Customer reviews for mister-auto.ie

Customer reviews

• 5 / 5

  

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  Quality products, great price, took a little time for delivery but worth waiting for

  Review of 30/03/2021, following an experience of 27/02/2021 by A A. *

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• 5 / 5

  

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  Very good

  Review of 30/03/2021, following an experience of 02/03/2021 by A A. *

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• 5 / 5

  

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  All OK, No problem with find what you needed.

  Review of 30/03/2021, following an experience of 28/02/2021 by A A. *

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• 5 / 5

  

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  positive experience

  Review of 30/03/2021, following an experience of 25/02/2021 by A A. *

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• 5 / 5

  

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  excellent

  Review of 30/03/2021, following an experience of 27/02/2021 by A A. *

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• 1 / 5

  

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  I ordered 2 h4 bulbs and they was broken in packaging

  Review of 30/03/2021, following an experience of 26/02/2021 by A A. *

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  Answer by mister-auto.ie

  

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  Dear customer, We regret that the items you ordered were delivered damaged. We will discuss the problem in more detail with our logistics department and with our transporters. With best regards, The Mister-Auto team

• 4 / 5

  

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  Good choice of parts , reliable ,Have Ordered numerous times and no mishaps .good rand of Brands within each category of parts . package costs and delivery is good

  Review of 30/03/2021, following an experience of 05/02/2021 by A A. *

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• 5 / 5

  

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  Very helpful

  Review of 30/03/2021, following an experience of 27/02/2021 by A A. *

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• 5 / 5

  

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  I am happy for choosing ordering my van parts from Mister-Auto, everything went pefect

  Review of 30/03/2021, following an experience of 28/02/2021 by A A. *

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• 1 / 5

  

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  Ordered a front passenger window regulator and got a rear window regulator

  Review of 24/03/2021, following an experience of 19/02/2021 by A A. *

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  Answer by mister-auto.ie

  

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  Dear Mr, thank you for your feedback. We regret that you have received an incorrect part. Please contact us via your account in order to help you with the return. Thank you for the understanding and have a nice day! Mister-Auto team.

• 4 / 5

  

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  Good catalogue of parts. Good prices. Could do with quicker delivery and better packaging of parts

  Review of 20/03/2021, following an experience of 19/02/2021 by A A. *

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• 1 / 5

  

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  Indont usually leave reviews but I used there reg checker on there app to find parts that were supposed to fit my car. Both parts arrived separately, 1 after a week, 2nd after 2 weeks. Neither part where compatible with my car. Also, I bought 1 part advertised as "Drivers side" - but the part came from France, which the website doesnt tell you, and Frances drivers side is the opposite side of the car from cars here in Ireland. Summary, - Very slow delivery - Wrong parts - Not Ireland based even with ie on web address - Very slow refund process, still havnt received after returning items.

  Review of 20/03/2021, following an experience of 16/02/2021 by A A. *

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  Answer by mister-auto.ie

  

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  Dear customer, Thank you for your feedback We regret that the item you ordered did not fit. We have brought the outstanding refund to the attention of the finance department and the case will soon be processed and you will receive your refund. With kind regards The team from Mister-Auto

• 3 / 5

  

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  Pašol na*ui

  Review of 20/03/2021, following an experience of 20/02/2021 by A A. *

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• 5 / 5

  

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  Very fast and good dealer

  Review of 20/03/2021, following an experience of 24/02/2021 by A A. *

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• 5 / 5

  

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  I saved a small fortune, and top quality parts, never an issue with fitting

  Review of 19/03/2021, following an experience of 18/02/2021 by A A. *

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• 5 / 5

  

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  Ok!

  Review of 18/03/2021, following an experience of 21/02/2021 by A A. *

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• 4 / 5

  

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  Great value for the price, delivery took longer than previous orders, very happy with product

  Review of 18/03/2021, following an experience of 21/02/2021 by A A. *

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• 4 / 5

  

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  Good prices. Delivery times could be improved. Packaging of parts very poor. This is an ongoing problem that I have complained about before.

  Review of 13/03/2021, following an experience of 18/02/2021 by A A. *

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• 5 / 5

  

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  Good, reliable service

  Review of 13/03/2021, following an experience of 15/02/2021 by A A. *

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• 3 / 5

  

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  Excellent Value For Monies.Deliveries Never On Time! Mobile App Over €50 Free Delivery.Orders over €100 Euros on Desktop Computer Delivery Charges Apply Crazy as Desk Top Speeds Up Order Online Order In Half the Time and Gets The Job Done Quicker! Micksgarage Free Delivery on all Orders Over €50 Euros!

  Review of 13/03/2021, following an experience of 17/02/2021 by A A. *

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• 5 / 5

  

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  Easy to use their site to order parts, quick delivery

  Review of 12/03/2021, following an experience of 16/02/2021 by A A. *

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• 5 / 5

  

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  Always very good 👍

  Review of 12/03/2021, following an experience of 13/02/2021 by A A. *

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• 5 / 5

  

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  DPD package was damaged and parts went missing, the issue was resolved straight away by mister auto

  Review of 11/03/2021, following an experience of 07/02/2021 by A A. *

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• 5 / 5

  

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  Great value for money

  Review of 05/03/2021, following an experience of 08/02/2021 by A A. *

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• 2 / 5

  

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  delivery came 3-4 days late and customer service contacted me 5-6 days after my purchase to inform me that one of the item is out of stock! that was very late and terrible service.

  Review of 05/03/2021, following an experience of 04/02/2021 by A A. *

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  Answer by mister-auto.ie

  

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  Dear Customer, thank you very much for your feedback. Unfortunately, there was an unexpected delay in the logistical processing of your order. Therefore, we could not bring the shipment as quickly as you are accustomed. We are trying to improve this and ask for your understanding. With kind regards, The team of Mister-Auto

• 5 / 5

  

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  hi, great place to get the part you want at the price that suits the wallet, with the help that you need & all delivered by a great dispatch time. This goes for the whole mister auto team including delivery company. thanks

  Review of 05/03/2021, following an experience of 07/02/2021 by A A. *

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• 1 / 5

  

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  Very very very long time before they ship a product. On mick garage I get my order in two days

  Review of 05/03/2021, following an experience of 04/02/2021 by A A. *

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  Answer by mister-auto.ie

  

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  Dear Customer, thank you for your feedback. We regret that your order was sent late. We would like to assure you that such incidents are the exception. We will discuss the issue in more detail with our logistics department and with our carriers. With kind regards, Mister Auto tem

• 3 / 5

  

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  Out of my order, I was sent the wrong item. Where I selected a kit of two break drums and only 1 arrived. I did get a refund for half of the item but meant that I had to go over my local autopart store and buy the other one not to get stuck in the middle of the job. Which at the end of the day, I could have bought everything from the same store and not have to wait for delivery, etc... The worse thing is that they knew they had to ship the two parts but they ran out of stock but instead of letting me know they just decided to send 1, which is what bothers me the most. Other than that, pretty fast delivery and like I said I did get a refunds and an apology which is why I still give it a 3 star rating. All the other parts where exactly what I needed and at a decent price.

  Review of 02/03/2021, following an experience of 06/02/2021 by A A. *

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• 5 / 5

  

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  Super ok .

  Review of 02/03/2021, following an experience of 03/02/2021 by A A. *

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• 5 / 5

  

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  good

  Review of 02/03/2021, following an experience of 03/02/2021 by A A. *

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• 5 / 5

  

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  Excellent service.. item arrived on time ...highly recommended..

  Review of 02/03/2021, following an experience of 07/02/2021 by A A. *

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• 4 / 5

  

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  Good search facility but one of the parts didn’t fit based on car searched for

  Review of 25/02/2021, following an experience of 26/10/2020 by A A. *

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• 5 / 5

  

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  Very good service

  Review of 22/02/2021, following an experience of 24/01/2021 by A A. *

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• 3 / 5

  

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  I was impressed with the range of products available. The prices are very competitive but the delivery time was very slow

  Review of 21/02/2021, following an experience of 14/01/2021 by A A. *

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• 5 / 5

  

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  This review is not for .co.uk but for .ie. As expected ...well done.

  Review of 19/02/2021, following an experience of 26/01/2021 by A A. *

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• 5 / 5

  

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  All nice

  Review of 17/02/2021, following an experience of 22/01/2021 by A A. *

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• 5 / 5

  

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  It’s great service, I buy all my car parts from mister auto

  Review of 17/02/2021, following an experience of 21/01/2021 by A A. *

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• 4 / 5

  

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  Overall good experience. Small usability issues with the app. Good prices and delivery on time.

  Review of 17/02/2021, following an experience of 19/01/2021 by A A. *

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• 5 / 5

  

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  Good service

  Review of 17/02/2021, following an experience of 18/01/2021 by A A. *

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• 2 / 5

  

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  Box always is not sealed property, items missing as boxes are to thin and weak and xticky tape is not good. Before they were taken over they had good stock and very good price, now price is just a little cheaper. Items not always in stock.

  Review of 17/02/2021, following an experience of 15/01/2021 by A A. *

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  Answer by mister-auto.ie

  

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  Dear customer, We apologize for any inconvenience. We have forwarded your suggestion for improvement regarding the packaging of our spare parts to the responsible department. In some cases it is damaged during transportation. We will discuss the issue with our carriers in more detail. Our company policy is to provide high quality products and original spare parts from world renowned manufacturers to our customers. With kind regards The Mister-Auto Team

• 5 / 5

  

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  Everything was great, It arrived quick and ontime although I paid the extra fee. Packaging was very secure and well wrapped. The product itself was in great quality.

  Review of 17/02/2021, following an experience of 05/01/2021 by A A. *

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• 4 / 5

  

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  Good service, but I had to wait an extra week for parts to arrive as they were not in stock. But I will buy again from this company.

  Review of 11/02/2021, following an experience of 08/01/2021 by A A. *

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• 3 / 5

  

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  App was useless, had to revert to web page and lost the free delivery in the process.

  Review of 08/02/2021, following an experience of 10/01/2021 by A A. *

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• 4 / 5

  

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  Good

  Review of 06/02/2021, following an experience of 07/01/2021 by A A. *

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• 5 / 5

  

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  Excellent product range, value and super service. Always the correct part and have had no issues with the parts received to date.

  Review of 06/02/2021, following an experience of 07/01/2021 by A A. *

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• 4 / 5

  

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  Good service and fast shipment

  Review of 06/02/2021, following an experience of 10/01/2021 by A A. *

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• 5 / 5

  

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  Used Mister Auto for the first time as the prices were very competitive and seemed to be the cheapest I could find. There was an option to get the items delivered as quick as possible for a few euro extra but as I wasn't in that much of a rush, I didn't bother with this option. However, the items were still promptly dispatched and delivered in a very reasonable timeframe. The delivery was very well packaged and the items were exactly as described. 100% Recommended!

  Review of 06/02/2021, following an experience of 10/01/2021 by A A. *

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• 5 / 5

  

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  Excellent service

  Review of 06/02/2021, following an experience of 07/01/2021 by A A. *

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• 2 / 5

  

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  Very hard to contact mister auto, no way to return or exchange part.

  Review of 06/02/2021, following an experience of 09/01/2021 by A A. *

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  Answer by mister-auto.ie

  

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  Hello, Thank you for your message. If you have any questions, please do not hesitate to contact us by phone Monday to Friday 10 am to 5 pm. Phone number visible on the website. You can also contact us via your customer account on the website.  At the bottom you will find the section "Ask a question" and from there you can write to us and also send documents as attachments. With kind regards The Mister Auto Team 

• 5 / 5

  

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  Good parts for competitive prices....fast and free delivery would recommend

  Review of 06/02/2021, following an experience of 06/01/2021 by A A. *

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• 2 / 5

  

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  I recived a message like "my order was delivered " in 5 days and then after 2 weeks I really recived it

  Review of 06/02/2021, following an experience of 05/01/2021 by A A. *

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  Answer by mister-auto.ie

  

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  Dear Mr., thank you for your feedback We regret that your order was delivered late. There was some confusion with transport company. We will discuss the issue in more detail with our logistics department and with our carriers. Yours sincerely, The Mister Auto Team

• 4 / 5

  

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  I used mister-auto.ie ... that is important to me as no vat or duty charged to dilivery from mainland europe .. that needs to be emphasised to all Ireland based customers .. thanks , look forward to dealing with you in the future .. take care

  Review of 06/02/2021, following an experience of 06/01/2021 by A A. *

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• 5 / 5

  

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  Ok.

  Review of 30/01/2021, following an experience of 06/01/2021 by A A. *

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• 3 / 5

  

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  Still haven't received my wiper blades which were part of the order

  Review of 28/01/2021, following an experience of 04/01/2021 by A A. *

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