Customer reviews
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Excellent
Review of , following an experience of by JUDI H.
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Very good sushi's
Review of , following an experience of by MARINE B.
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Exceptional sushi with fresh ingredients and artful presentation—an excellent experience every time we order.
Review of , following an experience of by KYLE W. *
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Amazing as usual
Review of , following an experience of by JOE C. *
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The food was good however I was served it in a takeaway box and bag despite wanting to eat in the restaurant. This was done with having even been asked if I wanted in house or take-away however the fact that I had sat at a table was a bit of a giveaway.
Review of , following an experience of by RILEY C. *
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Best sushi in town
Review of , following an experience of by JAKE K. *
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Good was ok But there was only one soya, one wasabi and one ginger. I had asked for 3 each And one only for 50 pieces is definitely not enough!
Review of , following an experience of by ISABELLA L. *
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amazing service
Review of , following an experience of by JULIE R.
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The service all great
Review of , following an experience of by DARREN T. *
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The bowl had no sauce added and I bought 2 soy sauces on the side. just got one
Review of , following an experience of by CARMEN C. *
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The lady serving me (an Indian lady) was very helpful, polite and professional
Review of , following an experience of by GRAHAM B. *
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Order and delivery was perfect
Review of , following an experience of by ANNE-SOLENE D.
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Ready when I arrived. Fresh and tasty The Wednesday sharing box is great. Good value.
Review of , following an experience of by ROWENA M. *
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The cabbage salad was not been great over the last months. Delivery was estimated between 25 and 55min which is a huge amount of time. However it also did not arrive during that time but another 30min later (so in total delivery 1h30 after). It is not the first time it arrives and I think the shop could offer a discount when they cannot keep the estimated slot at least
Review of , following an experience of by KARL M. *
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Food is always fresh and tasty
Review of , following an experience of by EILEEN C. *
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The new Sunmer Range is a must try!
Review of , following an experience of by VICTORIA F. *
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Lovely
Review of , following an experience of by ANNIE H.
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Fantastic quality always. So fresh!
Review of , following an experience of by JADE H. *
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Change from cardboard boxes to horrible over-sized single-use plastic boxes is unforgivable. I'll be looking for an alternative sushi supplier.
Review of , following an experience of by FRANCESCA H. *
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The service was exceptional- staff were incredibely attentively, the atmosphere was cozy and inviting. It's also one of the cleanest, most hygienic places to eat, showing how well-maintained it is. My sushi shop, please never change your recipe like so many other places have. You're doing everything right!
Review of , following an experience of by LILLY P. *
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Quality delicious and so fresh!
Review of , following an experience of by NICOLE K. *
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Order proceed was easy, staff very helpful, food didn't take long to prepare and was fresh and delicious
Review of , following an experience of by MARIA S.
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I love the food and I have got all my friends onto Sushi Shop!! Always new things to try! Thank u guys
Review of , following an experience of by KIRSTEN E. *
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I've had this poke salon passion fruit bowl many times especially in France . The quality of produce last night was not great . I ate half . The spicy tuna bowl was a bit better
Review of , following an experience of by LAURA H.
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Food was not fresh
Review of , following an experience of by CAROLINE H. *
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picked up two items and the birthday discount. food was good as always. thanks !
Review of , following an experience of by CARLOS H.
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Excellent product
Review of , following an experience of by JOANNE W. *
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Amazing food, lovely staff! The place is super nice and clean. I will be coming back.
Review of , following an experience of by ANDREW P. *
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I think the quality of the salmon that used is really poor. Over the last few months we've seen it getting progressively worse with really fatty, brown chewy pieces of salmon being used.
Review of , following an experience of by CAROLINE C.
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The ladies at the front were very sweet and attentive to my inquiries
Review of , following an experience of by AICHA K.
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Review of , following an experience of by JORDAN W. *
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Excellent and always consistent
Review of , following an experience of by ETHAN T. *
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Excellent sushi, ready on time for me to collect on my way home.
Review of , following an experience of by JAMES F.
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Food was nice although the special rolls are small and nothing exciting. Service was terrible - we considered walking out but were hungry. We ate in but were given plastic plate.
Review of , following an experience of by WENDY C. *
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Great service by staff. Great food
Review of , following an experience of by WILL S.
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Table were dirty, the workers were chatting and had an attitude of like “why are you interrupting our conversation”, the salmon tasted fishy, the chicken katsu meal was microwaved and the noodles were all sticky, the coconut balls were hard and not edible.
Review of , following an experience of by YVONNE J. *
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The food came in a poor state, squashed on one side, not very presentable. Some rolls were bland and lacked of taste.
Review of , following an experience of by AUDREY K.
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Very friendly staff
Review of , following an experience of by BENJAMIN P. *
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Great, but we are SOOOOO disappointed that you have closed your Richmond branch.
Review of , following an experience of by COURTNEY M. *
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Quality food and good service
Review of , following an experience of by LEE G. *
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Excellent quality as usual. Loving the variety and great value for money . Worth every penny! Very easy and fast to order.
Review of , following an experience of by HARLEY B. *
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Sushi is was fresh and delicious, but I ordered a reusable pair of chopsticks and that was missing :( Also, the foie gras sushi was a bit too rich for me. Everything else tasted good and I like the big soy sauce bottles.
Review of , following an experience of by KIMI T.
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Your sushi is a piece of art
Review of , following an experience of by JONATHAN W. *
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Prefect
Review of , following an experience of by EVIE L. *
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Excellent food, everything perfect except for Long time for delivery
Review of , following an experience of by LEWIS W. *
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Very friendly staff and first class sushi including some specialty and creative nigiri
Review of , following an experience of by CARMEN B. *
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Good food
Review of , following an experience of by CARLOS H.
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Very disappointed. Will not order again
Review of , following an experience of by PETE S. *
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Food more than 30minutes late, missing items
Review of , following an experience of by KAYLEIGH C.
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Rice not fresh (probably from lunch or the day before). Avocado hard and tasteless
Review of , following an experience of by ALEXANDRE F.
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food quality is good
Review of , following an experience of by CHLOE C. *
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Always, efficient, timely, friendly!
Review of , following an experience of by INA J.
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Always fresh and tasty
Review of , following an experience of by JANE T. *
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I work in a pub very close to the sushi shop in Battersea. I love sushi and yours is really good and very convenient. It is very easy to order online and collect it on time.
Review of , following an experience of by ZACH P. *
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friendly efficient good choice
Review of , following an experience of by TYLER M. *
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Good. Fresh food
Review of , following an experience of by DARREN J. *
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Service is always great and the team at Sushi Shop are brilliant. The food arrives quickly and the sushi is some of the freshest and best in London!
Review of , following an experience of by JONATHAN K.
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Overall the products are very good but ... on offer products, like Wednesdays, it is suboptimal!
Review of , following an experience of by PAULA R. *
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I have nothing to add
Review of , following an experience of by LIZZIE O. *
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Delicious. Streets ahead of other sushi outlets
Review of , following an experience of by ROWENA B. *
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Friendly service and coincidentally my selection was already pre made in the fridge
Review of , following an experience of by AKIKO T.
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Always good sushi and good service
Review of , following an experience of by KEITH M. *
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Creative, interesting combinations but always delicious, I love this place!
Review of , following an experience of by EILEEN L. *
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Overpriced and not worth it
Review of , following an experience of by EDWARD S. *
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Great quality food and value for money
Review of , following an experience of by BRUCE C. *
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One of the Best sushi in London
Review of , following an experience of by JODIE J. *
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Excellent!
Review of , following an experience of by STEPHEN S. *
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Good products, nice staff
Review of , following an experience of by BRANDON W. *
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Sushi is delicious, ordering is easy, service is good.
Review of , following an experience of by LARRIE S.
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Just amazing! Staff is super friendly and accommodating, food is fresh and delicious, and their member benefits are great!
Review of , following an experience of by JULIA H.
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Super fresh
Review of , following an experience of by GEORGE K. *
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The food arrived on time, very well presented and delicious
Review of , following an experience of by LINDA R. *
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Not cheap
Review of , following an experience of by SOPHIA W. *
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Consistently good and like the loyalty scheme. Order in advance to ensure what you want is available.
Review of , following an experience of by JANE R.
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So yummy!
Review of , following an experience of by AMANDA L. *
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Shrinkflation came here as well. Over the year from being the best this place unfortunately became an average.
Review of , following an experience of by KEN M. *
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Great products and great staff on Northcote road
Review of , following an experience of by HANNAH B. *
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I have been a loyal client of SushiShop since its inception in Paris where I lived at that moment. Once moved to London 5 years ago I was thrilled to discover the franchise there as well. However, lately I have noticed the quality declining rapidly. The rolls aren't rolled properly anymore, looks like it was done absentmindedly in a hurry, with rolls gaping an and filling falling out. It's been quite a few times now over the past orders where this has happened. The omelette nigiri on my last order were inedible - the omelette itself very gelatinized, not the previous consistency and honestly quite off putting. It's a shame really, as I used to love Sushi Shop and it was my go-to for a quick sushi order. However with continuous disappointments in quality, and the prices not reflecting and way above the level of product I might be forced to look elsewhere.
Review of , following an experience of by SONIA C. *
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Staff on point , quality incredible as usual
Review of , following an experience of by GREG L. *
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They rwere running out of tuna but really made sure we left happy, which we did. Food was delicious. I used to dislike sushishop when we were doing delivery now that we do pick up we are never disappointed as the quality of the sushi is really good.
Review of , following an experience of by CARLIE P. *
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Always fresh, tasty sushi! The stuff is lovely!
Review of , following an experience of by LEE A. *
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The best sushi I've had so far, so fresh and yummy
Review of , following an experience of by JOEL B. *
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Food didn't seem 100% fresh (particularly the shredded cabbage)
Review of , following an experience of by STEPHEN S. *
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It was very cold and the rice was a bit hard, like it had been refrigerated from the day before
Review of , following an experience of by DAISY K. *
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All good!
Review of , following an experience of by ROSEMARY B.
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Rocket was not fresh, red onions not chopped. Driver didn't look at receipt for flat number so called me. Last time driver delivered to another address so prefer to order on deliveroo as riders more efficient.
Review of , following an experience of by LAURA J.
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Once in a while we have sushi from here as a treat - really fresh, delightful ideas - well done!
Review of , following an experience of by PETER C.
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Really good as always and great value for money deal.
Review of , following an experience of by ROB E. *
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Nice box of sushi for my daughter's birthday.
Review of , following an experience of by CHRIS A.
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The lady at the till was very professional and helpful.
Review of , following an experience of by CHARLES L.
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Friendly helpful.
Review of , following an experience of by VANESSA M. *
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Dry and smelly sushi! Wasabi is not real.. some fake wasabi. Never going again.
Review of , following an experience of by OLIVIA E. *
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Great friendly service and delicious sushi
Review of , following an experience of by NIALL B.
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Good quality, friendly people, fast preparation.
Review of , following an experience of by SCOTT S.
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Rice was undercooked and it is not the first time that it happens
Review of , following an experience of by FEDERICO S.
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I ordered a variety box which included tuna. I was expecting fresh tuna but it contained tinned tuna. awful
Review of , following an experience of by CONNOR T. *
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Excellent quality and great value
Review of , following an experience of by ALI G.
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I love sushishop, I'm always orderning there.
Review of , following an experience of by SANDRA B.
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Very delicious, taste was fantastic. Super fast delivery (couldn't even tip)
Review of , following an experience of by ANDREAS D.
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First class quality using the freshest ingredients. Worth every penny and far superior to the sushi counter in supermarkets. Very impressed.
Review of , following an experience of by CAROLINE K.
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Great quality, well prepared food. Seating in store is limited and not very comfortable
Review of , following an experience of by MANDY H.
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Lived up to the in house service!
Review of , following an experience of by STEVE W. *
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Always friendly. And sushi is delicious.
Review of , following an experience of by JEMMA K.
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The new collaboration with Albert Adria is a must try!
Review of , following an experience of by NOVA D.
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Great service and amazing food!
Review of , following an experience of by DALE J. *
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I like Sushi Shop, but experience ordering in the app was not great. I placed the order, but for 1 hour it was in status "order in preparation". I went to sushi place after 1 hour to pick up my order. I complained that the app was not updating the progress of the order, but staff told me that they do not have control over the app. It is my favorite sushi place and quality is always good.
Review of , following an experience of by ZACHARY J. *
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Fabulous!
Review of , following an experience of by MUHAMMAD H. *
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Great sushi, the carrot salad was a positive surprise, really tasty
Review of , following an experience of by JOANNA K.
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the wrong rolls were sent in part of the order and the employee who took my call questioned my complaint when she spoke to the chef who confirmed he had prepared the order correctly. I had to take a picture as proof of the error. A replacement was offered which was no use to me as we were about to have dinner and that would have implied a longer wait. I have requested a partial refund and waiting for the manager to call me about this.
Review of , following an experience of by TINA R. *
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very pleasant, quick and painless
Review of , following an experience of by GORDON K. *
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Best sushi takeaway for miles.
Review of , following an experience of by CATHERINE R.
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Absolutely superb freshly made sushi. We love the signature rolls, particularly white passion.
Review of , following an experience of by ALEXANDER P. *
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Brilliant service as always and delicious Sushi!
Review of , following an experience of by MARIA M. *
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I really liked the duck ramen! Duck was super soft and broth was tasty! Would recommend!
Review of , following an experience of by DENNIS M. *
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Delicious Sushi. Good value for money
Review of , following an experience of by MONICA C.
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Delivery rider delivered my order to a completely different house as he doesn't know London
Review of , following an experience of by AARON E. *
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Easy to order, prompt delivery, delicious sushi!
Review of , following an experience of by KEN C. *
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Didn't take AMEX and wasabi was from a sachet, not fresh. Sushi was so so, nothing special. For the price point, this is extremely disappointing considering they are marketing themselves as a high-end sushi takeaway.
Review of , following an experience of by ANDREW P.
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too much mayo & cheese. not require for good Sushi
Review of , following an experience of by MATILDA R. *
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Very good on all aspects: packaging, quality, delivery, choices! I order once a week from you and like it. I stay however very frustrating of the very limited amount of soy sauce per order. 3 bottles for a 42 sushis box to share is never enough. 5 at minimum. I need to buy the sauce extra.
Review of , following an experience of by VICTOR Z.
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On the last few orders it took more than two hours for the food to be delivered. This is an ongoing issue since mid 2023. Despite raising this with the shop assistant nothing was done when it comes to delivery times.
Review of , following an experience of by KIERAN M. *
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Very delicious
Review of , following an experience of by LINDSAY M. *
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The food is great, the delivery service prompt and courteous
Review of , following an experience of by HARRY H. *
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The worst quality food, could not finish it - disgusting.
Review of , following an experience of by SCOTT W. *
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The noodles were clumped together & thesalmon hard
Review of , following an experience of by ELSIE P. *
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It was fast. But We had an incidensen with the sashimi where there was a fish bone in it unfortunately.
Review of , following an experience of by DIANA CORNELIA K.
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Always great quality sushi and sashimi and amazing flavours.
Review of , following an experience of by DANIELLE J. *
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Rice was undercooked
Review of , following an experience of by GAVIN H. *
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Easy order, great sushi
Review of , following an experience of by PAOLA T.
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Varieties of hot food selection which is a great. A lot of additional items on the new menu too. I can't wait to try all of them.
Review of , following an experience of by LOUIS G. *
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I enjoyed a delicious salmon poke bowl.
Review of , following an experience of by MIKE W. *
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I found the Sushi shop when looking for lunch when in the office. The service is absolutely excellent and the good is delicious. Very pleased to have found it
Review of , following an experience of by ALEX G. *
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Excellent service thanks to On from Sushi Shop Battersea.
Review of , following an experience of by MELISSA G. *
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Best poke bowls in London!
Review of , following an experience of by LUCAS P. *
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Great service and delicious food
Review of , following an experience of by SARAH C.
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Extremely dry and not fresh - first bad experience with sushi shop
Review of , following an experience of by INES H.
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Used timed click and collect. Items were ready on time. Wednesday box deal is great. The extra items we selected (maki, half rolls) were delicious, especially the prawn sushi. One item in our order was not available but it was substituted for a near equivalent we chose.
Review of , following an experience of by CAITLIN P. *
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We ordered a large Salmon Aburi Poke Bowl, but apart from Salmon and Rice there was very little of other ingredients. Could you please make sure to add a good amount of edamame, avocado, and cabbage next time? We also used to get mango as part of the bowl but it looks like the item was removed. May we please have it back?
Review of , following an experience of by NELLI T.
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Great quality sushi / quick delivery but website never work
Review of , following an experience of by ABBIE C. *
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easy online order, collection ready on time and fast service; fresh and tasty!
Review of , following an experience of by STEPHEN H. *
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Everything perfect as usual! Best sushi in town!
Review of , following an experience of by CHARLES L. *
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The delivery was quick, but the sushi was not really edible. I took a few bites of everything and did not enjoy any of it. The rice was hard and the fish and other ingredients tasted old. It was worse than buying grocery store sushi.
Review of , following an experience of by STEPHANIE M. *
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Amazing service and quality of the product
Review of , following an experience of by EMILY P. *
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Very good service and staff
Review of , following an experience of by GABY C.
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Best sushi by a long way!
Review of , following an experience of by RUDO M.
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I liked this box, the rolls were tasty and looked very good, but it was sad that they didn’t include wasabi and ginger, although I added them to the order.
Review of , following an experience of by DIANA K.
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Great service, lovely food.
Review of , following an experience of by JAMES B.
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I was very happy with the quality of food, as usual. I think Sushi Shop's boxes are the best in London. They somehow manage to have unorthodox tastes together, like fuagra, spicy pepper, cabbage leaves, etc. What I really hated about my experience is that their website is so archaic, so counterintuitive. I managed to place my order after two failed attempts. I can't imagine how much revenue these guys are losing because of that.
Review of , following an experience of by ALEXEI S.
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Always freshly made.
Review of , following an experience of by NOVA D.
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Delicious sushi and friendly staff
Review of , following an experience of by JEMMA K.
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The system online did not register my order. I had to reorder in the shop. The box we were given was nit what we had ordered and the edamame beans were missing while we had paid for them.
Review of , following an experience of by ANTONIA J.
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It was amazing!
Review of , following an experience of by SARAH C.
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Fresh, nicely crafted, and appropriate portion.
Review of , following an experience of by LORENA O.
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Quality was good, although sushi pieces are on the small side. Waiting for 30mins in store after pick-up time way annoying.
Review of , following an experience of by MATTHEW G. *
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1234
Review of , following an experience of by THERESA F. *
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Sushi Shop's Salmon Aburi Roll was amazing! The torched salmon on top of the rice was so tasty, and the roll had a great flavour.
Review of , following an experience of by MANDY C. *
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Very
Review of , following an experience of by JOSEPH D. *
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In general I like the quality of the food, some products that I have tried for the first time were not to my liking (but that is personal taste)
Review of , following an experience of by FLORENCE M. *
*Pseudonymized data at the request of the author
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