Customer reviews for Londres 1

Customer reviews Londres 1

• 4 / 5

  

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  Extra Fire roll not quite as tasty (or even fiery) as I'd expected. Rest perfect.

  Review of 20/11/2025, following an experience of 12/11/2025 by TUSHAR P.

• 2 / 5

  

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  The taste was not very good for those with salad outside it was not fresh made

  Review of 04/11/2025, following an experience of 19/10/2025 by D L. *

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• 1 / 5

  

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  The service and packaging was all very good. But I shared a private feedback mentioning that I found what appears to be a dead caterpillar inside of my edamame beans and I was hoping for a compensation for that unfortunate experience whilst dining but haven't heard back from you. I am hoping through this template you might reach out. I also have a photo of the insect inside of the edemame beans.

  Review of 23/09/2025, following an experience of 06/09/2025 by V N. *

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• 5 / 5

  

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  On Time and good quality

  Review of 06/09/2025, following an experience of 30/08/2025 by F K. *

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• 5 / 5

  

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  The order was exactly as shown on the website photo. The staff is very professional, friendly and efficient

  Review of 06/09/2025, following an experience of 03/09/2025 by H E. *

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• 5 / 5

  

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  Sushi shop service is good and food are very delicious and hygienic.

  Review of 17/08/2025, following an experience of 09/08/2025 by A B. *

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• 5 / 5

  

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  This branch is my favourite. Always great service and the food is nicely made.

  Review of 30/07/2025, following an experience of 26/07/2025 by S W. *

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• 4 / 5

  

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  taste good but have been twice the rice is dry

  Review of 22/07/2025, following an experience of 20/07/2025 by HASSAN J.

• 4 / 5

  

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  The Kenko sushi did not taste good at all but the rest was first class.

  Review of 17/07/2025, following an experience of 15/07/2025 by TUSHAR P.

• 5 / 5

  

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  Incredible service from Nova And very welcome atmosphere amazing. Love it.

  Review of 18/05/2025, following an experience of 16/05/2025 by NORATHIP N.

• 5 / 5

  

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  Great variety

  Review of 01/05/2025, following an experience of 28/04/2025 by O K. *

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• 5 / 5

  

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  Best fresh sashimi

  Review of 22/04/2025, following an experience of 11/04/2025 by K L. *

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• 2 / 5

  

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  The giozas were inedible and totally overcooked :( the delivery was just left at the door with no warning.

  Review of 22/04/2025, following an experience of 04/04/2025 by V R. *

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• 5 / 5

  

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  Good variety, always fresh and tasty!

  Review of 22/04/2025, following an experience of 15/04/2025 by OLGA K.

• 5 / 5

  

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  Best sushi

  Review of 05/04/2025, following an experience of 21/03/2025 by VALERIE D.

• 5 / 5

  

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  It was good but there was no soya sauce as well as no wasabi which was disappointing

  Review of 05/04/2025, following an experience of 25/03/2025 by N S. *

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• 1 / 5

  

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  I am a long standing clients and you are getting worse and worse

  Review of 01/04/2025, following an experience of 16/03/2025 by MARIANA P.

• 4 / 5

  

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  Im a customer since 2012 and love it

  Review of 13/03/2025, following an experience of 11/03/2025 by A A. *

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• 5 / 5

  

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  great food, easy to order, ready to pick up.

  Review of 09/03/2025, following an experience of 24/02/2025 by CAMILLA T.

• 5 / 5

  

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  Food is always great and fresh!

  Review of 09/03/2025, following an experience of 24/02/2025 by NOVA D.

• 5 / 5

  

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  Amaxinf

  Review of 25/02/2025, following an experience of 16/02/2025 by A H. *

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• 2 / 5

  

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  Not as fresh as usual and disinterested person serving

  Review of 24/02/2025, following an experience of 08/02/2025 by J R. *

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• 5 / 5

  

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  Great

  Review of 24/01/2025, following an experience of 12/01/2025 by L R. *

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• 5 / 5

  

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  Nice, tasty and fresh sushis

  Review of 29/12/2024, following an experience of 27/12/2024 by A B. *

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• 5 / 5

  

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  Excellent as always!

  Review of 10/12/2024, following an experience of 06/12/2024 by N D. *

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• 5 / 5

  

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  Items were ready no waiting very good service

  Review of 03/12/2024, following an experience of 01/12/2024 by A F. *

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• 4 / 5

  

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  The tuna has gone down in quality compare to the previous years

  Review of 02/12/2024, following an experience of 30/11/2024 by ASH A.

• 5 / 5

  

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  Got everything of my order and on time. Fresh and in good very delicious shape.

  Review of 22/11/2024, following an experience of 20/11/2024 by B D. *

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• 2 / 5

  

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  I ordered online 2 different items. I entered the shop at delivery time but my bag was not ready. Mo problem, I waited 10 minutes. When ready, they gave me the bag. I checked inside the content and only 1 item was there. I had to return to the shop to ask them to add the missing item, with a further 10 minutes waiting....

  Review of 16/11/2024, following an experience of 31/10/2024 by M M. *

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• 5 / 5

  

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  Exceptional sushi with fresh ingredients and artful presentation—an excellent experience every time we order.

  Review of 25/10/2024, following an experience of 23/10/2024 by J F. *

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• 3 / 5

  

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  Good was ok But there was only one soya, one wasabi and one ginger. I had asked for 3 each And one only for 50 pieces is definitely not enough!

  Review of 12/10/2024, following an experience of 04/10/2024 by S B. *

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• 4 / 5

  

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  Order and delivery was perfect

  Review of 12/10/2024, following an experience of 05/10/2024 by ANNE-SOLENE D.

• 5 / 5

  

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  Lovely

  Review of 16/09/2024, following an experience of 05/09/2024 by ANNIE H.

• 5 / 5

  

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  Fantastic quality always. So fresh!

  Review of 16/09/2024, following an experience of 06/09/2024 by M E. *

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• 5 / 5

  

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  The new Sunmer Range is a must try!

  Review of 16/09/2024, following an experience of 28/08/2024 by N D. *

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• 5 / 5

  

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  Food is always fresh and tasty

  Review of 16/09/2024, following an experience of 10/09/2024 by F B. *

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• 5 / 5

  

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  The ladies at the front were very sweet and attentive to my inquiries

  Review of 05/09/2024, following an experience of 22/08/2024 by AICHA K.

• 4 / 5

  

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  .

  Review of 05/09/2024, following an experience of 20/08/2024 by A J. *

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• 5 / 5

  

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  Excellent sushi, ready on time for me to collect on my way home.

  Review of 21/08/2024, following an experience of 14/08/2024 by JAMES F.

• 5 / 5

  

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  Excellent and always consistent

  Review of 21/08/2024, following an experience of 14/08/2024 by R Z. *

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• 1 / 5

  

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  Table were dirty, the workers were chatting and had an attitude of like “why are you interrupting our conversation”, the salmon tasted fishy, the chicken katsu meal was microwaved and the noodles were all sticky, the coconut balls were hard and not edible.

  Review of 13/08/2024, following an experience of 28/07/2024 by Z S. *

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• 5 / 5

  

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  Very friendly staff

  Review of 27/07/2024, following an experience of 25/07/2024 by C T. *

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• 4 / 5

  

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  Great, but we are SOOOOO disappointed that you have closed your Richmond branch.

  Review of 26/07/2024, following an experience of 24/07/2024 by B H. *

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• 5 / 5

  

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  Very friendly staff and first class sushi including some specialty and creative nigiri

  Review of 25/07/2024, following an experience of 09/07/2024 by J B. *

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• 5 / 5

  

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  Prefect

  Review of 25/07/2024, following an experience of 12/07/2024 by K L. *

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• 5 / 5

  

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  food quality is good

  Review of 22/07/2024, following an experience of 08/07/2024 by P W. *

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• 4 / 5

  

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  Consistently good and like the loyalty scheme. Order in advance to ensure what you want is available.

  Review of 11/06/2024, following an experience of 26/05/2024 by A A. *

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• 2 / 5

  

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  I have been a loyal client of SushiShop since its inception in Paris where I lived at that moment. Once moved to London 5 years ago I was thrilled to discover the franchise there as well. However, lately I have noticed the quality declining rapidly. The rolls aren't rolled properly anymore, looks like it was done absentmindedly in a hurry, with rolls gaping an and filling falling out. It's been quite a few times now over the past orders where this has happened. The omelette nigiri on my last order were inedible - the omelette itself very gelatinized, not the previous consistency and honestly quite off putting. It's a shame really, as I used to love Sushi Shop and it was my go-to for a quick sushi order. However with continuous disappointments in quality, and the prices not reflecting and way above the level of product I might be forced to look elsewhere.

  Review of 06/06/2024, following an experience of 21/05/2024 by A A. *

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• 5 / 5

  

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  Friendly helpful.

  Review of 25/04/2024, following an experience of 21/04/2024 by A A. *

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• 5 / 5

  

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  Good quality, friendly people, fast preparation.

  Review of 21/04/2024, following an experience of 07/04/2024 by A A. *

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• 5 / 5

  

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  Great friendly service and delicious sushi

  Review of 21/04/2024, following an experience of 08/04/2024 by A A. *

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• 5 / 5

  

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  Great service and amazing food!

  Review of 02/04/2024, following an experience of 18/03/2024 by A A. *

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• 5 / 5

  

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  Lived up to the in house service!

  Review of 02/04/2024, following an experience of 22/03/2024 by A A. *

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• 5 / 5

  

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  The new collaboration with Albert Adria is a must try!

  Review of 02/04/2024, following an experience of 18/03/2024 by A A. *

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• 5 / 5

  

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  Very good on all aspects: packaging, quality, delivery, choices! I order once a week from you and like it. I stay however very frustrating of the very limited amount of soy sauce per order. 3 bottles for a 42 sushis box to share is never enough. 5 at minimum. I need to buy the sauce extra.

  Review of 25/02/2024, following an experience of 18/02/2024 by A A. *

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• 1 / 5

  

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  The worst quality food, could not finish it - disgusting.

  Review of 25/02/2024, following an experience of 09/02/2024 by A A. *

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• 5 / 5

  

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  Varieties of hot food selection which is a great. A lot of additional items on the new menu too. I can't wait to try all of them.

  Review of 07/02/2024, following an experience of 02/02/2024 by A A. *

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• 5 / 5

  

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  Great service and delicious food

  Review of 24/01/2024, following an experience of 17/01/2024 by A A. *

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• 5 / 5

  

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  Delicious!

  Review of 15/01/2024, following an experience of 31/12/2023 by A A. *

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• 1 / 5

  

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  Too long wait time.

  Review of 05/01/2024, following an experience of 19/12/2023 by A A. *

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• 3 / 5

  

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  very disappointed. have been buying from you for a long time but for the first time my sushi was so dry and tasteless

  Review of 17/12/2023, following an experience of 02/12/2023 by A A. *

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• 5 / 5

  

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  Fresh sushi, nice packaging.

  Review of 27/11/2023, following an experience of 17/11/2023 by A A. *

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• 4 / 5

  

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  Very satisfied !

  Review of 13/03/2023, following an experience of 04/03/2023 by A A. *

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• 3 / 5

  

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  Not great value for money

  Review of 13/02/2023, following an experience of 11/02/2023 by A A. *

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• 2 / 5

  

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  We placed this order for delivery at 11.30 a.m. but did not receive it until 12.45 due to lack of staff at Sushi Shop. They did phone to advise us the order would be delivered 20 mins later but the delivery was a lot later than promised.

  Review of 21/12/2022, following an experience of 28/11/2022 by A A. *

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• 2 / 5

  

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  Not at all satisfied. The atmosphere inside the shop is not nice at all, as the paper menus are gone so everyone is standing around trying to understand the options on mobile phones. This is totally unnecessary and makes the experience of ordering very clinical and unpleasant. The food itself was watery, it was clear it had been prepared either in a hurry, or without much care, or both. I have been a customer of SS every since you first opened in London. Since then I have noticed the brand experience losing its touch and magic. Many customers were saying similar things when they were sitting at the tables outside. It seems you are prioritising style over substance. It is a great shame but I don't think i'll bother to visit your shops anymore.

  Review of 13/07/2022, following an experience of 27/06/2022 by A A. *

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Reviews displayed in chronological order