Customer reviews for idealwine.com

Customer reviews

• 5 / 5 1

  

  Edit Flag

  Easy to buy wines. Settlement and delivery runs smoothly

  Review of 15/02/2020, following an experience of 29/01/2020 by MEGAN W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  good!!!!

  Review of 15/02/2020, following an experience of 25/01/2020 by SELINA S. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

  Edit Flag

  for the second time you have lost one wine that I won on your auction. It seems somewhat odd that wine won on auction at a low and good price suddenly excise to exist...

  Review of 15/02/2020, following an experience of 09/01/2020 by ETHAN B. *

  *Pseudonymized data at the request of the author

  Answer by idealwine.com

  

  Flag

  Dear Sir, We are truly sorry about this incovenience. Our partner warehouse stores more than 2 millions of bottles. Unfortunately, sometimes, bottles are broken or lost. We do not have any interest to sold a wine and then, on purpose, tell to the buyer that the bottle has been lost to keep it. We remain at your disposal. Best Regards, The iDeawine Team

• 5 / 5 1

  

  Edit Flag

  By far the best place to buy interesting wines. Organization of delivery at the highest level!

  Review of 05/02/2020, following an experience of 02/01/2020 by ZACH W. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

  Edit Flag

  no problems to report

  Review of 05/02/2020, following an experience of 06/01/2020 by MANDY H. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

  Edit Flag

  Your Logistics Provider is lacking customer orientation and quality. The parcel was sent directly to the pickup shop on Monday. Aleady Saturday the parcel was sent back. Due to absence during the week I was not able to pick up. Best regards Andreas

  Review of 29/01/2020, following an experience of 02/01/2020 by EVA M. *

  *Pseudonymized data at the request of the author

  Answer by idealwine.com

  

  Flag

  Dear Sir, Thank you for your review. We are truly sorry about the bad experience you had with your delivery. The parcel should be back to our warehouse this week. Our customer service opened an investigation with Colissimo to know what's happened with your parcel. We will inform you when the parcel will be back. Do not hesitate to contact our customer service : info@idealwine.com Best Regards, iDealwine Team

• 5 / 5 1

  

  Edit Flag

  everything perfect!

  Review of 15/01/2020, following an experience of 27/12/2019 by LOUIS M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Perfect

  Review of 14/01/2020, following an experience of 30/12/2019 by JOSEPH R. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  very professional platform, reacts quickly and reliably to reported problems

  Review of 13/01/2020, following an experience of 27/12/2019 by KEN C. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  great quality! super service

  Review of 13/01/2020, following an experience of 27/12/2019 by SUZANNE H. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Again: fast shipment, good packaging.

  Review of 12/01/2020, following an experience of 12/12/2019 by MARIA M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Everything was perfect

  Review of 04/01/2020, following an experience of 20/12/2019 by LAYLA J. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Excellent

  Review of 03/01/2020, following an experience of 19/12/2019 by MAISIE R. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Ordered and delivered from France within a week so that's pretty good. The package arrived on time and in good condition, though the polystyrene case was damaged, I'm glad the packaging is robust and well tested.

  Review of 02/01/2020, following an experience of 09/12/2019 by DANIEL B. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Excellent service as always. The wines arrived just in time.

  Review of 02/01/2020, following an experience of 01/12/2019 by LEE W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  good service

  Review of 31/12/2019, following an experience of 18/12/2019 by SALLY R. *

  *Pseudonymized data at the request of the author

• 3 / 5 1

  

  Edit Flag

  Excellent wine collection, but errors in the billing system, user-unfriendly website.

  Review of 31/12/2019, following an experience of 18/12/2019 by DARREN T. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  thank u

  Review of 27/12/2019, following an experience of 15/12/2019 by RAY T. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  thank you

  Review of 23/12/2019, following an experience of 06/12/2019 by FLORENCE R. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  thank u

  Review of 23/12/2019, following an experience of 11/12/2019 by BENJAMIN J. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  thank u

  Review of 23/12/2019, following an experience of 10/12/2019 by MILLIE K. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  very good

  Review of 22/12/2019, following an experience of 22/11/2019 by SEBASTIAN R. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

  Edit Flag

  Well, we need to improve the quality of the packaging

  Review of 22/12/2019, following an experience of 06/12/2019 by TYLER A. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Perfect Delivery

  Review of 20/12/2019, following an experience of 04/12/2019 by ISOBEL R. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Always perfect

  Review of 20/12/2019, following an experience of 04/12/2019 by AMY A. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Arrived on time and very well packaged

  Review of 19/12/2019, following an experience of 24/11/2019 by RUBY K. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Perfect Organisation

  Review of 17/12/2019, following an experience of 02/12/2019 by FAYE G. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Thank you Excellent

  Review of 15/12/2019, following an experience of 02/12/2019 by ALAN P. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Super easy to buy a wide spectrum of quality wines with efficient and from my experience safe and fast delivery.

  Review of 15/12/2019, following an experience of 29/11/2019 by ARTHUR Y. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Always perfect delivery

  Review of 07/12/2019, following an experience of 20/11/2019 by ADRIAN T. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Thank you always

  Review of 07/12/2019, following an experience of 21/11/2019 by KIRSTY R. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Excellent service. Quick delivery and well packed.

  Review of 06/12/2019, following an experience of 22/11/2019 by JULIA M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Best products and delivery!

  Review of 26/11/2019, following an experience of 08/11/2019 by LILY S. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

  Edit Flag

  Very good job and nice communication.

  Review of 25/11/2019, following an experience of 25/10/2019 by FAYE H. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  It just works!

  Review of 25/11/2019, following an experience of 28/10/2019 by YVETTE K. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Thank you very much! Very easy to order and pay and good option to collect in office. I’m from other country and that’s really great opportunity;)

  Review of 25/11/2019, following an experience of 11/10/2019 by JAYDEN C. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Very quick delivery, well-designed web-site, reasonable fixed prices and good packaging for the wine.

  Review of 19/11/2019, following an experience of 20/10/2019 by TARA H. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Great website, great products - recommended.

  Review of 18/11/2019, following an experience of 21/10/2019 by EVELYN T. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Great selection, positive experience with bottles bought at auction, bottles well packaged for delivery

  Review of 18/11/2019, following an experience of 02/11/2019 by STEVE J. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Always You send me wines quickly. I am greatful to you

  Review of 18/11/2019, following an experience of 19/10/2019 by MATTHEW J. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Very happy buyer! Mike

  Review of 17/11/2019, following an experience of 31/10/2019 by CHRISTOPHER S. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Perfect as always!

  Review of 17/11/2019, following an experience of 03/11/2019 by HENRY R. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Merci pour votre excellence!

  Review of 15/11/2019, following an experience of 31/10/2019 by FRANCESCA O. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Great and fast service, wines very well packed!

  Review of 12/11/2019, following an experience of 24/10/2019 by GRACE M. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

  Edit Flag

  When I click on my ordered, who is confirmed, i get a message no order. I can't pay. You don't answer the phone and don't respond on my mail.

  Review of 05/11/2019, following an experience of 17/10/2019 by DENNIS W. *

  *Pseudonymized data at the request of the author

  Answer by idealwine.com

  

  Flag

  Dear Sir, Thank you for your message. We inform you that our customer service was closed on Friday 1st of November due to public holiday. Further to your conversation over the phone yesterday with our customer service, your account is now unblocked and the problem is solved. Your order will be shipped as soon as possible. We remain at your disposal for any further information. Best regards The iDealwine team

• 5 / 5 1

  

  Edit Flag

  Good description, easy payment, rapid delivery

  Review of 04/11/2019, following an experience of 23/10/2019 by ELIZABETH G. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

  Edit Flag

  Everything was good but after the payment for 3-4 days it was absolutely unclear whether or not my order will be shipped or not.... and when will it be shipped. The mail received said : “u have to organize your delivery within 30 days otherswise we charge u storage fees....”

  Review of 03/11/2019, following an experience of 21/10/2019 by LUCAS Y. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Superb as always

  Review of 30/10/2019, following an experience of 02/10/2019 by JOSHUA W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Celere ed efficiente

  Review of 26/10/2019, following an experience of 10/10/2019 by GRANT C. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Everything perfect. To be recommended.

  Review of 26/10/2019, following an experience of 11/10/2019 by GEORGIA C. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  quick shipment, great wines

  Review of 25/10/2019, following an experience of 09/10/2019 by ALFIE J. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Very nice service. Fast and efficient delivery, and very important: bottles were cold upon arrival.

  Review of 21/10/2019, following an experience of 21/09/2019 by ISABELLE T. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Great website, keen prices and prompt delivery. All very satisfactory.

  Review of 15/10/2019, following an experience of 29/09/2019 by LINDA H. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  great all round service many thanks

  Review of 14/10/2019, following an experience of 12/09/2019 by JONATHAN S. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  What I ordered arrived when expected, was easy to track and came carefully prepared and protected. Completely satisfied.

  Review of 14/10/2019, following an experience of 25/09/2019 by COLIN M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Excellent service, good communications & the wine is extremely well packaged. Fisrt class, many thanks

  Review of 13/10/2019, following an experience of 30/09/2019 by DAN M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Really good service

  Review of 07/10/2019, following an experience of 02/09/2019 by DONNA H. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Great stock of interesting and reasonably priced wines. Good handling and sipment of wines.

  Review of 06/10/2019, following an experience of 20/09/2019 by KELLY C. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Perfect as always. I am returning customer, who bought 100+ bottles.

  Review of 04/10/2019, following an experience of 16/09/2019 by TIM L. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  The order Worked as agreeded. It is fantástic

  Review of 01/10/2019, following an experience of 16/09/2019 by LOUIS M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Everything correct and speedy shipment.

  Review of 30/09/2019, following an experience of 13/09/2019 by ADELE B. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

  Edit Flag

  Excellent wines, but can dispatch the wines faster after my payment.

  Review of 29/09/2019, following an experience of 11/09/2019 by JORDAN R. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Fast and reliable - will shop again!

  Review of 27/09/2019, following an experience of 07/09/2019 by JOE M. *

  *Pseudonymized data at the request of the author

• 2 / 5 1

  

  Edit Flag

  Transaction, logistics and quality of packaging was good - I was very satisfied until I opened the first bottle and it turned out that there was sth terribly wrong with the bottles I purchased. Tried to contact idealwine via all available email adresses to discuss the matter but no reaction at all for several days now. Very disappointed and, as of today, would not order again. This was an expensive mistake.

  Review of 24/09/2019, following an experience of 14/08/2019 by MAX S. *

  *Pseudonymized data at the request of the author

  Answer by idealwine.com

  

  Flag

  Dear Sir, Thank you for your comment. We are truly sorry that you had a bad experience with your first purchase. Unfortunately, as specified our General terms of services, tasting characteristics for purchased wines throught iDealwine's services cannot be guaranteed by iDealwine. http://www.idealwine.com/fr/corporate/conditions_generales.jsp#12 When we accept a bottle for sale on our platform, we check the origin of the bottle. Then we appraise it visually (label, level, capsule, glass) to guarantee the authenticity. Then we proceed to a verification of the cork (by pressure) to check the conditions of conservation. This lot comes from a seller with whom we work since 2017. Our expert team collected the wines in his cellar. We never had any issue with this seller. The wines were stored at optimal conditions in a natural cellar. As our customer service proposed to you : We can not refund the total amount of this bottle, but we propose a refund or a credit note of 30€. If you don’t want to keep the 4 other bottles, we propose you to send you a prepaid box to your address. When you get it, you’ll have to put the bottles in the parcel and send it back to the post office. Once we get them, we’ll refund you the wines. We apologize again for the inconvenience caused. We remain at your disposal for any further information. Best regards The iDealwine Team.

• 5 / 5 1

  

  Edit Flag

  Perfect transaction and fast delivery!

  Review of 21/09/2019, following an experience of 13/08/2019 by JUSTINE E. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

  Edit Flag

  I had a problem with the carrier of my order: La Poste/Colissimo (France to Portugal) They tried to deliver it once, but there were nobody home at that time. Since, they left no note or notification. I tried to call the carrier several times,but they said the could not see where the package was and asked me to call they Portuguese subsidiary -the number provided did not answer a single time. After several calls and trouble, I was able to get an information that it was with DPD in Portugal, and got a tracking number. It is important to state that in meantime,no support was provided by iDealWine, who was aware of the trouble. In DPD website it was stated that the package was being returned to sender. I triedto contact iDealWine on the matter again,and they said they would conduct an investigation with La Poste. No answer after that. It is summer in Europe and the wine is from 2002. You may imagine the outcome of several weeks stored in god knows where. I wish they have a more professional answer and helped solve this problem.

  Review of 19/09/2019, following an experience of 17/08/2019 by REECE H. *

  *Pseudonymized data at the request of the author

  Answer by idealwine.com

  

  Flag

  Dear Sir, Thank you for your comment. We are truly sorry that the shipment of your order did not go as planned. An investigation was opened the day you contacted the customer service about the issue of delivery. However, it takes few days to receive information from the french post as they need to contact their provider. We assure you that we would have contacted you before if we had had more information. Your order is currently returning to our warehouse. The customer service is getting in touch with you to resolve the issue. In compensation, we also offer you a voucher of €10 you’ll find it on your account at the payment stage, step n°3. We apologize again for the inconvenience caused. Best regards

  Answer by Reece H

  

  Flag

  Dear all, Please proceed with the refund. The voucher is not necessary, but appreciated. Thank you.

  Show exchanges Hide exchanges
• 5 / 5 1

  

  Edit Flag

  Very good seller. Very precise information. Superb shipping.

  Review of 16/09/2019, following an experience of 29/08/2019 by CONNOR J. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Really good site and excellent with delivery

  Review of 16/09/2019, following an experience of 15/08/2019 by LEAH H. *

  *Pseudonymized data at the request of the author

• 2 / 5 1

  

  Edit Flag

  The delivery (logistics) with DPD was an absolutelly catastrophy at all. Never ever again shall be done with DPD. No help, no support at all to find a solution to get the package on a way that I could pick it up. Sorry never ever on that way again !

  Review of 12/09/2019, following an experience of 20/08/2019 by EVA G. *

  *Pseudonymized data at the request of the author

  Answer by idealwine.com

  

  Flag

  Dear Sir, Thank you for your review. We are truly sorry to hear that. Unfortunately, we cannot control Colissimo partner neither the delivery man. We suggest you to select Chronopost next time. You will find a credit note on you account for the shipping fees. Rest assured hat your satisfaction is our priority. Best Regards, iDealwine Team

  Answer by Eva G

  

  Flag

  Dear IDealwine Team. I do not know how to choose Chronopost for a future case. Best regards. Ernesto Calvo

  Show exchanges Hide exchanges
• 5 / 5 1

  

  Edit Flag

  just perfect.

  Review of 01/09/2019, following an experience of 14/08/2019 by LOGAN M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  excellent service

  Review of 25/08/2019, following an experience of 13/08/2019 by BETH E. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Everything correct and speedy shipment.

  Review of 19/08/2019, following an experience of 07/08/2019 by IMOGEN H. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Perfect. To be recommended.

  Review of 17/08/2019, following an experience of 05/08/2019 by FRED W. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

  Edit Flag

  very good but some wines ara very expensive for quality.

  Review of 15/08/2019, following an experience of 16/07/2019 by BEN D. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

  Edit Flag

  My wine order has not been received! I have not been notified as to when it will arrive or what has been the problem.

  Review of 09/08/2019, following an experience of 19/07/2019 by DEAN W. *

  *Pseudonymized data at the request of the author

  Answer by idealwine.com

  

  Flag

  Dear Sir, We are truly sorry about this inconvenience. Your parcel is returning to our warehouse for an unknown reason. All the customs documents were attached. We chased up Chronopost to have more details but so far we didn't get information. Our Customer Service sent you an email an email to informe you last Monday 5th of August. Rest assured that your satisfaction is our priority. Best Regards, iDealwine Team

• 5 / 5 1

  

  Edit Flag

  Everything worked perfectly.

  Review of 09/08/2019, following an experience of 26/07/2019 by DOMINIC A. *

  *Pseudonymized data at the request of the author

• 2 / 5 1

  

  Edit Flag

  Sometimes wine shipments are delayed, or there is a vintage error in the exhibited wine.

  Review of 30/07/2019, following an experience of 08/07/2019 by MIKE P. *

  *Pseudonymized data at the request of the author

• 3 / 5 1

  

  Edit Flag

  Delivery from France was interrupted but the cost was high

  Review of 13/07/2019, following an experience of 27/06/2019 by CALLUM A. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

  Edit Flag

  I received the blown glass. I wrote 10 times the problem and so I did not get any help

  Review of 09/07/2019, following an experience of 05/06/2019 by COURTNEY R. *

  *Pseudonymized data at the request of the author

  Answer by idealwine.com

  

  Flag

  Dear Sir, Thank you for your comment. We apologize for the bad experience you had with this purchase. As per our conversation by email, we propose you two solutions : - a refund or credit note of €68 instead of €34 - if you do not want the lot anymore, we can send to you a prepared-box. Once you have it, you will have to put the bottle in the box and send it back to us in the post. After receiving the item, we will refund the order. We truly apologize for the inconvenience caused. Rest assured that your satisfaction is our priority. We remain at your disposal for any further information. Best regards The IDealwine team

• 5 / 5 1

  

  Edit Flag

  Very good, prompt delivery in optimal conditions.

  Review of 24/06/2019, following an experience of 07/06/2019 by THEO M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  tutto perfetto.

  Review of 18/06/2019, following an experience of 03/06/2019 by BRADLEY F. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Everything worked as I expected it to.

  Review of 15/06/2019, following an experience of 29/05/2019 by VICKY H. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  excellent

  Review of 12/06/2019, following an experience of 26/04/2019 by JAYDEN F. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Easy to use website; efficient settlement & delivery (to UK)

  Review of 27/05/2019, following an experience of 09/05/2019 by CHRISTIAN K. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Very good auction and good customer service. Will be buying again!

  Review of 27/05/2019, following an experience of 09/05/2019 by JULIE R. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

  Edit Flag

  Very expensive wines were placed at the frontdoor of my patents without any contact to them

  Review of 24/05/2019, following an experience of 08/05/2019 by STEPHANIE W. *

  *Pseudonymized data at the request of the author

  Answer by idealwine.com

  

  Flag

  Dear Sir, We are truly sorry to hear that your parcels have been placed at the front door without any contact to them. As you selected the express shipment, the deliveryman was probably in the hurry. But, he was supposed to ask for a signature to be able to give you the parcels. That is what is written in our contract with Chronopost. Did you notice something wrong on the box? Should you have any other inquiry, please do not hesitate to contact our customer service. iDealwine Team,

  Answer by Stephanie W

  

  Flag

  Are the wines insured? Nothing was wrong but if your courier places wines worth eur 15.000 without signature I am pretty worried

  Show exchanges Hide exchanges
• 5 / 5 1

  

  Edit Flag

  Fast and easy! Great service!

  Review of 24/05/2019, following an experience of 08/05/2019 by STEVE J. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Everything is very useful and easy! Just with search filters very uncomfortable to start with new selection each time when choosing more than one criterion. Please make easier this option!

  Review of 21/05/2019, following an experience of 05/05/2019 by LEXI W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  excellent service, great value!!!

  Review of 21/05/2019, following an experience of 25/04/2019 by SAMUEL H. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  perfect. anytime.

  Review of 21/05/2019, following an experience of 19/04/2019 by SALLY C. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  I’m from Portugal and all the wines i buy were in perfect conditions. Fast delivery attending to thw distance.

  Review of 21/05/2019, following an experience of 07/05/2019 by KIERAN C. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Perfect!

  Review of 20/05/2019, following an experience of 02/05/2019 by ROWENA K. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Excellent, highly recommended!

  Review of 18/05/2019, following an experience of 30/04/2019 by CHLOE P. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  muito bom

  Review of 17/05/2019, following an experience of 30/04/2019 by EDEN C. *

  *Pseudonymized data at the request of the author

Reviews displayed in chronological order