Customer reviews for onepark.co

Customer reviews

• 5 / 5

  

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  Easy

  Review of 12/07/2025, following an experience of 07/07/2025 by ANNETTE N.

• 5 / 5

  

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  Simple et bien construit Cordialement

  Review of 12/07/2025, following an experience of 01/10/2025 by DIDIER G.

• 5 / 5

  

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  everything ok

  Review of 12/07/2025, following an experience of 24/06/2025 by TERPIN M.

• 4 / 5

  

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  Simply super good

  Review of 12/07/2025, following an experience of 11/10/2025 by CONSTANTIN R.

• 1 / 5

  

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  One park is a scam. I reserved and then paid for a parking space. Once at the lot, the system read my license plate upon entry. When exiting I was made to pay for the parking anyway. Onepark essentially stole my money and didn’t offer the service they said the would provide. Never again.

  Review of 12/07/2025, following an experience of 29/06/2025 by MICHAEL R.

• 5 / 5

  

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  Happy to recommend one park. we used it in bilbao and San Sebastian. in both locations the staff were very helpful and friendly

  Review of 12/07/2025, following an experience of 30/06/2025 by EILIS M.

• 4 / 5

  

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  It works. My only issue is not being able search by address or name

  Review of 12/07/2025, following an experience of 30/06/2025 by ERAY E.

• 4 / 5

  

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  easy booking and pay process, only the parking place was very small

  Review of 12/07/2025, following an experience of 15/06/2025 by ANNEKE B.

• 2 / 5

  

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  Parkings shouldn’t be a business. Also, you should be able to pay with paypal

  Review of 12/07/2025, following an experience of 09/07/2025 by ESTEBAN M.

• 5 / 5

  

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  Makkelijk te reserven, duidelijke site en ook annuleren is geen probleem

  Review of 07/07/2025, following an experience of 11/09/2025 by SUZANNE V.

• 4 / 5

  

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  Onepark is easy to use and with the interactive map it is great to find parking. I also like that it provides parking with hotels with excess capacity at reasonable rates. These two features plus the easy to use web site with great communication about your reservation keep me loyal to onepark.

  Review of 07/07/2025, following an experience of 12/07/2025 by JOHN C.

• 5 / 5

  

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  Such a great experience, easy to find a last minute parking and good prices!

  Review of 07/07/2025, following an experience of 26/06/2025 by DENISA T.

• 5 / 5

  

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  Very easy and very quick. Nothing bad to say

  Review of 07/07/2025, following an experience of 30/06/2025 by LUIS M.

• 4 / 5

  

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  Correct

  Review of 07/07/2025, following an experience of 06/07/2025 by STEVEN D.

• 4 / 5

  

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  It was easy.

  Review of 07/07/2025, following an experience of 25/06/2025 by CARINA T.

• 5 / 5

  

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  Simple and quick, easy to find a good price at a good spot

  Review of 07/07/2025, following an experience of 10/07/2025 by ALBERT M.

• 1 / 5

  

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  I was trying to book vids my phone but the times and dates kept moving. I accidentally ended up booking 2 a after I needed it!

  Review of 07/07/2025, following an experience of 26/06/2025 by NARY O.

• 5 / 5

  

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  Quickly and easy!!

  Review of 07/07/2025, following an experience of 01/07/2025 by DAVID P.

• 4 / 5

  

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  Very easy and fast

  Review of 07/07/2025, following an experience of 26/06/2025 by STEPHEN G.

• 5 / 5

  

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  Great reservation system and fast

  Review of 05/07/2025, following an experience of 02/07/2025 by BERTRAND D.

• 5 / 5

  

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  Fabien (post-sales) is my hero. I made a mistake with my booking but perfectly helped me to het this sorted keeping me up to date on the process. Excellent!

  Review of 05/07/2025, following an experience of 16/07/2025 by ETHAN A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I made the booking from the US and found the process easy!

  Review of 05/07/2025, following an experience of 11/09/2025 by EARL D.

• 5 / 5

  

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  We have received a refund from the company with zero issues. The customer service is exceptional and they even very kindly have given us a promotional voucher. I will be using these services again. Very very pleased with my experience. Thankyou

  Review of 05/07/2025, following an experience of 24/06/2025 by ANDY M. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  Cannot book on the same day

  Review of 05/07/2025, following an experience of 29/06/2025 by KWOK KEUNG Y.

• 5 / 5

  

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  Flexible and economical

  Review of 05/07/2025, following an experience of 24/06/2025 by BORIS W.

• 1 / 5

  

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  Cher client, j'ai payé plus cher via l'application et j'ai vu par e-mail, lors d'une simulation, que c'était moins cher. Ce qui est bien sûr très décevant.

  Review of 04/07/2025, following an experience of 29/08/2025 by STEFAAN D.

• 5 / 5

  

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  Good!

  Review of 04/07/2025, following an experience of 26/06/2025 by JUDIT P.

• 4 / 5

  

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  The app didn’t work - it just froze Next I googled the website and that worked fine But of confusuion paying for the parking slot as I needed to enter car details twice. On the whole it was simple to use.

  Review of 04/07/2025, following an experience of 06/07/2025 by BRENDA M.

• 5 / 5

  

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  nikel

  Review of 04/07/2025, following an experience of 28/06/2025 by FERNANDO D.

• 1 / 5

  

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  Turned up to parking who said booking never existed. Showed them the booking and they had nothing on their system. I ended up having to pay full price at the parking. Waiting to hear from my refund request

  Review of 04/07/2025, following an experience of 23/06/2025 by MICHAEL R.

• 5 / 5

  

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  Easy to locate a parking lot. APO is easy to navigate.

  Review of 04/07/2025, following an experience of 04/07/2025 by MICHAEL O.

• 5 / 5

  

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  The booking was easy and fast.

  Review of 04/07/2025, following an experience of 21/06/2025 by KIMBERLY D.

• 5 / 5

  

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  We tried to use Zen park but it was not possible so used one park and it was amazing - super easy to find , good instructions

  Review of 04/07/2025, following an experience of 21/06/2025 by GAYATRI M.

• 5 / 5

  

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  Thanks

  Review of 01/07/2025, following an experience of 24/07/2025 by FRÉDÉRIC H.

• 5 / 5

  

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  Всё прошло отлично. Удобное бронирование, легкий доступ, удобное месторасположение

  Review of 01/07/2025, following an experience of 20/06/2025 by SEVERYNA O.

• 4 / 5

  

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  Goed en duidelijk geregeld.

  Review of 01/07/2025, following an experience of 22/06/2025 by JOLO V.

• 1 / 5

  

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  When you come back to get your car there is nobody in an office. I waited endless to be able to get somebody on the intercom. Nobody could tell me anything HOW and Where TO GO in order to get my car back. If you have a car park that is 24/7 open, you must provide proper personnell for the people who arrive late to pick up there car. The intercom is a disaster as nobody seems to be interested and they keep you waiting endlessly. I suggest that you keep some people behind during the late evening or early night in order to provide service. It is impossible to find the place where you can enter when you cannot enter anymore through the Caroussel du Louvre entrance. It is very very badly indicated. You must really do something about that. Your parking is good, but the service was really bad. Please make a good street-sign so that your customers know where they can enter after the Caroussel the Louvre entrance is closed. And put it on a map at the other side of your ticket. Also make sure to write the telephone number clear on the ticket of the booking. This really must improve. I truly hope that you will do something about this, because a nice evening ends in a disaster like this. I have no remarks regarding the parking places itself. But in the garage you can give better indications as to the direction of the "sortie".

  Review of 01/07/2025, following an experience of 20/06/2025 by JULIUS V.

• 5 / 5

  

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  Nice choices and clear info

  Review of 01/07/2025, following an experience of 25/06/2025 by TOM M.

• 5 / 5

  

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  Everything as expected and without issues.

  Review of 01/07/2025, following an experience of 19/06/2025 by DOREEN S.

• 5 / 5

  

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  Tres facile a utiliser.

  Review of 01/07/2025, following an experience of 28/06/2025 by BONITA T.

• 5 / 5

  

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  This was the very best parking experience we’ve ever had! Booking, parking, and leaving the garage was such a smooth process! Thank you!

  Review of 01/07/2025, following an experience of 17/06/2025 by JENNIFER S.

• 5 / 5

  

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  I am happy to have used OnePark on my trip. It helped me find a very well located and cheap parking in the city.

  Review of 26/06/2025, following an experience of 20/06/2025 by LUQMAN M.

• 5 / 5

  

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  Easy

  Review of 26/06/2025, following an experience of 13/08/2025 by THIERRY M.

• 5 / 5

  

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  Excellent on line service at theNovotel Bordeaux Airport

  Review of 26/06/2025, following an experience of 26/06/2025 by NIC D.

• 5 / 5

  

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  It all was to satisfaction!

  Review of 26/06/2025, following an experience of 25/06/2025 by MARC V.

• 5 / 5

  

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  Applicazione molto semplice e veloce. Complimenti.

  Review of 26/06/2025, following an experience of 03/08/2025 by MICHELE P.

• 5 / 5

  

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  I booked parking for my cousin, he was taken to the airport and picked up from the airport to the parking lot, very happy with the service

  Review of 26/06/2025, following an experience of 18/07/2025 by OVIDIU G.

• 5 / 5

  

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  Very good

  Review of 26/06/2025, following an experience of 21/06/2025 by MANUEL D.

• 5 / 5

  

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  User friendly; pretty straight forward. Only comment: I was asking for the parking "Lausanne Beaulieu" and the suggestion was "Parking Hôtel IBIS Lausanne Centre". I am assuming that they are no available places at Beaulieu ? The system should mention it and say that the next closest one is "Parking Hôtel IBIS" for example.

  Review of 26/06/2025, following an experience of 22/06/2025 by BENOIT S.

• 5 / 5

  

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  Super

  Review of 26/06/2025, following an experience of 19/06/2025 by OKSANA K.

• 5 / 5

  

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  Booking was easy. Plenty of parking

  Review of 26/06/2025, following an experience of 15/06/2025 by ROD M.

• 1 / 5

  

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  The app is totally fine but the entrance to the carpark was hard to find. No visible sign anywhere to show the entrance for onepark visitors. No sign for information wich parking slots could be available. Totally confusing. Waisted hours just by searching and asking. Terrible experience.

  Review of 26/06/2025, following an experience of 13/06/2025 by SUSANNE J.

• 1 / 5

  

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  I booked three different car parks in Paris. One we couldn’t get back into as there was a door error and another we were locked in as the pin pad didn’t work and we left 20 mins late as a result. Two out of three having entry problems isn’t great.

  Review of 26/06/2025, following an experience of 14/06/2025 by LOTTIE T.

• 5 / 5

  

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  Very easy, reliable platform to use.

  Review of 26/06/2025, following an experience of 16/06/2025 by WILLIAM P.

• 5 / 5

  

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  It was so easy to book my parking on the Onepark app. A map of the carpark location was given and full instructions for entry was given. Great value, would definitely recommend....

  Review of 26/06/2025, following an experience of 09/06/2025 by JAN S.

• 5 / 5

  

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  Easy booking, easy check in, everything worked out wonderfully, absolutely no problems

  Review of 24/06/2025, following an experience of 14/06/2025 by SEINAB H.

• 5 / 5

  

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  Very good and reliable services.

  Review of 24/06/2025, following an experience of 18/06/2025 by HASSAN G.

• 5 / 5

  

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  Easy

  Review of 24/06/2025, following an experience of 18/06/2025 by JOSEP D.

• 5 / 5

  

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  The parking was easy to find and even easier to get into. No need for codes or tickets.

  Review of 24/06/2025, following an experience of 13/06/2025 by SARA R.

• 5 / 5

  

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  Very easy to book and great that it translates into English

  Review of 24/06/2025, following an experience of 03/07/2025 by JEANETTE G.

• 5 / 5

  

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  love this service and the app!

  Review of 24/06/2025, following an experience of 27/06/2025 by DORIS D.

• 5 / 5

  

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  The Booking App is easy to understand and use.

  Review of 24/06/2025, following an experience of 02/10/2025 by BRIAN D.

• 5 / 5

  

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  Very good website

  Review of 24/06/2025, following an experience of 13/06/2025 by CLAUDE M.

• 5 / 5

  

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  It’s very easy and super fast

  Review of 24/06/2025, following an experience of 20/06/2025 by SIGURD T.

• 5 / 5

  

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  It’s never been easy to park in Barcelona, so I don’t often drive there now. However, travelling by train wasn’t an option this time but Onepark made the journey much easier. Thank you!

  Review of 24/06/2025, following an experience of 16/06/2025 by HELENA C.

• 5 / 5

  

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  Easy to book

  Review of 24/06/2025, following an experience of 16/06/2025 by CATHERINE W.

• 5 / 5

  

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  Easy & secure parking and very reasonable too

  Review of 24/06/2025, following an experience of 16/06/2025 by PAULA R.

• 5 / 5

  

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  Very professional

  Review of 24/06/2025, following an experience of 13/06/2025 by SASSAN T.

• 5 / 5

  

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  Perfect

  Review of 24/06/2025, following an experience of 13/06/2025 by JEAN F.

• 3 / 5

  

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  Booking was straight forward.

  Review of 24/06/2025, following an experience of 11/06/2025 by LISA E.

• 5 / 5

  

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  It was perfect as usual.

  Review of 23/06/2025, following an experience of 15/06/2025 by PATRICK L.

• 1 / 5

  

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  I hv been charged for nothing in advance Not even getting the parking instead that's the 1st thing to get it done

  Review of 23/06/2025, following an experience of 10/06/2025 by SHAMSUL M.

• 5 / 5

  

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  All perfect!

  Review of 23/06/2025, following an experience of 03/12/2025 by JACQUELINE M.

• 5 / 5

  

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  Im very pleased with the easy booking and the safe parking

  Review of 23/06/2025, following an experience of 30/06/2025 by ROBERT Z.

• 5 / 5

  

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  I have used Ecoparking now several times over the past years and would recommend it for its clarity, staff response, promptness and excellent service.

  Review of 19/06/2025, following an experience of 17/06/2025 by RONALD G.

• 1 / 5

  

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  The code did not work so I was unable to park and you have not responded to my request for a refund 2 days ago. I will do a negative Google review if I don’t get a refund soon.

  Review of 19/06/2025, following an experience of 09/06/2025 by SEMA Y.

• 5 / 5

  

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  Best option for find parking.

  Review of 19/06/2025, following an experience of 28/06/2025 by RAUL H.

• 5 / 5

  

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  We have booked with Onepark many times and are always satisfied with the handling

  Review of 19/06/2025, following an experience of 31/07/2025 by ELLEN A.

• 5 / 5

  

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  Parfait, parking réservé dans la journée abordable

  Review of 19/06/2025, following an experience of 10/06/2025 by CAROLINE K.

• 4 / 5

  

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  Very easy to book with multi language website

  Review of 19/06/2025, following an experience of 18/06/2025 by MASSOUD J.

• 5 / 5

  

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  Easy and trustworthy! It worked perfectly ;) highly recommended

  Review of 19/06/2025, following an experience of 13/06/2025 by TAMARA UND MARCELO A.

• 5 / 5

  

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  Really easy to make the booking and the price was very competitive.

  Review of 19/06/2025, following an experience of 21/06/2025 by WILLIAM W.

• 5 / 5

  

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  I am happy with your parking service it’s very convenient for traveling

  Review of 19/06/2025, following an experience of 21/06/2025 by RUDRA R.

• 5 / 5

  

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  Everything went very well. Good description and easy to find.

  Review of 19/06/2025, following an experience of 21/06/2025 by WAJIH W.

• 4 / 5

  

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  Easy to do

  Review of 19/06/2025, following an experience of 17/06/2025 by PAUL H.

• 5 / 5

  

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  Concise and clear instructions

  Review of 19/06/2025, following an experience of 01/07/2025 by PAUL B.

• 5 / 5

  

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  Wunderbar

  Review of 19/06/2025, following an experience of 07/06/2025 by MOSTAFA A.

• 5 / 5

  

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  Easy and affordable booking and parking

  Review of 19/06/2025, following an experience of 10/06/2025 by ELSIE W. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  The gates did not open when I arrived at the parking, and no customer service was available in the evening even though they state 24/7 customer service on their website.

  Review of 19/06/2025, following an experience of 30/05/2025 by FELIX G.

• 1 / 5

  

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  The gates did not open when I arrived at the parking, and no customer service was available in the evening even though they state 24/7 customer service on their website.

  Review of 19/06/2025, following an experience of 10/06/2025 by FELIX G.

• 5 / 5

  

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  El parking en concreto tiene un acceso no muy convencional. El vado cruza un acera, un carril bus y otra acera ancha, por lo que seria interesante poner alguna nota explicandolo. Por lo demas, muy bien

  Review of 19/06/2025, following an experience of 07/06/2025 by ROXANA R.

• 5 / 5

  

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  Perfect! Thanks a lot

  Review of 17/06/2025, following an experience of 28/09/2025 by SABINE L.

• 5 / 5

  

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  Parcheggio perfetto molto comodo vicino al centro città

  Review of 17/06/2025, following an experience of 17/08/2025 by LUCIANO M.

• 4 / 5

  

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  I do need a business receipt/invoice, as this booking this related to a business trip. I was not able to find the link to request/demand such business receipt - let me know where to find it in the app or simply send it to me by return reply on this feedback, thanks you.

  Review of 17/06/2025, following an experience of 24/08/2025 by ROBERT D.

• 4 / 5

  

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  Hopefully is the quality of the parking just as good.

  Review of 17/06/2025, following an experience of 02/07/2025 by MICHAEL A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Uncomplicated, easy, perfect!

  Review of 17/06/2025, following an experience of 06/06/2025 by DILEK B.

• 3 / 5

  

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  I saved my information and returned a few minutes later to book. When I saw my receipt, I noticed that the times for my booking had changed, and not by me. Since it was a last minute booking I was unable to fix the times. The person working in the garage did not speak my language and was of no help. Trying to reach out to you did not seem possible. I ended up making a second boking, which cost me the same amount again, so I double paid for my parking. Would appreciate someone from your company contacting me.

  Review of 17/06/2025, following an experience of 09/06/2025 by BETH H.

• 5 / 5

  

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  Always on time in meeting us and always efficient and very nice. I completely recommend Royal Parking.

  Review of 17/06/2025, following an experience of 08/06/2025 by ANTHONY P. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  The barriers did not work at all.

  Review of 16/06/2025, following an experience of 03/06/2025 by FAYE C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Safety and light available.

  Review of 16/06/2025, following an experience of 05/06/2025 by TAMÁS U.

• 4 / 5

  

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  Easy booking

  Review of 16/06/2025, following an experience of 14/06/2025 by CHERISE L.

• 5 / 5

  

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  Easy to use

  Review of 16/06/2025, following an experience of 05/06/2025 by ANNE-SOPHIE B.

• 5 / 5

  

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  All fine and quick

  Review of 11/06/2025, following an experience of 13/06/2025 by SEBASTIAN M.

• 5 / 5

  

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  Good system,easy to book. Correct preicing.

  Review of 11/06/2025, following an experience of 11/06/2025 by BENJAMIN M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  It works well. A bit expensive but very convenient.

  Review of 11/06/2025, following an experience of 17/06/2025 by STEPHEN M.

• 5 / 5

  

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  Very easy to find suitable parking spaces

  Review of 11/06/2025, following an experience of 21/06/2025 by RUDRA R.

• 4 / 5

  

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  It was straightforward.

  Review of 11/06/2025, following an experience of 07/06/2025 by GLEN K.

• 5 / 5

  

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  The website is easy to navigate and quite straightforward to use

  Review of 11/06/2025, following an experience of 05/06/2025 by SEBASTIANO S.

• 5 / 5

  

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  Easy to look and book

  Review of 11/06/2025, following an experience of 11/06/2025 by JEAN C.

• 4 / 5

  

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  No choice

  Review of 11/06/2025, following an experience of 29/06/2025 by MICHEL B.

• 5 / 5

  

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  Easy to use and various parking options safe and secure.

  Review of 11/06/2025, following an experience of 19/06/2025 by KENNETH K.

• 5 / 5

  

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  Excellent

  Review of 11/06/2025, following an experience of 17/06/2025 by ELIZABETH S.

Reviews displayed in chronological order