Customer reviews for glisshop.co.uk

Customer reviews

• 5 / 5

  

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  Handled all the customs paperwork on my behalf and delivered without issue and as specified.

  Review of 07/06/2023, following an experience of 10/04/2023 by LOUIS K. *

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• 5 / 5

  

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  Fantastic shop and great advice. Prices are great as well

  Review of 06/06/2023, following an experience of 25/03/2023 by OLIVIA O. *

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• 5 / 5

  

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  Easy to order, good price, excellent dilivery

  Review of 03/06/2023, following an experience of 18/03/2023 by DENNIS R. *

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• 5 / 5

  

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  Great price & super quick delivery on my Ride Peace Seeker!

  Review of 02/06/2023, following an experience of 03/05/2023 by STEPHEN G. *

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• 4 / 5

  

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  Good service replied to my email enquiry within a day. Skis arrived safely packaged and kept updated on their progress. The only issue were the binding wasn’t set at the right size but I corrected it with no issue. They had set it at the size that I had given them and that was on the side of my boot but it did not fit for some reason. Very good value compared to resort prices which I had initially looked at.

  Review of 02/06/2023, following an experience of 03/05/2023 by JANE M. *

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• 5 / 5

  

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  Excellent

  Review of 01/06/2023, following an experience of 02/05/2023 by TRACY M. *

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• 5 / 5

  

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  Great products, great service and great communication. I would buy form Glisshop again without hesitation.

  Review of 31/05/2023, following an experience of 12/04/2023 by AIDEN H. *

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• 5 / 5

  

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  Got a ski service kit delivered to the UK. Website was easy to use and there were no hidden charges, this was all sorted by Glisshop. Since brexit this is an issue when buying goods from the EU however this was all dealt with as part of the ordering process and made it a hassle free purchase. The kit arrived as expected and as described, the videos supplied by Glisshop on youtube showed how to use the kit and went through everything I needed to know. I would definitely purchase from Glisshop again and would, and have, recommend them to others.

  Review of 29/05/2023, following an experience of 14/03/2023 by ZACH A. *

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• 5 / 5

  

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  Very quick to dispatch at a reasonable price.

  Review of 29/05/2023, following an experience of 13/03/2023 by ROB G. *

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• 5 / 5

  

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  Excellent service, and honest advice!

  Review of 28/05/2023, following an experience of 17/04/2023 by TYLER W. *

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• 5 / 5

  

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  Excellent service, new skis delivered direct from France with no hassles inside 5 days! Would definitely recommend and use again!

  Review of 28/05/2023, following an experience of 13/03/2023 by FIONA W. *

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• 5 / 5

  

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  perfect

  Review of 27/05/2023, following an experience of 10/03/2023 by STACEY D. *

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• 5 / 5

  

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  Good prices, fast delivery.

  Review of 27/05/2023, following an experience of 11/03/2023 by HARLEY K. *

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• 5 / 5

  

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  Had a few items from glisshop now and been really impressed with the delivery and advice I’ve received.

  Review of 26/05/2023, following an experience of 26/04/2023 by NIKKI M. *

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• 5 / 5

  

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  Excellent customer service.. Very attentive, friendly and professional.

  Review of 25/05/2023, following an experience of 23/04/2023 by POPPY R. *

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• 5 / 5

  

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  Good & timely delivery

  Review of 25/05/2023, following an experience of 25/04/2023 by LINDA C. *

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• 5 / 5

  

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  Superb, fast service and delivery.

  Review of 25/05/2023, following an experience of 22/04/2023 by SABRINA F. *

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• 5 / 5

  

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  Efficient service, good value.

  Review of 25/05/2023, following an experience of 24/04/2023 by ZACH T. *

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• 5 / 5

  

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  I bought a pair of skis as a present. Ihad to get weight height and foot size. When they received the skis they wrre over the moon. The service was great and the quality of the skis was fantastic. Thank you, wont hessitat to use again.

  Review of 23/05/2023, following an experience of 22/04/2023 by CARLIE C. *

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• 5 / 5

  

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  Superb experience delivered on time with no issues whatsoever I’m very pleased with their service

  Review of 23/05/2023, following an experience of 21/04/2023 by WAYNE T. *

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• 5 / 5

  

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  These are some of the best skis I’ve ever used

  Review of 22/05/2023, following an experience of 08/03/2023 by KIERAN W. *

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• 5 / 5

  

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  Quick shipping. Got a helmet that was out of stock everywhere else I looked, good price, really pleased.

  Review of 22/05/2023, following an experience of 06/03/2023 by JUSTINE B. *

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• 5 / 5

  

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  Very satisfied with the ordering process and received great customer service when having to change my order around. Skis are great and arrived well packaged and ready to go! Overall great service

  Review of 21/05/2023, following an experience of 17/04/2023 by DALE M. *

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• 5 / 5

  

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  Good value

  Review of 20/05/2023, following an experience of 20/04/2023 by CAROLINE R. *

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• 5 / 5

  

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  Great service. Ordered Wed, despatched next day, arrived following Tues. tracked DPD all the way. Good price too.

  Review of 19/05/2023, following an experience of 19/04/2023 by IAN L. *

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• 3 / 5

  

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  Good price but poor customer service. Order was dispatched initially without correct customs documents so courier had to return item to shop. I then had to chase up the order on 2 different occasions and also send a written complaint about not being informed on the progress of the order at any point. Complaint was acknowledged swiftly and it turns out order had been despatched 2 days prior but no communication to this effect had been made. Website shows shows as UK based but items are despatched from France. This is misleading and a typical reason why I prefer to order from UK based companies to avoid these sorts of issues if possible. Would I order again? Probably not.

  Review of 19/05/2023, following an experience of 02/04/2023 by HEATHER H. *

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• 5 / 5

  

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  Very competitive and easy ordering

  Review of 18/05/2023, following an experience of 01/03/2023 by DOMINIC T. *

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• 5 / 5

  

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  Although I was only ordering a pair of skis with bindings I wanted the bindings mounted in a non-standard way so that they would accommodate a specific range of boot sole lengths and the toe binding to be mounted so that a specific sole length would result in that boot (and not my usual boots) aligning on the ski's mounting mark. After an exchange of emails and a phone call from the very helpful Clara to confirm my requirements - and perhaps to confirm that I understood the implications of a (slightly) non-standard boot position - a special order was created to ensure my requirements were met. At my request the order was then delayed to ensure that delivery would take place when I was at home. Fantastic customer service and the price was competitive too; an unbeatable combination.

  Review of 17/05/2023, following an experience of 03/04/2023 by ALEXANDER M. *

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• 5 / 5

  

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  Great selection, great prices and quick delivery (with no additional charges) to the UK.

  Review of 17/05/2023, following an experience of 02/03/2023 by EMILY R. *

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• 5 / 5

  

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  Very pleased with my new ski boots. They arrived really quickly and on the date promised - and the boots fit really well. Perfect! They were a good price too. Very happy - will now have to look on your website at any other skiwear I could do with!

  Review of 16/05/2023, following an experience of 13/04/2023 by AARON P. *

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• 5 / 5

  

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  Great service. Speedy dispatch.

  Review of 16/05/2023, following an experience of 14/04/2023 by OLIVIA R. *

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• 5 / 5

  

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  Brilliant service, advice and options

  Review of 15/05/2023, following an experience of 01/03/2023 by FREDDIE H. *

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• 5 / 5

  

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  New to snowboarding and found glisshop by accident really. Glad I did. Very easy to use website and got fantastic deal on 2 boards with bindings. Both arrived promptly with no customs issues. Order was correct and fit perfectly. Highly recommend.

  Review of 15/05/2023, following an experience of 02/03/2023 by ABBIE C. *

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• 5 / 5

  

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  Excellent service very quick

  Review of 14/05/2023, following an experience of 27/02/2023 by BRADLEY M. *

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• 5 / 5

  

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  Great service

  Review of 13/05/2023, following an experience of 12/04/2023 by ANDREW C. *

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• 5 / 5

  

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  Really good - clear details of products and easy to use filters on the website. Prompt delivery with good updates, especially considering it was coming to the UK from France.

  Review of 12/05/2023, following an experience of 08/04/2023 by IAN J. *

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• 5 / 5

  

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  I have used Glisshop for many years now and will continue to do so. They mounted my bindings correctly, the price was right. No hidden costs, meaning extra taxes or carriage charges. Great service, great company. Thank you

  Review of 12/05/2023, following an experience of 12/04/2023 by ALEX R. *

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• 5 / 5

  

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  Speedy delivery. Well packaged product, no problems at all. Would recommend and use again

  Review of 11/05/2023, following an experience of 10/04/2023 by KARL C. *

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• 2 / 5

  

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  Poor product description - item clearly not fit for purpose. Then told a return would be charged at £40. (I found a return for £18)

  Review of 10/05/2023, following an experience of 07/04/2023 by DAMIEN R. *

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• 5 / 5

  

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  good service

  Review of 10/05/2023, following an experience of 09/04/2023 by JEREMY L. *

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• 5 / 5

  

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  Fast efficient service at a fair price

  Review of 09/05/2023, following an experience of 21/02/2023 by JUSTINE R. *

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• 5 / 5

  

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  Efficient purchase , good value for money

  Review of 07/05/2023, following an experience of 19/02/2023 by THEO O. *

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• 5 / 5

  

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  nice communication, good product

  Review of 07/05/2023, following an experience of 19/02/2023 by REECE M. *

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• 5 / 5

  

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  Always the best prices and the best ranges of ski and ski+bindings packages. Used the Glisshop store a couple of times now, never disappointed.

  Review of 06/05/2023, following an experience of 18/02/2023 by MICHAEL R. *

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• 5 / 5

  

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  Fantastic. No reason to shop elsewhere. Prices are competitive, simple to use and they kept me well informed

  Review of 06/05/2023, following an experience of 17/02/2023 by SCOTT C. *

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• 1 / 5

  

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  I still have not received my product 8 days after the given delivery date. I’ve emailed and had no response back regarding the status of my delivery

  Review of 05/05/2023, following an experience of 06/04/2023 by ROSS E. *

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• 5 / 5

  

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  Very helpful on the phone, easy to use online and skis arrived very quickly.

  Review of 05/05/2023, following an experience of 05/04/2023 by ALEX R. *

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• 5 / 5

  

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  I have bought a pair of boots and 2 pairs of skis from Glisshop and the experience every time has been brilliant. I would highly recommend them.

  Review of 05/05/2023, following an experience of 04/04/2023 by LEANNE T. *

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• 5 / 5

  

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  Please to deal with plus knowledgeable people in the team made the process very easy

  Review of 05/05/2023, following an experience of 04/04/2023 by TINA E. *

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• 5 / 5

  

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  Happy with product and price

  Review of 04/05/2023, following an experience of 12/02/2023 by IMOGEN E. *

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• 5 / 5

  

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  Excellent service, tracked the product and it arrived on time.

  Review of 04/05/2023, following an experience of 03/04/2023 by POPPY K. *

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• 5 / 5

  

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  Good service

  Review of 03/05/2023, following an experience of 02/04/2023 by GARY H. *

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• 5 / 5

  

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  I have just brought my skies from here some k2 they arrived quickly and had the bindings and settings as requested very efficient I am happy with my purchase will definitely be coming back

  Review of 02/05/2023, following an experience of 29/03/2023 by ZACH R. *

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• 5 / 5

  

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  Excellent help providing new XC skis.

  Review of 02/05/2023, following an experience of 12/02/2023 by JESSICA J. *

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• 5 / 5

  

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  Extremely happy with your service. Easy purchase process. Fast delivery to UK. DPD were brilliant aswell

  Review of 02/05/2023, following an experience of 01/04/2023 by AMY H. *

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• 5 / 5

  

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  Awesome service

  Review of 01/05/2023, following an experience of 16/02/2023 by JAMES W. *

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• 5 / 5

  

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  Fast, no fuss, skis well packaged and set-up

  Review of 30/04/2023, following an experience of 13/02/2023 by AMY K. *

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• 5 / 5

  

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  This is the second time I've ordered Kendo skis from Glissphop. In both cases the skis arrived within 4 days fully ready for use, including the binding settings, and securely packed

  Review of 30/04/2023, following an experience of 13/02/2023 by TIFFANY R. *

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• 5 / 5

  

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  Very fast transaction perfecr!

  Review of 30/04/2023, following an experience of 13/02/2023 by ETHAN P. *

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• 3 / 5

  

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  Good help in choosing the right skis and bindings, but did not mount brakes despite instruction in order (and separate email to confirm) that we wanted this done. However, the team was very responsive and paid for them to be mounted at a ski shop.

  Review of 29/04/2023, following an experience of 03/02/2023 by TARA J. *

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• 5 / 5

  

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  Great selection, great price, and fast delivery!

  Review of 29/04/2023, following an experience of 28/03/2023 by SCARLETT M. *

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• 5 / 5

  

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  Really helpful staff. Helped me find my perfect skis!

  Review of 29/04/2023, following an experience of 29/03/2023 by NATHAN K. *

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• 5 / 5

  

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  Fantastically priced, and super fast delivery. An absolute doddle to use, in GBP, despite being based in France. I read through the returns policy, and it sounded easy enough, but I never needed to use it. I’ll happily use Glisshop again in the future, and I’ve already been singing your praises to my friends and colleagues.

  Review of 29/04/2023, following an experience of 31/03/2023 by MOHAMMED R. *

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• 5 / 5

  

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  Great prices and quick delivery to uk with no hassles at all. Will definetly order again. Googles both great and skied them all week.

  Review of 29/04/2023, following an experience of 31/03/2023 by ANDREW J. *

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• 5 / 5

  

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  Very smooth ordering. Fast delivery. Great product

  Review of 28/04/2023, following an experience of 27/03/2023 by GRAHAM W. *

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• 5 / 5

  

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  Everything from selecting the product to order and delivery was smooth and easy. And delivery was in time.

  Review of 28/04/2023, following an experience of 26/03/2023 by BENJAMIN H. *

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• 5 / 5

  

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  have used multiple times - good service and speedy delivery

  Review of 27/04/2023, following an experience of 18/03/2023 by LAURA K. *

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• 5 / 5

  

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  Great service. Item arrived on time

  Review of 26/04/2023, following an experience of 09/02/2023 by AMY C. *

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• 5 / 5

  

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  Great service, nice and simple process and delivery tracking to us in the UK was great.

  Review of 26/04/2023, following an experience of 07/02/2023 by ADRIAN C. *

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• 5 / 5

  

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  Excellent service

  Review of 25/04/2023, following an experience of 25/03/2023 by TOM L. *

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• 5 / 5

  

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  Great helmet- just back from skiing with it- so I can say it looked great, was comfortable and light and fitted very well. The purchase was all very straight forward. It did take longer to arrive than expected but I put that down to Brexit paperwork. Would definitely recommend Glisshops and have already done so.

  Review of 25/04/2023, following an experience of 28/01/2023 by CHRISTIAN G. *

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• 5 / 5

  

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  Simple ordering process and delivered quickly despite coming from Europe. Can’t ask for more.

  Review of 25/04/2023, following an experience of 26/03/2023 by DAVID B. *

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• 5 / 5

  

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  Fast delivery and product in mint condition👌🏼

  Review of 20/04/2023, following an experience of 21/03/2023 by JOSEPH J. *

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• 4 / 5

  

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  Quick and easy use.

  Review of 20/04/2023, following an experience of 01/02/2023 by JOSEPH D. *

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• 5 / 5

  

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  good service ad site simple to use,

  Review of 20/04/2023, following an experience of 21/03/2023 by DAVE W. *

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• 5 / 5

  

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  Quick delivery to UK (around 5 days) and good value. No issues and will use again. Thanks!

  Review of 19/04/2023, following an experience of 20/03/2023 by JULIE S. *

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• 5 / 5

  

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  👍top

  Review of 19/04/2023, following an experience of 01/02/2023 by ARTHUR E. *

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• 5 / 5

  

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  Great service

  Review of 19/04/2023, following an experience of 19/03/2023 by MUHAMMAD M. *

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• 5 / 5

  

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  Perfect service all the way

  Review of 18/04/2023, following an experience of 17/03/2023 by JOEL R. *

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• 5 / 5

  

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  fantastic item in great price. whT more do you need. its light, comfortable, stylish and very technical so i felt safe. magnetic strap ale the vents are just great and so usefull. the delivery was with no issues and within 2-3 days from france to uk. i would use glisshop again.

  Review of 18/04/2023, following an experience of 01/02/2023 by CAMERON G. *

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• 2 / 5

  

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  DPD delivery let you down. My helmet was stuck in their delivery system for 5 weeks :(

  Review of 18/04/2023, following an experience of 01/02/2023 by GRACE F. *

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• 5 / 5

  

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  Extremely helpful and great advice on a new touring set-up

  Review of 17/04/2023, following an experience of 11/03/2023 by EVIE C. *

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• 5 / 5

  

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  Really impressed! No point in stretching this out😀. Perfect service, delivery in good time as promised and packaging unmarked. Reassured in placing the order by the return commitment and prior reviews. Would and have recommended Glisshop for ski gear.

  Review of 17/04/2023, following an experience of 30/01/2023 by LUKE C. *

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• 5 / 5

  

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  Great products fast delivery. Good quality. Fast response to a query too.

  Review of 16/04/2023, following an experience of 06/03/2023 by GRANT W. *

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• 5 / 5

  

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  Excellent. High quality helmet and goggles delivered in quick time. Highly recommend.

  Review of 16/04/2023, following an experience of 16/03/2023 by TYLER B. *

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• 5 / 5

  

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  Fab customer service - very happy with prompt response to an issue with an order . Issue rectified quickly and satisfactorily . Highly likely to purchase agaon .

  Review of 15/04/2023, following an experience of 28/01/2023 by SASHA A. *

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• 5 / 5

  

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  Item arrived as expected great service and deal

  Review of 15/04/2023, following an experience of 16/03/2023 by LEAH J. *

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• 5 / 5

  

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  very easy to order these, all came on time, I have numerous orders on the site now it is my go-to place for snowboard and ski.

  Review of 15/04/2023, following an experience of 15/03/2023 by EDEN W. *

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• 5 / 5

  

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  I received very good pre-purchase advice from someone who clearly understood the product (touring skis), and in English - after a very quick callback. The purchase process on the website was straightforward and the product arrived promptly and with no hassle. I would recommend glisshop.co.uk and will use them again

  Review of 15/04/2023, following an experience of 27/01/2023 by LEAH J. *

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• 5 / 5

  

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  Quick friendly service. Good price for the board. Cheapest on the internet.

  Review of 15/04/2023, following an experience of 22/01/2023 by FRANK M. *

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• 5 / 5

  

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  Great service prompt delivery would recommend

  Review of 14/04/2023, following an experience of 15/03/2023 by LINDA M. *

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• 5 / 5

  

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  quick delivery and reasonable shipping prices, i would use again

  Review of 14/04/2023, following an experience of 15/03/2023 by LIZZIE O. *

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• 5 / 5

  

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  Excellent service and communication but had slight delay due to custom’s clearance

  Review of 13/04/2023, following an experience of 13/03/2023 by ASHLEY R. *

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• 5 / 5

  

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  Excellent

  Review of 13/04/2023, following an experience of 15/03/2023 by FAYE R. *

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• 5 / 5

  

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  All good !!!

  Review of 13/04/2023, following an experience of 14/03/2023 by GRANT H. *

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• 5 / 5

  

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  Fast and efficient service. Definitely recommend and I'll be using them again. I've passed on the details to friends looking for ski equipment.

  Review of 12/04/2023, following an experience of 25/01/2023 by ZACH W. *

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• 5 / 5

  

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  Great customer service - helped me to find the right pair of skis and skins. Very happy with the product.

  Review of 12/04/2023, following an experience of 26/01/2023 by HARRY J. *

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• 5 / 5

  

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  Good service. Amazingly fast delivery.

  Review of 12/04/2023, following an experience of 26/01/2023 by FIONA M. *

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• 5 / 5

  

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  Glisshop have got it nailed for UK customers. The price you see (plus £20 carriage) is the price you pay - no import VAT, no handling charges, no currency exchange fees. And the delivery is really quick, just a few days, despite going through UK customs. Brilliant.

  Review of 12/04/2023, following an experience of 12/03/2023 by ZOE P. *

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• 5 / 5

  

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  Fantastic company. Informative website and easy to use making ordering easy. Fast delivery and well packed products at a great price 👍

  Review of 12/04/2023, following an experience of 12/03/2023 by GEORGE H. *

  *Pseudonymized data at the request of the author

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