onepark.co

Customer reviews for onepark.co

4.4 / 5 1

Calculated from 1237 reviews obtained over the last 12 months

3163 reviews since 20/12/2020

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Information onepark.co

  • Company

    ONEPARK

  • Description

    Compare the best offers and book your parking space in more than 2000 car parks in Europe. Save up to 60%.

  • Address

    10, rue du Chaptal 75009 PARIS

  • Website

    https://www.onepark.co/uk

  • Category

    Auto and motorcycle

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Customer reviews

  • 1 / 5 1
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    Stay away from it. After booking and paying a lot for a day parking I wasn’t able to park there as it turned out my SUV car doesn’t fit yet they won’t refund me!!

    Review of , following an experience of by

  • 5 / 5 1
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    Super

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  • 5 / 5 1
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    I have used One park before and was very happy with the excellent service provided. Just as easy this time to make a booking and the parking rates are competitive.

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  • 5 / 5 1
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    Superb

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  • 5 / 5 1
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    Great

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  • 4 / 5 1
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    xxx

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  • 5 / 5 1
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    Very easy to use website .

    Review of , following an experience of by

  • 5 / 5 1
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    I hope that entrance to car park with motorvan will be easy at least like booking process.

    Review of , following an experience of by

  • 5 / 5 1
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    Excellent Service

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  • 5 / 5 1
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    Easy to use.

    Review of , following an experience of by

  • 4 / 5 1
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    Good location (staying at Orchidée hotel, which was also excellent). Access and egress as a pedestrian wasn’t as well signposted as expected but generally adequate. Spaces were not a bad size, but access typical for underground car park with ramps that required respect for cars with low suspensions and I suspect taller cars/roof boxes wouldn’t be suitable at all. Generally good and location excellent for our needs. Car park felt secure and adequate for our needs. Not too expensive.

    Review of , following an experience of by

  • 5 / 5 1
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    Easy to use. Simple and straightforward.

    Review of , following an experience of by

  • 5 / 5 1
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    Easy to book online. And telephone service was persfwct

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  • 5 / 5 1
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    I use this service second time, OK!

    Review of , following an experience of by

  • 3 / 5 1
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    Too many info to register the service. Apple Pay not accepted, so enrolling is long and complex. Parking is without EV chargers (in 2024!!!)

    Review of , following an experience of by

  • 5 / 5 1
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    Great experience

    Review of , following an experience of by

  • 5 / 5 1
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    Tutto molto semplice e rapido, scelta e varietà dei parcheggi e facile il pagamento. Uso abitualmente onepark e continuerò a farlo.

    Review of , following an experience of by

  • 5 / 5 1
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    Very easy

    Review of , following an experience of by

  • 5 / 5 1
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    easy and quick!

    Review of , following an experience of by

  • 2 / 5 1
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    We made a reservation but couldn't enter or leave with the license plate recognition. To enter the parking by foot the door on the first floor wasn't working. On Tuesday also the lift refused to work. You had to go to -2 and then back up on foot. Strange!

    Review of , following an experience of by

  • 5 / 5 1
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    Rapide et efficace

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Booked without a problem. Have to wait until I have left the car there before I judge it further

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  • 5 / 5 1
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    Perfect parking in Milano. Good price and good location.

    Review of , following an experience of by

  • 5 / 5 1
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    I am completely glad to book on Onepark. But the autopark was disgusting. It was soooo dirty. And I couldn’t find Exit. I requested help from staff. No one speaks in English. I went out, set the pin and went out. I was almost unable to exit from to autopark.

    Review of , following an experience of by

  • 5 / 5 1
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    The site is easy to navigate and it's simple to find what you're looking for.

    Review of , following an experience of by

  • 5 / 5 1
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    Easy car Parking booking after registration.

    Review of , following an experience of by

  • 5 / 5 1
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    Thanks

    Review of , following an experience of by

  • 5 / 5 1
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    Very easy

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  • 5 / 5 1
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    Essay and fast

    Review of , following an experience of by

  • 5 / 5 1
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    Always easy to access the information needed to book

    Review of , following an experience of by

  • 5 / 5 1
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    Very good. Parking made simple travelling into Paris.

    Review of , following an experience of by

  • 4 / 5 1
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    ooooooooo

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Quick and efficient. Driver had us at the terminal within 20 minutes of us arriving. One point was however that we booked with Ecopark33 but the actual provider was Park and Trip so you need to find Park and Trip to the north of the airport NOT 33Ecopark.

    Review of , following an experience of by

  • 4 / 5 1
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    A bit expensive, otherwise a good service.

    Review of , following an experience of by

  • 5 / 5 1
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    The service is wonderful! Definitely recommend!

    Review of , following an experience of by

  • 5 / 5 1
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    Die Reservation hat einwandfrei geklappt. Das Ausfahrtsticket wurde mir bei Ankunft an de Reception ausgehändigt.

    Review of , following an experience of by

  • 1 / 5 1
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    Tried to book using your app which didnt work properly. You need to review the ease of use of the app

    Review of , following an experience of by

  • 5 / 5 1
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    I have used Onepark a number of times. The website / app is very clear and easy to use, as is the process of booking once a selection has been made. The instructions about how to access the chosen car park are clear and accurate.

    Review of , following an experience of by

  • 5 / 5 1
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    Very clear navigation and information

    Review of , following an experience of by

  • 4 / 5 1
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    The booking procedure was fast and easy. The price was very high. The overall safety in the parking seemed fine. For the first couple of entries/exits the automotive plate recognition system was not working so i had to call the personnel.

    Review of , following an experience of by

  • 5 / 5 1
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    Super easy

    Review of , following an experience of by

  • 5 / 5 1
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    Easy to find, airport transfer easy too. Very happy.

    Review of , following an experience of by

  • 5 / 5 1
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    Easy app, good prices and locations

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Prenotazione facile e intuitiva, pagina ordinata e di facile consultazione. Migliorabile con ulteriori metodi di pagamento e scelta lingua.

    Review of , following an experience of by

  • 5 / 5 1
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    Very easy to do. Please remind ‘idiots’ like me who have booked online and enter the car park when the entry barrier is permanently raised without getting a ticket, I was caught out on my last trip when I was late and in the momentary panic I didn’t stop to get a ticket!

    Review of , following an experience of by

  • 5 / 5 1
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    It is great that we can leave our car in the car park of the hotel we have booked. Done this before and it worked very well.

    Review of , following an experience of by

  • 1 / 5 1
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    Je trouve anormal de devoir faire une réservation (et donc de donner toutes ces données personnelles pour un parking qui est toujours au 3/4 vide. Le prix de ce parking est prohibitif mais malheureusement il n’y a pas d’alternative sur la gare de Nîmes Pont du Gard

    Review of , following an experience of by

  • 5 / 5 1
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    Clear and uncomplicated

    Review of , following an experience of by

  • 5 / 5 1
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    Great reactivity

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  • 5 / 5 1
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    simple and easy to book

    Review of , following an experience of by

  • 5 / 5 1
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    Great choice of car park locations near Geneva Airport which allows choice of cost v distance. Helpful team at OnePark and I will continue to use their booking services. Recommended

    Review of , following an experience of by

  • 4 / 5 1
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    VERY tight entrance, but the parking spot had enough space as advertised . Fortunately you drive in from a relatively quiet side street, so you can exit the car, put in the code and manouvre in without stressing about causing a traffic jam behind you.

    Review of , following an experience of by

  • 5 / 5 1
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    PAYPAL?

    Review of , following an experience of by

  • 4 / 5 1
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    Our last reservation at ACASA Hotel Parking stressed us so much. Our jumpstart kit was stolen from our car which we needed for jump start our old car after parked there for 3 weeks. We have to call our insurance to start our car and was delayed for our next appointment, plus I have to drag 8 languages and young children, rushed to the park house from airport to meet my husband who supposed to get the car and pick us up at airport. Of course that is not the ONEPARK's problem. Maybe ONEPARK could be kind and ask those private parking house to put up more cameras to secure the places and their customs, also not let the thief get away easily ?

    Review of , following an experience of by

  • 5 / 5 1
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    quick, easy, good value

    Review of , following an experience of by

  • 5 / 5 1
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    Very easy to use website.

    Review of , following an experience of by

  • 5 / 5 1
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    Was the first time I used it. Positively surprised how easy it was.

    Review of , following an experience of by

  • 5 / 5 1
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    the one stop shop for parking

    Review of , following an experience of by

  • 5 / 5 1
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    ESTABAN ESPERANDO RAPIDO Y COMODO

    Review of , following an experience of by

  • 5 / 5 1
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    Quick, easy to follow, and good price

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  • 5 / 5 1
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    Easy and efficient

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  • 5 / 5 1
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    Excellent and prompt service. Even cleaned my car for me 100%

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  • 5 / 5 1
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    Excellent organisation, short wait for shuttle bus both ways, and nice staff - thanks!

    Review of , following an experience of by

  • 5 / 5 1
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    Excellent and very fast answer to my request for a parking invoice

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  • 5 / 5 1
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    easy

    Review of , following an experience of by

  • 5 / 5 1
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    Easy to book

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  • 4 / 5 1
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    easy and straight forward

    Review of , following an experience of by

  • 5 / 5 1
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    Easy to use and book a parking spot.

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  • 5 / 5 1
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    Efficient and pleasant service.

    Review of , following an experience of by

  • 5 / 5 1
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    Quick reservation without problems

    Review of , following an experience of by

  • 5 / 5 1
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    no complaints, all good

    Review of , following an experience of by

  • 5 / 5 1
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    everything was fine and great - thanks

    Review of , following an experience of by

  • 5 / 5 1
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    Excited for our trip

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  • 5 / 5 1
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    Exelent

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  • 5 / 5 1
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    amazingly simple and intuitive process

    Review of , following an experience of by

  • 5 / 5 1
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    Excellent service throughout.

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  • 5 / 5 1
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    Everything was clear and easy to navigate.

    Review of , following an experience of by

  • 5 / 5 1
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    I always find booking parking at Carcassonne entirely unproblematic. I do not however have experience yet of other OnePark facilities.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Easy to use, professional approach.

    Review of , following an experience of by

  • 5 / 5 1
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    Very good ....

    Review of , following an experience of by

  • 5 / 5 1
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    Trouble free and sensibly priced - highly recommended

    Review of , following an experience of by

  • 1 / 5 1
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    Nco

    Review of , following an experience of by

  • 5 / 5 1
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    So far so good

    Review of , following an experience of by

  • 5 / 5 1
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    All was perfect

    Review of , following an experience of by

  • 5 / 5 1
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    quick and efficient !

    Review of , following an experience of by

  • 5 / 5 1
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    Booking is simple. Easy to understand and quickly accomplished

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  • 5 / 5 1
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    As usual it went really smoothly!

    Review of , following an experience of by

  • 5 / 5 1
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    Very easy to book. Lots of information provided. Reasonable price for Paris.

    Review of , following an experience of by

  • 5 / 5 1
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    Good localization. Imformation very helpfull.

    Review of , following an experience of by

  • 5 / 5 1
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    Great location and great price

    Review of , following an experience of by

  • 5 / 5 1
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    I booked the wrong date, but they moved the booking. Very efficient and helpful toward customer.

    Review of , following an experience of by

  • 5 / 5 1
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    It is quick and easy to book available parking space. Could be a little more parking available.

    Review of , following an experience of by

  • 5 / 5 1
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    VERY GOOD

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  • 5 / 5 1
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    Très facile de se garer

    Review of , following an experience of by

  • 5 / 5 1
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    It was very easy and safe. Good big parking spots.

    Review of , following an experience of by

  • 5 / 5 1
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    Easy to find convenient secure locations which are convenient to European Airports. Never had a problem using Onepark and it is always my first choice to use it.

    Review of , following an experience of by

  • 4 / 5 1
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    It seems to be a quick and easy system.

    Review of , following an experience of by

  • 3 / 5 1
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    More expensive than the normal fee of the parking

    Review of , following an experience of by

  • 5 / 5 1
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    Excellent

    Review of , following an experience of by

  • 1 / 5 1
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    Terrible experience! Will not recommend to friends and family visiting Spain !

    Review of , following an experience of by

  • 5 / 5 1
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    Short notice decision to use the parking. It was easy to select the parking site and then complete booking.

    Review of , following an experience of by

  • 5 / 5 1
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    usfgdaucfuyDGL

    Review of , following an experience of by

  • 5 / 5 1
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    C'est mon troisième long duré parking à aéroport Carcassonne et j'ai eu toujours très satisfaite.

    Review of , following an experience of by

  • 5 / 5 1
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    The app is easy to use, gives a detailed overview of parking available in the area you are looking for, is easy to understand and offers a simple and quick booking process

    Review of , following an experience of by

  • 4 / 5 1
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    It's good in general. Bot it is not so easy to use at last time for this reasons: 1. it was difficult to find parking according to the description of the parking on the website and in the booking 2. I couldn't get into the parking lot on my own, unlike the previous times. I had to communicate with an employee in the parking, who let me in manually himself. And he wrote out a parking key according to the description of the reservation that I showed in the application

    Review of , following an experience of by

  • 4 / 5 1
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    All good

    Review of , following an experience of by

  • 3 / 5 1
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    the toilets was a scandal , horrible

    Review of , following an experience of by

  • 5 / 5 1
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    Easy access, clean garage and friendly staff

    Review of , following an experience of by

  • 5 / 5 1
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    Ideal parking for the airport.

    Review of , following an experience of by

  • 5 / 5 1
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    Super

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  • 5 / 5 1
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    Excellent parking in Paris. Very reasonable cost

    Review of , following an experience of by

  • 5 / 5 1
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    Convenient to the airport with a quick transit service at a very low price. Everything you need.

    Review of , following an experience of by

  • 5 / 5 1
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    Everything went according to plan... reserved and paid for in minutes

    Review of , following an experience of by

  • 5 / 5 1
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    Navigating the system was easy

    Review of , following an experience of by

  • 5 / 5 1
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    Excelent

    Review of , following an experience of by

  • 5 / 5 1
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    I was disappointed not to get a yellow car but everything else was excellent. I like the idea of not having to try and find a service station to refill at the end of my rental

    Review of , following an experience of by

  • 5 / 5 1
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    Easy to find parking (if you know its part of a hotel). Clearly marked parking spots and very good experience. Location is great if you need to take the bus. Friendly staff at the hotel. Would book again!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 2 / 5 1
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    It did not work. The garage did not open for my license plate. You book this service to make everything relaxed and planned. And it really gave me a lot of stress after a long drive to Paris. The way back home we had to wait really long for the helpdesk so we can get out of the garage. It really should have opened in the beginning. Also everything in French and not in English which is really weird and old fashioned.

    Review of , following an experience of by

  • 5 / 5 1
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    Made finding a parking spot easy. Will use again.

    Review of , following an experience of by

  • 5 / 5 1
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    As always okay

    Review of , following an experience of by

  • 4 / 5 1
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    easy to reserve a space

    Review of , following an experience of by

  • 5 / 5 1
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    Many Choices, easy to use/park, great prices and locations!!!

    Review of , following an experience of by

  • 5 / 5 1
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    A bit confusing at the beginning, but your e-mail clarfied the entrance and exit of the parking. Thanks!

    Review of , following an experience of by

  • 5 / 5 1
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    Selection process very professional and straight without surprises

    Review of , following an experience of by

  • 3 / 5 1
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    I needed to modify the time and that was impossible. The park place was no longer available. Then I tried to change the parking but for the payment the app was asking me to confirm payment with the bard checker which I don't take with me when travelling. So finally somebody from the company had to book for me on a Sunday...

    Review of , following an experience of by

  • 5 / 5 1
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    Easy to use.

    Review of , following an experience of by

  • 5 / 5 1
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    Good and fast!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Extremely easy process with great rates.

    Review of , following an experience of by

  • 4 / 5 1
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    easy booking!

    Review of , following an experience of by

  • 5 / 5 1
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    Using onepark to some of the stress out of visiting the hospital

    Review of , following an experience of by

  • 5 / 5 1
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    Zrozumiałe, szybko, przejrzyście

    Review of , following an experience of by

  • 4 / 5 1
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    Ther is one thing . Nowhere is mentioned wher the pick-up will find place. as far i figued it will be the Express parking site. in you directions you speak of picture 2 but that is on some parking site outside the airport . Picture 1 shoud be correct.

    Review of , following an experience of by

  • 5 / 5 1
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    Easy to use.

    Review of , following an experience of by

  • 5 / 5 1
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    Easy to book and very clear

    Review of , following an experience of by

  • 4 / 5 1
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    Usually, really really good!

    Review of , following an experience of by

  • 5 / 5 1
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    Extremely easy to find and reserve space in the parking lot I wanted near the Bordeaux airport. The reservations are changeable and refundable if needed. We’ve used onepark several times with no problems.

    Review of , following an experience of by

  • 5 / 5 1
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    Excellent

    Review of , following an experience of by

  • 5 / 5 1
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    makes it so easy to book and manage my booking

    Review of , following an experience of by

  • 4 / 5 1
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    Normally all.good..ive not had any problems with them yet , in last few years

    Review of , following an experience of by

  • 5 / 5 1
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    Speedy and efficient booking process - clear information

    Review of , following an experience of by

  • 5 / 5 1
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    After declining AMEX as payment method, I was not able to reenter my alternative VISA card. Had to close the app and restart

    Review of , following an experience of by

  • 5 / 5 1
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    Very easy, good navigation, and a quick booking.

    Review of , following an experience of by

  • 5 / 5 1
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    Fantastic! Easy to use and very efficient

    Review of , following an experience of by

  • 4 / 5 1
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    OK.the site for Effia was à nightmare. B t w. "Purchasing" doesn't have an "i" :-)

    Review of , following an experience of by

  • 5 / 5 1
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    Very good service

    Review of , following an experience of by

  • 5 / 5 1
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    Effective, user-friendly, it works. Very professional, I made a cancellation once and it was refunded earlier than announced. Highly recommended.

    Review of , following an experience of by

  • 3 / 5 1
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    Einfahrt ohne Probleme. Ausfahrt funktionierte überhaupt nicht. Die Schranke öffnete sich nach Eingabe des Codes nicht. Bei Bandansage bei der angegebenen Notfallnummer war derart schlecht zu verstehen, dass man so keine Hilfe bekommen konnte. Der Rezeptionist des Hotels hatte Mühe, unser Problem zu verstehen. Letztlich gab er uns aber doch ein Ausfahrticket. Alles in allem ein sehr unerfreuliches Erlebnis...

    Review of , following an experience of by

  • 5 / 5 1
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    Well described, very clean and sufficient space per car. rented spaces were a bit unclear as paper signs were partly damaged. The price was fair, location and parking process well described. All in all I can really recommend this parking space.

    Review of , following an experience of by

  • 4 / 5 1
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    Everything worked out ok in the end. Challenges around locating the car park and being able to make contact but everything worked out.

    Review of , following an experience of by

  • 5 / 5 1
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    The best, thanks,!

    Review of , following an experience of by

  • 4 / 5 1
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    Good

    Review of , following an experience of by

  • 5 / 5 1
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    Easy!

    Review of , following an experience of by

  • 5 / 5 1
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    I was very satisfied with the service and the ease of use. The reminder one day before was also a good idea. I would use this company again.

    Review of , following an experience of by

  • 4 / 5 1
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    Easy to use But would prefer a lower rate Its winter and I wanted 2 months

    Review of , following an experience of by

  • 5 / 5 1
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    Very straightforward and easy to book. Parking garage easily accessible too.

    Review of , following an experience of by

  • 5 / 5 1
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    The system recognised our number plate and it all worked perfectly.

    Review of , following an experience of by

  • 5 / 5 1
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    Sempre correcte. Fàcil contractació i preus imbatibles.

    Review of , following an experience of by

  • 5 / 5 1
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    Easy and near the train station

    Review of , following an experience of by

  • 5 / 5 1
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    So easy to use. Usually leave my car parked for weeks at a time so a cost effective, secure parking space is key.

    Review of , following an experience of by

  • 4 / 5 1
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    IT WAS GOOD

    Review of , following an experience of by

  • 5 / 5 1
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    Very easy and efficient process

    Review of , following an experience of by

  • 5 / 5 1
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    Easy

    Review of , following an experience of by

  • 5 / 5 1
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    Very friendly to use. Easy to make the reservation. It's the 2nd time I'm using the platform.

    Review of , following an experience of by

  • 4 / 5 1
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    Seems easy and simple .. so far

    Review of , following an experience of by

  • 5 / 5 1
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    So easy....

    Review of , following an experience of by

  • 5 / 5 1
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    Always been satisfied with parking. Website easy to use.

    Review of , following an experience of by

  • 5 / 5 1
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    Easy to find and easy to get in and out.

    Review of , following an experience of by

  • 3 / 5 1
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    Booking was fine and I had enough information (although it was mixed French & English). However it took a long time to get in as the keypad was broken. Others I spoke to at the site were aware of it. The help phone number was closed (6pm). Eventually after about 45 mins to 1 hour somebody helped me by going in the pedestrian entrance and opening the car entrance door. It was also quite difficult getting out. This needs attention!

    Review of , following an experience of by

  • 4 / 5 1
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    Good place to park.

    Review of , following an experience of by

  • 5 / 5 1
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    really easy to book car parking at Paris CDG airport.

    Review of , following an experience of by

  • 3 / 5 1
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    Paying with credit card takes a lot of time after 4 times it succeeds

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Hat alles gut geklappt.Kann das Parkhaus nur empfehlen!

    Review of , following an experience of by

  • 5 / 5 1
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    Easy to use

    Review of , following an experience of by

  • 5 / 5 1
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    n:a

    Review of , following an experience of by

  • 5 / 5 1
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    Good

    Review of , following an experience of by

  • 5 / 5 1
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    Excellent

    Review of , following an experience of by

  • 5 / 5 1
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    The booking process & service offered is fantastic.

    Review of , following an experience of by

  • 1 / 5 1
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    A nightmare from start to finish. I booked to park in Valencia airport for 36 hours and upon arrival there was not signage or anything to indicate where to park. As I had a flight to catch I parked with a ticket and looked for an attendant but found the booth closed for rebuilding and now response from the call button on the ticket machine. Now upon trying to get my money back from this company I’m asked to provide so many unnecessary documents and proof it’s insane Do yourself a favour and choose another company

    Review of , following an experience of by

  • 5 / 5 1
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    All is rather clear, easy to book.

    Review of , following an experience of by

  • 1 / 5 1
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    Not able to enter the parking. After asking for a refund, I only got a discount on my next booking which I don’t need as you can understand..

    Review of , following an experience of by

  • 3 / 5 1
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    we tried to book yesterday but our credit card was not accepted ( this is a platinium master card) to day it was accepted but no phone number yet or information where to meet to leave the car.

    Review of , following an experience of by

  • 5 / 5 1
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    All OK.

    Review of , following an experience of by

  • 5 / 5 1
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    No issues, very happy. Would park there again.

    Review of , following an experience of by

  • 1 / 5 1
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    One park was a good experience but the company we choose left us waiting for an hour for our car to be returned after an very early morning flight

    Review of , following an experience of by

  • 5 / 5 1
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    Todo está en orden.

    Review of , following an experience of by

  • 5 / 5 1
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    Fab experience

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Quick and easy

    Review of , following an experience of by

  • 4 / 5 1
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    Slightly hard to find the correct entrance and reception. But overall, very good, great location!

    Review of , following an experience of by

Reviews displayed in chronological order