by GAVIN L.

• 4 / 5

  

  Edit Flag

  easy to navigate and order

  Review of 13/01/2025, following an experience of 22/11/2024 by TONY M.

• 5 / 5

  

  Edit Flag

  Great prices and no problems delivery for UK. Good communication as had a question about my order and speedy reply given. Didn't have to deal with returns as everything was fine and item (shoes) fitted perfectly. 5* recommend and would use again...

  Review of 07/01/2025, following an experience of 18/11/2024 by HENDERIKUS A.

• 5 / 5

  

  Edit Flag

  Excellent product, very quick delivery

  Review of 07/01/2025, following an experience of 17/12/2024 by SEAN S.

• 5 / 5

  

  Edit Flag

  Very good, great service.

  Review of 07/01/2025, following an experience of 19/11/2024 by YING Z.

• 5 / 5

  

  Edit Flag

  Great selection. Competitive prices. Fast delivery and good communications.

  Review of 07/01/2025, following an experience of 15/11/2024 by MARISA L.

• 1 / 5

  

  Edit Flag

  I have return a product to Ekosport, they acknowledged receipt and are now refusing to refund me. It is disgraceful behaviour.

  Review of 07/01/2025, following an experience of 14/10/2024 by CHRIS W.

• 5 / 5

  

  Edit Flag

  good jacket brand new as advertised and arrived quickly

  Review of 03/01/2025, following an experience of 13/12/2024 by CALLUM H.

• 4 / 5

  

  Edit Flag

  Easy to order and changed size promptly as requested. Good value. Delivery took a while but it is the lead up to Christmas.

  Review of 03/01/2025, following an experience of 12/12/2024 by KEITH L.

• 3 / 5

  

  Edit Flag

  Good price, but packaging of product not great. Box containing product quite damage, although contents thankfully okay.

  Review of 03/01/2025, following an experience of 09/12/2024 by RICHARD S.

• 5 / 5

  

  Edit Flag

  Straightforward process, access to products not available in the uk

  Review of 30/12/2024, following an experience of 06/11/2024 by O. J.

  Answer by ekosport.co.uk

  

  Flag

  Hello O, Thank you for your return. We’re delighted that you found the process straightforward and appreciated the choice of products available on the website. We aim to make shopping with us as convenient as possible. Sincerely, EKOSPORT

• 3 / 5

  

  Edit Flag

  Excellent range of products and pricing is very competitive. My only issue was the shipping. I am in the UK. Immediately after ordering, the ECOsport website showed the product as "shipped" but the delivery company showed the orders as "expected". It remained in this state for three days before I contacted customer service. They reported that UK shipments are consolidated twice per week and my orders were just about to ship. Product arrived safely just over a week after ordering. It would be very helpful if this shipping timing and method was disclosed and the order status on the website was accurate.

  Review of 30/12/2024, following an experience of 05/12/2024 by PAUL G.

• 3 / 5

  

  Edit Flag

  Delivery is too expensive. Preparing fee is nonsense. No explanation about them is big failure.

  Review of 29/12/2024, following an experience of 04/12/2024 by SERDAR Y.

• 5 / 5

  

  Edit Flag

  Easy to use, excellent range with clear and trouble free(post Brexit) pricing. Many thanks

  Review of 28/12/2024, following an experience of 03/12/2024 by ROD M.

  Answer by ekosport.co.uk

  

  Flag

  Hello Rod, Thank you for your feedback. We’re glad you found our platform easy to use and appreciated our wide range of products and transparent pricing. Best regards, EKOSPORT

• 5 / 5

  

  Edit Flag

  The skies were perfect packaged.

  Review of 28/12/2024, following an experience of 03/12/2024 by MANUEL P.

  Answer by ekosport.co.uk

  

  Flag

  Hello Manuel, Thank you for your sharing. We’re pleased to hear that the skis arrived well-packaged and in perfect condition. Best regards, EKOSPORT TEAM

• 3 / 5

  

  Edit Flag

  It fit 3 ski set, value for money material is good I try like a shoulder bag with my family fitted on 2 Adult 1 child Only ski will fit no ski boots pls just remember Thanks

  Review of 28/12/2024, following an experience of 03/12/2024 by ABDUL N.

• 5 / 5

  

  Edit Flag

  Good prices and I struck lucky with no VAT to pay on goods being sent to the UK. Took 5 days to arrive. No customs charges either. Weird. Just lucky I suppose.

  Review of 28/12/2024, following an experience of 03/12/2024 by DONNA S.

  Answer by ekosport.co.uk

  

  Flag

  Hi Donna, Thank you for your comment. We’re glad you’re happy with our prices and that your order arrived promptly without any additional charges. It’s great to hear everything went smoothly for you. Kind regards, EKOSPORT TEAM

  Answer by Donna S

  

  Flag

  I'd definitely use your site again. Thanks for a smooth transaction.

  Show exchanges Hide exchanges
• 1 / 5

  

  Edit Flag

  I still havent recieved my refund when youve had the parcel over 2 weeks!!!!!

  Review of 25/12/2024, following an experience of 31/10/2024 by AMANDA B.

• 5 / 5

  

  Edit Flag

  Excellent service

  Review of 17/12/2024, following an experience of 29/11/2024 by AMANDA P.

  Answer by ekosport.co.uk

  

  Flag

  Hi Amanda, Thank you for your positive return. We're glad to hear that you’re satisfied with our service. We’ll continue to work hard to maintain this level of excellence. Best regards, EKOSPORT

• 5 / 5

  

  Edit Flag

  Always a great price, quick delivery and great products. My go-to for ski equipment.

  Review of 17/12/2024, following an experience of 28/11/2024 by MARK T.

  Answer by ekosport.co.uk

  

  Flag

  Hi Mark, Thank you for your loyal support and kind words. We’re thrilled to be your go-to for ski equipment, and we’ll continue to provide competitive prices, fast delivery, and top-quality products. Sincerely,

• 5 / 5

  

  Edit Flag

  Very good service from ekosport - I've used them before and they have always been reliable. Good website and very competitive prices.

  Review of 17/12/2024, following an experience of 28/11/2024 by RICHARD W.

  Answer by ekosport.co.uk

  

  Flag

  Hello Richard, Thank you for your continued trust and positive feedback. We’re happy to hear that our service and website have consistently met your expectations. We’ll keep striving to offer great prices and reliable service. Sincerely, EKOSPORT TEAM

• 5 / 5

  

  Edit Flag

  Great product for a good price on time

  Review of 17/12/2024, following an experience of 26/11/2024 by WILL C. *

  *Pseudonymized data at the request of the author

  Answer by ekosport.co.uk

  

  Flag

  Hello, Thank you for your sharing. We're glad to hear that you're satisfied with the product, the price, and the timely delivery. Best regards, EKOSPORT

• 5 / 5

  

  Edit Flag

  Easy to navigate around the the site, had the product in stock and delivered promptly

  Review of 17/12/2024, following an experience of 26/11/2024 by RYAN F.

  Answer by ekosport.co.uk

  

  Flag

  Hi Ryan, Thank you for your comment. We’re glad to hear that you found our site easy to navigate and that your product was in stock and delivered promptly. Kind regards, EKOSPORT

• 5 / 5

  

  Edit Flag

  Great service as usual

  Review of 17/12/2024, following an experience of 28/11/2024 by CLAUDIO F.

  Answer by ekosport.co.uk

  

  Flag

  Hi Claudio, Thank you for your comment. We're delighted to hear that our service continues to meet your expectations. Best regards, EKOSPORT

• 5 / 5

  

  Edit Flag

  Easy to use site, with filters that allow selection of kit which meets our needs.

  Review of 17/12/2024, following an experience of 25/11/2024 by NAT W.

  Answer by ekosport.co.uk

  

  Flag

  Hello Nat, Thank you for your feedback. We’re glad to hear that our site and filters helped you find the perfect kit for your needs. We’ll continue to improve our services to make your shopping experience even easier. Kind regards, EKOSPORT TEAM

• 5 / 5

  

  Edit Flag

  Very happy with my skis, arrived well packed, bindings fitted neatly and to my boot size, and on time. Good price. No custom fees or tax to pay. Customer service was excellent when I contacted them. Just one thing, if you are in the UK you will get notice when Ekosport has shipped them from the warehouse in France, but then it takes several days before EVRI actually get them. So don't panic if it goes quiet for a few days! Once EVRI get them mine arrived two days later. Very pleased.

  Review of 17/12/2024, following an experience of 23/11/2024 by ANTHONY M.

  Answer by ekosport.co.uk

  

  Flag

  Hi Anthony, Thank you for your detailed feedback. We’re thrilled that you’re happy with your skis and that everything, from packaging to delivery, met your expectations. We also appreciate your understanding of the shipping process, and we’re glad the customer service was helpful. We continue to work hard to ensure a smooth experience for all our customers. Best regards, EKOSPORT

• 1 / 5

  

  Edit Flag

  I ordered from ekosport on the 6/11/24 and it’s currently the 2/12/24 but still haven’t received my goods. They are now making me wait for an outcome because the courier has lost the item. Once the courier admitted they had lost it on the 23/11/24 I would of expected to be sent replacement goods or a refund but I get the same reply from them that I have to wait for the investigation. I currently have no idea what is happening and feel totally let down by this company.

  Review of 17/12/2024, following an experience of 07/11/2024 by DEAN T.

• 5 / 5

  

  Edit Flag

  First class again

  Review of 03/12/2024, following an experience of 21/11/2024 by RICHARD W.

  Answer by ekosport.co.uk

  

  Flag

  Hello Richard, Thank you for your kind sharing. We’re thrilled to know that you’re once again satisfied with our service! Sincerely, EKOSPORT

• 5 / 5

  

  Edit Flag

  Very easy to navigate and prompt

  Review of 03/12/2024, following an experience of 22/11/2024 by DENISE H.

  Answer by ekosport.co.uk

  

  Flag

  Hi Denise, Thank you for your comment. We’re pleased to hear that you found our site easy to navigate and that our service was prompt. We continue to focus on improving your experience. Kind regards, EKOSPORT TEAM

• 5 / 5

  

  Edit Flag

  Excellent rapid service

  Review of 03/12/2024, following an experience of 22/11/2024 by LEE S.

  Answer by ekosport.co.uk

  

  Flag

  Hello Lee, Thank you for your comment. We’re pleased to hear that our service met your expectations in terms of speed and efficiency. Best regards, EKOSPORT TEAM

• 5 / 5

  

  Edit Flag

  Very good

  Review of 02/12/2024, following an experience of 21/11/2024 by A S.

  Answer by ekosport.co.uk

  

  Flag

  Hello, Thank you for your feedback. We’re glad to know you’re satisfied and will keep working hard to maintain this level of service. Kind regards, EKOSPORT

• 5 / 5

  

  Edit Flag

  Good all round

  Review of 02/12/2024, following an experience of 21/11/2024 by DANNY W.

  Answer by ekosport.co.uk

  

  Flag

  Hi Danny, Thank you for your comment. We're happy to hear that everything met your expectations, and we’ll continue to work hard to provide great service all around. Sincerely, EKOSPORT TEAM

• 4 / 5

  

  Edit Flag

  Great service and great price. Packaging for delivery was poor

  Review of 02/12/2024, following an experience of 21/11/2024 by ANDY B.

  Answer by ekosport.co.uk

  

  Flag

  Hello Andy, Thank you for your return. We're glad to hear that you’re satisfied with our service and pricing. We apologize for the packaging issues and will work on improving it for future deliveries. Best regards, EKOSPORT

• 4 / 5

  

  Edit Flag

  They dealt with my return in a good manner. Although it took for me to call them to actually get the payment refunded. This was after a couple of weeks when the item had been delivered back to them.

  Review of 02/12/2024, following an experience of 21/10/2024 by JAMES H.

  Answer by ekosport.co.uk

  

  Flag

  Hi James, Thank you for your feedback. We’re glad your return was handled properly, but we apologize for the delay in processing your refund. We’ll take note of your comments to improve our response times and ensure quicker processing in the future. Best regards, EKOSPORT TEAM

• 5 / 5

  

  Edit Flag

  Excellent website retailer, generously discounted ski products which allowed me to get a professional set within a reasonable budget.

  Review of 01/12/2024, following an experience of 08/11/2024 by ANDI F.

  Answer by ekosport.co.uk

  

  Flag

  Dear Andi, Thank you for your kind words! We're so glad you found exactly what you needed at a great price. Happy skiing! Best regards, Ekosport

• 5 / 5

  

  Edit Flag

  Bought a new helmet. The price was great and the product was delivered on time with no issues. Great job!

  Review of 01/12/2024, following an experience of 15/11/2024 by MARK W.

  Answer by ekosport.co.uk

  

  Flag

  Hi Mark, Thank you for taking the time to share your positive experience with your new helmet. We're thrilled to hear that the price met your expectations and that the delivery went smoothly without any issues! We hope you enjoy your purchase, and we look forward to serving you again in the future. Thanks again for your trust and support! Best regards, EKOSPORT

• 5 / 5

  

  Edit Flag

  Great site great prices

  Review of 01/12/2024, following an experience of 19/11/2024 by JO P.

  Answer by ekosport.co.uk

  

  Flag

  Hello Jo, Thank you for your kind words. We’re thrilled to know that you value our site and competitive prices. We continuously strive to provide the best experience and deals for our customers. Best regards, TEAM EKOSPORT

• 5 / 5

  

  Edit Flag

  Easy to use

  Review of 01/12/2024, following an experience of 12/11/2024 by ANGIE S.

  Answer by ekosport.co.uk

  

  Flag

  Dear Angie, Thank you for your positive feedback! We're glad to hear that you find our site easy to use. We put a lot of effort into making sure it meets your needs, and it's wonderful to know that it's making a positive impact. If you have any suggestions or need further assistance, please don't hesitate to reach out. Best regards, TEAM EKOSPORT

• 5 / 5

  

  Edit Flag

  Good jacket, as described, arrived quickly

  Review of 01/12/2024, following an experience of 08/11/2024 by DUNCAN S.

  Answer by ekosport.co.uk

  

  Flag

  Hello Duncan, Thank you for your feedback! We are glad to hear that the jacket met your expectations and arrived quickly, as described. Feel free to share any further suggestions. Best regards, EKOSPORT TEAM

• 5 / 5

  

  Edit Flag

  Easy shopping. Prompt email response. Good that customs fee is included in price at purchase (other competitors based in EU do not necessarily offer this).

  Review of 01/12/2024, following an experience of 11/11/2024 by PAUL O.

  Answer by ekosport.co.uk

  

  Flag

  Dear Paul, Thank you for your review! We’re pleased that you found the shopping process straightforward and that our email response met your expectations. We’re also glad you noticed that we include the customs fee, as we aim to provide a hassle-free experience. Best regards, Ekosport

• 5 / 5

  

  Edit Flag

  Very good site

  Review of 01/12/2024, following an experience of 14/10/2024 by MATTHEW S.

  Answer by ekosport.co.uk

  

  Flag

  Hi Matthew, Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our site. If you ever need assistance or have any questions, don't hesitate to reach out. We look forward to welcoming you back soon! Kind regards, EKOSPORT TEAM

• 5 / 5

  

  Edit Flag

  Needed to amend order slightly and the customer service team dealt with it very efficiently. Skis and poles as described.

  Review of 01/12/2024, following an experience of 07/11/2024 by GERARD W.

  Answer by ekosport.co.uk

  

  Flag

  Dear Gerard, Thank you for taking the time to share your feedback. We're delighted to hear that our customer service team was able to assist you efficiently with the amendment to your order, and that the skis and poles met your expectations. If you have any further questions or need assistance, please don’t hesitate to reach out. We're here to help! Best regards, TEAM EKOSPORT

• 5 / 5

  

  Edit Flag

  Easy to order and quick delivery to the UK, haven’t had a chance to try out my Helly Hansen ski trousers yet but I’m sure they will be perfect.

  Review of 01/12/2024, following an experience of 08/10/2024 by PAUL B.

  Answer by ekosport.co.uk

  

  Flag

  Dear Paul, Thank you for your kind feedback! We're thrilled to hear that you found the ordering process easy and that your delivery arrived quickly to the UK. We hope you enjoy your new Helly Hansen ski trousers as much as we enjoy providing excellent service. Once you’ve had a chance to try them out, we'd love to hear how they perform! If you need any assistance or have further questions, feel free to reach out. Kind regards, TEAM EKOSPORT

• 1 / 5

  

  Edit Flag

  Binding size incorrect. They ignored information that I gave them with the order. Refused to correct.

  Review of 01/12/2024, following an experience of 06/11/2024 by JOHN H.

• 5 / 5

  

  Edit Flag

  Good quality

  Review of 01/12/2024, following an experience of 06/11/2024 by NELSON P.

  Answer by ekosport.co.uk

  

  Flag

  Dear Nelson, Thank you for your feedback! We're so glad to hear you're happy with the quality of your purchase. We take pride in offering products that meet high standards, and it's great to know that your experience reflects that. If you need any further assistance, feel free to get in touch! Best regards, TEAM EKOSPORT

• 5 / 5

  

  Edit Flag

  Easy to navigate

  Review of 12/11/2024, following an experience of 01/10/2024 by LEE S.

  Answer by ekosport.co.uk

  

  Flag

  Dear Lee, Thanks for sharing! We're pleased to know you had an easy time navigating. Kind regards, Ekosport

  Answer by Lee S

  

  Flag

  No problem thanks

  Show exchanges Hide exchanges
• 5 / 5

  

  Edit Flag

  Head ski boots are brilliant and comfortable.

  Review of 11/11/2024, following an experience of 31/10/2024 by JOHN B.

  Answer by ekosport.co.uk

  

  Flag

  Dear John, Thank you for your wonderful feedback! We're so glad to hear that you're enjoying your Head ski boots and finding them comfortable. Kind regards, Ekosport

• 5 / 5

  

  Edit Flag

  Easy to use

  Review of 11/11/2024, following an experience of 01/10/2024 by PATRICK O.

  Answer by ekosport.co.uk

  

  Flag

  Dear Patrick, Great to hear! We work hard to ensure a seamless experience, so we're glad you found it easy to use Best regards, Ekosport

  Answer by Patrick O

  

  Flag

  Thats good to hear, i will be using you again 👌

  Show exchanges Hide exchanges
• 5 / 5

  

  Edit Flag

  Easy ordering. Quick delivery. Pleased with item.Very helpful customer service.

  Review of 09/11/2024, following an experience of 29/10/2024 by JANE RUTH B.

  Answer by ekosport.co.uk

  

  Flag

  Dear Jane, Thank you so much for your kind feedback! We're thrilled to hear that your ordering process was easy, delivery was quick, and that you're happy with your item. We strive to provide excellent customer service, and it's great to know you had a positive experience. Best regards, Ekosport

• 5 / 5

  

  Edit Flag

  After struggling to find these skis elsewhere in my size, I came across Ekosport who had great stock and were unbelievable cheaper than other places I had seen. This made me somewhat skeptical, but I am leaving this review to ensure others don't get put off by this. Skis arrive 5days after ordering with bindings installed free of charge. Stoked on the new purchase and highly recommend these guys!

  Review of 08/11/2024, following an experience of 28/10/2024 by CHRIS K.

  Answer by ekosport.co.uk

  

  Flag

  Dear Chris, Thank you for your kind review! We're thrilled to hear that you found the perfect skis at such a great price and that the ordering process was smooth. We strive to offer competitive pricing and quick, reliable service, so it’s fantastic to know we could meet your expectations. Enjoy your new skis, and we appreciate your recommendation! Feel free to reach out if you need anything else in the future. Best regards Ekosport

• 5 / 5

  

  Edit Flag

  All good here!

  Review of 05/11/2024, following an experience of 23/09/2024 by ROBERT S.

  Answer by ekosport.co.uk

  

  Flag

  Hello Robert, Fantastic, thanks for the update! All the best Ekosport

• 5 / 5

  

  Edit Flag

  First class experience. Used many times previously & always deliver a great price & service. Many thanks

  Review of 05/11/2024, following an experience of 20/09/2024 by JAMES M.

  Answer by ekosport.co.uk

  

  Flag

  Dear James, Thank you for your loyalty and wonderful feedback! We're thrilled to consistently meet your expectations with our service and pricing. Many thanks for choosing us time and again! With appreciation, Ekosport

• 5 / 5

  

  Edit Flag

  Easy to use with great prices.

  Review of 05/11/2024, following an experience of 25/10/2024 by GEORGE Q.

  Answer by ekosport.co.uk

  

  Flag

  Hello George, Thank you! We're glad you found it easy to use and appreciated our prices! Best regards, Ekosport

• 5 / 5

  

  Edit Flag

  Excellent service and competitive pricing!

  Review of 04/11/2024, following an experience of 23/09/2024 by STEVEN S.

  Answer by ekosport.co.uk

  

  Flag

  Hello Steven, Thank you so much! We're thrilled to hear you enjoyed the service and found our pricing competitive! Best regards, Ekosport

• 5 / 5

  

  Edit Flag

  I have now purchased ski boots, skis and poles, great choice, delivery and price, no need to go anywhere else

  Review of 03/11/2024, following an experience of 21/10/2024 by ANDREW R.

  Answer by ekosport.co.uk

  

  Flag

  Hello Andrew, Thank you so much for your kind words! We're thrilled to hear that you're happy with your ski boots, skis, and poles, as well as the delivery and pricing. It's great to know that we could provide everything you needed in one place. Wishing you an amazing time on the slopes! Best regards, Ekosport

• 5 / 5

  

  Edit Flag

  Bought these running shoes for my son. He is very pleased with them. He says they are really comfortable and give great support.

  Review of 03/11/2024, following an experience of 23/09/2024 by DAWN L.

  Answer by ekosport.co.uk

  

  Flag

  Hello Dawn, Thank you for sharing your feedback! We're so happy to hear that your son is pleased with his new running shoes and finds them both comfortable and supportive. It's always great when we can help make his running experience better. Wishing him many great runs ahead! Kind regards, Ekosport

• 5 / 5

  

  Edit Flag

  All good

  Review of 28/10/2024, following an experience of 17/09/2024 by HELEN R.

  Answer by ekosport.co.uk

  

  Flag

  Dear Helen, Thank you! We’re glad everything went well. Enjoy your purchase. Kind regards, Ekosport

• 5 / 5

  

  Edit Flag

  Luxury product, price was excellent (£200 cheaper than UK snow n rock), delivery to the UK didn’t take too long

  Review of 26/10/2024, following an experience of 15/10/2024 by EMMA D.

  Answer by ekosport.co.uk

  

  Flag

  Dear Emma, Thank you for your feedback! We're thrilled to hear you’re pleased with the price and the quick delivery to the UK. Enjoy your new gear, and let us know if there’s anything else we can assist you with. Happy riding! Best regards, Ekosport

• 5 / 5

  

  Edit Flag

  Found a great price for the trainers I wanted. Item arrived promptly and was well packaged. Great communication throughout buying and delivery process. Can't fault the service. Thanks

  Review of 11/10/2024, following an experience of 16/09/2024 by MATTHEW M.

  Answer by ekosport.co.uk

  

  Flag

  Hi Matthew, Thank you so much for your kind words! We're thrilled to hear that you found the trainers you wanted at a great price and that the delivery was quick and well-packaged. Your satisfaction is our top priority, and we're glad our communication met your expectations throughout the process. We look forward to welcoming you back for more shopping soon. Thanks again for your trust! Best regards, Ekosport Team

• 5 / 5

  

  Edit Flag

  Efficient site, easy order process

  Review of 11/10/2024, following an experience of 24/09/2024 by TIM W.

  Answer by ekosport.co.uk

  

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  Hi Tim, Thank you for your great feedback! We’re delighted to hear that you found our site efficient and the ordering process easy. Your satisfaction is important to us, and we’re glad we could provide a smooth experience. We look forward to serving you again soon! Best regards, Ekosport Team

• 5 / 5

  

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  Very easy site to navigate and find the item I was looking for. A really good choice of products.

  Review of 11/10/2024, following an experience of 23/09/2024 by SARA D.

  Answer by ekosport.co.uk

  

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  Hi Sara, Thank you for your wonderful feedback! We’re thrilled to hear that you found our site easy to navigate and appreciated the wide range of products we offer. Your satisfaction is important to us, and we’re glad we could help you find exactly what you were looking for. We look forward to serving you again soon! Best regards, Ekosport Team

• 5 / 5

  

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  Took longer than was said… I was a bit worried at one point, but it arrived in the end

  Review of 11/10/2024, following an experience of 20/08/2024 by PAUL R.

  Answer by ekosport.co.uk

  

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  Hi Paul, Thank you for your honest feedback. We’re sorry that the delivery took longer than expected and understand your concerns. We're glad to hear that the item arrived in the end, and we appreciate your patience throughout the process. We’ll work to improve this for future orders, and we hope to serve you again soon with a smoother experience. Best regards, Ekosport Team

• 4 / 5

  

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  Website easy to navigate and find what I wanted

  Review of 11/10/2024, following an experience of 26/08/2024 by DAVE R.

  Answer by ekosport.co.uk

  

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  Hi Dave, Thank you for your positive feedback! We’re glad to hear that you found our website easy to navigate and that you were able to find exactly what you were looking for. Your satisfaction is important to us. We look forward to serving you again soon! Best regards, Ekosport Team

• 1 / 5

  

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  Ecosport charged me high shipping costs to return a product that didn’t fit. I will not order shoes/clothing from them again.

  Review of 11/10/2024, following an experience of 16/09/2024 by OSCAR H. *

  *Pseudonymized data at the request of the author

  Answer by ekosport.co.uk

  

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  Dear Steve, We are sorry to hear about your experience with the return shipping costs at Ekosport. Since Brexit, everything has changed for you and us. That can be really frustrating, especially when a product doesn’t fit. Best regards, Ekosport

• 5 / 5

  

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  Good purchase, kit arrived in good condition and timely delivery with reasonable info on route.

  Review of 25/09/2024, following an experience of 12/09/2024 by BRIAN L.

  Answer by ekosport.co.uk

  

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  Hi Brian, Thank you for your review! We're pleased to hear that your kit arrived in good condition and that the delivery was timely. We're also glad that the tracking information provided was helpful. We appreciate your feedback and look forward to serving you again soon! Best regards, Ekosport Team

• 5 / 5

  

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  Excellent service from ekosport, unfortunately I had to return the item , the return was effortless Will definitely use ekosport in the future

  Review of 23/09/2024, following an experience of 08/08/2024 by DAVE C.

  Answer by ekosport.co.uk

  

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  Hi Dave, Thank you for your wonderful review! We're sorry to hear that the item didn't work out, but we're glad that the return process was smooth for you. Your satisfaction with our service is important to us, and we're thrilled to know you'll be shopping with us again in the future. We look forward to helping you find the perfect product next time! Best regards, The Ekosport Team

• 5 / 5

  

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  Great value and delivered on time

  Review of 23/09/2024, following an experience of 09/09/2024 by TRACY N.

  Answer by ekosport.co.uk

  

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  Hi Tracy, Thank you for your feedback! We're thrilled to hear that you found great value in your purchase and that the delivery was on time. Your satisfaction is our priority, and we’re glad to have met your expectations. We look forward to serving you again soon! Best regards, Ekosport Team

  Answer by ekosport.co.uk

  

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  Hi Tracy, Thank you for your feedback! We're thrilled to hear that you found great value in your purchase and that the delivery was on time. Your satisfaction is our priority, and we’re glad to have met your expectations. We look forward to serving you again soon! Best regards, Ekosport Team

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• 1 / 5

  

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  Unfortunately my order was lost in transit and never delivered. I was issued a refund after a couple of weeks but I would struggle to recommend this business

  Review of 23/09/2024, following an experience of 30/07/2024 by ALASDAIR M.

  Answer by ekosport.co.uk

  

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  Dear Alasdair, We are really sorry to hear that your order was lost in transit—that’s incredibly frustrating! It’s unfortunate that this experience has impacted your view of the business. Kind regards, Ekosport

• 5 / 5

  

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  Super quick delivery ; great packaging , loved the new Hokas

  Review of 23/09/2024, following an experience of 10/09/2024 by RHONA N.

  Answer by ekosport.co.uk

  

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  Hi Rhona, Thank you for your fantastic review! We’re thrilled to hear that the delivery was super quick, the packaging met your expectations, and that you’re loving your new Hokas. It’s always great to know when our customers are happy with their purchases! We look forward to serving you again soon! Best regards, The Ekosport Team

• 5 / 5

  

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  best priced , 3-5 days delivery on time , ovr very happy

  Review of 08/09/2024, following an experience of 28/08/2024 by BRADLEY C.

  Answer by ekosport.co.uk

  

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  Hi Bradley, Thank you for your feedback! We're delighted to hear that you were happy with our pricing and that the delivery was on time as promised. Your satisfaction means a lot to us, and we're glad you had a positive experience. Looking forward to serving you again soon! Best regards, The Ekosport Team

• 1 / 5

  

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  Since May i still did not get my product. They do not answer phones, They no to reply to any email. Disaster. Do not but anything there

  Review of 03/09/2024, following an experience of 09/07/2024 by TOMASZ W.

  Answer by ekosport.co.uk

  

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  Dear Tomasz, We responded to your email and calls, and the refund was made on August 9, 2024. Thank you for reviewing your comment, which is not quite correct. Best regards, Ekosport

• 5 / 5

  

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  Great price, delivery took a little long but it is coming from France

  Review of 03/09/2024, following an experience of 20/08/2024 by JAMES J.

  Answer by ekosport.co.uk

  

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  Hi James, Thank you for your review! We're glad you appreciated the great price, and we apologize for the slightly longer delivery time. As you mentioned, shipping from France can sometimes take a bit longer, but we’re happy everything arrived as expected. We appreciate your understanding and look forward to serving you again soon! Best regards, The Ekosport Team

Reviews displayed in chronological order