glisshop.co.uk

Customer reviews for glisshop.co.uk

4.6 / 5 1

Calculated from 671 reviews obtained over the last 12 months

4043 reviews since 10/08/2017

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Information glisshop.co.uk

  • Company

    Glisshop

  • Description

    Glisshop, specialized in wintersports and boardsports, sells ski, snowboard and skateboard equipment online. Find a selection of the best products and accessories (shoes, bindings, clothes)

  • Address

    67 rue des Varennes 63170 AUBIERE

  • Website

    https://www.glisshop.co.uk/

  • Category

    Sports

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Customer reviews

  • 5 / 5 1
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    Very fast and perfectly done

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    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Excellent service - the foot size guide is a brilliant idea.

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  • 5 / 5 1
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    quick delivery and cheapest price

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  • 4 / 5 1
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    arrived on time,

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  • 5 / 5 1
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    Good value, rapid delivery to UK, hassle free.

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  • 4 / 5 1
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    The item ordered unfortunately did not match the photo & description, so I had to return it. This wasn't great, but the return process was straightforward & paid for by Glisshop, with a quick refund, so overall I'm reasonably pleased. I've previously bought from them, and those transactions worked out well.

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  • 5 / 5 1
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    Great item fast post to uk

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  • 5 / 5 1
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    Great website with just the right information… If only I knew not to ‘bang’ my Carbon ski pole I’d still have them. Looks like I’ll have to order another set! 😔

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  • 5 / 5 1
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    Excellent

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  • 5 / 5 1
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    Second set of skis ordered from Glisshop. Always well priced and speedy delivery

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  • 5 / 5 1
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    excellent service i have used Glisshop a few times never had any issues

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  • 5 / 5 1
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    Excellent value and delivered quickly. Product options were clear.

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  • 5 / 5 1
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    Wonderful company....I had never used them before but will not hesitate to use them again... quick service and not a problem at all on delivery.

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  • 5 / 5 1
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    Excellent service and price.

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  • 5 / 5 1
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    Glisshop was super helpful and easy to use. Made building spec for my skis really easy and simple to do. Customer service was great when I double checked I had measured my boots correctly for binding dimensions. Delivery was swift and efficient.

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  • 5 / 5 1
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    Brought a snowboard, there was good communication and quick delivery

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  • 5 / 5 1
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    Always good. I have bought a number of skis over the years and always been great.

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  • 5 / 5 1
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    Easy ordering and fast delivery.

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  • 5 / 5 1
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    Fantastic to shop With and speedy delivery top marks

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  • 5 / 5 1
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    Excellent service and product

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  • 5 / 5 1
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    Good range, decent price, good service

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  • 5 / 5 1
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    Prompt delivery and excellent price

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  • 5 / 5 1
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    Awesome shop always coming back here for my outdoor purchases .

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  • 5 / 5 1
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    Excellent website for ski gear

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  • 5 / 5 1
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    Delivered on time and packed nicely

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  • 5 / 5 1
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    Ordered Tuesday night. Bindings drilled and dispatched Wednesday. Arrived Saturday. Excellent.

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  • 5 / 5 1
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    A great range of products and incredibly proactive and accurate customer service from Matthieu. Having said that, I haven’t skied with the boots yet!

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  • 4 / 5 1
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    Great selection of products, fast delivery. Just wasn't aware of the return cost £40 which was very high, I could buy the same Helmet in UK for the same price (or cheaper).

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  • 2 / 5 1
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    Skis arrived damaged due to poor packaging, the bindings had also been mounted incorrectly and were not square to the ski. Although customer service were reasonably helpful they didn’t seem to understand my concerns and took too long to reply to emails.

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  • 5 / 5 1
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    Easy website, good communication and timely delivery.

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  • 5 / 5 1
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    Excellent service delivery easy

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  • 1 / 5 1
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    AVOID IF YOU’RE UK BASED! very misleading customer service and the return policy is essentially a scam. They charged me £20 shipping when I bought a ski helmet and then another £40 to return it because it didn’t fit! £60 wow wow wow

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  • 5 / 5 1
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    great service - I ordered two sets of skis from the UK and they arrived within a few days, all set up and ready to go.

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  • 5 / 5 1
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    A great range of skis and accessories. Lots of good information as well. I ordered on Monday with standard delivery and the skis arrived the following Friday.

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  • 1 / 5 1
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    They didn’t send the data through for shipping so I haven’t received my helmet and haven’t got the money back either. I go away this week and haven’t got a helmet now. It’s been weeks.

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  • 5 / 5 1
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    Asolo boots - excellent product Glisshop - best price available, delivered quickly 👍

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  • 3 / 5 1
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    Customer service seems pretty good. No chance to try out my new helmet yet though as due to unforeseen circumstances I had to cancel my ski trip. Can't comment on the quality of the helmet.

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  • 5 / 5 1
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    The process of buying my snowboard was frictionless from placing the order on their website to home delivery.

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  • 5 / 5 1
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    Prompt delivery. The usual self inflicted disadvantages from Brexit.

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  • 5 / 5 1
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    Quick delivery. Box slightly damaged but parcel was okay

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  • 4 / 5 1
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    Ordering was easy and tracking info good. However, the packaging was very poor. Not enough tape so the box was falling open when it arrived and not robust. The goggles were ok because they are in a v strong case but if they had fallen out of the box they would have been lost and this was quite possible with the state of the packaging when the arrived. No excuse for this poor packing it needs to improve especially as they came to UK from France.

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  • 5 / 5 1
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    Great shop and awesome advice

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  • 5 / 5 1
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    Delivery and customer experience was excellent

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  • 5 / 5 1
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    Great service! Skis came up perfectly set up for my boots and weight parameters. 5 stars!

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  • 5 / 5 1
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    This is the second purchase I have made through glisshop and both times they have been great. Great price, communication and delivery. Thanks.

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  • 5 / 5 1
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    great prices, super fast order processing

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  • 5 / 5 1
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    Glissshop is always my goto shop for all things skiing ..they have an extensive range of equipment easy to use website good prices and easy to navigate payment system. I have bought skiis goggles clothing and all manner of kit and it's always been delivered promptly . Their prices include all taxes import duties vat etc so no worries there. Although after brexit they are not quite as cheap as they used to be it's difficult to find stuff cheaper .

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  • 4 / 5 1
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    Will shop here again.

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  • 5 / 5 1
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    items arived on time and without issues

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  • 5 / 5 1
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    Speedy delivery and cost are outlined

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  • 5 / 5 1
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    Great range, order made bespoke with my selection of skis and bindings then shipped next day, arrived in the UK from France within a week. Order arrived in full and competitive price. Very pleased.

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  • 5 / 5 1
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    All good

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  • 5 / 5 1
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    All aspects from buying to deliverywere excellent

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  • 2 / 5 1
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    Item came damaged.

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    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Very happy with the service. I felt like the price was well positioned, my order was dealt with in a timely manner and tracking information was accurately supplied

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  • 5 / 5 1
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    Great range of kit, easy to use and really friendly sales team, definitely recommend them

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  • 5 / 5 1
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    They did what they said they would. Timely delivery and a very good price,

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  • 5 / 5 1
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    Fabulous service, easy to order. Brilliant price for fantastic skis.

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  • 5 / 5 1
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    Fast delivery considering shipping overseas

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  • 5 / 5 1
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    Excelent products, good prices and customer services

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  • 5 / 5 1
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    All good

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  • 5 / 5 1
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    I highly recommend Glisshop, what’s not to like! Best prices I could find, easy website to navigate, and my skis delivered to scotland within 4 days of ordering, happy customer

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  • 5 / 5 1
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    Speedy efficient service and good value

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  • 5 / 5 1
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    Very helpful, knowledgeable staff on the phone gave me advice as to which skiis would suit me best. A good price and arrived securely packaged within a few days. Off to try them out next week!

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  • 5 / 5 1
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    They were very helpful, it was very easy to order and was delivered really quickly. I highly recommend using them. I am going to ski them next week

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  • 5 / 5 1
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    Very efficient service. Delivered on time

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  • 5 / 5 1
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    Excellent service really pleased with the product customer services team good too

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  • 5 / 5 1
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    Professional service and speedy delivery.

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  • 4 / 5 1
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    Came in perfect condition and very quickly, only issue was that my bindings weren’t set up and had to do it myself

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  • 5 / 5 1
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    Great experience. No problem having it shipped to my rental accomodation, even without a local phone number. Arrived when promised. Very well packed, using only cardboard and paper packing! No plastic to deal with👍

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  • 5 / 5 1
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    Excellent service as always from Glisshop. Package arrived as promised.

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  • 5 / 5 1
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    Shipping from France, taxes included in price, delivery about 1 week. Good prices.

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  • 5 / 5 1
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    Good communication on delivery

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  • 5 / 5 1
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    So helpful on the phone. Such a great team.

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  • 5 / 5 1
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    Excellent advice and customer service

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  • 5 / 5 1
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    Good communication. 👍🏼

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  • 5 / 5 1
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    Very easy to order and receive international delivery. Fast and effective

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  • 1 / 5 1
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    Misleading advertising on the website

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  • 5 / 5 1
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    Fast delivery , great price

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  • 5 / 5 1
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    Excellent choice of produces and service

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  • 5 / 5 1
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    The skis arrived when expected and ordering was a straightforward process.

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  • 5 / 5 1
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    I would highly recommend these guys. They gave me pre-sale advice a few times and then dispatch my skis to the UK very quickly

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  • 1 / 5 1
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    Item never arrive, paid for next day delivery as only had a week left in France. Glisshop kept telling me next day next day next day.... nothing ever arrived. Refused to refund me until the board returns... but its still listed as awaiting delivery. Had to raise a complaint with paypal (thankfully I bought through them) but Glisshop are making that hard work as well. Very disappointing experience.

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  • 5 / 5 1
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    Item came in time, and was as expected .Good service!

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  • 5 / 5 1
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    First rate service all round. The customer service agent was very helpful in explaining why there was a good discount on my items and where they were being shipped from and delivery time. Place order on a Friday and the skis arrived the following Tuesday. No problems with customs duty. Tracking app was up to date throughout. Well packaged and arrived as expected with bindings fixed and set.

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  • 5 / 5 1
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    Superb service and great tracked dispatch to the UK.

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  • 5 / 5 1
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    Easy service from start to finish! Would highly recommend!

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  • 5 / 5 1
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    Great service and fast delivery to the uk 👍👍

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  • 1 / 5 1
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    Delivery service was poor, next day turned into a week. They do not reply to online messages through their own forms, 3 separate messages were never replied to. You basically have to phone up to chase issues, they say they will phone back and don’t.

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  • 5 / 5 1
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    Great service, received my goods quickly.

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  • 5 / 5 1
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    Surprised how easy it was to order these shoes from a French based company for UK delivery . This brand is not available in the Uk but worth seeking out . Prompt delivery with good tracking information along the way.

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  • 5 / 5 1
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    Great service

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  • 5 / 5 1
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    Fast delivery and good value

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  • 4 / 5 1
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    The Head boots are great, and really comfy, and the waterproof gloves too! Only a slight criticism is of the shipping, which took a week and cost extra to deliver in that time. Other than that, if you're not in a hurry place your order for good value ski gear.

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  • 5 / 5 1
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    Received items promptly. Well packaged.

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  • 5 / 5 1
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    had help when i needed to get in contact regarding delivery and return queries before purchasing and they were very helpful

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  • 5 / 5 1
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    Always nervous when ordering from overseas but this was great. Costs clear, delivery quick. Will be using again.

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  • 5 / 5 1
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    Online ordering was clear and simple. Great range of products and sizes. Delivery to UK was quick. I wanted to return two items that did not fit. Their return procedure was clear and simple. No hassle at all. Overall a great experience. I will buy from them again

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  • 5 / 5 1
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    Fantastic service and a great price. No hidden charges - what they quote is what you pay. I bought skis from them a few years ago (pre Brexit) and service then was excellent. Wasn't sure if Brexit would result in significant import tax to pay - but that wasn't the case. Would highly recommend. Skis delivered in just over a week and ongoing communications were good.

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  • 5 / 5 1
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    Great service - due to the short timescales, the team at Glisshop we happy to organized delivery directly to our resort, brilliant.

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