Reviews for Onepark.co

Dear Mufassir, Thank you for your feedback, and we’re glad to hear that most of your experience went smoothly. We apologize for the inconvenience with the entry code not working. In situations like this, please remember that our team is available 24/7 via a toll-free number to assist you at any time. We’re always here to help in case of emergencies or any issues you might encounter during your reservation. We hope to welcome you back for a seamless experience in the future. Kind regards, Loïs from Onepark

Dear Satoshi, Thank you for your feedback on your Onepark experience. We would like to know more to better assist you. Please contact us at customer.service@onepark.co with the details of your experience. Together, let's find an appropriate solution and improve our services. Best regards, Loïs from Onepark

Beste klant, Hartelijk dank voor uw feedback. Het spijt ons zeer dat u moeilijkheden heeft ondervonden bij het wijzigen van uw reservering en dat het lang duurde om telefonisch contact op te nemen. Onze excuses ook voor het feit dat onze agent geen Nederlands sprak. Wij willen u laten weten dat onze klantenservice 24/7 beschikbaar is en dat onze medewerkers Frans, Engels en Spaans spreken om u zo goed mogelijk van dienst te kunnen zijn. Wij hopen u in de toekomst een betere ervaring te kunnen bieden. Met vriendelijke groet, Het Onepark Team

Dear Mireille, Thank you foryour feedback. We sincerely apologize for the inconvenience you experienced during your visit. It is certainly not the level of service we strive to provide. We understand how frustrating it must have been to convince the guard and then face additional delays when leaving the parking facility. Please know that we are taking this feedback seriously and will work with the parking operators to ensure smoother and more efficient processes in the future. We hope to have the opportunity to serve you again under better circumstances. Kind regards, Loïs from Onepark