What do Internet users think about magimix.co.uk ?

Read 544 reviews of magimix.co.uk - Overall Customer Rating of 4.7/5

Reviews for Magimix.co.uk

Total: 544 reviews since 03/06/2022

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4.7

Based on 143 reviews from the last 12 months

5

80%
4

10%
3

3%
2

2%
1

4%

Review Summary

Magimix is praised for its ease of use, competitive pricing, and reliable performance, making it a standout kitchen tool for frequent use.

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1 ★

2 ★

3 ★

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5 ★

Review Summary

Magimix is praised for its ease of use, competitive pricing, and reliable performance, making it a standout kitchen tool for frequent use.

This summary is AI-Generated

Thanks for your feedback!

Helpful?

1 ★

2 ★

3 ★

4 ★

5 ★

A. A.
9 Aug 2022
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Easy purchase process. Unfortunately delivery was not good - external packaging badly damaged with DPD leaving it for me to find rather than delivering to the door as usual
Experience from: 13 Jul 2022
Reply from magimix.co.uk

Thank you for your review. I was sorry to read about the level of service provided to you by DPD. We would welcome you to contact the Customer Support Team via the Red Support button on the Magimix website. We endeavour to improve upon the service provided and would be keen to understand your experience.

Reply from A. A.

I notified Magimix immediately upon delivery with photos

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A. A.
6 Aug 2022
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Simple and arrived very quickly
Experience from: 11 Jul 2022
A. A.
3 Aug 2022
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Delivery good. But twice the price of the spares company
Experience from: 13 Jul 2022
Reply from magimix.co.uk

Thank you for your review. We would welcome you to contact the Customer Support Team via the Red Support button on the Magimix website. We endeavour to improve upon the service provided and would be keen to understand your experience.
A. A.
30 Jul 2022
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The item came very quickly. No discounts available through other sites, so why not buy direct?
Experience from: 11 Jul 2022
A. A.
29 Jul 2022
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Relatively quick delivery. The machine is automatically registered for guarantee activation
Experience from: 1 Jul 2022
A. A.
23 Jul 2022
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Fast delivery
Experience from: 5 Jul 2022
A. A.
23 Jul 2022
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Very easy to use and efficient.
Experience from: 5 Jul 2022
A. A.
17 Jul 2022
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Best on online for their products.
Experience from: 22 Jun 2022
A. A.
5 Jul 2022
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Fast safe delivery. Clear display of range of products except for some optional discs which I would have bought when ordering. Some of the recipes on the app are not very accurate but the machine is really nice.
Experience from: 17 Jun 2022
A. A.
1 Jul 2022
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Lovely site, easy to use.
Experience from: 13 Jun 2022
A. A.
1 Jul 2022
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Simple and straight forward
Experience from: 11 Jun 2022
A. A.
1 Jul 2022
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Easy to order; prompt delivery.
Experience from: 5 Apr 2022
A. A.
1 Jul 2022
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A real pleasure
Experience from: 26 Apr 2022
A. A.
1 Jul 2022
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very good
Experience from: 16 Jun 2022
A. A.
1 Jul 2022
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Ordered on Sunday 19th June and item received on Wednesday 22nd. Carriers advised of time of delivery which was helpful.
Experience from: 19 Jun 2022
A. A.
1 Jul 2022
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Not tried the machine yet but expecting great things. The order and delivery performance was only average due to the minimal communication. No prior information on when it would be delivered until an hour before.
Experience from: 18 Jun 2022
Reply from magimix.co.uk

Thank you for leaving a review. We would welcome you to contact the Customer Support Team via the Red Support button on the Magimix website. We endeavour to improve upon the service provided and would be keen to understand your experience.

Reply from A. A.

This is a great example of your slow communication. I bought this 7 months ago!

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A. A.
1 Jul 2022
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Easy to buy no issues at all.
Experience from: 1 Jun 2022
A. A.
1 Jul 2022
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Lesley from Customer Care is very thoughtful, caring and delivered more than I've expected. I'll recommend this product and will remain loyal to the Magimix brand.
Experience from: 29 May 2022
A. A.
1 Jul 2022
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Delivery was fine
Experience from: 17 Mar 2022
A. A.
1 Jul 2022
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When washed in warm water. The red dye ran out into the White print and ruined it. It really looks awful now.
Experience from: 19 Mar 2022
Reply from magimix.co.uk

Good morning Marlene, I was sorry to read the red dye in the apron has ran. If you agree, If you would be able to confirm your address, I'll ensure a replacement is sent out. Jenny Magimix

Reply from A. A.

> On 23 Jun 2022, at 12:57, Jenny (Magimix UK) wrote: > > Hi Jenny, Thank you very much for responding. I certainly didn’t expect that. I love my Cook-Expert. I use it all the time. So I bought several Magimix aprons. I hope this helps. My full address is below. I’ve had a Magimix of varying types from Magimix since 1968 when they came out first when I lived in Switzerland. It’s called a love affair - with an inanimate object :-) 😀 I update them Frequently. Thank you very much Best regards, Marlêne, Marlêne Cantan-Taylor 4 Park House 72 West Hill Road Ryde. Isle of Wight PO33 1LW > Please type your reply above this line -## > > Your request (20389) has been updated. To add additional comments, reply to this email. > > **Jenny** (Magimix UK) > > 23 Jun 2022, 12:57 BST > > Good morning Marlene, > > I was sorry to read the red dye in the apron has ran. If you agree, If you would be able to confirm your address, I'll ensure a replacement is sent out. > > > > Jenny > > Magimix > > **Marlêne Cantan-Taylor** > > 22 Jun 2022, 17:15 BST > > When washed in warm water. The red dye ran out into the White print and ruined it. It really looks awful now. > > This email is a service from Magimix UK. > [9GZDPY-99K8E]

Reply from magimix.co.uk

Good afternoon, I've popped a replacement apron in the post for you. Delivery will be 3-5 working days. If you have any questions, please feel free to contact me. Jenny Magimix

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