Customer reviews for onepark.co

4.5 / 5

Calculated from 1508 reviews obtained over the last 12 months

5218 reviews since 20/12/2020

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Information onepark.co

  • Company

    ONEPARK

  • Description

    Compare the best offers and book your parking space in more than 2000 car parks in Europe. Save up to 60%.

  • Address

    10, rue du Chaptal 75009 PARIS

  • Website

    https://www.onepark.co/uk

  • Category

    Auto and motorcycle

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Customer reviews

  • 5 / 5
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    All fine and quick

    Review of , following an experience of by SEBASTIAN M.

  • 5 / 5
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    Good system,easy to book. Correct preicing.

    Review of , following an experience of by BENJAMIN M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    It works well. A bit expensive but very convenient.

    Review of , following an experience of by STEPHEN M.

  • 5 / 5
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    Very easy to find suitable parking spaces

    Review of , following an experience of by RUDRA R.

  • 4 / 5
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    It was straightforward.

    Review of , following an experience of by GLEN K.

  • 5 / 5
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    The website is easy to navigate and quite straightforward to use

    Review of , following an experience of by SEBASTIANO S.

  • 5 / 5
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    Easy to look and book

    Review of , following an experience of by JEAN C.

  • 4 / 5
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    No choice

    Review of , following an experience of by MICHEL B.

  • 5 / 5
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    Easy to use and various parking options safe and secure.

    Review of , following an experience of by KENNETH K.

  • 5 / 5
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    Excellent

    Review of , following an experience of by ELIZABETH S.

  • 4 / 5
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    Very easy to book online and cancell if necessary

    Review of , following an experience of by LUKASZ P.

  • 5 / 5
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    no issue

    Review of , following an experience of by FRANCOIS D.

  • 4 / 5
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    Easy and quick to book. In some places prices anyway very near similar to what you find in public infrastructure

    Review of , following an experience of by PIERRE-YVES T.

  • 4 / 5
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    Easy to find a spot and to book.

    Review of , following an experience of by ILONA H.

  • 5 / 5
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    hi there your customer service helped me a lot. Thank you for your service.

    Review of , following an experience of by RAUL A.

  • 4 / 5
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    Happy we got the reservation we wanted in Paris

    Review of , following an experience of by ANDREW W.

  • 5 / 5
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    All good, no problems, very easy.

    Review of , following an experience of by CHRISTOPHER L.

  • 5 / 5
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    very easy to make a reservation, i hope it will be as easy to acces the premises

    Review of , following an experience of by PATRICIA V.

  • 5 / 5
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    Ottimo servizio grande comodità personale cortese

    Review of , following an experience of by PAOLO B.

  • 5 / 5
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    Clean and well lit parking. Handy airport transfer; a nice lobby environment should you want to eat / drink something while waiting for the transfer shuttle.

    Review of , following an experience of by JOHN S.

  • 5 / 5
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    Very efficient

    Review of , following an experience of by RICHARD S.

  • 5 / 5
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    EXCELLENT SERVICE

    Review of , following an experience of by RAUL A.

  • 5 / 5
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    easy and efficient

    Review of , following an experience of by ROGER B.

  • 5 / 5
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    so handy to book car park

    Review of , following an experience of by DONAL N.

  • 5 / 5
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    Good service!

    Review of , following an experience of by VINCENT V.

  • 5 / 5
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    Once we got there excellent service

    Review of , following an experience of by SUSAN W.

  • 5 / 5
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    Super easy and user friendly

    Review of , following an experience of by RITA N.

  • 5 / 5
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    Easy to use , and park , I over stayed by 3 hours , the car park attendants were extra helpful and processed my ticket with a smile and a thank you.

    Review of , following an experience of by SIMON R.

  • 5 / 5
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    Everything OK and worked out well.

    Review of , following an experience of by EUGEN W.

  • 5 / 5
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    Very easy online will be able to tell you more after I have used the service

    Review of , following an experience of by SARAH W.

  • 1 / 5
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    Machine didn’t work after booking online and no one answered when we pressed the button for help so we ended up paying again but they made us jump through hoops to get a refund - seriously not impressed and wouldn’t book online again - buyer beware!

    Review of , following an experience of by JULIE S.

  • 4 / 5
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    Good experience overall. Small parking spot though

    Review of , following an experience of by MARIUS D.

  • 5 / 5
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    Works perfect!

    Review of , following an experience of by FARUK Y.

  • 4 / 5
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    Everything was in order.

    Review of , following an experience of by NIKOLA B.

  • 4 / 5
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    I wish there wasn’t an hour time limit needed prior to booking.

    Review of , following an experience of by DEAN W. *

    *Pseudonymized data at the request of the author

  • 3 / 5
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    Booking experience was good. Good filters and good info on parking. But our car was broken into during the parking period. I think the garage was under construction and safety was compromised.

    Review of , following an experience of by ASHWIN B.

  • 4 / 5
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    Booking took a minute and I didn’t like that I had to pay for 24 hours

    Review of , following an experience of by EVAN S.

  • 5 / 5
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    The parking is safe and so convenient to walk from Eiffel tower.

    Review of , following an experience of by RAWOOF M.

  • 4 / 5
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    very easy and good service. the driver is nice too!

    Review of , following an experience of by ADRIAN W. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Very good and easy.

    Review of , following an experience of by JEAN PASCAL C.

  • 4 / 5
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    Easy to find a car park that we required. Setting up account was easy.

    Review of , following an experience of by ALAN O.

  • 5 / 5
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    I use OnePark all over France...Bordeaux, Narbonne, Carcassone, Toulouse and Paris. Its always excellent and it always works. OnePark makes finding parking all over France a breeze.

    Review of , following an experience of by MICHAEL GERARD L.

  • 5 / 5
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    Its' quick, easy and hassle free

    Review of , following an experience of by JINX J.

  • 4 / 5
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    Good is good?

    Review of , following an experience of by JOE E. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    It’s a very easy and quick process

    Review of , following an experience of by LINDA Y.

  • 4 / 5
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    Tutto conforme

    Review of , following an experience of by RICCARDO C.

  • 5 / 5
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    Easy to drop off and pick up the car. 2 thumbs up 👍👍

    Review of , following an experience of by ARMANDO T.

  • 5 / 5
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    Excellent app and clear instructions made our parking experience very easy

    Review of , following an experience of by MARJOLIJN W.

  • 5 / 5
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    Thanks

    Review of , following an experience of by IOAN M.

  • 5 / 5
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    all good.

    Review of , following an experience of by BALAZS S.

  • 3 / 5
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    Very narrow parking garage and we got stuck between the entrance gate and the gate to the garage. Had to run out and re-enter the code.

    Review of , following an experience of by ISABELLE V.

  • 5 / 5
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    Excellent

    Review of , following an experience of by PATRIK L.

  • 5 / 5
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    Easy booking. Easy parking.

    Review of , following an experience of by HILDE D.

  • 5 / 5
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    Works very good with licenseplate recognition. And if not, service can be contacted which resolve the issue promptly.

    Review of , following an experience of by ERIC C.

  • 5 / 5
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    Very easy to find parking and close to Museum.

    Review of , following an experience of by MUHAMMAD FAIZAN A.

  • 5 / 5
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    Very easy

    Review of , following an experience of by MARK L.

  • 5 / 5
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    Extremely convenient and user friendly

    Review of , following an experience of by ROBERT C.

  • 3 / 5
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    To find it was easy but you should say how big the parking is. I have a bigger car and made scratches on my wheels because of how tiny the way down was. My friend had to help me guide down. The second gate also closed to soon so we had to wait for someone else to come so it would open again!

    Review of , following an experience of by ALICIA B.

  • 5 / 5
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    Easy to find, easy to book

    Review of , following an experience of by VANESSA R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Easy to navigate and easy to change except if you make any mistake on the registration number

    Review of , following an experience of by DAVID G.

  • 5 / 5
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    Always easy! I've used this app plenty of times

    Review of , following an experience of by PABLO B.

  • 5 / 5
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    Easy to book and easy to use

    Review of , following an experience of by MATTHEW P.

  • 3 / 5
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    Customer service could be improved with a shuttle, since the hotel has a shuttle every hour anyway. For a small fee, they could offer better customer service.

    Review of , following an experience of by REDOUAN G.

  • 5 / 5
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    Very easy using my iPhone I made a few mistakes as booked in 12 hour clock, just cancelled and redid for no extra charges

    Review of , following an experience of by LYNETTE S.

  • 5 / 5
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    Easy to use site but be careful as 12 hour clock not 24, was able to change times easily without charge Our coach was 2 hours late and I was worried that the car park would give us a penalty but barrier went up and was charged the difference the following day, no problem

    Review of , following an experience of by LYNETTE S.

  • 4 / 5
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    Difficult to find. Three underground levels. Signs were good on the way and then nothing. When you're turning left into this street Place de Louvre, look to your left or you will miss the descending entrance from the street. Expensive I booked online €39 for 8 hours. The sensor did not recognize my rental car license plate. I had to get a ticket. Went to the office. No one there. Tight, tight spaces. 5 hrs later on my way back, tried the office again and there was someone there. He helped me leave the car park. When I got to the exit, I pushed the help button and he lifted the bar remotely. I am not fluent in French and he was not fluent in English but we communicated by google translate. The location of this underground parking is premium. Right smack under the Louvre. So, my fellow Americans, park here but be prepared to pay dearly for the convenience.

    Review of , following an experience of by GEMMA Y.

  • 5 / 5
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    Very helpful and quick Service.

    Review of , following an experience of by TOBIAS G.

  • 3 / 5
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    When booking the reservation to park...there should be BOLDED information regarding car size as not all places can fit all size cars. We did not have a big vehicle but could not park as our vehicle wasn't small enough to fit in this particular place. We couldn't get refund because the parking facility is not the one who charged us. He recommended that we inquire through one park. Unfortunately, we were denied a refund stating that one park has no way of knowing parking limitations at facility. If one park doesn't know how do they expect the customer to know or to even know how to look for this information. We had to prepay for this as were in Milan going to the cathedral. Very touristy area. Public parking is essential if not taking public transportation. Disappointed we couldn't get a refund for place we didn't park. We were able to locate another parking facility that still had some availability.

    Review of , following an experience of by TRACI F.

  • 5 / 5
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    Até agora a reserva correu muito bem. Mas ainda nao utilizei o serviço.

    Review of , following an experience of by ELISABETE O.

  • 5 / 5
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    ⭐⭐⭐⭐⭐

    Review of , following an experience of by PATRU R.

  • 2 / 5
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    At arrival we followed the instructions o booking form provided by email. Unfortunately there was no one at the reception on the parking to recieve an exit ticket for thursday morning. We tarief to reach your costumir service which could not provide a solution. The advice was to pay again by leaving the parking Tomorrow morning ( double payment ) with a restitution afterwards. We experienced your service as inappropiate! Double payment is the only solution provided. By repetition no one was available at the reception. So you have to adapt your instructions on the booking form.

    Review of , following an experience of by THEODORUS DIRK M.

  • 5 / 5
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    Once you have entered the initial information, it is easy, fast and straight forward to make a reservation.

    Review of , following an experience of by ARNOLD L.

  • 5 / 5
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    All good

    Review of , following an experience of by TIMOTHY M.

  • 5 / 5
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    Easy, cheap, clear!

    Review of , following an experience of by JOS G.

  • 5 / 5
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    excellent - great locations for geneva airport - I use them everytime I have to fly.

    Review of , following an experience of by ELIZA B.

  • 5 / 5
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    So easy to book, had no issues at all

    Review of , following an experience of by DAVID R.

  • 2 / 5
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    We paid for 5 days of 24h parking and access. On Saturday 24 May the Lille car park was blocked with concrete blocks because of a procession. This meant that we missed an important meeting with friends, which was the main reason for coming to Lille. When we complain, the complaint handler initially said that we could have got the car out if we had called a helpline, but he later agreed that this was incorrect when we told him about the concrete blocks. We have been offered a credit for the future, but we want a cash refund for that date, not a credit, because we do not bring the car to continental Europe very often. I am concerned that the complaint handler was not aware of the fact that the car park was in accessible, and I am angry that we missed our important meeting. I am also angry that we are having to fight to get a cash refund, instead of a credit.

    Review of , following an experience of by RICHARD H.

  • 4 / 5
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    Booking was very easy

    Review of , following an experience of by ANOUK V.

  • 5 / 5
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    Easy to find. Distance to Station Accurate. Value for money

    Review of , following an experience of by GILLIAN J.

  • 2 / 5
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    Giving/creating passwords to buy a car park ticket was a pain & I am relieved to finally get a ticket & number

    Review of , following an experience of by BELINDA A.

  • 5 / 5
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    No problem.

    Review of , following an experience of by LEE T.

  • 5 / 5
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    great!

    Review of , following an experience of by MARKO I.

  • 5 / 5
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    All good no Problems

    Review of , following an experience of by KATHERINA E.

  • 5 / 5
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    Great overview

    Review of , following an experience of by TIM D.

  • 3 / 5
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    It is OK and relatively easy to use, but I have marked this as lower as the booking fee is excessive given it is all done online.

    Review of , following an experience of by GAVIN K.

  • 5 / 5
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    Easy parking and great value

    Review of , following an experience of by JOSEPHINE R.

  • 5 / 5
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    Nothing to add

    Review of , following an experience of by PETROS T.

  • 4 / 5
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    The location, price were great. The payment procedure was confusing.

    Review of , following an experience of by KERRIE L.

  • 5 / 5
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    Very easy to use book and pay.

    Review of , following an experience of by PATRICK G. *

    *Pseudonymized data at the request of the author

  • 1 / 5
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    Arrived at my carpark and they had not received my booking so had to pay again on the day

    Review of , following an experience of by MICHAEL S.

  • 4 / 5
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    Relatively easy to use but had a little difficulty with my Spanish Bank account for payment

    Review of , following an experience of by JAMES TERRY C.

  • 1 / 5
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    I have not been able to locate the parking entrance. Likely due to poor signalisation. No reimboursement. This site is only a reservation platform with no comitment on the quality.

    Review of , following an experience of by FREDERIC L.

  • 5 / 5
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    Great

    Review of , following an experience of by MARIANA C.

  • 4 / 5
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    That was really easy!

    Review of , following an experience of by HALIMEH H.

  • 5 / 5
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    Booking is very easy !!!

    Review of , following an experience of by COLETTE H.

  • 5 / 5
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    It`s a reliable site. When a problem comes up, they give us a solution that is good for both parties.

    Review of , following an experience of by CRISTINA P.

  • 4 / 5
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    Good

    Review of , following an experience of by EDUARDO B.

  • 5 / 5
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    Easy

    Review of , following an experience of by KATLEEN V.

  • 5 / 5
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    Easy process

    Review of , following an experience of by ELIZABETH M.

  • 4 / 5
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    The only problem I had was that when I arrived at Carcassonne Airport car park when flying to the UK I was a couple of minutes early. I put the code in the Onepark machine and it refused to accept it twice. This forced me to press the button on the alternative machine to get the gate to rise and let me in. I had paid in advance for the Onepark via the web. Now I don’t know if I am going to get charged twice? It would be better if Onepark just billed a Customer from the time they actually arriv as opposed to the time the selected when booking.

    Review of , following an experience of by RICHARD C.

  • 5 / 5
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    Very easy to navigate

    Review of , following an experience of by PAUL R.

  • 5 / 5
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    Parking is convenient and easy to book, just lacks some clarity on the rate(s).

    Review of , following an experience of by MARIE-EDITH B.

  • 5 / 5
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    The booking was very straightforward and made booking parking in a different country to where we live simple.

    Review of , following an experience of by KIM G.

  • 5 / 5
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    Easy, fast and very intuitive. But please include PayPal…!

    Review of , following an experience of by RAMON Y.

  • 1 / 5
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    The address was incorrect so I was never actually able to park

    Review of , following an experience of by JODIE K. *

    *Pseudonymized data at the request of the author

  • 2 / 5
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    I made and paid for the parking yet when i returned(30 mins early) i had to pay an extra 20€ to exit the parking!!

    Review of , following an experience of by MICHAEL H.

  • 5 / 5
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    Very easy and convenient booking process.

    Review of , following an experience of by JOHANNA W.

  • 5 / 5
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    All is good

    Review of , following an experience of by LUCA P.

  • 5 / 5
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    Very convenient

    Review of , following an experience of by CARRIE R. *

    *Pseudonymized data at the request of the author

  • 4 / 5
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    I booked Parkandgo. Parking is at Aquacars.

    Review of , following an experience of by MALCOLM ROBERT H.

Reviews displayed in chronological order