Review Summary
The brand is praised for its excellent product quality, competitive pricing, and user-friendly website, leading to a satisfying shopping experience.
- This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Review Summary
The brand is praised for its excellent product quality, competitive pricing, and user-friendly website, leading to a satisfying shopping experience.
- This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Customer reviews
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Easy to order, good product as expected, not much communication about delivery but would certainly buy from them again.
Review of , following an experience of by MARY E.
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Easy to use
Review of , following an experience of by GILLIAN B.
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Excellent product received in good time at a good price
Review of , following an experience of by GEMMA F.
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Only used Ekosport twice. Latest time was great, first time I cancelled as skis didn't arrive on time. They did refund promptly though
Review of , following an experience of by ROBERT D.
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I had to order another pair of these boots, because my original ones were too small, and I couldn't return them as it was too long since I bought them, but thankfully these ones fit perfectly, thank goodness!!
Review of , following an experience of by MARILYN H.
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I ordered one item which was delivered promptly. I then ordered a further 3 items and waited 10 days only to find they hadn’t even been dispatched and so would not get to me in time. There was no explanation or apology from the customer service team which isn’t acceptable. So, beware of delivery times if you need something by a set time.
Review of , following an experience of by VICTORIA M.
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Excellent value for money on the products I bought. Very fast delivery. Well packaged items to avoid damage.
Review of , following an experience of by DAVE W.
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Great service... Actually the best i have dealt with overseas. Well done ekosport, will certainly be back again to purchase from here.
Review of , following an experience of by GREGG L.
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Great site, delivered quick and very happy with my purchase
Review of , following an experience of by MARTIN C.
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My order never turned up & the customer service department were very slow to respond to my emails & phone calls. I always had to chase them up to see what was going on. Very poor service would never use them again
Review of , following an experience of by PAUL M.
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1st class service, fantastic price and super fast delivery.
Review of , following an experience of by C L.
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Absolute fabulous company to deal with , return easy , money back , new ski pants arrived in no time . Fantastic
Review of , following an experience of by LYNETTE M.
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My favourite place for skis & other ski gear, best choice & prices
Review of , following an experience of by FIZZ B.
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Great items and great value. Managed to get a coat that was sold out everywhere else, and some great items at the best prices I could find. Delivery only took 4 days and all arrived in perfect condition. Would use again.
Review of , following an experience of by HANNA C.
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If you are ordering from the Jk j would avoid Eko sport. They use Evri as the courier service who as expect damaged the skis I ordered before even attempting delivery. 8 days later the skis are still not back at Eko sport. Whilst I recognise this isn’t directly their failt, choosing to use a courier with an appalling reputation is their choice. Along with how they deal with customer after service.
Review of , following an experience of by CARL J.
Answer by ekosport.co.ukFlagDear Carl, Since Brexit, we have been working exclusively with EVRI, which is a reliable carrier comparable to others. We are surprised by your comment regarding our customer service at Ekosport. Please note that all your emails have been answered, and just an hour ago, we sent you a pre-filled form that only needs to be signed to process your compensation. We hope this clarifies the situation and look forward to resolving it quickly for you. Best regards, Ekosport
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Excellent service and product. The price was great and the boots arrived very quickly.
Review of , following an experience of by JILL M.
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I bought a pair of skis at a very competitive price. Until I enquired about delivery I wasn’t aware that the product was coming from France. Nevertheless, I received the skis within a reasonable timescale.
Review of , following an experience of by JOHN W.
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A very clear, user friendly site
Review of , following an experience of by RACHEL B.
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Item has not been received
Review of , following an experience of by DOUGLAS G.
Answer by ekosport.co.ukFlagDear Douglas, We are very sorry for the issue with the delivery of your parcel, which is unfortunately beyond our control. To resolve this as quickly as possible, you received a non-receipt form this morning (please note that we do not operate on weekends). We kindly ask you to complete, sign, and return the form by email. This is necessary to initiate an investigation with the carrier. Once the investigation has been opened, the carrier will begin their process, which may take a few days. We understand that this may be inconvenient, and we truly appreciate your patience and cooperation. Please rest assured that we will follow up closely with the carrier and keep you informed of any updates until the situation is fully resolved. Best regards, Ekosport
Answer by Douglas G.FlagThanks however you have sent me a email about a form that needs completing. But no document.
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Good price and easy to order
Review of , following an experience of by PAUL D.
Answer by ekosport.co.ukFlagHello Paul, We truly appreciate your feedback and are happy you had a smooth ordering experience. Kind regards, Ekosport
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Good service, good offer, clear in their communications, technical enough
Review of , following an experience of by TOMMASO G.
Answer by ekosport.co.ukFlagHello Tommaso, Thank you for your positive review. We are glad our service, offers, and communications met your expectations. Best regards, Ekosport
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Competitive price and quick delivery.
Review of , following an experience of by DEAN H.
Answer by ekosport.co.ukFlagHallo Dean, Great to hear! We’re happy that you enjoyed the competitive price and fast delivery. Best regards, Ekosport
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Really good - skiis got delivered fast and in good condition
Review of , following an experience of by ELIZABETH K.
Answer by ekosport.co.ukFlagHallo Elizabeth, Thank you for your positive review. We are pleased that your skis arrived promptly and in good condition. Kind regards, Ekosport
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Terrible customer support. Evri lost my purchase (made on 03/10/2025, now 22/10/2025), will not issue a refund until 30 days are over. Mis-quoting UK Consumer laws, stating they can't cancel/refund until an investigation with Evri is complete. Utter rubbish. Was quoted 4-5 days delivery, and after first delay I had expressed urgency for a snowboarding trip. Well within my right to cancel now that it is lost and has not arrived in time. Avoid them. Though Evri lost the package, they are not confirming to UK Trading Laws, and I will be reporting to Trading Standards and requesting a chargeback.
Review of , following an experience of by PHIL G.
Answer by ekosport.co.ukFlagDear Phil, We’re very sorry for the inconvenience with your order delivery. Unfortunately, this issue is beyond our control. As we’ve explained in previous emails, a paid and dispatched order cannot be canceled, and the investigation for your missing parcel is still ongoing. Please note that EVRI’s standard delivery time of 4–5 working days is an estimate and cannot be guaranteed. All details are clearly outlined in our delivery and general terms. While there’s no strict legal timeframe in the UK, most sellers aim to provide a refund or replacement within 30 days once a parcel is confirmed lost. We truly appreciate your patience and understanding as we work to resolve this. Best regards, Ekosport
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Navigation of site is difficult via mobile but the products are excellent and priced competitively.
Review of , following an experience of by STEVEN W.
Answer by ekosport.co.ukFlagHello Steven, Thank you very much for your feedback! We’re glad to hear you’re happy with our products and prices. We appreciate your comment about mobile navigation — we’ll share it with our web team to improve the experience. Best regards, Ekosport
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Nice easy purchase as always. Skis arrived in great packaging and in perfect condition.
Review of , following an experience of by ADRIAN B.
Answer by ekosport.co.ukFlagHallo Adrian, Great to hear everything went perfectly with your order! Thanks for your trust and kind words. Kind regards, Ekosport
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Great product, fast and easy service.
Review of , following an experience of by TOBY M.
Answer by ekosport.co.ukFlagDear Toby, Thank you for your kind feedback! We’re thrilled you enjoyed both our product and service. Kind regards, Ekosport
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Great price and quick delivery
Review of , following an experience of by TAMMY P.
Answer by ekosport.co.ukFlagDear Tammy, We appreciate your review! It’s great to hear that our pricing and delivery met your expectations. Best regards, Ekosport
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Excellent website. Smooth service into the UK.
Review of , following an experience of by SHEELAGH K.
Answer by ekosport.co.ukFlagDear Sheelagh, We’re delighted to hear this! Thank you for your support and positive words. Kind regards, Ekosport
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Easy to navigate
Review of , following an experience of by KEITH R.
Answer by ekosport.co.ukFlagDear Keith, Thanks for letting us know! We’re happy the layout made your experience smooth. Best regards, Ekosport
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Good choices of jackets, good prices, efficient delivery and happy with the jacket!
Review of , following an experience of by LOUISE K.
Answer by ekosport.co.ukFlagHello Louise, Great to hear that you’re satisfied with the jacket and our service. Enjoy your new jacket. Best regards, Ekosport
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Items easy to order and despatched quickly
Review of , following an experience of by BARBARA C.
Answer by ekosport.co.ukFlagDear Babara, That’s great news! We strive to make ordering simple and delivery fast for our customers. Kind regards, Ekosport
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Ekosport have been very unhelpful on refunding me for my parcel which was stolen from out side my house I know it was Evri who delivers so between them both thay sould have the debate and I sould off been refunded as sent all the stuff that was needed I was then told my case had been closed to which I’m over £400 down to which I’ve been made to feel it’s my fault and I’m still waiting for my refund it’s absolutely disgusting my partner didn’t receive his birthday present and I’m out off pocket so I will never use this company again Regard Bridie
Review of , following an experience of by BRIDIE N.
Answer by ekosport.co.ukFlagDear Bridie, Indeed, claims for parcels marked as "delivered" generally take longer to resolve than those for parcels reported as "lost." We fully understand the frustration this may have caused. After the investigation into your claim was completed, you received a full refund for your purchase. We sincerely apologize for this delivery issue, which was entirely beyond our control. Please be assured that your case was carefully monitored throughout the process, and we responded promptly to every email you sent. Our team made every effort to keep you informed and to resolve the situation as efficiently as possible. We greatly appreciate your patience and understanding in this matter, and we hope this experience will not deter you from shopping with us in the future. Best regards, Ekosport
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Great product and delivery. Very happy.
Review of , following an experience of by NATHAN F.
Answer by ekosport.co.ukFlagDear Nathan, Thank you! We’re delighted to hear that you’re happy with the product and delivery. Best regards, Ekosport
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Easy, great price, great product, delivered on time
Review of , following an experience of by GRAEME B.
Answer by ekosport.co.ukFlagDear Graeme, That’s wonderful to hear! We always aim to make the experience smooth, affordable, and timely for our customers. Kind regards, Ekosport
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Website is very good as too communication through customer service when I had a delivery query.
Review of , following an experience of by ANDREW G.
Answer by ekosport.co.ukFlagDear Andrew, That’s wonderful! We’re pleased that both our website and customer service made your experience smooth. Best regards, Ekosport
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It was easy to navigate and place the order.
Review of , following an experience of by KEITH D.
Answer by ekosport.co.ukFlagDear Keith, That’s great to hear! We strive to make ordering as easy as possible for our customers. Kind regards, Ekosport
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very pleased with the whole shopping experience
Review of , following an experience of by MIKE S.
Answer by ekosport.co.ukFlagDear Mike, Thank you! We’re thrilled to hear that you enjoyed your shopping experience. Best regards, Ekosport
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Beautiful
Review of , following an experience of by LILIANA S.
Answer by ekosport.co.ukFlagDear Liliana, Thanks! Glad you like it! Best regards, Ekosport
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Excellent price and quick delivery - can’t ask for much more.
Review of , following an experience of by HENRIETTA W.
Answer by ekosport.co.ukFlagHello Henrietta, Thank you for your wonderful comment! We're pleased to hear that you found our prices excellent and enjoyed quick delivery. Your satisfaction is our priority, and we appreciate you taking the time to share your experience with us. Warm regards. Ekosport Team
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Very slow delivery and still 3 weeks awaiting for my refund.
Review of , following an experience of by QUICK NICK'S H.
Answer by ekosport.co.ukFlagDear customer, We sincerely apologize for the delay you have experienced with both the delivery and your refund. We understand how frustrating this must be and truly appreciate your patience. Thank you for your understanding, and we apologize again for the inconvenience caused. Best regards, Ekosport
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Ordered a Husky tent. Description and photos show it has a rear entrance yet the tent I've been supplied has only one entrance
Review of , following an experience of by MICHAEL W.
Answer by ekosport.co.ukFlagHello Michael, We are very sorry to hear that the tent you received does not match the description and photos. We understand that this is disappointing.In the meantime, the problem has been resolved. Once again, we apologize for the delay with your order. Kind regards, Ekosport
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Good product selection at a competitive price and delivered on time
Review of , following an experience of by MARK K.
Answer by ekosport.co.ukFlagHello Mark, Thank you so much for your wonderful feedback! We're thrilled to hear you found our product selection appealing and that your order arrived on time. Your satisfaction is our top priority, and we appreciate your support. Best wishes! ekosport.co.uk team
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Excellent.
Review of , following an experience of by DUNCAN H.
Answer by ekosport.co.ukFlagHello Duncan ! Thank you so much for your excellent review and the wonderful 5-star rating. We’re thrilled to hear that you had a positive experience with us. Your support means a lot to the ekosport team. If there’s anything more we can do to enhance your experience further, please let us know! Best wishes. EKOSPORT
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All good 👍
Review of , following an experience of by STEFANO I.
Answer by ekosport.co.ukFlagHello Stefano ! Thank you so much for your wonderful review. We are pleased to hear that you had a great experience with us! Your support means the world to us, and we look forward to serving you again in the future. Best regards, Ekosport
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Excellent, super customer service. Even though we are in the UK i would highly recommend. Parcel arrived as stated.
Review of , following an experience of by RACHEL B.
Answer by ekosport.co.ukFlagHello Rachel! Thank you so much for your kind words and for taking the time to share your experience with us. We are delighted to hear that you received your parcel as promised and appreciate your recommendation. Your satisfaction is our priority, and it's wonderful to know our customer service met your expectations. Warm regards, The Ekosport Team
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Great value!
Review of , following an experience of by SIMON G.
Answer by ekosport.co.ukFlagHello Simon ! Thank you so much for your wonderful feedback! We are happy to know that you found great value in our products. Your satisfaction is our top priority, and we truly appreciate your support. If you have any further thoughts or need assistance, please do not hesitate to share. Best regards, The Ekosport Team
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Excellent price and service.
Review of , following an experience of by JAMIE B.
Answer by ekosport.co.ukFlagHello! Thank you so much for your kind words! We're delighted to hear you were happy with both the price and our service. We hope to see you again soon! Best regards, Ekosport
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A nice experience, I knew exactly what I wanted, and ekosport delivered all the way from France to the UK within a few days. Good service
Review of , following an experience of by DAVID E.
Answer by ekosport.co.ukFlagHello David, Thank you so much for your positive feedback! We are delighted to hear that you had a great experience with us and that your order arrived promptly from France. Your satisfaction is our priority, and we truly appreciate your kind words. We look forward to serving you again in the future! Best regards, Ekosport Team
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AVOID AT ALL COSTS: BE WARNED! DO NOT USE I wish I had read all other reviews before I used this company. Would never use again. I paid over £550 for a pair of NORDICA Enforcer skis and Marker Griffin Bindings in January. The skis were defective and had a split in the side wall which opened up after 2 days of piste use - I promptly emailed ekosport.uk (thinking they were a uk based company) with photos of the split. They took over a week to confirm they should be sent back so I packed them up at my own cost of packaging and returned that day. It took them over 5 weeks to confirm they had received the returned skis - I constantly emailed them but they just blamed customs. It appears they pay for some reduced service on returned products meaning they sit in customs for weeks while they keep your money and you have no product! During this time I had to spend another £150 hiring skis. After over 6 weeks of returning (mid April) they informed me NORDICA confirmed the product was defective, however they had no replacement skis in stock. So get this - they now offer me a refund on the skis but not the bindings and said they will send them back to me! These were clearly bought as a package and are pretty useless to me on their own. They have the 2026 version of the ski in stock but will not replace with that one and want me to pay extra even though I have been without the skis for almost the entire season and will not use again to next January! I have spent hours trying to reason with them but they are very arrogant and have terrible customer service. AVOID LIKE THE PLAGUE. it’s a false economy to use them.
Review of , following an experience of by RUEBEN W.
Answer by ekosport.co.ukFlagDear Rueben, We have just read your review and were quite surprised by your comments, which we would like to clarify. As you may know, since Brexit, all parcels returned from the UK to France are subject to customs procedures. This is a mandatory process for every single parcel, without exception. To manage this efficiently, the parcels are grouped together before being forwarded to our facilities in France. Unfortunately, this process can sometimes take a few weeks, which we understand can be frustrating — but it is beyond our direct control. In the case of your after-sales service request, we followed the standard procedure: the returned product was received and then sent to the brand for inspection and assessment. After completing their expertise, the brand confirmed that there was indeed a defect with the skis. Based on this, we issued a full refund for the skis. However, the bindings were not identified as part of the issue and were used. As such, they were not included in the refund and will be sent back to you shortly. We understand that the overall timeline may have seemed long and perhaps unclear at certain points, but please rest assured that your case was handled according to the established procedures involving both customs and manufacturer evaluation. We genuinely value your feedback and are always working to improve our service, especially for our UK customers navigating post-Brexit logistics. Thank you for your understanding, and should you have any further questions, our team remains at your disposal. Best regards Ekosport
Answer by Rueben W.FlagMy review is 100% factual and I will be placing it on every review site possible so people are aware of your practises and that your customer service has been atrocious and my overall experience terrible. It's not my fault you sent me defective skis and now I am over £300 out of pocket having to hire skis and now with a pair of useless bindings that cost me over £120. Most companies would offer you the latest version of the product available as a warranty replacement, especially given the skis were used for a few days! (I will also be contacting NORDICA about this)
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Great product and prompt delivery
Review of , following an experience of by CUSTOMER SUCCESS D.
Answer by ekosport.co.ukFlagHello! Thank you for your wonderful review! We’re thrilled to hear that you love the product and appreciate our prompt delivery service. Your feedback motivates us to continue providing the best for our customers. If you have any further thoughts to share, we’re always here to listen. Best regards, The Ekosport Team
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Found some great snowboarding gear in the sale and it was delivered pretty swiftly to the UK even with free delivery
Review of , following an experience of by MALCOLM S.
Answer by ekosport.co.ukFlagHello Malcolm, Thank you for sharing your positive experience! We’re thrilled to hear you found great items at a good price and that your delivery arrived swiftly. Your feedback is valuable to us, and we strive to maintain this level of service for our customers. We hope you enjoy your new gear on the slopes! Best regards, The Ekosport Team
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Excellent
Review of , following an experience of by DAVID D.
Answer by ekosport.co.ukFlagHello David! Thank you for your fantastic review and for taking the time to share your experience with us. We are delighted to hear that you found our service excellent! Your feedback inspires us to continue delivering top-notch products and support. If there is anything more we can do to enhance your experience, please let us know! Warm regards, EKOSPORT TEAM
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Good
Review of , following an experience of by BENNY C.
Answer by ekosport.co.ukFlagHello Benny! Thank you so much for your positive feedback and for taking the time to rate us 5/5. We’re happy to know that you had a great experience with ekosport.co.uk! Your support means a lot to us. If there’s anything specific you’d like to share or any way we can enhance your experience further, please don’t hesitate to let us know. Best regards, The Ekosport Team.
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On the whole a positive expert. The buying process was straightforward. My only negative is that it wasn't fully explained/clear when goods would be or had been despatched. I don't mind it taking a week or so to arrive but improved communication would be appreciated.
Review of , following an experience of by RODGER H.
Answer by ekosport.co.ukFlagHello Rodger, Thank you for your positive feedback and for taking the time to share your experience with us. We’re glad to hear that you found the buying process straightforward. We apologize for any confusion regarding the dispatch of your goods, and we appreciate your suggestion for improved communication. Your insights are valuable to us as we continuously strive to enhance our service. Kind regards, EKOSPORT
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I ordered a set of skis with bindings. Great price, fast delivery. Would highly recommend
Review of , following an experience of by SARAH-LOUISE B.
Answer by ekosport.co.ukFlagHello Sarah-Louise, Thank you so much for your wonderful review! We’re thrilled to hear you loved your skis and found our prices and delivery speed to your satisfaction. Your recommendation means a lot to us, and we appreciate your support. Wishing you an amazing time on the slopes! Best wishes, The Ekosport Team
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Great price on end of season skis. Clear and transparent on UK duties and VAT. Quick delivery and well packaged.
Review of , following an experience of by RYAN W.
Answer by ekosport.co.ukFlagHello Ryan, Thank you so much for your wonderful review! We are thrilled to hear you found great prices on our end of season skis and appreciated our clarity regarding UK duties and VAT. It is fantastic to know that the delivery met your expectations and the packaging was to your satisfaction. Your feedback is invaluable to us, and we look forward to serving you again! Best regards, The Ekosport Team
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Have never received my goods (Skis) despite charging me nearly £500
Review of , following an experience of by JULIAN R.
Answer by ekosport.co.ukFlagHello Julian, Indeed, there was a delivery issue with your package. Please note that you received a full refund for the order at the conclusion of the investigation, and Ekosport’s customer service responded to all your emails and maintained continuous contact with you. While it may seem lengthy, the process for a "lost" package can take some time. Kind regards, Ekosport Team
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Great price. Excellent fast delivery to Northern Ireland. Ski boots arrives after 4 days.
Review of , following an experience of by ANDREW R.
Answer by ekosport.co.ukFlagHello Andrew! Thank you so much for your fantastic review! We are glad to hear that you found our prices great and that your ski boots arrived quickly in Northern Ireland. Your satisfaction is our priority, and it’s wonderful to know we met your expectations. We appreciate your feedback and look forward to serving you again! Warm regards, EKOSORT
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Easy to navigate
Review of , following an experience of by P B. *
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Answer by ekosport.co.ukFlagHello, Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our website easy to navigate. Your feedback is invaluable as we strive to enhance our customers' experiences. We appreciate your support! Best regards, EKOSPORT
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item arrived on time and matched the description on the website
Review of , following an experience of by MATTHEW S.
Answer by ekosport.co.ukFlagHello, We’re glad to hear that your item arrived on time and met your expectations as described on our website. Kind regards, Ekosport
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Nothing wrong with the vendor or the KV poles all good. They were well packaged and arrived in pristine condition. Having used EU sellers many times the postage costs that now apply are stiff to say the least. Without the discount from the seller on the poles that covered the shipping i would have had second thoughts.
Review of , following an experience of by GUY G.
Answer by ekosport.co.ukFlagHello and thank you for your kind words! We are pleased to hear that your order arrived in perfect condition and that you were pleased with our packaging. We understand that shipping costs can be a concern, and we appreciate your feedback on this matter. Your satisfaction is our priority, and we're grateful for your support. Best wishes, Ekosport
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Exactly what I ordered, very pleased with the product and delivered punctually. Thank you!
Review of , following an experience of by HB HOLIDAY LETTINGS I.
Answer by ekosport.co.ukFlagHello, Thank you for sharing your positive experience with us! We are glad to know that your order arrived promptly, and you are pleased with the product. Your satisfaction is our priority, and your kind words inspire us to keep delivering exceptional service. Yours faithfully, Ekosport Team
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Great variety of ski gear at good prices and super customer service.
Review of , following an experience of by MARY B.
Answer by ekosport.co.ukFlagHello Mary! Thank you so much for your wonderful comment. We’re pleased to know that you enjoyed our variety of ski gear and found our prices appealing. It’s always our goal to provide exceptional customer service, and your kind words encourage us to keep improving. We appreciate your support and look forward to serving you again! Best wishes from the ekosport team.
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Great service and value
Review of , following an experience of by TOBY O.
Answer by ekosport.co.ukFlagHello Toby! Thank you so much for your wonderful review. We're thrilled to hear that you had a great experience with our service and found value in our offerings. Your support means a lot to us, and we look forward to continuing to serve you with excellence. Best regards, The Ekosport Team.
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Trousers arrived quickly and exactly what I was after. Struggled finding them available in my size at any UK resellers. Was sceptical because of other reviews, but glad I took the plunge and ordered them. Very pleased!
Review of , following an experience of by ADAM C.
Answer by ekosport.co.ukFlagHello Adam! Thank you so much for your review. We're thrilled to hear that your trousers arrived promptly and fit your needs perfectly, especially considering the challenge of finding your size. It means a lot to us that you took the chance and are pleased with your purchase. We appreciate your feedback and look forward to serving you again! Warm regards, EKOSPORT
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I must have looked past the ekosport thumbnail on Google Shopping four times before I finally clicked on and checked it out. I'm glad I ignored my instinct of "if it's too good to be true, it's probably not true". The price was ~£100 cheaper than most competitors, even when shipping was taken into account. A slick, well designed website with the item that I wanted at a highly discounted price. Good delivery time and the item was spot on.
Review of , following an experience of by BIL K.
Answer by ekosport.co.ukFlagHello Bil, Thank you for taking the time to share your experience with us! We are extremely happy to hear that you decided to check out ekosport.co.uk and found exactly what you were looking for at such a significant savings. We take pride in our website design and delivery service, and it's rewarding to know we met your expectations. Your feedback is invaluable to us, and we look forward to serving you again in the future. Kind regards, The Ekosport Team
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The skis and bindings were really good value and they arrived quickly with bindings set up well.
Review of , following an experience of by ALASTAIR T.
Answer by ekosport.co.ukFlagHello Alastair! Thank you for taking the time to leave such a positive review. We're thrilled to hear that you found our skis and bindings to be great value and that they arrived quickly with everything set up to your satisfaction. Your feedback motivates us to continue providing quality products and service. We appreciate your support! Best wishes, EKOSPORT TEAM
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The service, in general, is very good. My only negative is the delivery; it took longer than expected, and the 4-5 days stated on the website are really only a guideline. With my order, there was a long delay for dispatch to the courier, which meant it took 8 days, which still isn't long, but it just meant I didn't get my skis in time for the holiday. Customer service replied quickly but couldn't help at all.
Review of , following an experience of by ANDREW S.
Answer by ekosport.co.ukFlagHello Andrew, Thank you for your kind words about our service, We truly appreciate your feedback! We're sorry to hear about the delay in your delivery, and we understand how important it is to receive your items on time, especially before a holiday. Your comments will help us improve our processes to better serve our customers in the future. Kind regards, The Ekosport Team
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Product was exactly as described, really good price. Product actually took two weeks to get to us (not the 4-5 days) as they ship from France so definitely order from these guys ahead of time. Customer support were really good about reassuring me and communicated well (within 2 hours) when I had concerns about the parcel.
Review of , following an experience of by NATALIE H.
Answer by ekosport.co.ukFlagHello Natalie, Thank you for taking the time to share your experience with us! We are glad to hear that you were pleased with the product and pricing. We appreciate your understanding regarding the shipping time and will work to make this clearer for future customers. It is great to know our customer support team could assist you promptly. Your feedback is invaluable as we strive to enhance our services. Best regards, The Ekosport Team
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Love the shoes thanks
Review of , following an experience of by JAMES M.
Answer by ekosport.co.ukFlagHello James! Thank you so much for your positive feedback. We are pleased to know that you love the item! Your satisfaction is our priority, and we look forward to serving you again. Wishing you many happy adventures in your new footwear! Best, the Ekosport Team.
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Great
Review of , following an experience of by ALEXANDER K.
Answer by ekosport.co.ukFlagHello, and thank you for your wonderful review! We're thrilled to hear that you had a great experience with us. Your support means a lot, and it motivates us to keep providing the best for our customers. If you have any further feedback or suggestions, we’re always here to listen. Best regards, The Ekosport Team
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Good product, great price, fast enough shipping France to NI. Could do better with communication of package being sent but it did arrive safe and sound. Would buy from this store again
Review of , following an experience of by COLM M.
Answer by ekosport.co.ukFlagHelloColm, Thank you for your wonderful feedback! We’re very pleased to know that you enjoyed our product and found great value in our pricing and shipping. We truly appreciate your insight regarding communication and will strive to improve in that area. We look forward to serving you again in the future! Best regards, EKOSPORT
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Great price, arrived very quick highly recommend
Review of , following an experience of by A G. *
*Pseudonymized data at the request of the author
Answer by ekosport.co.ukFlagHello and thank you so much for your wonderful feedback! We're happy to see that you found our prices great and that your order arrived quickly. Your recommendation means a lot to us and motivates our team to keep delivering excellent service. It is always a pleasure to serve you, see you soon for new adventures. Kind regards, The Ekosport Team
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Very quick and responsive - and a great price!
Review of , following an experience of by PAUL D.
Answer by ekosport.co.ukFlagHello, and thank you for taking the time to leave us such a wonderful comment! We're happy to know that you found our service quick and responsive, and that you enjoyed our competitive pricing. Your satisfaction means a lot to us, and we appreciate your support. We look forward to serving you again soon! Warm regards, EKOSPORT
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All good
Review of , following an experience of by JONATHAN R.
Answer by ekosport.co.ukFlagHello Jonathan! Thank you so much for your fantastic review. We’re thrilled to hear that you had a great experience with us! Your satisfaction is what we strive for, and it means a lot to our team. We look forward to serving you again in the future! Best regards. EKOSPORT
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Wide variety of goods on the site and very reasonably priced. Top brand names too. Ordered 2 different sizes as I am between sizes so knew I was going to have to pay to send it back. They seem to charge £14.99 which is pricey for a lightweight pair of trousers but the returns process was very easy.
Review of , following an experience of by J L. *
*Pseudonymized data at the request of the author
Answer by ekosport.co.ukFlagHello and thank you for your wonderful review! We're thrilled to hear that you appreciate our wide range of products and competitive pricing. We understand that return shipping can be a concern, and we’re glad our returns process met your expectations. Your feedback is invaluable to us as we continually strive to improve our services. Thank you for choosing ekosport.co.uk! Kind regards, Ekosport Team
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They had the skis and bindings I wanted at a good price. Their communication about delivery could have been better but that's was the only problem.
Review of , following an experience of by PETER H.
Answer by ekosport.co.ukFlagHelloPeter, Thank you for taking the time to share your feedback. We're thrilled to hear that you found the skis and bindings you wanted at a great price! We appreciate your constructive comments regarding our communication on delivery, and we'll certainly take this on board to improve our service. Your insights help us serve you better in the future. Best regards, The Ekosport Team
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Straight forward and quick delivery. Thanks
Review of , following an experience of by ANDREEA C.
Answer by ekosport.co.ukFlagHello Andreea! Thank you for taking the time to leave such a positive review. We're pleased to hear that you enjoyed a straightforward and quick delivery experience. Your satisfaction is our top priority, and we appreciate your support. Wishing you many great adventures with your purchase! Best regards, The ekosport Team.
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Great Prices, Good shipping time. No issues
Review of , following an experience of by TONY A.
Answer by ekosport.co.ukFlagHello Tony! Thank you so much for your wonderful review! We're thrilled to hear you enjoyed our great prices and experienced good shipping times. Your satisfaction is our top priority, and we truly appreciate your positive feedback. Best regards, The Ekosport Team
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Competitive prices and great service
Review of , following an experience of by STEPHANIE E.
Answer by ekosport.co.ukFlagHello, and thank you for your wonderful review! We’re happy to hear that you found our prices competitive and enjoyed our service. Your satisfaction is our top priority, and your feedback motivates us to continue striving for excellence. We truly appreciate your support! Best regards, The Ekosport Team
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Brilliant
Review of , following an experience of by ROBERT B.
Answer by ekosport.co.ukFlagHello Robert! Thank you so much for your fantastic review! We truly appreciate your kind words and are thrilled to hear you had a brilliant experience with us. Your feedback motivates our team to continue striving for excellence. If there's anything more we can do to enhance your future visits, please let us know. Warm regards, EKOSPORT
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Very quick ans efficient
Review of , following an experience of by IAN C.
Answer by ekosport.co.ukFlagHello Ian, Thank you so much for your kind words! We're pleased to know that you found our service quick and efficient. Your feedback means a lot to us as we strive to provide the best experience possible. Should you have any further thoughts or suggestions, we’re always here to listen. Warm regards, EKOSPORT
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Great site thank u
Review of , following an experience of by TIM B.
Answer by ekosport.co.ukFlagHello Tim! Thank you so much for your kind words and positive feedback. We’re thrilled to hear that you had a great experience on our site. Your support means a lot to us, and we look forward to serving you again soon! Best wishes, The Ekosport Team.
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Very happy with my purchase, acics running shoes were exactly as described .
Review of , following an experience of by GILLIAN R.
Answer by ekosport.co.ukFlagHello Gillian, Thank you so much for your wonderful review! We're pleased to hear that you are very happy with your purchase and that the product met your expectations. Your satisfaction is our top priority, and we appreciate your support. Kind regards, The ekosport Team
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It takes 10 days to get an order then you take 4 weeks to give a refund. Frankly you need to get better. Customers will choose other providers with faster delivery times and faster refunds if the product is not right for them as did I.
Review of , following an experience of by G L. *
*Pseudonymized data at the request of the author
Answer by ekosport.co.ukFlagHello, and thank you for taking the time to share your experience. We sincerely apologize for the delays you encountered with both delivery and refunds. Your feedback is invaluable to us and highlights areas where we can improve our service. We are committed to enhancing our processes to better meet our customers' expectations in the future. Thank you for your understanding. Best regards, The Ekosport Team
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Very pleased, great prices
Review of , following an experience of by RICH T.
Answer by ekosport.co.ukFlagHello Rich ! Thank you so much for your wonderful review. We are overjoyed to know that you are very pleased with our prices. Your support means a lot to us, and we’re glad to have you as a valued customer. If there's anything more we can do to enhance your experience, please let us know. Warm regards!
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Terrible service. I have returned a large order over 4 weeks ago and have still not received a refund. I have contacted them multiple times and keep being told they need to process it but are refusing to process it. I am waiting one more week then I will be taking legal action. The website is also terrible to navigate.
Review of , following an experience of by KATY A.
Answer by ekosport.co.ukFlagDear Katy, Indeed, refunds for returns from the UK take longer due to the fact that parcels must go through a customs sorting center for inspection. This is not a decision made by Ekosport — we are affected by this process just as much as our customers are. Once the goods were inspected and cleared, your refund for the return was issued. Best regards, Ekosport
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This is my 5th or 6 order from ekosprt , and te service is also excellent
Review of , following an experience of by PAUL B.
Answer by ekosport.co.ukFlagHello Paul, Thank you so much for your amazing feedback! We’re thrilled to hear that you’ve had such a positive experience with us on your multiple orders. Your continued support means the world to us. We look forward to serving you again soon! Best regards, The Ekosport Team
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Great product and decent price.
Review of , following an experience of by KARNA G.
Answer by ekosport.co.ukFlagHello Karna! Thank you for taking the time to share your positive experience with us. We are pleased to hear that you appreciate the product and found it to be a great value. Your feedback is truly appreciated and motivates us to continue providing excellent products for our customers. Yours faithfully, EKOSPORT
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I had a query about the size of mitt that I needed and this was answered promptly by your customer service
Review of , following an experience of by MAUREEN H.
Answer by ekosport.co.ukFlagHello there! Thank you so much for your positive feedback. We are overjoyed to read that our customer service team was able to assist you promptly with your query about mitt sizes. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. Wishing you all the best! Warm regards, EKOSPORT
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Good choice of products at a fair price.
Review of , following an experience of by MARK S.
Answer by ekosport.co.ukFlagHello Mark , Thank you for your kind words! We’re thrilled to hear that you appreciate our range of products and find our prices fair. Your feedback motivates us to continue providing quality service and products. If you have any further thoughts or suggestions, we’d liketo hear them. Best regards, The Ekosport Team
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Simply great service. Holding off on delivery until I could confirm details and quality of packaging for delivery was excellent. Quality of product as expected.
Review of , following an experience of by STEPHEN F.
Answer by ekosport.co.ukFlagHello! Thank you so much for your wonderful review. We are delighted to hear that you appreciated our service and the care we take in packaging. It's great to know that the product met your expectations. Your feedback truly motivates us to continue providing the best experience possible! Kind regards, Ekosport
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Hadn't used before, but they had stock of an item I was searching all over for. Very pleased.
Review of , following an experience of by GILLIAN M. T.
Answer by ekosport.co.ukFlagHello Gillian! Thank you for taking the time to share your experience with us. We are elated to see your satisfaction with the item you were searching for and that you are pleased with your purchase. Your satisfaction is important to us, and we appreciate your support. We look forward to serving you again in the future! Best regards, The Ekosport Team
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Ordered skis with mounted bindings at a great price on Thursday evening - they arrived in UK in perfect condition on Tuesday morning!
Review of , following an experience of by DAVID J.
Answer by ekosport.co.ukFlagHello! Thank you for your wonderful review! We are pleased to hear that you received your skis with mounted bindings quickly and in perfect condition. It’s always our aim to provide great products at competitive prices while ensuring a smooth delivery process. Your feedback means a lot to us and inspires our team to keep up the good work! Best wishes, EKOSPORT TEAM
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Customer Service is virtually non existent. Questions are by completing a form which triggers an automatic response. The only time I got a response when I selected 'I haven't received my order' from this site.
Review of , following an experience of by LOIS L.
Answer by ekosport.co.ukFlagDear Lois, We’ve just read your review and wanted to clarify the situation. It’s true that there was a delivery issue with your parcel. However, please note that Ekosport responded to all your messages, starting as early as February 14th. Once the carrier's investigation was completed, a full refund for your order was issued. Kind regards, Ekosport
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Very good product and delivery went well. Good price.
Review of , following an experience of by HELEN B.
Answer by ekosport.co.ukFlagHello Thank you for your wonderful comment! We are grateful to hear that you enjoyed our product and were pleased with the timely delivery at a good price. Your feedback means a lot to us and motivates our team to keep delivering high-quality experiences. We appreciate your support and hope to serve you again soon! Best regards, The ekosport.co.uk Team
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Great product and service
Review of , following an experience of by VYACHESLAV E.
Answer by ekosport.co.ukFlagHello Vyacheslav, We thank you for your wonderful review! We're thrilled to hear that you found our product and service to be great. Your satisfaction means a lot to us, and we appreciate your support. If you have any further feedback or questions, we're always here to help! Kind regards, The Ekosport Team
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Good
Review of , following an experience of by DANIEL S.
Answer by ekosport.co.ukFlagHello! Thank you for your positive feedback and for taking the time to rate us 5/5. We truly appreciate your support and are delighted to hear that you had a good experience with us. Your satisfaction is important to us, and we look forward to serving you again in the future! Warm regards, The ekosport.co.uk Team
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All good, everything went well. No problems at all.
Review of , following an experience of by CHRIS M.
Answer by ekosport.co.ukFlagHello Chris, Thank you so much for your feedback! We are pleased to learn that everything went smoothly, and you had a positive experience with us. Your satisfaction is our priority, and it’s great to know we met your expectations. We look forward to serving you again in the future! Best regards, EKOSPORT TEAM
Reviews displayed in chronological order