Customer reviews for mister-auto.ie

Customer reviews

• 5 / 5

  

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  Highly recommended one of the best website selling car parts so far... good price and quick delivery AGAIN I WOULD RECOMMEND TO EVERYBODY

  Review of 03/08/2020, following an experience of 09/02/2020 by ELEANOR M. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Normally no issue. Last delivery of wipers for seat, were not Seat fitment. Difficult to select return option.

  Review of 03/08/2020, following an experience of 30/01/2020 by ALEXANDRA S. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

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  Dear customer, Thank you for your review. Foremost, we would like to sincerely apologize for the inconvenience caused. Regarding the part you received, we would like to take this opportunity to explain that the license plate facility does not recognize the exact year of construction of your vehicle and thus it shows parts for the set of years in which the specific model was being manufactured. During the construction period the manufacturer may have changed some of the parts for some models and this is why a part listed to be compatible may not fit, as it is for a vehicle from another year of manufacture. In this case, we highly recommend that you check your old part and compare its technical details to the ones listed in our website. Please bare in mind that the photos on the website are for basic information and you should check the technical details in the description under the photo to verify the part. If a part is not a direct match we do provide a return option. Our customer support team has gotten in contact with you through your account on the website in order to provide further assistance about returning the parts. We are grateful for your comments as they help us become better at what we do. Please do visit Mister-Auto.ie again soon to find all our latest offers. Kind regards, April, Mister Auto

• 5 / 5

  

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  This order arrived three days before due date brillent

  Review of 03/08/2020, following an experience of 07/02/2020 by BECKY W. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Items damaged in transit, not all items present, no response to an email I sent about same, Very disappointed!!

  Review of 03/08/2020, following an experience of 13/02/2020 by GARY M. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

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  Dear customer, Thank you for your feedback. We cannot find any communication from you in regards to this order. Our customer support team has gotten in contact with you through your account on the website in order to provide further assistance. It is very important for us to keep you as a satisfied customer therefore your comment is very useful to us. This is how we can better our services and provide you with high quality online experience. Please do visit Mister-Auto.ie again soon to find all our latest offers. Kind Regards, April, Mister-Auto

• 5 / 5

  

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  Great to deal with.

  Review of 03/08/2020, following an experience of 18/02/2020 by STEPHANIE L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Correct parts received as ordered , packaged safely and delivered within 5 days. Very good service.

  Review of 03/08/2020, following an experience of 19/02/2020 by TIM M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Fast.reliable and choice

  Review of 03/08/2020, following an experience of 13/02/2020 by ADAM J. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great prices, speedy delivery.. Good products

  Review of 03/08/2020, following an experience of 17/02/2020 by HARRISON B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great product, competitively priced. Fast delivery

  Review of 03/08/2020, following an experience of 19/02/2020 by DANIEL R. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  Parts at times can be wrong ,delivery is slow

  Review of 03/08/2020, following an experience of 17/02/2020 by JOSHUA L. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

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  Dear Customer, Thank you for your feedback. We are very sorry for the inconvenience caused. After carefully checking the tracking information of your parcel with the delivery company, we can confirm that the parcel was shipped on the date stated and delivered on the date stated. Our customer support team has gotten in contact with you through your account on the website in order to provide further assistance. We appreciate your understanding and cooperation. Please do visit Mister-Auto.ie again soon to find all our latest offers. Kind regards, Nick, Mister Auto

• 5 / 5

  

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  excellent service and on time

  Review of 03/08/2020, following an experience of 11/02/2020 by CARLIE R. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Prices are very good. But I am having an issue but can't seem to email them. Would like an email address for queries on orders. Thanks

  Review of 03/08/2020, following an experience of 12/02/2020 by ISAAC E. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Perfect site for car parts, and good price.

  Review of 03/08/2020, following an experience of 14/02/2020 by AIDEN F. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Takes to long to get money back after returning part.

  Review of 03/08/2020, following an experience of 10/02/2020 by NOAH B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very prompt delivery. Great service

  Review of 03/08/2020, following an experience of 13/02/2020 by ALEX E. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  All superb.Quick shipment.Item sealed,exactly same as described on web paga.I'll recommend both,shop and the timing chain.Thank you.

  Review of 03/08/2020, following an experience of 12/02/2020 by MOHAMMED K. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  Slow on parts ,delivery and wrong parts can arrive

  Review of 03/08/2020, following an experience of 19/02/2020 by GRANT M. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

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  Dear Customer, Thank you for your feedback. We are very sorry for the inconvenience caused. After carefully checking the tracking information of your parcel with the delivery company, we can confirm that the parcel was shipped on the date stated and delivered on the date stated. Our customer support team has gotten in contact with you through your account on the website in order to provide further assistance. We appreciate your understanding and cooperation. Please do visit Mister-Auto.ie again soon to find all our latest offers. Kind regards, Nick, Mister Auto

• 5 / 5

  

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  Part's in good price and brands. Alveys I got the write parts and fast. Thanks to the Mister-Auto team.

  Review of 03/08/2020, following an experience of 10/02/2020 by KATIE H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Items delivered on time in perfect condition. No problems

  Review of 03/08/2020, following an experience of 28/02/2020 by COURTNEY A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very fast delivery.

  Review of 03/08/2020, following an experience of 26/02/2020 by TARA H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Highly recommended A++++

  Review of 03/08/2020, following an experience of 25/02/2020 by MUHAMMAD P. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Pricing, delivery and response fine. Disappointed with the Bosch wipers. Very noisy compared to the ones I took off. No reflection on Mr Auto. Pat Hogan.

  Review of 03/08/2020, following an experience of 27/02/2020 by AMBER T. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Once again great service and half the price for the coolant tank than my local parts shop. Despatched the following day. Fast delivery.

  Review of 03/08/2020, following an experience of 21/02/2020 by PETER G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent service and pricing

  Review of 03/08/2020, following an experience of 21/02/2020 by CHRIS R. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Quality product as described.

  Review of 03/08/2020, following an experience of 26/02/2020 by TIFFANY K. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  I would like to refund one item I have purchased. There seems no email address on their website and nobody answers phone. Would never buy anything from them anymore!!

  Review of 03/08/2020, following an experience of 25/02/2020 by SCARLETT H. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

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  Dear customer, Thank you for your comment. After checking our system we can see that you have spoken to our team and a returns procedure has been raised for the part you wanted to return. Our customer support team has gotten in contact with you through your account on the website in order to explain the returns procedure also. You can also always contact us directly via message through your Mister-Auto account, via telephone number 033 08 08 44 09 or via chat for further assistance. Kind Regards, April, Mister-Auto

• 2 / 5

  

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  Polite and helpful but unable to be confident in solving issue

  Review of 03/08/2020, following an experience of 26/02/2020 by AMANDA H. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

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  Dear customer, Thank you for your review. Foremost, we would like to sincerely apologize for the caused inconvenience. Regarding the part you received, we would like to take this opportunity to explain that the license plate facility does not recognize the exact year of construction of your vehicle and thus it shows parts for the set of years in which the specific model was being manufactured. During the construction period the manufacturer may have changed some of the parts for some models and this is why a part listed to be compatible may not fit, as it is for a vehicle from another year of manufacture. In this case, we highly recommend that you check your old part and compare its technical details to the ones listed in our website. Please bare in mind that the photos on the website are for basic information and you should check the technical details in the description under the photo to verify the part. If a part is not a direct match we do provide a return option. We can see that you have already gotten in contact with our customer support team in regards to returning the part. We are grateful for your comments as they help us become better at what we do. Please do visit Mister-Auto.ie again soon to find all our latest offers. Kind regards, April, Mister Auto

• 5 / 5

  

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  Good price and very fast delivery.

  Review of 03/08/2020, following an experience of 21/02/2020 by FINLEY J. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Exelent service and fast delivery

  Review of 03/08/2020, following an experience of 27/02/2020 by AMY H. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  I am order part W57507701 and I don't fit in me car can I send back and return??? You can send me return address!

  Review of 03/08/2020, following an experience of 27/02/2020 by SOFIA E. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I was very pleased with customers service.very helpful and polite.first class service.

  Review of 03/08/2020, following an experience of 25/02/2020 by ANTHONY R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great service.Parts arrive on time.

  Review of 03/08/2020, following an experience of 22/02/2020 by MEGAN R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great prices as usual top class??

  Review of 03/08/2020, following an experience of 10/03/2020 by ELLIE T. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great range of products, chose ATE discs and pads (premium/OEM). Excellent price and delivered within a week. Free delivery too. Can't ask for more.

  Review of 03/08/2020, following an experience of 06/03/2020 by DALE E. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Good product , good price, good service!

  Review of 03/08/2020, following an experience of 12/03/2020 by PATRICIA E. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Monroe Rear shocks for my 05 Santa Fe, best price for set of 2 and Free Shipping...

  Review of 03/08/2020, following an experience of 03/03/2020 by CHRIS M. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Great and quick sevice

  Review of 03/08/2020, following an experience of 02/03/2020 by KELLY H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Top class. Worth every cent

  Review of 03/08/2020, following an experience of 11/03/2020 by AMY O. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Sent me a rh wisbone for a lh one alfa 156 website has wrong description and part number and could not be used and could not contact them

  Review of 03/08/2020, following an experience of 12/03/2020 by COLIN E. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

  Flag

  Dear Customer, Thank you for your review. Foremost, we would like to sincerely apologize for the inconvenience caused. Regarding the incorrect part you received, we would like to take this opportunity to explain that the license plate facility does not recognize the exact year of construction of your vehicle and thus it shows parts for the set of years in which the specific model was being manufactured. During the construction period the manufacturer may have changed some of the parts for some models and this is why a part listed to be compatible may not fit, as it is for a vehicle from another year of manufacture. In this case, we highly recommend that you check your old part and compare its technical details to the ones listed in our website. For this reason we provide each part with OEM (original manufacturer reference), so it will be easier for you to identify the compatible option. Our customer support team has gotten in contact with you through your account on the website in order to provide further assistance about returning the parts. We are grateful for your comments as they help us become better at what we do. Please do visit Mister-Auto.ie again soon to find all our latest offers. Kind regards, April, Mister Auto

• 5 / 5

  

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  Quality parts with quick delivery and great prices.

  Review of 03/08/2020, following an experience of 06/03/2020 by DUNCAN C. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Typed in reg of car and it came up my exact car, brilliant. Went and ordered brake pads and discs, no problem.Arrived within 4 days,perfect only to give them to my mechanic for him to tell me they were too big for my car. Maybe the website should have the exact specs to suit the spec of the car it shows when you put in your reg. Otherwise a brilliant site.

  Review of 03/08/2020, following an experience of 02/03/2020 by KARL M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  A very good service. If one needs parts, order from Mister-Auto.

  Review of 03/08/2020, following an experience of 02/03/2020 by JAYDEN R. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  One parcel takes 10 days to receive, second 5 days. In second one I don't receive Thermostat, Send 2 mail to Customers Support, still don't have any answer back?

  Review of 03/08/2020, following an experience of 05/03/2020 by IAN L. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

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  Dear customer, Thank you for your feedback. According to our system the second order was dispatched and delivered on the scheduled and announces dates. In regards to the first order it was dispatched on the announced date, however was delayed in transit. In regards to the missing product we have not had any communications from you so we can check. We would like to assure you that what have happened is not standard practice and we are doing our best to prevent this from happening in the future. Our customer support team has gotten in contact with you through your account on the website in order to provide further assistance. We appreciate your understanding and cooperation. Please do visit Mister-Auto.ie again soon to find all our latest offers. Kind regards, April, Mister Auto

• 5 / 5

  

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  Quick and safe. Best online car parts supplier in Ireland

  Review of 03/08/2020, following an experience of 09/03/2020 by STEVE M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Top service, fast delivery, great prices!

  Review of 03/08/2020, following an experience of 10/03/2020 by LAYLA S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The parts were a perfect fit and excellent quality.

  Review of 03/08/2020, following an experience of 02/03/2020 by DOMINIC R. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Never got my purchase product

  Review of 03/08/2020, following an experience of 02/03/2020 by ALICE E. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

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  Dear customer, Thank you for your feedback. First, we would like to apologize for any inconvenience caused. After carefully checking the tracking information of the order, we could confirm that the parcel was sent out on time as well as delivered on the scheduled date. We cannot see any further contacts form you regarding not receiving the parcel. Our customer support team has gotten in contact with you through your account on the website in order to provide further assistance. We appreciate your understanding and cooperation. It is important to us to keep you as a customer and we are grateful for your feedback on the case as it helps us get better at what we do. Kind regards, April, Mister Auto

• 5 / 5

  

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  I find Mister Auto a good place to shop. Rarely have I had an issue and when I did, it was sorted quickly. It is one of the first places I look for car parts. I have been using them since 2012 and often go back.

  Review of 03/08/2020, following an experience of 12/03/2020 by BARRY W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  ??????, ??????????? ? ?? ??????? ???????? ????

  Review of 03/08/2020, following an experience of 20/03/2020 by PATRICK A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent and quick

  Review of 03/08/2020, following an experience of 23/03/2020 by WENDY S. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Unfortunately I recieved different part (oil filter)for my Opel Corsa. I'm made my order using the plate numbers.

  Review of 03/08/2020, following an experience of 13/03/2020 by DEAN R. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

  Flag

  Dear Customer, Thank you for your review. Foremost, we would like to sincerely apologize for the inconvenience caused. We would like to take this opportunity to explain that the license plate facility does not recognize the exact year of construction of your vehicle and thus it shows parts for the set of years in which the specific model was being manufactured. During the construction period the manufacturer may have changed some of the parts for some models and this is why a part listed to be compatible may not fit, as it is for a vehicle from another year of manufacture. In this case, we highly recommend that you check your old part and compare its technical details to the ones listed in our website. For this reason we provide each part with OEM (original manufacturer reference), so it will be easier for you to identify the compatible option. Our customer support team has gotten in contact with you through your account on the website in order to provide further assistance. We are grateful for your comments as they help us become better at what we do. Please do visit Mister-Auto.ie again soon to find all our latest offers. Kind regards, April, Mister Auto

• 1 / 5

  

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  You sent the package to wrong address!

  Review of 03/08/2020, following an experience of 26/03/2020 by DONNA H. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

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  Dear customer, Thank you for your comment. According to our system the order was dispatched on the announced shipping date. regrettably there was a delay with the delivery. The courier tried to deliver a few times unsuccessfully and at the end the parcel was delivered to you on 24.03. The order was dispatched to the address provided by you. We don't see any communication from you in regards to the address being incorrect. Please accept our apologies for the delay. Our customer support team has gotten in contact with you through your account on the website in order to provide further assistance. We are grateful for your comments as they help us become better at what we do. Please do visit Mister-Auto.ie again soon to find all our latest offers. Kind regards, April, Mister Auto

• 4 / 5

  

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  I purchased a wiper blade for my car which was easy to find on the mister-auto.ie website, easy and clear to but and delivery was on time. The only issue was the 1m long box the 450mm wiper was delivered in, what a waste of packaging.

  Review of 03/08/2020, following an experience of 20/03/2020 by JOSEPH M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Really cheap car parts with amazing quality.

  Review of 03/08/2020, following an experience of 24/03/2020 by OWEN M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Top class service

  Review of 03/08/2020, following an experience of 19/03/2020 by ALFIE W. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  Ordered for right hand drive car got it for left hand drive.

  Review of 03/08/2020, following an experience of 23/03/2020 by CAROLINE M. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

  Flag

  Dear Customer, Thank you for your review. Foremost, we would like to sincerely apologize for the inconvenience caused. Regarding the incorrect part you received, we would like to take this opportunity to explain that the license plate facility does not recognize the exact year of construction of your vehicle and thus it shows parts for the set of years in which the specific model was being manufactured. During the construction period the manufacturer may have changed some of the parts for some models and this is why a part listed to be compatible may not fit, as it is for a vehicle from another year of manufacture. In this case, we highly recommend that you check your old part and compare its technical details to the ones listed in our website. For this reason we provide each part with OEM (original manufacturer reference), so it will be easier for you to identify the compatible option. Our customer support team has gotten in contact with you through your account on the website in order to provide further assistance about returning the parts. We are grateful for your comments as they help us become better at what we do. Please do visit Mister-Auto.ie again soon to find all our latest offers. Kind regards, April, Mister Auto

• 5 / 5

  

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  The whole process was very easy and straight forward. Delivery was on time and I was kept informed throughout.

  Review of 03/08/2020, following an experience of 20/03/2020 by ALFIE R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Good value for money. Arrived quickly

  Review of 03/08/2020, following an experience of 20/03/2020 by LAUREN W. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

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  Dear customer, Thank you for your feedback. We are happy to hear that you are satisfied with the service. Please let us know if you have any issues as you have given us one star. It is important to us to keep you as a customer and we are grateful for your feedback on the case as it helps us get better at what we do. You can always contact our customer support team directly via message through your Mister-Auto account, via telephone number 033 08 08 44 09 or via chat for further assistance in returning the incorrect part. Kind regards, April, Mister Auto

• 4 / 5

  

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  Good shopping , fast delivery

  Review of 03/08/2020, following an experience of 18/03/2020 by DARREN D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  good website, good service

  Review of 03/08/2020, following an experience of 19/03/2020 by TYLER M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Delivery always in time (whatever they estimate at checkout) good customer service. I buy only from them.

  Review of 03/08/2020, following an experience of 18/03/2020 by HOLLY G. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Very helpful customer care that helped me get the correct brake caliper for my car.

  Review of 03/08/2020, following an experience of 24/03/2020 by NATHAN H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to choose the parts required. Delivered ahead of promised time. All parts fitted perfectly. Saving was substantial and car is driving and stopping as it should.

  Review of 03/08/2020, following an experience of 17/03/2020 by TANYA P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  My purchase arrived on time and as I had ordered. Have used Mr Auto before and will use them again.

  Review of 03/08/2020, following an experience of 04/04/2020 by JORDAN Y. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I warmly recomend this seller.

  Review of 03/08/2020, following an experience of 27/03/2020 by KEITH M. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Great range from budget to premium , postage is usually around 4 working days to Ireland

  Review of 03/08/2020, following an experience of 30/03/2020 by ERIN R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Good prices and delivery

  Review of 03/08/2020, following an experience of 01/04/2020 by NEIL M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very impressed with Mister Auto after sales service. I ordered a set of wipers for Honda Jazz but the rear wiper differed from the original when I tried to fit it. The cost of returning the incorrect part would have exceeded the cost of the item. After a couple of emails were exchanged they applied a credit to my account and organised to ship the correct part immediately. I’m back on the road again.

  Review of 03/08/2020, following an experience of 27/03/2020 by NOAH C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Always find the parts to be the best quality and good value

  Review of 03/08/2020, following an experience of 28/03/2020 by PAULINE R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Super service, Very good prices, quick delivery. Ease of finding correct part by typing in registration number, Will definitely use again.

  Review of 03/08/2020, following an experience of 31/03/2020 by MARY W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent products at fair prices delivered in a timely fashion. Not my first purchase and each time I've been satisfied.

  Review of 03/08/2020, following an experience of 02/04/2020 by HELENA K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The parts were available & the price was competitive. Delivery takes longer as most parts come from france for a 2003 renault but dilivery times were accurate.

  Review of 03/08/2020, following an experience of 03/04/2020 by FRANK W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The first order was lost in France. I got refunds and ordered the stuff again. All arrived really fast

  Review of 03/08/2020, following an experience of 04/04/2020 by ELLIOT S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  All good use more than 5 years, every time happy, recommend

  Review of 03/08/2020, following an experience of 07/04/2020 by DONNA M. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Ordereded a timing belt kit off this company 3 weeks ago and it still hasn't arrived. I've been ringing them for 2 weeks now and been td they've opened a case but yet no one is getting back to me. I got told last week I would get a refund but no refunded. STAY AWAY.....

  Review of 03/08/2020, following an experience of 02/04/2020 by SELINA M. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

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  Dear customer, Thank you for your comment. According to our system the order was dispatched on the announced shipping date. regrettably it was lost in transit. We have investigated this with the courier, however we can see that you have already gotten your refund by Paypal. Please accept our apologies for the inconvenience. Our customer support team has gotten in contact with you through your account on the website in order to provide further assistance. We are grateful for your comments as they help us become better at what we do. Please do visit Mister-Auto.ie again soon to find all our latest offers. Kind regards, April, Mister Auto

• 3 / 5

  

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  Package was located in France and not in Ireland, it took 11days to get that package delivered. Regarding goods don't know yet as Bolk brakes is not known much to me. Micks garage is so far faster and easier car parts online order option for Ireland.

  Review of 03/08/2020, following an experience of 31/03/2020 by DEAN P. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

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  Dear customer, Thank you for your feedback. Mister Auto is a European company based in France. This information is also available on our website in the Terms and Conditions section. Please take our apologies for any inconvenience caused. After carefully checking the tracking information of your parcel with the delivery company, we can confirm that the parcel was shipped on the date stated and was delivered on the delivery date stated. Our customer support team has gotten in contact with you through your account on the website in order to provide further assistance. We appreciate your understanding and cooperation. Please do visit Mister-Auto.ie again soon to find all our latest offers. Kind regards, Nick, Mister Auto

• 1 / 5

  

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  Tuck way to long to get my order very unhappy

  Review of 03/08/2020, following an experience of 13/04/2020 by JORDAN R. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

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  Dear customer, Thank you for your feedback. Please accept our apologies for the inconvenience. According to our system the second order was dispatched and delivered on the scheduled and announces dates. In regards to the first order it was dispatched a day after the announced date, due to a delay with our suppliers. We would like to assure you that what have happened is not standard practice and we are doing our best to prevent this from happening in the future. We appreciate your understanding and cooperation. Please do visit Mister-Auto.ie again soon to find all our latest offers. Kind regards, Nick, Mister Auto

• 5 / 5

  

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  Great service. Thanks

  Review of 03/08/2020, following an experience of 16/04/2020 by KYLE C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  ????????????

  Review of 03/08/2020, following an experience of 13/04/2020 by DAISY G. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Delivery time is far to slow

  Review of 03/08/2020, following an experience of 17/04/2020 by ELIZABETH S. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

  Flag

  Dear Customer, Thank you for your review. We are grateful for your comments as they help us become better at what we do. After carefully checking the tracking information of your parcel with the delivery company, we can confirm that the parcel was shipped on the date stated, unfortunately there was a one day delay in transit. Please accept our apologies, if any inconvenience was caused. Please do visit Mister-Auto.ie again soon to find all our latest offers. Kind regards, Nick, Mister Auto

• 5 / 5

  

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  Very good guys, fast and reliable

  Review of 03/08/2020, following an experience of 17/04/2020 by MUHAMMAD S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent website. Pricing always competitive

  Review of 03/08/2020, following an experience of 09/04/2020 by POPPY L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Good service from Mr Auto. What you order is what you get. The free delivery can be quite slow, probably to encourage you to pay for faster delivery.

  Review of 03/08/2020, following an experience of 13/04/2020 by PETE G. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Good online shopping

  Review of 03/08/2020, following an experience of 13/04/2020 by TIM C. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

  Flag

  Dear customer, Thank you for your review. We are grateful for your comments as they help us become better at what we do. After carefully checking the tracking information of your parcel with the delivery company, we can confirm that the parcel was shipped on the date stated and was delivered on the delivery date stated. Please accept our apologies, if any inconvenience was caused. Please do visit Mister-Auto.ie again soon to find all our latest offers. Kind regards, Nick, Mister Auto

• 5 / 5

  

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  Great Price Great Customer Care Very Pleased.

  Review of 03/08/2020, following an experience of 15/04/2020 by ETHAN S. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  Was promised a return postage label ,So as I could return an item for a refund, Guess what no return postage label. Also no contact email address to be found anywhere so here is the only contact page they seem to have ,Make of it what you want.

  Review of 03/08/2020, following an experience of 14/04/2020 by MOHAMMED P. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

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  Dear customer, Thank you for your feedback. Please take our apologies for any inconvenience caused. We would like to inform you, that our phone number and email address are listed on the website. You could find them at the bottom of our web page. Regarding access to your return postage labels, you could find them on the ""My returns"" section when you login to your Mister-Auto profile. However, our customer support team will also contact you via email with instructions and the return postage labels, so we could provide you with the best service possible. We are grateful for your comments as they help us become better at what we do. Please do visit Mister-Auto.ie again soon to find all our latest offers. Kind regards, Nick, Mister Auto

• 1 / 5

  

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  Placed order no issue but when I opened the box an item that I ordered was missing. Emailed as soon as possible and over 9 days later no answer. Not the first time this has happened as they pack the boxes not very well so items arrived broken etc. Customer service is poor. What happened to the live chat feature ? Got a refund after I had to phone twice. Fact is I emailed over two months ago.

  Review of 03/08/2020, following an experience of 13/04/2020 by JULIE R. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

  Flag

  Dear customer, Thank you for your comment. According to our system the order was dispatched on the announced shipping date. regrettably an item was missing. We have investigated this with the courier, however we can see that you have already gotten your refund. Please accept our apologies for the inconvenience. We are grateful for your comments as they help us become better at what we do. Please do visit Mister-Auto.ie again soon to find all our latest offers. Kind regards, Nick, Mister Auto

• 5 / 5

  

  Edit Flag

  Great company to deal with and always the right parts

  Review of 03/08/2020, following an experience of 15/04/2020 by MARIA L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Good prices and delivery times as expected

  Review of 03/08/2020, following an experience of 17/04/2020 by KELLY R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy site to use. Parts are good value. Fast delivery.

  Review of 03/08/2020, following an experience of 18/04/2020 by MASON P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great prices and range, just be careful as some listings are incorrect.Wrong timing belt listed for my C3 Picasso, 137 teeth listed, 141 teeth correct!

  Review of 03/08/2020, following an experience of 20/04/2020 by JORDAN W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Convenient & no problems, good choices to pick from,a good company.

  Review of 03/08/2020, following an experience of 24/04/2020 by HEATHER M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Purchased Motor Oil for my Jeep. Easy to find, easy to order and delivered when they said it would be. Very happy and will use again. Thanks

  Review of 03/08/2020, following an experience of 20/04/2020 by EVIE R. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  I order parts on the 10th of April still haven't received them on the 24th and paid for quick delivery. I ordered parts that were listed as available on the site and 2 weeks later they cancelled the order stating they weren't available so have to now go and order elsewhere which will cost me another two weeks of time. Would be slow to order stuff from mister-auto again after this

  Review of 03/08/2020, following an experience of 24/04/2020 by NATASHA C. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

  Flag

  Dear Customer, Thank you for your feedback. After carefully checking your case we can see that unfortunately your order was delayed in the preparation stage, due to the unavailability of our suppliers. Once that was confirmed, we proceeded with the cancellation of the order and the reimbursement of the cost. Please accept our apologies for the delay and the inconvenience caused. We are grateful for your comments as they help us become better at what we do. Please do visit Mister-Auto.ie again soon to find all our latest offers. Kind regards, Nick, Mister Auto

• 1 / 5

  

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  Price is good and delivery was fast, but they sent the wrong part. Update: I contacted them and they refused to refund me. They want me to pay postage fees and get exposed to covid 19 over their mistake. Avoid.

  Review of 03/08/2020, following an experience of 25/04/2020 by JASON Y. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

  Flag

  Dear Customer, Thank you for contacting us. After carefully checking your case we can see that the return process for your order has been created and we expect to receive the order back, so we could proceed with issuing the refund for the cost. Please accept our apologies for the delay and the inconvenience caused. We are grateful for your comments as they help us become better at what we do. Please do visit Mister-Auto.ie again soon to find all our latest offers. Kind regards, Nick, Mister Auto

• 5 / 5

  

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  Excellent and fast

  Review of 03/08/2020, following an experience of 21/04/2020 by YVONNE W. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Overall mister auto is a great site to deal with, prices are competitive and parts are almost always the right ones. Shipping can be a little slow sometimes.

  Review of 03/08/2020, following an experience of 25/04/2020 by WAYNE T. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The best online shop but standard delivery it’s so slow Highly recommended

  Review of 03/08/2020, following an experience of 19/04/2020 by ZOE W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Hi,good and quick job,i am hapy Thanks.

  Review of 03/08/2020, following an experience of 24/04/2020 by ADRIAN R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  good quality and good shipping

  Review of 03/08/2020, following an experience of 20/04/2020 by IAN K. *

  *Pseudonymized data at the request of the author

Reviews displayed in chronological order