Customer reviews for onepark.co

4.4 / 5

Calculated from 1388 reviews obtained over the last 12 months

5880 reviews since 20/12/2020

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The service is praised for its ease of use, quick booking process, and reasonable prices. Many appreciate the flexibility of reserving and making changes, contributing to a positive overall experience.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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Information onepark.co

  • Company

    ONEPARK

  • Description

    Compare the best offers and book your parking space in more than 2000 car parks in Europe. Save up to 60%.

  • Address

    10, rue du Chaptal 75009 PARIS

  • Website

    https://www.onepark.co/uk

  • Category

    Auto and motorcycle

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icon sparkle Review Summary

The service is praised for its ease of use, quick booking process, and reasonable prices. Many appreciate the flexibility of reserving and making changes, contributing to a positive overall experience.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Was it helpful? Yes No

Customer reviews

  • 5 / 5
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    Easy to use.

    Review of , following an experience of by A A. *

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  • 5 / 5
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    Easy to use. Simple and straightforward.

    Review of , following an experience of by A A. *

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  • 5 / 5
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    Easy to book online. And telephone service was persfwct

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  • 5 / 5
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    I use this service second time, OK!

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  • 5 / 5
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    Super

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  • 5 / 5
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    I have used One park before and was very happy with the excellent service provided. Just as easy this time to make a booking and the parking rates are competitive.

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  • 5 / 5
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    Very easy

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  • 3 / 5
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    Too many info to register the service. Apple Pay not accepted, so enrolling is long and complex. Parking is without EV chargers (in 2024!!!)

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  • 5 / 5
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    Tutto molto semplice e rapido, scelta e varietà dei parcheggi e facile il pagamento. Uso abitualmente onepark e continuerò a farlo.

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  • 5 / 5
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    Great experience

    Review of , following an experience of by A A. *

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  • 5 / 5
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    Very good. Parking made simple travelling into Paris.

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  • 5 / 5
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    easy and quick!

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  • 5 / 5
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    Always easy to access the information needed to book

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  • 5 / 5
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    Essay and fast

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  • 5 / 5
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    Thanks

    Review of , following an experience of by A A. *

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  • 5 / 5
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    Easy car Parking booking after registration.

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  • 5 / 5
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    Very easy

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  • 5 / 5
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    I am completely glad to book on Onepark. But the autopark was disgusting. It was soooo dirty. And I couldn’t find Exit. I requested help from staff. No one speaks in English. I went out, set the pin and went out. I was almost unable to exit from to autopark.

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  • 5 / 5
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    The site is easy to navigate and it's simple to find what you're looking for.

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  • 5 / 5
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    Booked without a problem. Have to wait until I have left the car there before I judge it further

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  • 5 / 5
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    Perfect parking in Milano. Good price and good location.

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  • 5 / 5
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    Rapide et efficace

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  • 2 / 5
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    We made a reservation but couldn't enter or leave with the license plate recognition. To enter the parking by foot the door on the first floor wasn't working. On Tuesday also the lift refused to work. You had to go to -2 and then back up on foot. Strange!

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  • 4 / 5
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    A bit expensive, otherwise a good service.

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  • 5 / 5
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    Quick and efficient. Driver had us at the terminal within 20 minutes of us arriving. One point was however that we booked with Ecopark33 but the actual provider was Park and Trip so you need to find Park and Trip to the north of the airport NOT 33Ecopark.

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  • 4 / 5
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    ooooooooo

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  • 5 / 5
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    The service is wonderful! Definitely recommend!

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  • 5 / 5
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    Easy app, good prices and locations

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  • 5 / 5
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    Easy to find, airport transfer easy too. Very happy.

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  • 5 / 5
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    Super easy

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  • 5 / 5
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    Very clear navigation and information

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  • 5 / 5
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    Die Reservation hat einwandfrei geklappt. Das Ausfahrtsticket wurde mir bei Ankunft an de Reception ausgehändigt.

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  • 4 / 5
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    The booking procedure was fast and easy. The price was very high. The overall safety in the parking seemed fine. For the first couple of entries/exits the automotive plate recognition system was not working so i had to call the personnel.

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  • 1 / 5
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    Tried to book using your app which didnt work properly. You need to review the ease of use of the app

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  • 5 / 5
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    I have used Onepark a number of times. The website / app is very clear and easy to use, as is the process of booking once a selection has been made. The instructions about how to access the chosen car park are clear and accurate.

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  • 5 / 5
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    Prenotazione facile e intuitiva, pagina ordinata e di facile consultazione. Migliorabile con ulteriori metodi di pagamento e scelta lingua.

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  • 5 / 5
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    Very easy to do. Please remind ‘idiots’ like me who have booked online and enter the car park when the entry barrier is permanently raised without getting a ticket, I was caught out on my last trip when I was late and in the momentary panic I didn’t stop to get a ticket!

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  • 5 / 5
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    It is great that we can leave our car in the car park of the hotel we have booked. Done this before and it worked very well.

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  • 5 / 5
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    Great reactivity

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  • 1 / 5
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    Je trouve anormal de devoir faire une réservation (et donc de donner toutes ces données personnelles pour un parking qui est toujours au 3/4 vide. Le prix de ce parking est prohibitif mais malheureusement il n’y a pas d’alternative sur la gare de Nîmes Pont du Gard

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  • 5 / 5
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    simple and easy to book

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  • 5 / 5
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    Great choice of car park locations near Geneva Airport which allows choice of cost v distance. Helpful team at OnePark and I will continue to use their booking services. Recommended

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  • 5 / 5
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    Clear and uncomplicated

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  • 4 / 5
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    VERY tight entrance, but the parking spot had enough space as advertised . Fortunately you drive in from a relatively quiet side street, so you can exit the car, put in the code and manouvre in without stressing about causing a traffic jam behind you.

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  • 5 / 5
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    PAYPAL?

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  • 4 / 5
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    Our last reservation at ACASA Hotel Parking stressed us so much. Our jumpstart kit was stolen from our car which we needed for jump start our old car after parked there for 3 weeks. We have to call our insurance to start our car and was delayed for our next appointment, plus I have to drag 8 languages and young children, rushed to the park house from airport to meet my husband who supposed to get the car and pick us up at airport. Of course that is not the ONEPARK's problem. Maybe ONEPARK could be kind and ask those private parking house to put up more cameras to secure the places and their customs, also not let the thief get away easily ?

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  • 5 / 5
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    quick, easy, good value

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  • 5 / 5
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    Very easy to use website.

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  • 5 / 5
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    Was the first time I used it. Positively surprised how easy it was.

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  • 5 / 5
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    Easy and efficient

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  • 5 / 5
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    the one stop shop for parking

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  • 5 / 5
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    ESTABAN ESPERANDO RAPIDO Y COMODO

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  • 5 / 5
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    Quick, easy to follow, and good price

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  • 5 / 5
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    Excellent organisation, short wait for shuttle bus both ways, and nice staff - thanks!

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  • 5 / 5
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    Excellent and prompt service. Even cleaned my car for me 100%

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  • 5 / 5
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    Easy to use and book a parking spot.

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  • 5 / 5
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    Quick reservation without problems

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  • 5 / 5
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    Efficient and pleasant service.

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  • 5 / 5
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    easy

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  • 5 / 5
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    Easy to book

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  • 5 / 5
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    Excellent and very fast answer to my request for a parking invoice

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  • 4 / 5
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    easy and straight forward

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  • 5 / 5
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    Excited for our trip

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  • 5 / 5
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    no complaints, all good

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  • 5 / 5
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    everything was fine and great - thanks

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  • 5 / 5
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    quick and efficient !

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  • 5 / 5
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    As usual it went really smoothly!

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  • 5 / 5
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    Booking is simple. Easy to understand and quickly accomplished

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  • 1 / 5
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    Nco

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  • 5 / 5
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    Trouble free and sensibly priced - highly recommended

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  • 5 / 5
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    Very good ....

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  • 5 / 5
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    So far so good

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  • 5 / 5
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    All was perfect

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  • 5 / 5
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    I always find booking parking at Carcassonne entirely unproblematic. I do not however have experience yet of other OnePark facilities.

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  • 5 / 5
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    Everything was clear and easy to navigate.

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  • 5 / 5
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    Excellent service throughout.

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  • 5 / 5
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    Easy to use, professional approach.

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  • 5 / 5
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    It was very easy and safe. Good big parking spots.

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  • 5 / 5
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    Easy to find convenient secure locations which are convenient to European Airports. Never had a problem using Onepark and it is always my first choice to use it.

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  • 5 / 5
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    amazingly simple and intuitive process

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  • 5 / 5
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    VERY GOOD

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  • 5 / 5
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    Exelent

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  • 5 / 5
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    It is quick and easy to book available parking space. Could be a little more parking available.

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  • 5 / 5
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    Très facile de se garer

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  • 5 / 5
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    Great location and great price

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  • 5 / 5
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    I booked the wrong date, but they moved the booking. Very efficient and helpful toward customer.

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  • 5 / 5
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    Good localization. Imformation very helpfull.

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  • 5 / 5
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    Very easy to book. Lots of information provided. Reasonable price for Paris.

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  • 4 / 5
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    It seems to be a quick and easy system.

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  • 5 / 5
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    Excellent

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  • 1 / 5
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    Terrible experience! Will not recommend to friends and family visiting Spain !

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  • 3 / 5
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    More expensive than the normal fee of the parking

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  • 3 / 5
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    the toilets was a scandal , horrible

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  • 4 / 5
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    All good

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  • 5 / 5
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    Easy access, clean garage and friendly staff

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  • 5 / 5
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    The app is easy to use, gives a detailed overview of parking available in the area you are looking for, is easy to understand and offers a simple and quick booking process

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  • 4 / 5
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    It's good in general. Bot it is not so easy to use at last time for this reasons: 1. it was difficult to find parking according to the description of the parking on the website and in the booking 2. I couldn't get into the parking lot on my own, unlike the previous times. I had to communicate with an employee in the parking, who let me in manually himself. And he wrote out a parking key according to the description of the reservation that I showed in the application

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  • 5 / 5
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    C'est mon troisième long duré parking à aéroport Carcassonne et j'ai eu toujours très satisfaite.

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  • 5 / 5
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    Short notice decision to use the parking. It was easy to select the parking site and then complete booking.

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  • 5 / 5
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