Customer reviews for mister-auto.ie

4.3 / 5

Calculated from 466 reviews obtained over the last 12 months

6064 reviews since 24/07/2020

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Mister Auto is highly regarded for its excellent customer service, quick shipping, and a wide range of reliable products at competitive prices. The website's user-friendly interface makes finding the right parts easy and efficient.

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  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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icon sparkle Review Summary

Mister Auto is highly regarded for its excellent customer service, quick shipping, and a wide range of reliable products at competitive prices. The website's user-friendly interface makes finding the right parts easy and efficient.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Was it helpful? Yes No

Customer reviews

  • 5 / 5
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    Great company

    Review of , following an experience of by ANDREI B.

  • 4 / 5
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    Ordered a battery and 2 , 5lt of 10w40 oil, all in 1 order, it took 3 deliveries, first was the battery then the 1st 5lt of oil then a few days later I get the second 5lt of oil, pretty poorly organised delivery which must have ruined any profits Mr auto might have made

    Review of , following an experience of by JOHN C.

    Answer by mister-auto.ie
    Flag

    Hello, Thank you for your review and for sharing your experience with us. We apologise for the delivery delays you encountered; we strive to provide a seamless service and your feedback helps us improve. If you have any further concerns or need assistance, please don’t hesitate to reach out. Best regards. mister-auto.ie team

  • 4 / 5
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    Happy with online selection process

    Review of , following an experience of by WILLIAM O.

    Answer by mister-auto.ie
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    Hello, Thank you for taking the time to share your feedback! We’re delighted to hear that you are happy with our online selection process. If you have any further suggestions or questions, please don’t hesitate to reach out. Best wishes. mister-auto.ie team

  • 1 / 5
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    Ordered from .ie website and got part for wrong side of the car. Not paying a tenner to return it.

    Review of , following an experience of by HAZEL M.

    Answer by mister-auto.ie
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    Hello, We're genuinely sorry to hear about your experience with the incorrect part order. We understand how frustrating this can be, especially when it involves additional costs. If you would like to discuss this further or explore potential solutions, please don't hesitate to reach out to us. Thank you for your feedback. mister-auto.ie team

  • 1 / 5
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    Feedback on Order Y25697849 I have been a loyal Mister Auto customer with several successful past orders, but this experience has been very disappointing. My recent order (two 5L bottles of engine oil) arrived damaged and leaking. The DPD driver delivered only one parcel at the door, went back to the van, then left. Later, I found the second parcel left near my door, soaked in oil and unusable. I had no chance to inspect or refuse the delivery, as the driver did not knock or ask for a signature. I immediately reported the issue with clear photos, but Mister Auto’s response was that the “package was delivered in good condition,” which is not true. They refused my refund request, even though EU consumer law clearly protects customers when goods arrive damaged. I am disappointed by the lack of responsibility shown by both the carrier and Mister Auto. Unless this is resolved fairly, this experience will ruin my trust in Mister Auto despite my previous loyalty as a customer.

    Review of , following an experience of by SERHII H.

    Answer by mister-auto.ie
    Flag

    Hello, We sincerely apologise for the inconvenience you've experienced with your recent order. Your feedback is valuable to us, and we understand the frustration caused by the damaged delivery. We would like to investigate this matter further to ensure a satisfactory resolution. Please reach out to our customer service team with your order details, and we will do our best to assist you. Thank you for your understanding. mister-auto.ie team

    Answer by Serhii H.
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    Thanks. Everything is sorted.

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  • 5 / 5
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    Great product in good price.

    Review of , following an experience of by KAROLINA K.

  • 2 / 5
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    Pollen filter that was marked as compatible with my car does not fit it. Priced cheap, but still does not help and need to order different

    Review of , following an experience of by NIKOLAI M.

    Answer by mister-auto.ie
    Flag

    Hello, Thank you for sharing your feedback with us. We're sorry to hear that the pollen filter did not fit your vehicle as expected. We understand how inconvenient this can be and encourage you to reach out to our customer service team for assistance in finding the correct part for your car. Best regards. mister-auto.ie team

  • 5 / 5
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    Excellent value

    Review of , following an experience of by GREGORY M.

  • 5 / 5
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    Fast delivery from france to ireland

    Review of , following an experience of by ROBERT S.

  • 5 / 5
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    Order was received in full with no issue

    Review of , following an experience of by PETER M.

  • 5 / 5
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    All parts correct that were ordered Quick and reliable delivery Will be using mister auto again Highly recommended

    Review of , following an experience of by JASON H.

  • 1 / 5
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    waited a month for the order

    Review of , following an experience of by VALENTYN D.

    Answer by mister-auto.ie
    Flag

    Hello, Thank you for sharing your experience with us. We understand how frustrating it can be to wait for an order and sincerely apologise for any inconvenience this has caused. Your feedback is important, and we are committed to improving our service. If you'd like to discuss this further, please don't hesitate to reach out. Best regards. mister-auto.ie team

  • 5 / 5
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    Great selection of products at competitive prices. Good fast delivery also

    Review of , following an experience of by CONOR G.

  • 5 / 5
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    Organised website, wide selection of parts, simple ordering process and exceptional customer service

    Review of , following an experience of by NIKLAS H.

  • 5 / 5
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    All the items were of good quality

    Review of , following an experience of by MAHAMA A.

  • 2 / 5
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    I bought the product a month ago when it was available and after 3 weeks I was informed that they were out of stock and would not have it, I was offered a refund but without the shipping fee I paid, the second product did not arrive.

    Review of , following an experience of by WOJCIECH S.

    Answer by mister-auto.ie
    Flag

    Hello, We’re truly sorry to hear about your experience with your recent order. We understand how disappointing it can be when products are unavailable, and we appreciate your feedback regarding the refund process. Please reach out to our customer service team so we can assist you further. Thank you for bringing this to our attention. mister-auto.ie team

  • 5 / 5
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    Great service, never had any problems with them over twenty years.

    Review of , following an experience of by KARL M.

  • 4 / 5
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    No issues, fast delivery

    Review of , following an experience of by PAT O.

    Answer by mister-auto.ie
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    Hello, Thank you for taking the time to share your experience with us! We're pleased to hear that you had a fast delivery. If you have any further feedback or questions, feel free to reach out. We’re here to help! Best regards. mister-auto.ie team

  • 5 / 5
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    Thank you,good parts and price.

    Review of , following an experience of by R M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Great value and selection of quality parts. The free postage on the app is a big help in saving costs. Plus the auto 10 coupon helps when you have a large order.

    Review of , following an experience of by FIONN S.

  • 5 / 5
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    Quality brands at good prices, quick delivery too.

    Review of , following an experience of by PAUL C.

  • 5 / 5
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    great service..

    Review of , following an experience of by JON O.

  • 5 / 5
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    Excellent

    Review of , following an experience of by MIGUEL Q.

  • 3 / 5
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    Good to find parts BUT they did not use my post code so urgent order was delayed in spite of paying for faster delivery! lease use the post code supplied at order time. Without it the order is delayed!

    Review of , following an experience of by JOHN B.

    Answer by mister-auto.ie
    Flag

    Hello, Thank you for your feedback. We understand how important accurate information is for timely deliveries, and we apologise for any inconvenience caused by the oversight regarding your postcode. We appreciate your input and will work to enhance our processes to prevent similar issues in the future. If you have any other concerns, please feel free to reach out. Best regards. mister-auto.ie team

  • 5 / 5
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    Everything worked out smoothly. I have the added piece of mind working for a Stellantis brand that allows me to search by oe part number making part lookup easier.

    Review of , following an experience of by DAVID M.

  • 4 / 5
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    The box was open and all fixed up. Does not look like was new.

    Review of , following an experience of by MARCOS F.

    Answer by mister-auto.ie
    Flag

    Hello, Thank you for your feedback. We genuinely appreciate you bringing this to our attention, and we understand that receiving an item in an unexpected condition can be disappointing. If you'd like to discuss this further, please don’t hesitate to reach out to us. Best regards. mister-auto.ie team

  • 3 / 5
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    I couldn't change my details in the app and on on the website, so my order was sent to the wrong address and and even when I called support and asked to change the delivery address, the order still arrived to the wrong address

    Review of , following an experience of by VOLODYMYR B.

    Answer by mister-auto.ie
    Flag

    Hello, Thank you for sharing your experience with us. We genuinely apologise for the inconvenience you faced with updating your details and the delivery issue. Your feedback is important, and we’re here to help resolve any ongoing concerns. If you would like to discuss this further, please feel free to reach out to our support team. Best regards. mister-auto.ie team

  • 5 / 5
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    This site is brilliant. So easy to order from. and the prices are unbelievable.

    Review of , following an experience of by PADRAIG R.

  • 5 / 5
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    Пошук на сайті трохи незручний.

    Review of , following an experience of by SERHII B.

  • 5 / 5
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    Easy to Order, Free Delivery and Arrived as promised - Excellent

    Review of , following an experience of by GER B.

  • 5 / 5
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    staff are very easy to deal with

    Review of , following an experience of by RHAMIMAR B.

  • 5 / 5
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    Fast super good price

    Review of , following an experience of by J P. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Brilliant service

    Review of , following an experience of by MARTIN C.

  • 5 / 5
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    Good quality items received. Will do the job very well

    Review of , following an experience of by BRIAN H.

  • 5 / 5
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    Great service

    Review of , following an experience of by ENDA K.

  • 5 / 5
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    Very fast delivery good products

    Review of , following an experience of by BRENDAN O.

  • 5 / 5
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    Fantastic price and prompt delivery. Can't ask for more than that , definitely re recommended.

    Review of , following an experience of by MICHAL N.

  • 5 / 5
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    Super price

    Review of , following an experience of by GURSKAS E.

  • 5 / 5
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    5 stars

    Review of , following an experience of by GIURGILA A.

  • 5 / 5
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    all good'no issues,fast shipping

    Review of , following an experience of by ANNA K.

  • 5 / 5
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    Every ting is ok ,faster delivery,good company

    Review of , following an experience of by JACEK B.

  • 5 / 5
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    Got few photos of the door lock from my mechanic and I compared to different options I had from Mr Auto and the result was 100% positive. I saved €200. Thanks

    Review of , following an experience of by ÁNGEL A.

  • 5 / 5
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    Excellent service. Item rec was exactly what I ordered. Fast del

    Review of , following an experience of by JOSEPH D.

  • 5 / 5
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    Easy to order, competitive prices and good delivery options.

    Review of , following an experience of by PYSZKO J.

  • 5 / 5
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    Could not get original part for Audi but I found it on mister Auto & quick delivery

    Review of , following an experience of by DARREN O.

  • 5 / 5
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    Great customer service

    Review of , following an experience of by VITOR S.

  • 5 / 5
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    Thanks. Quick delivery. Good Quality

    Review of , following an experience of by SERGEJS H.

  • 5 / 5
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    Quick delivery. Strong packing box. Good price.

    Review of , following an experience of by I M. *

    *Pseudonymized data at the request of the author

  • 4 / 5
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    Love the products BUT, this time my delivery took 10 days and I paid for best delivery - however, delivery may have been out of Mister Auto control

    Review of , following an experience of by DONOHUE T.

  • 5 / 5
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    Excellent Products, Prices and Service

    Review of , following an experience of by KEVIN B.

  • 5 / 5
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    Everything was great, I made a mistake when ordering and was able to phone up and got it fixed within a few minutes, great service

    Review of , following an experience of by SEAMUS C.

  • 4 / 5
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    Handy service and good value if you’re not in too much of a hurry

    Review of , following an experience of by JOHN M.

  • 1 / 5
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    Not delivered

    Review of , following an experience of by Y P. *

    *Pseudonymized data at the request of the author

    Answer by mister-auto.ie
    Flag

    Hello, We’re truly sorry to hear about your delivery experience. We understand how frustrating this can be and appreciate your feedback. Please reach out to our customer service team with your order details so we can assist you further. Thank you for bringing this to our attention. mister-auto.ie team

    Answer by Y P
    Flag

    Good service

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  • 4 / 5
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    great fast service

    Review of , following an experience of by JOHN F.

  • 5 / 5
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    User friendly site and great choice of parts

    Review of , following an experience of by ANTHONY P.

  • 1 / 5
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    I still have not got my order.... It is now 4 days overdue. The problem seems to be with carrier DPD.. This is going to have a negative impact on mister auto and this should not be the case. So in this case I cannot give review.

    Review of , following an experience of by BRIAN H.

    Answer by mister-auto.ie
    Flag

    Hello, Thank you for sharing your experience with us. We sincerely apologize for the delay in receiving your order, and I understand how frustrating this must be. We are actively investigating the issue with DPD and will do our best to rectify the situation. We fully understand your frustration and invite you to contact us directly so that we can assist you in locating your package. Your satisfaction is very important to us. Best regards, The mister-auto.com team

  • 5 / 5
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    I ordered some replacement wiper blades for my 2024 Mercedes GLA. They are Bosch. Fit was tight at the connection, which seems to be the case with aftermarket blades on this car. I bought another brand from another supplier that I couldn't get on. First tioever. Anyway, these Bosch are of excellent quality. Much better than the original MB blades. Mister Auto delivers the parts fast. I received them in two days. I'll always use Mister Auto. They're great!

    Review of , following an experience of by JACK O.

  • 5 / 5
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    Easy to find what I was looking for. The website provide all the information I needed, good price and the expected delivery date. The battery I purchased arrived earlier than expected so very happy. I would recommend.

    Review of , following an experience of by MARCOS P.

  • 4 / 5
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    Easy enough to find your way around and locate the parts. They do keep referring to drivers side and passenger side, which is not helpful, given that could be either side. But they refuse to use the more normal left and right. Also, when parts are incorrect, they won’t allow you to request a return from anything other than a computer. Given they expect everyone to use the app, that’s a sort of cop-out. Send anything and it won’t come back. I had to source brake pads locally, because the ones they sent bore no relation to the ones I needed, even though they sent me the right discs!

    Review of , following an experience of by DUNCAN C.

  • 5 / 5
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    Exactly the right part.

    Review of , following an experience of by MICHAEL M.

  • 5 / 5
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    Excellent service and products.

    Review of , following an experience of by MICHAEL C.

  • 4 / 5
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    Mister Auto were fine. Express delivery was a bit disappointing for the extra cost.

    Review of , following an experience of by JOHN M.

  • 5 / 5
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    Great job

    Review of , following an experience of by JAMES G.

  • 4 / 5
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    Very fast response from customer service

    Review of , following an experience of by DAVY S.

  • 5 / 5
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    Best service in Europe

    Review of , following an experience of by ALAM Z.

  • 5 / 5
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    👍👍👍

    Review of , following an experience of by OLEG F.

  • 5 / 5
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    I m still waiting for my shipment for the last few weeks

    Review of , following an experience of by FLORIN MARIAN I.

  • 5 / 5
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    Very quick delivery and reliable,definitely use them again

    Review of , following an experience of by PATRICK W.

  • 5 / 5
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    All parts came as they should. Very well packaged and promptly delivered.

    Review of , following an experience of by D M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Rang cus care and was very helpfull

    Review of , following an experience of by TOM G.

  • 5 / 5
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    fast order processing and fast delivery Thank you

    Review of , following an experience of by ANDRII B.

  • 5 / 5
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    Brilliant place to buy car parts for any budget, great selection and excellent value.

    Review of , following an experience of by CANICE B.

  • 5 / 5
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    All parts I have bought have been perfect and very well priced from the top brands to the cheaper one's.

    Review of , following an experience of by MARK D.

  • 5 / 5
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    5/5 Good product - great delivery on time

    Review of , following an experience of by DONOHUE T.

  • 5 / 5
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    Reliable seller, simple way to order whatever part you need. Good list of brands and reasonable prices. Packaging was good, delivered in about a week after ordering.

    Review of , following an experience of by ANDRO Z.

  • 5 / 5
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    Excellent Place To Shop Great Choice and Very Good Prices

    Review of , following an experience of by SHANE M.

  • 5 / 5
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    Good quality items at very good prices. Well packaged and delivered efficiently.

    Review of , following an experience of by FIONN S.

  • 5 / 5
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    Everything is super cool

    Review of , following an experience of by TOMAS L.

  • 5 / 5
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    I all the time ordering from you and it's good for a money

    Review of , following an experience of by ZELJKO H.

  • 5 / 5
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    Mister auto is the best for auto parts. A wide range of products with the best prices and the shipping time was very fast. Will definitely be using again.

    Review of , following an experience of by ALEX O.

  • 5 / 5
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    Highly recommend

    Review of , following an experience of by JANUSZ W.

  • 5 / 5
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    Excellent value for money

    Review of , following an experience of by ALAN T.

  • 5 / 5
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    Very good selection and excellent prices. Fast delivery and quality parts

    Review of , following an experience of by K K. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Great products at very reasonable prices and fast delivery. Mister-Auto is my go-to site when I need car parts

    Review of , following an experience of by JOHN K.

  • 5 / 5
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    Thank you.

    Review of , following an experience of by EDIJS B.

  • 5 / 5
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    Very happy with the service.

    Review of , following an experience of by NOEL D.

  • 1 / 5
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    If you care about delivery time, don't order from Mister Auto. I waited eleven days for the shipment.It took a week to prepare the shipment.

    Review of , following an experience of by M K. *

    *Pseudonymized data at the request of the author

    Answer by mister-auto.ie
    Flag

    Hello, Thank you for sharing your experience with us. We sincerely apologize for the delays you experienced, we understand how frustrating it can be. We would like to inform you that to boost the delivery of your order, you have the option of taking premium preparation or express delivery for delivery 48 to 72 hours after placing your order. We thank you for your understanding and wish you an excellent day. Best regards, All the Mister-Auto team

    Answer by M K
    Flag

    What is free at other sellers (next day or in three days delivery), I have to pay extra at Mr. Auto

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  • 5 / 5
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    Plenty of parts to match with my vehicle Even though it’s a 06. I’d recommend Mister Auto

    Review of , following an experience of by HELEN G.

  • 1 / 5
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    I ordered a right hand side wing mirror, they sent me a left hand one.

    Review of , following an experience of by ROBERT G.

    Answer by mister-auto.ie
    Flag

    Hello, Thank you for sharing your experience with us. We sincerely apologize for the confusion with your order; we understand how frustrating this can be. We understand how frustrating this can be. We encourage you to contact our customer service department if you have not already done so to report the problem so that we can find a solution quickly. We remain available if needed. Best regards, The Mister Auto team

  • 3 / 5
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    Goods ordered on the 5th but were not dispatched until the 11th,never said goods not in stock so why the delay in dispatch?

    Review of , following an experience of by GREG S.

    Answer by mister-auto.ie
    Flag

    Hello, Thank you for sharing your experience with us. We sincerely apologize for the delay in dispatching your order. We understand how frustrating this can be, and we appreciate your feedback as it helps us improve our services. Please know that we are continuously working to ensure a smoother process for our customers. Best regards, The Mister Auto Team

  • 2 / 5
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    Brake hose for Mondeo MK5 from mapco, Bracket doesn't fit, don't go for this part. Might be cheap but doesnt fit . Delivery times way too long. Never Mr Auto again. Just a drop shipper to their ware house no parts in stock for direct delivery.

    Review of , following an experience of by RON S.

    Answer by mister-auto.ie
    Flag

    Hello, Thank you for your feedback. We sincerely apologize for the inconvenience you experienced with the brake hose and the delay in delivery. We encourage you to contact our customer service department if you have not already done so to report the problem so that we can find a solution quickly. We remain at your disposal should the need arise. Yours faithfully The Mister Auto team

    Answer by Ron S.
    Flag

    No point in contacting Customer support, just remove the part from you inventory so future customers will not getting the wrong parts and saves you from the hasle to deal with frustrated customers.

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  • 2 / 5
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    Wrong injector sealing delivered

    Review of , following an experience of by KONRAD S.

    Answer by mister-auto.ie
    Flag

    Hello, Thank you for your feedback. I understand how frustrating it can be to receive the wrong parts, and we sincerely apologize for any inconvenience this has caused. Your experience is important to us and we appreciate hearing from you. If you have not already done so, we encourage you to contact our customer service department to report the problem so that we can quickly find a solution. We remain available if necessary. Yours faithfully The Mister Auto team

  • 5 / 5
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    Very fast delivery and high product quality. Very happy with it

    Review of , following an experience of by WALTER M.

  • 1 / 5
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    Hello, I don't understand why I sent two messages and still haven't received a response regarding my order. Customer service is terrible.

    Review of , following an experience of by FERNANDO M.

    Answer by mister-auto.ie
    Flag

    Hello, Thank you for sharing your experience. We sincerely apologize for the delay in our response regarding your order; your feedback is important, and we understand how frustrating this can be. Please know that we are committed to improving our customer service and appreciate your patience as we work to resolve this matter. Best regards, The Mister Auto Team

  • 1 / 5
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    Website is set up to scam people with fake promotions that they end up being charged for! And when you complain to customer care your basically told your lying (send me a screenshot or it didn't happen) why would I have taken a screen shot of that? It came up on your website, you should know what I have clicked on. The delivery date is also misinforming, shows as delivery date on website, then after you oder that same date shows as shipment date not delivery date, delivery times are a joke, takes almost a week before package even leaves your warehouse! On top of all this, you try to fool people into this thinking this is an irish company, shipping from Ireland. All in all I would never use this website again and will strongly recommend others don't use it either! If you were just clear and honest it wouldnt even be that bad, if you knew what to expect before buying it wouldn't even be an issue, but the website in its entirety is just full of deception!

    Review of , following an experience of by R D. *

    *Pseudonymized data at the request of the author

    Answer by mister-auto.ie
    Flag

    Dear Guest, Thank you for taking the time to share your experience with us. We're very sorry to hear about the difficulties you've experienced with promotions and delivery times. We encourage you to contact our customer service department if you have not already done so to report the problem so that we can quickly find a solution. We remain at your disposal should the need arise. Yours faithfully The Mister Auto team

  • 5 / 5
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    Easy to communicate, quick delivery

    Review of , following an experience of by SERGEY K.

  • 5 / 5
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    Very good parts

    Review of , following an experience of by ALEXANDRU IOAN G.

  • 3 / 5
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    Very long time in shipment. Also doesn't state before buying where it comes from. I assumed UK but it came from Europe.

    Review of , following an experience of by RICHARD K.

    Answer by mister-auto.ie
    Flag

    Hello thank you for your feedback. We sincerely apologize for the delay in shipping and understand how frustrating it can be, especially if the origin was unclear. However, we would like to inform you that to boost the delivery of your order, you have the option of taking premium preparation or express delivery for delivery 48 to 72 hours after ordering. We thank you for your understanding and wish you an excellent day. Best regards, All the Mister-Auto team

    Answer by Richard K.
    Flag

    It be better if it states where the item is shipping from so at least that way you can prepare/arrange for the time scale.

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  • 4 / 5
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    Delivery is slower than other service providers, but the quality and price is right.

    Review of , following an experience of by PAUL D.

  • 5 / 5
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    The part arrived very quickly and fitted correctly and fixed the issue, very happy with the service

    Review of , following an experience of by JOHN R.

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