Customer reviews for glisshop.co.uk

Customer reviews

• 5 / 5

  

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  Excellent products, pricing and service.

  Review of 24/12/2023, following an experience of 24/11/2023 by MATTHEW T.

• 5 / 5

  

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  Fast delivery, great product.

  Review of 23/12/2023, following an experience of 23/11/2023 by BRIAN D.

• 5 / 5

  

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  Easy to order and quick delivery

  Review of 23/12/2023, following an experience of 23/11/2023 by ANTHONY M.

• 5 / 5

  

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  Item arrived really quickly - a day or two earlier than expected

  Review of 23/12/2023, following an experience of 24/11/2023 by RAE D.

• 5 / 5

  

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  Great price for a set of skis, bindings and fitting the bindings. Website was super easy to use and gave good information. Upgrade on binding options were easy to follow and understand. Delivery was super fast and skis arrived in perfect condition.

  Review of 23/12/2023, following an experience of 22/11/2023 by JAMES C.

• 5 / 5

  

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  Great, easy website to navigate and order. Perfect customer service when sorting binding mountings and quick delivery. Another perfect order.

  Review of 23/12/2023, following an experience of 22/11/2023 by DAVID C.

• 5 / 5

  

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  Super responsive and efficient - fantastic service

  Review of 23/12/2023, following an experience of 23/11/2023 by KEVIN P.

• 5 / 5

  

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  Another seamless purchase from Glisshop, a pleas to be a customer.

  Review of 23/12/2023, following an experience of 22/11/2023 by WAYNE B.

• 5 / 5

  

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  Excellent service

  Review of 23/12/2023, following an experience of 22/11/2023 by JANE A.

• 5 / 5

  

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  Great service and as UK buyer was pleased with the customs / and vat being incorporated in the price. No unexpected charges!

  Review of 23/12/2023, following an experience of 21/11/2023 by DOUGLAS C.

• 5 / 5

  

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  Good skis and quick delivery to the UK. Also, the support line is very helpful, I called them twice and they helped me to answer all my queries. Very helpful team

  Review of 22/12/2023, following an experience of 17/11/2023 by BEN O. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Quick service

  Review of 21/12/2023, following an experience of 19/11/2023 by DAMON B.

• 5 / 5

  

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  ....

  Review of 21/12/2023, following an experience of 22/11/2023 by LITHA B.

• 5 / 5

  

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  efficient and fast delivery

  Review of 21/12/2023, following an experience of 21/11/2023 by MICHAEL R.

• 5 / 5

  

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  Skis arrived quickly, good price, no customs issues.

  Review of 20/12/2023, following an experience of 19/11/2023 by JED E.

• 5 / 5

  

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  Had what I wanted. Delivery was quick and tracked..

  Review of 20/12/2023, following an experience of 20/11/2023 by ANDREW C.

• 5 / 5

  

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  Always great service!

  Review of 20/12/2023, following an experience of 20/11/2023 by DAVID B.

• 5 / 5

  

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  Quick delivery to UK, nice price on black friday, everything was nicely packed, can't complain so far.

  Review of 20/12/2023, following an experience of 19/11/2023 by CLAUDIU N.

• 5 / 5

  

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  Delivered within a couple of days. Happy with service thank you

  Review of 20/12/2023, following an experience of 17/11/2023 by MEL L.

• 1 / 5

  

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  Order did not arrive and nobody replies to my queries. The tracking information is in French and never updates its status.

  Review of 20/12/2023, following an experience of 19/11/2023 by ALESSANDRO G.

• 5 / 5

  

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  Really quick delivery. Great pair of skiis

  Review of 19/12/2023, following an experience of 18/11/2023 by CHRIS D.

• 5 / 5

  

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  Brilliant service and prices - thank you Glsshop!

  Review of 19/12/2023, following an experience of 19/11/2023 by RICHARD S.

• 5 / 5

  

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  Good

  Review of 18/12/2023, following an experience of 16/11/2023 by ARRAN R.

• 5 / 5

  

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  Rapid service, nice looking product, but as it is a gift I cannot say much more

  Review of 17/12/2023, following an experience of 17/11/2023 by PHILIP G.

• 5 / 5

  

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  Brilliant customer service and a great price for wonderful skis - very pleased

  Review of 17/12/2023, following an experience of 17/11/2023 by CHRISTOPHER E.

• 1 / 5

  

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  Ordering was the easy part. Delivery time was ok. Packaging on delivery extremely damaged as not the best packaging or attention to detail for the length of journey and costs I had to pay. Part of my order was missing and this is where the problem lies. Obviously not my fault something was missing but it has now become my problem and the treatment from Glisshop has been shocking. Contacted them 2-3 times as having difficulty getting a straight answer to the issue raised & could they send my missing item. Was told, repeatedly, to request a return via their own website. Told them I’m confused as have no return to make; I just want my missing item. Insisted I make the request as told and explain the actual issue in the information box, and to include photos of my delivery package and what was inside it. Told me they’d respond asap - did everything as told. Waited a week with NO further interaction from them. Used their chat function this time to be told they can’t find my request - I’m sitting in my account on their site looking at my request made…ok. Explained the problem AGAIN. Told to wait. They came back to request the SAME INFO by email this time because they ‘made a mistake’ in their original advice and they’re ‘sorry’. Asked if they’d now send my missing item. No. They need to check with the carrier and get back to me. How long? was my question to which I received a vague response and here I am still waiting. Wholly unacceptable. My advice would be to avoid.

  Review of 17/12/2023, following an experience of 16/11/2023 by DAWN C.

• 5 / 5

  

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  arrived quick, no probs

  Review of 16/12/2023, following an experience of 15/11/2023 by ROSS B.

• 4 / 5

  

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  Nice goggles and delivered on time in suitable packaging. I can’t review them as a product because I’m not skiing until end of Jan. I will review when ready. Glisshop seem to be a reliable and professional company and I would do business with them again.

  Review of 16/12/2023, following an experience of 02/10/2023 by SCARLETT J. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Good selection of products at very reasonable prices. Low light Smith goggles purchased did the job very well

  Review of 15/12/2023, following an experience of 15/11/2023 by BRYCE W.

• 5 / 5

  

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  Great service, had to wait a few weeks for the order but that was down to the postal service. The price on the screen is what you pay, no extra charges. Great company.

  Review of 15/12/2023, following an experience of 27/10/2023 by JON G.

• 5 / 5

  

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  Excellent service delivery was exceptionally fast and when I had a question, I rang the London office and got a very good reply would recommend to others needing to buy ski equipment

  Review of 15/12/2023, following an experience of 16/11/2023 by JOY C.

• 5 / 5

  

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  Excellent service. Quick response to my queries about bindings fitting and prompt delivery of skis.

  Review of 14/12/2023, following an experience of 12/11/2023 by SIMON D.

• 5 / 5

  

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  Excellent service. Skis and bindings ordered, built and delivered to UK within a week

  Review of 14/12/2023, following an experience of 14/11/2023 by ROBERT E.

• 5 / 5

  

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  It’s second time I’ve bought ski’s from glisshop and the service was excellent both times.

  Review of 13/12/2023, following an experience of 13/11/2023 by THOMAS R.

• 5 / 5

  

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  Service was excellent. Our specs came very quickly and we were able to track their journey. We would definitely use this company again, and recommend them to friends and family.

  Review of 13/12/2023, following an experience of 14/11/2023 by TREVOR H.

• 1 / 5

  

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  Ordered skis and binding package, which was despatched. We tracked the package, the courier never attempted delivery and updated that it had been sent back to Glisshop. Despite on line chat, email and 2 phone calls Glisshop refused to refund me, stating they wouldn't refund until they had received the skis?? My only option was to raise a dispute with my credit card company to get the money back. Absolutely appalling customer service when they knew I hadn't received the skis. They offered no apology, explanation and showed no proactive approach to resolving the issue with the courier. I would not recommend the company, I have now ordered the same ski package through a well known competitor and they were delivered within 5 working days.

  Review of 13/12/2023, following an experience of 28/10/2023 by CALLUM P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great product and a great shop. Have bought multiple items at Glisshop over the years and never been disappointed.

  Review of 13/12/2023, following an experience of 13/11/2023 by BRUCE P.

• 5 / 5

  

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  Great service, great product

  Review of 12/12/2023, following an experience of 11/11/2023 by JOHN R.

• 5 / 5

  

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  Good, was worried about import from EU etc but no problems at all

  Review of 11/12/2023, following an experience of 28/09/2023 by JOSEPH K. *

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• 5 / 5

  

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  I found what I was looking for easily, and how to choose the right size and shipping was easy to find.

  Review of 11/12/2023, following an experience of 27/09/2023 by GREG T. *

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• 5 / 5

  

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  Excellent service, fast delivery

  Review of 09/12/2023, following an experience of 09/11/2023 by RYAN L. *

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• 5 / 5

  

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  Not used Glisshop before but the had just the ski boots that I was after at a good price. Even though I live in the UK, delivery was quick and the boots fitted perfectly. Very pleased - Merci Beaucoup!

  Review of 09/12/2023, following an experience of 09/11/2023 by ANDREW S.

• 5 / 5

  

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  Great service and really quick delivery

  Review of 08/12/2023, following an experience of 30/10/2023 by KIRSTEN O. *

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• 5 / 5

  

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  5 Days from order to receiving in UK. Excellent Service.

  Review of 08/12/2023, following an experience of 08/11/2023 by BOB M.

• 5 / 5

  

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  Prices are very good. Site navigation easy enough and delivery was excellent.

  Review of 07/12/2023, following an experience of 05/11/2023 by REECE R. *

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• 5 / 5

  

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  Excellent, item arrived quickly to UK address. Will definitely use Glisshop again

  Review of 07/12/2023, following an experience of 07/11/2023 by SELINA R. *

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• 3 / 5

  

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  Excellent products and customer service. Beware of return costs.

  Review of 07/12/2023, following an experience of 27/10/2023 by JOHN M. *

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• 5 / 5

  

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  I’ve purchased a few times from Glissshop and always received an excellent service. The price was reasonable and delivery prompt.

  Review of 07/12/2023, following an experience of 07/11/2023 by CAMERON W. *

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• 5 / 5

  

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  Great customer service and helped with any questions efficiently and competently.

  Review of 07/12/2023, following an experience of 06/11/2023 by BRUCE E. *

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• 5 / 5

  

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  The items arrived in time.

  Review of 05/12/2023, following an experience of 05/09/2023 by ELLIOT T. *

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• 5 / 5

  

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  Great price swift delivery can't be faulted.

  Review of 03/12/2023, following an experience of 02/11/2023 by DOMINIC W. *

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• 5 / 5

  

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  This large item appeared in the U.K. faster than most things I order internally.

  Review of 02/12/2023, following an experience of 01/11/2023 by KELLY M. *

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• 5 / 5

  

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  Very good, I have no complaint at all. I will surely recommend to my friends and families.

  Review of 02/12/2023, following an experience of 01/11/2023 by GEORGIA B. *

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• 5 / 5

  

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  Excellent experience; I received a couple of helpful emails and a phone call after placing the order to verify a few details and update me on the delivery status. Overall very happy!

  Review of 02/12/2023, following an experience of 01/11/2023 by CRAIG C. *

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• 5 / 5

  

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  Site was very easy to navigate, found what I was looking for with ease and I would highly recommend this site to others.

  Review of 01/12/2023, following an experience of 01/11/2023 by STEPHANIE P. *

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• 2 / 5

  

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  The process of returns isn’t great and costs money unlike most retailers. Would not but again from them because of this.

  Review of 01/12/2023, following an experience of 16/09/2023 by WAYNE C. *

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• 5 / 5

  

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  Excellent service and efficient delivery

  Review of 01/12/2023, following an experience of 29/10/2023 by RAY P. *

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• 5 / 5

  

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  I rushed into ordering my ski boots following a fitting only to realise I had ordered tour boots which wouldn’t fit my skis. I contacted customer service to cancel the order the following day but was told it had already been shipped and to decline the delivery when it arrived in the UK which would’ve been a pain… I can’t remember the gents name who contacted my shortly later to advise he’d managed to cancel the shipment before it left France, saving me a bit of faff. Really chuffed with the customer service and will be shopping for my ski gear with gliss moving forwards. Thanks again.

  Review of 01/12/2023, following an experience of 17/09/2023 by TOM R. *

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• 5 / 5

  

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  Very nice

  Review of 30/11/2023, following an experience of 30/10/2023 by SONIA J. *

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• 5 / 5

  

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  Very happy with this purchase. The price was amazing compared to other retailers. It's worth waiting a little longer on delivery for great savings.

  Review of 30/11/2023, following an experience of 29/10/2023 by JOANNE E. *

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• 5 / 5

  

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  quik delivery

  Review of 29/11/2023, following an experience of 15/09/2023 by STEFAN E. *

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• 5 / 5

  

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  The best price I could find on line for Maui Jim sunglasses. After placing my order my sunglasses arrived sooner than expected. Parcel tracking the best I have experienced. All together, excellent service.

  Review of 28/11/2023, following an experience of 27/10/2023 by MARTIN T.

• 5 / 5

  

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  Really competitive prices and quick delivery from Europe

  Review of 28/11/2023, following an experience of 12/09/2023 by SOPHIE S. *

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• 5 / 5

  

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  Easy to order, prompt dispatch and delivery

  Review of 28/11/2023, following an experience of 25/10/2023 by TYLER H. *

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• 4 / 5

  

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  Very good service and items delivered on time and in perfect condition

  Review of 27/11/2023, following an experience of 25/10/2023 by JOE W. *

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• 5 / 5

  

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  Excellent experience, contacted them for advise and could not fault it.

  Review of 26/11/2023, following an experience of 12/09/2023 by CHELSEA H. *

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• 5 / 5

  

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  Amazing item, great service coupled with fantastic value.

  Review of 26/11/2023, following an experience of 26/10/2023 by STEPHEN H. *

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• 5 / 5

  

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  good service

  Review of 26/11/2023, following an experience of 10/09/2023 by LEXI B. *

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• 5 / 5

  

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  Great customer service, everything delivered as expected.

  Review of 25/11/2023, following an experience of 21/10/2023 by CHRISTOPHER M. *

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• 5 / 5

  

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  Great prices, great communication, prompt dispatch and reasonable postage cost. What's not to like?

  Review of 24/11/2023, following an experience of 05/09/2023 by LAURA C. *

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• 5 / 5

  

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  Really good company, delivery to the UK NO STRESS OR EXTRA FEES. Much better than others selling snowboarding gear, all came safely not damaged and swiftly. Yet to board with it yet as go end of Jan - can’t wait!!!

  Review of 24/11/2023, following an experience of 22/10/2023 by JIM W. *

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• 1 / 5

  

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  I bought new skiing glasses, but I received used one with plenty of scratches. I started the return process, but still did not got the way how to do it. Very disappointed with customer service.

  Review of 24/11/2023, following an experience of 24/10/2023 by EDEN G. *

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• 5 / 5

  

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  I chatted to a technician, order skis, came in the week. Great skis for a brilliant discount

  Review of 23/11/2023, following an experience of 21/10/2023 by SOFIA M. *

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• 5 / 5

  

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  I had a warranty claim w. GLISSHOP and they were very good indeed

  Review of 23/11/2023, following an experience of 24/10/2023 by EDEN C. *

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• 5 / 5

  

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  Absolutely perfect as always.

  Review of 23/11/2023, following an experience of 24/10/2023 by ETHAN S. *

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• 5 / 5

  

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  Great website Great online advice Very easy process Fast delivery Excellent!

  Review of 21/11/2023, following an experience of 21/10/2023 by CALLUM W. *

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• 1 / 5

  

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  A .co.Uk website, don’t expect to be paying £20+ for a return to France

  Review of 21/11/2023, following an experience of 22/10/2023 by CHRISTIAN C. *

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• 5 / 5

  

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  Great products with almost unbeatable prices. Have bought products from them which always arrived promptly and well packaged, updates were great and regular giving me assurance. Their customer service for UK is always excellent and they are one of the few companies left you can actually phone and speak to a real person straight away, and the calls are always answered, again I find this really assuring. Have had great experience with my purchases. Glissshop UK is my go to site for any ski products every time.

  Review of 21/11/2023, following an experience of 22/10/2023 by YVONNE A. *

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• 5 / 5

  

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  Easy, quick and efficient.

  Review of 21/11/2023, following an experience of 21/10/2023 by AARON S. *

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• 5 / 5

  

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  My second pair of skis and bindings from Glisshop – and always brilliant buying from these guys. Keen prices, excellent delivery from abroad, and you can phone them up and speak to a person fast if you have any concerns. Haven't tried the skis yet, as I'll be off to the slopes in December.

  Review of 20/11/2023, following an experience of 05/09/2023 by KATIE J. *

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• 1 / 5

  

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  I was hugely disappointed with gliss. I ordered a fleece and the delivery service provided and.contracted by gliss failed. However it required me as the customer to recognise the problems and inform gliss. There were two attempts and all that took several months.in the end gliss gave up as they couldn’t manage their courier service and refunded me. But this did not compensate me for the time, ultimately wasted, I took trying to assist gliss in providing me with my chosen fleece.

  Review of 18/11/2023, following an experience of 03/09/2023 by IAN W. *

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• 5 / 5

  

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  I have used Glisshop many many times to buy skis,ski boots ,ski helmets etc and I have always had excellent advice and delivery times have been very quick.

  Review of 17/11/2023, following an experience of 18/10/2023 by MARK K. *

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• 5 / 5

  

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  Really pleased with the products, price and speed of delivery.

  Review of 16/11/2023, following an experience of 17/10/2023 by JONATHAN W. *

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• 4 / 5

  

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  I could imagine packaging being better, especially for skis like Mirus Cor due to their shape. All the rest was just perfect, amazing customer service and delivery time to Switzerland.

  Review of 15/11/2023, following an experience of 15/10/2023 by PAUL B. *

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• 5 / 5

  

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  Fabulously efficient, and good value for money 👍

  Review of 15/11/2023, following an experience of 31/08/2023 by FINLEY T. *

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• 5 / 5

  

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  Service as usual was excellent. Great value and quick service!

  Review of 14/11/2023, following an experience of 13/10/2023 by KEITH S. *

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• 5 / 5

  

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  Super fast delivery, great price and really good service. Thank you

  Review of 12/11/2023, following an experience of 26/08/2023 by SOPHIA M. *

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• 5 / 5

  

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  Good value/service, quick delivery, Absolutely recommend,

  Review of 12/11/2023, following an experience of 28/08/2023 by SUZANNE J. *

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• 5 / 5

  

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  Excellent prices on equipment not easy accessible in the uk, very good communication and a trustworthy shop.

  Review of 08/11/2023, following an experience of 05/10/2023 by TRACY W. *

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• 5 / 5

  

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  Great service and competitive pricing.

  Review of 08/11/2023, following an experience of 08/10/2023 by ALEX L. *

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• 5 / 5

  

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  Site easy to navigate, select and buy

  Review of 05/11/2023, following an experience of 04/10/2023 by ELIZABETH H. *

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• 5 / 5

  

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  Very good

  Review of 04/11/2023, following an experience of 05/10/2023 by FREDDIE H. *

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• 5 / 5

  

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  Excellent service. Ordered and received skis within one week.

  Review of 04/11/2023, following an experience of 03/10/2023 by SIENNA H. *

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• 5 / 5

  

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  Very quick process, good discount, clear shipment tracking and fast delivery. I tried to order the same pair from Eko Sport and they lost my package. Glisshop delivered however so I recommend

  Review of 04/11/2023, following an experience of 05/10/2023 by TINA W. *

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• 5 / 5

  

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  Quick and helpful customer service.

  Review of 03/11/2023, following an experience of 18/08/2023 by JADE L. *

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• 5 / 5

  

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  Easy to view selection on the site. Quick delivery and a very polite call to check my order was genuine since it was my first order.

  Review of 01/11/2023, following an experience of 01/10/2023 by NATHAN H. *

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• 5 / 5

  

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  Very helpful staff and a good price

  Review of 01/11/2023, following an experience of 12/08/2023 by KATIE T. *

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• 5 / 5

  

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  Tuotteet kuten specioitu ja edulliset sekä nopea toimitus Suomeen.

  Review of 01/11/2023, following an experience of 01/10/2023 by ROWENA H. *

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• 5 / 5

  

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  The Glisshop team were excellent…really helpful pre order, excellent advice and pointed me to another product that will be more suited to my needs, quick and efficient posting. I couldn’t fault them at all and would definitely use again/recommend.

  Review of 31/10/2023, following an experience of 30/09/2023 by HENRY C. *

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• 5 / 5

  

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  Gave good advice and different options of what would be suitable for my level of skiing.

  Review of 28/10/2023, following an experience of 29/09/2023 by LEAH A. *

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Reviews displayed in chronological order