Customer reviews Londres 2

• 5 / 5

  

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  service and food was great thank you

  Review of 27/10/2023, following an experience of 09/10/2023 by MARTINA L.

• 2 / 5

  

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  Every time that I order a salmon Philadelphia maki (which is every time that I go to the store), it's made in a way that there isn't enough salmon to wrap the maki properly, so in EVERY order there are at least 2 to 3 pieces missing salmon one side, which is really frustrating

  Review of 24/10/2023, following an experience of 08/10/2023 by KELLY R.

• 4 / 5

  

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  Quality and taste are very good always!

  Review of 23/10/2023, following an experience of 06/10/2023 by MELINA V.

• 5 / 5

  

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  So good as always

  Review of 06/10/2023, following an experience of 19/09/2023 by ROWENA M.

• 4 / 5

  

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  Service is average. Constantly have to remember to give my account number to register the order as it is rarely asked for. Quality is good although the value is questionable and the quality is not marketed so I can only presume the quality is not much better than cheaper alternatives. The store hygene is questionable.

  Review of 25/09/2023, following an experience of 19/09/2023 by JORDAN A.

• 5 / 5

  

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  Lovely

  Review of 07/09/2023, following an experience of 23/08/2023 by NOELIO C.

• 3 / 5

  

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  The box for two was not fresh. Rice was super dry and the salmon was clearly out of date... We did not it them in the end I am used to order with Sushi Shop and never had this type of issue before. Hope that was a one-off

  Review of 02/09/2023, following an experience of 19/08/2023 by MAUD B.

• 1 / 5

  

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  The picture versus what you get the fish is lacking. Over the past 4 years the fish has become less and less. The delivery max spoke little English and refused to deliver to the location specified. All in all a very disappointing experience

  Review of 02/09/2023, following an experience of 17/08/2023 by KIRSTY B.

• 5 / 5

  

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  The sushi is great for the price. Always have good offers going on and treat loyal customers well. Love the fact with each order you earn credit which you can use on future orders!

  Review of 18/08/2023, following an experience of 16/08/2023 by ZHANETA S.

• 5 / 5

  

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  Enjoyed the welcome and ease of purchase in store. Found seasoning of sushi a bit saltier than I seem to remember from previous visits. Would have liked more products to choose from in the ready made chiller.

  Review of 18/08/2023, following an experience of 16/08/2023 by SARA W.

• 4 / 5

  

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  Firstly, I didn't get an "avocado salmon cheese", you got it wrong and gave me an avocado maki. I've asked for a refund; will I ever get it? Doubt it as your client service doesn’t exist. I am quite fed up with getting the wrong product regularly; mistakes happen but with this shop, they happen far too often. Secondly, the Philadelphia cheese was appalling, barely any salmon, it was so thin at some places it wasn’t even covering the rice. The rice was dry, there was barely any cheese either, the whole thing was bland, this was just inedible. I’ve been client for years and I’ve been aware of your shortcoming but was coming back because of some original creations. But the quality has been decreasing to the point that I will stop ordering with you. Although you try and offer innovative sushi, you don’t know how to make them and use subpar ingredients, and they just taste awful now. The quality is simply too low and it doesn’t taste good anymore; I’m afraid you rank even below below Itsu and similar chains, serving tasteless plastic sushi. Such a shame.

  Review of 06/08/2023, following an experience of 21/07/2023 by GAELLE C.

• 5 / 5

  

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  Very satisfied, fresh fish a good portions

  Review of 22/07/2023, following an experience of 09/07/2023 by ASHLEY M.

• 5 / 5

  

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  The quality and flavour of this sushi was amazing. I enjoyed the creativeness of the flavour combinations. The service was great welcomed promptly and my order was just finishing being prepared even though I was early for my click and collect time. The process to sign up for the loyalty programme was very easy to do before completing my first order. I hope the quality of the sushi and service I received at the Marylebone store is just as good at other stores.

  Review of 22/07/2023, following an experience of 13/07/2023 by SHARON N.

• 4 / 5

  

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  Ok, sushi quality is going down

  Review of 22/07/2023, following an experience of 14/07/2023 by VESSELA I.

• 5 / 5

  

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  Very

  Review of 08/07/2023, following an experience of 28/06/2023 by SIMON J.

• 2 / 5

  

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  we ordered stuff that are not delivered and on the app, its not easy to claim that.

  Review of 08/07/2023, following an experience of 22/06/2023 by RAPHAEL A.

• 3 / 5

  

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  I am a regular customer. The quality of your food has considerably decreased in the last few months.

  Review of 08/07/2023, following an experience of 24/06/2023 by HUSSAIN A.

• 5 / 5

  

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  Excellent sushi, freshly made and super tasty.

  Review of 17/06/2023, following an experience of 15/06/2023 by ZED H.

• 5 / 5

  

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  it was all delicious and really good customer service from the Marylebone team!

  Review of 14/06/2023, following an experience of 12/06/2023 by JULIAN M.

• 5 / 5

  

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  I was very satisfied with the taste and freshness of the order.

  Review of 10/06/2023, following an experience of 07/06/2023 by DAVID L.

• 3 / 5

  

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  Food is good but totally wasted by the extras that were not right = i asked soy sauce got the other one, asked 7 sticks and got 2…

  Review of 04/06/2023, following an experience of 27/05/2023 by KYLE B. *

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• 5 / 5

  

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  Staff were very friendly and helpful.

  Review of 04/06/2023, following an experience of 01/06/2023 by CAITLIN O. *

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• 5 / 5

  

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  Excellent!

  Review of 04/06/2023, following an experience of 24/05/2023 by ROWENA K. *

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• 5 / 5

  

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  Very satisfied with the food and the presentation

  Review of 04/06/2023, following an experience of 29/05/2023 by HEATHER C. *

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• 2 / 5

  

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  Your delivery service needs improvement. For 25 minutes it was showing my order as being delivered whilst it was still at the atore and found that outbwhen I callled the store

  Review of 04/06/2023, following an experience of 19/05/2023 by OSCAR C. *

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• 4 / 5

  

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  Order was incorrect. Clerk refused to correct it.

  Review of 04/06/2023, following an experience of 21/05/2023 by KIRSTY G. *

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• 5 / 5

  

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  we were very satisfied, we organised a last minute team lunch and the all experience was stressfree. I ordered iin the morning and the restaurant kept in touch to let me know about my order. The food was delicious, everyone was very happy, thanks

  Review of 13/05/2023, following an experience of 28/04/2023 by ADELE B. *

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• 5 / 5

  

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  I was very satisfied. Also the shop manager was very friendly and helpful.

  Review of 28/04/2023, following an experience of 13/04/2023 by SAMUEL B. *

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• 3 / 5

  

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  The tempura batter was too heavy. Too much mayo sauce on sushi rolls. Tuna sashimi was not worth the price. Cut too thickly and some pieces were very small. If one pays £10 for this, then all pieces should be equally big.

  Review of 28/04/2023, following an experience of 14/04/2023 by CAMERON R. *

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• 5 / 5

  

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  Everything was great as usual

  Review of 23/04/2023, following an experience of 09/04/2023 by STACEY H. *

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• 4 / 5

  

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  Fantastic sushi, but delivery was late

  Review of 02/04/2023, following an experience of 31/03/2023 by REBECCA R. *

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• 2 / 5

  

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  Dreadful service. Such a great product but I won’t be ordering from the Sushi Shop again.

  Review of 22/03/2023, following an experience of 06/03/2023 by CHARLOTTE K. *

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• 4 / 5

  

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  The sashimi was not in good condition

  Review of 13/03/2023, following an experience of 28/02/2023 by CHLOE G. *

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• 5 / 5

  

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  Lovely

  Review of 13/03/2023, following an experience of 01/03/2023 by RUTH K. *

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• 4 / 5

  

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  order arrived as expected. It's a shame you don't get loyalty points when ordering delivery (only when picking up - change it, it would be great for customer retention)

  Review of 06/03/2023, following an experience of 22/02/2023 by DALE J. *

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• 4 / 5

  

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  My usual order - sashimi salmon with side slaw and edamame is no longer available. The sashimi in the shop was also cut too thin. This dish doesn’t hit the spot for me.

  Review of 13/02/2023, following an experience of 01/02/2023 by MIKE M. *

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• 5 / 5

  

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  very satisfied

  Review of 13/02/2023, following an experience of 01/02/2023 by PHOEBE E. *

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• 5 / 5

  

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  Everything is Ok

  Review of 13/02/2023, following an experience of 29/01/2023 by TARA C. *

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• 4 / 5

  

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  It’s annoying that you can’t customise items ! i don’t like coriander and i was « forced » to have some in my makis. Also, I asked without ginger, wasabi, and sticks, and still got it. Feels like i’m not really listened.

  Review of 13/02/2023, following an experience of 31/01/2023 by JENNIFER S. *

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• 5 / 5

  

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  Very good

  Review of 13/02/2023, following an experience of 28/01/2023 by ASHLEY S. *

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• 5 / 5

  

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  Really friendly customer service every time.

  Review of 08/01/2023, following an experience of 06/01/2023 by JACKSON M. *

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• 5 / 5

  

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  Very nice wish it could be a bit better value for money though

  Review of 04/01/2023, following an experience of 02/01/2023 by KAREN K. *

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• 5 / 5

  

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  Always good

  Review of 03/01/2023, following an experience of 27/12/2022 by BENJAMIN L. *

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• 5 / 5

  

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  Very satisfied

  Review of 21/12/2022, following an experience of 07/12/2022 by JODIE H. *

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• 1 / 5

  

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  Not overly pleased. Order arrived 45 min late and was cold with incorrect food items sent.

  Review of 17/12/2022, following an experience of 01/12/2022 by LEANNE F. *

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• 3 / 5

  

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  Several of the rolls arrived completely scrambled. We are recurring costumers and perceived the quality of the product in general has gone down lately

  Review of 14/12/2022, following an experience of 01/12/2022 by NAOMI C. *

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• 2 / 5

  

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  In the sushi box - the rice was sticky and the rolls stuck to each other The miso soup arrived sideways and half of it was split into the bag.

  Review of 14/12/2022, following an experience of 28/11/2022 by ALFIE M. *

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• 5 / 5

  

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  Great

  Review of 14/12/2022, following an experience of 29/11/2022 by IAN S. *

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• 5 / 5

  

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  As usual excellent!

  Review of 14/12/2022, following an experience of 30/11/2022 by IMOGEN W. *

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• 5 / 5

  

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  Very satisfied

  Review of 06/12/2022, following an experience of 27/11/2022 by HOLLIE T. *

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• 3 / 5

  

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  Quite pricey and the quality was not great. Sushi rice was really dry, salmon was very tough. I’ve eaten here before, and the food was decent, but on this occasion not impressed.

  Review of 06/12/2022, following an experience of 25/11/2022 by ADRIAN R. *

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• 5 / 5

  

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  Quite satisfied

  Review of 06/12/2022, following an experience of 16/11/2022 by FINLEY J. *

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• 2 / 5

  

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  The order took over an hour and the driver said it was delivered 5 mins before he actually arrived with the order and handed it to me

  Review of 30/11/2022, following an experience of 14/11/2022 by MOHAMMED K. *

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• 2 / 5

  

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  Some items were missing in my order and the delivery took 1h15 to arrived

  Review of 30/11/2022, following an experience of 14/11/2022 by YVETTE H. *

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• 5 / 5

  

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  Very satisfied as every time I come in. Not only the food you eat but also great people working there too.

  Review of 12/11/2022, following an experience of 10/11/2022 by CHRISTIAN R. *

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• 5 / 5

  

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  Wonderful food and the staff is incredibly nice

  Review of 07/11/2022, following an experience of 05/11/2022 by KATIE W. *

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• 5 / 5

  

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  I love sushi shop. I’ve been a customer of your shop in Avenue Louise in Brussels when it opened years ago and continue to be a loyal customer since then. I must emphasise that the customer service in the London shops is so much better than the customer service in Avenue Louise or in Gar du Midi in Brussels where I often pass when I travel via Eurostar.

  Review of 06/11/2022, following an experience of 04/11/2022 by PAULINE P. *

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• 5 / 5

  

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  Delicious and delivered earlier than expected. When you’re hungry, that’s essential :)

  Review of 01/11/2022, following an experience of 18/10/2022 by HOLLY E. *

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• 5 / 5

  

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  10/10

  Review of 02/10/2022, following an experience of 20/09/2022 by LOGAN H. *

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• 5 / 5

  

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  Overall very happy with the quality of the sushi. Much fresher than ITSU.

  Review of 27/09/2022, following an experience of 13/09/2022 by JORDAN B. *

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• 4 / 5

  

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  The cut and presentation was excellent, but the fish texture was a bit harder than normal.

  Review of 20/09/2022, following an experience of 05/09/2022 by ROXANNE B. *

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• 5 / 5

  

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  Very satisfied

  Review of 04/09/2022, following an experience of 02/09/2022 by EMILY G. *

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• 5 / 5

  

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  My go-to sushi in London. Always stop in if I’m in the area of a sushi shop.

  Review of 04/09/2022, following an experience of 02/09/2022 by SIENNA W. *

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• 4 / 5

  

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  Lovely packaging. Beautifully presented within the box.

  Review of 03/09/2022, following an experience of 01/09/2022 by CHARLOTTE E. *

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• 3 / 5

  

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  Totally disappointed. Product was not available - again! I feel like I’m wasting my time ordering on the website and then receiving a phone call from the shop saying they can’t fulfil my order. Next time I’ll phone the shop to place my order. The website is unable to reflect real-time availability

  Review of 02/09/2022, following an experience of 31/08/2022 by SOPHIE K. *

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• 5 / 5

  

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  very satisfied

  Review of 26/08/2022, following an experience of 16/08/2022 by DEAN H. *

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• 5 / 5

  

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  Good

  Review of 26/08/2022, following an experience of 18/08/2022 by AMANDA Y. *

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• 5 / 5

  

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  Very satisfied

  Review of 14/08/2022, following an experience of 10/08/2022 by FLORENCE R. *

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• 5 / 5

  

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  I will recommend that place to all my friends, best food & customer service ever

  Review of 14/08/2022, following an experience of 02/08/2022 by JOSEPH B. *

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• 1 / 5

  

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  I ordered a quinoa base and I have received a rice base, and am allergic to rice

  Review of 01/08/2022, following an experience of 16/07/2022 by HENRY L. *

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• 4 / 5

  

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  Nice food

  Review of 16/07/2022, following an experience of 14/07/2022 by HELEN R. *

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• 5 / 5

  

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  Food was very good and fresh. The was staff very welcoming

  Review of 13/07/2022, following an experience of 29/06/2022 by HARRY S. *

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• 3 / 5

  

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  The Philadelphia rolls were mostly rice: barely no salmon around and the small amount there was was super this, tiny amount of Philadelphia cheese, and the rolls looked like they had been thrown on the floor. This happens far too regularly and I always refrained to write a review but this is one time too many. The salmon aburi roll was very dry, did they run out of Philadelphia and fresh rice? And the Fresh maki is supposed to be with yellow tail and basil: there was no basil and they put tuna instead! The quality was unacceptable and I said this is far too regular with this shop. If you ran out of ingredients then don't accept orders instead of delivering clients your leftovers!

  Review of 13/07/2022, following an experience of 01/07/2022 by DAMIEN G. *

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• 5 / 5

  

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  Perfect taste! Amazing staff !

  Review of 10/06/2022, following an experience of 08/06/2022 by TANYA R. *

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• 5 / 5

  

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  Perfectly Cooked

  Review of 02/06/2022, following an experience of 31/05/2022 by JOE W. *

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• 5 / 5

  

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  Very satisfied the frinsh girl is friendly and professional with her job always smiling

  Review of 31/05/2022, following an experience of 23/05/2022 by CARLIE M. *

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• 5 / 5

  

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  Extremely satisfied great quality

  Review of 31/05/2022, following an experience of 19/05/2022 by STACEY H. *

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• 4 / 5

  

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  The avocado was unbeatable on the bowl 🍲

  Review of 31/05/2022, following an experience of 19/05/2022 by JOHN S. *

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• 5 / 5

  

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  Quick, and delicious

  Review of 23/04/2022, following an experience of 13/04/2022 by DOMINIC E. *

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• 5 / 5

  

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  Beautiful service and the Staff Excellent I would recommend the food and the staff and the service

  Review of 04/04/2022, following an experience of 28/03/2022 by ELEANOR R. *

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• 4 / 5

  

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  Salmon excellent but rice clumpy!

  Review of 04/04/2022, following an experience of 24/03/2022 by IAN H. *

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• 2 / 5

  

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  The Marylebone store is shabby, dirty and smells bad. No amount of chic packaging is going to make up for that. I had a long wait for my sushi to be ready, despite ordering in advance, and some of the items where not available. Really poor customer service.

  Review of 04/04/2022, following an experience of 19/03/2022 by AMELIA R. *

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• 5 / 5

  

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  I'm very satisfied with your products and your service overall, which is why I go to your restaurant usually once or twice a week and why I recommend it to all my friends and patients who come to my clinic. Having said that, I'd just like to say that the Marinated chirashi has been quite low on rice for the past few weeks which is a shame. If you could please look into that, I'd very much appreciate it. Thanks guys and keep up the good work!

  Review of 31/03/2022, following an experience of 15/03/2022 by CARRIE P. *

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• 3 / 5

  

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  I used to order from Sushi Shop in France but the quality here is not as good. They didn’t taste fresh at all, the rice was very hard, all rolls were a different size. I had ordered and paid for some extra ginger and wasabi which were never put in the bag… my husband picked up the order for me but he didn’t think to check. Will not re-order

  Review of 14/03/2022, following an experience of 11/03/2022 by GORDON B. *

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• 5 / 5

  

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  Very

  Review of 14/03/2022, following an experience of 05/03/2022 by ALAN R. *

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• 5 / 5

  

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  I love Sushi Shop - great quality fish. SO much better than every other sushi 'chain'.

  Review of 14/03/2022, following an experience of 04/03/2022 by ROSS P. *

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• 3 / 5

  

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  good but waited more than 30 min when they said 15...

  Review of 14/03/2022, following an experience of 02/03/2022 by CONNOR W. *

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• 5 / 5

  

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  Good

  Review of 14/03/2022, following an experience of 28/02/2022 by PAUL B. *

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• 5 / 5

  

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  I noticed prices have increased materially.

  Review of 14/03/2022, following an experience of 03/03/2022 by POPPY C. *

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• 2 / 5

  

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  The sushi was tasty as usual although some of the rolls fell apart. But delivery was almost 45 minutes late which was very disappointing and it seems like the sushi getting more expensive and not representing the same value.

  Review of 14/03/2022, following an experience of 25/02/2022 by HOLLY C. *

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• 5 / 5

  

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  Very satisfied

  Review of 23/02/2022, following an experience of 20/02/2022 by TYLER R. *

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• 5 / 5

  

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  Didn t like the soggy nori bits

  Review of 23/02/2022, following an experience of 19/02/2022 by ABIGAIL K. *

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• 5 / 5

  

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  The sushi shop is our 'go to', it is not the cheapest but the quality is outstanding. You really do get what you pay for!

  Review of 23/02/2022, following an experience of 14/02/2022 by ISLA R. *

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• 5 / 5

  

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  Loved everything, specially the salmon aburi roll! Will be getting the bowl next time, hopefully with a decent amount of fish (ordered the bowl before and proportion of fish to rice was a little disappointing)

  Review of 23/02/2022, following an experience of 11/02/2022 by LUCAS C. *

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• 5 / 5

  

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  Highly satisfied.

  Review of 23/02/2022, following an experience of 09/02/2022 by CHARLOTTE A. *

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• 5 / 5

  

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  All very good, however quality of the special Wednesday box a bit down than few previous orders.

  Review of 01/02/2022, following an experience of 26/01/2022 by EMMA H. *

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• 5 / 5

  

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  10/10

  Review of 29/01/2022, following an experience of 26/01/2022 by BARRY T. *

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• 4 / 5

  

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  Overall good however no sauce pot was given to put sauce in for sushi

  Review of 27/01/2022, following an experience of 25/01/2022 by GARY B. *

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• 4 / 5

  

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  Value for money very good. Preparation of the sashimi a bit sloppy

  Review of 24/12/2021, following an experience of 15/12/2021 by NOAH H. *

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• 4 / 5

  

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  The quality of the sushi has been going down. The size of the salmon nigiri is getting smaller each time, some of the edamame had nom beans in them, and the avocado was hard.

  Review of 24/12/2021, following an experience of 15/12/2021 by GRAHAM E. *

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• 4 / 5

  

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  Very tasty and fresh

  Review of 24/12/2021, following an experience of 11/12/2021 by JENNIFER H. *

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• 5 / 5

  

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  Very satisfied

  Review of 18/12/2021, following an experience of 05/12/2021 by JAMES W. *

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• 3 / 5

  

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  Hate your frustrating system it is always difficult to use which is why I rarely use it, you have lost lots of buisines from me because it is so cumbersome. food is always fantastic and everyone enjoys.

  Review of 03/12/2021, following an experience of 01/12/2021 by KARL R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Best chefs and best staff at the front of of house of sushi shop

  Review of 02/12/2021, following an experience of 30/11/2021 by CONNOR W. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  Already submitted a complaint unfortunately, but everything arrived crushed not seeming very fresh, and some boxed were opened. The wakame salad was also all gooey and was technically “expired” by one day…

  Review of 20/11/2021, following an experience of 12/11/2021 by GREG R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  New soy sauce is really not good, would suggest to switch back to the previous one.

  Review of 28/10/2021, following an experience of 26/10/2021 by ALFIE J. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  The food was great but the service was terrible. I pre ordered my food 6 hours before collection, however the order had not been started when I arrived to collect. At no point did front of staff apologies for this, in fact they just shrugged and pointed to chefs when I complained. I had to wait 25 minutes for my order. At one point front services said to the chefs to be quicker ‘as he doesn’t look very happy’. I wasn’t. I’d understand if the shop was busy causing the delay but it was completely empty when I arrived at the allotted time to collect. I will not be visiting this store ever again. This is such a shame as the food was excellent

  Review of 19/10/2021, following an experience of 01/10/2021 by JOHN W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I am always satisfied when I visit your shop, which I have done many times for years.

  Review of 19/10/2021, following an experience of 04/10/2021 by AMELIA M. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  I had to pay twice £27 to receive this boxe

  Review of 12/10/2021, following an experience of 26/09/2021 by SEAN K. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Very good

  Review of 24/09/2021, following an experience of 09/09/2021 by FIONA R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very friendly staff!

  Review of 03/09/2021, following an experience of 01/09/2021 by MEGAN S. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  Did receive the items I ordered 2 mistakes in my order...

  Review of 19/06/2021, following an experience of 17/06/2021 by JOEL H. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  I was supposed to get a miso soup but did not get it. Because of Covid, I've just collected my order without verifying. I've also asked in my order for some ginger but did not get it either.

  Review of 14/04/2021, following an experience of 12/04/2021 by MASON B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Wonderful

  Review of 18/03/2021, following an experience of 15/03/2021 by CANDICE M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  i love your sushi!

  Review of 05/03/2021, following an experience of 03/03/2021 by MOLLY G. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  very satisfied, will order again

  Review of 20/02/2021, following an experience of 18/02/2021 by THERESA J. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  The sushi was packed to tightly together causing issue when trying to get it out of the carton - causing pieces of roll to fall apart. We've been ordering the Chili crab spring roll for the past three orders and to date have always found pieces of crab shell in pretty much every roll.

  Review of 27/11/2020, following an experience of 25/11/2020 by BETH K. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Didn't like the new box

  Review of 21/10/2020, following an experience of 19/10/2020 by MARY M. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  I was extremely dissatisfied. The delivery guy called me once the delivery was already delayed, to tell me that he didn't ave an address even though this had been attached to his order. He also complained that he didn't have a place to put his bike. He then returned the food to the shop, and I asked for a refund. They decided to send out the food again with another guy who again called for me to explain that the main entrance is on the address I provided. I was also told they were not responsible for the delivery of the food. Hence, I can only assume that they are falsely marketing their delivery service online. I.e. don't get it if you want to eat. The food was now 2 hrs delayed and I received the wrong items. It did not look at all as on the website and it's extremely unpredictable as to what you will get from mysushishop these days. It's really on the level of a grocery store sushi selection. The poke bowl was completely inedible. I have been ordering from mysushishop over the past couple of years, but this experience took the prize and I'll have to find a new sushi place.

  Review of 27/08/2020, following an experience of 11/08/2020 by CHRISTIAN R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  If you're looking for top quality sushi, this is the place to go. Take-away packing was good, and even survived my cycle ride home -- the order was made on time for pickup. Food is always delicious with Sushishop, made better by the discount code. The only qualm is the app is buggy and doesn't let me login. The web interface is better, but works only on desktops and not great on the phone mobile browser.

  Review of 28/07/2020, following an experience of 26/07/2020 by COURTNEY P. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Not satisfied at all since your app let me order from a shop that was closed!! Still hoping to get a refund!!

  Review of 20/04/2020, following an experience of 04/04/2020 by STEPHANIE M. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Two products were wrong: I ordered a salmon avocado spring roll and got a roll with sesame; and I ordered a tuna & truffle which was... without the truffle. Mistakes happen, but are happening too often with sushi shop.

  Review of 05/03/2020, following an experience of 29/02/2020 by THOMAS L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to order on line - I had to amend the order, which I did initially via the website. I then received a follow up phone call and a photo of the amended invoice. The delivery arrived a few minutes early and the potions are generous. Customer Service was excellent - More companies should take notice of how Sushi Shop operates

  Review of 18/02/2020, following an experience of 13/02/2020 by EDEN C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Love it

  Review of 09/01/2020, following an experience of 07/01/2020 by AIDEN H. *

  *Pseudonymized data at the request of the author

Reviews displayed in chronological order