Customer reviews
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I had a really good discussion with the customer service advisor who knew the products well over years and owned and used them herself. I wish I knew her name to credit her here but her advice was very instructive and guided me to the perfect product. This kind of personal experience goes a very long way with me when purchasing something of this cost.
Review of , following an experience of by ASHLEY C. *
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The website was easy to function around and find the information that you need which was all available to view
Review of , following an experience of by LEANNE B. *
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easy and simple
Review of , following an experience of by OLIVIA E. *
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Easy ordering. Speedy shipping. 5*
Review of , following an experience of by HARVEY J. *
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Ordered this on line & found the web site very easy to navigate, in fact did the whole thing whilst having a cup of coffee
Review of , following an experience of by AMELIA R. *
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Simple to use
Review of , following an experience of by GRACE G. *
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Great experience. Delivered very quickly
Review of , following an experience of by PETER A. *
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Easy to use
Review of , following an experience of by WENDY R. *
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Love it, great packaging and accessories, quality product
Review of , following an experience of by TYLER M. *
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Easy to use and find what I was after
Review of , following an experience of by DEAN T. *
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works fine
Review of , following an experience of by DAVE B. *
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E-shop was easy to use and we had free delivery
Review of , following an experience of by WILLIAM P. *
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Very easy to use website with lots of info about the products.
Review of , following an experience of by FLORENCE H. *
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The site is easy to navigate, well laid out and simple to follow. Plenty of images with great descriptions
Review of , following an experience of by AIDEN M. *
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Very easy to navigate and to order
Review of , following an experience of by ROSIE L. *
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It was good. I would like to be able to go straight to look at the products instead of being shown all the promotion on them.
Review of , following an experience of by RYAN M. *
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Good juicer, easy to clean.
Review of , following an experience of by YVONNE M. *
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Easy to find item and buy it. Delivered quickly
Review of , following an experience of by ROSIE B. *
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Easy to navigate website, great price with free super fast delivery. Excellent.
Review of , following an experience of by FINLEY H. *
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Clear & practical presentation of products & very efficient selection process & delivery.
Review of , following an experience of by ANTHONY T. *
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Order process was simple, but the outcome of this transaction was not! Shame!
Review of , following an experience of by OSCAR H. *
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Answer by magimix.co.ukFlagGood afternoon, Thank you for leaving a review. We would welcome you to contact the Customer Support Team via the Red Support button on the Magimix website. We endeavour to improve upon the service provided and would be keen to understand your experience. Jenny Magimix
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Quick delivery
Review of , following an experience of by BARRY S. *
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I bought the Vertuo Next and Milk at a great price and also qualified for a free gift and reduced price coffee subscription. The delivery was free and fast and when I had a query, Customer Services were friendly, helpful and efficient.
Review of , following an experience of by LEO B. *
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It was easy to use the website, the price was cheaper than on Amazon, and my order came quickly, securely packaged in protective packing. I'm very happy with my purchase.
Review of , following an experience of by BETH B. *
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Good selection fair pricing and quick delivery.
Review of , following an experience of by ROXANNE W. *
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Not sure I’d buy direct from Magamix again. Blender sent to wrong address without any named person on address, customer service was slow and not at all proactive, free gift was missing. Took over 2 weeks to finally receive all items. Magamix products are great but could do better with everything else!
Review of , following an experience of by JADE C. *
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Well made, do a brilliant job, great service.
Review of , following an experience of by ALFIE H. *
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Good and easy to navigate.
Review of , following an experience of by TOM J. *
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Quick delivery, and great service
Review of , following an experience of by KEELEY W. *
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Repeat customer, and always happy with the products and service
Review of , following an experience of by HELEN P. *
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In this occasion, better price than any other seller
Review of , following an experience of by KELLY C. *
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Great service, items well packaged, arrived quickly.
Review of , following an experience of by ROWENA M. *
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I had the parts the next day. Well packaged, what more could you ask for.
Review of , following an experience of by ABBIE A. *
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A slight blip on the website, the tracking page didn’t update for several days and then the blender arrived earlier than expected. I had some correspondence with customer services who were very helpful.
Review of , following an experience of by NATASHA K. *
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Great website, good price and speedy delivery
Review of , following an experience of by JAMIE P. *
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Easy to use website. Prompt efficient delivery.
Review of , following an experience of by HELEN H. *
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The Magimix e-shop is very efficient
Review of , following an experience of by TONY W. *
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The shop on line was easy and good value - its the product design that I have issues with
Review of , following an experience of by AMELIA C. *
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Website is easy to use and delivery was fast.
Review of , following an experience of by RYAN B. *
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An easy purchase
Review of , following an experience of by EMMA C. *
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Efficient.
Review of , following an experience of by CAMERON P. *
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Good
Review of , following an experience of by BRANDON H. *
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Great fast shipping. Easy ordering.
Review of , following an experience of by JULIA D. *
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Quick delivery and good price
Review of , following an experience of by PHOEBE S. *
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unclear about offers, too many different areas to go to makin it complicated
Review of , following an experience of by SASHA P. *
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The experience is good but would be much better if I could have advance notice, say 24 hour before the delivery date, so as to make myself available to collect the product.
Review of , following an experience of by ZACH M. *
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Not bad
Review of , following an experience of by SARAH R. *
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There was it enough information on website about which model of Magimix the Spiral Expert was compatible with as I had the older version of Magimix but as I found in the process that Spiral Expert could work only with the models currently advertised on website. It was resolved for me as bigger bowl compatible with my Magimix food processors 3200Xl was sent to me free of charge, and I was grateful for support as I am able to keep and use my Spiral Expert Kit
Review of , following an experience of by NIKKI J. *
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Excellent, and no problems, and cheaper than High Street stores!
Review of , following an experience of by JOANNE S. *
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It should be clearer which models this attachment fits.
Review of , following an experience of by PATRICIA K. *
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Answer by magimix.co.ukFlagThank you for your review. Please contact the Customer Service department who will be happy to help you.
Answer by Patricia KFlagThank you Magimix - you have sorted this out for me!
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Great service & very efficient delivery of product.
Review of , following an experience of by SAMANTHA P. *
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Strange communication as I got an email saying it had been dispatched three days after it had arrived. Nothing beforehand and it just turned up. Lucky we were in
Review of , following an experience of by EDWARD L. *
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Always a pleasure to deal with Magimix, excellent service.
Review of , following an experience of by JAKE H. *
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Great products with sound quality. No need to increase prices before Black Friday to pretend they are giving you deals on the day. AFTER Black Friday they give better offers. Wrong strategy trying to take advantage of clients.
Review of , following an experience of by DYLAN S. *
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Excellent
Review of , following an experience of by TIM T. *
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Very professional made site
Review of , following an experience of by SARAH C. *
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Good
Review of , following an experience of by JUSTINE H. *
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Easy to use
Review of , following an experience of by LINDSAY W. *
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Excellent customer experience and fast delivery. What a beautiful steamer!
Review of , following an experience of by LINDSAY R. *
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Easy to navigate, quick delivery
Review of , following an experience of by SAMUEL J. *
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I always worry about return options etc because online purchase expectations is often tricky. But didn’t need to return anyway, the size is perfect 1.2L. Big enough but not crazy in the way & heavy.
Review of , following an experience of by ADAM Y. *
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Ordering and paying was easy and straightforward. Delivery was very prompt. However the after sales service is very poor.
Review of , following an experience of by DONNA M. *
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Answer by magimix.co.ukFlagThank you for leaving a review. We would welcome you to contact the Customer Support Team via the Red Support button on the Magimix website. We endeavour to improve upon the service provided and would be keen to understand your experience.
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Excellent
Review of , following an experience of by JOE C. *
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Quick delivery of well packed product.
Review of , following an experience of by PATRICK D. *
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It’s great tool.
Review of , following an experience of by MOHAMMED R. *
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Product came on time and I even got an extra little recipe book that was a nice surprise, thank you Magimix 😊
Review of , following an experience of by OLIVIA C. *
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Easy website fast and efficient delivery
Review of , following an experience of by JESSICA T. *
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Easy to order and speedy delivery
Review of , following an experience of by FLORENCE R. *
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All OK
Review of , following an experience of by CARMEN R. *
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Fast, simple and efficient -what more do you need?
Review of , following an experience of by FLORENCE J. *
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A great and speedy customer service
Review of , following an experience of by FRED W. *
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Excellent
Review of , following an experience of by MOLLY E. *
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Well packaged and speedy delivery
Review of , following an experience of by SOFIA G. *
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Some confusion around the ordering process using a voucher which could have been resolved more quickly - I almost gave up but once the order had been accepted the gelato expert was received quite quickly.
Review of , following an experience of by HOLLIE H. *
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Easy purchase process. Unfortunately delivery was not good - external packaging badly damaged with DPD leaving it for me to find rather than delivering to the door as usual
Review of , following an experience of by LAUREN C. *
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Answer by magimix.co.ukFlagThank you for your review. I was sorry to read about the level of service provided to you by DPD. We would welcome you to contact the Customer Support Team via the Red Support button on the Magimix website. We endeavour to improve upon the service provided and would be keen to understand your experience.
Answer by Lauren CFlagI notified Magimix immediately upon delivery with photos
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Simple and arrived very quickly
Review of , following an experience of by LEXI M. *
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Delivery good. But twice the price of the spares company
Review of , following an experience of by DYLAN L. *
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Answer by magimix.co.ukFlagThank you for your review. We would welcome you to contact the Customer Support Team via the Red Support button on the Magimix website. We endeavour to improve upon the service provided and would be keen to understand your experience.
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The item came very quickly. No discounts available through other sites, so why not buy direct?
Review of , following an experience of by CARMEN C. *
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Relatively quick delivery. The machine is automatically registered for guarantee activation
Review of , following an experience of by OLIVER J. *
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Very easy to use and efficient.
Review of , following an experience of by MATILDA P. *
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Fast delivery
Review of , following an experience of by JAKE M. *
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Best on online for their products.
Review of , following an experience of by PAUL R. *
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Fast safe delivery. Clear display of range of products except for some optional discs which I would have bought when ordering. Some of the recipes on the app are not very accurate but the machine is really nice.
Review of , following an experience of by KARL K. *
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Easy to buy no issues at all.
Review of , following an experience of by TOM M. *
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Not tried the machine yet but expecting great things. The order and delivery performance was only average due to the minimal communication. No prior information on when it would be delivered until an hour before.
Review of , following an experience of by DAVE G. *
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Answer by magimix.co.ukFlagThank you for leaving a review. We would welcome you to contact the Customer Support Team via the Red Support button on the Magimix website. We endeavour to improve upon the service provided and would be keen to understand your experience.
Answer by Dave GFlagThis is a great example of your slow communication. I bought this 7 months ago!
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Ordered on Sunday 19th June and item received on Wednesday 22nd. Carriers advised of time of delivery which was helpful.
Review of , following an experience of by SEBASTIAN W. *
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very good
Review of , following an experience of by LIZZIE W. *
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A real pleasure
Review of , following an experience of by OSCAR H. *
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Easy to order; prompt delivery.
Review of , following an experience of by LIZZIE R. *
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Simple and straight forward
Review of , following an experience of by JOSEPH J. *
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Lovely site, easy to use.
Review of , following an experience of by KEELEY B. *
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User friendly and easy to navigate
Review of , following an experience of by LIAM E. *
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When washed in warm water. The red dye ran out into the White print and ruined it. It really looks awful now.
Review of , following an experience of by SEBASTIAN R. *
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Answer by magimix.co.ukFlagGood morning Marlene, I was sorry to read the red dye in the apron has ran. If you agree, If you would be able to confirm your address, I'll ensure a replacement is sent out. Jenny Magimix
Answer by Sebastian RFlag> On 23 Jun 2022, at 12:57, Jenny (Magimix UK)
wrote: > > Hi Jenny, Thank you very much for responding. I certainly didn’t expect that. I love my Cook-Expert. I use it all the time. So I bought several Magimix aprons. I hope this helps. My full address is below. I’ve had a Magimix of varying types from Magimix since 1968 when they came out first when I lived in Switzerland. It’s called a love affair - with an inanimate object :-) 😀 I update them Frequently. Thank you very much Best regards, Marlêne, Marlêne Cantan-Taylor 4 Park House 72 West Hill Road Ryde. Isle of Wight PO33 1LW > Please type your reply above this line -## > > Your request (20389) has been updated. To add additional comments, reply to this email. > > **Jenny** (Magimix UK) > > 23 Jun 2022, 12:57 BST > > Good morning Marlene, > > I was sorry to read the red dye in the apron has ran. If you agree, If you would be able to confirm your address, I'll ensure a replacement is sent out. > > > > Jenny > > Magimix > > **Marlêne Cantan-Taylor** > > 22 Jun 2022, 17:15 BST > > When washed in warm water. The red dye ran out into the White print and ruined it. It really looks awful now. > > This email is a service from Magimix UK. > [9GZDPY-99K8E] Answer by magimix.co.ukFlagGood afternoon, I've popped a replacement apron in the post for you. Delivery will be 3-5 working days. If you have any questions, please feel free to contact me. Jenny Magimix
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Delivery was fine
Review of , following an experience of by LAURA T. *
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Lesley from Customer Care is very thoughtful, caring and delivered more than I've expected. I'll recommend this product and will remain loyal to the Magimix brand.
Review of , following an experience of by DENNIS R. *
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Arrived quickly
Review of , following an experience of by ANDY L. *
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Easy to order rapid delivery
Review of , following an experience of by AARON B. *
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As usual, customer support is knowledgeable. I asked for an invoice and received it promptly. Thank you so much.
Review of , following an experience of by CAROLINE L. *
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excellent service. Product packaged very well and delivered on time. Product registered for warranty without having to do anything
Review of , following an experience of by PAULA C. *
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Easy to use
Review of , following an experience of by PATRICIA K. *
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