Customer reviews Londres 1

• 1 / 5

  

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  we ordered sauce but there was no

  Review of 27/10/2023, following an experience of 11/10/2023 by PIERRE D.

• 4 / 5

  

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  Very poor quality meals, no flavour and well over cooked noodles.

  Review of 27/10/2023, following an experience of 25/10/2023 by SILVANA H.

• 4 / 5

  

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  Not very fresh. Rice is gard and fish is not moist

  Review of 23/10/2023, following an experience of 07/10/2023 by SAM M.

• 3 / 5

  

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  Satisfied

  Review of 06/10/2023, following an experience of 20/09/2023 by RAFAEL B.

• 5 / 5

  

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  Not enough fish

  Review of 06/10/2023, following an experience of 27/09/2023 by VALERIE S.

• 5 / 5

  

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  very satisfied

  Review of 22/09/2023, following an experience of 06/09/2023 by CHRISTIAN M.

• 5 / 5

  

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  Very satisfied, would recommend!

  Review of 08/09/2023, following an experience of 06/09/2023 by RAYYA H.

• 3 / 5

  

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  I found that some of the sushis were not eatable. The fish was too hard and I would have sent them back to the kitchen if I had eaten them in the shop. The sushis are not well-made and often fell into pieces. This is a below-average sushi quality, and half of the "sushis" have no fish. Nobody welcomed me in the store.

  Review of 08/09/2023, following an experience of 06/09/2023 by JONATHAN C.

• 4 / 5

  

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  The beef was dreadful

  Review of 07/09/2023, following an experience of 02/09/2023 by STUART R.

• 2 / 5

  

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  Really disappointed and not for the first time. Half my order was missing and the food was dry and not fresh, a complete rip off and utterly careless delivery. Sadly it has happened before, that parts of my order was not delivered but of course fully charged. I have been a very regular customer but I shall stop ordering from now on.

  Review of 07/09/2023, following an experience of 22/08/2023 by KATALIN S.

• 4 / 5

  

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  Review of 07/09/2023, following an experience of 30/08/2023 by MARINA M.

• 5 / 5

  

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  All very good . Best in town

  Review of 07/09/2023, following an experience of 01/09/2023 by ALEXANDER M.

• 5 / 5

  

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  Excelent fast service

  Review of 11/08/2023, following an experience of 09/08/2023 by LUIS A.

• 4 / 5

  

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  You had run out of egg for the Ramen and you had no Chicken Yakatori

  Review of 11/08/2023, following an experience of 01/08/2023 by FIONA M.

• 5 / 5

  

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  Always freshly made.

  Review of 11/08/2023, following an experience of 19/07/2023 by NOVA D.

• 5 / 5

  

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  Absolutely superb sushi

  Review of 11/08/2023, following an experience of 08/08/2023 by JEAN-LOUIS B.

• 5 / 5

  

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  Very happy!

  Review of 11/08/2023, following an experience of 01/08/2023 by NATAN A.

• 4 / 5

  

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  The website changed the time that i wished to collect this order

  Review of 11/08/2023, following an experience of 29/07/2023 by SUSAN R.

• 5 / 5

  

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  everything was fresh and delicious

  Review of 08/07/2023, following an experience of 23/06/2023 by AMANDINE L.

• 5 / 5

  

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  Excellent as always

  Review of 17/06/2023, following an experience of 04/06/2023 by NOVA D.

• 5 / 5

  

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  Excellent yet again

  Review of 12/06/2023, following an experience of 10/06/2023 by NICK H.

• 5 / 5

  

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  Excellent - freshly made signature rolls. Liked the variety in the Moscoville Roll.

  Review of 12/06/2023, following an experience of 10/06/2023 by JANE J.

• 5 / 5

  

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  It was amazing!

  Review of 04/06/2023, following an experience of 25/05/2023 by SUMMER B. *

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• 5 / 5

  

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  very good sushi mix

  Review of 04/06/2023, following an experience of 21/05/2023 by ETHAN C. *

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• 5 / 5

  

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  very satisfied

  Review of 04/06/2023, following an experience of 31/05/2023 by EILEEN R. *

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• 5 / 5

  

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  I love the poke bowl meals.

  Review of 19/05/2023, following an experience of 17/05/2023 by EVA S. *

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• 5 / 5

  

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  Everything was great and this is a great deal - would love to see more like it!

  Review of 19/05/2023, following an experience of 17/05/2023 by SEBASTIAN M. *

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• 5 / 5

  

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  Very!

  Review of 18/05/2023, following an experience of 16/05/2023 by IMOGEN P. *

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• 5 / 5

  

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  We used to order from you every other week but now that there is no cashback unless you collect we only use you now and again...shame!

  Review of 18/05/2023, following an experience of 16/05/2023 by DUNCAN M. *

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• 4 / 5

  

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  Everytime I order online or order take away, there is missing item when I go home. There is always a mistake. We like the food but I really hesitate to order because of this problem.

  Review of 17/05/2023, following an experience of 04/05/2023 by PHILIP W. *

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• 5 / 5

  

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  Great food!

  Review of 17/05/2023, following an experience of 15/05/2023 by WAYNE J. *

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• 5 / 5

  

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  Good selection

  Review of 17/05/2023, following an experience of 10/05/2023 by ROSS J. *

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• 5 / 5

  

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  Yakitori is delicious and served warm. Portion size is good for its price.

  Review of 13/05/2023, following an experience of 28/04/2023 by WENDY T. *

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• 2 / 5

  

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  Your food used to be so good. What’s happened? Cutting costs, increasing prices and reducing the fish portions of the sushi are going to alienate your customers even more. So disappointed.

  Review of 13/05/2023, following an experience of 27/04/2023 by TEAGAN P. *

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• 4 / 5

  

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  The app is not functional

  Review of 08/05/2023, following an experience of 23/04/2023 by NOAH K. *

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• 5 / 5

  

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  Amazing Manager and staff. Food was as always excellent!

  Review of 08/05/2023, following an experience of 22/04/2023 by ALEX L. *

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• 3 / 5

  

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  Too many ingredients except fish

  Review of 08/05/2023, following an experience of 26/04/2023 by CARRIE C. *

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• 5 / 5

  

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  Sushi Shop's Salmon Aburi Roll was amazing! The torched salmon on top of the rice was so tasty, and the roll had a great flavour.

  Review of 28/04/2023, following an experience of 12/04/2023 by MANDY C. *

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• 3 / 5

  

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  The yellowtail miso yuzu sushi was missing from the order.

  Review of 23/04/2023, following an experience of 07/04/2023 by DAVE K. *

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• 3 / 5

  

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  Not that well, I’ve already contact customer care and hope to get an answer

  Review of 23/04/2023, following an experience of 08/04/2023 by CAROLE S. *

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• 4 / 5

  

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  Very satisfying sushi dinner

  Review of 07/04/2023, following an experience of 05/04/2023 by GARY M. *

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• 5 / 5

  

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  Food is always great and consistent!

  Review of 01/04/2023, following an experience of 24/03/2023 by HELEN W. *

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• 5 / 5

  

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  Very good food!

  Review of 01/04/2023, following an experience of 24/03/2023 by KEVIN M. *

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• 3 / 5

  

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  Sushi was good but not the best experience in store

  Review of 22/03/2023, following an experience of 11/03/2023 by SOPHIA W. *

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• 3 / 5

  

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  You have again reduced the amount of fish in the box. The cucumber makis replaced the salmon makis. It is not really a sushi box anymore, half of the makis do not have fish and the ones that have fish do not have enough of it. I was in Luxembourg two weeks ago and sushi shop offered better sushis for the price. I do not think that we will order again.

  Review of 22/03/2023, following an experience of 15/03/2023 by MAX C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Quality of sushi and quick delivery

  Review of 22/03/2023, following an experience of 15/03/2023 by AMBER M. *

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• 4 / 5

  

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  I always tell my friends I am lucky with the best sushi in London but, this order was very poor.

  Review of 22/03/2023, following an experience of 15/03/2023 by DALE H. *

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• 5 / 5

  

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  Very satisfied thanks

  Review of 13/03/2023, following an experience of 26/02/2023 by EVA K. *

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• 5 / 5

  

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  Whilst the new packaging doesn't look so luxe (but still very well presented) its certainly more eco-friendly and great that you can easily re-cycle. Went for the 'make your own box to share' which is a great idea.

  Review of 13/03/2023, following an experience of 01/03/2023 by CLAIRE P. *

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• 1 / 5

  

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  Some sushis had a very very thin salmon on top of them. I was able to see the rice through the salmon.

  Review of 13/03/2023, following an experience of 25/02/2023 by CHELSEA M. *

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• 5 / 5

  

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  The food is always fabulous from here. I would wholeheartedly recommend Sushi Shop to anyone. Easy to order, a great selection and quick delivery.

  Review of 13/03/2023, following an experience of 01/03/2023 by EMILY B. *

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• 5 / 5

  

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  The sushi was delicious! Packaging was also very nice.

  Review of 13/03/2023, following an experience of 04/03/2023 by AIDEN R. *

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• 5 / 5

  

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  Yes it is always good quality but they have forgotten my gift sushi !!!

  Review of 13/03/2023, following an experience of 05/03/2023 by FIONA M. *

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• 5 / 5

  

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  Meet my expectations

  Review of 13/03/2023, following an experience of 05/03/2023 by JOE G. *

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• 5 / 5

  

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  Very satisfied, food is always to perfection as is the service

  Review of 13/02/2023, following an experience of 09/02/2023 by BRADLEY S. *

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• 5 / 5

  

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  Staff are very kind and a positive attitude towards work

  Review of 26/01/2023, following an experience of 07/01/2023 by LOLA R. *

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• 4 / 5

  

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  Love my sushi sushi! Thank you,

  Review of 25/01/2023, following an experience of 23/01/2023 by KYLE T. *

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• 4 / 5

  

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  Juli

  Review of 17/01/2023, following an experience of 15/01/2023 by LEE W. *

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• 3 / 5

  

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  second time i ordered the wednesday sushi box, first time it was good but second time was really bad. The avocado was all black and the rice was extremely dry. We were very disappointed as i've always liked your sushi for years now

  Review of 17/01/2023, following an experience of 11/01/2023 by HOLLY R. *

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• 5 / 5

  

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  Very satisfied. Don’t love all the rolls in the happy sushi box but overall it was very good

  Review of 06/01/2023, following an experience of 04/01/2023 by TIM R. *

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• 4 / 5

  

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  Satisfied

  Review of 21/12/2022, following an experience of 05/12/2022 by LOLA E. *

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• 3 / 5

  

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  Not satisfied. The salad wasn't in stock and we asked for making instead. This was £2 more than the salad and refused to replace even though its their mistake and we were spending £70 on the order. The order was also 30 minutes late and the miso soup had broken at the bottom so leaked everywhere.

  Review of 06/12/2022, following an experience of 25/11/2022 by LISA M. *

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• 5 / 5

  

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  My favourite sushi and the staff in south ken and westbourne grove are all super friendly and lovely. Thanks

  Review of 06/12/2022, following an experience of 23/11/2022 by TONY T. *

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• 5 / 5

  

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  Extremely satisfied. Great quality food

  Review of 10/11/2022, following an experience of 08/11/2022 by TOBY G. *

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• 5 / 5

  

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  Good

  Review of 09/11/2022, following an experience of 14/04/2022 by MOLLY J. *

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• 5 / 5

  

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  Amazing bunch of ingredients all in one bowl

  Review of 09/11/2022, following an experience of 22/09/2022 by ALEXANDER M. *

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• 5 / 5

  

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  Very good customer service

  Review of 09/11/2022, following an experience of 26/07/2022 by COLIN P. *

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• 4 / 5

  

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  you should put again the tuna sushi! so small now and not so fun :(

  Review of 06/11/2022, following an experience of 26/10/2022 by SIENNA T. *

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• 5 / 5

  

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  Delighted!

  Review of 06/11/2022, following an experience of 26/10/2022 by CARMEN W. *

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• 5 / 5

  

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  Amazing

  Review of 06/11/2022, following an experience of 27/10/2022 by MAX P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  the workers are all very nice, and the food excelent

  Review of 06/11/2022, following an experience of 21/10/2022 by STEVE P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I do not order from Sushi Shop as much as I would like as you only get points for pick-up and I always have delivery...

  Review of 01/11/2022, following an experience of 17/10/2022 by ASHLEY R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very satisfied. The signature box especially was delicious, over my expectations. It's my third order and the sushi are on restaurant level. Pity it is not possible to eat in but just order or collect ! The delivery arrived in time even if on all the maps they suggest to come in through a gate that is closed. I have always to put in our deliveries instructions but they are still directed to the wrong place.

  Review of 30/10/2022, following an experience of 14/10/2022 by CAITLIN M. *

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• 2 / 5

  

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  THE ORDER ARRIVED 45 MINUTES LATER THAN STATED.

  Review of 30/10/2022, following an experience of 14/10/2022 by BRUCE R. *

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• 5 / 5

  

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  Great sushi box! Sushi shop is definitely my favourite place.

  Review of 21/10/2022, following an experience of 12/10/2022 by CANDICE T. *

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• 5 / 5

  

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  As always it was very good!!

  Review of 21/10/2022, following an experience of 08/10/2022 by FIONA S. *

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• 3 / 5

  

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  Got delivered salmon instead of yellowtail in the same box as my tuna sushis and i am allergic to salmon…

  Review of 10/10/2022, following an experience of 26/09/2022 by OLIVER A. *

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• 2 / 5

  

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  The delivery experience was terrifying and resulted in me calling the police on the driver. The driver was abusive, repeatedly accused me of providing the wrong address, said he wouldn't come from where he was to my address. I called the shop to have them prepare a new meal and send with a new driver. The original driver then turned up to my address and provided the original order. When he realized the order had been cancelled he began screaming at me and running towards my front door. When I shut it and told him to leave and stop harassing me he began banging on the door and screaming. It's at this point I called the police. I've never experienced any thing like this. You need to report him to the delivery company. He is abusive and threatening. The food was delicious and I love Sushi Shop. I will continue shopping with you but the delivery experience was terrifying. It's left me feeling unsafe in my own home.

  Review of 10/10/2022, following an experience of 24/09/2022 by GRANT W. *

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• 3 / 5

  

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  Just didn't taste very fresh or as good as usual.

  Review of 02/10/2022, following an experience of 19/09/2022 by KEN S. *

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• 5 / 5

  

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  Delicious set. Got my order quicker than expected

  Review of 02/10/2022, following an experience of 23/09/2022 by NICOLE S. *

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• 4 / 5

  

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  Very satisfied all in all.

  Review of 02/10/2022, following an experience of 20/09/2022 by NAOMI R. *

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• 5 / 5

  

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  Excellent!

  Review of 02/10/2022, following an experience of 21/09/2022 by FRANK H. *

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• 4 / 5

  

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  Cabbage was good but the special Wednesday box was low in quality in regards to the past ones.

  Review of 27/09/2022, following an experience of 14/09/2022 by GORDON B. *

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• 3 / 5

  

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  salmon lovers box was not fresh, very disappointed on the quality of the food

  Review of 20/09/2022, following an experience of 10/09/2022 by BEN B. *

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• 5 / 5

  

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  It was actually better than I was expecting

  Review of 20/09/2022, following an experience of 10/09/2022 by GRACE J. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  They did not deliver the Chicken Yakitori I ordered and did not refund me or replace it wit something else. I sent an Email to complain and they did not reply

  Review of 20/09/2022, following an experience of 04/09/2022 by MILLIE R. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  Not very satisfied at all . The spring rolls were without lettuce Only rice ,avocado and salmon.

  Review of 02/09/2022, following an experience of 31/08/2022 by STEPHANIE C. *

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• 3 / 5

  

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  Ok Ok

  Review of 26/08/2022, following an experience of 07/08/2022 by EVELYN T. *

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• 5 / 5

  

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  Very tasty and good amount of sushi in this box!

  Review of 14/08/2022, following an experience of 04/08/2022 by CONNOR W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Lots of substitutes but they tasted pretty flgood

  Review of 14/08/2022, following an experience of 02/08/2022 by DAVID S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The new poke bowls are a must try!

  Review of 04/08/2022, following an experience of 29/07/2022 by LILLY W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  very happy as usual

  Review of 04/08/2022, following an experience of 20/07/2022 by EDEN T. *

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• 4 / 5

  

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  It was really tasty

  Review of 04/08/2022, following an experience of 20/07/2022 by DAN S. *

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• 2 / 5

  

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  Product does not taste fresh. Tasted like smelly feet in my mouth. Cooked tuna for california dream, false advertising. -- Was canned tuna. Overall produce and product seems to have gotten worse over time.

  Review of 04/08/2022, following an experience of 19/07/2022 by VICTORIA F. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  I’m a regular customer and My Sushi shop is great. I’d been considering this box for a while. I didn’t like any of it at all. I also hadn’t ordered mocho for a while, used to come as a pit of fresh mocho. There were individually wrapped very poor quality mocho.

  Review of 17/07/2022, following an experience of 15/07/2022 by CAROLE C. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  It was ok

  Review of 13/07/2022, following an experience of 26/06/2022 by CHARLOTTE M. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Very satisfied

  Review of 04/07/2022, following an experience of 22/06/2022 by CARRIE M. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Delicious!

  Review of 04/07/2022, following an experience of 21/06/2022 by MARIA A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Delicious as always. Staff were very helpful and accommodating- sashimi was freshly made to order as there was none on the shelf.

  Review of 04/07/2022, following an experience of 17/06/2022 by PETE M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great staff, great food, what else ? 😉

  Review of 04/07/2022, following an experience of 18/06/2022 by JULIA G. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  very satisfied

  Review of 18/06/2022, following an experience of 15/06/2022 by ELLIOTT M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  very happy

  Review of 06/06/2022, following an experience of 04/06/2022 by JOE M. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Some items in the box were not as good as usual and the edamame was defiantly old. Also tried ordering online but once again the payment system failed and I had to visit the shop.

  Review of 05/06/2022, following an experience of 03/06/2022 by EVA M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Satisfied

  Review of 03/06/2022, following an experience of 01/06/2022 by AMANDA R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Liked anchovy and sardine ABLT average - no distinctive taste, meh Peking - bit too sweet

  Review of 31/05/2022, following an experience of 27/05/2022 by JULIA H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very tasty and filling!

  Review of 31/05/2022, following an experience of 25/05/2022 by CONNOR W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Absolutely happy

  Review of 31/05/2022, following an experience of 24/05/2022 by LINDA K. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  All delicious but irritating to pay so much for the extra soy sauce etc

  Review of 31/05/2022, following an experience of 16/05/2022 by GRANT T. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very good new Smiley Box.

  Review of 15/05/2022, following an experience of 13/05/2022 by EVIE S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great but the prawns are cut in half so it seems you’re cutting costs, the website could be improved by having live updates of the location of the driver and more fresh homemade desserts

  Review of 14/05/2022, following an experience of 12/05/2022 by COLIN L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Super satisfied although the payment process was a little tricky to navigate

  Review of 14/05/2022, following an experience of 12/05/2022 by GRANT H. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Highly recommended.

  Review of 13/05/2022, following an experience of 02/05/2022 by TONY S. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  The local store manager or guy was amazing. Thanks to him, I won’t go anymore to sushi shop.

  Review of 13/05/2022, following an experience of 27/04/2022 by JOHN H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  All great expect the Baltic sushi-mozz which was really not good for my taste!

  Review of 04/04/2022, following an experience of 02/04/2022 by DENNIS E. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The sushis were great and it was a good value box

  Review of 04/04/2022, following an experience of 30/03/2022 by KELLY A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  This order was just incredible. The rolls were plentiful and the ingredients super fresh. In fact it was so good that it restored my faith in Sushi Shop - in the past it has been a little inconsistent. Compliments to the chef

  Review of 04/04/2022, following an experience of 24/03/2022 by PAULINE S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Amazing food and great service!

  Review of 04/04/2022, following an experience of 21/03/2022 by DUNCAN K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  very satisfied

  Review of 31/03/2022, following an experience of 17/03/2022 by ARTHUR R. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  The chefs sometimes do not put enough salmon around the sushi rolls, but just some scraps

  Review of 14/03/2022, following an experience of 12/03/2022 by DALE H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very satisfied!Those are my all time favourite.

  Review of 14/03/2022, following an experience of 10/03/2022 by EDWARD C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Always fresh and high quality products!

  Review of 14/03/2022, following an experience of 06/03/2022 by STEFAN C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The entrance to your shop is not suitable for anyone with mobility issues, ie very steep ramp and difficult access from the steps. My husband nearly falls on every occasion!

  Review of 14/03/2022, following an experience of 06/03/2022 by LOLA S. *

  *Pseudonymized data at the request of the author

Reviews displayed in chronological order