Customer reviews for magimix.co.uk

Customer reviews

• 5 / 5

  

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  Easy to navigate

  Review of 28/11/2025, following an experience of 08/11/2025 by REBECCA M.

• 5 / 5

  

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  The website was easy to use and I found exactly what I needed to purchase at a very good price.

  Review of 25/11/2025, following an experience of 06/11/2025 by AMANDA V.

• 5 / 5

  

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  Excellent in every way,

  Review of 22/11/2025, following an experience of 05/11/2025 by PAMELA H.

• 5 / 5

  

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  Very smooth experience and well delivered.

  Review of 22/11/2025, following an experience of 05/11/2025 by SARAH Z.

• 5 / 5

  

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  Easy to order. Good tracking and delivered very quickly

  Review of 22/11/2025, following an experience of 05/11/2025 by JONATHAN W.

• 4 / 5

  

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  Easy to find what I wanted although I did receive the wrong disk & had to get a replacement. It took a week but the wrong disc was colllected free of charge.

  Review of 20/11/2025, following an experience of 03/11/2025 by CHRISTINE D.

• 5 / 5

  

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  Service was easy and delivery prompt

  Review of 13/11/2025, following an experience of 20/10/2025 by MARGARET W.

• 5 / 5

  

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  Great

  Review of 12/11/2025, following an experience of 25/10/2025 by SEAN M.

• 5 / 5

  

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  Very good service. I would definitely recommend.

  Review of 11/11/2025, following an experience of 21/10/2025 by JANETTE J.

• 5 / 5

  

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  Efficient and prompt delivery, but, having paid for the item online, I did not receive immediate confirmation of my order placed, which has been the norm with other online orders. This was a cause for concern, since we live in a climate where scams are commonplace, so I emailed customer services to check that everything was in order. I would have appreciated an immediate confirmatory email stating that my payment had been received by Magimix, with an invoice.

  Review of 09/11/2025, following an experience of 23/10/2025 by M M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Website easy to navigate, good information, quick delivery. What's not to like ?

  Review of 08/11/2025, following an experience of 23/10/2025 by ROGER G.

• 5 / 5

  

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  All very simple.

  Review of 08/11/2025, following an experience of 20/10/2025 by JOEL S.

• 4 / 5

  

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  Easy to order, delivery took several days

  Review of 04/11/2025, following an experience of 09/10/2025 by DEBRA L.

• 5 / 5

  

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  Making this purcgase on line was such a simple experience. All the advice l needed, all the recommendations l would ever want to know, all the top chefs we all know and love have a Magimix in their own kitchens.

  Review of 30/10/2025, following an experience of 13/10/2025 by CHRISTINE F.

• 5 / 5

  

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  Very user friendly

  Review of 26/10/2025, following an experience of 02/10/2025 by KIM R.

• 5 / 5

  

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  We ordered directly from Magimix. It was a straightforward procedure and a very prompt delivery.

  Review of 20/10/2025, following an experience of 25/09/2025 by FRANCIS C.

• 5 / 5

  

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  I found the website easy to navigate and enough information to select the best product for me.

  Review of 19/10/2025, following an experience of 27/09/2025 by PETER D.

• 5 / 5

  

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  Easy to navigate

  Review of 18/10/2025, following an experience of 22/09/2025 by MARK B.

• 1 / 5

  

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  Easy to use. Quick delivery

  Review of 18/10/2025, following an experience of 15/09/2025 by NOELLE H.

  Answer by magimix.co.uk

  

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  Thank you for your feed back Regards, Clare Magimix

  Answer by magimix.co.uk

  

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  Thank you for your feed back Regards, Clare Magimix

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• 5 / 5

  

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  Easy to purchase, prompt delivery.

  Review of 18/10/2025, following an experience of 09/09/2025 by LINDA D.

• 3 / 5

  

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  No one will help me with the return biz! What now?

  Review of 18/10/2025, following an experience of 19/09/2025 by CLANCY S.

  Answer by magimix.co.uk

  

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  Please contact our customer service team through the contact form on our website to arrange to return your order Submit a request – Magimix Support Best wishes Clare Magimix

  Answer by magimix.co.uk

  

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  Please contact our customer service team through the contact form on our website to arrange to return your order Submit a request – Magimix Support Best wishes Clare Magimix

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• 5 / 5

  

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  Quick delivery. Well packaged.

  Review of 11/10/2025, following an experience of 19/09/2025 by RUTH A.

• 5 / 5

  

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  Part arrived damaged, it was immediately replaced,

  Review of 10/10/2025, following an experience of 12/09/2025 by CHRISTINE W.

• 5 / 5

  

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  Delivered on time. Issue resolved promptly and affectively by customer service.

  Review of 02/10/2025, following an experience of 27/07/2025 by LORENZO L.

• 3 / 5

  

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  Again - I am constrained to answer this. I echo my complaint above.

  Review of 30/09/2025, following an experience of 09/09/2025 by ASHLEY R.

  Answer by magimix.co.uk

  

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  Further to our previous response we give you the opportunity to review the purchasing experience and the product to help us monitor how we are doing. Best wishes, Clare Magimix

  Answer by magimix.co.uk

  

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  Further to our previous response we give you the opportunity to review the purchasing experience and the product to help us monitor how we are doing. Best wishes, Clare Magimix

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• 5 / 5

  

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  I purchased from the UK branch. I had no problems with ordering or delivery.

  Review of 27/09/2025, following an experience of 05/09/2025 by ROSEMARY S.

• 5 / 5

  

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  Easy to use website, followed by an extremely fest delivery

  Review of 26/09/2025, following an experience of 27/08/2025 by STEPHEN B.

• 5 / 5

  

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  Easy to purchase and the item arrived quickly.

  Review of 26/09/2025, following an experience of 05/09/2025 by TIM M.

• 5 / 5

  

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  Easy, fast and efficient. Thank goodness there’s still a supplier who knows what customer service is out there.

  Review of 26/09/2025, following an experience of 08/08/2025 by KATE L.

• 1 / 5

  

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  It was incredibly hard to find details to contact customer services. When I finally did i asked to return for a refund. Instead I was sent another one the same without being asked if I wanted it. So now I am out of pocket with 2 useless ice cream makers I don't know what to do with. I give up.

  Review of 26/09/2025, following an experience of 25/08/2025 by NICOLA B.

  Answer by magimix.co.uk

  

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  Thank you for your review. I was sorry to read you were unhappy with the level of service you received. If you fall within 28 days of purchase, a refund can be arranged for you. Please do contact customer care and they will be more than happy to help you. Jenny Magimix

  Answer by magimix.co.uk

  

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  Thank you for your review. I was sorry to read you were unhappy with the level of service you received. If you fall within 28 days of purchase, a refund can be arranged for you. Please do contact customer care and they will be more than happy to help you. Jenny Magimix

  Answer by Nicola Blake

  

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  If you read my review you will see that I was unable to locate the customer service contact details Yahoo Mail: Search, organise, conquer

  Answer by Nicola Blake

  

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  If you read my review you will see that I was unable to locate the customer service contact details Yahoo Mail: Search, organise, conquer

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• 5 / 5

  

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  Estoy contenta y satisfecha. No sé si en el futuro será posible hacer blenders menos ruidosas, es ese el único contra que le veo.

  Review of 26/09/2025, following an experience of 19/07/2025 by CANDELA C.

• 5 / 5

  

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  As you would expect great online shop

  Review of 26/09/2025, following an experience of 23/08/2025 by RICHARD B.

• 5 / 5

  

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  So easy to use the magimix website and communication post purchase is very good.

  Review of 11/09/2025, following an experience of 20/08/2025 by WILLIAM F.

• 5 / 5

  

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  All good to do with this too.

  Review of 05/09/2025, following an experience of 17/08/2025 by ALAN B.

• 5 / 5

  

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  Great service, order came quicker than expected, no issues.

  Review of 24/08/2025, following an experience of 12/06/2025 by G G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Purchase was straightforward and the product arrived quickly. Pleased to find that the product registration was completed automatically as I already have an account.

  Review of 24/08/2025, following an experience of 06/08/2025 by CORINNE B.

• 5 / 5

  

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  Fast and on time.

  Review of 21/08/2025, following an experience of 30/07/2025 by DANIEL W.

• 4 / 5

  

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  Quick shipping, no complaints.

  Review of 14/08/2025, following an experience of 27/07/2025 by KIRK M.

• 5 / 5

  

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  Worth every penny

  Review of 02/08/2025, following an experience of 12/07/2025 by DEBORAH F.

• 5 / 5

  

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  Good description of product and great compare items facility.

  Review of 31/07/2025, following an experience of 12/07/2025 by KAREN M.

• 5 / 5

  

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  Love it

  Review of 31/07/2025, following an experience of 10/07/2025 by ANNA U.

• 4 / 5

  

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  Easy to purchase on website. The despatch tracking was rather odd - nothing reported - then an email in the morning to say it had been despatched - and the parcel turned up the same afternoon!

  Review of 28/07/2025, following an experience of 08/07/2025 by SUZANNE W.

• 5 / 5

  

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  Very fast service

  Review of 27/07/2025, following an experience of 09/07/2025 by ANNE W.

• 5 / 5

  

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  Fast delivery

  Review of 27/07/2025, following an experience of 08/07/2025 by R R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Pleased

  Review of 26/07/2025, following an experience of 07/07/2025 by MIRIAM H.

• 1 / 5

  

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  Disappointed with Magimix overall – the product failed almost immediately, and their customer service has been slow and unhelpful. For a premium brand, I expected far better. Sadly, it feels like they rely on reputation rather than actual quality or support. Wouldn’t buy from them again.

  Review of 19/07/2025, following an experience of 06/06/2025 by TOM O.

  Answer by magimix.co.uk

  

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  Thank you for your review. We are very sorry we were unable to meet your expectations on this occasion. If there is anything we can help with in the future, please feel free to reach out to the Customer Care Team as they will be happy to help. Jenny Magimix

  Answer by magimix.co.uk

  

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  Thank you for your review. We are very sorry we were unable to meet your expectations on this occasion. If there is anything we can help with in the future, please feel free to reach out to the Customer Care Team as they will be happy to help. Jenny Magimix

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• 5 / 5

  

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  Fine

  Review of 07/07/2025, following an experience of 12/06/2025 by JULIETTE L.

• 5 / 5

  

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  Good site, clear, easy to use and I was able to do some side by side model comparisons which really helped.

  Review of 30/06/2025, following an experience of 06/06/2025 by JIM C.

• 5 / 5

  

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  Shopping online was easy and delivery was quick

  Review of 26/06/2025, following an experience of 06/06/2025 by PAUL B.

• 5 / 5

  

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  All good.

  Review of 26/06/2025, following an experience of 02/06/2025 by SUSAN I.

• 1 / 5

  

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  Not happy not worth the money. Not powerful enough and blades not sharp. When blending protein with ice takes very long time for ice to be blended. And it says it suitable for crushing ice. Too expensive and not powerful.

  Review of 26/06/2025, following an experience of 23/05/2025 by ANASTASIJA K.

  Answer by magimix.co.uk

  

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  Good morning, Thank you for your feedback, and we're really sorry to hear that you're not satisfied with your blender. We understand how frustrating it must be when a product doesn't meet expectations, especially when it comes to performance with tasks like blending ice. Your comments have been noted, and it's possible that your unit may not be functioning as it should. Our Customer Care team will be in touch shortly to arrange a collection and investigate the issue further. We’re committed to ensuring you have a quality experience with our products and service, and we appreciate the opportunity to put things right. Jenny Magimix

  Answer by magimix.co.uk

  

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  Good morning, Thank you for your feedback, and we're really sorry to hear that you're not satisfied with your blender. We understand how frustrating it must be when a product doesn't meet expectations, especially when it comes to performance with tasks like blending ice. Your comments have been noted, and it's possible that your unit may not be functioning as it should. Our Customer Care team will be in touch shortly to arrange a collection and investigate the issue further. We’re committed to ensuring you have a quality experience with our products and service, and we appreciate the opportunity to put things right. Jenny Magimix

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• 5 / 5

  

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  great

  Review of 26/06/2025, following an experience of 28/05/2025 by PLOY L.

• 5 / 5

  

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  No problems with website, delivery or order.

  Review of 26/06/2025, following an experience of 23/05/2025 by KARILYN C.

• 5 / 5

  

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  Smooth experience on the website. DHL carrier leaves something to be desired - had eventually to go to depot for collection as delivery arrangements became too complex!

  Review of 26/06/2025, following an experience of 29/05/2025 by DAVID A.

• 5 / 5

  

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  Prompt delivery

  Review of 26/06/2025, following an experience of 29/05/2025 by DEBORAH F.

• 5 / 5

  

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  Clear website, very fast delivery

  Review of 26/06/2025, following an experience of 02/06/2025 by KATRINA S.

• 5 / 5

  

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  So easy to pick and choose your blender and what you want it to accompany. Easy to purchase. Gets delivered very quickly

  Review of 04/06/2025, following an experience of 19/05/2025 by VINA M.

• 5 / 5

  

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  Site works well

  Review of 04/06/2025, following an experience of 19/05/2025 by P P. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  Registering the product was difficult and required proof of purchase which we did not have. It took a long time to get one from customer services.

  Review of 02/06/2025, following an experience of 07/05/2025 by ANAM P.

• 5 / 5

  

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  very good service

  Review of 29/05/2025, following an experience of 13/05/2025 by MELDA G.

• 5 / 5

  

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  Very good deals on the site and fast delivery.

  Review of 29/05/2025, following an experience of 13/05/2025 by CHRISTINE S.

• 5 / 5

  

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  Easy to order, delivery was quick. Not a bad word to say.

  Review of 01/05/2025, following an experience of 15/04/2025 by JULIE F.

• 5 / 5

  

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  Good service

  Review of 27/04/2025, following an experience of 03/04/2025 by MCCREA A.

• 5 / 5

  

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  Straightforward and reliable

  Review of 26/04/2025, following an experience of 08/04/2025 by NIMROD B.

• 5 / 5

  

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  Very efficient

  Review of 24/04/2025, following an experience of 31/03/2025 by ALAN G.

• 5 / 5

  

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  Easy enough

  Review of 20/04/2025, following an experience of 27/03/2025 by ANDREW N.

• 5 / 5

  

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  Easy and efficient!

  Review of 19/04/2025, following an experience of 27/03/2025 by JA A.

• 5 / 5

  

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  Easy and straight forward

  Review of 16/04/2025, following an experience of 31/03/2025 by TOBA C.

• 4 / 5

  

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  Customer service was friendly and helpful, website was easy enough to navigate. Just not too satisfied with my mill attachment but not much I can do about that!

  Review of 15/04/2025, following an experience of 04/03/2025 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  No problems.

  Review of 10/04/2025, following an experience of 25/03/2025 by ANDREW B.

• 5 / 5

  

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  Great service

  Review of 09/04/2025, following an experience of 03/03/2025 by SAM S.

• 1 / 5

  

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  Not the best

  Review of 09/04/2025, following an experience of 13/03/2025 by JILL H.

• 5 / 5

  

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  Easy to order and we received it so fast. Great.

  Review of 24/03/2025, following an experience of 20/02/2025 by NINA S.

• 5 / 5

  

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  I particularly like that you can see a side by side comparison of the different processors. The site was easy to use, navigation was simple.

  Review of 24/03/2025, following an experience of 28/02/2025 by YVONNE M.

• 5 / 5

  

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  Excellent service, highly recommended

  Review of 19/03/2025, following an experience of 03/03/2025 by JOEL L.

• 5 / 5

  

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  See above

  Review of 17/03/2025, following an experience of 16/02/2025 by SARAH F.

• 4 / 5

  

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  Very easy to use and easy to find things.

  Review of 14/03/2025, following an experience of 14/02/2025 by AMNA A.

• 5 / 5

  

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  Straight forward site to navigate and make a purchase

  Review of 14/03/2025, following an experience of 16/02/2025 by EMMA L.

• 5 / 5

  

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  Straight forward to use

  Review of 14/03/2025, following an experience of 15/02/2025 by RICHARD B.

• 5 / 5

  

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  Very easy to navigate

  Review of 14/03/2025, following an experience of 20/02/2025 by ANDY M.

• 5 / 5

  

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  Easy to order, friendly and helpful staff.

  Review of 14/03/2025, following an experience of 16/02/2025 by W W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Good experience all round, including delivery

  Review of 14/03/2025, following an experience of 20/02/2025 by ALICE W.

• 5 / 5

  

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  Everything - very satisfactory - Thank You

  Review of 14/03/2025, following an experience of 02/02/2025 by MARY B.

• 2 / 5

  

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  Fine no issues though it took me a while work out the various options

  Review of 14/03/2025, following an experience of 31/01/2025 by JENNY M.

  Answer by magimix.co.uk

  

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  Thank you for your feedback! We're glad to hear that everything is working great for you. We understand that getting familiar with the various options can take a little time, and we appreciate your patience. If you ever need any guidance or tips, please don’t hesitate to reach out—we’re always happy to help! Jenny Magimix

  Answer by magimix.co.uk

  

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  Thank you for your feedback! We're glad to hear that everything is working great for you. We understand that getting familiar with the various options can take a little time, and we appreciate your patience. If you ever need any guidance or tips, please don’t hesitate to reach out—we’re always happy to help! Jenny Magimix

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• 5 / 5

  

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  Great website, easy to use, many different ways to pay and lots of links for reviews etc

  Review of 26/02/2025, following an experience of 09/02/2025 by JONATHAN W.

• 5 / 5

  

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  Easy website to navigate with plenty of information regarding products.

  Review of 22/02/2025, following an experience of 05/02/2025 by LOUISA P.

• 5 / 5

  

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  Great service. The machine was so well packed and arrived in perfect condition.

  Review of 22/02/2025, following an experience of 24/01/2025 by WENDIE L.

• 5 / 5

  

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  The ordering was easy, the parcel arrived after 3 days & very well packaged.

  Review of 16/02/2025, following an experience of 03/01/2025 by LISA T.

• 5 / 5

  

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  Products well presented on the website. Easy to purchase chosen product and the communication and delivery are efficient and satisfactory.

  Review of 15/02/2025, following an experience of 20/01/2025 by ANDREA W.

• 5 / 5

  

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  Quality products and great service.

  Review of 15/02/2025, following an experience of 27/01/2025 by V V. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to order and delivered quickly. Competitive prices.

  Review of 15/02/2025, following an experience of 20/01/2025 by YVONNE P.

• 3 / 5

  

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  I bought one as a present it came broken, had to resend the broken product wait a week for them to check and mistakenly they refunded the item, but then customer service was quite helpful with replacing the item but a part of it came broken again. This time it wasn’t the main machine so I didn’t complain but I should be given a product not broken that I paid for. I know it’s a great product as I have one but they need to work on the packaging.

  Review of 15/02/2025, following an experience of 14/01/2025 by SHAHARIAR A.

  Answer by magimix.co.uk

  

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  Thank you for sharing your experience. We sincerely apologize for the inconvenience caused by receiving two broken items. This is certainly not the standard we strive for, and we truly appreciate your patience throughout the process. We’re glad to hear our customer service team were able to assist with the initial replacement, though it’s disappointing that part of the new item arrived damaged. If you would like to reach out to the customer Care team again, they will be able to support you with replacing the broken item. Thank you for your feedback about the packaging. This is invaluable, and we will share this with the relevant teams to ensure improvements are made. Thank you for your loyalty to Magimix, and we hope you enjoy the product as intended. If you need any further assistance, please don’t hesitate to reach out. Jenny Magimix

  Answer by magimix.co.uk

  

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  Thank you for sharing your experience. We sincerely apologize for the inconvenience caused by receiving two broken items. This is certainly not the standard we strive for, and we truly appreciate your patience throughout the process. We’re glad to hear our customer service team were able to assist with the initial replacement, though it’s disappointing that part of the new item arrived damaged. If you would like to reach out to the customer Care team again, they will be able to support you with replacing the broken item. Thank you for your feedback about the packaging. This is invaluable, and we will share this with the relevant teams to ensure improvements are made. Thank you for your loyalty to Magimix, and we hope you enjoy the product as intended. If you need any further assistance, please don’t hesitate to reach out. Jenny Magimix

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• 5 / 5

  

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  As you would expect.

  Review of 15/02/2025, following an experience of 17/01/2025 by CLAIRE P.

• 1 / 5

  

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  Useless, ZERO backup. Been waiting, going going on A month(well 2 weeks plus) and ZERO useful response.

  Review of 15/02/2025, following an experience of 19/01/2025 by MARCUS G.

  Answer by magimix.co.uk

  

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  We sincerely apologize for the delay and the frustration this has caused. This is not the level of service we strive to provide. Please reach out to our customer service team again with your case details, and we will prioritize resolving your issue as quickly as possible. Your experience is important to us, and we’re committed to making things right. Thank you for your patience, and we hope to turn this around for you. Jenny Magimix

  Answer by magimix.co.uk

  

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  We sincerely apologize for the delay and the frustration this has caused. This is not the level of service we strive to provide. Please reach out to our customer service team again with your case details, and we will prioritize resolving your issue as quickly as possible. Your experience is important to us, and we’re committed to making things right. Thank you for your patience, and we hope to turn this around for you. Jenny Magimix

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• 5 / 5

  

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  All fine with ordering and delivery

  Review of 15/02/2025, following an experience of 14/01/2025 by MICHELLE M.

• 4 / 5

  

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  Very easy to order from Magimix and delivery was fast. Only problem incurred was using a laptop to place the order - the information on the screen jumps as there is a header and the information below moves behind the header so it is difficult to keep track of what has been typed.

  Review of 15/02/2025, following an experience of 02/01/2025 by S S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent customer service!

  Review of 15/02/2025, following an experience of 28/12/2024 by THOMAS W.

• 4 / 5

  

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  Easy to use and excellent value.

  Review of 01/02/2025, following an experience of 04/01/2025 by PETER A.

• 5 / 5

  

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  Dead easy to order. Really good service. Fast delivery and competitively priced in sale.

  Review of 31/01/2025, following an experience of 14/01/2025 by TIM T.

• 4 / 5

  

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  Easy to use

  Review of 31/01/2025, following an experience of 07/01/2025 by ANN W.

Reviews displayed in chronological order