Customer reviews for Hola Barcelona

Customer reviews

• 5 / 5

  

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  ok fajn

  Review of 07/11/2023, following an experience of 06/11/2023 by A A. *

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• 5 / 5

  

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  I hope it is worth to use

  Review of 07/11/2023, following an experience of 06/11/2023 by A A. *

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• 5 / 5

  

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  very comfortable

  Review of 06/11/2023, following an experience of 05/11/2023 by A A. *

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• 5 / 5

  

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  easy buying process

  Review of 05/11/2023, following an experience of 04/11/2023 by A A. *

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• 5 / 5

  

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  very easy

  Review of 04/11/2023, following an experience of 03/11/2023 by A A. *

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• 5 / 5

  

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  The process was quick and easy.

  Review of 04/11/2023, following an experience of 03/11/2023 by A A. *

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• 5 / 5

  

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  Rapido e funzionale

  Review of 04/11/2023, following an experience of 03/11/2023 by A A. *

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• 5 / 5

  

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  Good

  Review of 03/11/2023, following an experience of 02/11/2023 by A A. *

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• 5 / 5

  

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  nice discount

  Review of 03/11/2023, following an experience of 01/11/2023 by A A. *

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• 3 / 5

  

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  No 1 day option :(

  Review of 03/11/2023, following an experience of 01/11/2023 by A A. *

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• 5 / 5

  

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  convenient and easy to select and pay

  Review of 03/11/2023, following an experience of 02/11/2023 by A A. *

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• 5 / 5

  

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  Vou deixar um comentário em português: site intuitivo, de fácil perceber, rapidez na compra e foi ótimo. Recomendo

  Review of 01/11/2023, following an experience of 31/10/2023 by A A. *

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• 5 / 5

  

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  easy and clear

  Review of 31/10/2023, following an experience of 30/10/2023 by A A. *

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• 5 / 5

  

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  Simply ad clear, reduction is very positive

  Review of 31/10/2023, following an experience of 30/10/2023 by A A. *

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• 4 / 5

  

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  Easy

  Review of 31/10/2023, following an experience of 29/10/2023 by A A. *

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• 5 / 5

  

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  probably the cheapest way to communication in Barcelona, that awesome

  Review of 31/10/2023, following an experience of 30/10/2023 by A A. *

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• 5 / 5

  

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  very straightforward . .

  Review of 30/10/2023, following an experience of 29/10/2023 by A A. *

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• 5 / 5

  

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  Just great, simple and easy. Nice price

  Review of 30/10/2023, following an experience of 29/10/2023 by A A. *

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• 5 / 5

  

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  1***

  Review of 29/10/2023, following an experience of 28/10/2023 by A A. *

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• 5 / 5

  

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  Ok.Thanks!

  Review of 28/10/2023, following an experience of 27/10/2023 by A A. *

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• 5 / 5

  

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  Great tool for simplfying travel.

  Review of 27/10/2023, following an experience of 26/10/2023 by A A. *

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• 5 / 5

  

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  it's simple to buy tickets on the site

  Review of 27/10/2023, following an experience of 26/10/2023 by A A. *

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• 5 / 5

  

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  It was easy to purchase, information are clear

  Review of 26/10/2023, following an experience of 25/10/2023 by A A. *

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• 5 / 5

  

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  fine

  Review of 26/10/2023, following an experience of 25/10/2023 by A A. *

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• 5 / 5

  

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  Great

  Review of 26/10/2023, following an experience of 25/10/2023 by A A. *

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• 5 / 5

  

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  cool

  Review of 25/10/2023, following an experience of 24/10/2023 by A A. *

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• 5 / 5

  

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  Only as Far as purchasing the card, easy and fast. I chose to pay in EUR where my CC charged me less than the site was going to charge me in GBP.

  Review of 25/10/2023, following an experience of 24/10/2023 by A A. *

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• 3 / 5

  

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  TWO SUGGESTIONS: 1. Indicate that you do not accept American Express. I tried using it and was denied. 2. indicate that credit card info must be keyed in and not blocked and copied, which did not work.

  Review of 25/10/2023, following an experience of 24/10/2023 by A A. *

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• 5 / 5

  

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  everything is ok

  Review of 24/10/2023, following an experience of 23/10/2023 by A A. *

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• 5 / 5

  

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  Very good, great service. I would recommend.

  Review of 24/10/2023, following an experience of 23/10/2023 by A A. *

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• 5 / 5

  

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  everything is ok

  Review of 24/10/2023, following an experience of 23/10/2023 by A A. *

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• 5 / 5

  

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  Hat gut funktioniert

  Review of 23/10/2023, following an experience of 22/10/2023 by A A. *

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• 5 / 5

  

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  super!

  Review of 23/10/2023, following an experience of 22/10/2023 by A A. *

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• 5 / 5

  

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  It was a simple and fast process, almost like clicking a button and getting the ticket !

  Review of 22/10/2023, following an experience of 21/10/2023 by A A. *

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• 5 / 5

  

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  Sin problemas!

  Review of 22/10/2023, following an experience of 21/10/2023 by A A. *

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• 3 / 5

  

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  worked well

  Review of 22/10/2023, following an experience of 21/10/2023 by A A. *

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• 5 / 5

  

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  convenioun

  Review of 21/10/2023, following an experience of 20/10/2023 by A A. *

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• 5 / 5

  

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  Site was easy to use, clear instructions

  Review of 21/10/2023, following an experience of 20/10/2023 by A A. *

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• 5 / 5

  

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  Easy, quick, done! :)

  Review of 20/10/2023, following an experience of 19/10/2023 by A A. *

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• 5 / 5

  

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  Smooth and easy

  Review of 20/10/2023, following an experience of 19/10/2023 by A A. *

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• 4 / 5

  

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  Quick and easy!

  Review of 13/10/2022, following an experience of 12/10/2022 by A A. *

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• 5 / 5

  

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  very easy transaction. Due to a mistake I had to interfere with the customer service. Issue was solved within 1 business day, very fast and professional - thank you

  Review of 11/10/2022, following an experience of 10/10/2022 by A A. *

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• 5 / 5

  

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  nice

  Review of 11/10/2022, following an experience of 10/10/2022 by A A. *

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• 5 / 5

  

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  easy usage, good customer experience :-)

  Review of 10/10/2022, following an experience of 09/10/2022 by A A. *

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• 5 / 5

  

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  good experience to purchase

  Review of 08/10/2022, following an experience of 07/10/2022 by A A. *

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• 5 / 5

  

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  GOOD

  Review of 07/10/2022, following an experience of 06/10/2022 by A A. *

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• 5 / 5

  

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  Einfacher Einkauf.

  Review of 06/10/2022, following an experience of 05/10/2022 by A A. *

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• 5 / 5

  

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  very easy and fast

  Review of 05/10/2022, following an experience of 04/10/2022 by A A. *

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• 5 / 5

  

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  Great experience

  Review of 05/10/2022, following an experience of 04/10/2022 by A A. *

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• 5 / 5

  

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  Simple & easy to buy online. Get discounted price.

  Review of 05/10/2022, following an experience of 04/10/2022 by A A. *

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• 5 / 5

  

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  It is very easy and uncomplicated to order. I think it's great. Very customer friendly

  Review of 05/10/2022, following an experience of 04/10/2022 by A A. *

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• 4 / 5

  

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  Hola

  Review of 04/10/2022, following an experience of 03/10/2022 by A A. *

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• 4 / 5

  

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  Perfect for short trip to Barcelona

  Review of 03/10/2022, following an experience of 25/09/2022 by A A. *

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• 5 / 5

  

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  Shopping online is very speedy.

  Review of 03/10/2022, following an experience of 26/09/2022 by A A. *

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• 2 / 5

  

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  Difficile de prendre 1 billet

  Review of 03/10/2022, following an experience of 27/09/2022 by A A. *

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  Answer by holabarcelona.com

  

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  We are sorry to hear that your experience with us was not positive. We care a lot about the satisfaction of our customers, so we will take action and do our best to solve the problem you mention and improve our service. Please fill out this form with more details of the issue so that we can address it properly: https://www.tmb.cat/es/atencion-al-cliente/gestiones/quejas-reclamaciones-sugerencias Thank you again for your feedback and we look forward to providing you with better service in the near future. Best regards.

• 4 / 5

  

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  good

  Review of 03/10/2022, following an experience of 27/09/2022 by A A. *

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• 5 / 5

  

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  Great deal and clear instructions!

  Review of 03/10/2022, following an experience of 29/09/2022 by A A. *

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• 3 / 5

  

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  thank you

  Review of 03/10/2022, following an experience of 29/09/2022 by A A. *

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• 5 / 5

  

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  Easy and convenient

  Review of 03/10/2022, following an experience of 26/09/2022 by A A. *

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• 3 / 5

  

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  Not clear

  Review of 03/10/2022, following an experience of 30/09/2022 by A A. *

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• 4 / 5

  

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  nice

  Review of 03/10/2022, following an experience of 30/09/2022 by A A. *

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• 5 / 5

  

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  Good

  Review of 03/10/2022, following an experience of 01/10/2022 by A A. *

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• 5 / 5

  

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  Easy as 123..

  Review of 03/10/2022, following an experience of 28/09/2022 by A A. *

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• 5 / 5

  

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  Easy to navigate website.

  Review of 03/10/2022, following an experience of 26/09/2022 by A A. *

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• 5 / 5

  

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  ...

  Review of 03/10/2022, following an experience of 25/09/2022 by A A. *

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• 5 / 5

  

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  Good

  Review of 03/10/2022, following an experience of 02/10/2022 by A A. *

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• 5 / 5

  

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  It leaves me Ahw!..so easy.

  Review of 01/10/2022, following an experience of 23/09/2022 by A A. *

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• 5 / 5

  

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  Easy and quick

  Review of 01/10/2022, following an experience of 24/09/2022 by A A. *

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• 5 / 5

  

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  perfect website

  Review of 01/10/2022, following an experience of 25/09/2022 by A A. *

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• 5 / 5

  

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  Nice, clear and understanble interface easy to use.

  Review of 30/09/2022, following an experience of 23/09/2022 by A A. *

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• 3 / 5

  

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  only a limited amount of payment options, PayPal not accepted for instance. Also the documentation on the Hola Barcelona Card mentions that only the RETURN to El Prat airport from the city is included but on the homepage is stated that you are taken care of from touch down (which means that the inbound trip from El Prat to Barcelona is included). Seems kind of tricky and does not give a reliable feeling when booking.

  Review of 30/09/2022, following an experience of 22/09/2022 by A A. *

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• 5 / 5

  

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  Very easy and friendly

  Review of 30/09/2022, following an experience of 22/09/2022 by A A. *

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• 5 / 5

  

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  Clear and simple!

  Review of 30/09/2022, following an experience of 22/09/2022 by A A. *

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• 5 / 5

  

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  5 stars says it all

  Review of 22/09/2022, following an experience of 21/09/2022 by A A. *

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• 5 / 5

  

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  obrigado

  Review of 22/09/2022, following an experience of 21/09/2022 by A A. *

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• 5 / 5

  

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  Very simple process of purchasing and very clear explanation of the product(s)

  Review of 22/09/2022, following an experience of 21/09/2022 by A A. *

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• 5 / 5

  

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  It was extremely easy and professional, I did not even have to ask for a business invoice, as such a suggestion was already made. Fantastic!

  Review of 21/09/2022, following an experience of 20/09/2022 by A A. *

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• 5 / 5

  

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  Excellent tourism product for newbies to Barcelona.The price is cheap for what you get to experience.

  Review of 19/09/2022, following an experience of 18/09/2022 by A A. *

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• 5 / 5

  

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  Good

  Review of 18/09/2022, following an experience of 27/08/2022 by A A. *

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• 5 / 5

  

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  fast and easy

  Review of 17/09/2022, following an experience of 16/09/2022 by A A. *

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• 5 / 5

  

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  Quick and easy!

  Review of 15/09/2022, following an experience of 13/09/2022 by A A. *

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• 5 / 5

  

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  nice

  Review of 13/09/2022, following an experience of 12/09/2022 by A A. *

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• 5 / 5

  

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  нице

  Review of 13/09/2022, following an experience of 12/09/2022 by A A. *

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• 5 / 5

  

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  Was very easy

  Review of 13/09/2022, following an experience of 12/09/2022 by A A. *

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• 5 / 5

  

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  An easy-to-use and understandable system.

  Review of 13/09/2022, following an experience of 12/09/2022 by A A. *

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• 5 / 5

  

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  easy to use and quick

  Review of 12/09/2022, following an experience of 11/09/2022 by A A. *

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• 5 / 5

  

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  Easy to use website and fast transaction

  Review of 12/09/2022, following an experience of 11/09/2022 by A A. *

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• 5 / 5

  

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  Different tickets and prices clearly marked. Easy to find out how I can pick up the travel card.

  Review of 12/09/2022, following an experience of 09/09/2022 by A A. *

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• 5 / 5

  

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  This is a very convenient way to purchase the hola barcelona card

  Review of 12/09/2022, following an experience of 11/09/2022 by A A. *

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• 5 / 5

  

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  very good

  Review of 11/09/2022, following an experience of 10/09/2022 by A A. *

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• 4 / 5

  

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  yes

  Review of 11/09/2022, following an experience of 10/09/2022 by A A. *

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• 5 / 5

  

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  super

  Review of 11/09/2022, following an experience of 11/09/2022 by A A. *

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• 5 / 5

  

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  Purchase of holabarcelona card is easy process , hope use will be also easy.

  Review of 10/09/2022, following an experience of 09/09/2022 by A A. *

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• 5 / 5

  

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  Everything worked perfectly...

  Review of 10/09/2022, following an experience of 09/09/2022 by A A. *

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• 5 / 5

  

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  perfect

  Review of 09/09/2022, following an experience of 08/09/2022 by A A. *

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• 5 / 5

  

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  easy and quick

  Review of 09/09/2022, following an experience of 08/09/2022 by A A. *

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• 5 / 5

  

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  Excellent!

  Review of 09/09/2022, following an experience of 08/09/2022 by A A. *

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• 4 / 5

  

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  my ticket purchase went through, but I had to try many times as it showed error about cookies and it was frustrating.

  Review of 09/09/2022, following an experience of 08/09/2022 by A A. *

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• 5 / 5

  

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  I love Barcelona. Visca Barça!

  Review of 08/09/2022, following an experience of 07/09/2022 by A A. *

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• 5 / 5

  

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  Easy

  Review of 08/09/2022, following an experience of 05/09/2022 by A A. *

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