Customer reviews for mister-auto.ie

Customer reviews

• 5 / 5

  

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  Great service and price

  Review of 03/08/2020, following an experience of 23/04/2020 by ISLA G. *

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• 5 / 5

  

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  No problems whatsoever!

  Review of 03/08/2020, following an experience of 22/04/2020 by THEO S. *

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• 5 / 5

  

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  Reasonable price

  Review of 03/08/2020, following an experience of 23/04/2020 by DENNIS C. *

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• 5 / 5

  

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  I ordered two different items for my Doblo people carrier which is different than your standard one and both items were exact. Very easy to order and came within a few days. Price very competitive. Highly recommend

  Review of 03/08/2020, following an experience of 20/04/2020 by FINLEY M. *

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• 5 / 5

  

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  Excellent service and quality part's highly recommended many thanks Martin.

  Review of 03/08/2020, following an experience of 09/05/2020 by THEO B. *

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• 5 / 5

  

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  Ok??????????????????????????????????

  Review of 03/08/2020, following an experience of 30/04/2020 by JIM B. *

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• 2 / 5

  

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  Advertised the parts, but didnt have them. Waited a week before emailing me to tell them they didnt have it, a complete waste if time. Only reason its not 1 star is they did issue a refund reasonably quickly. So all in all, they wasted my time and I got no parts.

  Review of 03/08/2020, following an experience of 04/05/2020 by SIENNA W. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

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  Dear Customer, Thank you for contacting us. After carefully checking your case we can see that unfortunately your order was delayed in the preparation stage, due to the unavailability of our suppliers. Once that was confirmed, we proceeded with the cancellation of the order and the reimbursement of the cost. Please accept our apologies for the delay and the inconvenience caused. We are grateful for your comments as they help us become better at what we do. Please do visit Mister-Auto.ie again soon to find all our latest offers. Kind regards, Nick, Mister Auto

• 5 / 5

  

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  Quick and timely delivery with respect to current crisis. Accurate information and reliable service. I will definitely buy from again with excellent quality material at fair prices. Thank you.

  Review of 03/08/2020, following an experience of 29/04/2020 by BARRY K. *

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• 5 / 5

  

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  This is the only place I am buy my car parts. Prices, costumer service just brilliant.

  Review of 03/08/2020, following an experience of 04/05/2020 by EVELYN M. *

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• 2 / 5

  

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  Disappointed. What happened to free shipping over 50€ - its gone. They say its only on app, Ok I downloaded it bought parts for 177€ paid by card and ques what they say - waiting for payment. It wasn't bank transfer . I wait for four days then had to go online had to make same order and pay for delivery. When package was delivered the box was ripped apart. Ball joints looking different than in picture. Just late I found that Accessory Kit- disc brake pads are missing, it cost just 3.80 but still unpleasant because now I have to order another one.

  Review of 03/08/2020, following an experience of 25/04/2020 by MELISSA C. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

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  Dear Customer, Thank you for contacting us. After carefully checking your case we can see that unfortunately your order was delayed in the preparation stage and thus was delivered one day after the delivery date stated. Regrettably, the package you received was damaged in transit, as you advised. Please accept our apologies for the delay and the inconvenience caused. We are grateful for your comments as they help us become better at what we do. Please do visit Mister-Auto.ie again soon to find all our latest offers. Kind regards, Nick, Mister Auto

• 4 / 5

  

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  App is still not as good as the internet site. Delivery is taking longer in recent times. Goods are still good quality

  Review of 03/08/2020, following an experience of 02/05/2020 by JAKE H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Good price fast delivery

  Review of 03/08/2020, following an experience of 25/04/2020 by ZACHARY M. *

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• 4 / 5

  

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  Quality merchandise and delivery.

  Review of 03/08/2020, following an experience of 06/05/2020 by EVA R. *

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• 5 / 5

  

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  Always best prices and stock

  Review of 03/08/2020, following an experience of 08/05/2020 by ELIZABETH C. *

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• 5 / 5

  

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  Excellent prices on genuine brand name parts, quick delivery, all in all an impressive service.

  Review of 03/08/2020, following an experience of 28/04/2020 by JASON M. *

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• 5 / 5

  

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  Good quality products and excellent customer service recommended seller

  Review of 03/08/2020, following an experience of 26/04/2020 by TONY A. *

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• 5 / 5

  

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  Best site cheap quality parta!

  Review of 03/08/2020, following an experience of 04/05/2020 by ISOBEL C. *

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• 4 / 5

  

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  I have a great experience with Mr. Auto..

  Review of 03/08/2020, following an experience of 13/05/2020 by JENNIFER H. *

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• 5 / 5

  

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  Great service + perfect price = Happy customer .... That's me. Thanks.

  Review of 03/08/2020, following an experience of 18/05/2020 by LEAH W. *

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• 5 / 5

  

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  Arrived on time and great value

  Review of 03/08/2020, following an experience of 18/05/2020 by JORDAN M. *

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• 5 / 5

  

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  Swietny produkt professional nie zapakowany polecam mister_auto

  Review of 03/08/2020, following an experience of 19/05/2020 by EDWARD W. *

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• 1 / 5

  

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  I’m very disappointed as I ordered a couple of things they usually would take a longer time to arrive but now with DPD they let me down again, package was supposed to arrive by 08/05/20 but didn’t arrive by today and No sign from dpd until today, you should choose a decent courier as them ones are liars and never send the packages in time, now my package it’s stuck in Athlon and they Won’t do anything about it, not even bother to reply back, I would like my money back as it looks I won’t get my package.

  Review of 03/08/2020, following an experience of 18/05/2020 by KEN B. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

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  Dear Customer, Thank you for your feedback. Upon examining your case, we can see that the parcel was shipped on the announced shipping date, unfortunately there was a significant delay in transit. Please bear in mind, that the state of emergency has affected everyone, including us and the courier services as well. However, we are happy to confirm that your order has been delivered successfully. Please accept our apologies for the delay and the inconvenience caused. We are grateful for your comments as they help us become better at what we do. Please do visit Mister-Auto.ie again soon to find all our latest offers. Kind regards, Nick, Mister Auto

• 5 / 5

  

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  thanks ?? wery good ????

  Review of 03/08/2020, following an experience of 13/05/2020 by TEAGAN M. *

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• 5 / 5

  

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  recommend!!!

  Review of 03/08/2020, following an experience of 12/05/2020 by TEAGAN C. *

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• 1 / 5

  

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  When I put my car reg in I expect the correct parts for my car to come up on the web page, if this is the system that's being used, not a confusing list of alternative parts that might or might not fit my car. When I order a part, using this system, I expect to get a part for my car, not a part for a car like mine (e.g. I drive a right-hand drive car I was sent wipers for a left-hand drive model). I ordered oil for my car (5W30) and was sent (0W30). I now have to pay the costs of returning wrong parts sent to me by Mr Auto. Not impressed.

  Review of 03/08/2020, following an experience of 16/05/2020 by ALEXA R. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

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  Dear Customer, Thank you for your feedback. First and foremost please accept our apologies, if any inconvenience was caused. Regarding the incorrect part you received, we would like to take this opportunity to explain that the license plate facility does not recognize the exact year of construction of your vehicle and thus it shows parts for the set of years in which the specific model was being manufactured. During the construction period the manufacturer may have changed some of the parts for some models and this is why a part listed to be compatible may not fit, as it is for a vehicle from another year of manufacture. In this case, we highly recommend that you check your old part and compare its technical details to the ones listed in our website. Regarding the part you received for the incorrect side, we would like to assure you that what have happened is not standard practice and we are doing our best to prevent this from happening in the future. After checking your case, we can see that the return process for the incorrect parts has been started. Upon receipt of the returned items, we will process the refund, so you can get the cost reimbursed. We are grateful for your comments as they help us become better at what we do. Please do visit Mister-Auto.ie again soon to find all our latest offers. Kind regards, Nick, Mister Auto

• 4 / 5

  

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  Overall experience is fairly ok but I’ve 2 issues. Firstly , the initial price shown isn’t really the price unless you choose the slowest delivery Secondly, shipping is slow regardless.

  Review of 03/08/2020, following an experience of 12/05/2020 by JOSEPH B. *

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• 5 / 5

  

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  Item was well priced. Arrived on time. All good.

  Review of 03/08/2020, following an experience of 15/05/2020 by CONNOR M. *

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• 5 / 5

  

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  Always the best value and I've always received the right parts! Never had any problems.

  Review of 03/08/2020, following an experience of 18/05/2020 by OSCAR R. *

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• 5 / 5

  

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  Fast shipping.

  Review of 03/08/2020, following an experience of 12/05/2020 by DEAN A. *

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• 5 / 5

  

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  Best shop online for auto parts

  Review of 03/08/2020, following an experience of 12/05/2020 by GAVIN E. *

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• 5 / 5

  

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  Straight forward competitive prices. Won’t go elsewhere if they have what I am looking for in the future.

  Review of 03/08/2020, following an experience of 13/05/2020 by KIRSTY C. *

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• 5 / 5

  

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  Very good company to purchase from. Top brands at good prices and hassle free returns.

  Review of 03/08/2020, following an experience of 18/05/2020 by LIZZIE D. *

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• 2 / 5

  

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  ordered windscreen wipers for my ford focus mister auto have my vehicle details was sent parts for left hand drive vehicle regards patrick

  Review of 03/08/2020, following an experience of 25/05/2020 by DANIEL W. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

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  Dear Customer, Thank you for your comment. We would like to apologize for the caused inconvenience. Regarding the incorrect part you received, we would like to take this opportunity to explain that the license plate facility does not recognize the exact year of construction of your vehicle and thus it shows parts for the set of years in which the specific model was being manufactured. During the construction period the manufacturer may have changed some of the parts for some models and this is why a part listed to be compatible may not fit, as it is for a vehicle from another year of manufacture. In this case, the parts you received are compatible, but are for the wrong side of the vehicle. Unfortunately, we cannot exchange the item, but the part can always be returned for the full refund and a new order can be placed for the correct one. You can also always contact our customer support team directly via message through your Mister-Auto account and via telephone number 07 68 88 72 59 for further assistance with your query. We are grateful for your comments as they help us become better at what we do. Please do visit Mister-Auto.ie again soon to find all our latest offers. Kind regards, Nick, Mister Auto

• 5 / 5

  

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  Excellent service

  Review of 03/08/2020, following an experience of 21/05/2020 by MARTIN H. *

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• 5 / 5

  

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  Great service, easy to order fast delivery

  Review of 03/08/2020, following an experience of 25/05/2020 by POPPY W. *

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• 2 / 5

  

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  I live in Ireland and purchased Wiper blades. These wiper blades were for a left hand drive. I had to remove the fitting clips off my old wiper blades

  Review of 03/08/2020, following an experience of 25/05/2020 by MEGAN M. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

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  Dear Customer, Thank you for your review. First and foremost, we would like apologize for the inconvenience caused. After checking your order, we are glad to see that the shipping and delivery times were ahead of schedule, however you have received the incorrect part. Unfortunately, we cannot exchange the item, but the part can always be returned for the full refund and a new order can be placed for the correct one. You can also always contact our customer support team directly via message through your Mister-Auto account and via telephone number 07 68 88 72 59 for further support with your query. We are grateful for your comments as they help us become better at what we do. Please do visit Mister-Auto.ie again soon to find all our latest offers. Kind regards, Nick, Mister Auto

• 1 / 5

  

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  The worst customer service ive ever experienced ! Bought a fuel filter for a ford fiesta paid for it on 6th may didnt arrive till 23rd of may ! No good not reliable will never use misterauto again ! Paid for on the 6th and misterauto didnt ship till 11th take responsibility for your delay dont just blame the courier ! Next day shipping ????

  Review of 03/08/2020, following an experience of 25/05/2020 by FRANCESCA S. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

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  Dear Customer, Thank your for your feedback. Upon further examination of your case, we can determine that the order was shipped on the shipping date announced, however it was delayed in transit. Please take into consideration, that the state of emergency has affected everyone, including us and the courier services. However we are happy to hear that you have received your order successfully. Please accept our apologies for the delay and the inconvenience caused. We are grateful for your comments as they help us become better at what we do. Please do visit Mister-Auto.ie again soon to find all our latest offers. Kind regards, Nick, Mister Auto

• 5 / 5

  

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  Excellent service, parts always match, great selection of good brands at competitive prices, would recomend

  Review of 03/08/2020, following an experience of 21/05/2020 by ANDY P. *

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• 5 / 5

  

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  I found them great value for money. Everything I ordered had tracking and turned up. I would use again.

  Review of 03/08/2020, following an experience of 25/05/2020 by AVA O. *

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• 5 / 5

  

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  No problems with this lot.

  Review of 03/08/2020, following an experience of 26/05/2020 by ASHLEY H. *

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• 5 / 5

  

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  I had ordered some parts for my van a few weeks ago. The delivery date came and went and no parts. I telephoned Mister-Auto.ie yesterday enquiring about the delay. Now I was not under any pressure to get the job done on the van but I wanted to have all the necessary parts gathered up before starting. The guy dealing with me pulled out all the stops! Parts arrived just after midday....absolutely great service and I shall happily do business again with this company.

  Review of 03/08/2020, following an experience of 21/05/2020 by MARY S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent value for money Fitment spot on

  Review of 03/08/2020, following an experience of 21/05/2020 by GARY K. *

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• 5 / 5

  

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  very good product

  Review of 03/08/2020, following an experience of 26/05/2020 by ADELE W. *

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• 5 / 5

  

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  All correct fitting parts. Great price

  Review of 03/08/2020, following an experience of 21/05/2020 by CHRIS M. *

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• 4 / 5

  

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  The site is ok to navigate and the prices are competitive, I use it regularly and will continue to do so. I'm disappointed that they want to force you to use the mobile app to avail of free shipping, this should be available via any platform. Selections of available parts are good, I've sourced parts on this site that were less freely available elsewhere. Tracking service is okay also. Overall - recommended

  Review of 03/08/2020, following an experience of 27/05/2020 by JOHN P. *

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• 5 / 5

  

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  Recommended

  Review of 03/08/2020, following an experience of 27/05/2020 by AARON W. *

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• 5 / 5

  

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  Quick postage, great quality parts and at very competitive prices.I would definetly recommend Mister-Auto.

  Review of 03/08/2020, following an experience of 01/06/2020 by SELINA E. *

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• 5 / 5

  

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  Quick delivery, always get things I ordering. 10 stars service

  Review of 03/08/2020, following an experience of 28/05/2020 by MAISIE S. *

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• 5 / 5

  

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  Excellent service parts received were correct for my car and prompt delivery

  Review of 03/08/2020, following an experience of 01/06/2020 by LILY J. *

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• 4 / 5

  

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  Items arrived as expected.

  Review of 03/08/2020, following an experience of 28/05/2020 by STEFAN R. *

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• 1 / 5

  

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  I received wrong parts ( realised after fitting) No one answered the phone ( bank holiday) Took nearly 2 weeks to comeback on e-mail... This caused a lot of money as original parts were not fixable back ( damaged ) this situation put additional cost of 275€. I had entered reg number as requested Orderd set of top tracking arms and oil filter (oil filter fitted OK 5€ for the part ??) Emailed pictures and explained what happened... Was offered 15€ off my next purchase ?????? Told them to keep the voucher for themselves as I'm done with mister auto... Previously had no problems so did not knew that dealing with the problem is such a big task for mister auto!!!

  Review of 03/08/2020, following an experience of 28/05/2020 by BRANDON M. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

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  Dear Customer, Thank you for your review. Foremost, we would like to sincerely apologize for the inconvenience caused. We would like to explain that the license plate facility does not recognize the exact year of construction of your vehicle and thus it shows parts for the set of years in which the specific model was being manufactured. During the construction period, the manufacturer may have changed some of the parts for some models and this is why a part listed to be compatible may not fit, as it is for a vehicle from another year of manufacture. For this reason, we also display the dimensions of each part on the website and recommend the compatibility to ?? checked with VIN number. In any case, we highly recommend that parts should be checked by a mechanic before installing. Normally the mechanics can see if a part is compatible before it is fitted. You can also contact our customer support team during weekdays directly via message through your Mister-Auto account or via telephone number 033 08 08 44 09 for further assistance or advice on purchasing the correct parts. Regrettably, you tried to contacts us during the bank holiday when the phone lines were closed. After checking our records of your correspondence via message on your Mister-Auto profile, we can confirm that we have replied to your query within 24 business hours to discuss return options. We are grateful for your comments as they help us become better at what we do. Please do visit Mister-Auto.ie again soon to find all our latest offers. Kind regards, Nick, Mister Auto

• 5 / 5

  

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  Very good service And delivery

  Review of 03/08/2020, following an experience of 28/05/2020 by KIERAN G. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Great service always ready to help on phone and as long as the goods are as new no problem returning if the wrong part

  Review of 03/08/2020, following an experience of 29/05/2020 by MUHAMMAD T. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Fast delivery and high grade parts at a grate price

  Review of 03/08/2020, following an experience of 30/05/2020 by EDEN W. *

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• 5 / 5

  

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  Everything as suppose to be but you really have to know what you need because very often there are different parts to the same car, So basic knowledge is essential. I prefer mister auto rather than the local retailers because I am able to buy best quality parts like Brembo or ATE for example where locally I can get only cheap brands for the same price or Main dealer is the only option but is too expansive to be honest. One thing when buying from Mister-Auto you need to be patient while you waiting for delivery especially if you are living in Ireland as I do.

  Review of 03/08/2020, following an experience of 28/05/2020 by LOGAN P. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Item purchased is excellent but the instructions for fitting same are hard to follow. The wiper blade is different from original item.

  Review of 03/08/2020, following an experience of 01/06/2020 by DAVID B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great and good value service.

  Review of 03/08/2020, following an experience of 29/05/2020 by MOHAMMED K. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Hello, I got a wrong part from the first delivery, and I didn't get my second delivery yet.

  Review of 03/08/2020, following an experience of 02/06/2020 by MANDY T. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

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  Dear Customer, Thank you for your review. After checking your order, we are happy to see that both parcels were shipped and delivered ahead of the scheduled delivery and shipping dates. Please accept our apologies, if any inconvenience was caused. You can also always contact our customer support team directly via message through your Mister-Auto account and via telephone number 07 68 88 72 59 for further support and assistance with your query. We are grateful for your comments as they help us become better at what we do. Please do visit Mister-Auto.ie again soon to find all our latest offers. Kind regards, Nick, Mister Auto

• 5 / 5

  

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  Very good service, up to date tracking and you know your goods will arrive on time

  Review of 03/08/2020, following an experience of 04/06/2020 by SEAN R. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  no better or worse than any on line sellars

  Review of 03/08/2020, following an experience of 05/06/2020 by TOM P. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

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  Dear Customer, Thank you for your feedback. We are grateful for your comments as they help us become better at what we do. After carefully checking your order, we are happy to see that the parcel was successfully shipped and delivered ahead of the scheduled shipping and delivery dates. Our aim is to provide the best customer service and customer experience possible. We would like to thank you for your review and would appreciate your advise how we can improve our service. Please do visit Mister-Auto.ie again soon to find all our latest offers. Kind regards, Nick, Mister Auto

• 4 / 5

  

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  Very good prices,plenty of choices. The only problem is they say free delivery when you spend over €45 but still charge delivery anyway if you do.

  Review of 03/08/2020, following an experience of 04/06/2020 by JOE A. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  It's been two weeks since my order was dispatched but I haven't received anything. I was looking for ages on the website for an email contact or a kind of contact form but didn't figure it out. In the mean time I recieved an email with a request for this rating. I understand that the seller assume that I recieved the order already.

  Review of 03/08/2020, following an experience of 08/06/2020 by DAVID A. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

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  Dear Customer, Thank you for your comment. Please accept our apologies for the inconvenience caused. We are sorry to hear that there was delay with your order. After further examination of your case, we can see that the parcel was shipped one day prior to the shipping date, but unfortunately it was lost in transit. We can also see, that you have already been in contact with our Customer Service Team via message on your Mister-Auto profile, confirming that you wish to receive the refund instead of a new parcel to be delivered. We would like to confirm that the refund has been finalized and the amount should be back to the same payment method you used for the order. You can also always contact our customer support team directly via message through your Mister-Auto account and via telephone number 07 68 88 72 59 for further support and assistance with your query. We are grateful for your comments as they help us become better at what we do. Please do visit Mister-Auto.ie again soon to find all our latest offers. Kind regards, Nick, Mister Auto

• 1 / 5

  

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  Absolutely crap service, I paid €16 for shipping and was over a week late

  Review of 03/08/2020, following an experience of 02/06/2020 by JODIE R. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

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  Dear Customer, Thank you for your feedback. Upon further examination of your order history, we can see that the parcel was shipped one day before the scheduled shipping date, unfortunately there was a delay in transit and your order was delivered one day after the scheduled delivery date. Please accept our apologies for the inconvenience caused. We are grateful for your comments as they help us become better at what we do. Please do visit Mister-Auto.ie again soon to find all our latest offers. Kind regards, Nick, Mister Auto

• 5 / 5

  

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  Parts I ordered were held up with couriers for over a week due to increase in activity for Covid related medical deliveries. I was unable to contact couriers so got in touch with Mister-Auto. They refunded the delivery charge despite the issue being outside their control. I had to order more parts for the same job the following week and paid for express delivery. These parts arrived promptly as scheduled. Very happy with this customer service and also found the price for parts competitive. Will definitely be using them again.

  Review of 03/08/2020, following an experience of 09/06/2020 by OLIVER W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Fair price. Item as described. No issues

  Review of 03/08/2020, following an experience of 12/06/2020 by JIM C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent service

  Review of 03/08/2020, following an experience of 05/06/2020 by CHRISTIAN R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Perfect experience,fast delivery

  Review of 03/08/2020, following an experience of 10/06/2020 by TANYA W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great service

  Review of 03/08/2020, following an experience of 08/06/2020 by ANDREW A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Great job my parts arrived and fit perfectly

  Review of 03/08/2020, following an experience of 02/06/2020 by FREYA K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Good shop online.big asortyment.im please, very good pricez.

  Review of 03/08/2020, following an experience of 10/06/2020 by TARA W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  great service!

  Review of 03/08/2020, following an experience of 12/06/2020 by JACK W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Perfect cooperation and parts delivery in time as per order , Thank you .

  Review of 03/08/2020, following an experience of 10/06/2020 by JOSEPH R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent..

  Review of 03/08/2020, following an experience of 12/06/2020 by CARRIE M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Sell good quality Parts like mann filters brembo brakes at a reasonable price

  Review of 03/08/2020, following an experience of 12/06/2020 by DAVE M. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  Only 3 stars because one of my parcell wasnt delivered ,and return to base.No exlanations till now...

  Review of 03/08/2020, following an experience of 12/06/2020 by AVA K. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

  Flag

  Dear Customer, Thank you for your review. We would like to apologize for the delay of your order and the inconvenience caused. Upon further examination of your case, we can see that the first part of your order was shipped and delivered ahead of the shipping and delivery schedule. We can also confirm the second part of the order was shipped exactly on the shipping date announced, unfortunately there was a delay in transit and the parcel found it's way back to us. We can also see, that you have already been in contact with our Customer Service Team via message on your Mister-Auto profile, confirming that you wish to receive the refund instead of a new parcel to be delivered. We are happy to confirm the refund has been finalized and the amount should be back to the same payment method you used for the order. We are yet to receive an update as to why the parcel was not delivered. We would like to assure you that what have happened is not standard practice and we are doing our best to prevent this from happening in the future. We are grateful for your comments as they help us become better at what we do. Please do visit Mister-Auto.ie again soon to find all our latest offers. Kind regards, Nick, Mister Auto

• 1 / 5

  

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  I'm very disappointing parts come wrong. I thought called and returned but nobody answered .Never again I will by interested get parts from mister auto. I averting 2 weeks for the parts paid for shopping and get wrong parts

  Review of 03/08/2020, following an experience of 19/06/2020 by TOBY Y. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Quick delivery of quality parts

  Review of 03/08/2020, following an experience of 17/06/2020 by BECKY T. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Order parts for brothers car. Ordered timingbelt and water pump kit and its wrong water pump also order oil and wrong oil delivered too

  Review of 03/08/2020, following an experience of 13/06/2020 by JAMIE W. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  Good parts. Genuine people. Recommend

  Review of 03/08/2020, following an experience of 17/06/2020 by PETE M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Fast and competitive prices, all from the comfort or you couch. ??

  Review of 03/08/2020, following an experience of 12/06/2020 by ROXANNE W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  all good, 5 days parts come

  Review of 03/08/2020, following an experience of 12/06/2020 by CHRIS M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very easy

  Review of 30/07/2020, following an experience of 08/07/2020 by NOAH W. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  Hi the goods arrived in good condition which was a miracle because the outer box was in multiple pieces it had totally fallen apart The courier had to tape the box it was that bad! I wasn’t impressed with the packing the shock was obviously moving around a unpacked box and destroyed the outer box from the inside. Or the courier placed very heavy items on top of it either way the box was of very poor construction as it failed miserably

  Review of 30/07/2020, following an experience of 16/07/2020 by FRANCESCA S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  no bad comments so far

  Review of 30/07/2020, following an experience of 20/07/2020 by NICK A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to work with

  Review of 30/07/2020, following an experience of 05/07/2020 by KAREN P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  everything about mr auto was easy ,prices are great thank you will order again

  Review of 30/07/2020, following an experience of 04/07/2020 by LEANNE H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent service, very reasonable prices and efficient delivery, my second time to use Mister-Auto and have already recommended to many people even my mechanic.

  Review of 30/07/2020, following an experience of 15/07/2020 by FRANCESCA W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I congratulate you on having stock of slow moving parts for old car models- this is a very valuable service.

  Review of 30/07/2020, following an experience of 19/07/2020 by FREYA K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy website, good prices and quick delivery

  Review of 30/07/2020, following an experience of 16/07/2020 by NATHAN J. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very good, great service. I would recommend.

  Review of 30/07/2020, following an experience of 15/06/2020 by ELLA R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great service, corrected an error I made when ordering without hassle

  Review of 30/07/2020, following an experience of 19/05/2020 by ANTHONY M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok

  Review of 30/07/2020, following an experience of 10/05/2020 by GEORGIA S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great site

  Review of 30/07/2020, following an experience of 11/05/2020 by AIDEN P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very fast delivery times

  Review of 30/07/2020, following an experience of 06/05/2020 by EVELYN E. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  A++

  Review of 30/07/2020, following an experience of 21/03/2020 by GAVIN T. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  always reliable service

  Review of 30/07/2020, following an experience of 18/05/2020 by LOLA W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Have been using Mister-Auto for a few years now & at times there has been some delays in getting delivery within a reasonable time. I ordered the brake discs & received very quick delivery to Ireland. Have recommended site to others as overall I'm happy with the prices & service I have received.

  Review of 30/07/2020, following an experience of 05/07/2020 by KEVIN B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  execellent service and prices

  Review of 27/07/2020, following an experience of 03/06/2020 by STEFAN W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent service very easy to use the app and the value and quality of the product it is really good. I recommend 100 %to everyone.

  Review of 24/07/2020, following an experience of 01/07/2020 by ALAN M. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Service is good, order processing and delivery could be quicker

  Review of 24/07/2020, following an experience of 28/06/2020 by NATASHA J. *

  *Pseudonymized data at the request of the author

Reviews displayed in chronological order