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Review Summary
Glisshop is described as easy to use, with a website that makes ordering straightforward and a service that feels reliable from start to finish. Customers often mention fast delivery, good prices, and products arriving in the condition expected, which gives the whole purchase a smooth, low-friction feel.
Delivery
"Good price efficient delivery service would buy from them again"
"Always good value, prompt shipping and quality products."
"Excellent service as usual, hassle free ordering and quick delivery. Very happy with my purchase. Thank you."
Digital experience
"Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago…"
Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago from Glisshop and thought I was due an upgrade, came to the right place!
"The site was easy to navigate, the pricing was clear and the choice was good both for size and range. Would recommend this company"
"Very good information on the website and great prices"
Team expertise
"Really helpful team at Glisshop. They answered all my questions."
"Perfect customer support! Parcel company in my country was absolutely rubbish but they really helped me solve the problem. Cheers"
"Great boots and efficient service. Highly recommend"
Responsiveness
"The Glisshop staff respond to queries quickly and are very helpful."
"Great customer service. Quick response to questions and alteration request."
"Quick efficient service"
Choice
"Excellent selection, easy ordering process, and arrived ahead of schedule."
"Top class options and prices"
"Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all…"
Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all arrived quickly!
Friendliness & courtesy
"Great customer service and product"
"Excellent customer service and excellent items at great prices."
"Very good, great service. I would definitely recommend to my friends."
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Lynne K.
3 Aug 2025
Verified reviewGood website, had whay i wanted. Quick and easy delivery..
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Seth E.
3 Aug 2025
Verified reviewGreat price, clear description (helping me choose from the vast array of skis), very rapid delivery and clear communication throughout. Would definitely recommend
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Martin H.
1 Aug 2025
Verified reviewGood customer service and no problems
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Mark H.
1 Aug 2025
Verified reviewDelivery time and product exactly what expected and cheaper than anywhere else perfect.
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Leanne M.
1 Aug 2025
Verified reviewFit well thank you for speedy delivery
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Luci C.
31 Jul 2025
Verified reviewExcellent customer service. Quick delivery to UK. Not used ski boots yet so can’t reliably review however they look great and fit nice in the house
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Joshua W.
31 Jul 2025
Verified reviewExcellent
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D. B.
28 Jul 2025
Verified reviewDelivered in a reasonable time given it came from Germany; shoes well packaged and as described.
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Adrian H.
28 Jul 2025
Verified reviewExcellent service and great price
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Chiffi A.
26 Jul 2025
Verified reviewGreat customer service, everything went as expected, would buy from them again
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French S.
25 Jul 2025
Verified reviewVery good
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David W.
25 Jul 2025
Verified reviewQuick reliable service, good communication as regards delivery
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Christopher B.
25 Jul 2025
Verified reviewThis was my first purchase from Glisshop. I found them to be very easy to do business with and I would definitely use them again. They had the best price for the boots I bought and all taxes were included.
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Mike S.
25 Jul 2025
Verified reviewSearch engine could be improved, but the selection is good. And prices are often the best. Good international shipping experience too. Last three items arrived perfectly packed and undamaged.
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Lee H.
25 Jul 2025
Verified reviewBoard turned up very quickly, can't wait for the season to arrive and try it out
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Alan F.
25 Jul 2025
Verified reviewGreat online service also easy to navigate website
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Andy L.
25 Jul 2025
Verified reviewVery easy to use and informative web site
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Jim M.
25 Jul 2025
Verified reviewVery goidv
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Sally W.
25 Jul 2025
Verified reviewCommunication from the company was excellent, glasses arrived quickly (despite one hitch outside their control but which I was kept informed about) ad glasses arrived as described. Very happy with them,
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Jon O.
25 Jul 2025
Verified reviewOrdered a coat which was never received left numerous messages no reply. SEEMS LIKE A SCAM TO ME SO AVOID AT ALL COSTS!
Reply from Glisshop.co.uk
Hello and thank you for your feedback. Unfortunately your parcel disappeared in transit on the way to the UK. As we discussed by phone, we had replied to your emails and you subsequently found our responses in your spam box. As we no longer had the item in stock, we issued a full refund. We hope you will consider us for a future order. Best regards The Glisshop Team
Reply from Jon O.
No I certainly would not consider using you again as to be honest you did not believe the parcel had got lost in transit to the point you made me sign a ridiculous form with a legal undertaking that if it turned out I had the jacket I would be liable. When I finally passed your "i'm a thief test" you then refunded me.
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