Reviews for Onepark.co

Total: 6 908 reviews since 20/12/2020

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4.3

Based on 1 110 reviews from the last 12 months

5

71%
4

16%
3

4%
2

3%
1

6%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.

The website is often called user friendly, with parking choices easy to find on the map and the cost seen as reasonable. Some reviews also note useful extras such as a partner discount, a good shuttle service, and a convenient location near the marina or airport. A few customers were less satisfied because the check in and check out hours were not clear, the 3D security payment did not work, and the date and time format was shown in a way that did not suit them.

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Helpful?

Digital experience

406 reviews mention the digital experience, with 88% positive feedback.

"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."

"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."

"Very easy to book and use."

Delivery

78 reviews mention delivery, with 99% positive feedback.

"quickly and efficiently"

"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"

"Very easy and fast booking"

Responsiveness

59 reviews mention our responsiveness, with 83% positive feedback.

"The lady who was manning the car park was super helpful and friendly!"

"Very quick and good service"

"I always find staff polite & helpful"

Choice

46 reviews mention choice, with 93% positive feedback.

"Easy to choose parking places on the map."

"Really easy and efficient system to use. Plenty of choice of car parks."

"Worked well and easy to use. Good variety of options available"

Team expertise

45 reviews mention our team's expertise, with 98% positive feedback.

"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"

"Excellent service, good communication and very punctual."

"Very good, great service. I would recommend."

Friendliness & courtesy

39 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Client friendly and cheap"

"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."

"Very helpful staff good price and location"

1 ★

2 ★

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5 ★

Carole L.
28 Apr 2026
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Easy Procedure
Experience from: 23 May 2026
Patrick A.
28 Apr 2026
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The process of booking & parking was verry easy!
Experience from: 17 Apr 2026
John M.
28 Apr 2026
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Quick and easy to book
Experience from: 22 Apr 2026
Lahoucine O.
28 Apr 2026
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I recommend using this app! less expensive than the usuall parking and safe when you park in Hotel parking or anywhere else...
Experience from: 17 Apr 2026
Abbie A.
28 Apr 2026
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The code was entered to get out but the door did not open. I was stuck in, I couldn’t call the helpline because it’s only open mon-fri. So was stuck in the garage for half an hour until I figured out how to pen it manually
Experience from: 17 Apr 2026
Ella L.
28 Apr 2026
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A car park was very easy to find, with clear comparisons and a straightforward setup. I’m giving 3 stars because I emailed for assistance when I needed help, but still haven’t received a response. I had to resolve the issue myself, although the on-site staff at where I booked were helpful and managed to sort it out for me.
Experience from: 17 Apr 2026
Cyril P.
24 Apr 2026
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Need to have a physical at the desk. Agent didn't have any reference
Experience from: 12 Apr 2026
Paco P.
24 Apr 2026
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excellent service.
Experience from: 18 Apr 2026
Giovana S.
24 Apr 2026
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Amazing!
Experience from: 18 Apr 2026
Patrick M.
24 Apr 2026
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amazing app
Experience from: 26 May 2026
Ares V.
24 Apr 2026
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Perfect
Experience from: 13 Apr 2026
Teddie Z.
24 Apr 2026
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easy to find great location nothing to worry about
Experience from: 14 Apr 2026
Paul B.
24 Apr 2026
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Easy to cancel. A bit of a bother to find the website its name is very similiar to other named car parks.
Experience from: 6 May 2026
Genny V.
24 Apr 2026
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SIMPLY OK
Experience from: 5 Sept 2026
D. R.
24 Apr 2026
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Good prices, and in many locations there are more parking options than on Parclick. But what is **EXTREMELY** frustrating is that the Android app keeps logging me out all the time — basically after every update, which happens quite often. It’s unbelievably annoying! Please fix this constant logout bug. I use Facebook login because it’s inconvenient for me to sign in with a password or an email code.
Experience from: 20 Apr 2026
Bernard C.
24 Apr 2026
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Happy
Experience from: 13 Apr 2026
Stephen C.
24 Apr 2026
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Efficient method to change times on original booking. New payment all efficient, surprised previous booking return payment is “within 10days”.
Experience from: 22 Apr 2026
Michael G.
24 Apr 2026
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Die Parkhäuser in Córdoba und Sevilla wussten nichts von der Buchung. Sie Schranken gingen nicht automatisch hoch. Man musste über die Sprechanlagen diskutieren. Kein parking ohne Ärger..
Experience from: 13 Apr 2026
Bijoy C.
24 Apr 2026
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prompt support
Experience from: 8 Jul 2026
Brian H.
24 Apr 2026
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Good choice of parking lots. However, I would prefer a service fee that is proportion to the cost of the parking - €4 on a €28 parking fee is 14%
Experience from: 21 Apr 2026