Customer reviews for mister-auto.ie

Customer reviews

• 5 / 5

  

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  Great company and great service and their prices are very competitive

  Review of 03/08/2020, following an experience of 19/11/2019 by KARL C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Top class service highly recommended. ??

  Review of 03/08/2020, following an experience of 19/11/2019 by ETHAN C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Good price,good quality

  Review of 03/08/2020, following an experience of 28/11/2019 by FINLEY W. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Again wrong product,last time ordered

  Review of 03/08/2020, following an experience of 27/11/2019 by KEN W. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

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  Dear Mr. Blicharz, Thank you for your review. Foremost, we would like to sincerely apologize for the inconvenience caused. Please let us know if you would like to return any parts and we can arrange replacements to be send. If a part is not a direct match, we strongly recommend to contact our customer service either via the phone number 07 68 88 72 59 or via the message section on the website, so they can assist you with returning the product and find you the compatible option. Our customer support team has gotten in contact with you through your account on the website in order to provide further assistance. We are grateful for your comments as they help us become better at what we do. It is important to us to keep you as a customer and we are grateful for your feedback on the case as it helps us get better at what we do. Please do visit Mister-Auto.ie again soon to find all our latest offers. Kind regards, April, Mister Auto

• 5 / 5

  

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  Ye great service what can I say

  Review of 03/08/2020, following an experience of 29/11/2019 by DOMINIC H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very good price,quick shipping. Thanks

  Review of 03/08/2020, following an experience of 28/11/2019 by JONATHAN P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very good seler fast shiping I recomend

  Review of 03/08/2020, following an experience of 29/11/2019 by HELEN C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Quality of products is fantastic. And delivery was brilliant but never got promo code to use free delivery.

  Review of 03/08/2020, following an experience of 02/12/2019 by JONATHAN M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent range of parts and super fast delivery.

  Review of 03/08/2020, following an experience of 02/12/2019 by SABRINA P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Right stuff came on time no fuss great

  Review of 03/08/2020, following an experience of 02/12/2019 by LOUIS H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Fabulous service. When others cross referenced a part incorrectly, Mr Auto got it right. Very good value and postage time options very clear. 5 out of 5. Faultless service.??

  Review of 03/08/2020, following an experience of 28/11/2019 by PATRICIA Y. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Absolutely fantastic service

  Review of 03/08/2020, following an experience of 27/11/2019 by GEORGE S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  bmw suspension parts received and fitted,perfect. excellent shipping time. thank you.

  Review of 03/08/2020, following an experience of 01/12/2019 by ELLIE B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I placed my order on a Sunday night and as promised I had my goods within a few days prompt service.

  Review of 03/08/2020, following an experience of 02/12/2019 by DUNCAN S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  High quality of the service. 30 percent lower price than in a stationary store. Very well packaged car part. Delivery within a week. I recommend Mister Auto.

  Review of 03/08/2020, following an experience of 03/12/2019 by NAOMI K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Fast delivery Quality parts Good packaging

  Review of 03/08/2020, following an experience of 28/11/2019 by ELLIE P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Everything was good, so I am glad. Thanks

  Review of 03/08/2020, following an experience of 28/11/2019 by GREG H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Whey cheaper parts than in normal garage.

  Review of 03/08/2020, following an experience of 11/12/2019 by ZACH P. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Great prices, quality products definitely would have been 5 stars except for the delay between ordering to dispatch and delivery. It’s just too long! When I need parts for my car it’s normally sooner rather than later that I need them, so I end up at the local motor factors. Speed up dispatch and delivery time and I will definitely be ordering more and giving 5 stars.

  Review of 03/08/2020, following an experience of 06/12/2019 by DANIELLE D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  No problem at all. Easy to find the part I was looking for. Very reasonable price and postage cost.

  Review of 03/08/2020, following an experience of 06/12/2019 by FREDDIE M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great service always arrives on time

  Review of 03/08/2020, following an experience of 07/12/2019 by STEFAN H. *

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• 5 / 5

  

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  Good price 10

  Review of 03/08/2020, following an experience of 06/12/2019 by DAVE M. *

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• 5 / 5

  

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  Excellent high recommend

  Review of 03/08/2020, following an experience of 07/12/2019 by JONATHAN R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Really easy to find parts and place order. Parts arrive when expected. Used a few times and never had any issues.

  Review of 03/08/2020, following an experience of 06/12/2019 by JASON C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great Price Fast Delivery Thanks.

  Review of 03/08/2020, following an experience of 06/12/2019 by FRANK M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent service at very competitive prices fast delivery, delivered to the door happy days

  Review of 03/08/2020, following an experience of 06/12/2019 by HENRY W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Placed my order online from Ireland. Also rang to confirm the part I ordered was correct for my car. The person I was dealing with was very knowledgeable and helpful. Part arrived within 2 working days. Extremely happy with the service from Mister-Auto. Would buy from them again

  Review of 03/08/2020, following an experience of 11/12/2019 by QUENTIN R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Nice I am happy tanx

  Review of 03/08/2020, following an experience of 10/12/2019 by RUTH M. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Mainly given 2 stars because of my clutch kit order.i ordered a clutch kit with flywheel for my 2007 passat.on the website there was pictures of the clutch kit and description of it that said it would be suitable for my car and the picture clearly showed a dmf not smf.so took my car to my mechanic car was on the hoist with the gearbox removed but to my surprise when i opended the box i found a single mass flywheel clutch kit and at that stage i had no choice but to use it.any other clutch kits on your website states pretty clear when it is a conversion kit like valeo clutch kit but not your own bolk kit.so in another words i was sold a smf instead of dmf.the car drives pretty horrible with good amount of vibrations felt trough the car specialy when i am accelerating hard.other orders have benn good though so thats why i did not give you zero stars.so folks just be careful when you are buying parts from this company.what an amazing reply.given you 1 star after that reply.no vw passat leaves the factory with a smf they all leave factorys with dmf and if your websites states that the clutch kit fits bxe engine which is my engine code then i would expect to recieve a dmf unless stated otherwise.The Valeo clutch kit states in clear english that it is a CONVERSION KIT but your own bolk brand doesnt state that where it absolutely shoud state it that it is a CONVERSION KIT.

  Review of 03/08/2020, following an experience of 10/12/2019 by FRANK S. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

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  Dear Sir, Thank you for your feedback. Foremost, we would like to sincerely apologize for the inconvenience caused. Regarding the part you received, we would like to take this opportunity to explain that the license plate facility does not recognize the exact year of construction of your vehicle and thus it shows parts for the set of years in which the specific model was being manufactured. During the construction period the manufacturer may have changed some of the parts for some models and this is why a part listed to be compatible may not fit, as it is for a vehicle from another year of manufacture. In this case, we highly recommend that you check your old part and compare its technical details to the ones listed in our website. Please bare in mind that the photos on the website are for basic information and you should check the technical details in the description under the photo to verify the part. Therefore, we provide each part with OEM (original manufacturer reference), so it will be easier for you to identify the compatible option. If a part is not a direct match, we strongly recommend to contact our customer service either via the phone number 07 68 88 72 59 or via the message section on the website, so they can assist you with returning the product and find you the compatible option. I can see that you've already been in contact with my colleagues in regards to returning the parts. We are grateful for your comments as they help us become better at what we do. Please do visit Mister-Auto.ie again soon to find all our latest offers. Kind regards, April, Mister Auto

• 5 / 5

  

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  A very good service with prompt delivery

  Review of 03/08/2020, following an experience of 08/12/2019 by EVELYN P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent service and cheap...thanks

  Review of 03/08/2020, following an experience of 11/12/2019 by SOFIA M. *

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• 5 / 5

  

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  Very good value pretty quick delivery

  Review of 03/08/2020, following an experience of 18/12/2019 by MARIA M. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  As described and delivered on time

  Review of 03/08/2020, following an experience of 17/12/2019 by KYLE W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Quality products at very good price, good service.

  Review of 03/08/2020, following an experience of 19/12/2019 by LEO M. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  Very good with price, but twice now I've had the wrong parts sent to me, even though I entered my car registration so have found myself out of pocket due to this.

  Review of 03/08/2020, following an experience of 19/12/2019 by EDEN M. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

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  Dear Sir, Thank you for your comment and positive review. We would like to apologize for the inconvenience caused. Regarding the incorrect part you received, we would like to take this opportunity to explain that the license plate facility does not recognize the exact year of construction of your vehicle and thus it shows parts for the set of years in which the specific model was being manufactured. During the construction period the manufacturer may have changed some of the parts for some models and this is why a part listed to be compatible may not fit, as it is for a vehicle from another year of manufacture. In this case, we highly recommend that you check your old part and compare its technical details to the ones listed in our website. For this reason we provide each part with OEM (original manufacturer reference), so it will be easier for you to identify the compatible option. If a part is not a direct match, we strongly recommend to contact our customer service either via the phone number 07 68 88 72 59 or via the message section on the website, so they can assist you with returning the product and find you the compatible option. Please provide us with the order numbers so that we can assist further. You can also always contact our customer support team directly via message through your Mister-Auto account, via telephone number 033 08 08 44 09 or via chat for further assistance in returning the incorrect part. Kind Regards, April, Mister-Auto

• 5 / 5

  

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  Recently bought parts for my fiat uno excellent quality at the right price and delivered to my door highly recommended I will be shopping with mister auto again best regards m Moore

  Review of 03/08/2020, following an experience of 12/12/2019 by ADRIAN R. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  Prices are very reasonable but the delivery times are very slow and the fact the free delivery has jumped in the past year or so from €30 to €50 now to €70 is a bit greedy.

  Review of 03/08/2020, following an experience of 13/12/2019 by ANTHONY J. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

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  Dear Sir, Thank you for your comment. First of all, we would like to apologize for the any inconvenience caused. After carefully checking your order, we could confirm that the shipping for the parts you have purchased is free. Please be informed that the prices on standard and express delivery vary as because of the time the parcel would arrive. By providing different discounts on our website, we do offer free delivery as in your case so that you receive your goods without any cost for shipping. Our customer support team has gotten in contact with you through your account on the website in order to provide further assistance. We are grateful for your comments as they help us become better at what we do. It is important to us to keep you as a customer and we are grateful for your feedback on the case as it helps us get better at what we do. Please do visit Mister-Auto.ie again soon to find all our latest offers. Kind regards, April, Mister Auto

• 1 / 5

  

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  Ordered a suspension arm for the left side of the car, from their own parts listing, was sent one for the right side. They couldn't even get a simple order like this right. I won't be ordering anything from this shower again. Not the first time that this has happened either.

  Review of 03/08/2020, following an experience of 18/12/2019 by NICK P. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

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  Dear Sir, Thank you for your review. Foremost, we would like to sincerely apologize for the inconvenience caused. Regarding the part you received, we would like to take this opportunity to explain that the license plate facility does not recognize the exact year of construction of your vehicle and thus it shows parts for the set of years in which the specific model was being manufactured. During the construction period the manufacturer may have changed some of the parts for some models and this is why a part listed to be compatible may not fit, as it is for a vehicle from another year of manufacture. In this case, we highly recommend that you check your old part and compare its technical details to the ones listed in our website. Please bare in mind that the photos on the website are for basic information and you should check the technical details in the description under the photo to verify the part. Therefore, we provide each part with OEM (original manufacturer reference), so it will be easier for you to identify the compatible option. If a part is not a direct match, we strongly recommend to contact our customer service either via the phone number 07 68 88 72 59 or via the message section on the website, so they can assist you with returning the product and find you the compatible option. If a part is not a direct match or you do want to make a return, we strongly recommend to contact our customer service either via the phone number 07 68 88 72 59 or via the message section on the website, so they can assist you with returning the product without the shipping costs and find you the compatible option. Our customer support team has gotten in contact with you through your account on the website in order to provide further assistance about returning the parts. We are grateful for your comments as they help us become better at what we do. Please do visit Mister-Auto.ie again soon to find all our latest offers. Kind regards, April, Mister Auto

• 1 / 5

  

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  absolute lack of support.

  Review of 03/08/2020, following an experience of 13/12/2019 by LOGAN Y. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

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  Dear Sir, Thank you for your comment. We would like to apologize for any inconvenience caused. After checking the communication in our data base we would like to confirm that you were advised accordingly in order to be able to return the parcel successfully in our warehouse, and we are sorry if a misunderstanding has occurred. Our customer support team has gotten in contact with you through your Mister-Auto account in order to offer compensation for the caused inconvenience. For questions or concerns, if you do require more information or assistance, you can contact our customer support team from 9am to 5pm, Monday to Friday via telephone number 07 68 88 72 59 or via the message section on the website and they will be happy to advise you accordingly. We are grateful for your comments as they help us become better at what we do. Please do visit Mister-Auto.ie again soon to find all our latest offers. Kind regards, April, Mister Auto

• 5 / 5

  

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  Very good overall ordering and delivery at a very good price.

  Review of 03/08/2020, following an experience of 12/12/2019 by ANNA S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Quick delivery and good price.

  Review of 03/08/2020, following an experience of 16/12/2019 by SOFIA W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Good service, good good products. Mister Auto regularly kept me informed about the progress of my order.

  Review of 03/08/2020, following an experience of 17/12/2019 by MELISSA S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  All good. Item arrived promptly and works well.

  Review of 03/08/2020, following an experience of 12/12/2019 by KATIE C. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  (brilliant but very slow to beliver

  Review of 03/08/2020, following an experience of 13/12/2019 by LIAM M. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

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  Dear Sir, Thank you for your feedback. We are very sorry for the inconvenience caused. After carefully checking the tracking information of your parcel with the delivery company, we can confirm that there was a day delay of the delivery process. We would like to assure you that what have happened is not standard practice and we are doing our best to prevent this from happening in the future. Our customer support team has gotten in contact with you through your account on the website in order to provide further assistance and compensation. We appreciate your understanding and cooperation. Please do visit Mister-Auto.ie again soon to find all our latest offers. Kind regards, April, Mister Auto

• 5 / 5

  

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  Quality parts good prices. Thank you.

  Review of 03/08/2020, following an experience of 12/12/2019 by EVELYN M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Items as described, no hassle, always delivery on time

  Review of 03/08/2020, following an experience of 19/12/2019 by NATHAN C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  good faster and reliable prices.

  Review of 03/08/2020, following an experience of 24/12/2019 by JAMIE G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent service and very reasonable price.. very quick to post part from France. I will certainly use mr-auto again..

  Review of 03/08/2020, following an experience of 23/12/2019 by HENRY S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Fast delivery, excellent product. Would recommend Mr Auto

  Review of 03/08/2020, following an experience of 24/12/2019 by CHRISTIAN C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  All items delivered quickly, good service.

  Review of 03/08/2020, following an experience of 22/12/2019 by JACOB R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  great service,no problem when i had to return parts,would recommend mister auto

  Review of 03/08/2020, following an experience of 19/12/2019 by SCARLETT C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Good prices good range of parts

  Review of 03/08/2020, following an experience of 25/12/2019 by PATRICIA W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  good prices....

  Review of 03/08/2020, following an experience of 20/12/2019 by OSCAR E. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Ordered a set of Bosch wipers for Audi A4 and they were on sale. I used the app for cheaper delivery. Delivery was quicker than noted. They arrived two days earlier than the original date. Would order again with mister Auto.

  Review of 03/08/2020, following an experience of 19/12/2019 by DARREN P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Right part right price, good service no issues with Mr Auto it works

  Review of 03/08/2020, following an experience of 23/12/2019 by LILY M. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  OK good value but waiting times are a bit longer than I expected and making returns is very difficult

  Review of 03/08/2020, following an experience of 23/12/2019 by MOHAMMED C. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

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  Dear Customer, Thank you for your feedback. We would like to apologize for any inconvenience caused. After carefully checking the tracking information of your order, we would confirm the arrival of the parcel a day later than scheduled. The parcel was sent on time but there was a delay on the way to the delivery address. Our customer support has already gotten in contact with you through your account on the website in order to compensate and offer a solution for the delay as well as to provide further assistance about returning the parts. If a part is not a direct match, we strongly recommend to contact our customer service either via the phone number 07 68 88 72 59 or via the message section on the website, so they can assist you with returning the product and find you the compatible option. We appreciate your understanding and cooperation as we always care for our customer's opinion to improve our services and support. You can also always contact our customer support team directly via message through your Mister-Auto account, via telephone number 033 08 08 44 09 or via chat for further assistance in returning the incorrect part. Kind Regards, April, Mister-Auto

• 5 / 5

  

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  Got the exact parts I needed at the best price I could find anywhere and with free delivery I am a very happy customer.

  Review of 03/08/2020, following an experience of 24/12/2019 by PAULINE D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Part delivered on time at a great price. Great Service I will use again.

  Review of 03/08/2020, following an experience of 26/12/2019 by PHILIP J. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Always correct part at very good rates

  Review of 03/08/2020, following an experience of 22/12/2019 by ISLA M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Quality products at good price.

  Review of 03/08/2020, following an experience of 24/12/2019 by EDEN R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very fast delivery, best quality of items

  Review of 03/08/2020, following an experience of 30/12/2019 by PATRICK P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great service, delivery on time

  Review of 03/08/2020, following an experience of 30/12/2019 by ETHAN T. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent service

  Review of 03/08/2020, following an experience of 18/01/2020 by LOGAN R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  i am very confident with service you provide also your staff on costumer service is veeeeery helpfull and very nice : PS : i was mostly cominicate with girl i think her name is Monica

  Review of 03/08/2020, following an experience of 27/12/2019 by KIRSTY M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  excellent service

  Review of 03/08/2020, following an experience of 07/01/2020 by CHARLOTTE M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The service that I received was 1st class and the people were very helpful. Thank you all and I hope that you have a very HAPPY NEW YEAR !! CHEERS!!. R.A.McCheyne.

  Review of 03/08/2020, following an experience of 31/12/2019 by HOLLY T. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent service parts were very good quality and deliver was on time.

  Review of 03/08/2020, following an experience of 02/01/2020 by DANIELLE P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Superb customer service.

  Review of 03/08/2020, following an experience of 29/12/2019 by KIERAN R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great price fast deliver, definitely use them again

  Review of 03/08/2020, following an experience of 04/01/2020 by HOLLIE K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very good service.

  Review of 03/08/2020, following an experience of 03/01/2020 by JENNIFER C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  good value for quality parts

  Review of 03/08/2020, following an experience of 27/12/2019 by MAISIE P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Good stuff, good prices!

  Review of 03/08/2020, following an experience of 07/01/2020 by RAY W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Quick and good quality. Thank you.

  Review of 03/08/2020, following an experience of 02/01/2020 by AMY L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very fast delivery, no complaints ??. Will definitely use again.

  Review of 03/08/2020, following an experience of 20/01/2020 by NATALIE B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Arrived quickly Exactly what was described.

  Review of 03/08/2020, following an experience of 07/01/2020 by AMY C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent service. Quick and easy to deal with and the guy who fitted the window was a gent.

  Review of 03/08/2020, following an experience of 24/01/2020 by DANIELLE B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very quick and great quality

  Review of 03/08/2020, following an experience of 28/01/2020 by SEAN H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I use Mistet auto any time i need parts.Find them very helpful for information to aquire right part numbers. Also good delivery service to Ireland ,and returns service if needed.Also can speak to someone for extra help. Also good range of products.Totally recommend them.

  Review of 03/08/2020, following an experience of 21/01/2020 by CALLUM Y. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Everytime I am so happy, price and delivery time is ok

  Review of 03/08/2020, following an experience of 28/01/2020 by MIA E. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  order easy to track delivery was on tome

  Review of 03/08/2020, following an experience of 23/01/2020 by NEIL R. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  The part never arrived!!!

  Review of 03/08/2020, following an experience of 21/01/2020 by MIKE H. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

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  Dear customer, Thank you for your comment. According to our system the order was dispatched on the announced shipping date. regrettably there was a delay with the delivery. The courier tried to deliver a few times unsuccessfully and at the end the parcel was delivered to you on 28.01. Please accept our apologies for the delay. Our customer support team has gotten in contact with you through your account on the website in order to provide further assistance. We are grateful for your comments as they help us become better at what we do. Please do visit Mister-Auto.ie again soon to find all our latest offers. Kind regards, April, Mister Auto

• 4 / 5

  

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  Got what I needed.

  Review of 03/08/2020, following an experience of 23/01/2020 by LUCY R. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  Products are first class. Delivery time not very good as I had to change my service date due to products not arriving as scheduled

  Review of 03/08/2020, following an experience of 27/01/2020 by MARIA C. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

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  Dear Customer, Thank you for your feedback. We are very sorry for the inconvenience caused. After carefully checking the tracking information of your parcel with the delivery company, we can confirm that the parcel was shipped on the date stated and delivered on the date stated. Our customer support team has gotten in contact with you through your account on the website in order to provide further assistance and compensation. We appreciate your understanding and cooperation. Please do visit Mister-Auto.ie again soon to find all our latest offers. Kind regards, Nick, Mister Auto

• 5 / 5

  

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  No problems, would recommend to anyone!

  Review of 03/08/2020, following an experience of 26/01/2020 by MAISIE S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great service.Recommend.

  Review of 03/08/2020, following an experience of 20/01/2020 by FRED P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excelent service. Good price, high quality ,fast delivery, exactly what you need. Im use Mister -Auto for many years now end never have any problem.

  Review of 03/08/2020, following an experience of 29/01/2020 by ALEXANDER H. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  I order wiper blades for my car bmw f10 in Ireland and I received for left hand drive. I am a permanent customer and I'm disappointed!!

  Review of 03/08/2020, following an experience of 28/01/2020 by SUZANNE T. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

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  Dear Customer, Thank you for your review. Foremost, we would like to sincerely apologize for the inconvenience caused. Regarding the incorrect part you received, we would like to take this opportunity to explain that the license plate facility does not recognize the exact year of construction of your vehicle and thus it shows parts for the set of years in which the specific model was being manufactured. During the construction period the manufacturer may have changed some of the parts for some models and this is why a part listed to be compatible may not fit, as it is for a vehicle from another year of manufacture. In this case, we highly recommend that you check your old part and compare its technical details to the ones listed in our website. For this reason we provide each part with OEM (original manufacturer reference), so it will be easier for you to identify the compatible option. Our customer support team has gotten in contact with you through your account on the website in order to provide further assistance about returning the parts. We are grateful for your comments as they help us become better at what we do. Please do visit Mister-Auto.ie again soon to find all our latest offers. Kind regards, April, Mister Auto

• 5 / 5

  

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  As always fast and efficient service and stressfree

  Review of 03/08/2020, following an experience of 28/01/2020 by RAY C. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Good pricing. Quick delivery.

  Review of 03/08/2020, following an experience of 21/01/2020 by SOFIA G. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Continuously declining service. Started by sending incomplete orders although it's available online to sending poorly packaged parcel with damaged items. I've contacted the customer service expressing my disappointment with the current service.

  Review of 03/08/2020, following an experience of 07/02/2020 by CHLOE W. *

  *Pseudonymized data at the request of the author

  Answer by mister-auto.ie

  

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  Dear customer, Thank you for your comment. Our part availability depends on our suppliers. We may have had some limited stock at the time of processing your order and then after it was shipped we may have received more stock from another supplier. We would like to let you know that we are unable to change or add additional part to an already placed order. In regards to the two damaged parts we can see that we have already arranged to reship them to you. Please accept our apologies for the caused inconvenience. You can always contact our customer support team directly via message through your Mister-Auto account, via telephone number 07 68 88 72 59 or via chat for further support with your query. Kind Regards, April, Mister-Auto

• 5 / 5

  

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  I ordered a pair of cv joints for the car, they arrived in a few days (I didn't bother with express delivery, I was in no hurry). They were a perfect fit and I'm back on the road. Happy to do business with Mister Auto.

  Review of 03/08/2020, following an experience of 29/01/2020 by LEAH K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Delivered on time and the description on line was very accurate so I knew what I was getting.

  Review of 03/08/2020, following an experience of 07/02/2020 by MAISIE C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent service.

  Review of 03/08/2020, following an experience of 30/01/2020 by ASHLEY G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Good service Just one suggestion, to be able to enter your Eircode in the delivery address.

  Review of 03/08/2020, following an experience of 06/02/2020 by ADELE K. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Very good service. Would be great though if regular customers could receive some sort of incentive to keep shopping with you. Maybe offer coupons towards postage?

  Review of 03/08/2020, following an experience of 05/02/2020 by HANNAH J. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Always glad to deal with Mister-Auto ! Good prices and inventory selection.

  Review of 03/08/2020, following an experience of 31/01/2020 by NICOLE M. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Good prices and vast selection of brands, which you can select (so you can make sure to get buy quality items - rather than generic cheap goods). Shipping within outlined time-frames. Only concern is that from time to time, the 'packaging' of goods seem to be done inferior. Boxes barely sealed up with tape (not done properly) and with large box only partially filled, mean items moving around substantially within outer shipping box. In last delivery, two items had split open their individual box, and was lying loose in shipping box and partially breaking the side of it (luckily - nothing falling out). Not very well packed, and could be improved.

  Review of 03/08/2020, following an experience of 05/02/2020 by NICOLE R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  All good thanks

  Review of 03/08/2020, following an experience of 05/02/2020 by WILLIAM W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Just as described.

  Review of 03/08/2020, following an experience of 04/02/2020 by LEXI L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Value for money

  Review of 03/08/2020, following an experience of 03/02/2020 by EVIE J. *

  *Pseudonymized data at the request of the author

Reviews displayed in chronological order