Go to website
Review Summary
Great customer feedback highlights excellent service, speedy delivery, and competitive prices, making Glisshop a reliable choice for ski gear.
-
Tom C.
7 Mar 2025
Verified reviewGood service, helpful customer support when checking ETA.
-
Evans D.
7 Mar 2025
Verified reviewIt was so easy to order my new helmet, t by e delivery was really quick, I ordered too small, then re-ordered a bigger size with no problem whatsoever, the customer service was second to none
-
C. D.
7 Mar 2025
Verified reviewItem arrived faster than I expected and exactly what I wanted at excellent price.
-
Robert K.
7 Mar 2025
Verified reviewFast, efficient and very professional. The parcel arrived literally in a few days. The purchase at Glisshop encouraged me to visit their website, which is intuitive and easy to use. It's good to browse the offers ;) Thank you and best regards, Robert
-
Helen H.
7 Mar 2025
Verified reviewGreat service
-
Matthew E.
7 Mar 2025
Verified reviewSkis arrived on time and set-up perfect fit for my existing ski boots.
-
Yik C.
7 Mar 2025
Verified reviewWondering if I m supposed to get a free Dynafit package? Since that box was empty. Just curious . Otherwise 5 stars
-
Callum G.
7 Mar 2025
Verified reviewGlisshop part 5 star. Evri delivery 1 star. Despite my very well priced order being dispatched soon after I ordered, Evri sat with the parcel for 4 weeks, failing to respond or deliver. Only though Glisshops help and constant chasing did I manage to receive my order 1 day before I went away! Unfortunately, now I know they use Evri, I won't be ordering again. Too many lost or missing parcels and non existent customer service, Evri have ruined another brand..I don't know why companies insist on using this courier, a slight reduction in price surely doesn't compensate for all.the lost customers.
Reply from glisshop.co.uk
Hello and thank you for taking the time to leave your feedback. We greatly value the fact that you gave Glisshop a 5-star rating. As for the poor delivery experience, we would like you to know that we are in the process of switching carrier and will soon be sending our parcels through Parcelforce instead of EVRi for a more reliable service. We hope that you will consider ordering from us again in the future. Best regards The Glisshop Team
-
Alex G.
7 Mar 2025
Verified reviewI ordered the wrong lens for my googles. Return and refund was handled exceptionally well. Will use glisshop again purley based on this experience alone.
-
Richard C.
7 Mar 2025
Verified reviewSizing for the helmet was wrong , I measured my head as per the website instructions but the helmet was way too small (57 cms head size, needed a large). Not the shops fault.
-
Alex W.
7 Mar 2025
Verified reviewCourier missed first delivery then left in an unsafe place. Customer service gave bad advice on the phone on how long it would take and in the end it turned up after I had already left for my ski trip. Customer service didn't do a lot to help after the fact, after promising a 'gesture of apology' I never received anything
Reply from glisshop.co.uk
Hello, Thank you for your feedback. You placed an order with us on 20 December but did not indicate the length of your ski boots in the mounting form. We contacted you by email the same day and you responded on 26 December with the measurements, only to the ask us to block the order as you were not sure you wanted to go ahead. You finally confirmed that you wanted the order on 3 January and your skis were dispatched with the next shipment to the UK, which was on 7 January. The fact that the skis arrived too late for your trip was therefore largely due to your delay in responding. The skis were delivered on 14 January by EVRi. We agree that they were left in an unsafe place for which we apologise and were happy that you found your parcel. We would like you to know that we are in the process of switching carrier and will soon be sending our parcels through Parcelforce instead of EVRi for a more reliable service. Best regards The Glisshop Team
-
Dodds S.
7 Mar 2025
Verified reviewGreat company to deal with, straightforward website, telephone support very helpful and easy to access.
-
Ramon L.
7 Mar 2025
Verified reviewGreat website, good pricing, fast excellent shipping..
-
Paul H.
7 Mar 2025
Verified reviewVery good prices and good delivery service.
-
Phil T.
7 Mar 2025
Verified reviewThe service and support from the team were first class. Spoke with a ski technician to make sure the skis were set up as required.
-
David A.
4 Mar 2025
Verified reviewAmazing product and excellent service thanks
-
Colm B.
4 Mar 2025
Verified reviewExcellent service … would recommend
-
James P.
4 Mar 2025
Verified reviewGreat service
-
Garaeth D.
4 Mar 2025
Verified reviewExcellent price and very fast delivery. Will use again.
-
Roger M.
4 Mar 2025
Verified reviewEasy to use, flexible website. Prompt service, answering of query and delivery. Thanks
Reviews displayed in chronological order
Contact
Go to website
Certification
