What do Internet users think about mysushishop.co.uk ?

Read 1171 reviews of mysushishop.co.uk - Overall Customer Rating of 4.4/5

Reviews for Mysushishop.co.uk

Total: 2 117 reviews since 08/03/2016

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4.4

Based on 105 reviews from the last 12 months

5

64%
4

16%
3

9%
2

6%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Sushi Shop is often described as a place where fresh sushi, friendly staff and quick service make ordering feel easy and reliable. Customers repeatedly mention tasty rolls, good value and well-packed meals that arrive promptly, which helps the experience feel smooth from counter to delivery.

Across reviews, the brand is praised for its sushi menu, sharing boxes and delivery service, with recurring comments about fresh fish, practical packaging and helpful team members. A few customers mention slower deliveries or occasional order issues, but the overall impression stays very positive. Sushi Shop gathers overwhelmingly positive feedback with 2117 reviews published in total and an average rating of 4.4 stars.

This summary is AI-Generated

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Helpful?

Friendliness & courtesy

39 reviews mention our friendliness and courtesy, with 97% positive feedback.

"The service is always amazing, and the staff are lovely and friendly."

"Good guy served cheerful and professional"

"Amazing staff as always :)"

Team expertise

23 reviews mention our team's expertise, with 96% positive feedback.

"Lovely tasty sushi. Friendly service and helpful."

"Excellent Customer service from Colombian lady and great food"

"great food - friendly service - helpful staff"

Responsiveness

11 reviews mention our responsiveness, with 91% positive feedback.

"Kind staff"

"Freshly made and delicious, as always. Friendly and helpful staff. Please come back to Richmond!"

"Staff are always friendly,welcoming and professional"

1 ★

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5 ★

A. W.
2 Oct 2026
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Always excellent sushi which is why we return regularly.
Experience from: 30 Sept 2026
Susan P.
2 Oct 2026
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The prawn sushi said tempura but was soft & slid of the rice Hand rolls excellent
Experience from: 30 Sept 2026
Jeremy D.
29 Sept 2026
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Sushi Shop is fine but expensive. 13 pounds for cucumber and avocado sushi is a bit much.
Experience from: 24 Sept 2026
J. P.
27 Sept 2026
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Order was prepared as planned, on time and the team in shop was friendly. The food was fresh and good.
Experience from: 25 Sept 2026
S. Y.
23 Sept 2026
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The service is always amazing, and the staff are lovely and friendly.
Experience from: 20 Sept 2026
N. C.
21 Sept 2026
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The quality of the sushi is always amazing, I went to the shop in Cannes recently and it was nothing compared to the UK
Experience from: 13 Sept 2026
L. C.
18 Sept 2026
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Been three times, great service and quality sushi for a mid week treat
Experience from: 16 Sept 2026
H. M.
17 Sept 2026
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Wonderful service and selection! Placed a large order for next day delivery - order arrived on time and beautifully packed. Thank you!
Experience from: 15 Sept 2026
S. R.
14 Sept 2026
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Good quality and freshly made
Experience from: 9 Sept 2026
C. F.
8 Sept 2026
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yummy as always
Experience from: 6 Sept 2026
Sarah P.
4 Sept 2026
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Always fantastic sushi. Fresh and great value on sushi weds happy box.
Experience from: 2 Sept 2026
A. F.
2 Sept 2026
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Excellent, fresh & delicious sushi's, poke bowl and Yakisoba meals - lovely service, very clean place.
Experience from: 31 Aug 2026
L. B.
28 Aug 2026
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product quality was not good enough, ready to eat selection in store was limited
Experience from: 26 Aug 2026
R. C.
23 Aug 2026
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Good guy served cheerful and professional
Experience from: 21 Aug 2026
N. K.
22 Aug 2026
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Amazing staff as always :)
Experience from: 19 Aug 2026
S. C.
21 Aug 2026
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Great flavours, great service
Experience from: 19 Aug 2026
Sue C.
3 Aug 2026
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Very helpful, friendly and made up my veggie box in minutes.
Experience from: 1 Aug 2026
M. C.
27 Jul 2026
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Very good experience, way better than the mainstream takeaway shops/chains.
Experience from: 25 Jul 2026
Tom S.
25 Jul 2026
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Delicious and good looking sushi
Experience from: 23 Jul 2026
S. C.
24 Jul 2026
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There was no one at the counter for a couple of minutes when I arrived. Other than that, i still love sushi shop
Experience from: 22 Jul 2026