Customer reviews for eternityrose.com.au

Customer reviews

• 5 / 5

  

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  Great product and great communication for payment and delivery.

  Review of 05/06/2023, following an experience of 26/05/2023 by SOFIA B. *

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• 5 / 5

  

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  Very fast delivery

  Review of 24/05/2023, following an experience of 14/05/2023 by ELLIE S. *

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• 5 / 5

  

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  Delivery was very quick, came in perfect condition.

  Review of 24/05/2023, following an experience of 12/05/2023 by SOPHIA R. *

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• 5 / 5

  

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  I rate all aspects of my dealings as first class. Information about the product was extensive and accurate. Tracking of the delivery across several states was assuring. Altogether, highly satisfying.

  Review of 14/05/2023, following an experience of 28/04/2023 by ADAM B. *

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• 5 / 5

  

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  Highly recommend that what you see is what you get and very promptly delivered. Can't fault product, buying process or delivery.

  Review of 13/05/2023, following an experience of 02/05/2023 by CLAIRE R. *

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• 5 / 5

  

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  Easy to navigate website. Great range of products. Selection of items and payment was easy. Communication regarding payment and delivery was excellent. Delivery was very swift. Thank you.

  Review of 12/05/2023, following an experience of 02/05/2023 by ELSIE R. *

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• 5 / 5

  

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  The service provided is without doubt excellent. Easy to navigate site to find what you want. From ordering to delivery is insanely quick. Deserved 5 stars. Only one thing for me personally is it would nice if the customer had the option to buy a vase separately if a rose doesn't come in a set.

  Review of 12/05/2023, following an experience of 29/04/2023 by LIAM C. *

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• 5 / 5

  

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  Fine

  Review of 10/05/2023, following an experience of 28/04/2023 by TYLER S. *

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• 5 / 5

  

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  My daughter loves it and is feeling very special. Delivery was prompt, item is as described and nicely packaged. Thankyou.

  Review of 09/05/2023, following an experience of 26/04/2023 by ALAN L. *

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• 5 / 5

  

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  Good product.

  Review of 27/04/2023, following an experience of 17/04/2023 by SEBASTIAN H. *

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• 4 / 5

  

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  The missus was happy

  Review of 15/04/2023, following an experience of 05/04/2023 by ELLIE J. *

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• 5 / 5

  

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  awesome

  Review of 13/04/2023, following an experience of 03/04/2023 by JAMIE M. *

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• 5 / 5

  

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  Ordered over the phone very pleasant lady i spoke with. Could not believe how quick my order arrived. The rose and vase are absolutely beautiful. Best of all the good lady wife loves them.

  Review of 13/04/2023, following an experience of 03/04/2023 by TOBY R. *

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• 5 / 5

  

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  It is so refreshing these days, to get service exactly as promised.Tracking and arrival date was a pleasure to experience.

  Review of 13/04/2023, following an experience of 03/04/2023 by SELINA F. *

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• 5 / 5

  

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  Excellent customer service, smooth transaction, purchase with confidence

  Review of 26/03/2023, following an experience of 16/03/2023 by EDWARD G. *

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• 5 / 5

  

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  Quick and easy purchase. Turned up in no time at all and packaging/communication was flawless.

  Review of 26/03/2023, following an experience of 09/03/2023 by ROSS M. *

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• 4 / 5

  

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  I received my order within days of placing it. The rose is beautiful and presented in a beautiful case. Worth the investment.

  Review of 25/03/2023, following an experience of 14/03/2023 by NICOLE W. *

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• 5 / 5

  

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  Absolutely beautiful product, congratulations

  Review of 25/03/2023, following an experience of 13/03/2023 by ABIGAIL B. *

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• 5 / 5

  

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  Easy to order great customer service quick delivery and was greatly appreciated.

  Review of 22/03/2023, following an experience of 10/03/2023 by ROSS A. *

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• 5 / 5

  

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  Very good

  Review of 22/03/2023, following an experience of 28/02/2023 by MILLIE J. *

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• 5 / 5

  

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  Easy and clear website to order

  Review of 22/03/2023, following an experience of 24/02/2023 by BRADLEY M. *

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• 5 / 5

  

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  Great product and fast delivery

  Review of 22/03/2023, following an experience of 06/03/2023 by SEBASTIAN M. *

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• 2 / 5

  

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  Easy as to order Took too long to arrive - arrived here on the 7th March - I missed the special occasion and I am disappointed

  Review of 22/03/2023, following an experience of 24/02/2023 by GREG W. *

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• 5 / 5

  

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  Am super happy with everything xxx

  Review of 08/03/2023, following an experience of 23/02/2023 by DANIEL S. *

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• 5 / 5

  

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  Excellent

  Review of 08/03/2023, following an experience of 23/02/2023 by ADRIAN W. *

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• 5 / 5

  

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  Outstanding communications and delivery as promised

  Review of 08/03/2023, following an experience of 16/02/2023 by SUZANNE J. *

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• 5 / 5

  

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  Sensational thanks

  Review of 08/03/2023, following an experience of 22/02/2023 by WENDY H. *

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• 5 / 5

  

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  The product and boxing is beautiful, shopping was easy and delivery was overnight. I had an issue with the product and after contacting support it was resolved very favourably. If there is anything to criticise it is that the support email contact is not readily found on the website.

  Review of 08/03/2023, following an experience of 21/02/2023 by RACHEL H. *

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• 5 / 5

  

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  Get what you pay for. The case is awesome. And the rose looks great also.

  Review of 08/03/2023, following an experience of 11/02/2023 by MARY A. *

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• 5 / 5

  

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  Excellent

  Review of 08/03/2023, following an experience of 13/02/2023 by CARLIE C. *

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• 5 / 5

  

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  See below

  Review of 08/03/2023, following an experience of 14/02/2023 by RILEY B. *

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• 5 / 5

  

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  Thank you for your product and thanks for giving me delivery on time (within 2 days ). Really appreciated

  Review of 08/03/2023, following an experience of 12/02/2023 by NICOLE P. *

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• 2 / 5

  

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  The item was delivered very quickly considering i only placed the order the day before Valentines day so i have no complaints there. However when my wife opened the leather case she found the rose was damaged in that the gold was lifting from the leaf. i have contacted Eternity rose by phone and sent an email back along with pictures of the damaged rose just on a week ago now and still no one from the company customer service team have contacted me to advise what they intend to do about the damaged rose; so i am not very impressed with their service which is why i gave them a low rating

  Review of 08/03/2023, following an experience of 13/02/2023 by STEFAN H. *

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• 5 / 5

  

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  Ordered over the phone,website wouldn't accept my email.

  Review of 08/03/2023, following an experience of 14/02/2023 by SOPHIE W. *

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• 5 / 5

  

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  these beautiful pieces were given as a gift. my wife belongs to a group who wear red. every so often they accessorise with purple. spotted these on laptop while researching and i straight away knew these beautiful pieces would be perfect accessories....and they are!!!!!!!

  Review of 08/03/2023, following an experience of 13/02/2023 by CAROLE R. *

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• 5 / 5

  

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  Rang and spoke to them couldn't have been more helpful or pleasant to deal with

  Review of 08/03/2023, following an experience of 10/02/2023 by NIKKI E. *

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• 5 / 5

  

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  Fantastic individualised lasting present for my wife.

  Review of 08/03/2023, following an experience of 13/02/2023 by CHELSEA R. *

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• 5 / 5

  

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  Wow !!!! Just awesome and well presented and my partner really loved it . Thank u so much

  Review of 08/03/2023, following an experience of 08/02/2023 by LAUREN P. *

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• 5 / 5

  

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  Turned up with perfect timing and was just as I thought it would be, beautiful

  Review of 08/03/2023, following an experience of 11/02/2023 by DANIEL P. *

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• 5 / 5

  

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  Awesome product and service

  Review of 07/03/2023, following an experience of 10/02/2023 by STEFAN E. *

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• 5 / 5

  

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  Wife loved it..

  Review of 07/03/2023, following an experience of 12/02/2023 by ROB B. *

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• 5 / 5

  

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  Fast delivery and beautiful rose!

  Review of 07/03/2023, following an experience of 12/02/2023 by ANDREW M. *

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• 4 / 5

  

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  Very happy with the product but it came damaged. the leaf is only just holding on, my wife loved it that much she didn't want me to follow it up.

  Review of 07/03/2023, following an experience of 11/02/2023 by AMELIA B. *

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• 5 / 5

  

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  It was more than I expected! Delivered promptly. My wife was speechless and absolutely adores the Rose. Thankyou for helping me bring a smile to my loved one

  Review of 07/03/2023, following an experience of 09/02/2023 by NEIL H. *

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• 1 / 5

  

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  Missing express parcel?, contact receptionist, a few kind words, sending an urgent email, we’ll contact you later. 🤷🏻‍♀️🤷‍♂️ 2 weeks later Still Missing an express parcel?, contact receptionist, a few kind words, sending an urgent email, we’ll contact you later. 🤷🏻‍♀️🤷‍♂️

  Review of 07/03/2023, following an experience of 07/02/2023 by HANNAH L. *

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• 5 / 5

  

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  Amazing, came in 1 business day even though they promised 2 business days and the packaging and rose was amazing

  Review of 07/03/2023, following an experience of 10/02/2023 by JACOB K. *

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• 5 / 5

  

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  Very happy

  Review of 07/03/2023, following an experience of 11/02/2023 by HARLEY K. *

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• 5 / 5

  

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  The rose is so beautiful it's gorgeous thank you so much

  Review of 03/03/2023, following an experience of 09/02/2023 by FAYE B. *

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• 5 / 5

  

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  Excellent product

  Review of 03/03/2023, following an experience of 08/02/2023 by RUBY S. *

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• 5 / 5

  

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  Excellent

  Review of 03/03/2023, following an experience of 10/02/2023 by KEITH C. *

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• 5 / 5

  

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  The site is easy to navigate,delivery was super quick,very nice items .

  Review of 03/03/2023, following an experience of 07/02/2023 by ERIN H. *

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• 5 / 5

  

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  Excellent, arrived a day earlier than expected.

  Review of 03/03/2023, following an experience of 10/02/2023 by PETER M. *

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• 5 / 5

  

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  A AMAZING COMPANY WITH BEAUTIFUL ITEMS FOR ANY SPECIAL OCCASION

  Review of 03/03/2023, following an experience of 09/02/2023 by JAKE R. *

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• 5 / 5

  

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  I got exactly what was described on the rose I chose. Received it the next day.

  Review of 03/03/2023, following an experience of 09/02/2023 by GRAHAM D. *

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• 5 / 5

  

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  Easy to choose, order and pay for, delivered promptly and as beautiful as I anticipated!

  Review of 03/03/2023, following an experience of 09/02/2023 by CAITLIN M. *

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• 5 / 5

  

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  Its was the best last minute gift ever

  Review of 03/03/2023, following an experience of 09/02/2023 by VICTORIA G. *

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• 5 / 5

  

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  Amazing product and put a smile on my partner’s face, next day delivery was awesome, customer service is excellent, site was easy to navigate

  Review of 03/03/2023, following an experience of 08/02/2023 by REBECCA M. *

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• 1 / 5

  

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  Do not bother unless you want to do the chasing of the product. Their dispatch put the wrong suburb on my item. I ended up having to drive an hour and a half and two tolls to the courier depot to which they said they had another one there with the same issue I’ve had. The product itself was ok. Didn’t get the wow factor I was hoping for. Just something to sit in the cupboard never to be seen again

  Review of 03/03/2023, following an experience of 07/02/2023 by ARTHUR M. *

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• 5 / 5

  

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  Great thanks, delivery time was excellent,

  Review of 03/03/2023, following an experience of 08/02/2023 by JADE M. *

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• 5 / 5

  

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  Excellent service and product

  Review of 03/03/2023, following an experience of 09/02/2023 by CHRIS M. *

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• 5 / 5

  

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  Excellent

  Review of 03/03/2023, following an experience of 02/02/2023 by SASHA M. *

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• 1 / 5

  

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  Disregard for checking my delivery details Then blaming me for wrong info No cooperation in helping redirect article or allowing pick up from warehouse

  Review of 03/03/2023, following an experience of 07/02/2023 by IAN B. *

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• 3 / 5

  

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  Fine

  Review of 03/03/2023, following an experience of 09/02/2023 by JENNIFER W. *

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• 5 / 5

  

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  A very interesting site for romantic people to buy presents

  Review of 03/03/2023, following an experience of 09/02/2023 by KATIE L. *

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• 5 / 5

  

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  Excellent all round experience from purchasing online which was a simple easy process to receiving the product quickly and efficiently.Excellent communication tracked the process and delivered it on time.I was extremely happy with the quality and artistry of the gold dipped rose in its quality leather case one of the few cases where an online purchase surprised on the upside my wife loved it.Well done for a five star experience would recommend to anyone.

  Review of 02/03/2023, following an experience of 06/02/2023 by RILEY W. *

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• 5 / 5

  

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  The glazed rose looks fantastic , my wife absolutely loves the eternity rose.

  Review of 02/03/2023, following an experience of 06/02/2023 by HARRISON W. *

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• 5 / 5

  

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  Professional, timely and of the highest quality ...

  Review of 02/03/2023, following an experience of 08/02/2023 by SASHA M. *

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• 1 / 5

  

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  It was great until i received the wrong item and i have emailed twice regarding this and still no reply for over a week. Pretty dissapointing and poor customer service.

  Review of 02/03/2023, following an experience of 07/02/2023 by MATTHEW W. *

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• 5 / 5

  

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  I buy my wife a different coloured Eternity Rose for valentine's day every year and never has she been disappointed.

  Review of 02/03/2023, following an experience of 08/02/2023 by ISABEL G. *

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• 5 / 5

  

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  I have ordered twice from eternity rose and intend to do so again each year. My wife absolutely loves these & wants a whole bouquet! Each valentines day she will receive another beautiful rose. The postage is super fast & the rose looks amazing, the display box is also very nice. Premium product and hassle free service. Thank you once again for helping me put a smile on my wife's face!

  Review of 02/03/2023, following an experience of 08/02/2023 by GRAHAM C. *

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• 5 / 5

  

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  All ok

  Review of 02/03/2023, following an experience of 07/02/2023 by JACK M. *

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• 5 / 5

  

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  Unbelievably fast delivery and an amazing gold dipped rose. It was much sturdier than I expected and the presentation case was well made all at a very reasonable price!

  Review of 02/03/2023, following an experience of 08/02/2023 by TOM D. *

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• 5 / 5

  

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  Fast delivery and my wife loved the rose and pendant

  Review of 02/03/2023, following an experience of 07/02/2023 by FLORENCE J. *

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• 5 / 5

  

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  Excellent

  Review of 02/03/2023, following an experience of 06/02/2023 by PETE S. *

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• 1 / 5

  

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  Ordered my rose on the 3rd of February and it's now the 15th and I still don't have it. They say Express shipping but I highly doubt it.

  Review of 02/03/2023, following an experience of 03/02/2023 by ELLIE G. *

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• 5 / 5

  

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  Their service is fantastic. My purchase arrived within 2 days, which was awesome. No sweating on the arrival. The product far exceeded my expectations, and the look on my wife’s face was a thing of beauty. She was absolutely blown away with the craftsmanship of the rose and its presentation. Well done. It made our combined Wedding Anniversary and Valentine’s Day so much more special. Cheers!

  Review of 02/03/2023, following an experience of 06/02/2023 by FINLEY R. *

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• 2 / 5

  

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  It came late in the mail

  Review of 02/03/2023, following an experience of 06/02/2023 by JODIE E. *

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• 4 / 5

  

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  The product arrived on time.

  Review of 02/03/2023, following an experience of 07/02/2023 by GRACE W. *

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• 5 / 5

  

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  It was awesome

  Review of 02/03/2023, following an experience of 06/02/2023 by TYLER B. *

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• 5 / 5

  

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  Product is great and delivery super fast thanks

  Review of 16/02/2023, following an experience of 06/02/2023 by LOGAN H. *

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• 5 / 5

  

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  Great pendant I bought it for our 50 th wedding anniversary my wife will love it thanks for good service

  Review of 16/02/2023, following an experience of 06/02/2023 by LISA K. *

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• 5 / 5

  

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  Most satisfied with the entire process. The quality of the product is excellent, and I think this is close to an absolutely perfect gift. Would recommend unreservedly

  Review of 16/02/2023, following an experience of 06/02/2023 by HOLLY S. *

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• 5 / 5

  

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  Very quick arrival, very pleased with packaging

  Review of 16/02/2023, following an experience of 06/02/2023 by FRANK R. *

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• 5 / 5

  

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  great

  Review of 15/02/2023, following an experience of 06/02/2023 by JOANNE H. *

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• 5 / 5

  

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  Excellent product great service and very fast was at my door 2 days after I ordered it

  Review of 15/02/2023, following an experience of 04/02/2023 by SOPHIE M. *

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• 5 / 5

  

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  Very happy all round

  Review of 15/02/2023, following an experience of 05/02/2023 by AARON J. *

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• 5 / 5

  

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  I have nothing bad to say about eternity rose. I only had one hiccup in my order and they were instantly on top of it once informed.

  Review of 15/02/2023, following an experience of 05/02/2023 by CHRISTOPHER E. *

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• 5 / 5

  

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  Excellent, highly recommend . An awesomely beautiful gift . My wife absolutely loved it

  Review of 15/02/2023, following an experience of 04/02/2023 by ANDY J. *

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• 5 / 5

  

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  My wife loves it Great present

  Review of 15/02/2023, following an experience of 06/02/2023 by MARTIN K. *

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• 4 / 5

  

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  Very well presented, early delivery. Easy to do business with. Only suggestion is that maybe the box it came in was designed for display with the flower and vase.

  Review of 13/02/2023, following an experience of 02/02/2023 by SALLY C. *

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• 4 / 5

  

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  Not a great deal of attention I'll agree. Given time I have every confidence this experience will improve over time.

  Review of 11/02/2023, following an experience of 30/01/2023 by JAMIE C. *

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• 4 / 5

  

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  Everything was great

  Review of 10/02/2023, following an experience of 01/02/2023 by CHRIS J. *

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• 5 / 5

  

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  Great

  Review of 09/02/2023, following an experience of 30/01/2023 by BRUCE H. *

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• 5 / 5

  

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  Excellent gift to my wife on aniversary

  Review of 08/02/2023, following an experience of 28/01/2023 by MAISIE T. *

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• 5 / 5

  

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  The Eternity Rose site was very easy to use and the product was delivered very quickly.

  Review of 05/02/2023, following an experience of 21/01/2023 by COURTNEY O. *

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• 5 / 5

  

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  Outstanding. High quality, Exactly as described including amazingly fast delivery

  Review of 02/02/2023, following an experience of 24/01/2023 by DEAN L. *

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• 5 / 5

  

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  Just an amazingly professional process from order to receipt

  Review of 27/01/2023, following an experience of 18/01/2023 by WAYNE B. *

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• 5 / 5

  

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  Distinguished gift delivered within 2 days. Very fiendly informative website and satisfied regarding quality and value.

  Review of 25/01/2023, following an experience of 13/01/2023 by HARRY S. *

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• 5 / 5

  

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  very quick delivery

  Review of 19/01/2023, following an experience of 09/01/2023 by ELEANOR M. *

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• 5 / 5

  

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  very fast delivery with excellent form product

  Review of 17/01/2023, following an experience of 05/01/2023 by ANNA W. *

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