No appraisals received in the last 12 months

We are not currently able to establish an average score as our calculation system is based on ratings received over the last 12 months. More information here

Review administration system compliant with the ISO 20488 standard.

Reviews subject to control.

  • For more information on reviews features and the possibility to contact the reviewer, please consult our transparency charter
  • No consideration was given for reviews
  • Reviews are published and kept for a period of five years
  • Reviews are not editable: if a customer wishes to change their review, they must contact Verified Reviews to delete the existing review and post a new one. The reasons for deleting reviews are available here
Informations and contact Sushi Shop Group About Verified Reviews

Search the reviews

Filter by rating

  • 100
  • 41
  • 10
  • 10
  • 4

Information Londres 3 - Notting Hill

  • Company

    Sushi Shop Group

  • Description

    Sushi Shop: Discover the leader on home and office delivery of Sushi, Sashimi and Maki

  • Address

    72 Westbourne Grove W2 5SH London

  • Website

    https://www.mysushishop.co.uk

  • Category

    Other

About Verified Reviews

The Verified Reviews solution is published by SKEEPERS, specialized in managing consumer reviews after online orders. See more

See our Transparency Charter

Taking action with Verified Reviews

Customer reviews Londres 3 - Notting Hill

  • 5 / 5
    Edit Flag

    Delicious

    Review of , following an experience of by LOUISA F.

  • 4 / 5
    Edit Flag

    Always trustworthy quality, it is exactly what you expect it to be.

    Review of , following an experience of by JUKKA H.

  • 5 / 5
    Edit Flag

    Hada a great meal as always

    Review of , following an experience of by STUART S.

  • 5 / 5
    Edit Flag

    Very kind, professional and fast!

    Review of , following an experience of by HELENE L.

  • 5 / 5
    Edit Flag

    Like always, it has fantastic taste and quality

    Review of , following an experience of by MARCIN M.

  • 5 / 5
    Edit Flag

    Always great quality sushi.

    Review of , following an experience of by CHARLES L.

  • 1 / 5
    Edit Flag

    The order never arrived. It was explained there was an issue with your delivery service. I have requested a refund but still have not received.

    Review of , following an experience of by SARAH M.

  • 5 / 5
    Edit Flag

    Everything was fine šŸ‘

    Review of , following an experience of by HANNA K.

  • 4 / 5
    Edit Flag

    Yea Iā€™m satisfied

    Review of , following an experience of by MANUELE B.

  • 5 / 5
    Edit Flag

    Highly satisfied

    Review of , following an experience of by LAURA J.

  • 4 / 5
    Edit Flag

    Happy customer

    Review of , following an experience of by JUKKA H.

  • 4 / 5
    Edit Flag

    Everything fine but once again the cheese salmon maki disappointing with hardly any cheese at all

    Review of , following an experience of by CAROLINE H.

  • 4 / 5
    Edit Flag

    Long time customer. Excellent service, poor quality this time. Bad value.

    Review of , following an experience of by JAMES E.

  • 4 / 5
    Edit Flag

    Not too much

    Review of , following an experience of by LAURA P.

  • 5 / 5
    Edit Flag

    Very fresh and varied! Good value for money! Fabulous service... šŸŽ‰

    Review of , following an experience of by TARA P. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    Very good products

    Review of , following an experience of by LUKE P. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very pleased with the delivery from Sushi Shop, everything was very fresh and tasty and the delivery was quick and easy. I would highly recommend this website and will definitely order again. Thank you.

    Review of , following an experience of by MUHAMMAD S. *

    *Pseudonymized data at the request of the author

  • 3 / 5
    Edit Flag

    yaki soba wasn't available. Haven't had a refund as promised yet. French roll rice was hard and stale and didn't have the fig jam or pecans as advertised. Emailed them to raise this issue. No response so far.

    Review of , following an experience of by GARY B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Great. Miso soup was lukewarm but OK. There was a substitution from asparagus to avocado in the gourmet mix hence the deductions of one star.

    Review of , following an experience of by JOSHUA W. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very

    Review of , following an experience of by JOSEPH D. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    I recently tried the spicy tuna poke bowl from a local restaurant, and unfortunately, it did not meet my expectations. Despite the name of the dish, it was not at all spicy. The tuna itself lacked flavor and tasted very bland. Overall, the poke bowl was very disappointing and did not leave a lasting impression. I would not recommend this dish to anyone looking for a flavorful and spicy meal.

    Review of , following an experience of by FLORENCE K. *

    *Pseudonymized data at the request of the author

  • 3 / 5
    Edit Flag

    The quality of the sushi last definitely declined significantly over the last year or 2 from the branch in Notting Hill. Ive been ordering on a regular basis since 2020 and I after a few recent disappointing orders where the rice isn't fresh, the thickness of the fish on the specialty rolls is far less generous than it used to be. Not sure if this is a more global issue or just relevant to my local branch. I will no longer be using Sushi shop, not to mention they failed to include to or my ordered sushi rolls.

    Review of , following an experience of by MILLIE W. *

    *Pseudonymized data at the request of the author

  • 3 / 5
    Edit Flag

    Yellowtail ceviche with mango had zero mango just loads of red chilli

    Review of , following an experience of by NIKKI T. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    None

    Review of , following an experience of by ANNA C. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    excellent

    Review of , following an experience of by JACKSON R. *

    *Pseudonymized data at the request of the author

  • 1 / 5
    Edit Flag

    App gave rider wrong address!

    Review of , following an experience of by YASMINE K. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    the food as always is wonderful but not sure why the credit i had on my app did not match the credit on my account when the staff logged in through the till. there was a difference of Ā£0.01 and i did show the staff member on my phone but he only put through what he could see so why was there this discrepancy?

    Review of , following an experience of by RYAN S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Would be good if there were some more fish choices not just salmon and one portion of tuna. Maybe less on the vegetable side but otherwise itā€™s great!!!

    Review of , following an experience of by ELSIE C. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    The Sunrise box wasnā€™t tasty at all + the rice was dry + I ordered a sweet soya sauce and I received the salty one.

    Review of , following an experience of by CAROLINE A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Beef yakitori wasn't available but we got a replacement.

    Review of , following an experience of by JESSICA B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Best service

    Review of , following an experience of by DANIEL S. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    Beef not marinated Beef Tataki like served in restaurants - Beef too rare and sinewy to eat

    Review of , following an experience of by TONY M. *

    *Pseudonymized data at the request of the author

  • 2 / 5
    Edit Flag

    I've ordered this many times and this was by far the most disappointing. There were 13 slices and the slices were practically transparent. Definitely below standard.

    Review of , following an experience of by JODIE B. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    7/10

    Review of , following an experience of by MICHAEL D. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Great value for money. Excellent

    Review of , following an experience of by TINA B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very happy with the sushi box I ordered.

    Review of , following an experience of by CARLIE W. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very satisfied. Nice team in the Westbourne Heoce branch.

    Review of , following an experience of by HARLEY J. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very

    Review of , following an experience of by ANTHONY E. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Excellent

    Review of , following an experience of by SIENNA T. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very

    Review of , following an experience of by HARLEY R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Loved the food and the service

    Review of , following an experience of by CAMERON S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    I liked everything

    Review of , following an experience of by SIENNA P. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very satisfied

    Review of , following an experience of by JOSHUA M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Consistent with the quality

    Review of , following an experience of by CONNOR W. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Always great

    Review of , following an experience of by LEANNE A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    šŸ‘šŸ»šŸ‘šŸ»šŸ‘šŸ»šŸ‘šŸ»

    Review of , following an experience of by CARLIE D. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Both dishes that I ordered were ready in time and tasted delicious. A happy customer and I will be returning next Wednesday for the happy sushi box.

    Review of , following an experience of by JUSTINE L. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Super

    Review of , following an experience of by STEPHEN M. *

    *Pseudonymized data at the request of the author

  • 2 / 5
    Edit Flag

    Really grumpy in store every time!!!

    Review of , following an experience of by BENJAMIN H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very satisfied

    Review of , following an experience of by CONNOR A. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    Fairly satisfied

    Review of , following an experience of by GRANT R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Never seen such a fun service while ordering food.

    Review of , following an experience of by LOUIS P. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Well satisfied

    Review of , following an experience of by LAUREN S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Great.

    Review of , following an experience of by ROSIE S. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    Your food is always amazing a bit pricey but its worth it. However yesterday on collecting my order the greeting that I got was far from the normal that I receive in there. The young girl had a very sour face, wasn't very welcoming and when I checked to see if she had put in my extra sweet sauce that I had paid for she hadn't. When I kindly said it was missing, her face said it all. I thought I had paid for 2 extra but she sighed and pointed to the receipt where it stated I indeed had only paid for 1 extra. Her attitude wasn't very friendly at all... and it has put me off slightly from going into the store for a bit.

    Review of , following an experience of by LAUREN W. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very satisfied.

    Review of , following an experience of by WILL S. *

    *Pseudonymized data at the request of the author

  • 2 / 5
    Edit Flag

    The woman in the store is very rude. It is never pleasurable speaking to her on the phone for our order or picking up in store. The happy sushi box was quite good but our additional products disappointed. The mochi were frostbitten, the french touch was poorly assembled and falling apart as well as there was no fig jam in the roll. Additionally, we asked for "everything" when she asked if we wanted soy, wasabi, etc... but we got home and were disappointed that there was no sweet soy. We expected this to be included with everything else as it usually is.

    Review of , following an experience of by LEXI R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very good

    Review of , following an experience of by DAVE D. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Good

    Review of , following an experience of by ISOBEL P. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    100% satisfied

    Review of , following an experience of by CANDICE H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    I came in once, and been coming back every week since then. AMAZING!

    Review of , following an experience of by WENDY C. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    very fresh sushi and excellent swift service.

    Review of , following an experience of by CRAIG M. *

    *Pseudonymized data at the request of the author

  • 2 / 5
    Edit Flag

    Thereā€™s an issue with avocado these day, itā€™s not edible. This is very upsetting when itā€™s such an important ingredients in your bowls and rolls. Please do something about it

    Review of , following an experience of by SABRINA D. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Thank

    Review of , following an experience of by JOSEPH T. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very satisfied but we ordered too much! We hadn't realised that rice was underneath the 2 chirashis. We shouldn't have ordered an extra rice.

    Review of , following an experience of by LAYLA L. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very satisfied

    Review of , following an experience of by KARLIE R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Everything is great

    Review of , following an experience of by SOPHIA G. *

    *Pseudonymized data at the request of the author

  • 3 / 5
    Edit Flag

    I think the service staff never asked me about my loyalty point account. Also at the store all the sandos were gone, and also only large sizes of poke bowls. Wish the plastic covers / soya sauce pots and dipping post ares more environmentally friendly

    Review of , following an experience of by LOLA A. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    Very happy

    Review of , following an experience of by KEITH C. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    very

    Review of , following an experience of by CAROLE C. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    ....

    Review of , following an experience of by CHRISTOPHER T. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Amaizing food great customer service

    Review of , following an experience of by SUMMER C. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Perfect

    Review of , following an experience of by CHRIS C. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Epic quality sushi and awesome people working there!

    Review of , following an experience of by ROB C. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    Excellent quality. Surprised to have to pay for miso.

    Review of , following an experience of by ADELE M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Excellent service

    Review of , following an experience of by JULIA R. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    Best avocado salmon roll around. Rock and roll would be better without the crispy bits.

    Review of , following an experience of by ABIGAIL T. *

    *Pseudonymized data at the request of the author

  • 1 / 5
    Edit Flag

    This was available to order online despite what a Sushi Shop representative told me was a ā€œUK shortage of yellow tail and foie grasā€. So now i donā€™t anything to eat and have to wait 5 days for refund. Please keep your website up to date.

    Review of , following an experience of by COLIN P. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    I always choose my favourites as i know they are good, The prawn tempura roll is not quite a favourite

    Review of , following an experience of by SOPHIE K. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    Iā€™m a permanent customer and weā€™ve noticed that your quality is not how it used to be :(.

    Review of , following an experience of by HOLLIE D. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    It was good

    Review of , following an experience of by SAMUEL C. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very fresh

    Review of , following an experience of by STEVE M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very satisfied. Great value for money

    Review of , following an experience of by ROWENA S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Great quality, right size for two and very good delivery

    Review of , following an experience of by JULIE W. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    very good

    Review of , following an experience of by ELIZABETH S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Delicious as always

    Review of , following an experience of by KARL P. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    Food good but very disappointing that extra soy and wasabi is not included with each boxā€¦equally your app is in Frenchā€¦not much help!!! I called the notting hill branch and they did nothing to help or offer a discount on my next order.

    Review of , following an experience of by DYLAN G. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    Satisfied despite the app has some bugs

    Review of , following an experience of by PETE M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Great

    Review of , following an experience of by EVA E. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    The order was great, but the app has a big problem, it has a lot of messages that are not in English, so it is very hard to know what you are doing

    Review of , following an experience of by FRED K. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Always satisfied

    Review of , following an experience of by ADAM P. *

    *Pseudonymized data at the request of the author

  • 3 / 5
    Edit Flag

    Many times items are missing on the delivery

    Review of , following an experience of by LILLY C. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    very good

    Review of , following an experience of by KEN H. *

    *Pseudonymized data at the request of the author

  • 2 / 5
    Edit Flag

    As always... Sushishop has really good quality sushi, but WHY on earth do you have to mess every orders all the time? I don't remember having placed an order in the past that had exactly what I wanted... you always either forget things or put the wrong items, which is extremely annoying. And obviously, the contact/request form on your website is pointless because you only care whenever we give you a bad review. Anyway, food is good, but the orders are always wrong... it doesn't harm to double check everything you know?

    Review of , following an experience of by BENJAMIN H. *

    *Pseudonymized data at the request of the author

  • 3 / 5
    Edit Flag

    the Happy sushi box is not up to the standard of the rest of your offer. Also there was a girl at the till busy talking to her colleague, didn't ask me for my number and didn't apply the discount.

    Review of , following an experience of by JIM M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Everything was perfect as usual

    Review of , following an experience of by MOLLY W. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    I have to say that last 2 times when I had my orders, the presentation was very poor. Im not saying that the taste was wrong but everything was falling apart and surely very far of the look which I see on the website, I'm sorry but if you are the best - you have to maintain the same level all the time.

    Review of , following an experience of by SHANNON R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very much satisfied

    Review of , following an experience of by YVETTE G. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    IMPROVED TASTE, VERY ENJOYABLE!

    Review of , following an experience of by LIZZIE R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    I did not received mochi.

    Review of , following an experience of by MAISIE W. *

    *Pseudonymized data at the request of the author

  • 2 / 5
    Edit Flag

    1hour late and rude when phoned to enquire where delivery had got to

    Review of , following an experience of by SAMANTHA W. *

    *Pseudonymized data at the request of the author

  • 2 / 5
    Edit Flag

    The food was delicious but customer service leaves to desire... Not a welcoming smile, just an exasperated face every time... When you've had a long hard day and want to treat yourself to some luxurious items, a smile and a friendly face can go a long way... Not sure I'll come back because of that... You are made to feel like you are annoying, you need to repeat things and now I need to check my bag every time, which I never used to do, to check if the sauces, wasabi and ginger were there as on several occasions in the past they weren't there and caused a huge disappointement to the family and guests.

    Review of , following an experience of by VICKY E. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    It was delicious

    Review of , following an experience of by OLIVER M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Great itā€™s a super tasty bowl of healthy food

    Review of , following an experience of by SARAH H. *

    *Pseudonymized data at the request of the author

  • 3 / 5
    Edit Flag

    Half of my order was missing at delivery, though the delivery person came back with the other half promptly. When ordering, there is an option for chopsticks, wasabi etc. I had asked for not chopsticks as I have too many at home and don't want to keep throwing them away as it is unnecessary waste, and I opted out of wasabi and ginger which I don't like and again otherwise throw away, yet I wad given two of each. If nobody reads it, why give the option. Prices for skewers are extremely high, and it would be nice to have mixed menus that match those at sushi restaurants in France since Sushi Shop comes from Paris. (And many of us Frenchies would like to find similar menus to those in France)

    Review of , following an experience of by CARMEN M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Friendly and efficient staff

    Review of , following an experience of by ISOBEL W. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    The BEST sushi!!! I have tried all out there and the Sushi shop is on the top!!! Best food, great customer service! Staff are amazing!!! My fave is the Notting Hill branch. Tx to Nadir for his consistency and highest level of customer service!

    Review of , following an experience of by JANE W. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    Very happy

    Review of , following an experience of by ALEXANDER C. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Your staff could be more friendly, much more friendly. I often find they are more preoccupied with chatting with each other than serving customers, and when they do serve, they make you feel as youā€™ve inconvenienced them with your presence.

    Review of , following an experience of by IAN M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Always so consistently good

    Review of , following an experience of by MELISSA J. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very

    Review of , following an experience of by EDWARD W. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    The classics are always consistent and tasty! The website on mobile experience was not great when amending the delivery address however... did appreciate the free birthday sushi box!

    Review of , following an experience of by JOEL H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Tasty sushi

    Review of , following an experience of by ANNA H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    very satisfied

    Review of , following an experience of by PATRICIA H. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    This is our childā€™s favourite one! Good quality & portion for 10 years old!

    Review of , following an experience of by FREYA J. *

    *Pseudonymized data at the request of the author

  • 2 / 5
    Edit Flag

    Not satisfied. huge delay on delivery. My food was ready and waiting for a driver to pick it up outside the fridge for so long which is dangerous

    Review of , following an experience of by ANTHONY M. *

    *Pseudonymized data at the request of the author

  • 2 / 5
    Edit Flag

    I've always liked the chef special sushi boxes and was looking forward to try this one as well. But it was really underwhelming, the flavours were quite strange and did not balance well. There wasn't a single item in the box that I would like to reorder again. The beef was particularly bad: it was too raw and unchewable, I had to spit it out.

    Review of , following an experience of by KIRSTY W. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    I am satisfied with the food etc. But you should fix the app because when we pay, we are redirected to a certain number of pages (security bank systems) and then back on the app but there is no confirmation of payment whatsoever which is worrying because unless we go back to the home page of the app (meaning pressing "back" on payments and order pages), we don't know if the order went through...

    Review of , following an experience of by LUCAS C. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Food is good and delivery time as well

    Review of , following an experience of by ELLIOT J. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    it is always great!

    Review of , following an experience of by MUHAMMAD S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    I'm very satisfy by sushishop, although sometimes there is some stuffs missing and nobody reply when I'm contacting them, I generally love sushishop!

    Review of , following an experience of by GRANT J. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    amazing fresh food! fantastic flavors

    Review of , following an experience of by LEO W. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    Good

    Review of , following an experience of by JASON B. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    Smaller size but more selection of rolls but otherwise fresh and tasty. However the experience at the shop was bad. The staff member who served me was rude, and unwelcoming. The music was blaring and they wouldnā€™t turn it down but insisted on asking my phone number 4 times to get it right. They were talking wit their back to me and gave me 1 wasabi, and 1 ginger because I asked to repeat what they were asking me. The staff needs to be trained. I singe out this person as everyone else has been friendly.

    Review of , following an experience of by DAMIEN F. *

    *Pseudonymized data at the request of the author

  • 3 / 5
    Edit Flag

    The food was very good. The grumpy, unfriendly, woman who served me wasn't particularly nice.

    Review of , following an experience of by SIENNA W. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Fresh and tasty sushi at good price

    Review of , following an experience of by LILY W. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    All good. Well done guys...

    Review of , following an experience of by MIKE M. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    Very satisfied - Sushi shop is my go to. The price is a bit too expensive unfortunately

    Review of , following an experience of by HENRY P. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    Everything was good. The reception could be a bit more friendly but I presume they have lots going on.

    Review of , following an experience of by ANTHONY W. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Tasted amazing! Will definitely order again.

    Review of , following an experience of by JACOB J. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Great SUSHI

    Review of , following an experience of by FRANCESCA W. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    Very satisfied... deicious food. Grumpy staff who served me

    Review of , following an experience of by POPPY W. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very satisfied by your products in general

    Review of , following an experience of by ERIN C. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    very satisfied

    Review of , following an experience of by CAROLINE L. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Fresh ingredients and tasty sushi.

    Review of , following an experience of by LILLY P. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Website is a bit clunky. Food quality is good but a bit overpriced. Delivery service is always perfect. Am still owed a mochi.

    Review of , following an experience of by DOMINIC R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    there always some new features and rolls to taste, which is great !

    Review of , following an experience of by BRUCE S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Quality of food is excellent.

    Review of , following an experience of by LUCY R. *

    *Pseudonymized data at the request of the author

  • 1 / 5
    Edit Flag

    The app doesn't work. I was waiting out of the store as the "status track" bar was still staying my order was in prep. After more than 30 min I went into the store and the shop assistant told me my order was ready longtime ago. Very bad customer experience!

    Review of , following an experience of by MUHAMMAD M. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    delay with delivery

    Review of , following an experience of by LIZZIE W. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very satified! I love that you have a lunch special to add on miso soup. And that your staff are aware of which fish a pregnant women can or can't have. Thank you!

    Review of , following an experience of by KARL S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very satisfied. Fantastic quality/size/price ratio. Happy Sushi Box should stay longer. I usually buy sushi every Friday but when this offer is available I do it twice per week.

    Review of , following an experience of by PAULINE P. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    Yes, quality of food was good

    Review of , following an experience of by IMOGEN M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Everything was so delicious

    Review of , following an experience of by ELLIOTT K. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    pricey but very fresh fish. Basics are excellent making it hard for new creations to impress.

    Review of , following an experience of by DEAN P. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    very satisfied

    Review of , following an experience of by LEAH R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    I actually wanted prawn tempura but it does not exist as a dish

    Review of , following an experience of by LIZZIE E. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very Satisfied

    Review of , following an experience of by RACHEL R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Sometimes the Miso soup has the right amount of salt or none at all. Inconsistent.

    Review of , following an experience of by JADE K. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    SushiShop is for my amazing sushis, I love discovering new sushi and that's exactly what I have with SushiShp!

    Review of , following an experience of by EVA J. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    GOOD

    Review of , following an experience of by SCARLETT M. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    To be honest, we love you guys but this order was actually super disappointing. All the sushi fell apart, several pieces were strung together where the fish wasn't cut and generally it just wasn't anywhere near the usual standard.

    Review of , following an experience of by ANTHONY R. *

    *Pseudonymized data at the request of the author

  • 3 / 5
    Edit Flag

    Excellent with the product. Only issue I have is on the wait time and lack of clarity. I did order for pickup. Got on the app that my order would be available for pickup at 19:15. At that time, I was at the shop. They told me "7 to 10 min more, please wait outside". The order wasnt ready before 19:40. AND the worse in all this is that the app isnt updated with actual delivery times. In other words, your customers have no other option than to wait at the store or close to the store because they dont know when their order will be ready. At 21:00 my order was still "in preparation, ready for 19:15" in the app!

    Review of , following an experience of by ROSIE W. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Poke bowls are a bit dry.

    Review of , following an experience of by JOSHUA G. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    They forgot 6 maki salmon but we called and they delivered the missing sushis 15min after so very satisfied!

    Review of , following an experience of by DAMIEN S. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    Less than usual

    Review of , following an experience of by VICKY K. *

    *Pseudonymized data at the request of the author

  • 3 / 5
    Edit Flag

    it was not ready from the time stated. It was 20 minutes late and I had to wait.

    Review of , following an experience of by FREDDIE K. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    Amazing as always! I had few issue in the past by not receiving all the order but nothing too worried. I love Sushi shop and I know I can trust the brand for a nice sushi evening.

    Review of , following an experience of by DARREN M. *

    *Pseudonymized data at the request of the author

  • 2 / 5
    Edit Flag

    My order was delivered 1h30 later than it was stated. The driver didnā€™t have my full address and blamed on me that I didnā€™t put it correctly while I put everything even the floor level! I would like to point your attention to that case and take actions! Thanks - btw the food was great as usual.

    Review of , following an experience of by DARREN T. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    One kind of sushi was different from the one showed in the description

    Review of , following an experience of by COURTNEY M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very good service ! I was called when the delivery guy came and it was very yummy ! That's my first delivery in France because it's been almost a month that I'm in London. Congratulations !

    Review of , following an experience of by ALAN H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Excellent quality, fresh ingredients and beautiful presentation. Far better than any other takeaway sushi for sure. Exceeded our expectation.

    Review of , following an experience of by CRAIG W. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    It seems like the freshness and taste of sushi shop products are slowly declining. Since the ownership of the company has moved from a French to an American based multinational, the overall quality of Sushi Shop products has been declining.

    Review of , following an experience of by REECE B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Always great quality and beautiful presentation. Love One suggestion is Miso soup requires a bit more miso and stock..

    Review of , following an experience of by AARON S. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    Great sushi

    Review of , following an experience of by KAREN T. *

    *Pseudonymized data at the request of the author

Reviews displayed in chronological order