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A. A.
18 Jul 2021
Verified reviewDelivery came faster than I had expected. I was impressed by how carefully everything was packed.
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A. A.
18 Jul 2021
Verified reviewOrdered way over a month ago still have'nt seen the items ordered beinging to wonder if the company even exists
Reply from ideal-practical.co.uk
Dear Madam, Thank you for your feedback. This is very useful to us. Your order has been dispatched on 07/07/2021 and soon will be delivered. Your Ideal Practical Customer Service Team
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A. A.
18 Jun 2021
Verified review2 items were broken but were replaced
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A. A.
18 Jun 2021
Verified reviewfound to be good value
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A. A.
6 Jun 2021
Verified reviewExcellent little chair ,nice and comfy and the dog can't chew the metal legs ,it's a win win .
Reply from ideal-practical.co.uk
Dear Customer, Thank you very much for your kind feedback ! We are delighted to hear that the order was up to your satisfaction. Looking forward having you back at Ideal Practical.
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A. A.
1 Jun 2021
Verified reviewMost dissatisfied
Reply from ideal-practical.co.uk
Dear Sir/Madam, Thank you for your feedback We are sorry to hear about this experience and your feedback is much appreciated.
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A. A.
18 May 2021
Verified reviewDelivery is better now. I am satisfied with my order.
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A. A.
18 May 2021
Verified reviewitems arrived on time
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A. A.
18 May 2021
Verified reviewThere was a problem with my order. I had ordered two sofa covers and only one was delivered. I reported this and it was dealt with courteously. The second cover arrived shortly after
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A. A.
18 May 2021
Verified reviewGood service, not used web-site
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A. A.
18 May 2021
Verified reviewDon't use this company.
Reply from ideal-practical.co.uk
Dear customer we are really sad to read this and would like to understand if anything went wrong as we can see your order was sent and delivered within normal time frame. Best regards Customer service team.
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A. A.
7 May 2021
Verified reviewThe website confirmation page clearly stated in two different places that delivery would be within 10 days and would be free. They subsequently charged me £6.99 for delivery and over a month later I still have not received all the items. Customer Services were useless and after a series of unhelpful emails, having been referred to "a senior colleague" they wrote, (and I quote) "the additional £6.99 charged is for 'preparation and processing of the order. Moreover, the word 'FREE' refers to the choice of delivery method which you are not charged for." There was no choice of delivery method! No excuses were given for the delay in the delivery that I felt I was wrongly charged for.
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A. A.
7 May 2021
Verified reviewI cannot comment on any of the items I ordered as -to-date I have not received them.It is now 7 weeks since I placed my order and all I keep getting is an email stating it is being processed, this processing has been going on now for around four weeks. I'll give it another week and if I don;t receive my goods then I will canvel and sorry will not use them again
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A. A.
7 May 2021
Verified reviewI WAS VERY SATISFIED WITH MY ORDER I LOVE THE TOUCH LAMP AS IT IS IDEAL BEING DIFFERENT GLOWS ,THE PILL CUTTER I LOVE AS I CANT SWOLLOW BIG PILLS ,AND THE FREE GIFT I GAVE TO MY GRANDSON HE LOVES IT
Reply from ideal-practical.co.uk
Dear Customer, We are happy to hear you are satisfied with your order and hope you place another order with us soon.
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A. A.
30 Apr 2021
Verified reviewthe site is quite easy to navigate.The delivery was good and as expected as soon as the out of stock item was sorted.
Reply from ideal-practical.co.uk
Dear customer, We are happy to hear you received your order on time and you are pleased with the service you received. We look forward to you placing a new order with us soon.
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A. A.
30 Apr 2021
Verified reviewDelivery was specified as 10 days. It actually took 27 days
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A. A.
30 Apr 2021
Verified reviewTakes a few weeks to come but always good products
Reply from ideal-practical.co.uk
Dear Customer, We are pleased to hear you are always satisfied with our products. We look forward to many more orders placed by you. Kind regards, Your Ideal Practical Team
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A. A.
30 Apr 2021
Verified reviewI enjoy buying from ideal-practical
Reply from ideal-practical.co.uk
Dear Customer, We are glad to hear that you enjoy buying from Ideal Practical this feedback is greatly valued and we appreciate the time taken to leave this kind review. We at Ideal Practical look forward to processing future orders for you.
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A. A.
30 Mar 2021
Verified reviewvery happy with most of the products ordered over the years.
Reply from ideal-practical.co.uk
Dear customer, We're happy to hear that you're satisfied with our products and service and that you've been a customer with us for many years. We're looking forward to your next order with us. Happy Easter from the Ideal Practical Team
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A. A.
23 Mar 2021
Verified reviewit always takes so long for an order to come which can be quite annoying if it is something you want fairly quickly
Reply from ideal-practical.co.uk
Thank you for your review. We try our best to keep delivery times as short as possible. Please do not hesitate to contact our customer services should you have any further queries that need resolving. Ideal Practical.
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