Customer reviews for eternityrose.com.au

Customer reviews

• 5 / 5

  

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  Absolutely stunning gift. Better than the photos and gorgeous in every way including the case. Arrived next day (Sydney) and was perfect. Website looks dodgey but I’m glad I purchased.

  Review of 12/12/2025, following an experience of 03/12/2025 by JEMMA F.

• 5 / 5

  

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  Absolutely satisfying. The rose arrived in perfect packaging, well protected, in a very timely manner. The website is easy to navigate and order through.

  Review of 19/11/2025, following an experience of 09/11/2025 by CHRIS M.

• 5 / 5

  

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  Easy transaction, Super fast shipping, Amazing product

  Review of 24/10/2025, following an experience of 15/10/2025 by MICK W.

• 5 / 5

  

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  Beautiful flower and case very happy thank you

  Review of 22/10/2025, following an experience of 11/10/2025 by BELINDA O.

• 4 / 5

  

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  Very easy

  Review of 16/10/2025, following an experience of 03/10/2025 by J B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Fantastic service and overnight delivery. Excellent value for money and a very beautiful gift.

  Review of 04/10/2025, following an experience of 25/09/2025 by NAT K.

• 5 / 5

  

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  I bought this for my wife for our 10th wedding anniversary. She loves it. Great gift and a quality item

  Review of 01/10/2025, following an experience of 20/09/2025 by MAURICE P.

• 5 / 5

  

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  Site was easy to navigate with a great interface. Secure payment options and a good variety of products on the same theme.

  Review of 26/09/2025, following an experience of 13/09/2025 by DAVID R.

• 5 / 5

  

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  Very happy with product.arrived on time.

  Review of 17/09/2025, following an experience of 07/09/2025 by MICHAEL A.

• 5 / 5

  

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  The customer service and communication by eternityrose was extremely good, they responded very quickly and also helped with any issues I did have, which were resolved swiftly. One of my orders were damaged and they provided me with a replacement rose at no extra charge.

  Review of 16/09/2025, following an experience of 25/08/2025 by DIJIN W.

• 5 / 5

  

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  Thank you perfect item easy purchase on site super Quick delivery

  Review of 08/09/2025, following an experience of 27/08/2025 by DAMIEN S.

• 5 / 5

  

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  Prompt and friendly. Product as described.

  Review of 07/09/2025, following an experience of 28/08/2025 by SCOTT S.

• 5 / 5

  

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  Navigating the site and account setup was easy, adding items to my cart and making a purchase was all easy and simple. Shipping was quick through DHL and although I missed the initial delivery, DHL automatically held the package until I was able to reschedule it for a day I was back in town.

  Review of 29/08/2025, following an experience of 13/08/2025 by JOSHUA B.

• 5 / 5

  

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  Quick delivery and was kept informed via email.

  Review of 27/08/2025, following an experience of 17/08/2025 by TERRY B.

• 5 / 5

  

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  Fast well packaged delivery.

  Review of 25/08/2025, following an experience of 15/08/2025 by IAN H.

• 5 / 5

  

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  Timely delivery and product of very good quality.

  Review of 22/08/2025, following an experience of 13/08/2025 by ROP S.

• 5 / 5

  

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  Stunning work. Rose is perfect colour is great and in the display case is absolutely eye catching. Thank you so much. Highly recommend.

  Review of 22/08/2025, following an experience of 12/08/2025 by SACHA F.

• 5 / 5

  

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  Ordering was easy.

  Review of 13/08/2025, following an experience of 02/08/2025 by MICHAEL L.

• 5 / 5

  

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  Easy to order great service and product.

  Review of 13/08/2025, following an experience of 04/08/2025 by KEVIN H.

• 5 / 5

  

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  Amazing genuine high quality products. Very happy with items ordered and my partner loved her gifts very much. Extremely fast and safe delivery

  Review of 26/07/2025, following an experience of 17/07/2025 by JASON S.

• 5 / 5

  

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  Shipping was super fast And the gift was well received with a blushing wife so thankful for her anniversary gift left her speechless

  Review of 11/07/2025, following an experience of 02/07/2025 by DANIELE G.

• 5 / 5

  

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  You get a 5 star rating from me. The service was fantastic and when I inspected the rose; it looked beautiful. I think my wife will be greatly pleased when I give her the rose. Keep up the great work!!

  Review of 02/07/2025, following an experience of 20/06/2025 by ROBERT S.

• 5 / 5

  

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  Very good, great service. I would recommend

  Review of 26/06/2025, following an experience of 11/06/2025 by M E. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to use, fast and a very good website :)

  Review of 22/06/2025, following an experience of 13/06/2025 by DAVID P.

• 4 / 5

  

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  My friend loved them. It took her breath away. Awesome products, really hit the spot thankyou.

  Review of 16/06/2025, following an experience of 05/06/2025 by ZANNA H.

• 5 / 5

  

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  Absolutely beautiful thanks.

  Review of 14/06/2025, following an experience of 05/06/2025 by NICOLAAS M.

• 5 / 5

  

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  great service

  Review of 06/06/2025, following an experience of 28/05/2025 by LONG H.

• 5 / 5

  

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  The whole process from ordering, payment and postage was very easy. There were regular emailed updates on the progression of the order from processing to delivery.

  Review of 28/05/2025, following an experience of 12/05/2025 by LENNIE M.

• 5 / 5

  

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  Very easy to order and excellent service

  Review of 07/05/2025, following an experience of 25/04/2025 by S O. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Better than I thought it would arrived quickly after ordering

  Review of 26/04/2025, following an experience of 15/04/2025 by WAYNE H.

• 5 / 5

  

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  Amazing. Surpassed my expectations. Customer service and communication is great. Very happy

  Review of 23/04/2025, following an experience of 11/04/2025 by JAMES W.

• 5 / 5

  

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  All good

  Review of 20/04/2025, following an experience of 10/04/2025 by J M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I received one of these for my wedding and it has not tarnished and is still in pristine condition 5 years onwards! This is now my go to gift for friends that get married as it truely does last the test of time!

  Review of 16/04/2025, following an experience of 04/04/2025 by DEANNA H.

• 5 / 5

  

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  Such an exquisite gift to purchase for someone. The service phenomenal, arrived within days.

  Review of 14/04/2025, following an experience of 28/03/2025 by JANET S.

• 5 / 5

  

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  Order looked great and as expected. Cute packaging

  Review of 10/04/2025, following an experience of 30/03/2025 by CHRISTINE F.

• 5 / 5

  

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  Great to deal with and fast delivery

  Review of 30/03/2025, following an experience of 20/03/2025 by JASON W.

• 5 / 5

  

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  Absolutely the nicest gift idea. Bought if for my wife for our anniversary and she loves it. Would recommend this to anyone. Thanks heaps

  Review of 20/03/2025, following an experience of 11/03/2025 by RAY C.

• 5 / 5

  

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  An excellent product. The display case was beautiful also. Well worth the price.

  Review of 14/03/2025, following an experience of 05/03/2025 by ROY S.

• 5 / 5

  

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  Great experience ordered one day received my item the next day. Fast seamless would happily use again and recommend

  Review of 07/03/2025, following an experience of 26/02/2025 by P M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Quick delivery less than 5 business days. Quality of product is fantastic compared with similar items from other producers.

  Review of 06/03/2025, following an experience of 24/02/2025 by SCOTT H.

• 5 / 5

  

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  It put a big smile on Mum's face!

  Review of 04/03/2025, following an experience of 17/02/2025 by MICHAEL C.

• 5 / 5

  

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  Perfect 25 years married gift. My wife loved it!

  Review of 28/02/2025, following an experience of 18/02/2025 by RAYMOND H.

• 5 / 5

  

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  Product arrived amazingly quickly and was quite happy with the quality. Best of all my wife just loved it.

  Review of 26/02/2025, following an experience of 16/02/2025 by RAY J.

• 5 / 5

  

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  Fornitore eccellente, tempi di spedizione rapidissimi e prodotto di fattura notevole, sicuramente da consigliare

  Review of 26/02/2025, following an experience of 15/02/2025 by BRUNO T.

• 5 / 5

  

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  My girlfriend absolutely adores her gift very quick postage to

  Review of 26/02/2025, following an experience of 14/02/2025 by TRAVIS L.

• 5 / 5

  

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  She loved it!

  Review of 23/02/2025, following an experience of 13/02/2025 by FRANK H.

• 5 / 5

  

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  Best valentine's gift

  Review of 23/02/2025, following an experience of 13/02/2025 by SARAH T.

• 5 / 5

  

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  Delivered fast. Excellent product. Really good quality.

  Review of 22/02/2025, following an experience of 06/02/2025 by MR E.

• 5 / 5

  

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  Fast delivery! Item received as described!

  Review of 21/02/2025, following an experience of 12/02/2025 by JOHNNY P.

• 5 / 5

  

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  fast delivery and well presented item.. looks amazing

  Review of 21/02/2025, following an experience of 10/02/2025 by TRISTIN T.

• 5 / 5

  

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  Beautiful

  Review of 20/02/2025, following an experience of 10/02/2025 by KAREN M.

• 5 / 5

  

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  Great product and great service - I received the Eternity Rose the next day after ordering it.

  Review of 20/02/2025, following an experience of 10/02/2025 by SAM C.

• 5 / 5

  

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  This was absolutely perfect a great surprise

  Review of 19/02/2025, following an experience of 07/02/2025 by SUSAN ELIZABETH S.

• 5 / 5

  

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  Came as shown and speedy delivery

  Review of 17/02/2025, following an experience of 03/02/2025 by JOEL Z.

• 5 / 5

  

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  A beautiful and quality rose my girlfriend was blown away.

  Review of 17/02/2025, following an experience of 05/02/2025 by HEATH W.

• 5 / 5

  

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  The site was easy to navigate and easy to use, will be ordering from here again

  Review of 17/02/2025, following an experience of 04/02/2025 by FABIAN B.

• 5 / 5

  

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  Absolutley awesome, range and a speedy delivery. Highly recommend.

  Review of 13/02/2025, following an experience of 02/02/2025 by JASON B.

• 4 / 5

  

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  My wife hates it because of all your emails and advertising.

  Review of 12/02/2025, following an experience of 02/02/2025 by ROD C.

• 5 / 5

  

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  My girlfriend really like it. Thanks for the gift.

  Review of 12/02/2025, following an experience of 07/01/2025 by TAI L.

• 5 / 5

  

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  Prompt delivery, quality product.

  Review of 07/02/2025, following an experience of 29/01/2025 by GEOFFREY S.

• 5 / 5

  

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  The website was easy to navigate and delivery was very speedy. Follow through from customer service was excellent.

  Review of 07/02/2025, following an experience of 26/01/2025 by ELAINE H.

• 5 / 5

  

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  Thankyou, I got my order this time, it was delivered correctly to my address, as opposed to my last order which went to the wrong address and i lost a lot of money. so thankyou for getting it correct this time.

  Review of 29/01/2025, following an experience of 17/01/2025 by JOAO O.

• 5 / 5

  

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  They are stunning and I have now almost collected every colour for my partner. She loves them

  Review of 24/01/2025, following an experience of 15/01/2025 by PAUL F.

• 3 / 5

  

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  There were many items to choose from and a little overwhelming navigating through all the products available. Delivery of product purchased was very fast. However, disappointing was the package was left at front door if no one home - the website blog says that it will be taken to post office if no one home. Also, when I opened the box the vase was loose in the box.

  Review of 23/01/2025, following an experience of 13/01/2025 by RONALD S.

  Answer by eternityrose.com.au

  

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  Hello Ronald. We are happy to hear the delivery was fast! Please note that our carriers will only leave the order at the front door if it is deemed safe to do so, and it is evident that you did indeed receive the order safely. If our customers live in a unit or anywhere else where there is no safe place to leave the package when nobody is home, then a calling card will be left. Many of our working customers prefer not to have to collect the package from the post office if this can be helped. If the vase was loose and caused any damage to your rose, please advise us so we can rectify this for you. We have not received any other communications from you outside of this review forum, so please note we are here any time for questions or concerns. Thank you kindly for your order.

• 5 / 5

  

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  Amazing quality and extremely fast postage as always

  Review of 22/01/2025, following an experience of 10/01/2025 by SAM S.

• 5 / 5

  

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  Fast shipping and easy checkout, packaging was great.

  Review of 09/01/2025, following an experience of 30/12/2024 by BRIANSE L.

• 5 / 5

  

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  My wife ADORES this gift!

  Review of 02/01/2025, following an experience of 23/12/2024 by KIRTI K.

• 5 / 5

  

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  Fast on time delivery. Beautiful rose

  Review of 02/01/2025, following an experience of 18/12/2024 by LEIGH PATRICK B.

• 5 / 5

  

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  Excelente gift Thank

  Review of 02/01/2025, following an experience of 13/12/2024 by FERNANDO D.

• 2 / 5

  

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  Underwhelming

  Review of 02/01/2025, following an experience of 08/12/2024 by JOE P.

  Answer by eternityrose.com.au

  

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  Hello Joe, Thank you for sharing your thoughts with us. We’re sorry to hear that the rose didn’t meet your expectations. While our products are often well-received and celebrated for their quality, we completely respect that opinions can vary. Your satisfaction is important to us and we’d be happy to arrange a replacement for another rose of your choice, or a refund - just let us know your preference, and we’ll assist promptly. Thank you again for taking the time to provide your feedback.

• 4 / 5

  

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  Reasonable company to deal through.

  Review of 02/01/2025, following an experience of 08/12/2024 by NORMAN D.

• 5 / 5

  

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  awesome rose

  Review of 02/01/2025, following an experience of 17/12/2024 by ADAM C.

• 5 / 5

  

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  I highly recommend this business.Their customer service is second to none.

  Review of 19/12/2024, following an experience of 09/12/2024 by FAIZEL M.

• 5 / 5

  

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  Very happy with my purchase and extremely quick delivery.

  Review of 15/12/2024, following an experience of 05/12/2024 by JAMIE V.

• 5 / 5

  

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  Easy to order and the postage was very quick

  Review of 15/12/2024, following an experience of 05/12/2024 by ERICSSON K.

• 5 / 5

  

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  My Partner loved it. It was beautiful

  Review of 12/12/2024, following an experience of 03/12/2024 by MUHAMMAD H.

• 5 / 5

  

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  Easy to order and delivery was very prompt.

  Review of 11/12/2024, following an experience of 29/11/2024 by DAVID C.

• 5 / 5

  

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  No issues. Efficient and quick delivery

  Review of 09/12/2024, following an experience of 02/11/2024 by DEAN B.

• 4 / 5

  

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  No real complaints. I couldn't find a way to track the status of my order from their website, so I was totally relying on their email correspondence for updates. I don't even think I could log in to an account to see any previous orders. But useability aside, the products that they provide can't be faulted.

  Review of 08/12/2024, following an experience of 28/11/2024 by MARK A.

• 5 / 5

  

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  Great and VERY timely service. kept up to date with my order and received the very next day!

  Review of 05/12/2024, following an experience of 26/11/2024 by KIM T.

• 5 / 5

  

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  Excellent customer service. Very helpful and reassuring staff maintained communication to ensure my order arrived on time. Very impressed and would order again.

  Review of 04/12/2024, following an experience of 20/11/2024 by LAUREN H.

• 5 / 5

  

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  Speedy delivery, beautiful gift

  Review of 04/12/2024, following an experience of 25/11/2024 by LUKE H.

• 4 / 5

  

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  Speed of filling order, delivery & packaging superb. AAA

  Review of 22/11/2024, following an experience of 13/11/2024 by ALLAN W.

• 5 / 5

  

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  High quality gold dipped rose and high quality woodgrained case. Excellent customer service under time pressure.

  Review of 21/11/2024, following an experience of 11/11/2024 by BRENDAN C.

• 5 / 5

  

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  The best customer service ever with super fast delivery AAA

  Review of 20/11/2024, following an experience of 10/11/2024 by BRETT H.

• 5 / 5

  

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  Fast delivery

  Review of 06/11/2024, following an experience of 24/10/2024 by STEVEN R.

• 5 / 5

  

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  Excellent service and follow up. Beautiful well crafted product. Highly recommend.

  Review of 06/11/2024, following an experience of 26/10/2024 by LES G.

• 5 / 5

  

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  Great communication, product came exactly as advertised.

  Review of 02/11/2024, following an experience of 22/10/2024 by DYLAN O.

• 5 / 5

  

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  Easy to navigate website, exactly what i needed and wanted for my wife who love, love, loves the pendant. And extremely fast deliery, ordered wednesday, delivered friday. Absolutely first class service all the way.

  Review of 02/11/2024, following an experience of 23/10/2024 by TONY H.

• 4 / 5

  

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  i have received my order but I haven't opened it yet. It is for my wife Janette. We will be celebrating a 59th wedding anniversary on the 30th October 2024. I will be giving it to her then. The package arrived in very good condition. Thank you for your swift delivery

  Review of 18/10/2024, following an experience of 08/10/2024 by JOHN H.

• 4 / 5

  

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  very easy process, the order took few days to be process, fast delivery

  Review of 29/09/2024, following an experience of 12/09/2024 by DAVIDE L.

• 5 / 5

  

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  Painless, delivery was very quick.

  Review of 21/09/2024, following an experience of 10/09/2024 by VICKI C.

• 5 / 5

  

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  Very easy to get.. delivery etc was perfect. The rose and box etc itself is great presentation .. bigger than i thought .. i was very impressed with it all.. my daughter will love it for her 21st . Thanx so much

  Review of 21/09/2024, following an experience of 29/08/2024 by L L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great products

  Review of 21/09/2024, following an experience of 06/09/2024 by SCOTT F.

• 5 / 5

  

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  Rose looks amazing, my Sister would've loved it, her family definitely do:) Also service was very quick and arrived in just afew days, was perfect timing Thank you

  Review of 21/09/2024, following an experience of 05/09/2024 by ANNALISE C.

• 5 / 5

  

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  Excellent product. Extremely easy to transact.

  Review of 21/09/2024, following an experience of 27/08/2024 by T D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  My Partner absolutely loved it. It was delivered to her work two days before our anniversary. I got the best SEX that night!!

  Review of 21/09/2024, following an experience of 29/08/2024 by WENDY L.

• 5 / 5

  

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  Just amazing. I got this as a gift and it is amazing. The product is everything I'd imagined plus more. It was sent fast three days from when I ordered it to when it was received. No.problems at all. The team at eternity rose are just amazing. Thank you so much.

  Review of 05/09/2024, following an experience of 26/08/2024 by SETH C.

• 5 / 5

  

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  Love it

  Review of 05/09/2024, following an experience of 24/08/2024 by JAMES O.

• 5 / 5

  

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  The Eternity Rose staff member Danielle was very prompt to get back to me. She was very helpful and offered some options in regards to a product that was unfortunately out of stock. After choosing and purchasing my order was quickly dispatched and I received it within the week. Totally satisfied with this company

  Review of 03/09/2024, following an experience of 15/08/2024 by P N. *

  *Pseudonymized data at the request of the author

Reviews displayed in chronological order