Customer reviews for glisshop.co.uk

Customer reviews

• 5 / 5 1

  

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  quick delivery and cheapest price

  Review of 20/03/2024, following an experience of 18/02/2024 by MAX T.

• 4 / 5 1

  

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  arrived on time,

  Review of 20/03/2024, following an experience of 18/02/2024 by IVO G.

• 5 / 5 1

  

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  Very fast and perfectly done

  Review of 20/03/2024, following an experience of 18/02/2024 by THERESA T. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Excellent service - the foot size guide is a brilliant idea.

  Review of 20/03/2024, following an experience of 03/01/2024 by JUSTIN H.

• 5 / 5 1

  

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  Second set of skis ordered from Glisshop. Always well priced and speedy delivery

  Review of 19/03/2024, following an experience of 04/01/2024 by DAVID M.

• 5 / 5 1

  

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  Excellent value and delivered quickly. Product options were clear.

  Review of 19/03/2024, following an experience of 17/02/2024 by RICHARD H.

• 5 / 5 1

  

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  Excellent

  Review of 19/03/2024, following an experience of 17/02/2024 by WILLIAM W.

• 5 / 5 1

  

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  Great item fast post to uk

  Review of 19/03/2024, following an experience of 16/02/2024 by BRADLEY M.

• 4 / 5 1

  

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  The item ordered unfortunately did not match the photo & description, so I had to return it. This wasn't great, but the return process was straightforward & paid for by Glisshop, with a quick refund, so overall I'm reasonably pleased. I've previously bought from them, and those transactions worked out well.

  Review of 19/03/2024, following an experience of 16/02/2024 by TIM O.

• 5 / 5 1

  

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  Good value, rapid delivery to UK, hassle free.

  Review of 19/03/2024, following an experience of 17/02/2024 by MARK T.

• 5 / 5 1

  

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  Great website with just the right information… If only I knew not to ‘bang’ my Carbon ski pole I’d still have them. Looks like I’ll have to order another set! 😔

  Review of 19/03/2024, following an experience of 16/02/2024 by CRAIG A.

• 5 / 5 1

  

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  excellent service i have used Glisshop a few times never had any issues

  Review of 19/03/2024, following an experience of 17/02/2024 by DAVID A.

• 5 / 5 1

  

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  Wonderful company....I had never used them before but will not hesitate to use them again... quick service and not a problem at all on delivery.

  Review of 19/03/2024, following an experience of 03/01/2024 by LESLEY M.

• 5 / 5 1

  

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  Excellent service and price.

  Review of 19/03/2024, following an experience of 04/01/2024 by ROBERT K.

• 5 / 5 1

  

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  Brought a snowboard, there was good communication and quick delivery

  Review of 18/03/2024, following an experience of 16/02/2024 by IAIN S.

• 5 / 5 1

  

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  Always good. I have bought a number of skis over the years and always been great.

  Review of 18/03/2024, following an experience of 01/01/2024 by LESLIE M.

• 5 / 5 1

  

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  Glisshop was super helpful and easy to use. Made building spec for my skis really easy and simple to do. Customer service was great when I double checked I had measured my boots correctly for binding dimensions. Delivery was swift and efficient.

  Review of 18/03/2024, following an experience of 01/01/2024 by NICHOLAS F.

• 5 / 5 1

  

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  Easy ordering and fast delivery.

  Review of 17/03/2024, following an experience of 01/01/2024 by TAYLOR M.

• 5 / 5 1

  

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  Awesome shop always coming back here for my outdoor purchases .

  Review of 17/03/2024, following an experience of 01/01/2024 by BARTOSZ Z.

• 5 / 5 1

  

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  Excellent service and product

  Review of 17/03/2024, following an experience of 02/01/2024 by RICHARD C.

• 5 / 5 1

  

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  Prompt delivery and excellent price

  Review of 17/03/2024, following an experience of 15/02/2024 by ALAN T.

• 5 / 5 1

  

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  Good range, decent price, good service

  Review of 17/03/2024, following an experience of 30/12/2023 by RICHARD N.

• 5 / 5 1

  

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  Fantastic to shop With and speedy delivery top marks

  Review of 17/03/2024, following an experience of 02/01/2024 by KIERAN M.

• 5 / 5 1

  

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  Excellent website for ski gear

  Review of 16/03/2024, following an experience of 16/02/2024 by ZARA W.

• 5 / 5 1

  

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  Delivered on time and packed nicely

  Review of 15/03/2024, following an experience of 29/01/2024 by JWEY-YUAN T.

• 4 / 5 1

  

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  Great selection of products, fast delivery. Just wasn't aware of the return cost £40 which was very high, I could buy the same Helmet in UK for the same price (or cheaper).

  Review of 14/03/2024, following an experience of 14/02/2024 by SHUM C.

• 5 / 5 1

  

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  Ordered Tuesday night. Bindings drilled and dispatched Wednesday. Arrived Saturday. Excellent.

  Review of 14/03/2024, following an experience of 13/02/2024 by NIALL B.

• 5 / 5 1

  

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  A great range of products and incredibly proactive and accurate customer service from Matthieu. Having said that, I haven’t skied with the boots yet!

  Review of 14/03/2024, following an experience of 13/02/2024 by DARREN M.

• 2 / 5 1

  

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  Skis arrived damaged due to poor packaging, the bindings had also been mounted incorrectly and were not square to the ski. Although customer service were reasonably helpful they didn’t seem to understand my concerns and took too long to reply to emails.

  Review of 14/03/2024, following an experience of 13/02/2024 by DAVID B.

• 5 / 5 1

  

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  Easy website, good communication and timely delivery.

  Review of 13/03/2024, following an experience of 28/12/2023 by BEN B.

• 5 / 5 1

  

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  A great range of skis and accessories. Lots of good information as well. I ordered on Monday with standard delivery and the skis arrived the following Friday.

  Review of 13/03/2024, following an experience of 12/02/2024 by ROBERT H.

• 5 / 5 1

  

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  great service - I ordered two sets of skis from the UK and they arrived within a few days, all set up and ready to go.

  Review of 13/03/2024, following an experience of 12/02/2024 by ANDREW P.

• 5 / 5 1

  

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  Excellent service delivery easy

  Review of 13/03/2024, following an experience of 12/02/2024 by RICHARD K.

• 1 / 5 1

  

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  AVOID IF YOU’RE UK BASED! very misleading customer service and the return policy is essentially a scam. They charged me £20 shipping when I bought a ski helmet and then another £40 to return it because it didn’t fit! £60 wow wow wow

  Review of 13/03/2024, following an experience of 13/02/2024 by PAUL D.

• 1 / 5 1

  

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  They didn’t send the data through for shipping so I haven’t received my helmet and haven’t got the money back either. I go away this week and haven’t got a helmet now. It’s been weeks.

  Review of 12/03/2024, following an experience of 09/02/2024 by TOM R.

• 5 / 5 1

  

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  The process of buying my snowboard was frictionless from placing the order on their website to home delivery.

  Review of 12/03/2024, following an experience of 27/12/2023 by DARREN W.

• 3 / 5 1

  

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  Customer service seems pretty good. No chance to try out my new helmet yet though as due to unforeseen circumstances I had to cancel my ski trip. Can't comment on the quality of the helmet.

  Review of 12/03/2024, following an experience of 22/12/2023 by DEBRA P.

• 5 / 5 1

  

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  Prompt delivery. The usual self inflicted disadvantages from Brexit.

  Review of 12/03/2024, following an experience of 09/02/2024 by PHILIP G.

• 5 / 5 1

  

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  Asolo boots - excellent product Glisshop - best price available, delivered quickly 👍

  Review of 12/03/2024, following an experience of 10/02/2024 by DAVID H.

• 5 / 5 1

  

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  Quick delivery. Box slightly damaged but parcel was okay

  Review of 11/03/2024, following an experience of 08/02/2024 by ILINDA G.

• 5 / 5 1

  

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  This is the second purchase I have made through glisshop and both times they have been great. Great price, communication and delivery. Thanks.

  Review of 11/03/2024, following an experience of 04/02/2024 by PAUL L.

• 5 / 5 1

  

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  Delivery and customer experience was excellent

  Review of 11/03/2024, following an experience of 28/12/2023 by M S.

• 5 / 5 1

  

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  Great service! Skis came up perfectly set up for my boots and weight parameters. 5 stars!

  Review of 11/03/2024, following an experience of 25/12/2023 by OLEKSANDR K.

• 4 / 5 1

  

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  Ordering was easy and tracking info good. However, the packaging was very poor. Not enough tape so the box was falling open when it arrived and not robust. The goggles were ok because they are in a v strong case but if they had fallen out of the box they would have been lost and this was quite possible with the state of the packaging when the arrived. No excuse for this poor packing it needs to improve especially as they came to UK from France.

  Review of 11/03/2024, following an experience of 05/02/2024 by ROSANNE H.

• 5 / 5 1

  

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  Great shop and awesome advice

  Review of 11/03/2024, following an experience of 22/12/2023 by BARTOSZ Z.

• 5 / 5 1

  

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  great prices, super fast order processing

  Review of 10/03/2024, following an experience of 24/12/2023 by OLEKSANDR K.

• 5 / 5 1

  

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  Glissshop is always my goto shop for all things skiing ..they have an extensive range of equipment easy to use website good prices and easy to navigate payment system. I have bought skiis goggles clothing and all manner of kit and it's always been delivered promptly . Their prices include all taxes import duties vat etc so no worries there. Although after brexit they are not quite as cheap as they used to be it's difficult to find stuff cheaper .

  Review of 10/03/2024, following an experience of 22/12/2023 by CHRIS S.

• 4 / 5 1

  

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  Will shop here again.

  Review of 09/03/2024, following an experience of 21/12/2023 by FILIP E.

• 5 / 5 1

  

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  Speedy delivery and cost are outlined

  Review of 09/03/2024, following an experience of 08/02/2024 by MIKE T.

• 5 / 5 1

  

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  items arived on time and without issues

  Review of 09/03/2024, following an experience of 09/02/2024 by STEFAN P.

• 5 / 5 1

  

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  Great range, order made bespoke with my selection of skis and bindings then shipped next day, arrived in the UK from France within a week. Order arrived in full and competitive price. Very pleased.

  Review of 08/03/2024, following an experience of 06/02/2024 by STEVEN T.

• 5 / 5 1

  

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  All aspects from buying to deliverywere excellent

  Review of 08/03/2024, following an experience of 05/02/2024 by JAMES G.

• 5 / 5 1

  

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  All good

  Review of 08/03/2024, following an experience of 06/02/2024 by ALES L.

• 5 / 5 1

  

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  Fabulous service, easy to order. Brilliant price for fantastic skis.

  Review of 07/03/2024, following an experience of 05/02/2024 by NICK O.

• 5 / 5 1

  

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  I highly recommend Glisshop, what’s not to like! Best prices I could find, easy website to navigate, and my skis delivered to scotland within 4 days of ordering, happy customer

  Review of 07/03/2024, following an experience of 06/02/2024 by MURRAY F.

• 5 / 5 1

  

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  They did what they said they would. Timely delivery and a very good price,

  Review of 07/03/2024, following an experience of 06/02/2024 by ANDREW P.

• 5 / 5 1

  

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  Excelent products, good prices and customer services

  Review of 07/03/2024, following an experience of 05/02/2024 by MARCIO R.

• 5 / 5 1

  

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  Great range of kit, easy to use and really friendly sales team, definitely recommend them

  Review of 07/03/2024, following an experience of 06/02/2024 by ROB C.

• 5 / 5 1

  

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  Very happy with the service. I felt like the price was well positioned, my order was dealt with in a timely manner and tracking information was accurately supplied

  Review of 07/03/2024, following an experience of 06/02/2024 by MARK P.

• 2 / 5 1

  

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  Item came damaged.

  Review of 07/03/2024, following an experience of 04/02/2024 by DONNA M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  All good

  Review of 07/03/2024, following an experience of 06/02/2024 by MARK B.

• 5 / 5 1

  

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  Fast delivery considering shipping overseas

  Review of 07/03/2024, following an experience of 06/02/2024 by SIMON W.

• 5 / 5 1

  

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  Speedy efficient service and good value

  Review of 06/03/2024, following an experience of 04/02/2024 by CHARLOTTE R.

• 5 / 5 1

  

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  Very helpful, knowledgeable staff on the phone gave me advice as to which skiis would suit me best. A good price and arrived securely packaged within a few days. Off to try them out next week!

  Review of 06/03/2024, following an experience of 03/02/2024 by JENNIE W.

• 5 / 5 1

  

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  They were very helpful, it was very easy to order and was delivered really quickly. I highly recommend using them. I am going to ski them next week

  Review of 06/03/2024, following an experience of 04/02/2024 by RICHARD H.

• 5 / 5 1

  

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  Very efficient service. Delivered on time

  Review of 06/03/2024, following an experience of 05/02/2024 by DAVID P.

• 5 / 5 1

  

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  Excellent service really pleased with the product customer services team good too

  Review of 06/03/2024, following an experience of 02/02/2024 by VIVIEN F.

• 5 / 5 1

  

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  Professional service and speedy delivery.

  Review of 06/03/2024, following an experience of 16/12/2023 by FREDDIE W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Great experience. No problem having it shipped to my rental accomodation, even without a local phone number. Arrived when promised. Very well packed, using only cardboard and paper packing! No plastic to deal with👍

  Review of 05/03/2024, following an experience of 02/02/2024 by ALAN L.

• 4 / 5 1

  

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  Came in perfect condition and very quickly, only issue was that my bindings weren’t set up and had to do it myself

  Review of 05/03/2024, following an experience of 03/02/2024 by ROCCO M.

• 5 / 5 1

  

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  Excellent service as always from Glisshop. Package arrived as promised.

  Review of 05/03/2024, following an experience of 02/02/2024 by DECLAN K.

• 5 / 5 1

  

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  Shipping from France, taxes included in price, delivery about 1 week. Good prices.

  Review of 05/03/2024, following an experience of 31/01/2024 by DMITRIJUS Z.

• 5 / 5 1

  

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  Good communication on delivery

  Review of 04/03/2024, following an experience of 19/12/2023 by PAUL G.

• 5 / 5 1

  

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  So helpful on the phone. Such a great team.

  Review of 03/03/2024, following an experience of 16/12/2023 by CARMEL S.

• 5 / 5 1

  

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  Excellent advice and customer service

  Review of 03/03/2024, following an experience of 13/12/2023 by CARMEL S.

• 5 / 5 1

  

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  Excellent choice of produces and service

  Review of 02/03/2024, following an experience of 01/02/2024 by MATTHEW R.

• 5 / 5 1

  

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  Fast delivery , great price

  Review of 02/03/2024, following an experience of 18/12/2023 by KRASEN M.

• 5 / 5 1

  

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  Good communication. 👍🏼

  Review of 02/03/2024, following an experience of 16/01/2024 by OLIVER S.

• 5 / 5 1

  

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  Very easy to order and receive international delivery. Fast and effective

  Review of 02/03/2024, following an experience of 01/02/2024 by GERARD P.

• 1 / 5 1

  

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  Misleading advertising on the website

  Review of 02/03/2024, following an experience of 15/12/2023 by HARRY C.

• 5 / 5 1

  

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  Great service, received my goods quickly.

  Review of 01/03/2024, following an experience of 31/01/2024 by SHONA U.

• 1 / 5 1

  

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  Delivery service was poor, next day turned into a week. They do not reply to online messages through their own forms, 3 separate messages were never replied to. You basically have to phone up to chase issues, they say they will phone back and don’t.

  Review of 01/03/2024, following an experience of 16/12/2023 by ROSS S.

• 5 / 5 1

  

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  Great service and fast delivery to the uk 👍👍

  Review of 01/03/2024, following an experience of 31/01/2024 by PAUL S.

• 5 / 5 1

  

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  First rate service all round. The customer service agent was very helpful in explaining why there was a good discount on my items and where they were being shipped from and delivery time. Place order on a Friday and the skis arrived the following Tuesday. No problems with customs duty. Tracking app was up to date throughout. Well packaged and arrived as expected with bindings fixed and set.

  Review of 01/03/2024, following an experience of 31/01/2024 by IAN P.

• 5 / 5 1

  

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  Superb service and great tracked dispatch to the UK.

  Review of 01/03/2024, following an experience of 31/01/2024 by ARCHIE P. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Item came in time, and was as expected .Good service!

  Review of 01/03/2024, following an experience of 31/01/2024 by JULIA M.

• 1 / 5 1

  

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  Item never arrive, paid for next day delivery as only had a week left in France. Glisshop kept telling me next day next day next day.... nothing ever arrived. Refused to refund me until the board returns... but its still listed as awaiting delivery. Had to raise a complaint with paypal (thankfully I bought through them) but Glisshop are making that hard work as well. Very disappointing experience.

  Review of 01/03/2024, following an experience of 31/01/2024 by JAMES W.

• 5 / 5 1

  

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  I would highly recommend these guys. They gave me pre-sale advice a few times and then dispatch my skis to the UK very quickly

  Review of 01/03/2024, following an experience of 30/01/2024 by LUKE R.

• 5 / 5 1

  

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  The skis arrived when expected and ordering was a straightforward process.

  Review of 01/03/2024, following an experience of 29/01/2024 by TIM P.

• 5 / 5 1

  

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  Easy service from start to finish! Would highly recommend!

  Review of 01/03/2024, following an experience of 31/01/2024 by JAMES M.

• 5 / 5 1

  

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  Received items promptly. Well packaged.

  Review of 29/02/2024, following an experience of 29/01/2024 by MAILYS B.

• 5 / 5 1

  

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  Always nervous when ordering from overseas but this was great. Costs clear, delivery quick. Will be using again.

  Review of 29/02/2024, following an experience of 28/01/2024 by CLAIRE E.

• 5 / 5 1

  

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  had help when i needed to get in contact regarding delivery and return queries before purchasing and they were very helpful

  Review of 29/02/2024, following an experience of 30/01/2024 by ELLA D.

• 4 / 5 1

  

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  The Head boots are great, and really comfy, and the waterproof gloves too! Only a slight criticism is of the shipping, which took a week and cost extra to deliver in that time. Other than that, if you're not in a hurry place your order for good value ski gear.

  Review of 29/02/2024, following an experience of 29/01/2024 by MARK G.

• 5 / 5 1

  

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  Fast delivery and good value

  Review of 29/02/2024, following an experience of 30/01/2024 by GRIFF L.

• 5 / 5 1

  

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  Surprised how easy it was to order these shoes from a French based company for UK delivery . This brand is not available in the Uk but worth seeking out . Prompt delivery with good tracking information along the way.

  Review of 29/02/2024, following an experience of 29/01/2024 by PAUL H.

• 5 / 5 1

  

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  Great service

  Review of 29/02/2024, following an experience of 28/01/2024 by STANISLAVA G.

• 5 / 5 1

  

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  Fantastic service and a great price. No hidden charges - what they quote is what you pay. I bought skis from them a few years ago (pre Brexit) and service then was excellent. Wasn't sure if Brexit would result in significant import tax to pay - but that wasn't the case. Would highly recommend. Skis delivered in just over a week and ongoing communications were good.

  Review of 28/02/2024, following an experience of 28/01/2024 by ROY M.

• 5 / 5 1

  

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  Great service - due to the short timescales, the team at Glisshop we happy to organized delivery directly to our resort, brilliant.

  Review of 28/02/2024, following an experience of 30/01/2024 by MARK T.

• 5 / 5 1

  

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  Online ordering was clear and simple. Great range of products and sizes. Delivery to UK was quick. I wanted to return two items that did not fit. Their return procedure was clear and simple. No hassle at all. Overall a great experience. I will buy from them again

  Review of 28/02/2024, following an experience of 28/01/2024 by GORDON C.

Reviews displayed in chronological order