Customer reviews for mysushishop.co.uk

Customer reviews

• 2 / 5

  

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  I like Sushi Shop, but experience ordering in the app was not great. I placed the order, but for 1 hour it was in status "order in preparation". I went to sushi place after 1 hour to pick up my order. I complained that the app was not updating the progress of the order, but staff told me that they do not have control over the app. It is my favorite sushi place and quality is always good.

  Review of 02/04/2024, following an experience of 13/03/2024 by A A. *

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• 5 / 5

  

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  Always friendly. And sushi is delicious.

  Review of 02/04/2024, following an experience of 20/03/2024 by A A. *

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• 5 / 5

  

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  Great service and amazing food!

  Review of 02/04/2024, following an experience of 18/03/2024 by A A. *

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• 4 / 5

  

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  Great quality, well prepared food. Seating in store is limited and not very comfortable

  Review of 02/04/2024, following an experience of 23/03/2024 by A A. *

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• 5 / 5

  

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  Lived up to the in house service!

  Review of 02/04/2024, following an experience of 22/03/2024 by A A. *

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• 5 / 5

  

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  The new collaboration with Albert Adria is a must try!

  Review of 02/04/2024, following an experience of 18/03/2024 by A A. *

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• 2 / 5

  

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  the wrong rolls were sent in part of the order and the employee who took my call questioned my complaint when she spoke to the chef who confirmed he had prepared the order correctly. I had to take a picture as proof of the error. A replacement was offered which was no use to me as we were about to have dinner and that would have implied a longer wait. I have requested a partial refund and waiting for the manager to call me about this.

  Review of 30/03/2024, following an experience of 14/03/2024 by A A. *

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• 5 / 5

  

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  Great sushi, the carrot salad was a positive surprise, really tasty

  Review of 30/03/2024, following an experience of 17/03/2024 by A A. *

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• 5 / 5

  

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  Fabulous!

  Review of 30/03/2024, following an experience of 17/03/2024 by A A. *

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• 5 / 5

  

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  very pleasant, quick and painless

  Review of 15/03/2024, following an experience of 13/03/2024 by A A. *

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• 5 / 5

  

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  Best sushi takeaway for miles.

  Review of 13/03/2024, following an experience of 10/03/2024 by A A. *

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• 5 / 5

  

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  Absolutely superb freshly made sushi. We love the signature rolls, particularly white passion.

  Review of 11/03/2024, following an experience of 09/03/2024 by A A. *

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• 5 / 5

  

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  Brilliant service as always and delicious Sushi!

  Review of 08/03/2024, following an experience of 06/03/2024 by A A. *

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• 5 / 5

  

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  I really liked the duck ramen! Duck was super soft and broth was tasty! Would recommend!

  Review of 07/03/2024, following an experience of 28/02/2024 by A A. *

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• 5 / 5

  

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  Delicious Sushi. Good value for money

  Review of 07/03/2024, following an experience of 01/03/2024 by A A. *

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• 5 / 5

  

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  Easy to order, prompt delivery, delicious sushi!

  Review of 07/03/2024, following an experience of 27/02/2024 by A A. *

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• 1 / 5

  

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  Delivery rider delivered my order to a completely different house as he doesn't know London

  Review of 07/03/2024, following an experience of 20/02/2024 by A A. *

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• 2 / 5

  

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  Didn't take AMEX and wasabi was from a sachet, not fresh. Sushi was so so, nothing special. For the price point, this is extremely disappointing considering they are marketing themselves as a high-end sushi takeaway.

  Review of 06/03/2024, following an experience of 16/02/2024 by A A. *

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• 2 / 5

  

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  too much mayo & cheese. not require for good Sushi

  Review of 06/03/2024, following an experience of 18/02/2024 by A A. *

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• 4 / 5

  

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  Very delicious

  Review of 25/02/2024, following an experience of 14/02/2024 by A A. *

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• 5 / 5

  

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  The food is great, the delivery service prompt and courteous

  Review of 25/02/2024, following an experience of 10/02/2024 by A A. *

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• 5 / 5

  

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  Very good on all aspects: packaging, quality, delivery, choices! I order once a week from you and like it. I stay however very frustrating of the very limited amount of soy sauce per order. 3 bottles for a 42 sushis box to share is never enough. 5 at minimum. I need to buy the sauce extra.

  Review of 25/02/2024, following an experience of 18/02/2024 by A A. *

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• 1 / 5

  

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  The worst quality food, could not finish it - disgusting.

  Review of 25/02/2024, following an experience of 09/02/2024 by A A. *

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• 1 / 5

  

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  On the last few orders it took more than two hours for the food to be delivered. This is an ongoing issue since mid 2023. Despite raising this with the shop assistant nothing was done when it comes to delivery times.

  Review of 25/02/2024, following an experience of 09/02/2024 by A A. *

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• 2 / 5

  

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  It was fast. But We had an incidensen with the sashimi where there was a fish bone in it unfortunately.

  Review of 23/02/2024, following an experience of 07/02/2024 by A A. *

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• 5 / 5

  

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  The noodles were clumped together & thesalmon hard

  Review of 23/02/2024, following an experience of 08/02/2024 by A A. *

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• 5 / 5

  

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  Always great quality sushi and sashimi and amazing flavours.

  Review of 08/02/2024, following an experience of 06/02/2024 by A A. *

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• 2 / 5

  

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  Rice was undercooked

  Review of 07/02/2024, following an experience of 22/01/2024 by A A. *

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• 5 / 5

  

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  Varieties of hot food selection which is a great. A lot of additional items on the new menu too. I can't wait to try all of them.

  Review of 07/02/2024, following an experience of 02/02/2024 by A A. *

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• 4 / 5

  

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  Easy order, great sushi

  Review of 07/02/2024, following an experience of 24/01/2024 by A A. *

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• 1 / 5

  

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  Extremely dry and not fresh - first bad experience with sushi shop

  Review of 24/01/2024, following an experience of 07/01/2024 by A A. *

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• 5 / 5

  

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  Excellent service thanks to On from Sushi Shop Battersea.

  Review of 24/01/2024, following an experience of 17/01/2024 by A A. *

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• 5 / 5

  

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  I enjoyed a delicious salmon poke bowl.

  Review of 24/01/2024, following an experience of 12/01/2024 by A A. *

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• 3 / 5

  

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  We ordered a large Salmon Aburi Poke Bowl, but apart from Salmon and Rice there was very little of other ingredients. Could you please make sure to add a good amount of edamame, avocado, and cabbage next time? We also used to get mango as part of the bowl but it looks like the item was removed. May we please have it back?

  Review of 24/01/2024, following an experience of 19/01/2024 by A A. *

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• 5 / 5

  

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  I found the Sushi shop when looking for lunch when in the office. The service is absolutely excellent and the good is delicious. Very pleased to have found it

  Review of 24/01/2024, following an experience of 10/01/2024 by A A. *

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• 4 / 5

  

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  Great quality sushi / quick delivery but website never work

  Review of 24/01/2024, following an experience of 20/01/2024 by A A. *

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• 5 / 5

  

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  Used timed click and collect. Items were ready on time. Wednesday box deal is great. The extra items we selected (maki, half rolls) were delicious, especially the prawn sushi. One item in our order was not available but it was substituted for a near equivalent we chose.

  Review of 24/01/2024, following an experience of 17/01/2024 by A A. *

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• 5 / 5

  

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  easy online order, collection ready on time and fast service; fresh and tasty!

  Review of 24/01/2024, following an experience of 11/01/2024 by A A. *

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• 5 / 5

  

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  Best poke bowls in London!

  Review of 24/01/2024, following an experience of 18/01/2024 by A A. *

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• 5 / 5

  

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  Great service and delicious food

  Review of 24/01/2024, following an experience of 17/01/2024 by A A. *

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• 1 / 5

  

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  The delivery was quick, but the sushi was not really edible. I took a few bites of everything and did not enjoy any of it. The rice was hard and the fish and other ingredients tasted old. It was worse than buying grocery store sushi.

  Review of 19/01/2024, following an experience of 03/01/2024 by A A. *

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• 5 / 5

  

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  Everything perfect as usual! Best sushi in town!

  Review of 19/01/2024, following an experience of 06/01/2024 by A A. *

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• 5 / 5

  

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  Very good service and staff

  Review of 19/01/2024, following an experience of 05/01/2024 by A A. *

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• 5 / 5

  

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  Amazing service and quality of the product

  Review of 19/01/2024, following an experience of 04/01/2024 by A A. *

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• 5 / 5

  

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  Delicious!

  Review of 15/01/2024, following an experience of 31/12/2023 by A A. *

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• 5 / 5

  

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  Best sushi by a long way!

  Review of 15/01/2024, following an experience of 31/12/2023 by A A. *

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• 1 / 5

  

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  Bag split on way home,miso all spilt,poke boxes as bad as we have tasted,Nodesire to to return after being a customer since opening.

  Review of 15/01/2024, following an experience of 30/12/2023 by A A. *

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• 2 / 5

  

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  food is good but app and service is so rubbish that Its not worth it.

  Review of 05/01/2024, following an experience of 20/12/2023 by A A. *

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• 1 / 5

  

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  Too long wait time.

  Review of 05/01/2024, following an experience of 19/12/2023 by A A. *

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• 5 / 5

  

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  Great staff, great product and seamless ordering via the app. Love Sushi shop.

  Review of 05/01/2024, following an experience of 28/12/2023 by A A. *

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• 5 / 5

  

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  Great sushi!

  Review of 05/01/2024, following an experience of 28/12/2023 by A A. *

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• 5 / 5

  

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  Excellent quality and fantastic service, highly recommended!

  Review of 25/12/2023, following an experience of 13/12/2023 by A A. *

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• 5 / 5

  

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  Super tasty sushi, very cool staff and with the loyalty programme it's actually pretty affordable.

  Review of 25/12/2023, following an experience of 18/12/2023 by A A. *

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• 5 / 5

  

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  Very nice stuff, everything always freshly prepared. They take great care about customers with allergies! Highly recommended!

  Review of 25/12/2023, following an experience of 13/12/2023 by A A. *

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• 5 / 5

  

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  All good

  Review of 25/12/2023, following an experience of 11/12/2023 by A A. *

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• 1 / 5

  

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  The quality of the fish is really poor. It has dropped compared to the previous years.

  Review of 25/12/2023, following an experience of 08/12/2023 by A A. *

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• 1 / 5

  

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  Half of the times I eat at sushi shop, the avocado is so under ripe that I throw it out. I would choose any other sushi place if there was another option close to my house.

  Review of 17/12/2023, following an experience of 30/11/2023 by A A. *

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• 3 / 5

  

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  very disappointed. have been buying from you for a long time but for the first time my sushi was so dry and tasteless

  Review of 17/12/2023, following an experience of 02/12/2023 by A A. *

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• 5 / 5

  

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  EXCELLENT QUALITY

  Review of 01/12/2023, following an experience of 12/11/2023 by A A. *

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• 5 / 5

  

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  Very helpful staff and gast service. Freshly made sushi.

  Review of 30/11/2023, following an experience of 22/11/2023 by A A. *

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• 2 / 5

  

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  Disappointing taste

  Review of 27/11/2023, following an experience of 10/11/2023 by A A. *

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• 3 / 5

  

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  The sushi rolls tasted a little bit weird, very strong taste of vinegar usually I love Sushi Shop sushis.

  Review of 27/11/2023, following an experience of 15/11/2023 by A A. *

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• 5 / 5

  

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  Very good food and friendly staff

  Review of 27/11/2023, following an experience of 15/11/2023 by A A. *

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• 5 / 5

  

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  Best sushi in the area

  Review of 27/11/2023, following an experience of 15/11/2023 by A A. *

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• 5 / 5

  

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  Fresh sushi, nice packaging.

  Review of 27/11/2023, following an experience of 17/11/2023 by A A. *

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• 3 / 5

  

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  The order, order process, admin side is perfect. I just wasn't too impressed with the sushi. Cooked tuna sushi rolls, definitely a no no and the actual salmon on my Teriyaki salmon sushi was either cooked, dry or had cured from being made so long ago. Some of the rolls fell apart.felt like I'd bough a cheap box of sushi from the supermarket.

  Review of 27/11/2023, following an experience of 15/11/2023 by A A. *

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• 3 / 5

  

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  Forgot part of my order, not high level of service.

  Review of 27/11/2023, following an experience of 22/11/2023 by A A. *

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• 5 / 5

  

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  Delicious sushi and great value for money.

  Review of 27/11/2023, following an experience of 17/11/2023 by A A. *

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• 5 / 5

  

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  Great food and service

  Review of 27/11/2023, following an experience of 18/11/2023 by A A. *

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• 5 / 5

  

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  Very good sushi, nice staff and fair prices..

  Review of 27/11/2023, following an experience of 22/11/2023 by A A. *

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• 3 / 5

  

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  The rice tasted as though it was a day old and no so fresh sadly

  Review of 11/11/2023, following an experience of 08/11/2023 by A A. *

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• 5 / 5

  

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  My partner and I get the happy sushi box regularly. Delicious and fresh!

  Review of 04/11/2023, following an experience of 01/11/2023 by A A. *

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• 5 / 5

  

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  I was Satisfied with my order only thing I was eating in and it was out of the box as last time it was all on a nice plate

  Review of 02/11/2023, following an experience of 31/10/2023 by A A. *

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• 5 / 5

  

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  Delicious

  Review of 02/11/2023, following an experience of 31/10/2023 by A A. *

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• 5 / 5

  

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  I liked this box, the rolls were tasty and looked very good, but it was sad that they didn’t include wasabi and ginger, although I added them to the order.

  Review of 01/11/2023, following an experience of 30/10/2023 by A A. *

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• 3 / 5

  

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  The maki are usually good but this time, there was almost no cream cheese and one out of two was smaller than usual with salmon only on half side, i.e not wrapping the rice

  Review of 31/10/2023, following an experience of 29/10/2023 by A A. *

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• 5 / 5

  

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  Very satisfied

  Review of 29/10/2023, following an experience of 27/10/2023 by A A. *

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• 5 / 5

  

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  Excellent sushi and sashimi and very fresh. We all enjoyed it very much.

  Review of 28/10/2023, following an experience of 26/10/2023 by A A. *

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• 4 / 5

  

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  It was nice but the rice was not as good as always.

  Review of 27/10/2023, following an experience of 22/10/2023 by A A. *

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• 4 / 5

  

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  The food was delicious but it took me a long time to order as the make it yourself box wasn't available once I put in my address. The delivery took much longer than expected and the website didn't update so I had to call the store to ask when I was going to get it.

  Review of 27/10/2023, following an experience of 18/10/2023 by A A. *

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• 5 / 5

  

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  Food was great. The Dengaku roll was good but not as exciting on the palate as the exotic signature roll

  Review of 27/10/2023, following an experience of 25/10/2023 by A A. *

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• 4 / 5

  

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  Very poor quality meals, no flavour and well over cooked noodles.

  Review of 27/10/2023, following an experience of 25/10/2023 by A A. *

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• 1 / 5

  

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  we ordered sauce but there was no

  Review of 27/10/2023, following an experience of 11/10/2023 by A A. *

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• 5 / 5

  

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  service and food was great thank you

  Review of 27/10/2023, following an experience of 09/10/2023 by A A. *

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• 5 / 5

  

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  This was good, fresh. It bought the tuna truffle sandwich which could have used just a tad less salt but thought it was a good concept.

  Review of 27/10/2023, following an experience of 12/10/2023 by A A. *

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• 4 / 5

  

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  The rice was hard and it was clear the food had been sitting in the fridge for far too long. Sushi shop need to improve quality control. We are a regular customer and this has disappointed us

  Review of 27/10/2023, following an experience of 13/10/2023 by A A. *

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• 5 / 5

  

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  Absolutely delicious and very nice service in there as always

  Review of 27/10/2023, following an experience of 20/10/2023 by A A. *

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• 5 / 5

  

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  Portion sizes are a bit small for the price but the quality of the items was good.

  Review of 27/10/2023, following an experience of 20/10/2023 by A A. *

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• 5 / 5

  

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  outstanding

  Review of 24/10/2023, following an experience of 08/10/2023 by A A. *

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• 2 / 5

  

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  Every time that I order a salmon Philadelphia maki (which is every time that I go to the store), it's made in a way that there isn't enough salmon to wrap the maki properly, so in EVERY order there are at least 2 to 3 pieces missing salmon one side, which is really frustrating

  Review of 24/10/2023, following an experience of 08/10/2023 by A A. *

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• 5 / 5

  

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  It was amazing ! Front of house lady was sooo friendly

  Review of 24/10/2023, following an experience of 07/07/2023 by A A. *

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• 4 / 5

  

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  Not very fresh. Rice is gard and fish is not moist

  Review of 23/10/2023, following an experience of 07/10/2023 by A A. *

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• 4 / 5

  

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  Quality and taste are very good always!

  Review of 23/10/2023, following an experience of 06/10/2023 by A A. *

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• 3 / 5

  

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  Was phone order. Then system went down. Shop called. Very confusing & stressful. Food seemed fine but I had a bad stomach within 2 hours of eating.

  Review of 23/10/2023, following an experience of 07/10/2023 by A A. *

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• 4 / 5

  

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  All food very tasty. Slight hitch in that my mochi were not put into the bag so i had to come back to the store.

  Review of 23/10/2023, following an experience of 07/10/2023 by A A. *

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• 5 / 5

  

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  The color fresh is an amazing dish

  Review of 08/10/2023, following an experience of 06/10/2023 by A A. *

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• 5 / 5

  

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  We think this is best sushi by far! Whether you just want a quick bite or something for lunch! You won’t be disappointed.

  Review of 06/10/2023, following an experience of 22/09/2023 by A A. *

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• 5 / 5

  

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  Very satisfied

  Review of 06/10/2023, following an experience of 20/09/2023 by A A. *

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• 5 / 5

  

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  Hada a great meal as always

  Review of 06/10/2023, following an experience of 26/09/2023 by A A. *

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• 5 / 5

  

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  Great, exactly what I wanted, fresh tasty sushi with amazing staff and cheffs

  Review of 06/10/2023, following an experience of 27/09/2023 by A A. *

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