Customer reviews for glisshop.co.uk

Customer reviews

• 5 / 5

  

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  Excellent service, great products

  Review of 27/10/2023, following an experience of 21/09/2023 by OWEN S. *

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• 5 / 5

  

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  Arrived promptly thank you

  Review of 27/10/2023, following an experience of 27/09/2023 by LISA B. *

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• 5 / 5

  

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  Glisshop were very understanding of my time schedule and assisted with that. Their communication with me was excellent.

  Review of 27/10/2023, following an experience of 27/08/2023 by STEPHEN W. *

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• 5 / 5

  

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  My Bolle Sunglasses arrived within a few days from France, all tax paid. Great service.

  Review of 26/10/2023, following an experience of 27/09/2023 by YVONNE J. *

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• 1 / 5

  

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  It became faulty after only a few months, chest strap fell off back pack, possibly crushed in storage. Part sent over a week ago to fix the item but still not received. If you live outside France I would not order as customer service is difficult and slow when or if something goes wrong. I would not purchase again.

  Review of 26/10/2023, following an experience of 31/07/2023 by RACHEL B. *

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• 5 / 5

  

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  Excellent shopping experience

  Review of 25/10/2023, following an experience of 25/09/2023 by LOGAN T. *

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• 5 / 5

  

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  Great price and swift delivery to the UK, would definitely recommend!

  Review of 25/10/2023, following an experience of 24/09/2023 by ZOE A. *

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• 5 / 5

  

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  Really easy to shop and configure the skis I chose; all options were clearly outlined and priced, very easy to select and see the price. And the price was very competitive when I cross-shopped the skis against Blackcrows own store and alternative ski stores in the UK. Delivery information and tracking were clear, the skis arrived on time and in perfect condition. I would certainly buy from Glisshop again.

  Review of 25/10/2023, following an experience of 24/09/2023 by EVA W. *

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• 3 / 5

  

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  Had not realised product was not UK based at time of order as site was under a .UK. Good communication from seller and courier but the delivery was let down by stating a Friday delivery only to be changed the day before to the following Monday. This would not be such an issue if it was a free delivery but it wasn’t.

  Review of 24/10/2023, following an experience of 24/09/2023 by LOGAN W. *

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• 5 / 5

  

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  Very quick delivery 👍

  Review of 24/10/2023, following an experience of 24/09/2023 by LEWIS R. *

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• 5 / 5

  

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  Fast delivery fantastic product would recommend

  Review of 24/10/2023, following an experience of 10/09/2023 by TANYA R. *

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• 5 / 5

  

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  Good price and quick delivery

  Review of 21/10/2023, following an experience of 20/09/2023 by JULIE B. *

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• 5 / 5

  

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  Efficient service and good price

  Review of 21/10/2023, following an experience of 20/09/2023 by ISABELLE T. *

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• 5 / 5

  

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  Really good service and communication. My skis arrived quickly and were well packed

  Review of 15/10/2023, following an experience of 29/07/2023 by CARMEN D. *

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• 5 / 5

  

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  Fa service with a great product.st efficient

  Review of 12/10/2023, following an experience of 12/09/2023 by JOANNE A. *

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• 5 / 5

  

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  Prompt speedy delivery, can't fault the service

  Review of 11/10/2023, following an experience of 10/09/2023 by JANE B. *

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• 5 / 5

  

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  Great service. I was. Ontacted shortly after I ordered to confirm my delivery details l. The item arrived quickly and exactly as described. Look forward to purchasing from them again in the future.

  Review of 10/10/2023, following an experience of 10/09/2023 by EILEEN T. *

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• 5 / 5

  

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  Beautiful Burton backpack. Arrived quickly and well packaged. Thank you.

  Review of 09/10/2023, following an experience of 25/07/2023 by MARK R. *

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• 5 / 5

  

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  I had an excellent experience with Glisshop, they have great selection, including binding recommendation at different price level - loved it. I pre-ordered, the order arrived well ahead of the planned delivery date. The equipment was securely packed, came in perfect condition. The only slight drawback was lack of communication with the store: I tried the website form with no response, finally calling them help. Still a great shop, highly recommended!

  Review of 08/10/2023, following an experience of 28/08/2023 by MARTIN W. *

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• 5 / 5

  

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  Happy with everything!!

  Review of 07/10/2023, following an experience of 15/08/2023 by JACKSON L. *

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• 5 / 5

  

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  Excellent service

  Review of 07/10/2023, following an experience of 07/09/2023 by OLIVER B. *

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• 5 / 5

  

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  Had a question, CS responded quickly. Delivered on time, securely packed to prevent transit damage. Great price too. Very happy with overall shopping experience

  Review of 07/10/2023, following an experience of 23/07/2023 by JESSICA R. *

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• 5 / 5

  

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  Easy website to use and found the product I wanted at a great price

  Review of 05/10/2023, following an experience of 08/07/2023 by PATRICK T. *

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• 5 / 5

  

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  When looking for 'specialist' outdoor equipment it is a breath of fresh air to go to the Glisshop website and browse. The information for products is clear and understandable and any further inofrmation required can either be found in the Glisshop 'general' pages and 'tips' along with direct contact details and online chat should you have any further questions. Purchase and delivery are quick and seamless. A fantastic shop!

  Review of 02/10/2023, following an experience of 16/07/2023 by CHARLOTTE R. *

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• 5 / 5

  

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  Smooth and easy delivery and great product!

  Review of 01/10/2023, following an experience of 16/07/2023 by THOMAS J. *

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• 5 / 5

  

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  great service easy to use the website and it came fast

  Review of 30/09/2023, following an experience of 31/08/2023 by MIKE W. *

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• 5 / 5

  

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  Did exactly what it. Said on the advert. really good

  Review of 29/09/2023, following an experience of 30/08/2023 by HELEN L. *

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• 5 / 5

  

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  Superfast international shipping!

  Review of 26/09/2023, following an experience of 27/08/2023 by ISLA L. *

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• 5 / 5

  

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  Quick delivery, nothwithstanding the air traffic delays. The product fit and was brand new, so no did not have any issues - cannot comment on the customer service.

  Review of 23/09/2023, following an experience of 24/08/2023 by TINA P. *

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• 5 / 5

  

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  A fantastic company for all of your mountain needs! the website was very easy to navigate and all information required was available. Purchase and delivery was also very simple. The item was delivered very promptly and arrived in great condition. many thanks Glisshop!

  Review of 21/09/2023, following an experience of 19/08/2023 by PETER W. *

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• 5 / 5

  

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  Very good customer service. Good gear at reasonable price with excellent communication throughout. Would recommend

  Review of 19/09/2023, following an experience of 13/08/2023 by PATRICIA G. *

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• 4 / 5

  

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  Quite satisfied except the delivery. We had heard no door bells but the delivery company delivered to our neighbour, although we had no problems with the neighbour to pick up.

  Review of 19/09/2023, following an experience of 18/08/2023 by CALLUM S. *

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• 5 / 5

  

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  All, gr8 shop

  Review of 15/09/2023, following an experience of 16/08/2023 by EVA J. *

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• 5 / 5

  

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  Fast

  Review of 15/09/2023, following an experience of 17/08/2023 by LUCAS H. *

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• 5 / 5

  

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  Great customer service with no issues. Buy with confidence.

  Review of 10/09/2023, following an experience of 26/06/2023 by DAISY E. *

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• 5 / 5

  

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  Order arrived on time (and quickly) Great product and price. Would definitely use Glisshop again.

  Review of 08/09/2023, following an experience of 09/08/2023 by ROSS P. *

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• 5 / 5

  

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  With my friends was able to order on my phone . Without their help probably would have struggled . However once ordered the process was very efficient

  Review of 06/09/2023, following an experience of 08/08/2023 by CHARLES C. *

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• 5 / 5

  

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  Have been using Glisshop for many years and have always received a fantastic service. Many many thanks.

  Review of 06/09/2023, following an experience of 06/08/2023 by CHRISTOPHER H. *

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• 5 / 5

  

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  Great as usual

  Review of 06/09/2023, following an experience of 04/08/2023 by ARTHUR C. *

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• 5 / 5

  

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  👍👍👍👍👍👍👍

  Review of 03/09/2023, following an experience of 03/08/2023 by DAN S. *

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• 1 / 5

  

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  I was impressed with the selection on the site and ordered some trail running shoes. I was gutted to find the updated version of my usual running shoe is now narrower so no good for me. I have been trying to sort a return ever since ! What a nightmare! I’ve e-mailed, called, gone through the online system, e mailed again! And still no instruction on how to actually complete the return. It should be easy as with other companies- this could not be more difficult!!

  Review of 30/08/2023, following an experience of 20/07/2023 by SEAN G. *

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• 5 / 5

  

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  Site navigation was very easy, delivery date was on time, 20 per cent discount a good incentive to buy more. Only negatives is the are the very high import duty and shipping charges for 14 energy bars from France to the UK - £19.90 - which invalidates the value of your discount.

  Review of 30/08/2023, following an experience of 30/07/2023 by ISABELLA S. *

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• 5 / 5

  

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  Good price for specialist tuning kit and shipped promptly.

  Review of 29/08/2023, following an experience of 30/07/2023 by BARRY S. *

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• 5 / 5

  

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  Good

  Review of 27/08/2023, following an experience of 12/06/2023 by LAYLA K. *

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• 5 / 5

  

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  Fast shipment, good price and great product

  Review of 27/08/2023, following an experience of 12/06/2023 by AMBER S. *

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• 5 / 5

  

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  I ordered a snowboard jacket I’ve had my eye on but the price was always too much. I saw it at glisshop for £50 cheaper! I was sceptical about it but ordered it anyway. It arrived super quick and tracked all the way. The jacket far exceeds my expectations and the service has been top notch. This isn’t the first time I’ve ordered with glisshop and it’s always been great service.

  Review of 23/08/2023, following an experience of 23/07/2023 by EMMA G. *

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• 5 / 5

  

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  Right item arrived quickly. Cheers

  Review of 22/08/2023, following an experience of 23/07/2023 by MASON P. *

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• 5 / 5

  

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  arrived safety. It takes longer than what I expected.

  Review of 21/08/2023, following an experience of 17/07/2023 by MOLLY W. *

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• 1 / 5

  

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  The web site doesn't make it clear that if the glasses are returned costs are over £40. the web site is a .co.uk but the company ship from outside the UK. if you are in the UK don't use.

  Review of 20/08/2023, following an experience of 03/06/2023 by ELLIOTT A. *

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• 4 / 5

  

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  The sizing of the gloves did not correlate with the delivered goods. The gloves themselves are of good quality

  Review of 20/08/2023, following an experience of 06/06/2023 by JOEL S. *

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• 5 / 5

  

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  The Site is good and the shipping was fast.

  Review of 17/08/2023, following an experience of 17/07/2023 by COURTNEY C. *

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• 5 / 5

  

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  Great customer service. Quick delivery to the UK. Wouldn’t use anyone else.

  Review of 16/08/2023, following an experience of 15/07/2023 by JOSHUA L. *

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• 5 / 5

  

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  Product and service all good but delivery was expensive.

  Review of 15/08/2023, following an experience of 31/05/2023 by KYLE K. *

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• 5 / 5

  

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  Excellent communication and fast delivery. Skis are excellent and really well priced. Will certainly be shopping here again and will be recommending to friends Thank you

  Review of 15/08/2023, following an experience of 15/07/2023 by JACKSON H. *

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• 5 / 5

  

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  I have now purchased several sets of skis and accessories at good prices from Glisshop. Communications have been excellent and delivery to the UK has been quick, typically within the week. I would highly recommend this company.

  Review of 13/08/2023, following an experience of 28/05/2023 by NICOLE G. *

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• 5 / 5

  

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  From UK, I was worried that Brexit/EU shipping problems would affect this delivery, although shipping was expensive, item was super-reduced so worth it!. Quick and efficient!

  Review of 12/08/2023, following an experience of 10/07/2023 by DAISY R. *

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• 5 / 5

  

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  Great service, quick delivery

  Review of 08/08/2023, following an experience of 09/07/2023 by ETHAN M. *

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• 5 / 5

  

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  Everything was very professional and delivered on time

  Review of 08/08/2023, following an experience of 08/07/2023 by NATASHA M. *

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• 4 / 5

  

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  There was a slight delay in delivery but the rest was perfect

  Review of 08/08/2023, following an experience of 08/07/2023 by CANDICE H. *

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• 5 / 5

  

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  Brilliant service swift delivery

  Review of 05/08/2023, following an experience of 22/05/2023 by CALLUM O. *

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• 5 / 5

  

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  Great jacket, great price. excellent customer service, fast delivery, will shop at Glissop again.

  Review of 05/08/2023, following an experience of 06/07/2023 by EDWARD W. *

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• 4 / 5

  

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  An easy site to use and order from

  Review of 03/08/2023, following an experience of 03/07/2023 by ABBIE S. *

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• 1 / 5

  

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  My order was sent in two parts only 1 part arrived, I contacted customer who just sent the tracking link again but there was no update on the. After waiting nearly a week I contacted customer again and have never had a response to any emails since. Very poor service

  Review of 02/08/2023, following an experience of 03/07/2023 by YVONNE M. *

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• 5 / 5

  

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  Glasses were excellent value and arrived promptly. I would definitely recommend and use them again.

  Review of 02/08/2023, following an experience of 02/07/2023 by KIRSTY M. *

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• 5 / 5

  

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  Service was fantastic. Delivery was very prompt. Well done👍

  Review of 02/08/2023, following an experience of 02/07/2023 by VANESSA M. *

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• 5 / 5

  

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  Good advice, good range of kit, competitive prices, good service delivery. Have used before, will use again.

  Review of 29/07/2023, following an experience of 13/05/2023 by JACKSON D. *

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• 5 / 5

  

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  Clear product description, easy order process, progress updates.

  Review of 28/07/2023, following an experience of 28/06/2023 by ANDREW C. *

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• 5 / 5

  

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  Excellent company with quick dispatch.

  Review of 27/07/2023, following an experience of 27/04/2023 by CHRIS W. *

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• 1 / 5

  

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  Show photos of an item and then send you a different colour and then try to tell you you are wrong!

  Review of 26/07/2023, following an experience of 10/05/2023 by MAX H. *

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• 5 / 5

  

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  Very happy with my purchase - size 45.5 Scarpa Mojito Hike GTX boots that are not available in the UK in half sizes (which I needed for a perfect fit) and for 30% less than the UK retail price. Had had a very bad experience earlier in the year trying to source them from a German outlet, resulting in getting my money back in the end by undertaking a credit card charge back, so was nervous of undertaking another 'cross border' transaction. However, I was able call a UK number to speak to an English speaking person. They confirmed that Glisshop had the boots in stock in their warehouse and that all customs payments were included in the price. My boots arrived within 2 weeks. Joy. A very easy and reassuring shopping experience and I would happily order from Glisshop again.

  Review of 26/07/2023, following an experience of 09/05/2023 by PATRICK W. *

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• 5 / 5

  

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  Everything is OK. Thank you for great service.

  Review of 25/07/2023, following an experience of 15/06/2023 by BRUCE M. *

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• 5 / 5

  

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  Good selection of products at competitive prices. Ordering includes UK import duties so no problem there. Delivery of one item on my order was delayed but it was sorted. Pleased with service and would use them again.

  Review of 24/07/2023, following an experience of 07/05/2023 by ISAAC K. *

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• 5 / 5

  

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  Very good and reliable store.

  Review of 23/07/2023, following an experience of 22/06/2023 by SONIA A. *

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• 5 / 5

  

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  I have used Glisshop for many years and have always been very satisfied with their products and services. The Rossignol ski's I have just purchased were approx. £100 cheaper than anywhere else. Thank you.

  Review of 20/07/2023, following an experience of 03/05/2023 by LILY M. *

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• 5 / 5

  

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  My skis arrived in under a week to the uk. Well boxed and packaged. They have been set up as required and fit perfectly. All postage costs included as stated, no surprises at the doorstep in that regard.

  Review of 20/07/2023, following an experience of 19/06/2023 by FRANCESCA J. *

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• 5 / 5

  

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  Exactly as described, very quick delivery, all taxes to UK included in price, ski bindings mounted as requested and absolutely spot on ready to use on arrival. Would buy again with confidence.

  Review of 17/07/2023, following an experience of 03/05/2023 by CHELSEA R. *

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• 5 / 5

  

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  It’s a great store! Good prices, caring support. Fast delivery to Switzerland.

  Review of 15/07/2023, following an experience of 10/06/2023 by HOLLIE A. *

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• 5 / 5

  

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  Ordering and delivery were flawless

  Review of 11/07/2023, following an experience of 10/06/2023 by SONIA R. *

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• 5 / 5

  

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  Good purchasing experience

  Review of 08/07/2023, following an experience of 22/04/2023 by ISABELLA C. *

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• 5 / 5

  

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  Snowboard arrived on time

  Review of 08/07/2023, following an experience of 23/02/2023 by JORDAN M. *

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• 5 / 5

  

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  Great service

  Review of 07/07/2023, following an experience of 21/04/2023 by RILEY C. *

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• 5 / 5

  

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  Great choice and excellent prices, ordering was easy and delivery was straightforward with no issues.

  Review of 07/07/2023, following an experience of 20/04/2023 by HARRISON H. *

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• 5 / 5

  

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  Excellent service with the skis arriving within a week of the order. Packaged well with skis setup perfectly for me.

  Review of 04/07/2023, following an experience of 18/05/2023 by NATASHA H. *

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• 5 / 5

  

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  Great product, price and service!

  Review of 04/07/2023, following an experience of 16/04/2023 by CAITLIN W. *

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• 5 / 5

  

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  Product arrived on time, and in great condition, easy peasy.

  Review of 04/07/2023, following an experience of 23/03/2023 by NIKKI B. *

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• 5 / 5

  

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  Quick shipping and kept me upto date about my order, it was also packed well and arrived safely.

  Review of 28/06/2023, following an experience of 29/05/2023 by YASMINE M. *

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• 5 / 5

  

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  End of season purchase. Limited choice on skis but that’s because I left it late. Easy, fast and just cannot wait to get out there. Will use again and highly recommend!

  Review of 24/06/2023, following an experience of 24/05/2023 by OSCAR E. *

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• 5 / 5

  

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  Everything went smoothly.

  Review of 23/06/2023, following an experience of 22/05/2023 by OSCAR G. *

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• 5 / 5

  

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  I am pleased with the fast and exelent service

  Review of 23/06/2023, following an experience of 23/05/2023 by NICK L. *

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• 5 / 5

  

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  quick delivery. excellent. Your PDF boot sizing guide ensured I bought the right sized boot. superb.

  Review of 21/06/2023, following an experience of 22/05/2023 by PAULA P. *

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• 5 / 5

  

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  Very fast delivery, item was shipped the next day and delivered to the UK in 4 days! Good communication & reliability, I would definitely purchase again and recommend to others.

  Review of 20/06/2023, following an experience of 20/05/2023 by SEBASTIAN J. *

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• 5 / 5

  

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  Good price and great service, no problems at all.

  Review of 17/06/2023, following an experience of 01/04/2023 by MEGAN R. *

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• 5 / 5

  

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  Perfect

  Review of 14/06/2023, following an experience of 02/05/2023 by LINDSAY W. *

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• 5 / 5

  

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  Excellent all round. Website very easy to use, quick delivery

  Review of 14/06/2023, following an experience of 15/05/2023 by EDWARD B. *

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• 1 / 5

  

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  The item wasn't as shown on the website - completely different colour, and returns were not easy, (they wanted to charge £50 to return!) Won't be using again!

  Review of 13/06/2023, following an experience of 14/05/2023 by HEATHER P. *

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• 4 / 5

  

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  Great product, great customer care….. terrible delivery system to England, especially Isle of Wight…. Didn’t realise the shop was in France on ordering… took ages!!!

  Review of 12/06/2023, following an experience of 23/03/2023 by TONY L. *

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• 5 / 5

  

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  All processed very well - particularly helpful on fittings

  Review of 11/06/2023, following an experience of 08/05/2023 by LISA C. *

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• 5 / 5

  

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  Excellent service and great product knowledge in helping me select the correct skis. Excellent value, skis arrived quickly and correctly set up. Would not hesitate to use again. Many thanks!!

  Review of 11/06/2023, following an experience of 09/05/2023 by TEAGAN L. *

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• 5 / 5

  

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  Fantastic shop!

  Review of 10/06/2023, following an experience of 25/03/2023 by JAMIE C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  No complaints. I bought 3 pairs of sunglasses and they're all excellent. They arrived reasonably quickly too.

  Review of 08/06/2023, following an experience of 08/05/2023 by LOLA H. *

  *Pseudonymized data at the request of the author

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