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Review Summary
Glisshop is praised for excellent service, quick delivery, and great product quality. Customers express satisfaction with ease of ordering and helpful staff.
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A. A.
21 Aug 2024
Verified reviewThe product them selves are amazing but the delivery experience was terrible and I would pay more for the same products elsewhere because of that.
Reply from glisshop.co.uk
Hello, Thank you for your feedback. Your parcel was shipped on 23 July and was delivered to you within a week. However, we do see that there were two failed delivery attempts by the transport company and we apologise for the inconvenience caused. We hope you will consider using our services again in the future. Best regards, The Glisshop Team
Reply from A. A.
I was not given any delivery time or date until they said they had failed to deliver them and when they were the box was basically hanging off them with two big holes in it.
Show exchanges Hide exchanges -
A. A.
21 Aug 2024
Verified reviewBoots arrived earlier than promised and as advertised, can't ask for more.
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A. A.
17 Aug 2024
Verified reviewFast delivery - exactly what we wanted
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A. A.
17 Aug 2024
Verified reviewAs ever Glisshop provides a really good value for money service. The Call Centre staff are all very knowledgeable.
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A. A.
17 Aug 2024
Verified reviewQuick delivery, good products and excellent service 💪
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A. A.
17 Aug 2024
Verified reviewTerrible experience returning an item. Took over one month to sort out and get my money back.
Reply from glisshop.co.uk
Hello, Thank you for your feedback. We apologise for this negative experience. To facilitate the shipping procedure for our British clients and improve our service, we now collaborate with the transport company EVRi and can refund clients once a parcel has been received by the EVRi depot in the UK. We hope you will place an order with us again in the future. Best regards, The Glisshop Team
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A. A.
31 Jul 2024
Verified reviewAbsolutely outstanding service. All questions answered concerning imprort tax and vat. Two pairs of boots ordered and 5days they arrived. First class service won’t be shopping in the UK again as this service was top notch and puts the uk to shame
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A. A.
30 Jul 2024
Verified reviewVery good order and return service. One star less as when I did my return I did not receive any email or paper to proof I returned my items. I was a bit afraid. In the end I received my refund but I was in doubt all the time until a refund confirmation arrived.
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A. A.
27 Jul 2024
Verified reviewExcellent website, easy to navigate and no issues ordering. Delivery was trouble free and communication was ideal. Happy yo recommend this company.
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A. A.
26 Jul 2024
Verified reviewAlways great service and high quality products
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A. A.
21 Jul 2024
Verified reviewOrdered Reach 20L Rooibus (Blue Ice). Order well packaged and rcvd on time great job. Pack is perfect for UL escapades and have bought the matching helmet carrier net to go with. Only note is the side pocket is a bit shallow for water bottles and can eject them as you climb. However pocket is really meant for securing longer kit. Also designed to be used with hydration bladder rather than loose bottles 😁
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A. A.
18 Jul 2024
Verified reviewTop website top prices, reliable and fast enough postage. UK buyer
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A. A.
17 Jul 2024
Verified reviewBought some Merrell boots, spot on, fit perfectly, quick delivery, kept well informed, cheaper than local companies happy customer!
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A. A.
17 Jul 2024
Verified reviewgreat search capabilities and fast delivery
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A. A.
16 Jul 2024
Verified reviewEasy to find the items that I wanted to purchase. Order process on the website was simple to follow. Recommended packages of skis and bindings was a nice feature. Goods were shipped and arrived within a few days.
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A. A.
16 Jul 2024
Verified reviewReally good service V Happy with the experience :- )
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A. A.
16 Jul 2024
Verified reviewExcellent.
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A. A.
16 Jul 2024
Verified reviewExcellent service all round..
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A. A.
16 Jul 2024
Verified reviewHave ordered on a number of occasions and they’ve been great every time.
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A. A.
16 Jul 2024
Verified reviewGreat branded product , good price & service.quick dispatch .
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