Customer reviews
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Great service, fast delivery. I did have to reset the bindings as my boot wouldn’t go in but otherwise very happy with my purchasing experience
Review of , following an experience of by ALISON W.
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Excellent service and great delivery
Review of , following an experience of by CRAIG P.
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No problems, very good.
Review of , following an experience of by RICHARD T.
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These guys know their stuff. I’ve bought skis and other kit from them a few times. Good prices, good reviews, set up service works, and they arrive quickly. Highly recommended.
Review of , following an experience of by JILL W.
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Good website, ordering process was easy. Skis and bindings delivered promptly
Review of , following an experience of by GEOFF C.
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Did not deliver the product at all and even tried to avoid giving a refund
Review of , following an experience of by MICHAEL E.
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Very poor so far. I returned the item as it was damaged. This was an item that cost me around £250. I had an email on 5/32024 saying my return was being assessed. I have heard nothing since. This was nearly four weeks ago now. I am out of pocket £250 and I have no helmet and have had no indication if the item is being replaced or returned or I am being refunded. They have effectively stolen 250 ounces from me. I will be submitting a formal complaint and taking the matter to social media publicly if I do not hear from them in the next week. Very poor service.
Review of , following an experience of by DANIEL N.
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Great service, I couldn't ask for more.
Review of , following an experience of by STEVEN T.
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Very speedy service, well packaged.
Review of , following an experience of by DANIEL W.
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Good product information
Review of , following an experience of by NEIL B.
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Great service and it the board has a mark on the edge of the top sheets, just hoping it doesn’t turn into a Delam apart from that very happy
Review of , following an experience of by NEIL B.
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Excellent product, service and delivery. Could not have asked for more.
Review of , following an experience of by NICK C.
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Glissop website is really easy to navigate...I narrowed down my choice of skis to buy, but just needed a bit of technical advice ... I opted for the online chat, the person was very helpful and knowledgeable and really helped me choose which skis would suit me as an Intermediate skier, with no desire to go off-piste. Delivery of my chosen skis was incredibly quick. Skis were and bindings were perfectly set up for me. THANKYOU.
Review of , following an experience of by IAN C.
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Brilliant efficient service.
Review of , following an experience of by ROBERT T.
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Really good deal, fast delivery and everything was perfect Will definitely use again
Review of , following an experience of by MAXWELL M.
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I and my friends (on recommendation) have all used Glisshop for multiple purchases. We all rate it very highly for its excellent service, great value and prompt delivery. A great ski shop!
Review of , following an experience of by JONATHAN L.
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Easy ordering process, good selection of high quality products, smooth delivery of purchase.
Review of , following an experience of by YASMINE M.
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Ordered from uk , fitted skis delivered very quickly will definitely be using Glisshops again for my next set of skis
Review of , following an experience of by IAN C.
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Great value for money and prompt delivery in the UK
Review of , following an experience of by SIMON F.
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Great
Review of , following an experience of by KIRSTEN H. *
*Pseudonymized data at the request of the author
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Great price and prompt delivery!
Review of , following an experience of by SIMON W.
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Quick, efficient delivery with well priced items
Review of , following an experience of by DAVID J.
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Product was excellent and swiftly delivered. Picture is a very expensive brand , to get it for a£125 cheaper was awesome ! Will def use glisshop again
Review of , following an experience of by ANNA F.
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Refund took a long to be processed and it wasn't for the full amount. Emailed the company no response.
Review of , following an experience of by MITESH T.
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I ordered from the uk. Product as described and reasonable delivery time from France. Highly recommend!
Review of , following an experience of by MATT R.
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Great service good advice and speedy delivery
Review of , following an experience of by RHODRI G.
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Great boots, robust enough for a days Alpine skiing and so light - what a joy!!
Review of , following an experience of by CRAIG A.
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Easy to navigate website. Timely delivery.
Review of , following an experience of by ANDRIS G.
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Always excellent service
Review of , following an experience of by ANDREA B.
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Nice product but the pictures shows in a frame and no frame was provided. Glisshop say it says in the ad but misleading nevertheless. Product was £50 and PP £20 so very expensive
Review of , following an experience of by NEIL P.
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Excellent service
Review of , following an experience of by STEVE G.
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Looks great. Does what it should. Well done Rossignol. And great delivery service from this lot 👍
Review of , following an experience of by GAVIN J.
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Everything was great. Made already couple or orders. Thought sometimes some issues with delivery, but it looks like it is the problem of the delivery company and the shop itself made a refund quickly
Review of , following an experience of by AZAT K.
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Pretty good communication after the first pair of boot I ordered turned out to not be available.
Review of , following an experience of by SIMON A.
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Excellent price and customer service
Review of , following an experience of by JANINE S.
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Great service on the phone and shipping
Review of , following an experience of by BEN J.
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Very good service 5 starts from me
Review of , following an experience of by GARY A.
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Fantastic service. Skis delivered within 48 hours of being ordered.
Review of , following an experience of by PHILIP R.
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I ordered a pair of pants but was sent a different product. On inspection I noticed that the label did not match the correct order number. I told customer services and it transpired that another customer received my order. We subsequently then had to post the parcels to each other as the transporter would not pick up and make the correct delivery. Refund of postage was slow process as Glisshop could not credit my original card. Most internet sites/ transactions can do this. Overall no problem with the product but delivery process was slow, wrong and laborious to deal with. Not sure I would order again. Next time directly with the brand.
Review of , following an experience of by DANIEL D.
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Fast delivery, goggles are exactly as described! Really satisfied with my purchase from Glisshop
Review of , following an experience of by ANYA F.
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Excellent service. My husband needed a new helmet fairly quickly for a ski trip. It was competitively priced and arrived within the delivery window. Helmet was exactly as expected and was well packaged for protection.
Review of , following an experience of by KAREN O.
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Good pricing (import tax included) Fast dispatch. Well packaged.
Review of , following an experience of by SARAH Y.
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Easy to use site, great price, and delivered when expected.
Review of , following an experience of by ADRIAN L.
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All good!
Review of , following an experience of by RICHARD B.
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I received the wrong product and when I contacted the store to arrange return, I didn’t get an apology which was disappointing. I also had to chase for the returns email so I could follow the process.
Review of , following an experience of by HARRIET H.
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The product fully lived up to my expectations. Good price and fast delivery
Review of , following an experience of by MARTIN F.
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Took a gamble on a company that was new to me, but what a service! Firstly the price was brilliant, and to be honest this is was the main reason for buying from here. But I had nothing to worry about. Every step of purchase and delivery I was kept informed with, and was delivered in no time at all, well parcelled and all in order.
Review of , following an experience of by GARY S.
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Received a faulty product. Followed guidance to raise concern and request refund. Issue deflected straight to manufacturer and have had no communication since (coming up to 3 wks) Purchased was made for a pending ski trip. Will not shop with Glisshop again.
Review of , following an experience of by PETER M.
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very easy to deal with and website easy to navigate. Great value too
Review of , following an experience of by MALCOLM H.
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Fast delivery for UK
Review of , following an experience of by SEAN K.
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Items delivered on time and as expected.
Review of , following an experience of by JONATHAN J.
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Good service. Delivery was quick and product as described.
Review of , following an experience of by PAUL W.
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Site easy to use order sent for delivery quickly will use again
Review of , following an experience of by RUSSELL P.
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Bought discounted skis, great skis - they ski fine but had some manufacturing errors, mostly cosmetic but clearly B grade and not the real deal. This was not part of the description
Review of , following an experience of by JAMES P.
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Ski search engine is easy to use and allows you to easily pick the right skis for you. Ski's arrived quickly and already set up to my DIN and boot size.
Review of , following an experience of by LOUIS F.
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GOOD
Review of , following an experience of by JIWON Y.
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The Glisshop have always had a well laid out website, easy to navigate and good prices. Prices include all the charges to UK (which is handy) and their delivery has always been, quick and they always keep you up to date. The last 2 deliveries have been with DPD who are excellent. Would highly recommend this website
Review of , following an experience of by GUY B.
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Boots arrived on the day promised, and as ordered 👍
Review of , following an experience of by PHILIP M.
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Service excellent and prices very reasonable.
Review of , following an experience of by ANDREW W.
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The site, the ordering, the expectations and the product were excellent.
Review of , following an experience of by DAVID H.
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Arrived on time- great
Review of , following an experience of by WILIAM S.
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All as expected. Good value
Review of , following an experience of by MATTHEW B.
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Fantastic prompt service, great prices
Review of , following an experience of by MARGARET C.
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Great service
Review of , following an experience of by BEN G.
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Fine
Review of , following an experience of by GARY J.
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Highly rate this shop. Excellent service and knowledgeable.
Review of , following an experience of by DAN J.
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Good website and delivery was smooth and only took a few days to arrive in the UK
Review of , following an experience of by JAMES R.
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fantastic value but you have to be quick - good deals sell out fast
Review of , following an experience of by CHLOE M.
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Excellent
Review of , following an experience of by ALEX S.
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Excellent service, speedy delivery, very easy to navigate options for skis
Review of , following an experience of by ANDREW K.
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Never received order. Not a UK based company, and items got lost in international post. Response time from customer support was very slow. Had to chase several times. Took too long to get refund.
Review of , following an experience of by PAUL B.
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The customer service was great. I had to call as I was unsure about sizing for ski boots and the member of staff I spoke with was very helpful and friendly.
Review of , following an experience of by JESSIE S.
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Great service
Review of , following an experience of by DIOGO M.
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Great deal on Solomon assassin. Arrived when promised, have used supplier before, always reliable even when had to return.
Review of , following an experience of by WILLAM D.
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I have used Glisshop twice and their prices are very good, I ordered 3 ski helmets and 2 pair of goggles, I’m extremely happy with my purchase, delivery to the UK is super fast, I will definitely use again.
Review of , following an experience of by GARY B.
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straight forward selection and purchase price, timely delivery, excellent allround service
Review of , following an experience of by TIMOTHY J.
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Great products, prompt delivery!
Review of , following an experience of by PONTUS B.
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very fast delivery.
Review of , following an experience of by MATJAZ L.
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Great service, no issues with delivery and products spot on for up coming skiing trip
Review of , following an experience of by PANKAJ P.
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Prompt delivery to the U.K.. VAT and import duty all pre-arranged. Smooth transaction!
Review of , following an experience of by VINCE W.
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Fantastic service, skis and bindings met expectations. Had the bindings fitted with the service offered and they were spot on. Couldn’t wish for better
Review of , following an experience of by PAGE L.
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Great service, fantastic prices
Review of , following an experience of by IAN S.
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Good service. Recommended. Two pairs of skis ordered came separately and although this was a concern the customer service was very good.
Review of , following an experience of by ASHLEY P.
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When looking at sizes for these boots I assumed it was in European, there was no guidance as to the unit so I was left to my own devises. When they arrived my excited was quickly diminished due to the boots being too small. I was extremely confused, so looked on the box to find the size I had opted for stated ‘JP’ meaning Japanese sizing. I was extremely unhappy with this outcome as there was no reference to this when I purchased the boots, awful website and will not be making another purchase via this shop again!
Review of , following an experience of by AMELIA K.
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Excellent advice and help and really quick delivery, brilliant company will be buying from them again.
Review of , following an experience of by LIAM M.
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Beware of this company which masquerades as a UK based company. I purchased a ski helmet for my son for Christmas, which despite measuring his head prior to purchasing, arrived and was too small so had to be returned in it's original package, which was done. I paid £120, and the return refund was £80 - a charge of £40 (40% of cost). It was a lengthy process as it turned out the transaction was actually with a French company. All their email communications were from a 'noreply' email address. If you read all the small print, you can discover the true identity of this Company, but you should be aware before buying that should you need to return a purchase you will face a hefty returns fee, which I consider to be very sharp practice.
Review of , following an experience of by ALEXANDER K. *
*Pseudonymized data at the request of the author
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Returning customer always great service and super happy with my item
Review of , following an experience of by DOROTHY M.
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I placed an order for some gloves more than a month ago - there was an incident and my package was lost (as confirmed by Glisshop), however, they are still delaying refunding me because of some internal investigation - this is not how they should treat customers, withholding refunds or not sending goods to customers while they conduct their internal investigations - I would never ever use them again, just completely out of order - Renato
Review of , following an experience of by RENATO R.
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Excellent customer service.
Review of , following an experience of by DAVID B.
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Fast delivery. Superb support from the technical team in helping me make a decision on the skis for me. Great price.
Review of , following an experience of by MARK P.
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Fast delivery 🚚 and got what I ordered. Thank you 🙌
Review of , following an experience of by ADAM P.
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Missing discs for bindings. Emailed 3 days ago to request missing parts and still no response. Was previously advised discs are attached although pictures clearly show this is not the case
Review of , following an experience of by JACOB M.
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Excellent service with all import duties paid.
Review of , following an experience of by CRAIG M.
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Glisshop never dissapoints.
Review of , following an experience of by ALENKA Š.
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Really impressed, delivered with all taxes paid and no stress.
Review of , following an experience of by RICHARD L.
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Easy site to navigate, good product range, fast delivery. Very happy with my purchase.
Review of , following an experience of by MARK G.
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Fast delivery! Perfect service!
Review of , following an experience of by JAZMINE F.
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Quick delivery. Very happy with the product
Review of , following an experience of by ANNA W.
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Quick and efficient!
Review of , following an experience of by DANAI MARIA T.
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Order Was shipped really fast. I had a problem with wrong binding installation. I needed to do it one more time in local service. I'm not sure if based on shoe size (not correct cm) somebody can install bindings. With this knowleadge I Never order skis with already installed bindings.
Review of , following an experience of by TOMASZ G.
Reviews displayed in chronological order