Customer reviews for onepark.co

Customer reviews

• 5 / 5

  

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  All fine and quick

  Review of 11/06/2025, following an experience of 13/06/2025 by SEBASTIAN M.

• 5 / 5

  

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  Good system,easy to book. Correct preicing.

  Review of 11/06/2025, following an experience of 11/06/2025 by BENJAMIN M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  It works well. A bit expensive but very convenient.

  Review of 11/06/2025, following an experience of 17/06/2025 by STEPHEN M.

• 5 / 5

  

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  Very easy to find suitable parking spaces

  Review of 11/06/2025, following an experience of 21/06/2025 by RUDRA R.

• 4 / 5

  

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  It was straightforward.

  Review of 11/06/2025, following an experience of 07/06/2025 by GLEN K.

• 5 / 5

  

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  The website is easy to navigate and quite straightforward to use

  Review of 11/06/2025, following an experience of 05/06/2025 by SEBASTIANO S.

• 5 / 5

  

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  Easy to look and book

  Review of 11/06/2025, following an experience of 11/06/2025 by JEAN C.

• 4 / 5

  

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  No choice

  Review of 11/06/2025, following an experience of 29/06/2025 by MICHEL B.

• 5 / 5

  

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  Easy to use and various parking options safe and secure.

  Review of 11/06/2025, following an experience of 19/06/2025 by KENNETH K.

• 5 / 5

  

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  Excellent

  Review of 11/06/2025, following an experience of 17/06/2025 by ELIZABETH S.

• 4 / 5

  

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  Very easy to book online and cancell if necessary

  Review of 11/06/2025, following an experience of 09/06/2025 by LUKASZ P.

• 5 / 5

  

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  no issue

  Review of 11/06/2025, following an experience of 05/06/2025 by FRANCOIS D.

• 4 / 5

  

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  Easy and quick to book. In some places prices anyway very near similar to what you find in public infrastructure

  Review of 11/06/2025, following an experience of 04/06/2025 by PIERRE-YVES T.

• 4 / 5

  

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  Easy to find a spot and to book.

  Review of 11/06/2025, following an experience of 10/07/2025 by ILONA H.

• 5 / 5

  

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  hi there your customer service helped me a lot. Thank you for your service.

  Review of 11/06/2025, following an experience of 23/09/2025 by RAUL A.

• 4 / 5

  

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  Happy we got the reservation we wanted in Paris

  Review of 11/06/2025, following an experience of 16/08/2025 by ANDREW W.

• 5 / 5

  

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  All good, no problems, very easy.

  Review of 11/06/2025, following an experience of 18/08/2025 by CHRISTOPHER L.

• 5 / 5

  

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  very easy to make a reservation, i hope it will be as easy to acces the premises

  Review of 11/06/2025, following an experience of 25/07/2025 by PATRICIA V.

• 5 / 5

  

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  Ottimo servizio grande comodità personale cortese

  Review of 11/06/2025, following an experience of 20/06/2025 by PAOLO B.

• 5 / 5

  

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  Clean and well lit parking. Handy airport transfer; a nice lobby environment should you want to eat / drink something while waiting for the transfer shuttle.

  Review of 11/06/2025, following an experience of 10/06/2025 by JOHN S.

• 5 / 5

  

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  Very efficient

  Review of 11/06/2025, following an experience of 04/06/2025 by RICHARD S.

• 5 / 5

  

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  EXCELLENT SERVICE

  Review of 11/06/2025, following an experience of 23/09/2025 by RAUL A.

• 5 / 5

  

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  easy and efficient

  Review of 11/06/2025, following an experience of 11/06/2025 by ROGER B.

• 5 / 5

  

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  so handy to book car park

  Review of 11/06/2025, following an experience of 10/06/2025 by DONAL N.

• 5 / 5

  

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  Good service!

  Review of 11/06/2025, following an experience of 31/05/2025 by VINCENT V.

• 5 / 5

  

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  Once we got there excellent service

  Review of 11/06/2025, following an experience of 04/07/2025 by SUSAN W.

• 5 / 5

  

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  Super easy and user friendly

  Review of 11/06/2025, following an experience of 09/05/2025 by RITA N.

• 5 / 5

  

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  Easy to use , and park , I over stayed by 3 hours , the car park attendants were extra helpful and processed my ticket with a smile and a thank you.

  Review of 11/06/2025, following an experience of 02/06/2025 by SIMON R.

• 5 / 5

  

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  Everything OK and worked out well.

  Review of 11/06/2025, following an experience of 25/05/2025 by EUGEN W.

• 5 / 5

  

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  Very easy online will be able to tell you more after I have used the service

  Review of 11/06/2025, following an experience of 11/06/2025 by SARAH W.

• 1 / 5

  

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  Machine didn’t work after booking online and no one answered when we pressed the button for help so we ended up paying again but they made us jump through hoops to get a refund - seriously not impressed and wouldn’t book online again - buyer beware!

  Review of 11/06/2025, following an experience of 31/05/2025 by JULIE S.

• 4 / 5

  

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  Good experience overall. Small parking spot though

  Review of 11/06/2025, following an experience of 31/05/2025 by MARIUS D.

• 5 / 5

  

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  Works perfect!

  Review of 11/06/2025, following an experience of 27/05/2025 by FARUK Y.

• 4 / 5

  

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  Everything was in order.

  Review of 11/06/2025, following an experience of 31/05/2025 by NIKOLA B.

• 4 / 5

  

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  I wish there wasn’t an hour time limit needed prior to booking.

  Review of 10/06/2025, following an experience of 02/06/2025 by DEAN W. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  Booking experience was good. Good filters and good info on parking. But our car was broken into during the parking period. I think the garage was under construction and safety was compromised.

  Review of 10/06/2025, following an experience of 29/05/2025 by ASHWIN B.

• 4 / 5

  

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  Booking took a minute and I didn’t like that I had to pay for 24 hours

  Review of 10/06/2025, following an experience of 30/05/2025 by EVAN S.

• 5 / 5

  

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  The parking is safe and so convenient to walk from Eiffel tower.

  Review of 10/06/2025, following an experience of 29/05/2025 by RAWOOF M.

• 4 / 5

  

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  very easy and good service. the driver is nice too!

  Review of 10/06/2025, following an experience of 08/08/2025 by ADRIAN W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very good and easy.

  Review of 08/06/2025, following an experience of 07/06/2025 by JEAN PASCAL C.

• 4 / 5

  

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  Easy to find a car park that we required. Setting up account was easy.

  Review of 08/06/2025, following an experience of 08/06/2025 by ALAN O.

• 5 / 5

  

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  I use OnePark all over France...Bordeaux, Narbonne, Carcassone, Toulouse and Paris. Its always excellent and it always works. OnePark makes finding parking all over France a breeze.

  Review of 08/06/2025, following an experience of 02/06/2025 by MICHAEL GERARD L.

• 5 / 5

  

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  Its' quick, easy and hassle free

  Review of 08/06/2025, following an experience of 09/06/2025 by JINX J.

• 4 / 5

  

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  Good is good?

  Review of 08/06/2025, following an experience of 02/06/2025 by JOE E. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  It’s a very easy and quick process

  Review of 08/06/2025, following an experience of 11/06/2025 by LINDA Y.

• 4 / 5

  

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  Tutto conforme

  Review of 08/06/2025, following an experience of 29/05/2025 by RICCARDO C.

• 5 / 5

  

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  Easy to drop off and pick up the car. 2 thumbs up 👍👍

  Review of 08/06/2025, following an experience of 28/05/2025 by ARMANDO T.

• 5 / 5

  

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  Excellent app and clear instructions made our parking experience very easy

  Review of 08/06/2025, following an experience of 29/05/2025 by MARJOLIJN W.

• 5 / 5

  

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  Thanks

  Review of 08/06/2025, following an experience of 02/06/2025 by IOAN M.

• 5 / 5

  

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  all good.

  Review of 08/06/2025, following an experience of 03/06/2025 by BALAZS S.

• 3 / 5

  

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  Very narrow parking garage and we got stuck between the entrance gate and the gate to the garage. Had to run out and re-enter the code.

  Review of 08/06/2025, following an experience of 29/05/2025 by ISABELLE V.

• 5 / 5

  

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  Excellent

  Review of 08/06/2025, following an experience of 29/05/2025 by PATRIK L.

• 5 / 5

  

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  Easy booking. Easy parking.

  Review of 08/06/2025, following an experience of 30/05/2025 by HILDE D.

• 5 / 5

  

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  Works very good with licenseplate recognition. And if not, service can be contacted which resolve the issue promptly.

  Review of 07/06/2025, following an experience of 27/05/2025 by ERIC C.

• 5 / 5

  

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  Very easy to find parking and close to Museum.

  Review of 07/06/2025, following an experience of 27/05/2025 by MUHAMMAD FAIZAN A.

• 5 / 5

  

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  Very easy

  Review of 07/06/2025, following an experience of 06/06/2025 by MARK L.

• 5 / 5

  

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  Extremely convenient and user friendly

  Review of 07/06/2025, following an experience of 30/05/2025 by ROBERT C.

• 3 / 5

  

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  To find it was easy but you should say how big the parking is. I have a bigger car and made scratches on my wheels because of how tiny the way down was. My friend had to help me guide down. The second gate also closed to soon so we had to wait for someone else to come so it would open again!

  Review of 07/06/2025, following an experience of 30/05/2025 by ALICIA B.

• 5 / 5

  

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  Easy to find, easy to book

  Review of 06/06/2025, following an experience of 25/05/2025 by VANESSA R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to navigate and easy to change except if you make any mistake on the registration number

  Review of 06/06/2025, following an experience of 04/06/2025 by DAVID G.

• 5 / 5

  

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  Always easy! I've used this app plenty of times

  Review of 06/06/2025, following an experience of 21/06/2025 by PABLO B.

• 5 / 5

  

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  Easy to book and easy to use

  Review of 06/06/2025, following an experience of 28/05/2025 by MATTHEW P.

• 3 / 5

  

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  Customer service could be improved with a shuttle, since the hotel has a shuttle every hour anyway. For a small fee, they could offer better customer service.

  Review of 06/06/2025, following an experience of 03/07/2025 by REDOUAN G.

• 5 / 5

  

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  Very easy using my iPhone I made a few mistakes as booked in 12 hour clock, just cancelled and redid for no extra charges

  Review of 06/06/2025, following an experience of 28/05/2025 by LYNETTE S.

• 5 / 5

  

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  Easy to use site but be careful as 12 hour clock not 24, was able to change times easily without charge Our coach was 2 hours late and I was worried that the car park would give us a penalty but barrier went up and was charged the difference the following day, no problem

  Review of 06/06/2025, following an experience of 28/05/2025 by LYNETTE S.

• 4 / 5

  

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  Difficult to find. Three underground levels. Signs were good on the way and then nothing. When you're turning left into this street Place de Louvre, look to your left or you will miss the descending entrance from the street. Expensive I booked online €39 for 8 hours. The sensor did not recognize my rental car license plate. I had to get a ticket. Went to the office. No one there. Tight, tight spaces. 5 hrs later on my way back, tried the office again and there was someone there. He helped me leave the car park. When I got to the exit, I pushed the help button and he lifted the bar remotely. I am not fluent in French and he was not fluent in English but we communicated by google translate. The location of this underground parking is premium. Right smack under the Louvre. So, my fellow Americans, park here but be prepared to pay dearly for the convenience.

  Review of 06/06/2025, following an experience of 24/05/2025 by GEMMA Y.

• 5 / 5

  

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  Very helpful and quick Service.

  Review of 06/06/2025, following an experience of 29/05/2025 by TOBIAS G.

• 3 / 5

  

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  When booking the reservation to park...there should be BOLDED information regarding car size as not all places can fit all size cars. We did not have a big vehicle but could not park as our vehicle wasn't small enough to fit in this particular place. We couldn't get refund because the parking facility is not the one who charged us. He recommended that we inquire through one park. Unfortunately, we were denied a refund stating that one park has no way of knowing parking limitations at facility. If one park doesn't know how do they expect the customer to know or to even know how to look for this information. We had to prepay for this as were in Milan going to the cathedral. Very touristy area. Public parking is essential if not taking public transportation. Disappointed we couldn't get a refund for place we didn't park. We were able to locate another parking facility that still had some availability.

  Review of 06/06/2025, following an experience of 24/05/2025 by TRACI F.

• 5 / 5

  

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  Até agora a reserva correu muito bem. Mas ainda nao utilizei o serviço.

  Review of 06/06/2025, following an experience of 22/07/2025 by ELISABETE O.

• 5 / 5

  

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  ⭐⭐⭐⭐⭐

  Review of 05/06/2025, following an experience of 24/05/2025 by PATRU R.

• 2 / 5

  

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  At arrival we followed the instructions o booking form provided by email. Unfortunately there was no one at the reception on the parking to recieve an exit ticket for thursday morning. We tarief to reach your costumir service which could not provide a solution. The advice was to pay again by leaving the parking Tomorrow morning ( double payment ) with a restitution afterwards. We experienced your service as inappropiate! Double payment is the only solution provided. By repetition no one was available at the reception. So you have to adapt your instructions on the booking form.

  Review of 05/06/2025, following an experience of 26/05/2025 by THEODORUS DIRK M.

• 5 / 5

  

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  Once you have entered the initial information, it is easy, fast and straight forward to make a reservation.

  Review of 05/06/2025, following an experience of 26/05/2025 by ARNOLD L.

• 5 / 5

  

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  All good

  Review of 05/06/2025, following an experience of 29/05/2025 by TIMOTHY M.

• 5 / 5

  

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  Easy, cheap, clear!

  Review of 05/06/2025, following an experience of 25/08/2025 by JOS G.

• 5 / 5

  

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  excellent - great locations for geneva airport - I use them everytime I have to fly.

  Review of 05/06/2025, following an experience of 08/08/2025 by ELIZA B.

• 5 / 5

  

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  So easy to book, had no issues at all

  Review of 04/06/2025, following an experience of 24/05/2025 by DAVID R.

• 2 / 5

  

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  We paid for 5 days of 24h parking and access. On Saturday 24 May the Lille car park was blocked with concrete blocks because of a procession. This meant that we missed an important meeting with friends, which was the main reason for coming to Lille. When we complain, the complaint handler initially said that we could have got the car out if we had called a helpline, but he later agreed that this was incorrect when we told him about the concrete blocks. We have been offered a credit for the future, but we want a cash refund for that date, not a credit, because we do not bring the car to continental Europe very often. I am concerned that the complaint handler was not aware of the fact that the car park was in accessible, and I am angry that we missed our important meeting. I am also angry that we are having to fight to get a cash refund, instead of a credit.

  Review of 04/06/2025, following an experience of 23/05/2025 by RICHARD H.

• 4 / 5

  

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  Booking was very easy

  Review of 03/06/2025, following an experience of 29/05/2025 by ANOUK V.

• 5 / 5

  

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  Easy to find. Distance to Station Accurate. Value for money

  Review of 03/06/2025, following an experience of 21/05/2025 by GILLIAN J.

• 2 / 5

  

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  Giving/creating passwords to buy a car park ticket was a pain & I am relieved to finally get a ticket & number

  Review of 03/06/2025, following an experience of 28/05/2025 by BELINDA A.

• 5 / 5

  

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  No problem.

  Review of 03/06/2025, following an experience of 24/05/2025 by LEE T.

• 5 / 5

  

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  great!

  Review of 03/06/2025, following an experience of 02/06/2025 by MARKO I.

• 5 / 5

  

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  All good no Problems

  Review of 03/06/2025, following an experience of 26/05/2025 by KATHERINA E.

• 5 / 5

  

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  Great overview

  Review of 03/06/2025, following an experience of 20/06/2025 by TIM D.

• 3 / 5

  

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  It is OK and relatively easy to use, but I have marked this as lower as the booking fee is excessive given it is all done online.

  Review of 03/06/2025, following an experience of 04/08/2025 by GAVIN K.

• 5 / 5

  

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  Easy parking and great value

  Review of 02/06/2025, following an experience of 09/07/2025 by JOSEPHINE R.

• 5 / 5

  

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  Nothing to add

  Review of 02/06/2025, following an experience of 21/05/2025 by PETROS T.

• 4 / 5

  

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  The location, price were great. The payment procedure was confusing.

  Review of 02/06/2025, following an experience of 30/05/2025 by KERRIE L.

• 5 / 5

  

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  Very easy to use book and pay.

  Review of 02/06/2025, following an experience of 21/05/2025 by PATRICK G. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Arrived at my carpark and they had not received my booking so had to pay again on the day

  Review of 02/06/2025, following an experience of 21/05/2025 by MICHAEL S.

• 4 / 5

  

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  Relatively easy to use but had a little difficulty with my Spanish Bank account for payment

  Review of 02/06/2025, following an experience of 26/05/2025 by JAMES TERRY C.

• 1 / 5

  

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  I have not been able to locate the parking entrance. Likely due to poor signalisation. No reimboursement. This site is only a reservation platform with no comitment on the quality.

  Review of 02/06/2025, following an experience of 20/05/2025 by FREDERIC L.

• 5 / 5

  

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  Great

  Review of 29/05/2025, following an experience of 24/05/2025 by MARIANA C.

• 4 / 5

  

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  That was really easy!

  Review of 29/05/2025, following an experience of 29/05/2025 by HALIMEH H.

• 5 / 5

  

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  Booking is very easy !!!

  Review of 29/05/2025, following an experience of 29/05/2025 by COLETTE H.

• 5 / 5

  

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  It`s a reliable site. When a problem comes up, they give us a solution that is good for both parties.

  Review of 29/05/2025, following an experience of 21/06/2025 by CRISTINA P.

• 4 / 5

  

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  Good

  Review of 29/05/2025, following an experience of 24/05/2025 by EDUARDO B.

• 5 / 5

  

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  Easy

  Review of 29/05/2025, following an experience of 08/06/2025 by KATLEEN V.

• 5 / 5

  

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  Easy process

  Review of 29/05/2025, following an experience of 31/05/2025 by ELIZABETH M.

• 4 / 5

  

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  The only problem I had was that when I arrived at Carcassonne Airport car park when flying to the UK I was a couple of minutes early. I put the code in the Onepark machine and it refused to accept it twice. This forced me to press the button on the alternative machine to get the gate to rise and let me in. I had paid in advance for the Onepark via the web. Now I don’t know if I am going to get charged twice? It would be better if Onepark just billed a Customer from the time they actually arriv as opposed to the time the selected when booking.

  Review of 29/05/2025, following an experience of 22/05/2025 by RICHARD C.

• 5 / 5

  

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  Very easy to navigate

  Review of 29/05/2025, following an experience of 21/06/2025 by PAUL R.

• 5 / 5

  

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  Parking is convenient and easy to book, just lacks some clarity on the rate(s).

  Review of 29/05/2025, following an experience of 06/07/2025 by MARIE-EDITH B.

• 5 / 5

  

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  The booking was very straightforward and made booking parking in a different country to where we live simple.

  Review of 29/05/2025, following an experience of 06/07/2025 by KIM G.

• 5 / 5

  

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  Easy, fast and very intuitive. But please include PayPal…!

  Review of 29/05/2025, following an experience of 24/05/2025 by RAMON Y.

• 1 / 5

  

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  The address was incorrect so I was never actually able to park

  Review of 29/05/2025, following an experience of 18/05/2025 by JODIE K. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  I made and paid for the parking yet when i returned(30 mins early) i had to pay an extra 20€ to exit the parking!!

  Review of 29/05/2025, following an experience of 16/05/2025 by MICHAEL H.

• 5 / 5

  

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  Very easy and convenient booking process.

  Review of 29/05/2025, following an experience of 03/05/2025 by JOHANNA W.

• 5 / 5

  

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  All is good

  Review of 29/05/2025, following an experience of 06/06/2025 by LUCA P.

• 5 / 5

  

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  Very convenient

  Review of 29/05/2025, following an experience of 15/05/2025 by CARRIE R. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  I booked Parkandgo. Parking is at Aquacars.

  Review of 29/05/2025, following an experience of 21/05/2025 by MALCOLM ROBERT H.

Reviews displayed in chronological order