Customer reviews for mysushishop.co.uk

Customer reviews

• 5 / 5

  

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  Great variety

  Review of 01/05/2025, following an experience of 28/04/2025 by CHARLES L. *

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• 4 / 5

  

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  The signature sushi was very fresh but the half roll was ok I asked for 1230 delivery but it was half an hour early. I don't have a choice re delivery time in the below question

  Review of 30/04/2025, following an experience of 28/04/2025 by ELSIE C. *

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• 4 / 5

  

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  Food is great but the service is always a little off at this branch. You never get the condiments like wasabi, ginger etc if you order online but just get a bag handed to you in a hurry even when they aren't busy. Richmond used to be the same and it's a real shame as they closed down.

  Review of 29/04/2025, following an experience of 27/04/2025 by SHEFALI W.

• 5 / 5

  

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  Always great

  Review of 25/04/2025, following an experience of 23/04/2025 by SASHA S. *

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• 5 / 5

  

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  Good variety, always fresh and tasty!

  Review of 22/04/2025, following an experience of 15/04/2025 by OLGA K.

• 3 / 5

  

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  Increase of price but lower quality

  Review of 22/04/2025, following an experience of 19/04/2025 by FLAVIE L.

• 2 / 5

  

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  The giozas were inedible and totally overcooked :( the delivery was just left at the door with no warning.

  Review of 22/04/2025, following an experience of 04/04/2025 by JEREMY E. *

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• 5 / 5

  

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  Best fresh sashimi

  Review of 22/04/2025, following an experience of 11/04/2025 by CAMERON J. *

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• 4 / 5

  

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  Sushi excellent as always. Lack of clarity and consistency in restaurant and over the phone about what is and what isn't gluten free is very frustrating though

  Review of 22/04/2025, following an experience of 08/04/2025 by JONATHAN W.

• 5 / 5

  

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  Both food and staff are always great

  Review of 08/04/2025, following an experience of 15/03/2025 by STEPHEN H. *

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• 5 / 5

  

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  Great team! They are very nice and friendly.

  Review of 05/04/2025, following an experience of 01/04/2025 by GRAHAM C. *

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• 5 / 5

  

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  Excellent sushi for an excellent price. Super friendly staff

  Review of 05/04/2025, following an experience of 29/03/2025 by ALEXANDER L.

• 5 / 5

  

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  It was good but there was no soya sauce as well as no wasabi which was disappointing

  Review of 05/04/2025, following an experience of 25/03/2025 by CRAIG F. *

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• 5 / 5

  

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  Best sushi

  Review of 05/04/2025, following an experience of 21/03/2025 by VALERIE D.

• 3 / 5

  

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  We ate in the shop. The order process and service were fine but the food was not as well prepared as previously experienced.

  Review of 05/04/2025, following an experience of 22/03/2025 by MANDY H.

• 1 / 5

  

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  Flavourless Chopstick were not in the bag The order was ready but not marked ready so I needed to wait 20 minutes while the shop was empty and the staff chatting.

  Review of 05/04/2025, following an experience of 18/03/2025 by NATHAN P. *

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• 1 / 5

  

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  I am a long standing clients and you are getting worse and worse

  Review of 01/04/2025, following an experience of 16/03/2025 by MARIANA P.

• 5 / 5

  

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  Overall happy with all the experience!

  Review of 15/03/2025, following an experience of 13/03/2025 by CONSTANDINA K.

• 4 / 5

  

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  Im a customer since 2012 and love it

  Review of 13/03/2025, following an experience of 11/03/2025 by CAITLIN O. *

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• 3 / 5

  

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  Generally ok but too much cream cheese - doesn't taste fresh

  Review of 10/03/2025, following an experience of 08/03/2025 by BECKY H. *

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• 5 / 5

  

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  Excellent

  Review of 09/03/2025, following an experience of 26/02/2025 by JEMMA K.

• 5 / 5

  

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  Food is always great and fresh!

  Review of 09/03/2025, following an experience of 24/02/2025 by NOVA D.

• 5 / 5

  

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  The service is outstanding, I am greeted like an old friend every time I go to SushiShop and the food always delivers. Best sushi in town.

  Review of 09/03/2025, following an experience of 05/03/2025 by BRUNO M.

• 1 / 5

  

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  We had a scheduled delivery for 8.15pm. It arrived at 6.55pm instead. We were putting our kids to bed and hot food arrived. It ruined our date night in. We complained via the website and haven't heard anything.

  Review of 09/03/2025, following an experience of 14/02/2025 by LOUIS C. *

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• 5 / 5

  

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  great food, easy to order, ready to pick up.

  Review of 09/03/2025, following an experience of 24/02/2025 by CAMILLA T.

• 5 / 5

  

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  Excellent, varied platter and quick pick up

  Review of 09/03/2025, following an experience of 26/02/2025 by DONNA J. *

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• 5 / 5

  

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  Amaxinf

  Review of 25/02/2025, following an experience of 16/02/2025 by NAOMI B. *

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• 5 / 5

  

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  Very friendly and amazingly fresh sushi. Great value on their £20 weds box.

  Review of 25/02/2025, following an experience of 19/02/2025 by SARAH P.

• 2 / 5

  

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  Sushi was very good but the delivery was done with one hour delay without any notice or apology. If I knew that when I placed my order I wouldn't have ordered it

  Review of 25/02/2025, following an experience of 07/02/2025 by VALENTINA S.

• 2 / 5

  

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  Not as fresh as usual and disinterested person serving

  Review of 24/02/2025, following an experience of 08/02/2025 by CARRIE W. *

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• 3 / 5

  

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  Good presentation and fresh fish but not very tasty to be honest. Tuna roll had very little taste. Salmon was just ok but not better or worse than Itsu, so I don't quite know how this chain differentiates itself from the Itsu, Wasabi etc already out there. Feels like another on the go lunch place, not one for nice delivery dinners.

  Review of 27/01/2025, following an experience of 24/01/2025 by ANDY B. *

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• 5 / 5

  

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  Delicious Poke bowl

  Review of 27/01/2025, following an experience of 25/01/2025 by NATASHA W. *

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• 2 / 5

  

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  Took longer than expected to arrive and items were missing

  Review of 24/01/2025, following an experience of 08/01/2025 by EDWARD G.

• 5 / 5

  

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  Great

  Review of 24/01/2025, following an experience of 12/01/2025 by FAYE R. *

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• 4 / 5

  

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  This was an impulse purchase - glad there were some good ready made options available

  Review of 24/01/2025, following an experience of 18/01/2025 by ALEX R. *

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• 5 / 5

  

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  Good food and great service as always

  Review of 09/01/2025, following an experience of 07/01/2025 by NATALIA H.

• 5 / 5

  

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  I almost called in to give compliments to the chef… absolutely yummy and tasty

  Review of 02/01/2025, following an experience of 31/12/2024 by MARY A. *

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• 5 / 5

  

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  Nice, tasty and fresh sushis

  Review of 29/12/2024, following an experience of 27/12/2024 by SELINA C. *

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• 5 / 5

  

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  Fantastic food - creative and tasty. Far more than the standard sushi fare and super friendly staff

  Review of 10/12/2024, following an experience of 29/11/2024 by ELLIE G. *

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• 5 / 5

  

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  Excellent as always!

  Review of 10/12/2024, following an experience of 06/12/2024 by NIKKI H. *

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• 5 / 5

  

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  Great food, very friendly staff, nice quiet place for dinner with the family even though it is more geared to take out than to eat in

  Review of 06/12/2024, following an experience of 30/11/2024 by ARASH F.

• 5 / 5

  

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  Wednesday sushi special is a fantastic mid week treat. Tuna is sometimes not finished, but that might be down to personal preference.

  Review of 06/12/2024, following an experience of 04/12/2024 by SASHA R. *

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• 5 / 5

  

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  Items were ready no waiting very good service

  Review of 03/12/2024, following an experience of 01/12/2024 by BECKY L. *

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• 4 / 5

  

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  The tuna has gone down in quality compare to the previous years

  Review of 02/12/2024, following an experience of 30/11/2024 by ASH A.

• 5 / 5

  

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  High quality service

  Review of 26/11/2024, following an experience of 24/11/2024 by SABRINA B. *

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• 5 / 5

  

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  Got everything of my order and on time. Fresh and in good very delicious shape.

  Review of 22/11/2024, following an experience of 20/11/2024 by BEN S. *

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• 5 / 5

  

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  good stuff

  Review of 16/11/2024, following an experience of 05/11/2024 by TOM M. *

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• 2 / 5

  

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  I ordered online 2 different items. I entered the shop at delivery time but my bag was not ready. Mo problem, I waited 10 minutes. When ready, they gave me the bag. I checked inside the content and only 1 item was there. I had to return to the shop to ask them to add the missing item, with a further 10 minutes waiting....

  Review of 16/11/2024, following an experience of 31/10/2024 by SALLY S. *

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• 5 / 5

  

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  excellent service, staff always very friendly

  Review of 16/11/2024, following an experience of 13/11/2024 by OLIVER R. *

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• 5 / 5

  

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  Very good sushi's

  Review of 26/10/2024, following an experience of 24/10/2024 by MARINE B.

• 5 / 5

  

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  Excellent

  Review of 26/10/2024, following an experience of 24/10/2024 by JUDI H.

• 5 / 5

  

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  Exceptional sushi with fresh ingredients and artful presentation—an excellent experience every time we order.

  Review of 25/10/2024, following an experience of 23/10/2024 by KYLE W. *

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• 5 / 5

  

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  Amazing as usual

  Review of 20/10/2024, following an experience of 09/10/2024 by JOE C. *

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• 3 / 5

  

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  The food was good however I was served it in a takeaway box and bag despite wanting to eat in the restaurant. This was done with having even been asked if I wanted in house or take-away however the fact that I had sat at a table was a bit of a giveaway.

  Review of 18/10/2024, following an experience of 16/10/2024 by RILEY C. *

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• 5 / 5

  

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  Best sushi in town

  Review of 13/10/2024, following an experience of 11/10/2024 by JAKE K. *

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• 3 / 5

  

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  The bowl had no sauce added and I bought 2 soy sauces on the side. just got one

  Review of 12/10/2024, following an experience of 01/10/2024 by CARMEN C. *

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• 5 / 5

  

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  The lady serving me (an Indian lady) was very helpful, polite and professional

  Review of 12/10/2024, following an experience of 01/10/2024 by GRAHAM B. *

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• 5 / 5

  

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  Ready when I arrived. Fresh and tasty The Wednesday sharing box is great. Good value.

  Review of 12/10/2024, following an experience of 09/10/2024 by ROWENA M. *

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• 4 / 5

  

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  Order and delivery was perfect

  Review of 12/10/2024, following an experience of 05/10/2024 by ANNE-SOLENE D.

• 3 / 5

  

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  Good was ok But there was only one soya, one wasabi and one ginger. I had asked for 3 each And one only for 50 pieces is definitely not enough!

  Review of 12/10/2024, following an experience of 04/10/2024 by ISABELLA L. *

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• 5 / 5

  

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  amazing service

  Review of 12/10/2024, following an experience of 27/03/2024 by JULIE R.

• 5 / 5

  

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  The service all great

  Review of 12/10/2024, following an experience of 28/09/2024 by DARREN T. *

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• 2 / 5

  

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  The cabbage salad was not been great over the last months. Delivery was estimated between 25 and 55min which is a huge amount of time. However it also did not arrive during that time but another 30min later (so in total delivery 1h30 after). It is not the first time it arrives and I think the shop could offer a discount when they cannot keep the estimated slot at least

  Review of 12/10/2024, following an experience of 26/09/2024 by KARL M. *

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• 2 / 5

  

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  Change from cardboard boxes to horrible over-sized single-use plastic boxes is unforgivable. I'll be looking for an alternative sushi supplier.

  Review of 16/09/2024, following an experience of 28/08/2024 by FRANCESCA H. *

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• 5 / 5

  

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  Food is always fresh and tasty

  Review of 16/09/2024, following an experience of 10/09/2024 by EILEEN C. *

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• 5 / 5

  

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  Quality delicious and so fresh!

  Review of 16/09/2024, following an experience of 02/09/2024 by NICOLE K. *

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• 5 / 5

  

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  The new Sunmer Range is a must try!

  Review of 16/09/2024, following an experience of 28/08/2024 by VICTORIA F. *

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• 5 / 5

  

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  The service was exceptional- staff were incredibely attentively, the atmosphere was cozy and inviting. It's also one of the cleanest, most hygienic places to eat, showing how well-maintained it is. My sushi shop, please never change your recipe like so many other places have. You're doing everything right!

  Review of 16/09/2024, following an experience of 13/09/2024 by LILLY P. *

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• 5 / 5

  

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  I love the food and I have got all my friends onto Sushi Shop!! Always new things to try! Thank u guys

  Review of 16/09/2024, following an experience of 14/09/2024 by KIRSTEN E. *

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• 5 / 5

  

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  Fantastic quality always. So fresh!

  Review of 16/09/2024, following an experience of 06/09/2024 by JADE H. *

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• 3 / 5

  

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  I've had this poke salon passion fruit bowl many times especially in France . The quality of produce last night was not great . I ate half . The spicy tuna bowl was a bit better

  Review of 16/09/2024, following an experience of 10/09/2024 by LAURA H.

• 5 / 5

  

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  Lovely

  Review of 16/09/2024, following an experience of 05/09/2024 by ANNIE H.

• 5 / 5

  

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  Order proceed was easy, staff very helpful, food didn't take long to prepare and was fresh and delicious

  Review of 16/09/2024, following an experience of 07/09/2024 by MARIA S.

• 5 / 5

  

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  picked up two items and the birthday discount. food was good as always. thanks !

  Review of 15/09/2024, following an experience of 30/08/2024 by CARLOS H.

• 1 / 5

  

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  Food was not fresh

  Review of 15/09/2024, following an experience of 30/08/2024 by CAROLINE H. *

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• 5 / 5

  

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  Amazing food, lovely staff! The place is super nice and clean. I will be coming back.

  Review of 09/09/2024, following an experience of 27/08/2024 by ANDREW P. *

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• 4 / 5

  

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  Excellent product

  Review of 09/09/2024, following an experience of 28/08/2024 by JOANNE W. *

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• 2 / 5

  

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  I think the quality of the salmon that used is really poor. Over the last few months we've seen it getting progressively worse with really fatty, brown chewy pieces of salmon being used.

  Review of 09/09/2024, following an experience of 24/08/2024 by CAROLINE C.

• 5 / 5

  

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  The ladies at the front were very sweet and attentive to my inquiries

  Review of 05/09/2024, following an experience of 22/08/2024 by AICHA K.

• 4 / 5

  

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  .

  Review of 05/09/2024, following an experience of 20/08/2024 by JORDAN W. *

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• 5 / 5

  

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  Excellent and always consistent

  Review of 21/08/2024, following an experience of 14/08/2024 by ETHAN T. *

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• 3 / 5

  

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  Food was nice although the special rolls are small and nothing exciting. Service was terrible - we considered walking out but were hungry. We ate in but were given plastic plate.

  Review of 21/08/2024, following an experience of 05/08/2024 by WENDY C. *

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• 5 / 5

  

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  Excellent sushi, ready on time for me to collect on my way home.

  Review of 21/08/2024, following an experience of 14/08/2024 by JAMES F.

• 1 / 5

  

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  Table were dirty, the workers were chatting and had an attitude of like “why are you interrupting our conversation”, the salmon tasted fishy, the chicken katsu meal was microwaved and the noodles were all sticky, the coconut balls were hard and not edible.

  Review of 13/08/2024, following an experience of 28/07/2024 by YVONNE J. *

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• 5 / 5

  

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  Great service by staff. Great food

  Review of 13/08/2024, following an experience of 29/07/2024 by WILL S.

• 3 / 5

  

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  The food came in a poor state, squashed on one side, not very presentable. Some rolls were bland and lacked of taste.

  Review of 13/08/2024, following an experience of 01/08/2024 by AUDREY K.

• 5 / 5

  

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  Very friendly staff

  Review of 27/07/2024, following an experience of 25/07/2024 by BENJAMIN P. *

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• 4 / 5

  

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  Great, but we are SOOOOO disappointed that you have closed your Richmond branch.

  Review of 26/07/2024, following an experience of 24/07/2024 by COURTNEY M. *

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• 5 / 5

  

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  Your sushi is a piece of art

  Review of 25/07/2024, following an experience of 10/07/2024 by JONATHAN W. *

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• 5 / 5

  

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  Prefect

  Review of 25/07/2024, following an experience of 12/07/2024 by EVIE L. *

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• 4 / 5

  

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  Excellent food, everything perfect except for Long time for delivery

  Review of 25/07/2024, following an experience of 19/07/2024 by LEWIS W. *

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• 5 / 5

  

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  Very friendly staff and first class sushi including some specialty and creative nigiri

  Review of 25/07/2024, following an experience of 09/07/2024 by CARMEN B. *

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• 5 / 5

  

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  Quality food and good service

  Review of 25/07/2024, following an experience of 15/07/2024 by LEE G. *

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• 5 / 5

  

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  Excellent quality as usual. Loving the variety and great value for money . Worth every penny! Very easy and fast to order.

  Review of 25/07/2024, following an experience of 17/07/2024 by HARLEY B. *

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• 4 / 5

  

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  Sushi is was fresh and delicious, but I ordered a reusable pair of chopsticks and that was missing :( Also, the foie gras sushi was a bit too rich for me. Everything else tasted good and I like the big soy sauce bottles.

  Review of 25/07/2024, following an experience of 14/07/2024 by KIMI T.

• 5 / 5

  

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  Good food

  Review of 25/07/2024, following an experience of 09/07/2024 by CARLOS H.

• 1 / 5

  

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  Very disappointed. Will not order again

  Review of 25/07/2024, following an experience of 09/07/2024 by PETE S. *

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• 3 / 5

  

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  Food more than 30minutes late, missing items

  Review of 25/07/2024, following an experience of 09/07/2024 by KAYLEIGH C.

• 5 / 5

  

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  food quality is good

  Review of 22/07/2024, following an experience of 08/07/2024 by CHLOE C. *

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• 5 / 5

  

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  Always, efficient, timely, friendly!

  Review of 22/07/2024, following an experience of 07/07/2024 by INA J.

• 2 / 5

  

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  Rice not fresh (probably from lunch or the day before). Avocado hard and tasteless

  Review of 22/07/2024, following an experience of 06/07/2024 by ALEXANDRE F.

• 5 / 5

  

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  Always fresh and tasty

  Review of 07/07/2024, following an experience of 05/07/2024 by JANE T. *

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• 5 / 5

  

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  I work in a pub very close to the sushi shop in Battersea. I love sushi and yours is really good and very convenient. It is very easy to order online and collect it on time.

  Review of 05/07/2024, following an experience of 03/07/2024 by ZACH P. *

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• 5 / 5

  

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  friendly efficient good choice

  Review of 05/07/2024, following an experience of 03/07/2024 by TYLER M. *

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• 5 / 5

  

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  Service is always great and the team at Sushi Shop are brilliant. The food arrives quickly and the sushi is some of the freshest and best in London!

  Review of 04/07/2024, following an experience of 02/07/2024 by JONATHAN K.

• 5 / 5

  

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  Good. Fresh food

  Review of 04/07/2024, following an experience of 26/06/2024 by DARREN J. *

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• 4 / 5

  

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  Overall the products are very good but ... on offer products, like Wednesdays, it is suboptimal!

  Review of 04/07/2024, following an experience of 26/06/2024 by PAULA R. *

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Reviews displayed in chronological order