onepark.co

Customer reviews for onepark.co

4.4 / 5 1

Calculated from 1237 reviews obtained over the last 12 months

3163 reviews since 20/12/2020

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Information onepark.co

  • Company

    ONEPARK

  • Description

    Compare the best offers and book your parking space in more than 2000 car parks in Europe. Save up to 60%.

  • Address

    10, rue du Chaptal 75009 PARIS

  • Website

    https://www.onepark.co/uk

  • Category

    Auto and motorcycle

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Customer reviews

  • 5 / 5 1
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    Easy to book

    Review of , following an experience of by

  • 5 / 5 1
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    I found the level of service extremely good. I managed to book an evening time instead of the morning to start my parking and I couldn’t enter the parking with the code. I rang the number which was at the entrance to the parking, got an immediate response and the problem was sorted straight away . The gentekeman also spoke to me in English ….I was parking in Nantes !

    Review of , following an experience of by

  • 5 / 5 1
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    Great location, easy to find, and friendly staff.

    Review of , following an experience of by

  • 5 / 5 1
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    Easy to find parking.

    Review of , following an experience of by

  • 2 / 5 1
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    The link we were provided originally by our hotel showed no spaces available. We then tried the one park link and booked a space. The link in the directions took us to a different car park. We parked there, checking the name but upon exit 2 days later, we were charged €68 in addition to the €44 we had already paid online. We think we were in the wrong car park but the car park directions and signage were really unclear and confusing. We have contact one park to see if the matter can be resolved but they are not replying to my attempts to contact. We feel that we have been fleeced.

    Review of , following an experience of by

  • 5 / 5 1
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    Really quick and easy. Good price and in the right location

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  • 5 / 5 1
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    Very easy

    Review of , following an experience of by

  • 5 / 5 1
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    Good job

    Review of , following an experience of by

  • 4 / 5 1
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    In general it worked out alright, only I had booked a parking 3 weeks in advance to my needs and found out only 3 days prior arrival, that the booking hadn't gone through and I was left with no reservation. At short notice I had to pay almost double the prices, that wasn't funny at all.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    No problem with the reservation.

    Review of , following an experience of by

  • 5 / 5 1
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    Very straight forward with clear instructions

    Review of , following an experience of by

  • 5 / 5 1
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    Ich bin sehr zufrieden, ich habe parking bestellt ab 9 bis 14 Uhr.

    Review of , following an experience of by

  • 4 / 5 1
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    The website works fine. Once the order is finalized and paid, the notifications and mails are a bit vague and can be improved. I'll try to use it again in the future

    Review of , following an experience of by

  • 4 / 5 1
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    All fine. It took me a while to understand the system of handing over and handing back a car for parking.

    Review of , following an experience of by

  • 5 / 5 1
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    Instructions for entry and exit were precise and exact. Keypad entry was simple. Unlike my previous experience with another company

    Review of , following an experience of by

  • 5 / 5 1
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    Your valet parker was timely, extremely courteous and helpful and I could not be more pleased with his service!

    Review of , following an experience of by

  • 1 / 5 1
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    Changed the time after confirmation and all looked fine….until we arrived and the reservation had been cancelled.

    Review of , following an experience of by

  • 5 / 5 1
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    Tout ok

    Review of , following an experience of by

  • 5 / 5 1
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    Very eay to use and near to lillie centre

    Review of , following an experience of by

  • 3 / 5 1
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    Might have been a five star experience were it not for the difficult access to the carpark. There are two machines at the gate. I entered my code in the first machine. Barrier did not lift but there was something in French on the screen. Sun shining directly onto the screen rendering whatever was there unreadable. Three attempts to open the barrier and all failed. I then rolled forward to the second machine and this time I got a ticket and the barrier lifted. Confusing and annoying. Fortunately there was no queue behind me.

    Review of , following an experience of by

  • 5 / 5 1
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    Easy to use! Great information

    Review of , following an experience of by

  • 5 / 5 1
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    I need to find the nearest and cheaper parking for my activities in Paris and Onepark absolved this duty

    Review of , following an experience of by

  • 5 / 5 1
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    Very easy purchasing process.

    Review of , following an experience of by

  • 5 / 5 1
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    Everyting ok

    Review of , following an experience of by

  • 5 / 5 1
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    Yes

    Review of , following an experience of by

  • 4 / 5 1
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    Good Organisation

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 4 / 5 1
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    The garage was - lets say - nothing for woomen on their own. Felt a bit like in a horror movie.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Easy to book. The app is great.

    Review of , following an experience of by

  • 3 / 5 1
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    The gate didn't open auto. Had to call by intercome on leaving.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Very easy to use and the car is safe

    Review of , following an experience of by

  • 5 / 5 1
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    quick booking. App is good for locating parking places. Prices are high though.

    Review of , following an experience of by

  • 4 / 5 1
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    Good

    Review of , following an experience of by

  • 4 / 5 1
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    Easy navigation on the website.

    Review of , following an experience of by

  • 5 / 5 1
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    Navigation is easy. the precise maps and availability of other customer reviews for the parking space considered are most helpful. In particular, customer reviews are the way to find out whether the garage is clean and well maintained, or whether it presents difficulties such as excessively narrow spaces or narrow access passages, where a car could be damaged, and so on

    Review of , following an experience of by

  • 5 / 5 1
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    Very straight forward

    Review of , following an experience of by

  • 5 / 5 1
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    Easy

    Review of , following an experience of by

  • 5 / 5 1
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    Easy booking and options

    Review of , following an experience of by

  • 5 / 5 1
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    xxx

    Review of , following an experience of by

  • 5 / 5 1
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    Easy interface and responsive customer service when I had a question after the purchase.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Easy to use app and simple process from finding car park to payment

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    It's so easy to park and to pay. I do appreciate it.

    Review of , following an experience of by

  • 5 / 5 1
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    Not too bad.

    Review of , following an experience of by

  • 5 / 5 1
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    Excellent

    Review of , following an experience of by

  • 4 / 5 1
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    Is good to see a lot of options. Is the most expensive compared to other similar sites

    Review of , following an experience of by

  • 5 / 5 1
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    I had only a problem to add new vehicle in the ios app. But in the website it did function. Other than that it was smooth experience

    Review of , following an experience of by

  • 5 / 5 1
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    Everything was ok

    Review of , following an experience of by

  • 5 / 5 1
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    Perfect

    Review of , following an experience of by

  • 1 / 5 1
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    The google maps location doesn't match with the actual location and since we got a late flight back we were not able to use the parking anyhow because it is not doable to go to the airport in any other fasion than the airport shuttle. I eventually only found the location by trying to match the picture on the booking website with what i found on google and then eventually google maps. Because i was searching for a parking near the location were google maps initially indicated that it was i needed to pay a whole lot for another parking spot.

    Review of , following an experience of by

  • 5 / 5 1
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    Very easy to book, very easy to use. Amazing price as well, not possibly to find train station parking this cheap anywhere in my home country. Great value for money.

    Review of , following an experience of by

  • 5 / 5 1
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    So simple, quick and easy.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Perfect

    Review of , following an experience of by

  • 5 / 5 1
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    This is my third time using Onepark. Each of the other times went flawlessly. Too bad it is only available in France and Spain.

    Review of , following an experience of by

  • 4 / 5 1
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    Car park is a little on the tight side for the bigger car. But overall, easy to book, entry system easy to use. Plenty availability when we arrived in Nice.

    Review of , following an experience of by

  • 5 / 5 1
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    Very good, great service. I would recommend.

    Review of , following an experience of by

  • 5 / 5 1
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    Easy, Simple, Quick & Good Price and Change process is also simple.

    Review of , following an experience of by

  • 5 / 5 1
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    Usefull

    Review of , following an experience of by

  • 5 / 5 1
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    Everything was very easy to reserve a parking spot the website was very navigable

    Review of , following an experience of by

  • 5 / 5 1
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    Quick and easy

    Review of , following an experience of by

  • 5 / 5 1
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    I’ve been using OnePark for a few years now and it is an easy and user friendly way to find the best parkings and save on parking costs.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Easy online booking. Great and helpful staff at the hotel. Amazing team!

    Review of , following an experience of by

  • 5 / 5 1
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    Excellent.. many details preloaded as used this car park previously and new booking completed in a few minutes.

    Review of , following an experience of by

  • 5 / 5 1
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    Easy and fast. I use you everytime

    Review of , following an experience of by

  • 5 / 5 1
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    Great location

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Seamless operation. Very satisfied customer

    Review of , following an experience of by

  • 5 / 5 1
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    It was very easy to book a parking slot close to my hotel which was one quarter the cost of leaving it where it was. I liked the way the Booking site indicated the size of vehicle that various parks would take as. Costs were clearly indicated. Seems to be good prices for a long stay in Paris.

    Review of , following an experience of by

  • 5 / 5 1
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    Very good

    Review of , following an experience of by

  • 5 / 5 1
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    Excellent communication and easy to book.

    Review of , following an experience of by

  • 5 / 5 1
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    A good selection of parking options around Geneva airport. Well priced too.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 4 / 5 1
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    Could have provided more info on dimensions of parking spaces, but overall booking recess was great

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 4 / 5 1
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    Funciona muy bien. En esta ocasión hemos aparcado en el parking índigo de Príncipe Pío. Las plazas holgadas y cómodas. Nos cobraron por pasarnos un poco de tiempo pero en resumen, todo bien y razonable.

    Review of , following an experience of by

  • 5 / 5 1
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    All extremely simple. Thank you - only comment - it’s so simple that the barrier opens upon car registration recognition & leaves you wondering how that happened & is the next barrier going to lift ??? Unexpected so slightly baffled me for a minute 😂 as didn’t need to put in the accès code.

    Review of , following an experience of by

  • 2 / 5 1
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    I was able to select and reserve the service with no problem. However the payment process was slow and I had to refresh and reload information several times before it was accepted.

    Review of , following an experience of by

  • 4 / 5 1
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    Fine

    Review of , following an experience of by

  • 4 / 5 1
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    Une étoile en moins car la carte enregistrée précédemment -Date de validation terminée - n'a pas été enlevée.. J'ai payé avec la nouvelle et ait du revenir en arrière encore une fois avant que ma réservation soit prise en compte. Virez les cartes obsolètes.

    Review of , following an experience of by

  • 5 / 5 1
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    Easy to book

    Review of , following an experience of by

  • 5 / 5 1
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    I was concerned when I did the purchase because of all the bad reviews. The car parking I booked was the best location for me and was only available in Onepark so I booked via them. The booking process was smooth although I could only book the parking sport last minute when I got the rental car (you need to provide the license plate when booking). The instructions were clear but I didn’t know if the reception was going to be opened or not - That’s key information to be put on the website and what to do if you have an issue.

    Review of , following an experience of by

  • 2 / 5 1
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    Number plate not recognised Help desk not available on Sunday Support could only fix it for one exit When returning entry problem was still the same We cannot recommend this service since it is not working as it should

    Review of , following an experience of by

  • 5 / 5 1
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    I just had to choose the parking and insert my data. Very easy and straightforward

    Review of , following an experience of by

  • 5 / 5 1
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    Absolutely ok. Everything was working. Communication and information in e-mails was clear and easy to follow. I liked it! ;)

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Great service, super easy to use and fantastic prices! Absolute winner of a find in Barcelona

    Review of , following an experience of by

  • 5 / 5 1
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    The entrence is pretty hidden. Easy access and exit. Car Entrance on the main road.

    Review of , following an experience of by

  • 1 / 5 1
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    Muy mal servico

    Review of , following an experience of by

  • 5 / 5 1
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    Very simple no hidden costs

    Review of , following an experience of by

  • 5 / 5 1
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    Fine

    Review of , following an experience of by

  • 5 / 5 1
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    Booking was easy and cool. Hope it remains the same when parking :-)

    Review of , following an experience of by

  • 5 / 5 1
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    The service was excellent. I will use onepark whenever I travel.

    Review of , following an experience of by

  • 5 / 5 1
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    Easy access to the parking slot, cheaper!

    Review of , following an experience of by

  • 4 / 5 1
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    Very good ....

    Review of , following an experience of by

  • 4 / 5 1
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    Navigation was quite clear but I didn’t realize that the parking was 25 minutes by charged shuttle to the airport. Adding things up, it was better value to park at the airport parking so I cancelled the booking. I had problems in the past with these so called airport shuttles that suddenly become fully booked and miraculously a taxi is there to do the trip and double the cost. No thank you.

    Review of , following an experience of by

  • 2 / 5 1
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    Was charged twice and told a refund would take three weeks and have heard nothing back still. Booked then couldn’t enter or exit so had to get ticket and pay. The call button did not work but was safe and easy to find so if receive a refund would be good and would return.

    Review of , following an experience of by

  • 5 / 5 1
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    I use one park in France. Very good service. This is the first time in Spain so i am hoping it is as good and as efficient.

    Review of , following an experience of by

  • 4 / 5 1
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    Booking experience was as great as always. However, Parking lot was not easy to find and the website did not provide directions. Needed to stop in front of the Hotel and asked the staff there for help.

    Review of , following an experience of by

  • 5 / 5 1
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    Very quick & easy

    Review of , following an experience of by

  • 5 / 5 1
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    Easy to do, accurate maps and directions

    Review of , following an experience of by

  • 5 / 5 1
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    Todo claro

    Review of , following an experience of by

  • 2 / 5 1
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    Car park is hard to find and we also had trouble getting into the car park. We paid for 2 days before our journey but only ended up staying one day. We still had to pay for the full 2 days as there was no one around to speak to, to ask for help. The car barriers wouldn’t open to let us in or out and as we had suitcases for out hotel the Carpark had no lift. The sat nav also takes you to the back entrance of the Carpark not the main entrance, which is the directions they give you.

    Review of , following an experience of by

  • 5 / 5 1
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    Straight forward booking

    Review of , following an experience of by

  • 5 / 5 1
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    Very quick and straightforward to book.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 4 / 5 1
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    It was very easy

    Review of , following an experience of by

  • 5 / 5 1
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    Very straightforward.

    Review of , following an experience of by

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