Customer reviews for mysushishop.co.uk

Customer reviews

• 3 / 5

  

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  The order took 20mins which was quite a long wait. It was quite expensive

  Review of 08/07/2023, following an experience of 04/07/2023 by A A. *

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• 5 / 5

  

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  The Lili Box is amazing. Best Box, we ever tried. So many different tastes and so well presented.

  Review of 08/07/2023, following an experience of 25/06/2023 by A A. *

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• 5 / 5

  

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  everything was fresh and delicious

  Review of 08/07/2023, following an experience of 23/06/2023 by A A. *

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• 3 / 5

  

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  I am a regular customer. The quality of your food has considerably decreased in the last few months.

  Review of 08/07/2023, following an experience of 24/06/2023 by A A. *

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• 2 / 5

  

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  we ordered stuff that are not delivered and on the app, its not easy to claim that.

  Review of 08/07/2023, following an experience of 22/06/2023 by A A. *

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• 3 / 5

  

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  My order's items were taken from the store's counter fridge rather than made-to-order. Quality, freshness and appearance were equally disappointing.

  Review of 04/07/2023, following an experience of 19/06/2023 by A A. *

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• 1 / 5

  

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  Very disappointed with the experience. The order was scheduled for 21.00 to 21.15. We called the Brighton shop (01273 284188) like 10 times. The order finally arrived at 22.15, when we were already in bed. I want my money back, because the experience was awful. I would never ever recommend this place.

  Review of 04/07/2023, following an experience of 19/06/2023 by A A. *

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• 5 / 5

  

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  very good customer service in store, friendly and helpful with what to order

  Review of 04/07/2023, following an experience of 19/06/2023 by A A. *

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• 5 / 5

  

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  great

  Review of 04/07/2023, following an experience of 22/06/2023 by A A. *

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• 3 / 5

  

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  The order online was keep showing “in preparation” so as it passed expected time I decided to go to shop and check. The order was ready but online status was not updated. Also, when I walked in the shop I had to wait until till lady will finish chatting with other customer. Ginger and wasabi sauce was missing in the bag (I have requested it when I placed the order). Sushi was good, the only negative comment this time-rice were not prepared correctly as every peace was falling apart. Usually I am happy with the order but this time slightly disappointed.

  Review of 04/07/2023, following an experience of 22/06/2023 by A A. *

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• 5 / 5

  

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  Very happy - delicious!

  Review of 04/07/2023, following an experience of 19/06/2023 by A A. *

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• 5 / 5

  

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  Beautiful

  Review of 04/07/2023, following an experience of 19/06/2023 by A A. *

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• 4 / 5

  

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  Not satisfied. Flavour excellent but very berry roll flattened and one item (not listed) was sent without half its ingredients.

  Review of 18/06/2023, following an experience of 16/06/2023 by A A. *

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• 5 / 5

  

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  Extremely satisfied

  Review of 18/06/2023, following an experience of 16/06/2023 by A A. *

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• 5 / 5

  

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  Excellent as always

  Review of 17/06/2023, following an experience of 04/06/2023 by A A. *

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• 5 / 5

  

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  Excellent sushi, freshly made and super tasty.

  Review of 17/06/2023, following an experience of 15/06/2023 by A A. *

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• 5 / 5

  

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  very satisfied

  Review of 16/06/2023, following an experience of 14/06/2023 by A A. *

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• 4 / 5

  

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  Very basic ingredients and mainly vegetables in the rolls. The tuna roll was not edible and it looked like it was all put together in a hurry.

  Review of 16/06/2023, following an experience of 14/06/2023 by A A. *

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• 4 / 5

  

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  Everything fine but once again the cheese salmon maki disappointing with hardly any cheese at all

  Review of 15/06/2023, following an experience of 13/06/2023 by A A. *

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• 5 / 5

  

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  it was all delicious and really good customer service from the Marylebone team!

  Review of 14/06/2023, following an experience of 12/06/2023 by A A. *

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• 5 / 5

  

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  Very satisfied. On time and good quality.

  Review of 14/06/2023, following an experience of 12/06/2023 by A A. *

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• 3 / 5

  

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  The system online did not register my order. I had to reorder in the shop. The box we were given was nit what we had ordered and the edamame beans were missing while we had paid for them.

  Review of 14/06/2023, following an experience of 12/06/2023 by A A. *

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• 5 / 5

  

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  Wonderful sushi.

  Review of 13/06/2023, following an experience of 11/06/2023 by A A. *

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• 4 / 5

  

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  Long time customer. Excellent service, poor quality this time. Bad value.

  Review of 13/06/2023, following an experience of 11/06/2023 by A A. *

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• 3 / 5

  

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  Using App was terrible. First time all orders disappeared so had to try again. Then it said no delivery possible so had to collect.

  Review of 13/06/2023, following an experience of 11/06/2023 by A A. *

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• 5 / 5

  

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  Excellent - freshly made signature rolls. Liked the variety in the Moscoville Roll.

  Review of 12/06/2023, following an experience of 10/06/2023 by A A. *

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• 5 / 5

  

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  Excellent yet again

  Review of 12/06/2023, following an experience of 10/06/2023 by A A. *

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• 4 / 5

  

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  Not too much

  Review of 11/06/2023, following an experience of 09/06/2023 by A A. *

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• 5 / 5

  

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  I was very satisfied with the taste and freshness of the order.

  Review of 10/06/2023, following an experience of 08/06/2023 by A A. *

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• 5 / 5

  

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  could be made more fresh, better.

  Review of 09/06/2023, following an experience of 07/06/2023 by A A. *

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• 4 / 5

  

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  I think the fish could be fresher, and better quality. `The service was good.

  Review of 06/06/2023, following an experience of 04/06/2023 by A A. *

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• 4 / 5

  

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  Lovely food. The only negative feedback is that items are not labelled for food allergies e.g. gluten free on the online/app menu, so I am not able to use the app to order in advance instead having to come into the store to order and check items are GF.

  Review of 06/06/2023, following an experience of 04/06/2023 by A A. *

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• 5 / 5

  

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  Excellent!

  Review of 04/06/2023, following an experience of 24/05/2023 by A A. *

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• 5 / 5

  

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  Very fresh and varied! Good value for money! Fabulous service... 🎉

  Review of 04/06/2023, following an experience of 24/05/2023 by A A. *

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• 4 / 5

  

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  Order was incorrect. Clerk refused to correct it.

  Review of 04/06/2023, following an experience of 21/05/2023 by A A. *

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• 4 / 5

  

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  Very good products

  Review of 04/06/2023, following an experience of 25/05/2023 by A A. *

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• 3 / 5

  

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  Food is good but totally wasted by the extras that were not right = i asked soy sauce got the other one, asked 7 sticks and got 2…

  Review of 04/06/2023, following an experience of 27/05/2023 by A A. *

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• 5 / 5

  

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  Was great but don’t make me write text and fill everything in next time- I was close to abandoning leaving this review

  Review of 04/06/2023, following an experience of 26/05/2023 by A A. *

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• 5 / 5

  

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  very satisfied

  Review of 04/06/2023, following an experience of 31/05/2023 by A A. *

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• 5 / 5

  

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  Very satisfied with the food and the presentation

  Review of 04/06/2023, following an experience of 29/05/2023 by A A. *

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• 3 / 5

  

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  Ok, but waited 45 mins in store after collection time for the order to be finalised.

  Review of 04/06/2023, following an experience of 30/05/2023 by A A. *

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• 4 / 5

  

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  cream cheese in sushi is not authentic nor does it taste particularly good with rice and fish. But seems to be in every box.

  Review of 04/06/2023, following an experience of 28/05/2023 by A A. *

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• 5 / 5

  

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  Marvelous

  Review of 04/06/2023, following an experience of 02/06/2023 by A A. *

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• 5 / 5

  

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  Sushi Shop's Salmon Teriyaki Poke Bowl masterfully combines traditional and modern elements in a fusion dish that delights both the eyes and the palate. The standout salmon, perfectly grilled and glazed with a rich teriyaki sauce, harmonizes with the subtly seasoned sushi rice, fresh vegetables, and creamy avocado. Every spoonful reveals a well-orchestrated symphony of flavors and textures. This dish, while being health-conscious, doesn't compromise on portion size, delivering a satisfying meal that stays true to the essence of a traditional poke bowl. Overall, Sushi Shop's Salmon Teriyaki Poke Bowl earns a well-deserved 5/5 rating for its remarkable fusion of flavors and culinary innovation.

  Review of 04/06/2023, following an experience of 26/05/2023 by A A. *

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• 2 / 5

  

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  Your delivery service needs improvement. For 25 minutes it was showing my order as being delivered whilst it was still at the atore and found that outbwhen I callled the store

  Review of 04/06/2023, following an experience of 19/05/2023 by A A. *

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• 5 / 5

  

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  very good sushi mix

  Review of 04/06/2023, following an experience of 21/05/2023 by A A. *

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• 5 / 5

  

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  It was a seamless ordering process and absolutely delicious.

  Review of 04/06/2023, following an experience of 21/05/2023 by A A. *

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• 5 / 5

  

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  Staff were very friendly and helpful.

  Review of 04/06/2023, following an experience of 01/06/2023 by A A. *

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• 5 / 5

  

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  It was amazing!

  Review of 04/06/2023, following an experience of 25/05/2023 by A A. *

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• 5 / 5

  

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  Fresh, nicely crafted, and appropriate portion.

  Review of 04/06/2023, following an experience of 30/05/2023 by A A. *

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• 3 / 5

  

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  The order came 30-40min after the estimated time, upon calling the restaurant I was told it was due to a fault on the website. If I knew the delivery time would be so long (over 1h 30min) I would have not ordered. The dishes were not bad, but mostly average. The poke bowl had a lot of rice in comparison to other ingredients, and sushi wasn’t evenly filled. Would not order again, nor recommend to a friend.

  Review of 21/05/2023, following an experience of 19/05/2023 by A A. *

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• 5 / 5

  

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  Everything was great and this is a great deal - would love to see more like it!

  Review of 19/05/2023, following an experience of 17/05/2023 by A A. *

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• 5 / 5

  

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  Very pleased with the delivery from Sushi Shop, everything was very fresh and tasty and the delivery was quick and easy. I would highly recommend this website and will definitely order again. Thank you.

  Review of 19/05/2023, following an experience of 17/05/2023 by A A. *

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• 5 / 5

  

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  I love the poke bowl meals.

  Review of 19/05/2023, following an experience of 17/05/2023 by A A. *

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• 5 / 5

  

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  Very!

  Review of 18/05/2023, following an experience of 16/05/2023 by A A. *

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• 5 / 5

  

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  We used to order from you every other week but now that there is no cashback unless you collect we only use you now and again...shame!

  Review of 18/05/2023, following an experience of 16/05/2023 by A A. *

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• 5 / 5

  

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  Awesome

  Review of 17/05/2023, following an experience of 13/05/2023 by A A. *

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• 5 / 5

  

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  Amazing!

  Review of 17/05/2023, following an experience of 14/05/2023 by A A. *

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• 5 / 5

  

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  Good

  Review of 17/05/2023, following an experience of 14/05/2023 by A A. *

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• 5 / 5

  

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  A promising start keep it up!

  Review of 17/05/2023, following an experience of 04/05/2023 by A A. *

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• 4 / 5

  

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  Not very happy with your non-sushi dishes. Second time trying them. Duck ramen - had 4 thin slices of duck for £14? That is daylight robbery. The chicken katsu portion was fine but the chicken katsu was soggy and looked undercooked?

  Review of 17/05/2023, following an experience of 11/05/2023 by A A. *

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• 5 / 5

  

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  One of the sushi contained a synthetic cheese/cheese-like substance and that we didn’t like and felt out of place in sushi selection. All the other sushi were enjoyable.

  Review of 17/05/2023, following an experience of 06/05/2023 by A A. *

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• 5 / 5

  

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  Good selection

  Review of 17/05/2023, following an experience of 10/05/2023 by A A. *

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• 5 / 5

  

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  I just love it

  Review of 17/05/2023, following an experience of 13/05/2023 by A A. *

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• 5 / 5

  

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  Everything was good - welcome and service, price, sushi and shashimi, although the edamame beans were not the freshest.

  Review of 17/05/2023, following an experience of 03/05/2023 by A A. *

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• 3 / 5

  

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  Worst food poisoning of my life

  Review of 17/05/2023, following an experience of 01/05/2023 by A A. *

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• 5 / 5

  

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  Overall great food and service. The sushi and rolls are all packaged very nicely with clear heating instructions for those items that needed it. The yakisoba was a bit bland and I was hoping for more veggies so I won’t be getting that again. Signature rolls were yummy. I like that they reward you for doing pickup orders.

  Review of 17/05/2023, following an experience of 10/05/2023 by A A. *

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• 4 / 5

  

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  Everytime I order online or order take away, there is missing item when I go home. There is always a mistake. We like the food but I really hesitate to order because of this problem.

  Review of 17/05/2023, following an experience of 04/05/2023 by A A. *

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• 5 / 5

  

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  Delicious

  Review of 17/05/2023, following an experience of 10/05/2023 by A A. *

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• 5 / 5

  

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  Great food!

  Review of 17/05/2023, following an experience of 15/05/2023 by A A. *

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• 4 / 5

  

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  Haven’t had a few nigiri’s…

  Review of 17/05/2023, following an experience of 09/05/2023 by A A. *

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• 5 / 5

  

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  Fantastique

  Review of 13/05/2023, following an experience of 30/04/2023 by A A. *

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• 4 / 5

  

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  Brilliant box. Loved the branding and the flavours were magic.

  Review of 13/05/2023, following an experience of 29/04/2023 by A A. *

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• 5 / 5

  

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  Yakitori is delicious and served warm. Portion size is good for its price.

  Review of 13/05/2023, following an experience of 28/04/2023 by A A. *

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• 3 / 5

  

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  yaki soba wasn't available. Haven't had a refund as promised yet. French roll rice was hard and stale and didn't have the fig jam or pecans as advertised. Emailed them to raise this issue. No response so far.

  Review of 13/05/2023, following an experience of 29/04/2023 by A A. *

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• 4 / 5

  

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  Sadly, not up to usual standards. Ramen was way too spicy, yakisoba tok salty and mango not ripe! Stick to the sushi!

  Review of 13/05/2023, following an experience of 01/05/2023 by A A. *

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• 2 / 5

  

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  Your food used to be so good. What’s happened? Cutting costs, increasing prices and reducing the fish portions of the sushi are going to alienate your customers even more. So disappointed.

  Review of 13/05/2023, following an experience of 27/04/2023 by A A. *

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• 5 / 5

  

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  we were very satisfied, we organised a last minute team lunch and the all experience was stressfree. I ordered iin the morning and the restaurant kept in touch to let me know about my order. The food was delicious, everyone was very happy, thanks

  Review of 13/05/2023, following an experience of 28/04/2023 by A A. *

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• 5 / 5

  

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  Perfectly on time, well prepared and delicious

  Review of 08/05/2023, following an experience of 25/04/2023 by A A. *

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• 4 / 5

  

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  Good

  Review of 08/05/2023, following an experience of 26/04/2023 by A A. *

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• 1 / 5

  

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  It was 35-45 mins late, it wasn’t easy to reach anyone to check what was going on. The Katsu curry was ok, not as good as other places. The sushi was average. Strange budget style tuna mayo and cream cheese additions but still reasonably high prices. We will go back to our previous restaurants.

  Review of 08/05/2023, following an experience of 22/04/2023 by A A. *

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• 5 / 5

  

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  Fantastic combination of flavours! So fresh and tasty

  Review of 08/05/2023, following an experience of 24/04/2023 by A A. *

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• 5 / 5

  

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  Amazing Manager and staff. Food was as always excellent!

  Review of 08/05/2023, following an experience of 22/04/2023 by A A. *

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• 4 / 5

  

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  The app is not functional

  Review of 08/05/2023, following an experience of 23/04/2023 by A A. *

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• 5 / 5

  

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  Very very satisfied. My fav!

  Review of 08/05/2023, following an experience of 26/04/2023 by A A. *

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• 5 / 5

  

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  Great sushi. Danny is always very friendly

  Review of 08/05/2023, following an experience of 26/04/2023 by A A. *

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• 3 / 5

  

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  Too many ingredients except fish

  Review of 08/05/2023, following an experience of 26/04/2023 by A A. *

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• 3 / 5

  

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  Sorry but the miso soup had no flavour and tasted of water. Gourmet mix was also not great.

  Review of 08/05/2023, following an experience of 26/04/2023 by A A. *

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• 5 / 5

  

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  Great. Miso soup was lukewarm but OK. There was a substitution from asparagus to avocado in the gourmet mix hence the deductions of one star.

  Review of 08/05/2023, following an experience of 23/04/2023 by A A. *

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• 5 / 5

  

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  1234

  Review of 08/05/2023, following an experience of 21/04/2023 by A A. *

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• 3 / 5

  

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  Quality was good, although sushi pieces are on the small side. Waiting for 30mins in store after pick-up time way annoying.

  Review of 08/05/2023, following an experience of 26/04/2023 by A A. *

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• 5 / 5

  

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  Absolutely delicious sushi made on site fresh for my order. It's a treat, not an every day purchase but the Wed lunchtime deal is not to be missed. Super quality and very friendly helpful staff. Will definitely be purchasing again.

  Review of 28/04/2023, following an experience of 12/04/2023 by A A. *

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• 5 / 5

  

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  Fantastic Customer service from the staff Great food

  Review of 28/04/2023, following an experience of 19/04/2023 by A A. *

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• 5 / 5

  

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  Always great quality and superb delivery service

  Review of 28/04/2023, following an experience of 14/04/2023 by A A. *

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• 5 / 5

  

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  Arrived in time , fresh and tasty

  Review of 28/04/2023, following an experience of 15/04/2023 by A A. *

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• 5 / 5

  

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  Yumm

  Review of 28/04/2023, following an experience of 02/04/2023 by A A. *

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• 3 / 5

  

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  The tempura batter was too heavy. Too much mayo sauce on sushi rolls. Tuna sashimi was not worth the price. Cut too thickly and some pieces were very small. If one pays £10 for this, then all pieces should be equally big.

  Review of 28/04/2023, following an experience of 14/04/2023 by A A. *

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• 2 / 5

  

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  Arrived 10 mins after pick up time to ensure order would be ready for collection. Had to wait another 15 mins so 25 mins in total. No apology. Just told they were busy!

  Review of 28/04/2023, following an experience of 12/04/2023 by A A. *

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• 5 / 5

  

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  think the food is very overpriced for portion size/what it is. everything else is nice though

  Review of 28/04/2023, following an experience of 04/04/2023 by A A. *

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• 5 / 5

  

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  I was very satisfied. Also the shop manager was very friendly and helpful.

  Review of 28/04/2023, following an experience of 13/04/2023 by A A. *

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