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Review Summary
Onepark receives high praise for its user-friendly website and app, offering a seamless booking process with competitive prices and numerous parking options.
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A. A.
20 Sept 2024
Verified reviewEverything as expected.
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Ian J.
20 Sept 2024
Verified reviewVery simple to use and pay
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Stephen F.
19 Sept 2024
Verified reviewApprehensive at first to sign up but the it was easy to use and will use again when necessary.
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A. A.
19 Sept 2024
Verified reviewWebsite clear and easy to use, good prices.
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A. A.
19 Sept 2024
Verified reviewGood experience
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Jane A.
18 Sept 2024
Verified reviewEasy to book, nice place to leave car and quickly get to the airport
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Hishem B.
18 Sept 2024
Verified reviewAll goid si far
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Michael T.
18 Sept 2024
Verified reviewVery easy
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Jerry C.
18 Sept 2024
Verified reviewI had just downloaded the app and wasn't sure how to use it. I needed a parking for a few days with multiple entries / exits. I contacted the the help center and they were extremely efficient, doing a new booking for me directly online and sorting out all my questions. The rate I got also for Paris was very competitive. I am very happy with the service I received.
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Margaret S.
17 Sept 2024
Verified reviewFacile - easy to use .
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Zacharias P.
17 Sept 2024
Verified reviewEasy to navigate and to find the right place to park.
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Andrew T.
17 Sept 2024
Verified reviewThe box for not knowing the license plate of an upcoming rental car is greyed out so I can't book a future reservation. Also, your app's "search" feature lets me find one of your car parks, and I can put in my dates and times, but then the app doesn't do anything with that information. There's no "Go" or whatever button.
Reply from onepark.co
Dear Andrew, Thank you for sharing your experience! To ensure top-notch service, we sometimes need a bit more information, like your car model, license plate, or even flight/train numbers. If you don't have them handy when booking, just go ahead and type "TBC" (To Be Confirmed) in those fields. One little thing: If your car park uses automatic license plate recognition, the license plate must be locked in at booking, so no "TBC" magic there—be sure to have it ready! Once you’ve gathered all your details, you can easily update your booking in your personal space. Wishing you a smooth ride ahead! Loïs from Onepark
Reply from Andrew T.
Hi Lois, thanks for the information! With respect to car parks that use automatic license plate recognition, it sounds like I cannot reserve a parking spot in advance if I don't know the rental car's license plate, but that means I run the risk of the car park filling up before I get my rental car. That's why I like to reserve my spot in advance, so I won't be stuck without a place to park my car once I get it from the rental company. It would be helpful if we could still reserve a spot in advance, but that we'd have to go into our booking online and enter the license plate once we know it and before we try to park for the first time. Thanks again, Andrew
Reply from onepark.co
Hi Andrew, Not all parkings use license plate recognition, so we kindly invite you to choose one that doesn’t or try booking directly through our website. If, for any reason, you're unable to do so, please feel free to contact us by phone at 33 1 80 88 96 49 Thank you, Loïs from Onepark.
Show exchanges Hide exchanges -
A. A.
17 Sept 2024
Verified reviewI had no problem with the side for booking
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A. A.
17 Sept 2024
Verified reviewExcellent booking system and very fair price
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A. A.
17 Sept 2024
Verified reviewSuper Price
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Gerrit jan B.
17 Sept 2024
Verified reviewSimple
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A. A.
17 Sept 2024
Verified reviewCorrect, professional and without any issues.
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Carey B.
17 Sept 2024
Verified reviewI’ve parked at this location before so I know what to expect and the OnePark description is quite accurate. OnePark makes quick work of finding a good parking space and, so far, it has been very reliable.
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Yevgeniy K.
17 Sept 2024
Verified reviewProgram is not working
Reply from onepark.co
Dear Kruglov, Thank you for your comment. We see that you've successfully booked a parking spot! However, if you have any concerns you'd like to share, please feel free to reach out. We'd be more than happy to assist you. Loïs from Onepark
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A. A.
17 Sept 2024
Verified reviewAll went as planned
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