Booking is consistently easy and straightforward, with fast service and friendly staff. The site is user-friendly, enhancing the overall experience.
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A. A.
26 Jul 2021
Verified reviewUnfortunately, it did not work with the registration at the entrance on Sunday. No answer on the device, so we actually paid twice. I would not recommend registering in advance.
Reply from Onepark.co
Dear client, thank you for your comment and we are sorry that you had a bad experience with the parking. We have send you an email to get more information and to proceed with the refund. Thank you.
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A. A.
25 Jul 2021
Verified reviewIt’s the second time I book the park, basically the second time it’s an extension of the first, i try to change the end date and wasn’t possible, i mailed the help service and didn’t help…it’s not possible to change date not with mail nor within the account
Reply from Onepark.co
Dear client, thank you for your comment. As already explained in the email it is not necessary to do a new booking. You simply need to introduce the code when leaving the car park. The supplement will be charged directly from your credit card. Thank you for booking with Onepark.
Reply from A. A.
Maybe I was not so clear, I mailed the help desk before the week was ended, asking to extend the booking for another week, for the simple reason I have asked for the first week for the multi entry/exit service…I tried to make more clear as possible…second problem in the section “my booking” its not possible to extend the time and not even select for the multi entry/exit. For the rest I appreciate the quick and kind reply for help desk. For sure I’d suggest to implement the internet option on the web page, I hope I ll be helpful Best regard
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A. A.
25 Jul 2021
Verified reviewEasy to use. Only trouble was that the language option isn’t displayed on the phone
Reviews displayed in chronological order