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Review Summary
Ekosport is described as easy to use, with a clear website and a straightforward ordering process. Customers often mention quick dispatch, solid packaging, and a smooth delivery experience, which makes buying outdoor gear feel simple and reassuring.
Delivery
"order processed quickly, the Ekosport supplied updates, despatched within 1 day (order placed sunday). Reliable courier so delivery was quick and…"
order processed quickly, the Ekosport supplied updates, despatched within 1 day (order placed sunday). Reliable courier so delivery was quick and reliable.
"Excellent service. Ski jacket arrived in good time. I noticed some other reviews from customers complaining about delivery times. As the company is…"
Excellent service. Ski jacket arrived in good time. I noticed some other reviews from customers complaining about delivery times. As the company is based in France please allow postage timing for clearing customs. My package arrived with in the estimated 5 working days that Ekosport suggest Would definitely recommend this company. Many thanks.
"Great price, fast delivery and clear communication"
Digital experience
"Excellent customer support & good easy to use website.."
"Website good layout and easy to navigate. Accurate description of products and services."
"good site to use"
Choice
"Huge product range, great prices and quick delivery time"
"Great range available"
"Great range of products and prices"
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David H.
13 Sept 2026
Verified reviewVery good
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John H.
12 Sept 2026
Verified reviewHowever the shipping company could see some improvement. My parcel, of a pair of ski's, arrived broken fortunately the ski's themselves were not damaged at all.
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Pieter B.
12 Sept 2026
Verified reviewMy first time buying from ekosport, and I wasn't disappointed. Fast dispatch and shipping, item was new and as described. I would buy from them again.
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Stephen S.
7 Sept 2026
Verified reviewExcellent I bought tent dispatched and delivered to uk no problem whatsoever I would definitely use ekosport in the future excellent product very happy.
Reply from Ekosport.co.uk
Hi Stephen, Thanks so much for your lovely review, we are really pleased you had a great experience. We hope to see you back at ekosport in the future. Many thanks. ekosport team
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Dean R.
2 Sept 2026
Verified reviewGreat boots. Fit well.
Reply from Ekosport.co.uk
Hi there Dean, Thanks so much for your brilliant review. We are really pleased you had a positive experience with your purchase. Hope to welcome you back soon. Kind regards. Ekosport team
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Omar dt M.
2 Sept 2026
Verified reviewVery happy with purchase
Reply from Ekosport.co.uk
Hi Omar , Thanks so much for your lovely feedback, we are really pleased you enjoyed your experience with us. Thanks again. Ekosport team
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Martin M.
31 Aug 2026
Verified reviewExcellent customer support & good easy to use website..
Reply from Ekosport.co.uk
Hello Martin, Thank you so much for your kind words. We are really pleased to hear you had a great experience with us. Feedback like this means a lot and keeps us motivated. Many thanks. Ekosport team
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Robert S.
27 Aug 2026
Verified revieworder processed quickly, the Ekosport supplied updates, despatched within 1 day (order placed sunday). Reliable courier so delivery was quick and reliable.
Reply from Ekosport.co.uk
Hi Robert, Thank you for your lovely feedback, we are really pleased you enjoyed your experience with us. It means a lot to the team to hear this, and we hope to welcome you back soon. Thanks again. ekosport team
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Colin W.
24 Aug 2026
Verified review1st
Reply from Ekosport.co.uk
Hi Colin, Thanks so much for the lovely rating, we really appreciate you taking the time to share this. Delighted to hear you had a great experience with us, we hope to see you back soon. Many thanks. Ekosport team
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Jos B.
24 Aug 2026
Verified reviewOne piece of the binding was missing through no fault of Ekosport. They were excellent in sourcing the missing part from the manufacturers and keeping me informed of progress.
Reply from Ekosport.co.uk
Hi Jos, Thanks so much for your kind words. We are sorry there was any inconvenience and are glad everything was resolved to your satisfaction. Thanks again, much appreciated. Ekosport team
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Michal H.
18 Aug 2026
Verified reviewGreat seller.
Reply from Ekosport.co.uk
Hi Michal, Thanks so much for the lovely feedback, we are really pleased you had a positive experience with us. We hope to welcome you back soon. Kind regards. Ekosport team
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Stuart V.
15 Aug 2026
Verified reviewGood would use again
Reply from Ekosport.co.uk
Dear Stuart, We’re delighted to hear that you had a good experience with us and that you would shop with us again. Best regards, Ekosport
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Ronnie D.
13 Aug 2026
Verified reviewThese ski boots came at a very good price They feel good can’t wait to try them out this winter
Reply from Ekosport.co.uk
Dear Ronnie, Thank you very much for your feedback! We’re glad you’re happy with your new ski boots and the price. We hope you have an amazing ski season! Best regards, Ekosport
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Simon K.
11 Aug 2026
Verified reviewOrdered some skis online. Very straightforward ordering process. Provided all requested info (ski level/boot size) and less than a week later the order arrived. This is the second time I've used EkoSport and the second time I've been impressed. Highly recommended.
Reply from Ekosport.co.uk
Dear Simon, Thank you so much for your wonderful feedback! We’re delighted to hear that you were impressed with our service once again. It’s great to know that the ordering process was straightforward and that your skis arrived quickly. We truly appreciate your recommendation! Best regards, Ekosport
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M. W.
10 Aug 2026
Verified reviewExcellent service. Ski jacket arrived in good time. I noticed some other reviews from customers complaining about delivery times. As the company is based in France please allow postage timing for clearing customs. My package arrived with in the estimated 5 working days that Ekosport suggest Would definitely recommend this company. Many thanks.
Reply from Ekosport.co.uk
Hello Mark, Thank you for your lovely review, we are really pleased you had a positive experience with us. We appreciate you taking the time to recommend us, it means a lot to the team. Many thanks. ekosport team
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Danny J.
10 Aug 2026
Verified reviewVery poor rating as after 2 weeks I have still not received my order - merchant uses Evri who are very poor on meeting reasonable delivery timescales and communications
Reply from Ekosport.co.uk
Dear Danny, We are sorry to hear about what happened and fully understand your disappointment. Unfortunately, once the parcel was handed over to the carrier, the delivery issue was no longer within our control. We sincerely regret the inconvenience caused by the delay and the lack of communication regarding your delivery. As the order could not be delivered, a full refund has been issued to you. Once again, please accept our sincere apologies for the inconvenience, and thank you for your understanding. Kind regards, Ekosport
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Abdul A.
10 Aug 2026
Verified reviewEfficient with great pricing
Reply from Ekosport.co.uk
Hello Abdul, Thanks so much for your lovely review. We are really pleased to hear you had a positive experience with us. We look forward to welcoming you back soon. Kind regards. Ekosport team
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Malcolm F.
10 Aug 2026
Verified reviewGood deal and very efficient.
Reply from Ekosport.co.uk
Dear Malcolm, Thank you for your great feedback! We’re happy to hear that you had a positive experience with us. Best regards, Ekosport
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Ian F.
7 Aug 2026
Verified reviewThe postage took longer than expected and when I emailed asking where it was I got no reply. The packaging was bad too, I was surprised the items haddent fallen out. The package did arive though.
Reply from Ekosport.co.uk
Dear Ian, Thank you for your feedback. We sincerely apologize for the delay. Regarding your email, we did reply, but unfortunately with a slight delay. We were not informed of the condition of the parcel, which meant we were unable to take action sooner. We are nevertheless pleased to hear that your parcel eventually arrived safely. We sincerely thank you for your patience and understanding. Best regards, Best regards, Ekosport
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Ronald L.
3 Aug 2026
Verified reviewi thought i had ordered identical aku rock shoes to my 2year old worn out ones. It was not shown on your website that aku had changed the fit radically but not the appearance and marking . This cost me alot of trouble returning with a £50 loss overall!
Reply from Ekosport.co.uk
Dear Ronald, We’re very sorry for the inconvenience and the loss you experienced when returning the shoes. Unfortunately, brands do not always specify when they make changes to the fit or shape of a model, particularly when the appearance and markings remain unchanged. When we are provided with information about such changes, we always make sure to communicate it on the product page. We completely understand your frustration, especially as you were expecting to receive the same fit as your previous pair. We’re sorry that this information was not available to us in this case and that it resulted in additional trouble and expense for you. Please note that the return cost of £14.99 is the only amount that is at your expense. The remaining amount will be fully refunded to you. We hope this clarifies the refund process and apologise again for any inconvenience caused. Kind regards, Ekosport
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